Moto x stock won't update since yesterday - Moto X General

EDIT EDIT EDIT!!!
today, may 18th, i received the update, it's the one that helps you fix some issues with the disconnection of the 3g data for some users, the package weights 15 MB, and it's installing now, thanks everyone for your comments and experiences.
________________________________________________________________________________________________________
Hello
Yesterday my moto x stock had an icon that told me that a new update was available, I tried to download it but it didn't allow me because I wasn't connected to the WiFi, so, I arrive home , connect the moto x to the WiFi network and go to settings - about phone - updates , it searches for a little bit and bam, it says that I need to be connected to a data network before I can download the update, but I'm connected! I don't know what to do... Please help
Thanks, beforehand
Palitroque

Did you try rebooting with WiFi on?

kj2112 said:
Did you try rebooting with WiFi on?
Click to expand...
Click to collapse
Yeah... Like 5 or 6 times...

Their server has been broken since at least yesterday 2pm PDT. Just got off the phone with level 2 support. They were clueless!

Solutions Etcetera said:
Their server has been broken since at least yesterday 2pm PDT. Just got off the phone with level 2 support. They were clueless!
Click to expand...
Click to collapse
As for updates you say? im from chile, still counts?
EDIT: i have restored the phone to factory settings, im going to update as soon as i have progress on this, might be that the phone "updated" on its own and F'd the data/wifi recognition
EDIT2: nope, still doesn't recognize that im on wifi...

Palitroque said:
EDIT2: nope, still doesn't recognize that im on wifi...
Click to expand...
Click to collapse
I believe that is just erroneous error checking. I get that sometimes, and "Checking for update is not available at this time. Please try again later" others.

Solutions Etcetera said:
I believe that is just erroneous error checking..
Click to expand...
Click to collapse
Redundancy detected, LOL
ok, it's backing up info now, i guess i will try connecting it to a pc and trying updating it that way, im now at work, so i can't do it right now...
will be back with updates, if required.

ota capture
Palitroque said:
Redundancy detected, LOL
ok, it's backing up info now, i guess i will try connecting it to a pc and trying updating it that way, im now at work, so i can't do it right now...
will be back with updates, if required.
Click to expand...
Click to collapse
i got the update message too. do you know where can i find how to capture the ota? because i cant find the claro chile 4.4.2 firmware anywhere

colox188 said:
i got the update message too. do you know where can i find how to capture the ota? because i cant find the claro chile 4.4.2 firmware anywhere
Click to expand...
Click to collapse
Not a clue, i will try to connect the cellphone later at night or tomorrow morning or past tomorrow since im at work...
are you from chile too?

Palitroque said:
Not a clue, i will try to connect the cellphone later at night or tomorrow morning or past tomorrow since im at work...
are you from chile too?
Click to expand...
Click to collapse
no, im from argentina but i bought the phone there. if you are able to get the update and upload it, it would be great.

Heh, my phone is doing it too. Is there actually an update?

Hmmmm.... Weird, where are you from?

I have the same problem on my XT1052 (stock) GB Retail with FW Build KLA20.16-2.16.3, System version 163.43.3.ghost_row.Retail.en.GB
Am in France.

netokee said:
I have the same problem on my XT1052 (stock) GB Retail with FW Build KLA20.16-2.16.3, System version 163.43.3.ghost_row.Retail.en.GB
Am in France.
Click to expand...
Click to collapse
Hi. I don't know why, but I connected my Phone this morning for first time on the Motorola Connect..... since, the System Updates is working !! (but no new Updates :S )

I can't remember the last time I took an ota through Verizon. I just side load it when it gets posted why wait.

