Won't wake up sometimes? - Galaxy Note 3 Q&A, Help & Troubleshooting

Lately, I've noticed that my Note 3 won't wake up from a sleeping screen, but it doesn't happen all the time, and I cannot pinpoint what's causing it. If I remove the S-Pen, sometimes it will wake, but not always. I can tell the system is running, because the S-Pen audible notification sounds are working when I remove the pen, or put it back, etc.
If I long press the power, but not long enough to force shut down, sometimes it will wake, but not always. It's so random, that I cannot figure out the cause. It's fine for days, then it happens 5 times in a row, then it's fine again.
Anyone else seen this?
I'm thinking of a reset, but I'd like to ask for suggestions first, because it's a PITA to set up everything again, even with backups, and I might reintroduce the problem, if I restore the cause.

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After taking the phone out of standby, screen becomes unresponsive.

This happens often, but not every time.
I press the power button to put the phone into standby.
I press it again to take it out, the screen turns on, I try to press the unlock jog or any of the buttons along the bottom - nothing.
I noticed sometimes if I'm quick, it begins to animate the jog, or I get a vibration from a button along the bottom, but then it goes unresponsive.
Putting it back in/out of standby fixes it most every time.
Any ideas?
I have this same problem. Usually worse the longer it was in standby. Helps somewhat to reset the phone once a day, and also use a task killer program to kill apps you arent using.
I ended up taking the phone back to the store and they replaced it with a brand new one. The new one works flawlessly. Also, my wifes had been working since we got them saturday without issue too.
Sent from my MB860 using Tapatalk
Seems to happen to me sometimes right in the morning when I take it out of the charger... a bit annoying but nothing too serious

Capacitive Home Button held down by unseen hands.

I've had a look around the internet and it seems the problem I'm encountering isn't an isolated one.
Inconsistently, when I tap the Home Key on my phone it acts as if it's being held down, the LED home button backlight dims and the recent apps screen comes up. After 5 seconds or so the LED comes back on and it's all ok again. This can happen repeatedly (I had it happen 3/4 times from Gmail then the final time it functioned as it was supposed to.) but it's largely intermittent.
I've seen various solutions online from a factory reset to tightening some screws on the back of the phone to demanding a replacement handset. This is my second NS already and I'd rather not go for a third if possible.
Does anyone have a suggestion?
This happens to me as well, regardless of the ROM I'm on. Locking and unlocking the screen fixes it but it's more of a minor annoyance to me.
Since posting, it hasn't happened at all.
GPS has stopped working though.

Phone randomly wakes up a few seconds after turning the screen off

I've had this problem since since the beginning; both on OxygenOS 2.1.1, and 2.1.2 – sometimes, when I click the power button to turn the screen off, and put the phone on a desk, or into my pocket, after a few seconds the phone wakes up by itself suddenly, and most often shows the list of recent apps.
It's only a minor annoyance when it happens after putting the phone on a desk, but it can be a bit more serious when this happens in a pocket. For example, a couple of days ago, I was riding a bike, when suddenly, the phone started skipping through music, and doing who knows what else. (I know it tapped around a bunch in a number of different apps that one time.) Certainly a lot of potential for butt-dials.
At first I thought it was an issue with the DT2W implementation being overly sensitive, so I disabled it, but the problem persisted. Anyone else experiencing this, and perhaps any solutions?

Screen Wake On Calls

Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Matt3561 said:
Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Click to expand...
Click to collapse
Its the proximity sensor.
Sent from my SM-G955F using Tapatalk
Proximity sensor is working though.. I have no way to test it properly but if I place my hand near it the screen goes black and when I move it it lights up again. It also doesn't make the click
Had this bug on every device
So it's just a bug? No fix currently? I'm just wondering because I haven't seen anyone talking about this specific issue before ¯\_(ツ)_/¯
I'm also suffering from this issue

Screen turning on by itself

This past week, my screen has been turning on at random, as though someone was pressing the power button. Nothing is touching the screen when it happens, and that would only show me the AOD anyway. I don't see any pattern to obvious cause for it. Happens maybe once an hour.
I've heard of this happening on other OP phones, but didn't see any cause. I am rooted. Maybe there's a way to see what's triggering it?

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