[Q] Flaky Bluetooth Headset Behavior since KitKat - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I have a stock, non-rooted Verizon GN3, which behaved pretty much flawlessly in general, and with Bluetooth Headsets in particular, prior to the KitKat update.
This behavior occurs with both my BlueAnt S4 Visor device, and a Bose Series 2 Headset. When I turn either on, it quickly connects. With the phone locked, screen off, if I initiate the connection from either device, the Voice Dialer comes up, and I can initiate a call. The call connects, and I can hear and speak through the Bluetooth device. Everything works as expected.
But if I then try to make another call, it takes at least 2 additional tries to get the Voice Dialer to come up. The first time, the screen comes on briefly, then turns off, sometimes with the grey screen preceding the Voice Dialer briefly appearing. After a couple of more tries, the Voice Dialer comes up.
But after I have it place a call, the audio send/receive stays in the phone, and doesn't transfer to the Bluetooth device. This pretty much defeats the purpose of having it in the first place!
If I turn off either Device, turn it on and reconnect, the same cycle starts up again. It works properly the first time, but messes up after that.
With the BlueAnt S4, I removed the pairing from my GN3, effectively deleting the device, and then turned off the phone. I then did a complete reset on the S4. Turned the phone back on, re-paired, but this didn't fix it.
This is extremely annoying, to say the least.
I have examined all my settings, and they seem correct. I went to Google Search settings, Voice settings, and tried it with the Bluetooth headset ('records audio through Bluetooth headset if available') both checked and not checked, and observe the same behavior.
I welcome suggestions on how to fix this, and getting it to work consistently and correctly, as it did before KitKat.
I would consider a factory reset on the GN3, if I were convinced this would fix the problem. But I'd hate to go through that hassle, and encounter the same problem again.

I have noticed several anomalies with the kitkat update. I was hoping there was a way to roll back the update
Sent from my SM-900V, unrooted

Well, I've made some progress, and I think the problem originates in a recent update to "Google Search." I found many reports of Bluetooth related problems that were remedied when the update was rolled back.
So, I went ahead and rolled back the Google Search Update, and in fact, went ahead and Turned if Off completely.
I tried out my Bluetooth Headset (the Bose earpiece, haven't tested on the BlueAnt yet), and it works perfectly, as before. And better yet, when I touch the BT button, S-Voice comes up, rather than the plain Voice Dialer, so I can not only place calls, but initiate navigation, send a text, or whatever I would like to do. And it seems to respond each and every time.
We'll see what happens over time, and if there are any unanticipated consequences to turning Google Search off, but so far so good.
If this turns out to be the answer, it will be a Google Search issue (which would hopefully be fixed over time), rather than a KitKat issue as such.

Related

Bluetooth headset

Hey there,
I have seen connectivity issues, but not this particular issue so...here goes:
This problem has been sporadic for me, but recently lasted for the past week.
I can connect my bluetooth earpiece to my HD2 just fine.
If someone calls I can hear it through the phone and pick up.
I can have a conversation through it.
What I cannot do at this time (and could a few days back) is press the button on my earpiece, hear the "blip" which prompts me to speak, say call [insert name], hear the name repeated back to me, I confirm and away we go!
If I am looking at the phone while I am doing this the microphone symbol will show up when I press the button.
If I then say, "Call home" it will show the contact page for "home."
If I then say "yes" it will dial "home."
All of this is done with no sound confirmation.
This is obviously not good for hands-free driving!
I have changed no settings and yes, it has been working with all ROMs, but as I noted, I have had this problem sporadically and now it is going on a week since I had this functionality.
Yes, I have done several soft resets, turning bluetooth on and off as well as unpairing and redetecting the device.
Any thoughts?
OK...it just worked for me.
Like I said...sporadic.
The only thing I can think of that I did differently was that I turned on bluetooth then turned off the phone (just clicked the power key, did not power down) then put on my bluetooth and once paired I tried the function and it worked.
The last few times I had not clicked the power key as I was waiting for the pairing and then attempting to use the function immediately thereafter.
hmmmm...
I don't know if this counts as a "fix" yet.

Voice Dialing(bluetooth) issue: no prompt on phone or in headset

Anyone see this behavior? My voice dialing worked before but just stopped. I have wiped the phone and its still doing this. Bone stock, not rooted.
When I "long press" on my Plantronics headset I get the beep like its going to go into the voice dial and a the screen flashes grey but then gets "minimized" immediately. Then the prompt from the lady comes from the phone headset instead of my bluetooth headset. Also nothing shows up on the screen (where it used to have text matching what the text-to-speech voice said). When i say something in the headset the phone doesnt hear it.
I used to use this regularly so its a bit of an annoyance that it doesnt work. I searched but most people are reporting different issues like recognition, general bluetooth bugs, etc.
In case any archaeologists find this thread it appears something was wrong in some cache somewhere. I ran Clean Master to clear all caches and it magically started working normally again.

