No Call Sound Through Earpiece - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey guys, so just yesterday I haven't been able to hear anything through the earpiece. Every time I receive a call, the person on the other end can hear me but I can't hear them. If I play through the speakers or if I plug in some earphones, then i'm able to hear sound but not through the earpiece. It's a huge inconvenience and just wondering if anyone has encountered this problem and what can I do to fix it?
Many thanks guys

boss. said:
Hey guys, so just yesterday I haven't been able to hear anything through the earpiece. Every time I receive a call, the person on the other end can hear me but I can't hear them. If I play through the speakers or if I plug in some earphones, then i'm able to hear sound but not through the earpiece. It's a huge inconvenience and just wondering if anyone has encountered this problem and what can I do to fix it?
Many thanks guys
Click to expand...
Click to collapse
Test your phone threw *#0*#

jdomadia said:
Test your phone threw *#0*#
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Click to collapse
I've tried receiver and heard nothing. Is that the one i'm supposed to try out?

boss. said:
I've tried receiver and heard nothing. Is that the one i'm supposed to try out?
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On that one you should hear a high tone, if you don't you probably have damaged the normal earpiece.

boss. said:
I've tried receiver and heard nothing. Is that the one i'm supposed to try out?
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Click to collapse
Yes, looks like u have hardware problem.

jdomadia said:
Yes, looks like u have hardware problem.
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Yeah it appears that way. I've sent an email to the shop I bought it from for a warranty claim so hopefully they'll repair it for me. I appreciate the help though man.

Related

Can't hear my own voice thru speaker when speaking, is that normal

One thing I look for in a good phone is that when speaking into the moouthpiece/microphone, I can hear my voice thru the headset.
This is not the case with the 8525 I have right now. Aren't I supposed to hear my own voice thru it on this phone?
You do with the Dash, the 3125 you do not...
Well I have a base rom on hear, a Pandora Naked 5, maybe it doesn't have the part that makes it so I can hear my own voice?
So is this normal?
Does yours?
I'm not sure I understand the question. You speak into the phone and you want to hear yourself speak through the headset?
Don't you naturally hear your voice as your talking? I know when I speak into the phone I can hear myself talk.
MrDSL said:
I'm not sure I understand the question. You speak into the phone and you want to hear yourself speak through the headset?
Don't you naturally hear your voice as your talking? I know when I speak into the phone I can hear myself talk.
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Click to collapse
I think hes talking about the feature on most phones where it helps simulate normal face to face communication so you dont speak too loud. Your voice can be slightly heard over the headset.
nlk[teamati] said:
I think hes talking about the feature on most phones where it helps simulate normal face to face communication so you dont speak too loud. Your voice can be slightly heard over the headset.
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Yes, when speaking into the t-mobile dash, and also the motorola v3i, v3t, you can hear yourself speaking just like on land line phones.
But not on my 8525. So you guys don't either?
elsmacko said:
Yes, when speaking into the t-mobile dash, and also the motorola v3i, v3t, you can hear yourself speaking just like on land line phones.
But not on my 8525. So you guys don't either?
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Click to collapse
Just tested it with mine. I do not ear my voice too... and did not even notice it...
Bergerac56 said:
Just tested it with mine. I do not ear my voice too... and did not even notice it...
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Click to collapse
Well yeah if that is what you are used to of course you don't notice it..like many of the finer things in life. But once you have it, you don't want to lose it.
The SDA also does have this feature.

