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Hey I was planning on jumping over to a hero rom and it said that it needed the SPL 1.33.2005 and since I had 2003 I thought I should upgrade. So i downloaded the file and named it update.zip and after a reboot the phone would not turn on anymore. Charging it would leave it with the orange led at the top, and holding the power button would make it a red light flash and power + some other button would make it blue but none would start the phone.
Dilemmas
1. Placed sim card into old Motorola Rizr and phone would be on loop for start up screen
2. Phone came with a NEW sim card which I never used so I placed that in the old phone and it would say "insert sim card" So I guess i need to do something for it to work?
3. Battery was replaced by employee when I went in yesterday morning.
4. I am not an authorized user on the account (I'm the son) so I wasn't able to order a new phone to be shipped to me. I am planning on going in a couple of hours if a solution does not come up.
They said to get authorized user in and ask to get a replacement sent home but did this void my warranty? What should I do?
I downloaded the "SPL" from here. I chose the engineering one. Maybe I did the process wrong or something, I have no idea. This is what I deserve I guess.
Lastly, can I get the phone replaced directly from a store instead of having it shipped to me?
sounds like a brick to me, I'm sure you can get a warranty replacement. when you or the account owner call tmo and complain don't mention rooting or updates.
Thanks for the quick response. Is there any way that they would know what happened to the phone when I send it in? What i'm mainly worried about are my contacts. I tried to put my contacts from my sim onto my old phone but the phone wouldn't start. I know the contacts are on the old phone though but the phone won't let me do anything with it unless there is a sim card in there and mine isn't working. Can my new sim card that came with phone work on the old Motorola RIZR? Do I need to activate the sim card?
if you logged into your google acct on your phone it sync's all your contacts, calendar things like that so if you did log into a google acct when you started the phone just goto gmail.com log in and hit contacts on the left
also they can figure out what you were trying to do and thats why they tell you when you order your replacement "if your warrenty is void (which it is) they can charge you a $399 restocking fee"
remember they arnt in the business of giving out free stuff but good luck :/
but if you have INSURANCE where you pay every month you can go this route... smash your phone so no one will be able to tell what you did.. pay the $50/$100 deductible... and get a new one then you dont have to chance the $399 but its up to you
That is what I assumed ^^
I called them earlier thinking it would be replaced but according to my insurance, they only cover theft and physical damage and I must pay the deductible of $130 (wtf, that is higher than i thought) and for actual damage to phone (no physical or water damage) like unresponsive, won't turn on, etc. has to be done through t-mobile.
So now I know that my previous rom on there was the cyanogen something so does that void my warranty? What should I do to the phone that will not let them know what happened?
geahboi said:
you could try to fast boot the mytouch 3g boot image using these instructions here(taken from:http://forum.xda-developers.com/showthread.php?t=547133)
"Original T-Mobile MyTouch 3G Splash Image (Thanks Haykuro)
Download it here
Code:
fastboot flash splash1 splash.nb"
You would this using fast boot via your pc. Then you could send that sucker back, maybe. I hope this helps and I'm so sorry to hear about your phone.
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I was trying this method but it looks like I need to start the phone to find out some info so I can make the gold card ( someone told me to try to fastboot it via the pc so I can at least get to that screen where i can install the update.zip so i can put in a rom)
mr_black03 said:
you should be able to add insurance b4 the 14th day! if they wont let you...
call them today, say your phone wont power up, fake your way along with them in trouble shooting, then when they say send it back, touch the battery contacts under the battery (on the phone not battery) to a higher voltage source (ex: lattern battery) you should hear a pop, and the phone will not boot, and you are good! send it back and they will send you a new 1 tada you winz.
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This will be my plan 2... will it work fine?
hell yea fry that facker, no doubt it will be a legit warrenty repair/replacement
phatmanxxl said:
hell yea fry that facker, no doubt it will be a legit warrenty repair/replacement
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I'm coming from another website where sarcasm runs rampant, I'm not sure if this is sarcasm... hahaha.
