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Hey guys, i was wondering, since i will probably have to import this phone and use it on a U.S. based plan, like t-mobile, would the "Myfaves" (TOP5) work on this phone. I can narrow the people i call the most to 5 important contacts, but since this phone would be from out of the U.S., would i still be able to use that feature? Im really wanting this phone and since their is a t-mobile store right behind my apartment, i see no reason as to go with any other company. Im not a big talker, but a major text person, that is why i would go with the "myfave" package with t-mobile. Anyone have any experience with T-mobile and this phone?
Hi redrazr7791,
I do not have the HD yet and I also do not have MyFaves plan.
But I would be happy to explain this to you. Anyway, please correct my info if you find any error.
The HD is an unlocked GSM phone, means it works in every GSM network around the world. T-Mobile and ATT are the two GSM provider in the US. Therefore, the HD will work in either networks fine. The only concern we have in the US is that, the HD will not support 3G in the US.
Whatever plan you choose determine what kind of service you get and how much you pay per month. It has nothing to do with the phone. If you choose the T-Mobile MyFave plan, it means you will get unlimited phone service to your 5 favorite numbers and you would pay the exact amount of $ every month as long as you use your phone within the defined/agreed scope of services included in the MyFave plan.
The phone has nothing to do with it.
From software side, T-Mobile's supported phone will have the MyFaves software installed, which allows you to choose 5 contacts and make them easily accessible from the phone, by displaying their contact pictures.
In the HD, there is also built in Favorite Contact software that will allow you to assign your favorite contacts to make them easily accessible.
What is the difference, you have to register your 5 favorite contacts to T-Mobile via the t-mobile website if you do not use T-Mobile supported phone that has the MyFaves software built in. T-Mobile allows you to change your 5 favorite contacts each month, so everytime you want to change your 5 favorite contact that is covered under the plan, you have to change it on-line, and then if you wish, assign them into your Favorite Contact in your phone.
awesome thanks for your response i have been looking at their plans and hope to be able to run this phone on one of them. If anyone else has any ideas or info, post it up, maybe it can help some potential buyers besides myself
Where do you plan to buy it from? I'm also very interested and tempted to buy.
Indeed I have been using unlocked PPC with T-Mobile for the last 7 years I guess.
They have the cheapest data plan. =)
hey guys if u need tm settings for pic and net i have them, just in case
Hey man i see your from Texas, where at im from texas too. I plan to buy it from Clove tech. I have been in contact with them and a friend of mine ordered from them successfully. His order is the one that i had hands on time with. I have just read a thread that supposidly a member here spoke with the HTC rep and they said it was coming to the U.S. anyone else read that?
lie_ui said:
Where do you plan to buy it from? I'm also very interested and tempted to buy.
Indeed I have been using unlocked PPC with T-Mobile for the last 7 years I guess.
They have the cheapest data plan. =)
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I have the Touch HD and am actually using it on a MyFaves plan. It works fine. You don't have to have the MyFaves application on the device. I change my Fav5 on My T-Mobile so there should be no problem there. It's just a bit more troublesome but it works for me.
P.S. I am in Phila in case you are wondering.
Awesome to hear my man, its good to know that the whole "MYFAVES" thing will work with this phone. After i can hopefully scrape together the money needed to import the phone and get the plan, im going to need all the help i can get lol
What do you think is the strategy behind selling the Tab with no voice capability? Make us buy two devices instead of one? I don't think that would work, the first carrier that decides to sell it with voice will get the whole market.
Is there some other reason I'm not seeing? Come to think of it, why am I buyng this thing from the phone company if it's not even a phone!?
I'm with Bell and the TV add clearly says "complete communications solution" and shows a guy in a phone call... but only when you get to to store do they tell you you can't actually make a phone call!
No hothead answers please and yes, I know you can flash the thing and make calls anyway...
davidke said:
What do you think is the strategy behind selling the Tab with no voice capability? Make us buy two devices instead of one?
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Exactly.
A few of us has commented on this in other threads... and I come down on the thought that all of the carriers are now rolling out these data-only (or Mobile Broadband, webConnect, DataConnect, etc) monthly plans where the obvious intent is to lock customers into multiple contracts -- one for their phone and another for their tablet device -- i.e., it is a play for additional revenue.
I can't imagine how there wasn't collusion involved here by the US carriers... unless it was Samsung's strategy, but that seems rather ham-fisted, even for Samsung.
