[Q] Is this an issue of a dead battery? - Nexus 7 Q&A, Help & Troubleshooting

While charging my Nexus 7 I noticed that the battery was actually draining rather than charging. This is happened in the past as well where I would plug it in overnight and find it at 42%. My Nexus also dropped from 100% to 77% in less than an hour with no use at all.
Recently while charging I went into the bootloader to shut down the Nexus. Now I plug it in and the screen is blank. I have tied a rubber band around the power button so it is constantly being pressed.
Is this a battery issue that can be solved by simply ordering a battery on eBay and changing it? The past behavior of the tablet makes me think it's either a software or battery issue.

i have the exact same thing... n7 is dead as a brick... have tried everything... i also measured the battery and it's on 0.93 v so there is still juice inside...
can't figure why it doesn't work... if u find something plz let me know too

mine done the same thing . But it done so after leaving it for a few weeks not charging. I charged for like 30 minutes . turned it on . It started updating apps. then all at once screen went off. and that was it..
I had square trade warranty as my tab was bought back when 32 gb 2012 version came out. So i sent it in and they fixed it . I have no idea what they done but it has the same serial numbers mac address and so on. So i suspect it was just revived somehow.
I sent email asking exactly what was done to fix it with no reply back.

Don't have a warranty... it the 1st Gen n7 so I called Google and it doesn't have warranty
Sent from my SAMSUNG-SGH-I727 using Tapatalk

I'm way past warranty. I've had it a couple of years now.
I bought a battery off of eBay. I'm going to remove the back cover and replace the battery and hopefully that will fix the issue.
Will update with the results or lack of results.

