Hello guys,
I've bought brand new LG G2 D802 32GB from ebay india. So far i'm very impressed with this beast's performance. However i'm unable to get my simcard to work. It says "No sim card " on lock screen. Also when i dial " 2945#*802# " and tries to tap on network lock. I get this message
It says : This phone is permanently locked and can not be unlocked, Same thing on all other options in that menu,Seriously ? this is international version and supposed to be unlocked ?
My network provider is Airtel (sim type - GSM)
Is there any way to get out of this ? My sim card works fine on other phones so it's LG's issue here.
Software version is D80210F-sea-xx Jelly bean 4.2.2
Thing's i've tried :
Turn off the phone completely, taken out sim and pop in again and wait 2 minute before powering it on again. Doesn't work.
Factory reset - Doesn't work.
What should i do ? Any workaround ? Is my phone Hard locked ?Does gold color has anything to do with this ? I barely see it in online reviews!
:fingers-crossed::crying:
Chairmansaab said:
Hello guys,
I've bought brand new LG G2 D802 32GB from ebay india. So far i'm very impressed with this beast's performance. However i'm unable to get my simcard to work. It says "No sim card " on lock screen. Also when i dial " 2945#*802# " and tries to tap on network lock. I get this message
It says : This phone is permanently locked and can not be unlocked, Same thing on all other options in that menu,Seriously ? this is international version and supposed to be unlocked ?
My network provider is Airtel (sim type - GSM)
Is there any way to get out of this ? My sim card works fine on other phones so it's LG's issue here.
Software version is D80210F-sea-xx Jelly bean 4.2.2
Thing's i've tried :
Turn off the phone completely, taken out sim and pop in again and wait 2 minute before powering it on again. Doesn't work.
Factory reset - Doesn't work.
What should i do ? Any workaround ? Is my phone Hard locked ?Does gold color has anything to do with this ? I barely see it in online reviews!
:fingers-crossed::crying:
Click to expand...
Click to collapse
Are you sure it's brand new?
"permanently locked" and "bought on ebay" doesnt smells right to me.....
Try other SIMs...but I think you maybe got scamed......
Nope, i haven't try other sims yet. I got only one Micro sim. I don't think i've got scammed. The seller sold over 20 phones in less than 24 hours. He has 99% positive rating too. I'll contact him about this issue too. ATM i'm looking for some DIY fix. Will root solve my problem ? I heard you can do some tweaks in EFS partition to get unlock!
Further more i read somewhere that you need to type unlock code atleast 10 times to get this happen. Seriously ? I didn't typed even a single time since there is no such option available!
Please help! I'm ready to root if it solve my issue
BUMP! I really need urgent help! Come on XDA! There needs to be solution! I'm shocked that i didn't even get 10 attempts like everyone else :| DO Lg sends Pre-locked phones ?
Related
Hi All,
Got my HD2 yestreday (unlocked, supposedly, from Ebay).
I cant make or take calls, nor can i send txt's etc. There is an exclamation mark next to the reception indicator(if thats what its called)?
Is it broke? - is it locked? - Is it a stolen phone whicha has somehow been "blocked"?.
Please help guys!
Without knowing if it's definitely been unlocked it may just still be locked to it's original network in which case you'd need to buy an unlock code.
If that's the case then no need to worry - however if it's been blacklisted (reported as stolen / lost etc) then it's going to be pretty much useless, but i don't think there's a way of finding out if it's been blacklisted.
Have you tried removing and re-inserting the sim card etc?
Does it have any branding in the software to indicate which network it belonged to originally such as a branded boot screen?
Then of course it may even just be faulty....
Hiya, thanks for that. The box has an Orange sticker on - but there is no software branding.
OK - i dont suppose you have an orange sim to hand or know anyone you could borrow one from to try in the phone - it would at least prove that it's just a network lock and nothing more serious.
The one thing i note from google though is that you get a "your handset is locked" screen when an unuseable sim is in the handset? and you switch it on? And i dont get that?
I have bought an unlock code - but dont know how to get to a screen that will allow me to enter it?
I'm not too sure what is displayed on the screen in the event of an incorrect sim as mine was factory unlocked when i bought it.
It may have been better to wait and prove the phone is just simlocked before buying an unlock code because if the phone is blacklisted or faulty then that code's useless.
I completely agree, but you know what men/gadgets are like - you want it working NOW!
Haha yeah too true mate
I'm not too sure what else to suggest, you really need to find out if its just a simlock or worse..
Good luck getting it working though
Oh just a further thing to try - a hard reset
Start >> Settings >> Security >> Factory Reset
Enter 1234 into the box and then press 'yes'
Still the same :-(
But i now have a G icon!