So should I fry it?
any recommended easy ways that you guys suggest? I don't really have a "lattern lamp" or a lantern lamp which I'm assuming it is. Without killing myself.
you could try a 9 volt battery or just tape some wires to a car battery would be better. this is totally up to you, this is so they won't see that you been "modding"
if you wanna get creative, see if you can do it through the charger port so you can say you left it charging over night and it was very hot to the touch in the morning. you went to turn on the phone and it was unresponsive. that's been known to happen with phones once in a while.
I got it, take a usb, plug the small side in the phone, pull the large end off, shove the exposed wires in a wall outlet, watch it squirm.
phatmanxxl said:
I got it, take a usb, plug the small side in the phone, pull the large end off, shove the exposed wires in a wall outlet, watch it squirm.
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LOL that is hilarious. Won't that also fry my charger?
Most likely I'm going to try the car battery + wire to the metal contact. I'll let you guys know how it goes. I should be getting my phone next week and I'll be returning the defective one promptly after. Hopefully I'll still have the one touch root. I heard that t-mobile has caught on to that and have revised the newer phones to not allow that.
Funky_Fred said:
LOL that is hilarious. Won't that also fry my charger?
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yea It probly will fry the wire too, m I wouldn't use the htc usb but an extra cheapo standard to mini. I got like ten of them laying around the house here. lol I wouldn't be surprised if the phone melted or caught fire if you tried running 120. volts through it.
let us know how it goes.
Hi friends,
Please give me advices on this situation.
I bought a HD since 05/2009. I installed many cooked ROMs and it still fine until now.
When i've turned off the screen with power button and then turned it on, the screen still black, but i still can touch on it and it vibrate each time i touch. I tried to soft reset by push reset button at the back, pull out the battery .... The screen is always black, but the phone can start up and vibrates when i touch on the screen.
I thought the screen consist of 2 parts, one for displaying and one for touching. And the displaying part is died.
Then i connected it to PC in order to re-install with the ship ROM, and so strange, the screen work again right after i plugged the cable. But i still re-installed it with the ship ROM. But the error came back many times in few days later. And sometimes the method "connect to PC with cable" didn't work.
When feeling hopeless, i left the phone alone in some days and the screen suddenly works.
And now it has just turned back again and i dont know if it will be back or i must have it repair. (There is no warranty service for HTC in my country.)
Thanks for reading, i know that my English is terrible.
Check the backlight adjustment. As ridiculous as it may sound, with a rom I had it sometimes went to zero light on its own. Plug it and make sure that all settings are to maximum light, with the automatic function disabled, and see if it happens again.
Rizlo said:
Check the backlight adjustment. As ridiculous as it may sound, with a rom I had it sometimes went to zero light on its own. Plug it and make sure that all settings are to maximum light, with the automatic function disabled, and see if it happens again.
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Thanks for your advice. I will do as you said and do pray
snowinjune said:
Thanks for your advice. I will do as you said and do pray
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It's not work, ;(
snowinjune said:
It's not work, ;(
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This happened to me once and I removed battery and left phone overnight. In the morning I insertedbattery again and problem hasn't materialised since.
However, if your issue keeps returning it looks like you would need to get phone fixed under warranty as it sounds like a loose connection between motherboard & LCD screen
Fallen Spartan said:
This happened to me once and I removed battery and left phone overnight. In the morning I insertedbattery again and problem hasn't materialised since.
However, if your issue keeps returning it looks like you would need to get phone fixed under warranty as it sounds like a loose connection between motherboard & LCD screen
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Click to collapse
I'll try with your advice . Thanks
Yeah but the fact that sometimes plugging the device to USB brings it back sounds like software to me. Anyway, I hope you find a way to fix it!
Fallen Spartan said:
This happened to me once and I removed battery and left phone overnight. In the morning I insertedbattery again and problem hasn't materialised since.