Related

Battery status stuck at 0%

Recently I purchased my first tablet, ofcourse the Nexus 7 32 GB and I am very happy with it.
As soon as I started it, I received the notice that an update was ready to be installed, which I did (4.2).
After that I got another notice to install 4.2.1.
So far so good, everything worked very well....also the normal charging with stock charger and cable.
Then after about 1.5 weeks I noticed that my battery level didn't went down from 100% to xx%, even after playing games for several hours.
I am absolutely sure this wasn't the case before, I did charge well and battery-level went down normally.
So because I couldn't tell if the battery was empty or not (because it kept being on 100%), the Nexus went down ofcourse.
Well, I plugged in the stock charger and cable and started to charge it.
Battery icon (when Nexus is off) nicely went from first quarter (25%) to full (100%) when I unplugged it.
It booted up nicely, but then I noticed that the battery-level showed 0% and kept stating 0%. Even again after playing games for several hours (GTA4 and RR2).
Normally it should decrease in battery-level ofcourse.
So now I'm stuck at battery-level 0%, but strange thing is that the Nexus works fine besides this small problem.
I can charge it, play with it for several hours, reboot, deplete the battery, etc....
Only thing is I can't see the actual battery-level which is very annoying, since I never know when the battery is empty and needs to be recharged.
I searched internet using Google and also here on XDA, but never found a solution.
What I already did was :
1. Reflash stock ROM, using the Nexus Root Toolkit.
2. Flash CM 10.1 with CWM Touch
3. Tried to hold down POWER + VOL UP + VOL DOWN for 30 seconds
4. Tried POWER + VOL UP
Nothing I did worked.
Did someone had this problem before and was able to solve it ?
speedme said:
Recently I purchased my first tablet, ofcourse the Nexus 7 32 GB and I am very happy with it.
As soon as I started it, I received the notice that an update was ready to be installed, which I did (4.2).
After that I got another notice to install 4.2.1.
So far so good, everything worked very well....also the normal charging with stock charger and cable.
Then after about 1.5 weeks I noticed that my battery level didn't went down from 100% to xx%, even after playing games for several hours.
I am absolutely sure this wasn't the case before, I did charge well and battery-level went down normally.
So because I couldn't tell if the battery was empty or not (because it kept being on 100%), the Nexus went down ofcourse.
Well, I plugged in the stock charger and cable and started to charge it.
Battery icon (when Nexus is off) nicely went from first quarter (25%) to full (100%) when I unplugged it.
It booted up nicely, but then I noticed that the battery-level showed 0% and kept stating 0%. Even again after playing games for several hours (GTA4 and RR2).
Normally it should decrease in battery-level ofcourse.
So now I'm stuck at battery-level 0%, but strange thing is that the Nexus works fine besides this small problem.
I can charge it, play with it for several hours, reboot, deplete the battery, etc....
Only thing is I can't see the actual battery-level which is very annoying, since I never know when the battery is empty and needs to be recharged.
I searched internet using Google and also here on XDA, but never found a solution.
What I already did was :
1. Reflash stock ROM, using the Nexus Root Toolkit.
2. Flash CM 10.1 with CWM Touch
3. Tried to hold down POWER + VOL UP + VOL DOWN for 30 seconds
4. Tried POWER + VOL UP
Nothing I did worked.
Did someone had this problem before and was able to solve it ?
Click to expand...
Click to collapse
Hi,
I had this issue too when i purchased my nexus 7.
For solve the probleme I've remove the back of the tablette then unplug and replug the battery.
Don't had any other issue. its realy a nice tablette you have make a good choice.
Sounds like a problem with the fuel gauge chip... Not sure if you can fix it.
Sent from my Nexus 7 using Tapatalk HD
Try fully charging with power off then deleting your battery stats file...
Sent from my Nexus 7 using Tapatalk HD
knuckles1978 said:
Try fully charging with power off then deleting your battery stats file...
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
That file only stores the data used to fill the battery graph... It has nothing to do with the actual calculation of battery percentage.
Sent from my Nexus 7 using Tapatalk HD
Oh well, was just an idea.. Thanks for enlightening though..
Sent from my Nexus 7 using Tapatalk HD
Check out this thread, there's people talking of a fix for PA for battery percentage stuck at 100%.. Maybe the same cause as your problem... Look from post #10047 onwards.. Makes me think its probably not a hardware issue at least.
http://forum.xda-developers.com/showthread.php?t=1800268
Sent from my Nexus 7 using Tapatalk HD
knuckles1978 said:
Check out this thread, there's people talking of a fix for PA for battery percentage stuck at 100%.. Maybe the same cause as your problem... Look from post #10047 onwards.. Makes me think its probably not a hardware issue at least.
http://forum.xda-developers.com/showthread.php?t=1800268
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
In PA, is definitely a software issue and seems to be caused by paprefs. The issue that is commonly reported with the N7 across all roms is typically caused by the battery connector not being properly seated. Asus QC consistently has fallen short on this connector.
Sent from my Nexus 7 using Tapatalk HD
I have fixed multiple loose battery connectors using clear scotch tape. The problem is that they didnt use any adhesive on the battery for a batch of n7`s. Makes it possible for the battery to slide back and forth at least 5mm. When it does it pulls the internal battery lead right off the mother board connector. Tape the connector tight. Then tape the battery to that side. Do NOT tape over the copper tape. I even made a small strip of foam to place along the far side of the battery to remove the room to slide.
Easy fix for an annoying problem.
Sent from my Nexus 7 using Tapatalk HD
I can surely try to open the back and check if the battery cable is seated correctly, but I'm wondering....
If it isn't seated correctly, wouldn't that mean that the battery isn't charged at all ?
