[Q] Roaming Indicator Off - G2 Q&A, Help & Troubleshooting

Hey all,
I recently bought an (AT&T) LG G2 off eBay, as my iPhone 5S just wasn't cutting it for me.
The day before it came I went into AT&T and asked for a new nano-SIM, it was given to me with no questions asked. The next day, I got it, put the SIM card in, and called to activate it. Everything went fine with customer service, and it activated with no problem, or so I thought.
Everything was looking good, and before I got off the phone with AT&T, I rebooted just to be positive. Once it was back on, I realized in the status bar in the top left it said "Roaming Indicator Off". I told the rep, and he said that was very weird, so we began troubleshooting. Around a half an hour into this, I received a text, I went to go respond to it and when I pressed send it said "No USIM Card". I told him about this as well, so we began troubleshooting both issues.
After about an hour he bumped me up to Android technical support, where I painfully continued with troubleshooting. During all of this I accidentally tried to make a call, and voila, it all went away. The status bar now said "AT&T" and I was able to send texts just fine. I told him about it and just said "That's weird, but awesome!". I rebooted the phone one more time just to make sure, and what do you know, it did it again. The same message came up in my status bar, as well as the inability to send texts.
There was a lot of things tried to fix it, including a master reset, the manual configuration of APN's, and a different text message center address. Trust me when I say, we've done just about everything possible. In fact, the next day he called me back with an LG rep on the line, they too couldn't figure it out.
At first they thought it was a hardware problem, but since making one phone call after a reboot fixes everything, they're leaning toward software. However, there was nothing else they could do.
I guess it isn't really that big of a deal, considering I can just make a call everytime I restart my phone. But I'd really like to get rid of the problem completely.
Thanks for any help you may be able to offer!
-Andrew

had this problem with my att g2 also whenever i rebooted my phone, the way i got rid of it was just to make a phone call or call voicemail and it went away

theteam said:
had this problem with my att g2 also whenever i rebooted my phone, the way i got rid of it was just to make a phone call or call voicemail and it went away
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Click to collapse
You never fixed it? Are you still using your G2, and does it still occur?

andrewlima said:
You never fixed it? Are you still using your G2, and does it still occur?
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Click to collapse
Not a permanent fix, It only occur when I reboot my phone which I rarely do. I am still using it.

Eifes phone just started having the same issue. Mine however does not but, Its not the OEM OS either... Maybe i'll have to root hers too....

awesome thanks.
theteam said:
had this problem with my lgg2t g2 also whenever i rebooted my phone, the way i got rid of it was just to make a phone call or call voicemail and it went away. Immediately. Tyvm
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Click to collapse
what a relief its easily fixable.

Related

Very strange problem with my newly replaced g1

Ok, so I got water damage... alot of water damage.. to my g1 yesterday morning, paid the $130 deductible to have it replaced under warranty... and i just got the replacement in today
i went to tmobile since i lost my old sim card that i took out of my old g1 yesterday, and had them activate a new one for me, put it in, and was running rc33, everything was working fine until people started texting me, so here is my best attempt to explain my issue
If a tmobile customer txt messages me, everything is fine
If i text my self, everything is fine
Any other carrier i have timestamp issues, exactly 4 hours off (ex: its 8pm and it says 4pm on the timestamp)
However, it gets weirder than that, if I look at the list of people who have messaged me, timestamps for most recent message plus the brief display of the last message is correct for any carrier, if i open the message though, its incorrect. what this causes is something like this:
Bob: (message) 4:01
Bob: (message) 4:09
Bob: (message) 4:18
Bob: (message) 4:32
Me: (message) 8:02
Me: (message) 8:11
Me: (message) 8:20
Me: (message) 8:33
Now while these times are made up, its the best way to describe it, if bobs message shows 4:01, it actually came in at 8:01, and it only shows incorrectly when i open bobs individual thread, if viewing the list of threads, it will actually show as 8:01
This happens with both the stock messaging app, and chomp sms pre cupcake, i have no other apps installed, and ive changed no other settings
tmobile and i went over apn settings, refreshed me on the network, battery pulls, wipes, all sorts of crap for a hour and a half when tmobile finally said there is nothing they can do, to call there insurance company that sent me the replacement and have them send me a new phone
i was lucky enough to have a woman who was not only nice, but had a g1 and understood how to use it when talking to tmobile, however when talking to the insurance company, it was a guy who had no idea what he was talking about when it came to g1's
he first asked me to remove the battery, hold the power button to "drain the last of the power from the g1 so it forgets everything it last did" for 15 seconds, then power on, of course didnt work, then he tells me he had received an email/memo about timestamp issues with cupcake... so i tell him that im running rc33 and not cupcake, so he tells me that i need to update to cupcake and see if that fixes the issue, even though he had just gotten an email about timestamp issues with cupcake, so they wont send me a new g1 untill i get a OTA update from tmobile for cupcake
i decided not to wait, and i started to go through the root process, i just downgraded to rc29, just logged into the gmail and decided before going on, id test it again, had a verizon customer send me a txt, same issue, both with rc33 and rc29...
now ive got another g1, currently running ion, no problems with that one, its of course in the exact same area, and right next to me, again, no problems at all
tmobile has no known issues in my area for the network
tmobile has nothing reported about this with rc33, nor any other firmware according to the woman i spoke to
im going to go ahead and root and goto ION, but i figured id wait before doing that and post this issue here incase its a simple fix that i can do before flashing to ion, any ideas guys?
I had the same problem too, but it went away on its own
I believe it was a T-Mo network problem as someone in another thread said, but I can't say for sure.
ei8htohms said:
I believe it was a T-Mo network problem as someone in another thread said, but I can't say for sure.
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do you remember which thread? i did a search, didnt see it before i posted up, but maybe i missed it or searched wrong
My phone was doing the same thing on tues-wed-thursday , i thought it was roms so i was flashing like 3 diff roms per day lol it finally seems to have went away today though , give it time t-mobile will straighten it out just delete messages quick as they come for now lol
soba5150 said:
My phone was doing the same thing on tues-wed-thursday , i thought it was roms so i was flashing like 3 diff roms per day lol it finally seems to have went away today though , give it time t-mobile will straighten it out just delete messages quick as they come for now lol
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ok sounds good
sorry for waisting a thread then, thanks guys