Related

How do the OTA work

I am curious to know how technically the OTA work. Is the notification/file sent through the Carrier cell phone connection, data connection, wifi ?!?!?!?!
And speeking of OTA, i've not yet received my update notification.
Pakal
pakalrtb said:
I am curious to know how technically the OTA work. Is the notification/file sent through the Carrier cell phone connection, data connection, wifi ?!?!?!?!
And speeking of OTA, i've not yet received my update notification.
Pakal
Click to expand...
Click to collapse
Not sure if i am right but by the looks of your sig your N1 is unlocked/rooted. I do not believe you will get the OTA at all without updating it yourself. Think it has to do with you having a custom rom. Don't quote me on it but thats what i think. you can always just update to it yourself as well. Search the forum. There are alot of posts on how to do it and where to download the file. Remember i am only going off what info i see from your sig.
To also answer your question of how the OTA is given to you. You will get a notification of it and the option to download and install the file or wait and do it later. It is all done over a data connection.
Prod1702 said:
To also answer your question of how the OTA is given to you. You will get a notification of it and the option to download and install the file or wait and do it later. It is all done over a data connection.
Click to expand...
Click to collapse
Just one correction... the OTA update downloads automatically, and I'm guessing it's temporarily stored on an internal partition on the phone. When you see the notification, it's already downloaded and when you choose to install, the phone immediately reboots and installs the update.
OK, thanks for the info.
Yes I am already rooted and with a custom ROM so I really do not care about the update. I was just curious to see how the process works. You're saying that the OTA predownloads the file to your phone , but how, over the Cell phone carrier data channel ?!?!? And what if I do NOT have a data subscription ?
P_
pakalrtb said:
OK, thanks for the info.
Yes I am already rooted and with a custom ROM so I really do not care about the update. I was just curious to see how the process works. You're saying that the OTA predownloads the file to your phone , but how, over the Cell phone carrier data channel ?!?!? And what if I do NOT have a data subscription ?
P_
Click to expand...
Click to collapse
If you haven't disabled your data connection, then you'll probably be charged by your carrier.
uansari1 said:
If you haven't disabled your data connection, then you'll probably be charged by your carrier.
Click to expand...
Click to collapse
Ouch, that will cost as much as the new unsubsidized phone !!!!!
P_
pakalrtb said:
Ouch, that will cost as much as the new unsubsidized phone !!!!!
P_
Click to expand...
Click to collapse
These are smartphones man... not having a data subscription is like driving a Porsche on a racetrack with winter tires.
uansari1 said:
These are smartphones man... not having a data subscription is like driving a Porsche on a racetrack with winter tires.
Click to expand...
Click to collapse
You have a point !!! I surely have a data plan, although on edge (only att 3g frequency here ) . All I need know is my cyanogen OTI (over the internet) new ROM. ......
if you're rooted, you will get the notifcation, but it'll fail on the update.
There's already versions of the update for rooted phones on here, and probably custom roms including it anyway.
kam187 said:
There's already versions of the update for rooted phones on here, and probably custom roms including it anyway.
Click to expand...
Click to collapse
I am all set. I do not think U noticed my signature. I already have the latest CM add on, with the MT functions. I am now waiting for Cyanogen's new ROM based on the ERE27 firmare version.
P_