However, if your issue keeps returning it looks like you would need to get phone fixed under warranty as it sounds like a loose connection between motherboard & LCD screen
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Click to collapse
So sad, the issue occurs again when i need to make an important call. It drives me crazy because i were on the street and i must went to a post office. Then i realized that i do not remember the phone number.
I must get it fixed at weekend then i may sell it away. I'm dreaming of HTC Leo but maybe i will come back to my old iPhone 2G until Leo's price drops.
Thanks all for your help and listening.
Sorry to hear of your problems
If it was me, I would send the phone away on warranty and just use your iphone in the mean time.
snowinjune said:
So sad, the issue occurs again when i need to make an important call. It drives me crazy because i were on the street and i must went to a post office. Then i realized that i do not remember the phone number.
I must get it fixed at weekend then i may sell it away. I'm dreaming of HTC Leo but maybe i will come back to my old iPhone 2G until Leo's price drops.
Thanks all for your help and listening.
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I'm sorry, but I think you have the same problem I had, the only solution was to send it to Tech center.
Take a look at this post (in french cause, i'm french ^^) http://htc-touch-hd.forumactif.biz/problemes-hardware-f6/sav-ici-on-parle-du-sav-t4061.htm
It describe all the symptoms I had, with some pics.
Hope you will fix it
X3n0n said:
I'm sorry, but I think you have the same problem I had, the only solution was to send it to Tech center.
Take a look at this post (in french cause, i'm french ^^) http://htc-touch-hd.forumactif.biz/problemes-hardware-f6/sav-ici-on-parle-du-sav-t4061.htm
It describe all the symptoms I had, with some pics.
Hope you will fix it
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Thanks for your helpful info. I used google translate to read the post i found these info:
HTML:
Failure diagnosed by the technician:
- Pas d'allumage - No ignition
- Connecteur kit pieton deffectueux - Headset connector scientifically sound
- Defaut esthetique. - Cosmetic defects.
Pieces remplacées : Parts replaced:
- Carte mere - Motherboard
- Etiquette de violation - Etiquette violation
- Etiquette font de poste - Labels are post
- Nappe Systeme. - Tablecloth System.
I live in Vietnam, as i known there is no HTC warranty service in Vietnam. I bought this phone on a trip to USA. Base on your experience, i think i may pay a lots to fix it in VN. I will bring it to a repair shop at weekend and ask for the cost.
Ha ha, bad luck for me.
My HD2 with Clean Desire bricked through normal usage (calling, txt, 3G, etc...) a while ago. I looked far and wide throughout the internet in hopes of finding an answer. Apparently, my phone short-circuited, resulting in it turning into a sexy-looking brick. The solution was to re-short-circuit it and it will turn on like magic. Problem is, I don't know HOW to short-circuit ANYTHING. Could someone give me some advice?
tarik_9812 said:
My HD2 with Clean Desire bricked through normal usage (calling, txt, 3G, etc...) a while ago. I looked far and wide throughout the internet in hopes of finding an answer. Apparently, my phone short-circuited, resulting in it turning into a sexy-looking brick. The solution was to re-short-circuit it and it will turn on like magic. Problem is, I don't know HOW to short-circuit ANYTHING. Could someone give me some advice?
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Click to collapse
I don't know where or who told you that you had to short circuit your HD2 to unbrick it bit that will not unbrick a HD2. I do know what you are talking about as I just had to look it up today as someone asked me a question about a Samsung Vibrant. With some Samsung devices you can use what is call a test JIG and plug it into the USB of the device and force it to boot into recovery/download mode and then you can flash a ROM back to it via ODIN. This is a fairly new technology for mobile devices.
But HTC phone can not do this you still have to do it the old fashion way and use a JTAG, Riffbox, and a adaptor to unbrick the device. This requires taking the main board completely out of the device to hook the JTAG to it. You then connect the JTAG to the Riffbox and the Riffbox to your computer then you resorrectcthe SPL and put the device back together.