No, I DON'T have a voicemail!

I got my HD2 about a week ago, and from the moment I turned it on it's been telling me that I have 1 voicemail waiting. Except that I don't. I've checked my box multiple times just to be certain, nothing in there. I've tried dismissing the notice, it comes back. It constantly displays "1" in the lock screen. I've even flashed a custom ROM (Energy 23569, Jun 8) and it STILL says 1 voicemail waiting! How do I get rid of this phantom voicemail and have it report accurately?
I had that same problem for a while. I just fixed itself after I flashed to a certain energy rom.
I was having the same problem with mine. It was showing that I had a new voicemail from the moment I bought it. I just called T-Mobile and asked them to reset my voicemail box. The girl was very nice and when she tried to explain to me about the new HD2 update they had released, I hinted that I didn't have the stock ROM on my phone and she explained that was totally no problem. They know that with the current technology that people are doing that. She reset my voicemail box and the notification went away. You will have to setup your voicemail again after they reset it, but that takes no time at all.
same this is so annoying! any fixes will be much appreciated.
**** I just found this, might help. I have not tried it yet.
I had the same problem when I got mine. To fix it, all I did was go to the T-Mobile store and ask them for a new SIM card, they did a quick switch and it was gone, but im sure a custom ROM works too

Getting message failed but message keeps sending [asop mms / airrave]