Forcing you buying the device with additional data plan to the one you have now for your smartphone, that's whats behind date.
Wont I just cancel the data plan on my current phone when I get the Tab?
I'll be giving them less money not more... Why would anyone get two data plans?
Well, had just been to the TMobile store today to sort some other things out.
Had a chat with the sales girl who at first said it was impossible to get phone calls, they were different to the Euro models. When I took out my Tab and made a phone call, she was suprised but I pointed out that it was crazy I could get voice on Tmobile, but not 3G, but AT&T could be hacked to enable both. I asked 'why would I want to keep 3 accounts (my phone, my tab, and GF's phone) on TMobile, when I can more them to AT&T and get the device working the way I wanted to.
She couldn't really come up with a reason but didn't try to BS me. Eventually she realised that it was mad buying a phone capable device that had the phone part removed, but understood why I'd be bringing it back in < 30 days to get a refund and go to AT&T.
Then, after all that, she admitted that I wasn't the first person in complaining about it.
Sheesh.
But yeah, at this time, it's Prisoner's Dilemma. If NO-ONE offers voice, they'll get away with it. As soon as one carrier in the US offers it, the rest will have to offer it.
Jyveafk said:
Well, had just been to the TMobile store today to sort some other things out.
Had a chat with the sales girl who at first said it was impossible to get phone calls, they were different to the Euro models. When I took out my Tab and made a phone call, she was suprised but I pointed out that it was crazy I could get voice on Tmobile, but not 3G, but AT&T could be hacked to enable both. I asked 'why would I want to keep 3 accounts (my phone, my tab, and GF's phone) on TMobile, when I can more them to AT&T and get the device working the way I wanted to.
She couldn't really come up with a reason but didn't try to BS me. Eventually she realised that it was mad buying a phone capable device that had the phone part removed, but understood why I'd be bringing it back in < 30 days to get a refund and go to AT&T.
Then, after all that, she admitted that I wasn't the first person in complaining about it.
Sheesh.
But yeah, at this time, it's Prisoner's Dilemma. If NO-ONE offers voice, they'll get away with it. As soon as one carrier in the US offers it, the rest will have to offer it.
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Interesting I plan on doing the same but did she say anything about returning it with the modified firmware allowed?? But yeah I'm seriously trying to debate if I really like having my second phone as a access point just to access Internet with the tab , and going to AT&T now with no unlimited Internet would be a crappy option stupid AT&T
TurckBoatTruck said:
Exactly.
A few of us has commented on this in other threads... and I come down on the thought that all of the carriers are now rolling out these data-only (or Mobile Broadband, webConnect, DataConnect, etc) monthly plans where the obvious intent is to lock customers into multiple contracts -- one for their phone and another for their tablet device -- i.e., it is a play for additional revenue.
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Well, the joke's on them because I've cancelled my smartphone line & using the hacked Skype app to handle all of my Google Voice calls over their 3G network for a cool $25 a month. Can't imagine Im alone.
Unfortunately for tmobile I am going to return mine and get one from att. Didn't know they offer non contract. And their data plan seems cheaper and I can enable voice...
Sent from my SGH-T849 using XDA App
My buddy who is a manager for AT&T said there were 2 reasons to cripple the tab... #1 - why have customers have a total solution when they can pay for 2. #2 - can't have it take any fame from the iPad. Come on, why would AT&T make a stupid move and take out mms on their tab?! As small as it is but still, didn't they learn their lesson with mms on the iPhone?? He said this was covered in training. Im sure other US carriers have the same think in mind... Minus tmobile for reason #2... I am rather surprised in tmobile as they have been Rollin out devices like nobodys business and meeting the community demand.
peestandingup said:
Well, the joke's on them because I've cancelled my smartphone line & using the hacked Skype app to handle all of my Google Voice calls over their 3G network for a cool $25 a month. Can't imagine Im alone.
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I just signed for Axvoice unlimited international for just under $17/mo. and will be porting my cellular number to it. Now I can choose Simple Mobile or At&t for $60/mo for data only on the respective Tab and have simultaneous data and voip. I've been wanting to do this for a long time but now the plans and options make it possible .
peestandingup said:
Well, the joke's on them because I've cancelled my smartphone line & using the hacked Skype app to handle all of my Google Voice calls over their 3G network for a cool $25 a month. Can't imagine Im alone.