In my case the battery is being charged and depleted normally, since I can use the N7 to play games etc.
Only the battery-level indicator keeps telling me the level is at 0% and it says "unknown".
It's just annoying as I don't know when it's fully charged or fully drained.
Now I let it charge for a complete night and work with the tablet untill it dies on me.
Just to let everyone know, who might face the same problem :
I pulled off the back cover and found out that indeed the connector, coming from the battery going to the mainboard, was not fixed in its socket.
It was not completely out of the socket, just not firmly pressed.
So I pressed it firmly and put back the cover.
After restart, the readings are back to normal.
Thanks everyone for pointing me in the right direction.
speedme said:
Just to let everyone know, who might face the same problem :
I pulled off the back cover and found out that indeed the connector, coming from the battery going to the mainboard, was not fixed in its socket.
It was not completely out of the socket, just not firmly pressed.
So I pressed it firmly and put back the cover.
After restart, the readings are back to normal.
Thanks everyone for pointing me in the right direction.
Click to expand...
Click to collapse
I have exactly the same problem!! Can you please help me. I tried what you said - removed back cover, pressed the connector hard, and switched on again. The problem is still there. Can you look at this picture - http://android.hdblog.it/wp-content/uploads/2012/07/Nexus-7-Teardown.jpg and tell me if the connector are the red and yellow wires on the left, on the side of the tablet closest to the camera? If so, how did you press it? Could you explain those steps once again please?? Much appreciated!
speedme said:
Just to let everyone know, who might face the same problem :
I pulled off the back cover and found out that indeed the connector, coming from the battery going to the mainboard, was not fixed in its socket.
It was not completely out of the socket, just not firmly pressed.
So I pressed it firmly and put back the cover.
After restart, the readings are back to normal.
Thanks everyone for pointing me in the right direction.
Click to expand...
Click to collapse
Make sure you put a piece of tape on the connector to secure both pieces together and also one on the battery to prevent it from shifting. The newer n7's had a battery that didn't fill the space for it...allowing it to shift and pull the connector free.
Sent from my ADR6425LVW using Tapatalk 2
I had exactly the same issue. Word 4 word.
I took the back off my n7 (take the SIM holder off 1st, makes getting the back off much easier) and noticed the battery connection was loose. Unplugged fully, replugged and got my battery % back! :thumbup:
Sent from my Nexus 7 using xda premium
speedme said:
I can surely try to open the back and check if the battery cable is seated correctly, but I'm wondering....
If it isn't seated correctly, wouldn't that mean that the battery isn't charged at all ?
In my case the battery is being charged and depleted normally, since I can use the N7 to play games etc.
Only the battery-level indicator keeps telling me the level is at 0% and it says "unknown".
It's just annoying as I don't know when it's fully charged or fully drained.
Now I let it charge for a complete night and work with the tablet untill it dies on me.
Click to expand...
Click to collapse
That's what I thought but as I had the same issue but when took the back off saw the battery connection was loose.
Sent from my Nexus 7 using xda premium
I can't seems to get the back cover off
Sent from my SPH-L710 using Tapatalk 2
First off, for everyone that has battery-related problems, please check my thread:
http://forum.xda-developers.com/showthread.php?t=2090826
It provides "fixes" to a number of battery-related issues.
Second, the cover is really easy to get off. Just use your fingernails. Start half-way down one of the long sides (I forget which, but try both - your fingernails will easily slide into the seam). Gently snap off the cover from your starting point. Slowly work your way around. If you go slowly/carefully, it'll come off rather easily and without breaking off any tabs. It snaps back on easily as well.
In my post, I recommend that you apply a small piece of electrical tape on the battery connector, as they have shown over time to come loose for a number of N7 owners.
In all but the occasional rare case, N7's with battery-related issues are easily "fixed" and do not need to be returned for replacement. Just read my thread. It'll save you a lot of time and frustration. It'll also might save you from a needless return!
Good luck and report back.
-bk
Strange. my tablet is doing the weird battery bug. Battery stuck @ 100% for quite some time, even after a whole day of idle and @ home usage after work.
Realized it wasn't dropping.
This morning, I opened up the back and checked out the battery. It was glued down so not shifting around, but I noticed there were fingerprints on the copper material. Odd thing is I bought this tablet new. Box was sealed and everything.
So far I unplugged the battery and plugged back in. Haven't turned the device back on just yet. Might wait a couple hours and see.
Aria807 said:
Strange. my tablet is doing the weird battery bug. Battery stuck @ 100% for quite some time, even after a whole day of idle and @ home usage after work.
Realized it wasn't dropping.
This morning, I opened up the back and checked out the battery. It was glued down so not shifting around, but I noticed there were fingerprints on the copper material. Odd thing is I bought this tablet new. Box was sealed and everything.
So far I unplugged the battery and plugged back in. Haven't turned the device back on just yet. Might wait a couple hours and see.
Click to expand...
Click to collapse
Well-known issue. Simple fix.
Just read my thread referenced above yours.
Good luck!
billykxda said:
Well-known issue. Simple fix.
Just read my thread referenced above yours.
Good luck!
Click to expand...
Click to collapse
Yup I stumbled upon your thread after a bit of searching. The tablet was actually rather new, just purchased a week ago. Was charging and draining fine for few days of ownership, and all of a sudden it started acting up. I realized it was too good to be true seeing 100% battery % after a whole day + gaming on it @ home.

