LG G2 - Absolutely bricked - nearly lost all faith in it ever being fixed. - G2 Q&A, Help & Troubleshooting

Hi guys,
Basically, I'm officially new to XDA although I have utilised the site previously for helping others.
My rooted, LG G2 is now bricked, by attempting to upgrade to Kit Kat because of an issue with the microphone, which had stopped working about 2 months back.
The only screen it will show is in the attachment.
Essentially, I tried to upgrade the phone whilst it was rooted, by using the LGmobileAX methods posted all over the forums however each time I attempted, the application crashed, on any OS/PC that I attempted with. After days of trying, I gave up and though I'll remove the root, make it legit and try the LG PC Suite method. (Note, part of my un-rooting process, USB debugging mode etc was disabled).
After running a "detect upgrade errors" (not sure if that's the correct terminology) in LG PC Suite, I'm unsure if the USB was disconnected in the process, or the operation failed nevertheless when I'd unplugged the USB, tried to power cycle, the only response I now get is the above screen.
The phone has just been in a local "phone repair shop" for the past week, apparently all their "software guys" cannot fix it.
I'm desperate now, this iPhone 4s donor is upsetting me.
If anyone has any ideas, or even will take the phone off me for a repair fee, I'm quite happy to do that.
Thanks in advance,
Chris

Try my solution
http://forum.xda-developers.com/showthread.php?t=2687768

MK45A said:
Try my solution
http://forum.xda-developers.com/showthread.php?t=2687768
Click to expand...
Click to collapse
Thanks mate, definitely worth a shot.

cphilpott84 said:
Thanks mate, definitely worth a shot.
Click to expand...
Click to collapse
Or use this one

bender_007 said:
Or use this
Again, cheers, I'll give it a bash.
Still haven't actually retrieved my phone from the shop although I must admit, this is very similar to what I've already tried however I'll definitely give it a try.
Click to expand...
Click to collapse

bender_007 said:
Or use this one[/URL]
Click to expand...
Click to collapse
Hello mate, only just got my phone back and attempted again your resolution.
Can't seem to find the .tot file, on the linked sites from the above threads.
Are you aware of another download location?
Thanks,

have you tried reflashing using the normal back to stock method ?
Also have you tried a full factory reset ? the way to do it has changed, power off phone fully, press and hold the volume down and power button, when you see the lg logo release and press and hold Volume up and volume down, hope this helps

BackDaws said:
have you tried reflashing using the normal back to stock method ?
Also have you tried a full factory reset ? the way to do it has changed, power off phone fully, press and hold the volume down and power button, when you see the lg logo release and press and hold Volume up and volume down, hope this helps
Click to expand...
Click to collapse
DID IT! Woooooop.
After 4 weeks in a phone shop, being passed around 4 different software developers, I've fixed it.
Failed a few times originally however using the LG Mobile Support Tool and the Upgrade Recovery option, worked. Recovered back to how my phone was before being bricked, also then upgraded to KitKat as part of the process.
So happy, it's unreal.

Brilliant mate I bet you're buzzin
Sent from my LG-D802 using Tapatalk

BackDaws said:
Brilliant mate I bet you're buzzin
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
So much mate, feel like returning the shop I dropped it with, asking them if they ever need me to help out, they know where I am! lols.

Lmfao hahaha
Sent from my LG-D802 using Tapatalk

cphilpott84 said:
DID IT! Woooooop.
After 4 weeks in a phone shop, being passed around 4 different software developers, I've fixed it.
Failed a few times originally however using the LG Mobile Support Tool and the Upgrade Recovery option, worked. Recovered back to how my phone was before being bricked, also then upgraded to KitKat as part of the process.
So happy, it's unreal.
Click to expand...
Click to collapse
Awesome man. The LG Support tool is what they use in the factory to image and recover warranties.