UK Xoom now getting 3.1 OTA

Just brought a Xoom today and after trying to find ways to get 3.1 manually installed, low and behold I reboot and get greeted with a Üpdate found - 3.1
Being a new xoom, i need to charge it for a bit first before it would let me!
So if you have a UK Xoom, reboot and check your updates
What store has open on a sunday?
If its true that you got the update is great news.
Do you have wifi-only or 3G?
You sure? I got nothing here on my 3g / wifi
Nothing here on Wifi model.
Can anybody confirm this?
risq said:
Just brought a Xoom today and after trying to find ways to get 3.1 manually installed, low and behold I reboot and get greeted with a Üpdate found - 3.1
Click to expand...
Click to collapse
Sure it wasn't an US import?
Nothing for me so far...
Better not be, after I wasted most of my Saturday night rooting and installing the US update
Please can you check it wasn't 3.0.1
Im in uk and got nothing so far.
Sent from my Xoom
iammodo said:
Please can you check it wasn't 3.0.1
Im in uk and got nothing so far.
Sent from my Xoom
Click to expand...
Click to collapse
that's what I thought it might be - but UK Xooms (Wifi at least) all started at 3.0.1 out the box.
As no one else confirmed this it's probably a US import I guess...?
iammodo said:
Please can you check it wasn't 3.0.1
Im in uk and got nothing so far.
Sent from my Xoom
Click to expand...
Click to collapse
I think they ship with 3.0.1, don't they? I've bought two (returned the first due to screen problems) and both had 3.0.1 when I first booted them.
I think this is someone's cruel joke
Pics or it didn't happen!
just spoke to my friend who works at carphone warehouse, part of the geeksquad and he says its not out in the uk for another 2 weeks (fully) but will be starting to roll out from tomorrow.
Whether this is 100% accurate not too sure
I guess this would be for the 3G model? I hope Wifi roll-outs begin soon and I get it soon... Patience is not my greatest virtue
no it isn't a joke and it was a device brought today in PCWorld, so its not an import as suggested. All I did was restore to factory settings, added my gmail account and connected to wifi. It instantly found the update and I'm now on 3.1.
I have no need to lie, I'm a regular poster and although a new to the xoom...I know android.
What was so annoying was I had been trying to root it to get 3.1 but after bootloop I had to get the firmware from Motorola UK, reflash the boot and system.imgs and recovery.img and was back to a full OEM stock xoom. Whether that has anything to do with it, I couldn't tell you.
Anyway hope that. Explains a bit more.
Why does the XDA app FC once you login? Hoped 3.1 would sort that as even with the browser ,XDA lags.
risq said:
no it isn't a joke and it was a device brought today in PCWorld, so its not an import as suggested. All I did was restore to factory settings, added my gmail account and connected to wifi. It instantly found the update and I'm now on 3.1.
I have no need to lie, I'm a regular poster and although a new to the xoom...I know android.
What was so annoying was I had been trying to root it to get 3.1 but after bootloop I had to get the firmware from Motorola UK, reflash the boot and system.imgs and recovery.img and was back to a full OEM stock xoom. Whether that has anything to do with it, I couldn't tell you.
Anyway hope that. Explains a bit more.
Click to expand...
Click to collapse
How did you manage to get hold of a copy of stock firmware? Don't think its available yet. Please share the link if you got it. Thanks.
risq said:
What was so annoying was I had been trying to root it to get 3.1 but after bootloop I had to get the firmware from Motorola UK, reflash the boot and system.imgs and recovery.img and was back to a full OEM stock xoom. Whether that has anything to do with it, I couldn't tell you.
Anyway hope that. Explains a bit more.
Click to expand...
Click to collapse
Hmm. They haven't released the UK system image yet, have they? Is it possible you got US firmware and the update came as a result of that?
When you booted up did the language screen say English or UK English?
qwerp_ said:
How did you manage to get hold of a copy of stock firmware? Don't think its available yet. Please share the link if you got it. Thanks.
Click to expand...
Click to collapse
I created a moto account then it let me download. All I did then was extract each component and flash via ADB... I.e boot boot.Img system system.img recovery recover.img
hatworthy said:
Hmm. They haven't released the UK system image yet, have they? Is it possible you got US firmware and the update came as a result of that?
When you booted up did the language screen say English or UK English?
Click to expand...
Click to collapse
It said English (united kingdom)
Cool. You should upload your system.img , if you get a chance. I'm sure a lot of people would appreciate it.
Something is quite weird here, no screenshot, no upload. Fishy...

