Delay For European Customers - ONE General

Seems like the guys over at OnePlus have screwed up the CE-logo, and thus the second batch of 64bg OnePlus One didn't make it through customs.
The delay is expected to be max two weeks.
So the waiting game continues, at least if you live in the EU. :crying:
Sources:
http:/SLASHforums.oneplusDOTnet/threads/friends-of-uk.11403/page-145#post-1732425
http:/SLASHforums.oneplusDOTnet/threads/europe-warehouse-status.34224/

Edit: Didn't see to swap out the DOT also.
Thanks for the update.

mitchilin said:
Links broken?
Click to expand...
Click to collapse
They should work, after you have replaced the SLASH with a "/" and the DOT with a "."
Users can't post links before they have reached 10 posts.
EDIT: Answered to slow

Here you go:
http://forums.oneplus.net/threads/friends-of-uk.11403/page-145#post-1732425
David S. said:
Some European customers have raised their concerns regarding the shipment of their devices.
We'd like to give you an update on the current status of their shipments. One batch arriving to the European Union cleared customs and entered our warehouses yesterday and the second batch will be ready to ship out on Tuesday.
Devices ordered last week and this week will be dispatched Monday and Tuesday by purchase order.
As you might have realized, some users have already received their devices, this is because customs clearance takes less time in the US. For customers in the United States and Canada their phones are being shipped on a daily basis.
We are actively trying to improve our communications with all of you and promise to be better moving forward. We have already hired quite a few new people and will continue to add even more members to our team giving us the man power to stay better connected with our fans. Thanks for your patience - the Ones are on their way!
EDIT: June 17
The second batch is taking longer than we expected to clear customs in Germany. As soon as it's released we will update the thread. Sorry for the delays.
EDIT 2: June 18
Bridget said:
Please don't think we're ignoring you. We are aware of the issue and wanted to make sure we had all the correct information before sharing it with you. Unfortunately, some of the phones did not clear customs in Europe. We worked tirelessly on every aspect of the One's design, including the text on the bottom of the back cover. We designed the regulatory icons to match the minimalistic style of the rest of the text, but the design of the CE icons were unfortunately deemed unacceptable by the customs agents and returned.
All those affected by this delay will be contacted by our team very shortly if they haven't been already and given more information about expected arrival dates.
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http://forums.oneplus.net/threads/europe-warehouse-status.34224/
Briget said:
The delay will be max two weeks
Click to expand...
Click to collapse

