[Q] Not receiving notifications of Hangouts messages. - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hey folks, this issue has been present on my Droid 4 as well as my note 3 for a few months, regardless of what rom I am on. The problem is that my Fiance works in a medical radiation cancer treatment center, and there is absolutely no cell reception for her. Because of this, we use hangouts through the day.
If my phone has been untouched for, lets just say 1 hour, and she sends me a message, I get a notification. However, if I reply to her, and a few mins later she messages me back, I get no notifications. No sound, no notification bar pop up, nothing.
This is super frustrating, but it acts almost like a feature that has been implemented on purpose. I want it to pester me, and I want to know the moment I have a message. Otherwise, I am constantly unlocking my phone and checking out the hangouts screen.
Running Jasmine now, but this was a problem with stock as well.

The_Joe said:
Hey folks, this issue has been present on my Droid 4 as well as my note 3 for a few months, regardless of what rom I am on. The problem is that my Fiance works in a medical radiation cancer treatment center, and there is absolutely no cell reception for her. Because of this, we use hangouts through the day.
If my phone has been untouched for, lets just say 1 hour, and she sends me a message, I get a notification. However, if I reply to her, and a few mins later she messages me back, I get no notifications. No sound, no notification bar pop up, nothing.
This is super frustrating, but it acts almost like a feature that has been implemented on purpose. I want it to pester me, and I want to know the moment I have a message. Otherwise, I am constantly unlocking my phone and checking out the hangouts screen.
Running Jasmine now, but this was a problem with stock as well.
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I have this SAME EXACT problem. Couldnt figure it out. Me and my wife are using whatsapp for the time being.

Related

Am I the only one with SMS issues? v.ArriveOutOfOrder

The following happens no matter which ROM I use. Stock, fresh, modaco. I'm currently on fresh .6 (includes RM). Before that I had the stock ROM with MR update.
My PRL is up to date.
Happens with Handcent, Chomp and stock Messages app.
Problem:
When have a text conversation via SMS the arriving text are received out of order, some come on time, other come minutes later making the conversion impossible to follow. When they finally do arrive they are correctly sorted.
So let's say that I have a conversation that should look like: (just an example)
Me: Hi
Them: Hey whats up?
Me: Going to the game.
Them: Yeah I'll be there in 10 minutes
Me: Can you send me directions?
Them: Just did.
Me: thanks
But it will read like:
Me: Hi
Me: Going to the game.
Them: Yeah I'll be there in 10 minutes
Me: Can you send me directions?
Them: Hey what's up?
Them: Just did.
Hard to explain but then the sms get sorted correctly after a second and if they said something in a long convo that I'd have to scroll up for I'd never see it.
It's weird I know I'm getting thoem sometimes because my phone will go nuts with ringers, tell me I have 4 new messages but I only see two. 30 seconds later they appear in the conversation. Usually I get the latest ones first, then the older ones come through.
It is SO frustrating. If it's not one thing with this phone it's another.
Has anybody heard of this?
call sprint, see if they can disable your texts and then reenable them on your account, i had a similar issue with my texts.. it wasn't exactly like that, but I'd get like 1/3 then 3/3and a minute later almost 2/3 would appear, and my texts would go like older than their old texts... once they did that they work perfectly now
nelson8403 said:
call sprint, see if they can disable your texts and then reenable them on your account, i had a similar issue with my texts.. it wasn't exactly like that, but I'd get like 1/3 then 3/3and a minute later almost 2/3 would appear, and my texts would go like older than their old texts... once they did that they work perfectly now
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Yup. It has to be something with your account. Have them do what nelson said or re-provision your phone.
I live in Chicago and we don't get Sprint service while underground on the train. When I get back into range, 20 minutes later a missed text will magically appear, but strangely it is stamped with the correct time.
Is it possible that you are in an area of spotty service?
tstack77 said:
I live in Chicago and we don't get Sprint service while underground on the train. When I get back into range, 20 minutes later a missed text will magically appear, but strangely it is stamped with the correct time.
Is it possible that you are in an area of spotty service?
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That behavior ir reasonable and expected; but, no, this happens to me in areas of near-perfect reception like my home where I have all but one bar most of the time.
Also, I believe the timestamp's embedded as metadata in each SMS message which puts it in the right place on any phone, smart, dumb, new old etc.
yeap, I have the same problem here... Do you happen to live in MST?
I'm in Scottsdale and randomly I'll have messages timestamped exactly one hour behind. From what I've heard it's a Mountain Standard Time issue. My issues started when Daylight Savings Time started. It's rather annoying tbh, but its completely random.
Hrm, I had it happen to me last night, and I'm in Scottsdale too.
Happens to me as well. I'll randomly get a text that shows up timestamped 1 hour behind. I'm in Goodyear.
Hearing about this on other forums as well. Seems to be mostly AZ people with the problem.
thats funny. my wife and I have this same issue. i'm in east mesa. definitely AZ issue.
Aren't you guys the ones that *don't* do anything for daylight savings? If so, I wonder if that has anything to do with things...
I have the same problem and im in sioux city, iowa...mine does not do it all the time just everyonce in awhile tho
This also happens to me.. I live in Howell, NJ and it was also happening to me on a recent trip to Mountain View, CA.
Me too , I'm in Orange, ca.
I am an az guy and also have this issue. Htc knows about it and so does sprint. When they will fix it no one knows.
If you dl handcent it fixes it even tho the times will still be screwed up on some of the texts.
I'm also in AZ (Tucson) and having the SMS time stamp issue as well. It doesn't seem to be very wide spread unfortunately. I've searched a few forums and have only seen a post or two about it. Kind of makes me wonder if Sprint/HTC will do anything about it...
In Tucson, AZ here too and having the same problem. Holy crap it's annoying.
Download handcent and it will fix the issue until sprint/htc fix it.
azr6 said:
Download handcent and it will fix the issue until sprint/htc fix it.
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I experience the problem with handcent as well.
Yup, still happens with Handcent but it looks like it at least displays them in order received... at least that I've noticed.
I was in SoCal last week and when ppl from the east coast would sms me it would put the conversations in order by their local time, i.e. my replies were behind theirs even though it was a newer text. Handcent.