Sorry but this is the only way to bring a bricked HD2 back from the beyond
tarik_9812 said:
The solution was to re-short-circuit it and it will turn on like magic.
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lolololololololol....
You'll never believe this...
I tried doing everything (except short-circuiting) and almost gave up. My parents came over my house yesterday and my dad had a look at it. He then literally bent the phone (not to the point where it damaged or reshaped anything) and...
...IT TURNED ON!!!
Once again, I wouldn't blame you guys for not believing me, but it worked. So if your HD2 is damaged to the point where there's nothing else you can do, just try bending it
(Actually, don't try this. I'm not held liable if your paperweight snaps in half.)
tarik_9812 said:
You'll never believe this...
I tried doing everything (except short-circuiting) and almost gave up. My parents came over my house yesterday and my dad had a look at it. He then literally bent the phone (not to the point where it damaged or reshaped anything) and...
...IT TURNED ON!!!
Once again, I wouldn't blame you guys for not believing me, but it worked. So if your HD2 is damaged to the point where there's nothing else you can do, just try bending it
(Actually, don't try this. I'm not held liable if your paperweight snaps in half.)
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I am... what.
That's genuinely impressive.
I have noticed that my arc sometimes rebooted when it was on my pocket or i leave it into the table. I found that it is caused by bad contact of the battery with the pins.
It has been said that the solution is to put a paper between the battery and the case, ok this is not the true solution.
The real solution is to put a hard and thin carton into the apperture between the phone and the battery making pressure(the apperture where you introduce the nail to extract the battery). This will prevent the pins to "not contact" during a little shock and prevent the restart.
Try and comment.It works for me.
can u post some pictures? so i get some idea how to do it
I don´t know how to put pictures.
somebody tell him how to upload pictures
even i don't know
jlmcr87 said:
I don´t know how to put pictures.
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Just post as an attachment (go to post reply option, scroll down and click on manage attachments, the on the pop up browse and choose the photo to upload) or you can also use third party websites to post and then post the link here.
best way is to upload pictures on sites like photobucket.com etc........then link them to forum...........
I had this issue 3 times since I bought my arc in late March
It´s simple just put a carton to push the buttery up against the pins
Have you tried reinserting the sd card a couple of times? I think thats what did the the trick for my arc, either that or reparing the firmware.
I am pretty sure the random reboot has to do with 2.3.2 as I had zero encounter of reboot so far after upgrading to 2.3.3 a week ago.
Sent from my GT-P1000 using XDA Premium App
Yep, could be related to 2.3.2. I had dropped my phone on the floor from my pocket twice and on those two occasions, the battery cover came out but the phone stayed alive without reboot. Once was running 2.3.2 and another time was after the upgrade.
Now the problem I have is the moving back panel. It is not a perfect fit anymore!
I just did that, hopefully i aint gonna get any more reboots by tapping it again
I'm not experiencing this or any kind of other problems with my Arc. Even with 2.3.2 my phone hasn't rebooted once. Maybe I was just lucky?
Anyhow, the reason for those reboot by shocks can happen because people take the battery out too often by changing the SIM for example or by swapping memory cards. Therefore the pins get loose over time.
I never change my sim card or memory card. The problem appeared when I took my arc out from my pocket. I wonder if it is due to pressure exertion on the power button or the back cover
Sent from my LT15i
Because it's so thin, blaming the back cover would make more sense. Then again, it has to be very flimsy for it to make the battery "move" inside the phone and lose contact due to shocks.
Just a few minutes ago, the phone was off when I took it out from my pocket again
Sent from my LT15i
xda_husky said:
Just a few minutes ago, the phone was off when I took it out from my pocket again
Sent from my LT15i
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The same happened for me today and even yesterday
ANY Solution or advice?
Same Here
I have have had the phone off once or twice even after the upgrade to 2.3.3 as well. I noticed the other day that it was on my desk (on top a roll of parcel tape) and it rebooted without any knocks or nobody near it as well ??? but been OK for the last few days. But after it did this I took out the battery and gave a clean and put back in and fingers crossed .....