Rooted

So im rooted my xperia play r800i. Got 3.0.A.2.184 2.3.2
How can i update to 2.3.3?
Check the Development section for more info.
http://forum.xda-developers.com/forumdisplay.php?f=1093
SirArt89 said:
So im rooted my xperia play r800i. Got 3.0.A.2.184 2.3.2
How can i update to 2.3.3?
Click to expand...
Click to collapse
If you have a locked bootloader then you can have a look at this post http://forum.xda-developers.com/showthread.php?t=1116090
I used this method and now have rooted 2.3.3
I think I'm going to root this weekend. Has anyone from Rogers rooted and went to 2.3.3 rooted? I have an R800a model. I have to uninstall stuff all the time because it won’t use the SD card. I can't even open Google Talk when the memory is low.
ncaissie said:
I think I'm going to root this weekend. Has anyone from Rogers rooted and went to 2.3.3 rooted? I have an R800a model. I have to uninstall stuff all the time because it won’t use the SD card. I can't even open Google Talk when the memory is low.
Click to expand...
Click to collapse
Check this thread. http://forum.xda-developers.com/showthread.php?t=1119074&highlight=rogers
He had rogers. Rooted it on 2.3.2 and then upgraded to 2.3.3 still retaining the root. Though i am not on rogers but this root method worked for me too.
afflux_ashish said:
Check this thread. http://forum.xda-developers.com/showthread.php?t=1119074&highlight=rogers
He had rogers. Rooted it on 2.3.2 and then upgraded to 2.3.3 still retaining the root. Though i am not on rogers but this root method worked for me too.
Click to expand...
Click to collapse
Thanks but there is no update in Canada yet. I'll ask him how he did it.
ncaissie said:
Thanks but there is no update in Canada yet. I'll ask him how he did it.
Click to expand...
Click to collapse
If you flash UK generic rom as he did, the phone will look for a UK update and not the one for canada. So you will be able to update OTA.
Help please guys..
OK, so I did the PC update to 2.3.3. Didn't like it without root
So I used the above processes to get back to 2.3.2. All good but data dont appear to be working. Phone calls everything else is fine. Data is enabled but I never get G H or E in the status bar.
Any ideas? Do I neeed to get onto wifi to download carrier settings?!?!
thanks in advance
ncaissie said:
Thanks but there is no update in Canada yet. I'll ask him how he did it.
Click to expand...
Click to collapse
If you checked the development section of the ....
[Rogers]Rooted 2.3.3 via Xperia_Play_Release_Generic_UK
It's the same method as the other thread, just edited for clarity.
nelly_boy said:
OK, so I did the PC update to 2.3.3. Didn't like it without root
So I used the above processes to get back to 2.3.2. All good but data dont appear to be working. Phone calls everything else is fine. Data is enabled but I never get G H or E in the status bar.
Any ideas? Do I neeed to get onto wifi to download carrier settings?!?!
thanks in advance
Click to expand...
Click to collapse
This is also explained in my thread
step 1./ google your carriers apn settings
step 2./ enter them in settings/wireless & networks/mobile network settings/Access Point Names
step 3./ Profit
I've added this to my original thread in the dev section
Hi, Got it working thanks. your the best!!!
Am scared to ask this but, have gingerbreaked fine but wen I try to update over the air. downloads fine, then does the install via the four coloured boxes. then stoops and says. Unable to update.
Any ideas? very sorry if I have missed this in your other thread.
thank you so much for your help
fyi, I am in the UK and am sure we can update. I installed nothing other than gingerbreak then went staight to update ota
nelly_boy said:
Hi, Got it working thanks. your the best!!!
Am scared to ask this but, have gingerbreaked fine but wen I try to update over the air. downloads fine, then does the install via the four coloured boxes. then stoops and says. Unable to update.
Any ideas? very sorry if I have missed this in your other thread.
thank you so much for your help
fyi, I am in the UK and am sure we can update. I installed nothing other than gingerbreak then went staight to update ota
Click to expand...
Click to collapse
You have a locked bootloader I'm assuming?
Not exactly sure why this is happening for you but this is exactly what would happen with my phone before I flashed to the uk generic firmware. I was thinking it had something to do with some removed SE software (was rooted). I would probably try starting fresh and flashing the Xperia_Play_Release_Generic_UK.ftf with flashtool, root with gingerbreak and then try ota update again. As soon as I did this OTA update went through without a problem. I'm just guessing that maybe you're running a carrier specific firmware vs the generic UK. I've flashed my phone multiple times with that firmware and flashtool and never had a problem (until I do something stupid and have to reflash ). Updates are not region specific but carrier/firmware(which is provided by your carrier so same thing ...) specific. This isn't your problem of course, just saying rogers firmware will only poll rogers for ota updates, the same with other providers firmware. You might want to take a look at this post though http://forum.xda-developers.com/showpost.php?p=14726176&postcount=41 hope it helps
thanks for responding...
thinking about it, I may have caused it. After doing the generic Uk flash. The last message said on the flash tool said to. enable debugging and reconnect.
I then pressed the root button, but it did not work. Stupid as this was for the x10 I think. Guessing maybe this changed something that causes the ota to fail.
I will just have to start from scratch.
thanks agin for your expert advice.

d800 phone not registered yet problem??