Need help

My daughter has this phone. She says it's always acting wierd. She says sometimes it refuses to dial out or send out an sms. That she has to keep it plugged in all the time.
It's running stock software and the software is up to date. Is there any updates or suggestions you can give to me so I can try to straighten it out? She uses facebook alot, and plays a few games but not many on it. Most things are set to like 3 hour update intervals. I played around with it yesterday and it seemed to work fine for me, but I know it will be a different story when I get home.
She has put calls into verizon and they keep telling her its not her phone that its the other persons phone she is trying to call or text....but that just doesn't sound beleivable.
{tpc} said:
My daughter has this phone. She says it's always acting wierd. She says sometimes it refuses to dial out or send out an sms. That she has to keep it plugged in all the time.
It's running stock software and the software is up to date. Is there any updates or suggestions you can give to me so I can try to straighten it out? She uses facebook alot, and plays a few games but not many on it. Most things are set to like 3 hour update intervals. I played around with it yesterday and it seemed to work fine for me, but I know it will be a different story when I get home.
She has put calls into verizon and they keep telling her its not her phone that its the other persons phone she is trying to call or text....but that just doesn't sound beleivable.
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I've had this problem a multitude of times and it's rather infuriating. All you have to do is restart the phone (power it off, turn it back on) and it works fine. I've yet to find the reason for this but it's almost like Airplane Mode is turned on (even though it's not). Ask her if, when it happens, her SMS just instantly fails like the phone isn't even trying to send it. That's what happens to mine.
Thanks for the reply. I will ask her so. I am thinking thats what happens but maybe I'll get lucky enough to see it in the flesh one day.
Contacts
Hey Guys,
Take a look at the contacts that are failing and make sure there is no +1 in front of the number and let me know. This was my problem in November. It took a visit to big red to figure it out. Also look in the system info and let us know what version you're running, DJ20 or DL17.
Logan
^^^^
Good catch Logan! I forgot about that issue xP
Sent from my SCH-I400 using XDA Premium App

[Q] Note 3 not receiving phone calls.

Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
Liege said:
Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
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The problem can be from the mobile network or from your phone.
But it sounds most likely the problem is from the mobile network.
Put your SIM card into another phone for a few days to see if any problem.

Not getting notifications on watch or on phone, driving me crazy!

So lately I have not been getting hangout notifications and it's driving me nuts. I have it paired to my android wear watch and 80% of the time it works fine but other times I get text messages and nothing, no buzz, not even a notification in my task manager letting me know I have a unread message, totally blank. It's not until I go into hangouts and I see the bold text that I know I got a message. Even when not paired to the watch,same thing, no buzz, sound, notificiaon icon, nothing until I open hangouts and see it.
Anyone else having this issue?? Driving me crazy and I already missed plans with friends because of it. Fully stock and on 6.0.1 as of a few days ago and still the problem.
Are you logged into hangouts on another device or computer? Also check to make sure you didn't snooze their notifications.
Sent from my Nexus 6P using Tapatalk
I had this issue. Try turning off wifi and see if it works. Mine did on cell data only. The messages would come into me on wifi, but I would just not get notified. I did a roll back on it and a re-install and it started working again normally. The first time I had this was on my Nexus 6. This is a LONG running hangouts problem ( various posts out there show it going back to 2012 ).

Background data/apps restricted despite being disabled

I have an odd issue on the T-mo variant and while it's great for battery life, it's killing my workflow!
This has happened across multiple ROMs and since I've had the phone.
It also seems to be the same in Wifi and Cellular.
After about 5 minutes of turning off the screen, the phone stops getting notification.
For example, with the phone off, I have no Whatsapp messages.
Once I open Whatsapp on the other had, the phone blows up with all sorts of missed messages.
Same is true with other apps.
I use a messaging app, and the user account for the phone actually shows disconnected with the phone off.
It only comes back if I open the app, or after the phone is on about 3-4 minutes.
I have excluded the above apps in optimization, with the same results.
So, who's got ideas?
bump?!
beachcomp.com said:
bump?!
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Im not experiencing the delay but via text as you but I'm definitely getting the lagging Gmail. I click it (sometimes I dont have to) and wham ... 8 emails. It's really become an issue. I do experience the random no reply from a texting every now & then ... It seems to be only non TMobile people it does it with. Like me and someone can be having a lengthy back & forth via text and outta nowhere they won't respond. Someone mentioned using Textra as a fix.
Im rooted on stock rom, T-Mobile with a few minimalistic thing's frozen.

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