[Q] Very specific problem with voice dialing from bluetooth headsets

Hi everyone,
First off, I'd like to start by wishing to everyone happy Holidays!
I have been literally searching all over the Internet for any information regarding the issue I am about to describe in detail and since no solutiuon was found, there's nothing left for me to do but ask for help, and hopefully get the right answer. That's why I want to be as specific and informative as I can.
The problem I am having is this; I recently purchased a new Jabra Motion bluetooth headset and decided to start using the voice dialing function on my Galaxy S4, since it works very well (when it works) and is really a breeze, especially while driving.
In short, the problem is that the S4 completely loses audio (other party hears nothing as well) after initiating a call, via voice dial commands through any bluetooth headset (I'll get to that). When that happens, the phone has no in-call audio whatsoever (with headset on or off, with speakerphone or earpiece on), no matter how many times I start or receive a call and nothing brings audio back, except a reboot from the i9505's power button menu. All other audio works, like videos, unlock sounds, ringtone, music, even the little chirp right before the other party's phone starts ringing and the hangup chirp can also be heard. The worst part is, that it occurs completely at random, it can happen on the 1st time I voice dial or the 10th time, for example. The problem has not shown itself, when initiating a call normally or picking up with a headset connected, before audio gets lost.
Before purchasing the Jabra Motion I've been using an earliest model Jawbone Icon and had never even tried the voice dialing feature on any previous phones or the S4. After encountering this problem I tried to test whether or not it would happen when using that headset, the result was yes, so it is safe to say it will happen when using any bluetooth headset, with the same randomness.
This is what both headsets launch on the phone, when attempting to voice dial:
View attachment 2474439
The phone itself is a completely stock and un-rooted 16GB Galaxy S4 i9505, running the latest available Jelly Bean 4.3, build: XXUEMJ7.
The headsets are always connected to 2 devices simultaneously (in case that might shed some light)
What I've tried so far (no difference made, at all):
- Toggled bluetooth off and on
- Tried unpairing and re-pairing both headsets on both phones, or only on i9505
- Tried factory resetting both headsets
- Tried to toggle, while in call, between speakerphone, earpiece, headset, turning off headset and all possible combinations
- Removed Jabra companion app and services app, then reinstalled, then tried without the apps installed.
- Cleared cache from both Jabra apps.
- Cleared cache from system apps such as dialer, bluetooth and Google Search.
- Contacted support of both Samsung and Jabra (huge waste of time)
Sorry for the very long post, but I want to be clear and comprehensive as possible. Any help would be highly appreciated.
Please no factory reset suggestions, I am aware of that possibility, but do not want to go through all the trouble to set up tons of apps and stuff again.
Thanks in advance to anyone willing to help!
Anyone?
Please?

[Q] LG G3 + gwatch: callers can't hear me speak over bluetooth when connected

Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Having the same issue....sort of...
First, allow me to apologize for any improper formatting or if I've tendered my reply in the wrong way.
I've literally never replied on a message board in my life. Ugh, I know. How, right? Moving on...
I have an issue very similar to the one you're having, only in place of the car, put a Plantronics WalMart headset and change the G3 for it's predecessor. I notice that people call me when my watch is connected to my phone. When I answer, they claim to not be able to hear or understand what I am saying. The problem persists even if I disconnect my headset and use the G2 in either handset or speakerphone mode. The only fix I've found is to restart the phone and return the call. Even then, if the watch is still connected, only the first call can be completed with no "interference".
I've attempted to update the software and firmware to my G2, with no success. I have no idea why this issue occurs.
Also, is probably noteworthy that regardless of whatever Bluetooth device I am connected, very very often during a call, my caller's voice will shift into "speakerphone" mode without being instructed to do so. I have to open the call screen, turn off the BT, then select it again to turn it back on. The call returns to the headset, but doesn't stay there in most cases. Sometimes I have to do this 5 - 7 times a call. Other times, it remains connected as it's supposed to. Again, I can find no reason why this happens, but it's been an issue for MONTHS with my G2. And it doesn't matter what headset I am using, it just "drops" the sound to my speaker phone, but still says that it remains connected to the headset.
It's a Sprint LG G2, if that matters at all.
PrivateBytes said:
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Click to expand...
Click to collapse
Have you tried going into android settings for voice input and allowing recording using Bluetooth mic?

Answering calls via bluetooth issue.

I have a converted T-Mobile OP6T running the latest 9.0.12 OOS.
Whenever I receive a call and have a Bluetooth device connected, either my Jaybird headphones or my car stereo, It's very hit or miss on whether or not I'll be able to answer it with the Bluetooth device.
If I receive a call, it will ring and I'll try to answer it with the button on my earbuds, and I'll get nothing. Sometimes I can pick up my phone and they'll be on the earpiece, other times I can't hear them at all. I have to hang up and call them back. This is the same with my car stereo.
I did not have this problem BEFORE I did a factory wipe last week, which seems odd.
Hopefully, someone has a solution to this, as it pisses me off daily.
Does anyone have any thoughts on this?
I've forgotten and re-added both Bluetooth devices multiple times with the same outcome.
Well, I was hoping someone had some input on this, as it's aggravating me daily. Maybe I'll try another wipe without restoring anything.
Same issue
Krunk_Kracker said:
Well, I was hoping someone had some input on this, as it's aggravating me daily. Maybe I'll try another wipe without restoring anything.
Click to expand...
Click to collapse
I have the same issue. When I have the phone connected to my car stereo bluetooth, I can make outgoing calls via bluetooth just fine, but when I answer the call, it goes to my earpiece. I have to manually switch it back to bluetooth.
I haven't found a solution yet and the issue has plagued me across multiple versions of OxygenOS. When I had the 6T on ASOP, the behavior stopped, so I know this is an OxygenOS issue and not a general Android issue. OnePlus must have the stack messed up.
Since my phone is rooted, I'll take a look at the bluez settings and see if I find something there.
Mine is 100% stock, does the same thing. Plantronics 5200 headset. If the headset is off, phone rings, turn it on, put it on, auto answers fine.
If the headset is turned on, on my ear, hit or miss it will answer, or default to my phone or watch, forcing me to hit the button to switch it to
the headset.

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