Battery/Charging Issues (Nexus 4)

I am having problems with my Nexus 4.
History, replaced screen after phone was knocked out of my hand, probably damaged battery while trying to remove it, but everything worked once it was back together.
Screen broke again, and while working on that, I noticed the battery had swollen so ordered a replacement of eBay.
All back together now, but.
1 Phone does not state "charging" when connected to AC or USB charging, although the battery icon has the lightning bolt in it and the %charge does not drop while messing with the phone.
2 Phone does charge using wireless, but slowly, and status swaps back and forth between charging and not charging and the % will move from e.g. 40% to 35% as it says charging or not charging.
3 USB works for connection to PC.
I charged the new battery overnight, wirelessly. It got to about 90%, so slow charging, but seems to work. Phone is usable, everything seems to work. I connected it to PC and was able to use Nexus Root Toolkit to backup, the reset the phone, no change in charging behavior.
Booting into safe mode made no difference either. So it seems it is not software/firmware/apps that are causing the problem?
I guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Any and all help appreciated. Thanks in advance, guys.
Opening and rechecking connections and coating with contact cleaner has made no difference.
Phone typically needs Volume Down and Power button pressed to get it to start, then Power Button to select start option, then seems to run okay.
Battery still not reaching 100% charged, generally 70-80% after a full night off, using wireless (my Nexus 5 charges happily on same charger).
Ordered a cheap battery from China, not really expecting that to be the problem, but no other clues or suggestions for now.
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Phone not switching on and Battery issues
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Any help and urgent help appreciated!
Zany!
Cooldood2012 said:
II guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Click to expand...
Click to collapse
It's possible some hardware was damaged when you took apart and put back together your phone. The USB board is a possibility, as is the back cover itself. These parts are pretty inexpensive, if you want to try buying a replacement, but that's just a shot in the dark.
uncle_buckman said:
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Click to expand...
Click to collapse
Buy a new battery. Li-ion batteries are only good for a few hundred cycles or so (~500 cycles is the expected lifetime), and the N4 isn't exactly the best in battery life, so you can reach the point where your battery turns to crap within a year or so (or less).
Go to ifixit.com and look at the teardown. All you need to replace the battery is a T5 TORX driver (for the screws at the bottom), something thin and plastic (like a guitar pick or a plastic knife - they do make professional tools for this) to pry the back cover off, a tiny phillips screwdriver (like for eyeglasses) for the battery screws, and something to pry the old battery off of the adhesive holding it in. Double sided cellophane tape works fine for keeping the new battery in. When prying the cover off, go slowly. A little at a time, don't rush or force things. Or you might flex too much and crack the back glass. Don't forget to take out the SIM tray first.
zanyguy said:
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Click to expand...
Click to collapse
Time for a new battery. See above.
My battery have started to swollen up a bit but not alot (around 1mm or less, but it is noticeable when not in a case, it can wiggle a bit from side to side but not alot at all).
I have already ordered a new battery if it is expanding more, but yet battery life is pretty good in standby but not getting more then 3hours of SOT. but since im mostly using the N4 for email's and texting its not a problem for me to get through a full day.
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
apocolypsecow said:
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
Click to expand...
Click to collapse
That could be software/ROM related. It sounds like somethings keeping your phone going full blast instead of letting it idle.
Yup, trying going back to full stock (should always be first step if possible), and then you can go from there. If it doesn't happen, than it was a software issue, and if it still does than it is definitely a hardware issue. Best of luck.
Sent from my Nexus 4 using XDA Free mobile app
---------- Post added at 04:29 AM ---------- Previous post was at 04:27 AM ----------
With a swollen battery I strongly recommend you stop actively using the device. Swollen batteries can explode and that would not be good at all. I advise you to please not use the device anymore.
EDIT: Spelling
Sent from my Nexus 4 using XDA Free mobile app
Third battery (original, suspect replacement, now China sourced replacement) has been working well, phone back together and preforming as new for the last few months

Think my phone is dead. Won't boot. any ideas?