Related

Confirmed from Clove: DHD releases end of Oct

Well, Clove apparently have sent email about the delay of DHD release till the end of the month, and said all sellers will face the same problem due to Google Testing (which I have no idea what is the point). Anyways, everyone should start to STOP waiting as things will be better when you least expect them, agree?
LittleMerc said:
Well, Clove apparently have sent email about the delay of DHD release till the end of the month, and said all sellers will face the same problem due to Google Testing (which I have no idea what is the point). Anyways, everyone should start to STOP waiting as things will be better when you least expect them, agree?
Click to expand...
Click to collapse
Absolutely. Of course we're all looking forward to receiving our new Desire's of the HD form factor... but the wait is almost quite exciting - just keep checking those email inboxes for 'Your Order Has Been Dispatched!'
Not to mention I have come to the conclusion that I have far more important things going on in my life... like 'life' itself.
It'll arrive within 26 days, we know that much at least!
I'm waiting for amazon to confirm it and so far they have denied it.
So hope is still alive
Splash
Clove is far more likely to be right about this than amazon. Sorry
I spoke to someone at Vodafone this morning, and they haven't heard of any delay.
It's possible the rumours that the carriers are getting them first is true. For the sake of 5 days or so I'd rather wait for the Sim-Free handset I'll get rather than the branded version from Vodafone.
dazultra2000 said:
It's possible the rumours that the carriers are getting them first is true. For the sake of 5 days or so I'd rather wait for the Sim-Free handset I'll get rather than the branded version from Vodafone.
Click to expand...
Click to collapse
True. If I get one via Carphone Warehouse, it should be unbranded shouldn't it? Really don't want a branded phone.
If carriers are getting the phones before sim unlocked ones are out, then that's still good news because we'll have users here who can give us their impressions. All i want is someone here who can answer all our questions and doubts about the phone.
My provider delayed the phone till the 22nd of october. It was the 18th.
Confirmation from Superetrader
Just got this e-mail from superetrader saying that the DHD will be delay until mid to end of the month.
See attachment for the e-mail
lol vodafone branding doesn't mean its locked just has some branded software installed, and a bit of rooting can fix that!
Carriers have usually got the phones first, not sure if this was the plan all along. Looks like the DHD with Vodafone will be the awesome black one. Any chance of these being unbranded/full of junkware? Would love to pick one up after seeing a few reviews..
jords12 said:
Clove is far more likely to be right about this than amazon. Sorry
Click to expand...
Click to collapse
Based on what? I've been a phone freak for years and i've never heard of them. Amazon are the biggest online retailer in the world and indeed they posted the HD on there site BEFORE it was announced. So sorry, but I'd trust Amazon over a site i've not heard of.
No one else has heard of a delay and none of the gadget/Andriod blogs are reporting one either. Play have jumped the date by a week. But other than that there is no news of a delay (even Google News aren't reporting one)
Added to which most of us had never even heard of "Google testing" until yesterday. Anyway whats to test? the hardware is pretty much the EVO and the software (although slightly updated is the same as the Desire)
Splash
superEtrader has now confirmed a delay untill the end of october...
Oh well the HD is worth waiting for IMO
maruchan78 said:
Looks like the DHD with Vodafone will be the awesome black one
Click to expand...
Click to collapse
http://shop.vodafone.co.uk/shop/mobile-phone/htc-desire-hd
Looks the exact same as all the other ones if you ask me...
The danish supplier Mobilityshop has postponed the delivering date to the 29th of october
http://www.mobilityshop.dk/shop/htc-desire-hd-1286p.html
wu5262 said:
Just got this e-mail from superetrader saying that the DHD will be delay until mid to end of the month.
See attachment for the e-mail
Click to expand...
Click to collapse
I hate to ask this, but how on earth can a mobile like the Desire HD fail Type Approval testing?
Do people here even know what Type Approval Testing is?
Surely, when designing the phone, they would try to meet the specs, and Type Approval would be given pretty easily...
I'm not one to fuel this kind of bullcrap topics, but if the reason given is "type approval", you can be sure they are making "regular"/detalic customers gobble up quite another load of bull****, betting on consumers' lack of knowledge (about the slang).
In the case of cellular technologies/GSM/3GPP, FCC certification is responsible for the TA.
Unless the acronym TA was misintrepreted, it would rather be Telecommunications Approval, but then again, this doesn't change anything. It's still FCC.
This has NOT A SINGLE DAMN thing to do with Google.
Type Approval simply means, has it met the required specs that are set out. There is a safety/min spec etc that it has to meet.
They wouldn't be doing that days before release. No way. Let's just take it as follows:
htcsense.com isn't ready yet. That makes a LOT more sense, than the phone hasn't passed a test.
BTW, expansys still have eta stock date to the oc 19...