When i boot up i get a "which network do you want to choose" message - to which i select Vodafone, but we still have the exclamation mark - and no calls/txts etc......
Have you tried HSPL'ing ur device and flashing diffrent radio?
Hiya, sorry, how do i do that?
Hi, ive found that thread - but when i try it says on my pc - cannot initialize as Rapi.dll not found?
Ok - now done - still same problem?
It was network blocked (barred), due to non-payment of bill.
Long story short, ive ordered a Desire now.
Ah Sorry to hear that mate. Hope your getting a refund sorted out ok with the dodgy ebayer..
Have fun with the Desire!
Should be ok for the refund - after all its a shop (cash converters type place), and i have threatened them with the police.
Before i sent it back i got going with a great rom though (albeit unable to call and txt!), the WM Pro user 2.02 - looked fab!
hello all
a big problem ,my htc hd2 is blocked on lock screen with this message : sim card is locked ..no way to unlock this screen....i can't manage to unlock this ...i have tried many roms and hard reset no way ...it's impossible to unlock the locker screen to enter pin code...
need your help please
That sounds more like the sim not the phone. If you forgot the sim pin, ask your operator for a new sim
no it's not rhe sim ...i tried this sim on another phone and no prob ...it works fine
Maybe it's the Digitalizer..
lookum said:
hello all
a big problem ,my htc hd2 is blocked on lock screen with this message : sim card is locked ..no way to unlock this screen....i can't manage to unlock this ...i have tried many roms and hard reset no way ...it's impossible to unlock the locker screen to enter pin code...
need your help please
Click to expand...
Click to collapse
Call your provider. It sounds like you need a different kind of sim card for this phone.
Sent from my Dell Streak 7 using xda premium
re all
it's not a problem with the sim card...i tried it an another phone like samsung galaxy s1 and s2...works fine ...
the problem is on the phone himself...certainly a program installed ...or an hardware problem...
last night it doesn't work so i must pay for a new phone samsun S2
So today night it works again...i don't understand this...i will test it few days and report to you ...thanks for your help...
Hey everyone, My dad got his sim locked Verizon galaxy s5 G-900V unlocked a year back and it was working great with his T-mobile sim card. Until few weeks ago when he started to experience that his signal kept dropping and anytime he made calls he got this message on the other line stating ""your account is not authorized to make calls to this phone number "" and this one as well """your phone is not activated to activate your phone please press n key""" . This problem kept persisting until he only could make calls a few times a day because he wasn't getting any signal. I thought that a factory reset might fix the problem but after I did that to my surprise the phone sim-locked back itself to Verizon , I also noticed that if you try and make a call with the locked phone it gives the same message about the phone not being activated like before. So my questions is why did the factory reset sim-lock a phone that was already unlocked and second any idea what was the cause of those messages that prevented the phone to make calls and the fact that they are the exact same messages you get when you are making a call with a incorrect sim card with a sim locked phone.
Bump ... Anyone ???
how was the device unlocked?
justinxfan said:
how was the device unlocked?
Click to expand...
Click to collapse
I have no Idea my dad said he brought it to one of those local phone repair stores and they unlocked it for him ..
Raheem420 said:
I have no Idea my dad said he brought it to one of those local phone repair stores and they unlocked it for him ..
Click to expand...
Click to collapse
Tell him to take it back around, it shouldn't have locked after a reset
*Detection* said:
Tell him to take it back around, it shouldn't have locked after a reset
Click to expand...
Click to collapse
Its been over a year. I dont think they will allow that. I always thought that when I phone was unlocked it was unlocked im surprised that after a year of using it one reformat would cause it to sim lock
I recently bought a used G2 (Verizon model) from a highly rated eBay seller. It arrived today and I began the process of transferring my number and activating my Page Plus sim card I would use in it. I popped it in and the phone simply won't recognize it. It keeps telling me there isn't one or that it isn't inserted correctly.
I was worried the SIM card was bad so I popped it into my husband's G2 and it worked fine. I did a hard reset/factory data reset with no luck. Tried leaving the phone off for a few minutes, reinserting SIM, then powering back on... Nothing is working. I have come to terms that this means the phone simply needs to be sent back, but thought I'd post here to see if anyone has had this type of problem? I don't know if any other info would be helpful so simply ask for it and I'll post it in an edit. Thanks everyone!
Oh and it is stock / no root / Android 4.4.2 as well
Luna_Sky said:
I recently bought a used G2 (Verizon model) from a highly rated eBay seller. It arrived today and I began the process of transferring my number and activating my Page Plus sim card I would use in it. I popped it in and the phone simply won't recognize it. It keeps telling me there isn't one or that it isn't inserted correctly.