I've been having a few issues with my Nexus 4 on 5.1.1.
Twice in the past month I've had random Force closures of all aps. Facebook was the worst. But then it goes on to all other apps including the launcher.
First time that happened I did a factory reset and things went well. Yesterday it happened again while it was on another charger and I can get my phone to boot.
The screen backlight looks like is on when it's plugged into the charger and will go out if I hold the power button down for 5 to 10 seconds.
If I hold the power button down for 10 seconds when the charger is connected the LED flashes red till I take my finger of the Power button.
I've let it charge overnight (12 hours) and I've tried holding both volume buttons with the power button.
As well as Volume up and Volume down separately with the power button.
Is the phone dead? anyone got any ideas on how to bring it back to life
I've got a screwdriver set on order as I don't have fine enough star screwdriver to remove the internal battery connection. Which is my next step..
I think you are right to try replacing your old battery. Be careful while scraping it out where it is glued in not to tear it up too bad because it can 'splode. Might want to use a plastic card for that. I used a metal shim, an iOpener, and am much better now...
Sent from my Nexus 6 using Tapatalk
I'm going to try just unplugging the battery from the board first before I attempt to replace it.
Think it's time for an upgrade anyway.
Got my eye on the "OnePlus-X" as my next phone.
Removed the battery and stuck my multimeter into it.
It's got V output of 3.61 volts but amps drop off a cliff to zero as soon as I touch the contacts.
New battery arriving tomorrow.
i have the same problem with my nexus 4 dude. it boots when it is connected to the charger. basically it works like a desktop. I went into recovery mode and did a fectory data reset and wiped all the cache. Pliz help me proceeed. I kind have a hunch that its a software thing. did yours start working ater change of battery? Thanks ..
Suraj Sanjay said:
i have the same problem with my nexus 4 dude. it boots when it is connected to the charger. basically it works like a desktop. I went into recovery mode and did a fectory data reset and wiped all the cache. Pliz help me proceeed. I kind have a hunch that its a software thing. did yours start working ater change of battery? Thanks ..
Click to expand...
Click to collapse
Can you go to recovery without charger plugged in?
karsondang said:
Can you go to recovery without charger plugged in?
Click to expand...
Click to collapse
yes dude. i can go to recovery without it even being plugged in. I m pretty frustrated. I plan on giving it to the repair centre but he will charge me a bit high. Doesnt matter will let you guys know if I do find a solution.
Well my "new" battery arrived yesterday.
And it's getting sent back today!!
Got it through Amazon and when the battery arrived it looked ok but would not charge. I took it out to check the contacts and the ribbon came away form the battery! Looks like it was not soldered to the battery properly (if it ever was!) Just glad it didn't cause a short and kill the phone or myself.
Getting one from a different supplier tomorrow. Hopefully this one will work!
s0litaire said:
Well my "new" battery arrived yesterday.
And it's getting sent back today!!
Got it through Amazon and when the battery arrived it looked ok but would not charge. I took it out to check the contacts and the ribbon came away form the battery! Looks like it was not soldered to the battery properly (if it ever was!) Just glad it didn't cause a short and kill the phone or myself.
Getting one from a different supplier tomorrow. Hopefully this one will work!
Click to expand...
Click to collapse
Please let me know! I've ordered a third battery just now. The first one was an aftermarket one, the second one was apparently a knock-off, this one was smaller than the original one.
The third one is hopefully a genuine LG one since the reseller is listed on LG their site.
Dam!!
Replacement battery arrived today. Looks good.
Installed it and the same thing is happening!
Screen backlight goes on. does not seem to be charging!
Now thinking the motherboard is buggered!
But I'll keep the phone on charge overnight just in case...
Damn that sucks to hear man. Hope it works tomorrow!
Now just searching freebe sites and eBay for any damaged cracked nexus4's I could scavenge from
Suraj Sanjay said:
yes dude. i can go to recovery without it even being plugged in. I m pretty frustrated. I plan on giving it to the repair centre but he will charge me a bit high. Doesnt matter will let you guys know if I do find a solution.
Click to expand...
Click to collapse
After battery replacement, my Nexus 4 is come back
karsondang said:
After battery replacement, my Nexus 4 is come back
Click to expand...
Click to collapse
Good on you!
No point in replacing a great phone if you can help it

Pixel 2 XL brick in the box!

Ordered a second P2XL since they were $200 off. It was suppose to arrive Thursday but got delayed till today. Opened it up and attempted to turn it on, NOTHING. Put it on charge using my other OE charger, 10m later, NOTHING, 1hr later still NOTHING. I cant get it into bootloader. No LED or charging screen, basically no signs of life at ll. It does nothing when plugged into the PC either.
Anyone have any other ideas to revive this unit before I have to advance RMA another one? It won't ship out until Monday anyway, so I'd like to try my best.
I had a similar problem with a Nexus 7. I put my charger on a power strip that had an on/off rocker and toggled it a bunch of times until I jumped the battery back to life. It might be worth a try. I got the same deal this week and mine arrived at half charge. No issues for me. Sorry for your bad luck.
Sent from my Pixel 2 XL using Tapatalk
I did attach it to mu other P2XL and it does recognize that it's plugged into another device and I can choose supply power to device. I don't think it is though because battery is not dropping on the donor device. Sucks because I NEED the device now.
If your battery is totally flat it can be really hard to jump start it, which is why my Nexus wouldn't even take a charge after being totally run flat and shelved. Sending pulses of voltage in repeated bursts charged the battery enough to restore it's ability to charge. This may not be the case for you but it helped me. I found this method on xda.
Sent from my Pixel 2 XL using Tapatalk

Device temperature too low, can't charge oneplus 5

I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
Click to expand...
Click to collapse
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Click to expand...
Click to collapse
yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
Click to expand...
Click to collapse
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Click to expand...
Click to collapse
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
Click to expand...
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steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
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Thanks dear for the suggestion. Building up the courage to order a replacement. ??
daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
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Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.
Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
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Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.
I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.
The same thing with me, I trying now to fix this, but... I can,t
Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
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[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
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Good luck. I hope your issue gets fixed soon
Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.
[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.
Here's the pic of what was replaced on the motherboard
Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.

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