Delay

Aww just got delayed I believe for shipping. Ordered on the 14th and got the email
Dear Customer
Greetings from Notion Ink!
We would like to inform you that we have started shipping your device from the 4th of March and will be dispatching them in batches until the 14th of March.
Please note that as a standard procedure, after the devices are dispatched from our factory, it takes upto 48 hours for transportation to the port, customs clearance before the shipments can be forwarded to international destinations.
You will be able to use your order number to track your Adam once our logistics partners process your order for dispatch. They will contact you about the same once this has been done.
We really appreciate your patience in this matter and we will keep you updated about the process.
I got it too. I ordered on the 10th.
Sent from my Nexus One using XDA Premium App
I got it too. I ordered on the 10th.
Same
Same here, ordered 10th
** ESTIMATED ** Shipping date...
"PRE" Orders by experience may take much longer to deliver.
-CC
I ordered on the 9th and just got the same email. Kind of B.S. since I've been reading reports of people ordering the 9th and receiving shipping confirmations as early as the 5th. 15 months of waiting for this thing, another week can't be that bad, but damn it sucks...
Just got update from NI. My Pixel QI + Wifi has shipped!
the3rd said:
Just got update from NI. My Pixel QI + Wifi has shipped!
Click to expand...
Click to collapse
WOW thats good 14th feb order shipped. I checked after seeing that and I also got shipment under process. Thanks for the up.
Don't be fooled by the "Shipment under process" - this does NOT mean your Adam has shipped. Until you have a TNT tracking number - assume it hasn't.
Now, I really don't want to call NI liars, without having the full information, but the reality is that the spreadsheet created by NIA members contains 800+ entries for PO2 orders. NI said that they are shipping in batches "every day, until 14/Mar". But the spreadsheets have NOT been updated at that rate - there's still only 120 entries that have shipped.
One might say, that relying on spreadsheet data is not a good idea, because data gets stale and not updated, etc. But the fact is, scine ESD changed to "Shipment under process", 170 people have already update their entries in two days - hence, I assume that any other change would have been recorded as quickly - or at least there would be some signs that there is at least ONE extra item shipped. This leads me to conclusion that Adams were NOT shipped in batches "every day".
As for the current status not meaning that it's "shipped" - well, for one it doesn't say "shipped", but there's also the case that it changed around the same time (weekday+time) as the ESD changed 25/Feb-10/Mar -> 3/Mar-10/Mar which, given all the other unclear communication history from NI, makes me suspect that this change is an automated change.
Once again, repeat after me: the order is NOT shipped until you have a TNT tracking number.
Hey guys!
I just wanted to celebrate the 1 month anniversary of my notion ink adam with you all.
1 month ordering anniversary that is
PO3? Future, cancellations, iPad2 or any other alternative Tablet, consider this..
Seriousness to consider, if they haven't already shipped, or at least aren't already built in the factory, delays could be worse.
With recent events in Japan, maker of many IC chips used in most electronics, production has been affected.
If they don't already have everything to assemble current Adams, indefinite delays are to come.
Those waiting to order an Adam after PO2, may have a long wait if they don't already have them assembled or ready to assemble.
This delay will affect even iPad2 and other tablets/devices, prices may even sky rocket.
-CC
Bah, I'm really hoping they are on their way soon. However, I won't be surprised either way : /
See it's that we are not understanding how time is calculated..
When they said in the email 48 hours from the 14th, they meant divided into 8 hour work days.. So that is roughly 6 working days +/+
Perhaps next week..
-CC
EDIT: [10:28] <Tachyon1> clockcycle|awy: unless you ask again, in which case it will be "In 48 hrs" again.
clockcycle said:
Seriousness to consider, if they haven't already shipped, or at least aren't already built in the factory, delays could be worse.
With recent events in Japan, maker of many IC chips used in most electronics, production has been affected.
If they don't already have everything to assemble current Adams, indefinite delays are to come.
Those waiting to order an Adam after PO2, may have a long wait if they don't already have them assembled or ready to assemble.
This delay will affect even iPad2 and other tablets/devices, prices may even sky rocket.
-CC
Click to expand...
Click to collapse
The delay is more likely on Pixel Qi's part. And, divining from their website (www-dot-pixelqi-dot-com/), Pixel Qi's manufacturing facility is in Taipei. Thus, it is likely NOT affected (directly.) I really think that NI has all the parts, EXCEPT FOR the PQi screens.
Just my opinion, based on reviewing the spreadsheet OFFICIAL Mirrors:
1: tiny-dot-cc/NI-tracker-na
2: tiny-dot-cc/NI-tracker-nih
3: tiny-dot-cc/NI-Wordpress​
(I could be wrong, but I really doubt it.)
Payed on 11th December, still not arrived.
LCD version. Payed on 11th December, still not arrived!
Preordersupport wrote about customs clearance problems and keeps silence for more than 3 weeks.
Silence is broken
http://notionink.wordpress.com/2011/03/29/breaking-the-silence/

Galaxy S II in India - shipped!!