After restoring my phone to factory using the flashtool with the dll and tot for both 10d and 10o, checking software update it says phone is not registered yet? Has anyone else had this problem? I cannot update it from 10d to 10o and when the 4.4 comes out that will be a problem for me to get it.
So im assuming im the only one with this problem?
This is the problem
here !
I have that problem too ... and i dont know why ..!
same here
I have this problem as well. Im going to talk to LG and possibly ATT and give you an update.
On a side note, do you get an error connecting it to LG software suite? Just curious cause i read that if you did theres something wrong with the phone.
Sent from my LG-D800 using Tapatalk
Rokanaske said:
I have this problem as well. Im going to talk to LG and possibly ATT and give you an update.
On a side note, do you get an error connecting it to LG software suite? Just curious cause i read that if you did theres something wrong with the phone.
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
It went away after 10 minutes for me. I think I moved the date ahead a few days too.
m0biusace said:
It went away after 10 minutes for me. I think I moved the date ahead a few days too.
Click to expand...
Click to collapse
You had the "Phone not registered yet" thing and it suddenly went away and you were able to play again?
Rokanaske said:
You had the "Phone not registered yet" thing and it suddenly went away and you were able to play again?
Click to expand...
Click to collapse
play? you mean, able to check for updates again?
m0biusace said:
play? you mean, able to check for updates again?
Click to expand...
Click to collapse
yeah i meant check for update. So you had the phone not registered eror, it went away and you were able to update?
Rokanaske said:
yeah i meant check for update. So you had the phone not registered eror, it went away and you were able to update?
Click to expand...
Click to collapse
yes the fix for this is a new sim card and a factory reset. im on kitkat rooted.
Rokanaske said:
yeah i meant check for update. So you had the phone not registered eror, it went away and you were able to update?
Click to expand...
Click to collapse
Yup. didn't need a new simcard. Just set the date forward a few days and it was gone in a few minutes.
Setting the date forward didnt seem to change anything. Im going to try a new sim card later today
Sent from my LG-D800 using Tapatalk
I am stuck with this problem as well. I have gone stock with the august and october tot files and tried everything else I could think of. But, in my case I tend to believe it is due to me using my att d800 on t-mobile. I have even tossed in my previous ATT sim (deactivated) as well as a never activation att sim. I did not expect these to help
Barsky said:
I am stuck with this problem as well. I have gone stock with the august and october tot files and tried everything else I could think of. But, in my case I tend to believe it is due to me using my att d800 on t-mobile. I have even tossed in my previous ATT sim (deactivated) as well as a never activation att sim. I did not expect these to help
Click to expand...
Click to collapse
I just want to give you guys an update. I didn't need to get a new sim, but i did use my mom's sim card and that seemed to work. Strange bug.
Rokanaske said:
I just want to give you guys an update. I didn't need to get a new sim, but i did use my mom's sim card and that seemed to work. Strange bug.
Click to expand...
Click to collapse
Well if you are the only one with att in your home then you will have to get a new sim.
podagee said:
Well if you are the only one with att in your home then you will have to get a new sim.
Click to expand...
Click to collapse
As a follow up, were you able to get the 4.4.2 update? i got the D80010o but im still on 4.2.2 and it says that my phone is fully up to date
Rokanaske said:
As a follow up, were you able to get the 4.4.2 update? i got the D80010o but im still on 4.2.2 and it says that my phone is fully up to date
Click to expand...
Click to collapse
Go to my att and use live chat and ask them to push the q update to you. I told them i was rootes and restored back to complete stock and i dont see the q update. They sent it to my phone an d automatically updated. Also if you want root do it from q using the 10o manual method from autoprime and skip adb step 5 and take the kitkat ota. Root sticks
podagee said:
Go to my att and use live chat and ask them to push the q update to you. I told them i was rootes and restored back to complete stock and i dont see the q update. They sent it to my phone an d automatically updated. Also if you want root do it from q using the 10o manual method from autoprime and skip adb step 5 and take the kitkat ota. Root sticks
Click to expand...
Click to collapse
I tried to do that, but it didnt work with the guy. I'm gonna grab a new sim card this week for my phone and try again to see if it changed anything.
Rokanaske said:
I tried to do that, but it didnt work with the guy. I'm gonna grab a new sim card this week for my phone and try again to see if it changed anything.
Click to expand...
Click to collapse
I thought u said your moms sim cleared it? Guess not.