occaisonal Crakle in Ear Piece

Does anyone have a "crakle" sound in the earpiece - usually happens when someone speaks loud and the word starts with a p, b etc.
I've turned the volume down as it is quite loud.
hi,
im have the same problem the ear speaker is very loud and on my phone is the i and e ! i think the speaker is creaking... that too loud... have a Prof. a idea please ?? the volume is on dialog on Minimum.
thanks
Yes. I too have this problem.
when the volume is louder, the speaker creaks.
I have the same problem with my iPhone 3gs but with much higher volume.
Yes the ear volume is too loud.. They must make a fix for this
Is this think going to be fixed or should I drop my device ?
the HD I bought a year ago didn't have any of the HD2 issues
I have this problem, haptic touch vibration makes a strange rattling sound as well. I contacted VF and they said when they have more in stock they will send o new one to me......
anyone solved this?
Please can you tell if and how anyone solved the occaisonal Crakle in Ear Piece? Me too have the same problem with hd2 and latest rom allready on the device.It is very strange problem.
attolo said:
Please can you tell if and how anyone solved the occaisonal Crakle in Ear Piece? Me too have the same problem with hd2 and latest rom allready on the device.It is very strange problem.
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No fix as yet. No guarantees there will ever be! There is a thread concerned with this already.
So HTC was working on the SD card fix which was not even mentioned in the threads ( I did not notice someone really screaming because of it. maybe someone did but not as much as 8000 users ) which is a minor issue but they seem to ignore the crackling issue!!?? I did not receive any update since more than a month. Can someone please for god's sake contact them ? I said PLEASE because it's a major flaw...
My HD2 also suffers from the occasional crackle and sound distortion . Sound quality of my old N95 was far superior. Hope that its just a firmware issue and that an update will be released shortly. Generally happy with the phone overall though .
anyone get a hiss pulsating every now and then? its not everytime i take/make a call but just sometimes. its annoying! lol.
**** turpin said:
anyone get a hiss pulsating every now and then? its not everytime i take/make a call but just sometimes. its annoying! lol.
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Yep, I heard it yesterday for the first time, not sure it was their all the time or that i had just noticed it.......all i know is that it drove me mad to the point that i had to hang up.
My first handset had the earpiece crackling, so I had it exchanged today. Sadly the new one also has this problem. I've called T-Mobile to see if I can get another exchange, but they'll only do one exchange and I've used that one up
I now have until next Tuesday (so Thurs this week thanks to Xmas bank hols) to decide whether to return or keep the phone.....Aaarrrrggghh!!!
I now understand why Vodafone dropped the HD2 from their line up. It's a great gadget for people like us, but just not finished enough to sell as a top of the range phone to the general public.
DavidC1980 said:
My first handset had the earpiece crackling, so I had it exchanged today. Sadly the new one also has this problem. I've called T-Mobile to see if I can get another exchange, but they'll only do one exchange and I've used that one up
I now have until next Tuesday (so Thurs this week thanks to Xmas bank hols) to decide whether to return or keep the phone.....Aaarrrrggghh!!!
I now understand why Vodafone dropped the HD2 from their line up. It's a great gadget for people like us, but just not finished enough to sell as a top of the range phone to the general public.
Click to expand...
Click to collapse
They all do it, it isn't that your particular handset is faulty. I've had two as well.
Ah, okay then. I had thought that I was just a bit unlucky. Hopefully there'll be a volume-fix out soon then.
I have same problem, hopping for a fix soon.

Sgs2 mic problem !!

since i bought the phone when i talk with some one on the phone they always tell me that my sound is like im far away from the phone .. when i put the phone in the right ear .. then when i put it in the left ear it will be okay because the mic will be near my mouth !! is this a problem in my phone only or anybody having the same problem?
Only one so far, let's hope (and sad for him) he's the only one!
I having the same problem too.
One here also. Samsung has done some bad design flaws here
Sent from my GT-I9100 using XDA App
So there is no soultion for this problem
Sent from my GT-I9100 using Tapatalk
I have the same problem as well...
Same problem here aswell.. The mic doesnt seem so gud some times my voice sounds muffled, iv tested this by recording a voicemail n listening to it and sometimes i couldnt even make out wat i was saying lol
Sent from my GT-I9100 using XDA App
you guys mean the volume issue!!!!!
tired of making calls on your new Galaxy S2 and no one can hear you or you can barely hear then them,
believe or not is not just handset volume, but its also headset, speaker and Bluetooth.
you guys should should be ignored
try 3 possible solutions that worked for me:
look at my reply here:
http://forum.xda-developers.com/showthread.php?t=1107384&highlight=volume
look at post number 8 and plz tell us if any of the three solutions worked or did not work for you.
about encapsulated mic
hi, everyone...
this problem is about encapsulated mic by the wrong positioned sheath. my friend from Turkey solved the problem by taking away the sheats from case...
best regards,,,
mfcaglar said:
hi, everyone...
this problem is about encapsulated mic by the wrong positioned sheath. my friend from Turkey solved the problem by taking away the sheats from case...
best regards,,,
Click to expand...
Click to collapse
mfcaglar, have you details of how to do this?
EDIT: It's not necessary. It's explained here: http://forum.xda-developers.com/showthread.php?t=1363458
Regards