Related

[Q] Pattern Locked out (SOLVED)

Hey all, I am new to the forum and the android OS, but have some knowledge of unlocking etc (I unlocked my iPhone)... I don't want to unlock my phone but all I want to do it wipe it and start fresh with a stock OS etc. I want to be able to send it in for warranty if needed, so my question is, can I somehow get past this pattern lockout myself? Or do I need to send the phone in and get a new one. As it stands, my replacement phone won't be here till NEXT weds (9.8.10) and that is just toooo long. Any noob help is appreciated!
FYI: I did some research already and d/l'd the Android SDK and JavaSE etc. But dont know where to go from there.
Thanks again!
with the phone off try press and hold volume up and down together then press power button and hold till you get Vibrant screen then use up and down arrows to highlight and power to select factory data reset.
schnem said:
with the phone off try press and hold volume up and down together then press power button and hold till you get Vibrant screen then use up and down arrows to highlight and power to select factory data reset.
Click to expand...
Click to collapse
Yessir did all that with the TMO techs and it seemed to make the problem worse as now my gmail info is all gone. Ty for the quick reply though!!!!
Everything u need is right here:
http://forum.xda-developers.com/showthread.php?t=734475
It will return your phone to stock and keep it unrooted.
Aspeds2989 said:
Everything u need is right here:
URL Removed
It will return your phone to stock and keep it unrooted.
Click to expand...
Click to collapse
Roger that and thank you! My only question, does it matter that my phone is brand spankin new? I mean that post was months ago, is the ROM and all that the same? I litterally got mine yesterday lol... Thanks again!
Apexsilverevo said:
Roger that and thank you! My only question, does it matter that my phone is brand spankin new? I mean that post was months ago, is the ROM and all that the same? I litterally got mine yesterday lol... Thanks again!
Click to expand...
Click to collapse
Yeah its the same, there hasn't been a update for it yet. Definitely a update this month.
zephiK said:
Yeah its the same, there hasn't been a update for it yet. Definitely a update this month.
Click to expand...
Click to collapse
Freakin Awesome man... thanks a ton everyone for the help... I'll let ya know how the reflash turns out!
Update: Odin doesn't seem to want to see the phone... pretty sure I dont have the USB drivers... Where can I find that?
DBL Edit: Found it and its doing its business as we speak! Thanks again!
YES! IT IS FIXED!!!!!!! TY for all the help!

worse then soft brick, HELP!

ok so basically i installed a custom rom, great.. not really.
it wouldn't connect to a network, my usb failed and countless other things were missing.
fine and dandy, rom manager asked me to do a backup of my original rom so i'll just load that... file unloadable.
great.
Miraculously i managed to get a new rom on my sd card and installed it.
got stuck at bootscreen then loaded in to a black screen that only showed the notification bar.
by now i've gotten pretty flustered and figure a battery pull should re set everything and let it load up fine (after all i'm a previous bb user lol)
but no
no, now my phone won't even power on.. even when i plug it into the wall to charge the screen stays black.
holding any button combination doesn't work..
its literally a brick.
is there any way to fix this?
so far all i've found are fixes for "soft bricks"
sounds like i'm a little past that stage...
Ok, take out the battery, sim, and sd card from your phone. Now with the battery out, plug the phone into the usb and connect to pc. Now, while holding down the volume up/down at the same time, but NOT the power button, put in the battery. And there you should have download mode, odin away.
Good luck.
kylecore said:
so far all i've found are fixes for "soft bricks"
sounds like i'm a little past that stage...
Click to expand...
Click to collapse
I'll give you $100 for it, PM me
Telanis said:
I'll give you $100 for it, PM me
Click to expand...
Click to collapse
well i had just bought it that day so it was covered under warranty.
i took it back and told them the upgrade to 2.2 did it.
they gave me a new one no questions,
it also helps that i work for them and am their tech guy so they would have given me the phone to try to fix had it been a customer lol.
kylecore said:
well i had just bought it that day so it was covered under warranty.
i took it back and told them the upgrade to 2.2 did it.
they gave me a new one no questions,
it also helps that i work for them and am their tech guy so they would have given me the phone to try to fix had it been a customer lol.
Click to expand...
Click to collapse
Please stop scamming...
Its "worse than", not "worse then"
grennis said:
Its "worse than", not "worse then"
Click to expand...
Click to collapse
This too...