Samsung Urgent Update?

I just received an urgent update from Samsung for Device Quality Agent. I had to quickly attend to something else, returned to my phone and the option to update was gone. I've gone into the Galaxy Apps and went to updates and there was nothing there. Is there a way to get it back?
Might be the update for the red-tint issue they were talking about. I am sure we will see more about this soon.
JDM9499 said:
I just received an urgent update from Samsung for Device Quality Agent. I had to quickly attend to something else, returned to my phone and the option to update was gone. I've gone into the Galaxy Apps and went to updates and there was nothing there. Is there a way to get it back?
Click to expand...
Click to collapse
What carrier?
llaugerm said:
What carrier?
Click to expand...
Click to collapse
I'm on T-Mobile. Here's a link from SamMobile about the update. https://www.sammobile.com/2017/04/2...-agent-error-fixed-in-urgent-software-update/
I received it but after the screen on the phone turned off and I woke it back it, the update was gone.
JDM9499 said:
I'm on T-Mobile. Here's a link from SamMobile about the update. https://www.sammobile.com/2017/04/2...-agent-error-fixed-in-urgent-software-update/
I received it but after the screen on the phone turned off and I woke it back it, the update was gone.
Click to expand...
Click to collapse
I'm on T-Mobile and I didn't receive anything.
It's for the people who got the DQA error from the last update
http://www.androidcentral.com/samsung-issues-urgent-update-fix-device-quality-agent-error
ElBeaner said:
It's for the people who got the DQA error from the last update
http://www.androidcentral.com/samsung-issues-urgent-update-fix-device-quality-agent-error
Click to expand...
Click to collapse
Did anyone go ahead and update the phone ? i don't have DQA problem so I'm thinking whether i should update anyway or ignore it... ANYONE?
SptMogul said:
Did anyone go ahead and update the phone ? i don't have DQA problem so I'm thinking whether i should update anyway or ignore it... ANYONE?
Click to expand...
Click to collapse
I updated, all is well. What did you expect?
I updated this morning
I updated mine...No clue what the URGENT update was for though
Open settings then update it should be there or open about device then software and look there
Sent from my SM-G935F using Tapatalk
Still haven't gotten the update on Verizon. The DQA errors are really obnoxious! Any idea how to get this fix? Have tried checking for updates in system menu, and in the galaxy apps update section.
Got the update this morning and had to do a reboot cause it started messing with my iris scanning and other apps.
Lander3 said:
Still haven't gotten the update on Verizon. The DQA errors are really obnoxious! Any idea how to get this fix? Have tried checking for updates in system menu, and in the galaxy apps update section.
Click to expand...
Click to collapse
Yeah I have Verizon also, no love. This was killing me. I downloaded and install the updated APK manually. I can't post links. Go to APKMirror and search for DQA. The right version is 1-1-13-10. Resolved all my errors.
Make sure you enable Unknown Sources in Lock Screen and Security.
D
ruggerdude said:
Yeah I have Verizon also, no love. This was killing me. I downloaded and install the updated APK manually. I can't post links. Go to APKMirror and search for DQA. The right version is 1-1-13-10. Resolved all my errors.
Make sure you enable Unknown Sources in Lock Screen and Security.
D
Click to expand...
Click to collapse
Thanks! I read some people rebooted and got it, so gave that a shot, and sure enough, it came in instantly when it powered back up. That might help some others too.
For sure it had at least something to do with Bixby. Went from having to double push Bixby button to single push to get Bixby to open.

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