When swiping to answer the call a call sound 1 second become a critical loud

PLs who can check.
When swiping to answer the call a call sound 1 second become critical loud and i hear strange rattle.
SUNUN said:
PLs who can check.
When swiping to answer the call a call sound 1 second become critical loud and i hear strange rattle.
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You mean the ringtone right? Mine also has that. is there any fix for that?
-Sinan- said:
You mean the ringtone right? Mine also has that. is there any fix for that?
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Yes dear. No there is no any solution yet. Samsung i hope that will fix it in the next firmware update.
Who have this problem too?
SUNUN said:
PLs who can check.
When swiping to answer the call a call sound 1 second become critical loud and i hear strange rattle.
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Click to collapse
-Sinan- said:
You mean the ringtone right? Mine also has that. is there any fix for that?
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Thank god that someone else also noticed that... I was thinking I was going crazy or something, hahaha...
So, does anyone have any news about this issue? Has anybody confirmed it to be a software-only problem or there's still a chance of this to be a hardware problem?
There's so few people talking about it that I was afraid I've got a faulty phone... I was even considering returning my note 4 through the warranty policy!
davi_ssilva said:
Thank god that someone else also noticed that... I was thinking I was going crazy or something, hahaha...
So, does anyone have any news about this issue? Has anybody confirmed it to be a software-only problem or there's still a chance of this to be a hardware problem?
There's so few people talking about it that I was afraid I've got a faulty phone... I was even considering returning my note 4 through the warranty policy!
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Click to collapse
I think it is firmware problem.
Same issue, went to Samsung store, the guys there told me that they've never heard about this... I'm waiting for the update to 5.0.1 and if it persists I'll return the unit under warranty. Very disappointing... after 2 years with no issues with the Note 2, this issue drives me crasy especially because I receive more than 50 calls a day.
Sent from my Galaxy Note 4

Headphone jack problem

Hi,
I have a problem with the headphone jack. Any headphone plug into it get ejected very easily.
Just by turning a little the plug it get pop-out.
Had the phone for 4 months now and never had this issue before.
Anyone experience this ?
Thank you
skullmurdoc said:
Hi,
I have a problem with the headphone jack. Any headphone plug into it get ejected very easily.
Just by turning a little the plug it get pop-out.
Had the phone for 4 months now and never had this issue before.
Anyone experience this ?
Thank you
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Click to collapse
Yeah mine's currently RMA'd to fix that same problem. I don't think it's a wide spread issue but I'd setup an RMA to get it fixed quick.
nolimit78 said:
Yeah mine's currently RMA'd to fix that same problem. I don't think it's a wide spread issue but I'd setup an RMA to get it fixed quick.
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Click to collapse
Thank you!
I am in contact with ZTE Canada. They ask for my IMEI so I guess I will have to RMA it also.
Sucks I like the phone but one of the thing that scared me going with ZTE was reliability. :-\
skullmurdoc said:
Thank you!
I am in contact with ZTE Canada. They ask for my IMEI so I guess I will have to RMA it also.
Sucks I like the phone but one of the thing that scared me going with ZTE was reliability. :-\
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Click to collapse
Yeah like I said, I don't think it's widespread. I'm the one that caused the problem.. But I think it's very cool that they RMA'd it for free and are taking care of it. Now I don't have the device yet so we'll see what happens when it's all said and done, but at this time? I'm completely happy with the warranty on the phone that just CAME with it for free. I dig that.
skullmurdoc said:
Hi,
I have a problem with the headphone jack. Any headphone plug into it get ejected very easily.
Just by turning a little the plug it get pop-out.
Had the phone for 4 months now and never had this issue before.
Anyone experience this ?
Thank you
Click to expand...
Click to collapse
That does not sound normal. I'd contact ZTE support and see if that's covered by their warranty.
Hello.
Ive got the same problem since this morning. My phone never dropped or something like that. I cannot plug some headphones. They were easily pushed out every time.
What happened to your phones ? I contacted zte germany. Lets see what they say.

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