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Agreed. I'm sure a ton of folks will simply move to a data-only voip solution... but then you have folks like me who can't deal w/ any voip lag and require a traditional voice solution (but then I'm just going to use an ATT reseller as I refuse to contract w/ ATT directly!).
TurckBoatTruck said:
Agreed. I'm sure a ton of folks will simply move to a data-only voip solution... but then you have folks like me who can't deal w/ any voip lag and require a traditional voice solution (but then I'm just going to use an ATT reseller as I refuse to contract w/ ATT directly!).
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Tell her to keep quiet while you're talking, problem solved!
TurckBoatTruck said:
Agreed. I'm sure a ton of folks will simply move to a data-only voip solution... but then you have folks like me who can't deal w/ any voip lag and require a traditional voice solution (but then I'm just going to use an ATT reseller as I refuse to contract w/ ATT directly!).
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Yeah, I imagine it may not be a robust enough solution for a lot of folks, esp business types who need to talk on the phone a lot & need everything to be solid.
Fortunately for me, Im just a stay at home dad & dont talk on the phone that much. My wife & I mostly email/IM when she's at work, even when I had a smartphone. And the Skype/Google Voice combo works well enough when Im on the road to make/receive decent calls from random friends/family if I need that.
So for someone like me who uses much more data than voice, its pretty awesome that the US carriers actually didn't try to turn the Tab into a phone & charge extra for a voice plan.
Its possible to use the voip for the sprint g tab?
Sent from my SGH-T959 using XDA App
I got a nice SMS on March 18th from AT&T saying "An eligible data plan is required for Laptop, Tablet or MiFi devices. Call 611 as soon as possible for details and to avoid service interruption"
We are on 20th and I have no dtaa connection anymore
I happen to be paying the most expensive plan for my device (Coming from TP2), with an extra to have Exchange emails (Yeah can you believe you are charged extra for Exchange emails) and now.... I would have to pay even more because I use my SIUM in my tablet. WTF...
Maybe it's just me but if some of you have the same issue and found a workaround... Or maybe I should just step away from AT&T... F them...
Edit: Just got an SMS "Your data service has been restricted due to SIM swapping with a data Connect device". I pay 150$ a month for my data plan, calsl, etc... How much is not enough ????
I got the same thing. AT&T is now doing the same thing T-Mobile is doing. You cannot put a T-Mobile phone SIM in a T-Mobile tab, and, now, you cannot put an AT&T phone SIM (for example one with an unlimited data plan attached to it) into an AT&T tab.
It's all robbery.
My reaction to the text I got from AT&T was to erase, wipe, and flash my AT&T Galaxy Tab to Overcome 1.3.0, and then put my T-Mobile phone SIM into my AT&T Tab. Ha! THAT at least still works, since the two companies are separate.
And now, AT&T just bought T-Mobile! HA
Looks like after all the effort, I lose.
I am SO DONE with tablets and smartphones. Back to laptops and WiFi. The monopolies here in the U.S. are unbearable. And our government does nothing. No wonder the rest of the world hates us - we hate ourselves!
I got AT&T on the phone
The guy first explained me that technically tablets and phone cannot connect teh same way, etc, etc... So I asked him to stop the Bs#it because technically it was possible for 3 months... The guy I had on the phone was polite and pretty embarrassed...
I was straight forward explaining I don't mind paying for an extra tethering plan if that's what they want but I just want to carry around only ONE device, etc, etc... In the end he was very clear: they want us to use our tablet with a different plant and different SIM card. period
Now... for me it's clear they saw the IMEI of my device was different from the one I used to have so this + the fact I used a lot of Data may have triggered the detection... Or it is in the access point we use... But anyway/anyhow there is no way we cannot make our tablets appear as a Galaxy S or whatever other phone. Aside from the screen too much of the Hardware is similar to a phone not to be able to do something about it...
Meanwhile my data plan is frozen
I am SO pissed off. I can't believe I leave these guys 150$ a month and they can't even provide a decent service...
The worst: if I take a specific plan for my tab and trim down my phone plan it will cost me less
They are just F&*%#@ dumb and a terrible pain in the ass
Now let's work to "disguise" our Tab as a phone for AT&T connection...
I still think it has a lot to do with the Acces point setup... Or just the tethering... They guy on the phone was (maybe deliberately or not...) confusing about what was allowed and what was not... he was kind of implying that even if I get a tethering plan, tethering from my phone to my Tab would still be an issue if I don't use some kind of AT&T official tethering Software... (Weird...)