So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
werkem said:
So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
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I had the same thing happen the other day. I'm running Fresh 3.2, Handcent and I have an Airave. I think the Airave is the problem.
Yah I have the same exact problem....I have the new airvana airave....
This doesn't happen all the time...its just sometimes....although I cant pinpoint how or when it happens...
Its happening right now though...which sucks...
Same here, Sprint AirAve, Failed messages etc.
What to do??
Ok, I just called airave support and they ran me through the basic tests like testing my broadband connection and resetting my airave device. I've done this before so I'm pretty damn sure this wont help.
They did mention for the about two weeks Sprint has had a lot of airave outages and that Sprint is working on fixing it.
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
I have also had this happen to me several times and I am totally stock. So if anyone gets an answer, let us all know. Thanks.
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
bignibb said:
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
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Ok, but an average text message is not 2mb....
Ok, so they call back to get it fixed today....now when I turn on my Airvana unit and let it initialize the mobile light blinks amber, and the gps light blinks green as if it cant get a gps lock.
The tech support specialist again mentioned there was an airave outage.
There are also a few people on the sprint.com community site that are experiencing the same issues.... although I'm not sure if they are using evos or some other phone.
DarkManX4lf said:
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
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Click to collapse
I've got an airave (newest model) unit with 2 EVOs in the home. My girlfriend constantly experiences this and she is running bone stock. I've got a stock rom rooted and have never experienced this problem. We've narrowed it down to the airave - she also has issues were sometimes an incoming call will not receive on her phone if she is already on it (call waiting).
Seems to me like these airave unit are having lots of problems... I ended up disconnecting mine and both phones act normal.
Ever since I got the NEW airvana this started happening to me, it only happens when im sending multiple sms to one person or multiple people. Says it cant send, but person im sending to says they get that message that isnt being sent like 20-100 times, the quick fix is a reboot of the phone. I got sick of it and last week called airave support and they opened a ticket which was monday last week. Called back thursday night b/c the modem light wont stop blinking and they told me there was a national outage on the new airvanas so she said by the next day everything should be resolved even the issue with the sms not sending.
Today is sunday and im not getting the issue anymore but i will keep texting heavy and see whats going on. although I gotta say sprint did give me a good return on my bill for this
Ok, I called airave tech support again and they said that the outage in my area should be fixed by 12am tomorrow....so I'll wait till tomorrow morning and see if it works again.
Ok, well the blinking amber "mobile" light is now a solid green....which I guess means the device is working....but when my EVO is connected and I try to make a phone call out it gives me the message "if you would like to make a collect call....." and if I try to send a text it just fails.
I called up Sprint again, they make me run through more tests with my phone...even one weird one where I had to disconnect the battery and hold the phone and the battery right next to the airave.....not sure what effect this has to fixing anything....but w/e I had spare time to waste . They did mention again that there was an airave outage. They tell me to reboot the airave and to let it sit for 2-4 hours since its going to re-provision....so thats what I am waiting for now.
idk, if this is related, but I have the same issue with sending texts in google voice. Although for me, I have the issue randomly when connected to a regular cell tower.
Ok another update....its really the same as my previous update.
So bascally the sprint tech never called me bac....so I called them back and got a different rep....the new rep goes through the same steps to get everything to work but still no luck. I still get the same error when I make a phone call. She did mention that there is a nationwide outage with voice calls with the airave and that 50% of customers are not able to make voice calls.
I am now using a samsung epic and I'm still having problems. So its not the evo or the epic with the issue, it has to be my number and/or (most likely) the airave and its service.
The funny thing is I have another line with a samsung a900 phone and I can make calls with that phone without any issues through the airave.
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
DarkManX4lf said:
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
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I am also having loads of Airave (Airvana model) issues, on all 4 lines in my house... failed texts.. and calls.. etc.. I usually keep it unplugged now, and turn it on once a week to see if the issues have been fixed... Sux because when it works, it works AWESOME... But I have lots of friends and family who have gotten 20 or 30 texts from me at once.. It kinda makes me giggle, but it would suck if they were paying for them..
I also am expirencing the same problems as you all on brand new the new model (airvana?) its really annoying!
Running: GM6 final, nightlys, and Fresh seems to happen on all of them
I made numerous calls to airave tech and made like 4 tickets with them. Finally an engineer called me and asked me specifically when I'm getting the issue and what is the issue. I explained and for some reason these last week or so all my texts have been going thru smooth and no error clause codes, or unable to send message errors of any sort. I'm hoping they fixed the issue, I advise everyone that is having this issue to call them and attack them with phone calls.
Here's the direct number to airave support: 866-556-7310 call them and attack people its the only way they will fix it
Tapatalk'd on Evo

Strange N4 Issues

I've had the phone for a few months, only used it for 2 weeks then put it back in the box with plans to resell it. Dad needed a new phone for his job so i decided to give it to him and every day for the past week ive gotten at least one phone call from him with problems. He is extremely new to smart phones but I never had a single issue with this phone prior to giving it to him. For some reason he will receive text messages or voice mail and sees the notification icons up on the notification bar but when he goes to pull the bar down it does nothing. The only way to resolve this issue is to restart the phone then all of a sudden the pull-down starts to function as it should. The phone is completely stock out the box i didn't feel the need to touch anything or have to root it for any reason.
He had to go to AT&T to get a sim card for it and the people there basically wanted to run him out of the store and not even touch the phone because they do not sell it so not a single person wanted to even help him out even though he just dropped more money into their pockets by upgrading his plan to a smart phone plan. before i gave him the phone all i did was a factory reset to wipe out any of my data on the phone so it was clean and like new for him.
Im at a loss because the whole time i used the phone i had no issues and since the day he got it he has had nothing but problems. I chalked this up to user error but its not because when he gave it to me to see if i could figure out why things were acting weird the only thing i could think to do was restart the phone. Does anyone have any suggestions as to why this may be happening and/or how to go about fixing it and not making him regret ever having to get a smart phone much less this N4?
New paragraph!
What messaging apps are you using? You could always download the toolkit and flash the stock factory image again.
I would try another factory reset just to make sure things didn't go haywire during the reset you already did. I have had a bad reset with a phone before.
Sent from my Nexus 4 using Tapatalk 4 Beta
yeah im gonna have to get with my dad and fool with the phone more. Its hard to troubleshoot something when he lives 45mins away and calls me with problems while im at work.
ONCE AGAIN the whole phone is stock so that would lead me to believe that the stock messaging app is being used. I will talk him through doing a reset again and see how that works out for him. From what he told me the only app hes even installed outside of everything that comes on the phone was Map Quest, which i told him he shouldn't need because Google Maps is already loaded on. So first im going to have him uninstall that from the phone as well as from his downloaded apps list in the play store and see if that changes anything.

No Call Notification

Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?
No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.
I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.
Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.
Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...
Deleted
wtwo2 said:
Solved
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Click to collapse
Huh?
No it isn't.
TheIgster said:
Huh?
No it isn't.
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Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
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Click to collapse
OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?
What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!
So why did you delete the message then?

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