Well, very nice, my phone went off and rebooted automatically today when I was using it. The screen became dimmer and dimmer then all black in 2 seconds and pixels were disappearing from the screen in the two seconds.
Sent from my LT15i
Hi. Hope someone could kindly help me!
My Note 3 is not turning off the lock screen. Its always on!!. If I press the power button the lock screen comes on, after few seconds it quickly flickers (like its trying to close) but turns on again. Its ongoing loop. I have resetted it dozen of times, factory reset now as well but issue remains. I just cant turn the screen off!
It also doesnt want to charge all the time. Is this a USB port issue? I hate to think I need to send it to EE for repairs as its over 1,5 years old and will take at least 2 weeks I think... (cost?)....
Jaheni said:
Hi. Hope someone could kindly help me!
My Note 3 is not turning off the lock screen. Its always on!!. If I press the power button the lock screen comes on, after few seconds it quickly flickers (like its trying to close) but turns on again. Its ongoing loop. I have resetted it dozen of times, factory reset now as well but issue remains. I just cant turn the screen off!
It also doesnt want to charge all the time. Is this a USB port issue? I hate to think I need to send it to EE for repairs as its over 1,5 years old and will take at least 2 weeks I think... (cost?)....
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Hai,,
Samsung have 2 year warranty within Europe and I dont know outside of Europe, sorry.
But for the phone, if you know that phone havnt been water damaged there shouldn't be any problem, (ALOT) of the Note 3 is water damaged today so be careful with that...same goes if your phone is rooted, could end up paying for the repairs instead.
Phonewise: Broken PBA/powerbutton and a bad USB port..
Hi Im in UK.
However there is absolutely no water damage at all. Its been very well cared for, it looks like brand new including the screen. Thanks
Jaheni said:
Hi Im in UK.
However there is absolutely no water damage at all. Its been very well cared for, it looks like brand new including the screen. Thanks
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Best would be then to find an authorized samsung service center and either call them and explain your problem or just send the phone to them.
And make sure to have your warranty paper near hand. They might ask for it ://
tried using without a Lockscreen?
I mean selecting None instead of PIN, Password or Swipe
nijom said:
tried using without a Lockscreen?
I mean selecting None instead of PIN, Password or Swipe
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Hi. Yes tried without the lockscreen - same issue. Also with another Lockscreen,,, with no help. The screen just doesnt turn off!
Wonder if its a hardware issue - eg usb port? I tried to clean it the best I can, but doesnt help.
As said Samsung offer a limited 24 months warranty .
But root or custom roms etc will void .
The vendor EE is an alternative but under Sale Of Goods Act you will have to prove that the product should have lasted longer etc via an engineers report .
Hi all
This is what I done. I took the Note 3 to Samsungs repair centre. Shortly: they said they probably need change the usb port and screen and will be done by end of day. No calls nothing. Next day I pop in they say its not been done as there is water damage!!! They show pics of corrosion inside the phone, I believe and leave. They quoted fix it outside warranty to £180.
I go to ebay and bought a new usb port for less than fiver. Changed it today, was 15min job. The phone charges ok I think now, but the screen still not turning off!!! Im gutted.
Interestingly I didnt see any sign of that corrosion when replacing the usb... hmmm... cheeky Samsung repair guys? The phone never seen water, believe me.
Any ideas whats next... I cant afford a new phone or buy new screen.
Thanks
Water damage is part of the repair check list and immediately voids warranty .
Not much you can do if you cannot buy a screen .
Plus water damage may be internal damage and not the screen at all .
I do agree with what you say of course. However I never dropped the phone in water. I did buy the explanation of shower mist or something if the phone was nearby, they showed me pics they took inside of the phone: however when open it up this morning I didnt see any of the corrosion. Have I been tricked or am I blind... :/