I am SO pissed off
I am thinking and if I go for the tethering plan I really don't see under which stupid claim they can block me... Sue it will cost more, but whatever...
Still this is justa shame
More AT&T fun I see.
Sent from my Incredible with the XDA Premium App.
I Am Marino said:
More AT&T fun I see.
Sent from my Incredible with the XDA Premium App.
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Yes... Teh problem is since they try to avoid users going around their stuff it is not even easy to understand what is allowed or not. Initially i brought a phone from abroad and was told I could use it on an illimited data plan... Fine. But now the guy on the phoen didnt even wnated to be clear whether I could use a non AT&T phone for my plan (So we're not even talking about the tab)
I think they may be targeting heavy users that dont show the same IMEIR as the one they registered. Or soemthign else.. probably can detect by the protocols used that we are not technically ona phone (But hey technically, aside teh screen tehre is no major difference betweena Galaxy tab and a Galaxy phone...)
They are targeting unlimited data plan users who are sim swapping. If you're on the 2gb or tethering 4gb plan you shouldn't see anything. People were putting their sims into laptops/netbooks and going nuts. It breaches the agreement with AT&T and they have the right to change your plan if you don't reply to them or stop sim swapping.
waltah! said:
They are targeting unlimited data plan users who are sim swapping. If you're on the 2gb or tethering 4gb plan you shouldn't see anything. People were putting their sims into laptops/netbooks and going nuts. It breaches the agreement with AT&T and they have the right to change your plan if you don't reply to them or stop sim swapping.
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I am not using it in a laptop but in my Tab. I use my Tab as my main phone and I ma pretty pissed off that AT&T decides which phone they like and don't like. It's not EVEN about the money: I proposed them to pay for a tethering plan (which would be stealing from me but whatever) and they do not even care
I would not even mind going for the 4Gb plan but that would mean giving up on voice services on my tab, ie would have to carry around two devices which i definitely do not want
Going the 4Gb plan + stripping down my phone to the cheapest plan AT&T has, would cost me less than I pay now... So it's not even a money issue. I am completely pissed off since I a ready to pay whatever they want but they do not seem to care
Anyway it's fine. They managed to kill the GTab and all other 7" tablets to come
They nearly succeeded by originally forbidding calls on it. They succeeded with this last measure
It was for me the perfect size between a phone and an iPad. If I cannot have Voice + illimited data on it I will just go for a large 4.3" phone
Thank you AT&T for killing progress and congratulation for displeasing customers who were actually ready to pay (Because in actual facts I was ready to pay more if it is what they wanted from me)
Alcibiade said:
Anyway it's fine. They managed to kill the GTab and all other 7" tablets to come
They nearly succeeded by originally forbidding calls on it. They succeeded with this last measure
It was for me the perfect size between a phone and an iPad. If I cannot have Voice + illimited data on it I will just go for a large 4.3" phone
Thank you AT&T for killing progress and congratulation for displeasing customers who were actually ready to pay (Because in actual facts I was ready to pay more if it is what they wanted from me)
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I'm in the same boat, Alcibiade. Never tether, just like the phone and tablet in one device.
Just got off the phone with our friends at AT&T and got the same message. Unfortunately, there is no 4GB plan for data devices like the Tab, just "phones". So I'm stuck with carrying a phone and a Tab until we figure out a way around this issue.
I got the same message from at&t too. I think the only workaround to this is to get the telstra or the other canadian tab that uses the 850 band. Anyone with the telstra tab want to do a trade for a like new at&t tab?
Believe me it pisses me off too, and I work there. lol
I'm planning on getting a GTab and was going to use it for voice occasionally so it kinda throws a kink in the works. I have the 4gb tethering plan. I really just want to be able to jump right on the Tab and use it without kicking the hotspot on so I'll just end up going down to the 2gb plan for my Atrix and the 2gb plan for the Tab. I wanted to carry one device when I wanted to, but I love my Atrix so I'm not sure how often I would do it anyway.
I believe AT&T doing the same as T-mobile by look up the IMEI. The IMEI database will match the phone you use. The only workaround is change the IMEI on the tab.
You will see the TAB Icon under your att account but I did not see that months ago....