Hi guys,
The availability and pricing in India for S II was announced and put up simultaneously for pre-order in collaboration with Samsung India on letsbuy.com on the 25th of May with ETA as 9th June.
While I was late to the party by around 10hrs, I placed the order straightway without a moment's delay. The offer was a great bargain as well, compared to the prices around the world. This is what I got:
Samsung Galaxy S II (with NFC chip confirmed!!)
MHL Adapter
Car Charger
Official Flip Case
Molife Fit to use case (??)
Screen Protector
And all of the above for just $725 or Rs32,830 in Indian currency!!!
But what has me jumping up and down right now with joy is that I just received an email from the letsbuy.com guys stating that my order has been shipped, tracking info et all...!! Should be on the doorstep by Monday morning... the wait is just killing me now.
So how many guys on the same boat as me?
I got the same Email too. What's going on?
Congratulations!! That is a good deal if your price conversion is correct & in U.S. currency
According to Letsbuy.com, they stated its a mistake and it will start shipping on 2Nd week of June.
dhruvmalik said:
According to Letsbuy.com, they stated its a mistake and it will start shipping on 2Nd week of June.
Click to expand...
Click to collapse
Nopes, not a mistake. It's just that they now have more orders than the units they are going to receive.
The guys who were the first to pre-order had the Desktop Dock as a free gift along with the MHL adapter, Car Charger and Screen Protector. The response was obviously overwhelming and the pre-order page was put down and came up again after a few hrs. That is when I came to know about the pre-order and booked one for myself. The Dock had been removed though and replaced with a Molife Case.
The ETA was 9th June and now obviously the orders have been exhausted again and the ETA has been changed to a tentative 2nd week of June and the car charger has been replaced with a bluetooth headset.
So basically, not a mistake on their part. Gotta wait till Monday and see what comes in the parcel !!
I too have got an SMS and Email along with Tracking nos.
I hope they actually send the phone. Can't wait for Monday to come
Anyone was able to track their Docket No on Bluedart website?
Its probably too early to track. Maybe till tomorrow afternoon/evening it might get updated.
Anyways I wish they give the Dock instead of Molife case. I already bought this sexy looking official red case!
I think Monday is a sure shot date,my dealer has already confirmed regarding Monday availability,i will get it Monday itself
Tanmay® said:
Its probably too early to track. Maybe till tomorrow afternoon/evening it might get updated.
Anyways I wish they give the Dock instead of Molife case. I already bought this sexy looking official red case!
Click to expand...
Click to collapse
http://cgi.ebay.com/NEW-SAMSUNG-GAL...AU_MobilePhoneAccessories&hash=item3368113c2b
This one looks similar too.
android_master said:
I think Monday is a sure shot date,my dealer has already confirmed regarding Monday availability,i will get it Monday itself
Click to expand...
Click to collapse
any news for Delhi Dealers?
That means i will hv to keep tht much cash in my house... if in case the phone arrives today or tommorow
who ever is getting the beast on monday..please test te quality of the audio for the rest of us. am little worried about the negative talk on the audio quality in xda threads
lycan_codex said:
who ever is getting the beast on monday..please test te quality of the audio for the rest of us. am little worried about the negative talk on the audio quality in xda threads
Click to expand...
Click to collapse
We can set that right by some Kernel Tweaks
Voodoo
Don't worry.
Guys, I also received the same mail...
The tracking page on the Blue Dart site confirms the delivery date as monday ))
The ATM tomorrow it is, then
*yes, I can't stop grinning... I know... I know... )) *
Guys according to XDA Member @arjun90 what we are going to get are just Rs.1000 off vouchers that we can apply later while purchasing the phone.
Don't get your hopes up much
Absolutly right,just got a vocher of Rs 1000,will have to wait for another 10 to 15 days.very painful period.....................
dhiru1602 said:
We can set that right by some Kernel Tweaks
Voodoo
Don't worry.
Click to expand...
Click to collapse
Looks like you haven't been following all the latest action. There apparently is not much that can be done, the flaw is in the hardware and the design.
It's been confirmed that there won't be Voodoo for the GS2
http://twitter.com/#!/supercurio/status/73918166438383616
You can also see http://forum.xda-developers.com/showthread.php?t=1053978 for more info.
Tanmay® said:
I already bought this sexy looking official red case!
Click to expand...
Click to collapse
According to other threads on this forums, this is supposedly a fake and not a genuine item. The 'S' in the original has a different font... chances are they do come out of the same factory though and are of identical quality.
And yeah... it's just a voucher on the way with at least another two weeks wait. Major bummer!!
bnker said:
Absolutly right,just got a vocher of Rs 1000,will have to wait for another 10 to 15 days.very painful period.....................
Click to expand...
Click to collapse
You got the voucher????

Will 1+2 delay 1+1 shipping?