how not to update a rom

i was updating my vibrant phone in kies and i thought the file was still being downloaded when i received a call.
i took the call and got off as soon as possible.
when the installation finished it started to reboot but never made it and i have not been able to get any kind of start-up screen at all.
i am totally bricked.
before the update i was able to get into download mode but no more.
no two button or three button combos work.
i am leaving the battery out all night and will try again tomorrow but i am not hopeful.
moral of the story is take out the damn sim card when updating so as not to screw up the download.
sigh.
anyone have any ideas what to do with the boat anchor besides trying to talk t-mobile into taking it back.
Same thing happened to me a while back.
the only way of resurrecting your phone if its COMPLETELY bricked is to use a JIG box... Google it... Otherwise its basically paperweight and if you have insurance call it in lost or stolen.
You corrupted the bootloader.
all the jig boxes say they get the phone into download mode.
however one of the ebay vendors says:
If your phone screen is always black, turn it on and if it stays completely black, then sorry, but NO USB jig will help you.
so i don't understand how the jig will help me since i cannot get any response from the phone at all.
how is the jig wired.
do you know.
thanks.
irv
You should have put it into airplane mode :/.
buru898 said:
You should have put it into airplane mode :/.
Click to expand...
Click to collapse
should have not used that POS called Kies
He shouldn't have answered the phone.
Sent from my SGH-T959 using XDA App
You can try the jig it may work for you connextion2005 sells for 8 bucks. You can try to push the bootloader through adb, don;t know you exact situation. If those don't work then you could return it and clam under warranty that the it got jacked up when updating on Kies, and get a new phone. (refurbished one probably)
Good luck
This happened to me a while ago and i could not get into recovery or download mode at all. I did the search on the forums, and there was a way to get it back into download mode. Just search it and it might work for you. i'm sorry i don't remember the method itself but good luck.
EDIT: this is not it, but try the "no-boot method"
http://forum.xda-developers.com/showthread.php?t=848737&highlight=download+mode
irv6744 said:
i was updating my vibrant phone in kies and i thought the file was still being downloaded when i received a call.
i took the call and got off as soon as possible.
when the installation finished it started to reboot but never made it and i have not been able to get any kind of start-up screen at all.
i am totally bricked.
before the update i was able to get into download mode but no more.
no two button or three button combos work.
i am leaving the battery out all night and will try again tomorrow but i am not hopeful.
moral of the story is take out the damn sim card when updating so as not to screw up the download.
sigh.
anyone have any ideas what to do with the boat anchor besides trying to talk t-mobile into taking it back.
Click to expand...
Click to collapse
jamesd86 said:
should have not used that POS called Kies
Click to expand...
Click to collapse
I've never used kies just like I never used activesync .
the no boot method didn't work for me.
i will probably try the jig method one of these days but i don't have much hope for that either.
airplane mode is a good idea when updating..
should be mentioned more often.
what do people use instead of kies for updating and backups.
thanks
i made my own jig with a 301k resistor and a usb connector and there was no joy.
i think i am dead in the water.
i am thinking of getting a phone with a broken screen and swapping out the screens.
is that a tough job?

Hard bricked and possible hardware issue. I need advice please.