I was worried the SIM card was bad so I popped it into my husband's G2 and it worked fine. I did a hard reset/factory data reset with no luck. Tried leaving the phone off for a few minutes, reinserting SIM, then powering back on... Nothing is working. I have come to terms that this means the phone simply needs to be sent back, but thought I'd post here to see if anyone has had this type of problem? I don't know if any other info would be helpful so simply ask for it and I'll post it in an edit. Thanks everyone!
Oh and it is stock / no root / Android 4.4.2 as well
Click to expand...
Click to collapse
it seems like yes, the sim card slot might be damaged. or could it be that your phone isnt a vs980? a refurbished phone maybe another carrier. like d800.. i see lots of d802 that end up beign a d800 motherboard..
read this thread and see if some had the same issues as you do..
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
Hello,
I just got the Axon on amazon, a 2nd hand one.
I inserted my sim card and there is no way to have the cellular radio on. I did an full wipe twice, swapped sim, inserted a new one... nothing. Signal strength is zero. I tried also to do an emergency phone call (it should work even without the simcard) nothing. It says that I'm in aeroplane mode. But it's not. I did a manual search of the network, it says error while searching for networks... If I select choose automatically it says registered on the network (but it's not!).
I installed LTE discovery and it says that radio is off... I've tried to reset data connection... nothing...
any thoughts ?
I will send the phone back to the seller but if it's just a software glitch I would rather keep it ....
Marco
red.eye said:
Hello,
I just got the Axon on amazon, a 2nd hand one.
I inserted my sim card and there is no way to have the cellular radio on. I did an full wipe twice, swapped sim, inserted a new one... nothing. Signal strength is zero. I tried also to do an emergency phone call (it should work even without the simcard) nothing. It says that I'm in aeroplane mode. But it's not. I did a manual search of the network, it says error while searching for networks... If I select choose automatically it says registered on the network (but it's not!).
I installed LTE discovery and it says that radio is off... I've tried to reset data connection... nothing...
any thoughts ?
I will send the phone back to the seller but if it's just a software glitch I would rather keep it ....
Marco
Click to expand...
Click to collapse
-Look on the back of the phone, below the Dolby Atmos and "do not dispose of" symbols, and tell me what is the model of the phone. It may be an A2017, and if that's the case maybe they installed the wrong modem and erased the IMEIs
-Try putting your SIM on the 2nd slot
-Try finding the phone's IMEI from the system, maybe it is under About phone - Signal status or sth like that.
-Try another SIM
Those are my ideas for the time being. I also remember there was a secret code that you can put on the phone app, it opens a settings app with a bunch of tweaks and you might be able to change something. Just google "axon 7 secret codes" or similar
Choose an username... said:
-Look on the back of the phone, below the Dolby Atmos and "do not dispose of" symbols, and tell me what is the model of the phone. It may be an A2017, and if that's the case maybe they installed the wrong modem and erased the IMEIs
-Try putting your SIM on the 2nd slot
-Try finding the phone's IMEI from the system, maybe it is under About phone - Signal status or sth like that.
-Try another SIM
Those are my ideas for the time being. I also remember there was a secret code that you can put on the phone app, it opens a settings app with a bunch of tweaks and you might be able to change something. Just google "axon 7 secret codes" or similar
Click to expand...
Click to collapse
Hello,
many thanks for your answer...
I've both IMEI available, I've tried 4 different sims in all slots, the situation is the same. I've also found some secret codes,
*#*#4636#*#* and from the phone info tab I says service: radio off ...
red.eye said:
Hello,
many thanks for your answer...
I've both IMEI available, I've tried 4 different sims in all slots, the situation is the same. I've also found some secret codes,
*#*#4636#*#* and from the phone info tab I says service: radio off ...
Click to expand...
Click to collapse
Send it back... almost 100% not a software issue
Mine stopped working out of nowhere, the radio that is. I sent it back in and they send me a new one, no questions asked. Although the replacement they sent me may have been refurbished and I set the phone down and picked it back up and the screen was unresponsive after. It turned on but I think the digitizer got unplugged or something because I couldnt do anything on the screen. Yay for mid-range phones?
JHaste said:
Mine stopped working out of nowhere, the radio that is. I sent it back in and they send me a new one, no questions asked. Although the replacement they sent me may have been refurbished and I set the phone down and picked it back up and the screen was unresponsive after. It turned on but I think the digitizer got unplugged or something because I couldnt do anything on the screen. Yay for mid-range phones?
Click to expand...
Click to collapse
I've read that you can fix that by applying pressure on the screen, like in the center, then going to the sides or something like that...
The digitizer is the same plug as the screen though, so it didn't get disconnected
Choose an username... said:
Send it back... almost 100% not a software issue
Click to expand...
Click to collapse
sent
many thanks!
Marco