Hey,
Just ordered a 1+1 but I'm afraid that because of the new 1+2's being shipped out to people they will treat me as "secondary" and I'll have to wait weeks or so Can this happen? I've seen people get their 1+1 in just 3-4 days (Belgium) my order is now on pending shipment!
Thanks in advance for replying!
OnePlus might say no but logic suggests there's limits on production volumes. Now two devices (2 One variants and 3 Two variants) require manufacturing.
Maybe they upped facilities so there's no impact but it's a case of wait and see.
-- from my S6
kinghu said:
OnePlus might say no but logic suggests there's limits on production volumes. Now two devices (2 One variants and 3 Two variants) require manufacturing.
Maybe they upped facilities so there's no impact but it's a case of wait and see.
-- from my S6
Click to expand...
Click to collapse
If he's in Belgium, that means his One will get shipped from the warehouse in London, UK. Manufacturing priorities aren't really relevant here, both are in stock in the warehouse and I assume both will ship as soon as possible after the order has been made.
Waterdroid said:
If he's in Belgium, that means his One will get shipped from the warehouse in London, UK. Manufacturing priorities aren't really relevant here, both are in stock in the warehouse and I assume both will ship as soon as possible after the order has been made.
Click to expand...
Click to collapse
Status just changed to complete! And the device is already in Belgium! I'm not even home today as I did not expect it to come so fast, luckily dhl tries 2 more times