I recently received a used epic 4g when a friend replaced his phone, all was good but then yesterday the phone froze. I took the battery out and powered it back on it then took a long time to boot (2 minutes+) and once it finally did boot it was unusable and very unresponsive. I looked online and got into restore mode and then encountered a problem, my buttons at the bottom don't work therefore I could not hit the home button to select an option.
So I then used Odin to restore it (Used stock stuff). After I restored it it was working fine again. Then today i dropped it 2 feet off my bed and it went back to booting slow and then being unresponsive once booted. I then tried to restore it with Odin again but I made a mistake and didn't put the PDA file in and now my phone seems to be hard bricked (noob move I know).
I am considering sending it in for JTAG but I have some questions. Do you guys think the SLOW booting and unresponsive once booted issues were hardware issues? Will it just do that again eventually after I pay for it to be JTAG fixed? Also do you think they would be able to fix the buttons at the bottom? I would appreciate any advice.
Also please don't kick me when I am down, I know not double checking my Odin stuff was a dumb move, that's not what this thread is about.
So to just be sure, you can't power it on at all? The slow booting seems like a ROM problem. If you can get into Download mode you can fix it. If not, then you are definitely bricked and need to take it in.
If you could though, just reodin the proper files WITHOUT rushing.
I've dropped my phone everyday (I've even found out gorilla glass is ass since it cracked) but its always booted unless I did some dumb **** to it.
Sent from my SPH-D700 using xda premium
A_Flying_Fox said:
So to just be sure, you can't power it on at all? The slow booting seems like a ROM problem. If you can get into Download mode you can fix it. If not, then you are definitely bricked and need to take it in.
If you could though, just reodin the proper files WITHOUT rushing.
I've dropped my phone everyday (I've even found out gorilla glass is ass since it cracked) but its always booted unless I did some dumb **** to it.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Thanks for the reply
Correct I can't get it to power on at all. A second opinion on whether or not there was a hardware issue would nice, it just seems odd to me that the exact same thing would happen again a day later. When I bricked it I accidentally only used a pit file. When I did it right the first time I followed a guide and had a pit file and a PDA file, I assume one of those is(or includes) the ROM but I don't really know a lot about this stuff. I am considering just selling this one on ebay as-is if you guys think its a hardware issue and getting a new phone but if not I'll send it to be fixed.
JoeCow said:
Thanks for the reply
Correct I can't get it to power on at all. A second opinion on whether or not there was a hardware issue would nice, it just seems odd to me that the exact same thing would happen again a day later. When I bricked it I only had a pit file. When I did it right the first time I followed a guide and had a pit file and a PDA file, I assume one of those is(or includes) the ROM but I don't really know a lot about this stuff. I am considering just selling this one on ebay as-is if you guys think its a hardware issue and getting a new phone but if not I'll send it to be fixed.
Click to expand...
Click to collapse
try removing the battery. then try to get into download mode with it plugged into the computer only no battery also remove sd card.
tazfanatic said:
try removing the battery. then try to get into download mode with it plugged into the computer only no battery also remove sd card.
Click to expand...
Click to collapse
Thanks!! that did it. I had actually already tried that but tried it again when you suggested it I couldn't get it initially but kept trying and eventually tried unplugging it and plugging it back in while holding one and power the whole time and that got it. So was the slow boot thing happening twice just unlucky or is there something else I need to root or whatever?
JoeCow said:
Thanks!! that did it. I had actually already tried that but tried it again when you suggested it I couldn't get it initially but kept trying and eventually tried unplugging it and plugging it back in while holding one and power the whole time and that got it. So was the slow boot thing happening twice just unlucky or is there something else I need to root or whatever?
Click to expand...
Click to collapse
My guess is the slow booting was data corruption. A clean install should fix that. After Odining in the stock EL30 run it like that for a few days to see how it is working before looking into rooting it and a custom ROM.
Sent from my SPH-D700 using xda premium
kennyglass123 said:
My guess is the slow booting was data corruption. A clean install should fix that. After Odining in the stock EL30 run it like that for a few days to see how it is working before looking into rooting it and a custom ROM.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
what kenny said
Thanks guys, saved me $50s should i have sent it in. I appreciate it. I watched a few of the videos on rooting it and I saw the recovery program used to root things lets you use the camera button as apposed to the home button for selecting things. Think I should switch to that since my bottom buttons are broken? It looked like I probably wouldn't be able to navigate back in menus after selecting something but that would be better then not being able to select anything.
JoeCow said:
Thanks guys, saved me $50s should i have sent it in. I appreciate it. I watched a few of the videos on rooting it and I saw the recovery program used to root things lets you use the camera button as apposed to the home button for selecting things. Think I should switch to that since my bottom buttons are broken? It looked like I probably wouldn't be able to navigate back in menus after selecting something but that would be better then not being able to select anything.
Click to expand...
Click to collapse
If they are still broken after a fresh Odin then yes the newer CWM will work fine for you. There are widgets somewhere (don't remember) to add those buttions to your screen once you get it working right.
If the buttons really are toasted there are two fairly good onscreen button apps available. One is called Zmooth and the other is called Button Savior.