EE UK

Ordered mine just now from EE, bye bye Huawei.
Went with the 128GB as I barely use 50GB on my Huawei.
Unlimited 5G with the Galaxy Active 2 watch also on LTE.
£79+£14 pm.
No upfront cost, all in black.
Watch comes tomorrow, phone on the 13th apparently..
I didn't even want 12GB as it'll just use more battery for no reason, 8GB is the sweet spot, but I'm excited about getting the device. Hopefully the exynos can bring a smile to my face, it's been a while since I had a Sammy.
12GB won’t use more battery... all about future proofing.
My S20 Ultra 512GB arrives Monday
* * * Thread Cleaned * * *
Please remember to be respectful when posting.
Rude, disrespectful comments will be deleted.
If it continues, the accounts related to the comments will be reviewed for restriction or removal, so please let it stop here.
Thanks for everyone's cooperation.
Az Biker said:
* * * Thread Cleaned * * *
Please remember to be respectful when posting.
Rude, disrespectful comments will be deleted.
If it continues, the accounts related to the comments will be reviewed for restriction or removal, so please let it stop here.
Thanks for everyone's cooperation.
Click to expand...
Click to collapse
Lol I missed it all, what happened? Haha
The rage from some people in crazy.
bomp306 said:
12GB won’t use more battery... all about future proofing.
My S20 Ultra 512GB arrives Monday
Click to expand...
Click to collapse
Tbh 12GB over 8GB will use more exactly the same as 16GB will use more than 12. It's the nature of hardware.
Tbh 5000MAh sounds like if should be enough I think.
I think both will be superb.
dladz said:
Ordered mine just now from EE, bye bye Huawei.
Went with the 128GB as I barely use 50GB on my Huawei.
Unlimited 5G with the Galaxy Active 2 watch also on LTE.
£79+£14 pm.
No upfront cost, all in black.
Watch comes tomorrow, phone on the 13th apparently..
I didn't even want 12GB as it'll just use more battery for no reason, 8GB is the sweet spot, but I'm excited about getting the device. Hopefully the exynos can bring a smile to my face, it's been a while since I had a Sammy.
Click to expand...
Click to collapse
I ordered a couple of weeks ago and was told the 13th (also black 128gb). The order tracker now says 24-26th March
Scottland said:
I ordered a couple of weeks ago and was told the 13th (also black 128gb). The order tracker now says 24-26th March
Click to expand...
Click to collapse
That's crazy, I was told by EE today that it almost certainly will be the 13th which I believe is a Friday
I'm thinking they'll send it on the 16th and I'll have it on the 17th.
Who did you order from?
I've been in touch with their Twitter rep who (claims he) checked stock intake plans and identified there is an established queue. I am on it and will get mine 24th-26th as per my order page. People ordering today will get it on 31st March.
Essentially, your estimated delivery date is accurate. If it says 10th March, you got in early enough to be in the first batch, if not, you are in a later batch.
3Shirts said:
I've been in touch with their Twitter rep who (claims he) checked stock intake plans and identified there is an established queue. I am on it and will get mine 24th-26th as per my order page. People ordering today will get it on 31st March.
Essentially, your estimated delivery date is accurate. If it says 10th March, you got in early enough to be in the first batch, if not, you are in a later batch.
Click to expand...
Click to collapse
Yea that would make sense
3Shirts said:
I've been in touch with their Twitter rep who (claims he) checked stock intake plans and identified there is an established queue. I am on it and will get mine 24th-26th as per my order page. People ordering today will get it on 31st March.
Essentially, your estimated delivery date is accurate. If it says 10th March, you got in early enough to be in the first batch, if not, you are in a later batch.
Click to expand...
Click to collapse
Thanks for that, is a shame as I would have obviously preferred to have it in the first batch. Maybe I would have got in the first batch if they didn't have issues processing the payment which meant I had to call up after the weekend to sort it out
Scottland said:
Thanks for that, is a shame as I would have obviously preferred to have it in the first batch. Maybe I would have got in the first batch if they didn't have issues processing the payment which meant I had to call up after the weekend to sort it out
Click to expand...
Click to collapse
Tbh missing the first batch may have been a blessing in disguise, often the first ones released have the most bugs, whether it be hardware or software.
Silver linings
Yeah, plus it gives them time to patch these camera issues we're reading about. At last we can make a decision about returning based on the "fixed" firmware rather than risking running out the return period waiting for an update.
3Shirts said:
Yeah, plus it gives them time to patch these camera issues we're reading about. At last we can make a decision about returning based on the "fixed" firmware rather than risking running out the return period waiting for an update.
Click to expand...
Click to collapse
Yea absolutely, tbh I've took a chance on so many devices, most of them HTC but some oddballs like the Sony Z1, great phone, awful modding community, same with the note 4, Evo 3D, great camera; unable to patch over to Cyanogenmod, bought that bugger and it was listed as SIM free for £556 which was then the highest priced smartphone of the time, 3 months later it was listed as £155 (this was the beginning of the end for HTC, they never recovered, such a shame, HTC did so much right for Android as a platform)
Even the S3 I bought was a risk, but it paid off, stellar device.
I think if Samsung are going to focus on the Exynos device ( which If what I've heard is true. They won't!
Reason I say this is because this is apparently the last exynos, not even the South Koreans are using it, for the first time)
I hope that Samsung allow updates to the exynos device drivers similar to the SD via the play store.
For me so long as the exynos can run the windwaker on dolphin then I'll be happy as it'll be on pay with the 855 from the SD range.
As for the battery, I have a unique set of apps and a great habit and track record of making a device last a long time and show the best SOT times I've ever seen.
Oneplus 5 - 14 hours 47 minutes over 2 days on 1 charge
P20 pro - 17 hours 30 minutes over 2.5 days on 1 charge
So I think if I set the device up right, I believe I'm going to break 20 hours, also before you think I am reading books or something, the app list is shown on the OnePlus forum.
Its delayed on Vodafone for 2 weeks too after release on 13th [emoji20]
kmaximax said:
Its delayed on Vodafone for 2 weeks too after release on 13th [emoji20]
Click to expand...
Click to collapse
It's not delayed. The problem is there are no stock to fulfill the demand for the Ultra. No one has been pre ordering the 20 plus or 20 really.
Have to say if they don't fulfill their promise to me about the 13th I'll be cancelling both this and the watch.
dladz said:
Have to say if they don't fulfill their promise to me about the 13th I'll be cancelling both this and the watch.
Click to expand...
Click to collapse
mate when delivery was due if we ordered it on February 16th, have you got any news, i was told the delivery will be on 10 of march im with Virgin
alleshi said:
mate when delivery was due if we ordered it on February 16th, have you got any news, i was told the delivery will be on 10 of march im with Virgin
Click to expand...
Click to collapse
I'm not with virgin lad.. no idea, EE advised it would be the 13th. If it's not then I'm cancelling. Going to try the oppo V2 pro
Just got off the phone to EE as I got the active 2 watch with cellular WITH the phone and seeing as I have the watch and not the phone I was worried that id end up with a watch I couldn't use with my current phone, p20 pro.
The chap from EE clarified that I will definitely get the phone on launch, march 13th as I ordered on the 3rd..
So I'm quietly happy now, just hope they don't mess me about.
My advice if you're unsure, tell them that if there's a level of uncertainty that it won't be there on the day that's you've been promised then you'll cancel it if it doesn't show up.
With EE, they told me that my order status will update on the day before to say it's been allocated.
so noone got the phone yet so far, just as i said they are lying. I was told tomorrow but yet no email from Virgin

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