LG G2-D800 turning on and off by itself.

Hello All,
I have an LG G2-D800 (ATT model). It is just turning off and on by itself. I have been using the phone from almost 1year and it worked very well.
This issue has started happening couple of days back, and switches off all of a sudden when in middle of something.
I have tried factory reset and also encrpted the phone for BYOD purposes at work.
I havent installed anything new recently and was working well all long except this problem. it has become almost unusable now.
ANy suggestions on how to fix it? I am on lollipop
akusbharat said:
Hello All,
I have an LG G2-D800 (ATT model). It is just turning off and on by itself. I have been using the phone from almost 1year and it worked very well.
This issue has started happening couple of days back, and switches off all of a sudden when in middle of something.
I have tried factory reset and also encrpted the phone for BYOD purposes at work.
I havent installed anything new recently and was working well all long except this problem. it has become almost unusable now.
ANy suggestions on how to fix it? I am on lollipop
Click to expand...
Click to collapse
Without a logcat or crash message there is not way to find the cause.
I am not sure how to get it, can you let me know how to do get it
There are plenty of tut around the site. Follow the rules and you will find it.
zelendel said:
There are plenty of tut around the site. Follow the rules and you will find it.
Click to expand...
Click to collapse
I tried crash log app from google store, and it never sent me an email which I opted for with the crash log file
akusbharat said:
I tried crash log app from google store, and it never sent me an email which I opted for with the crash log file
Click to expand...
Click to collapse
Update to this now. My phone is not responding at all when I press power, volume up and down buttons.
Also when I connect to windows PC, it says USB device not recognised. I have all the drivers installed. Cant get into recovery or download mode at all.
When I check for devices using fastboot or adb, it doesnt show the device connected. my phone might have been bricked, but do not know how that happened.
Searched so many forums and threads here, but nothing helped in my case.
Can someone please let me know what to do now.
Uhm dead motherboard? You didn't flash anything recently so it's not a brick probably. Take that thing to the service if it's not reacting on pressing physical buttons. I wouldn't have high hopes for it tho.
Edit
Your phone doesn't turn on at all, right?
MilanStojkovic said:
Uhm dead motherboard? You didn't flash anything recently so it's not a brick probably. Take that thing to the service if it's not reacting on pressing physical buttons. I wouldn't have high hopes for it tho.
Edit
Your phone doesn't turn on at all, right?
Click to expand...
Click to collapse
Yes, doesnt turn on at all now..... it turned on when I tried over the weekend, battery was almost zero , so it came on ( I think so)
When connected to a PC, it is showing up as "QHSUSB_BULK"
From my reading online, it means hard brick..... I cant get into recovery,download modes or anything at all now..... definitely not motherboard
Can someone tell me how to fix this phone.
"fastboot devices" doesnt return any device
ADB or fastboot doesnt detect the phone at all.... just "waiting for device....." message
Any help here please?
Can you get on team viewer?
Sent from my LG-D800 using XDA Free mobile app
After going through your post, i'm 70% sure it's a hardware problem. Take your device to nearest service center and them know your issue.

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