Currently on the phone with att about the same issue...thing is im using an htc desire from telus...im not swapping my simcard with anything at all. They are saying my device is coming up as a telemetry unit which is therefore making the assumption of sim swapping. On the phone for an hour now and the geniuses still cant figure out how to fix the issue.
small9 said:
I believe AT&T doing the same as T-mobile by look up the IMEI. The IMEI database will match the phone you use. The only workaround is change the IMEI on the tab.
You will see the TAB Icon under your att account but I did not see that months ago....
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Not sure it's through the IMEI. How do they do if I use a foreign phone ? If it is that simple, we all know how to find a solution...
I hope they do not make me PAY for my data plan while I they block it, I would be even more pissed off
One point I do not get: if I pay for a Tethering plan (Which I don't but am considering if it can help), why the hell would they block me from using my plan the way I want. Illimited + tethering --> I use it on my tab or anything else doesn't matter (Could be my phone tethered to my laptop it would be the same)
jstdontgiva said:
Currently on the phone with att about the same issue...thing is im using an htc desire from telus...im not swapping my simcard with anything at all. They are saying my device is coming up as a telemetry unit which is therefore making the assumption of sim swapping. On the phone for an hour now and the geniuses still cant figure out how to fix the issue.
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Funny cause it's exactly what I told them: I have a foreign phone as well (On top of my Tab) and I bet them that my foreign phone would have the same issue
MMh so they either detect what we do with the IMEI or potentially the radio (Or a combination of both)
I feel really bad trying to find a workaround while what I ma doing is perfectly legit when it is on my TP2, or I am even ready to pay for their Tethering plan........
If the issue is just the IMEI, that can be easily solved... But I dont like to have to be sneaky when again I pay honetsly my stuff every month
If you find a solution for your telus please tell us
Yeah I got that text last night around 9 pm I nearly craped my self. I was like wtf. I have the unlimited data. it shouldn't matter what device my Sim is in.. I guess I'll see what the tab does with the Sim that it came with. my Nexus still works fine though. I checked the website today and they are doing Maintenance to the data section. figures.
hybred-nexus said:
Yeah I got that text last night around 9 pm I nearly craped my self. I was like wtf. I have the unlimited data. it shouldn't matter what device my Sim is in.. I guess I'll see what the tab does with the Sim that it came with. my Nexus still works fine though. I checked the website today and they are doing Maintenance to the data section. figures.
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I am pretty sure my Tab fits ok within a 4Gb plan (I don't tether anyway). BUT I just dont wnat to carry aound 2 devices. My phone + teh Tab. And if I ahve to use their stupid plan / SIM card I will have to
I am surprised we don't see many more reactions. I thought a lot of us were doing Data + voice using their phone plans... Maybe not everybody was blocked yet. Or I just overestimate the number of US users using their tab like this. What's unbelievable is how other countries are managing the Tab vs the US (real pain here...)
Alcibiade said:
Funny cause it's exactly what I told them: I have a foreign phone as well (On top of my Tab) and I bet them that my foreign phone would have the same issue
MMh so they either detect what we do with the IMEI or potentially the radio (Or a combination of both)
I feel really bad trying to find a workaround while what I ma doing is perfectly legit when it is on my TP2, or I am even ready to pay for their Tethering plan........
If the issue is just the IMEI, that can be easily solved... But I dont like to have to be sneaky when again I pay honetsly my stuff every month
If you find a solution for your telus please tell us
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After getting off the phone here was the scenario:
The guy admitted to me that he was not very familiar with what was going on, however I could tell he was still trying pretty hard to find out how to resolve the issue by calling other departments and he didnt have a bias towards me having an unlocked phone like I know ATT personel tend to have.
Basically there were 3 options
1. return the phone which I laughed in his face ( this was recommended not by him but by another person in a diff dept
2. Turn the internet back on with the risk of shutting off again ( which I did not do because he told my my account was now flagged for disuse of internet and could result in plenty of charges I wouldn't want.)
3. Wait until Tuesday for a call back from him since some1 has to manually put in my IMEI # and override the system, (which was apparently down)
I took option 3 with the hopes that this will be resolved by the time the rep gets back to me on Tues. If it doesn't go well my phone is basically useless and I will probably push for a free phone somehow. Best of luck to everybody else, I will update ASAP
Hello,
I didnt know where to put this question but i am considering buying this phone. Does anyone know if it will work with FIDO (Canada)?
Thanks.
It works on Rogers so it should work on Fido as well
Yes, I am using it on fido and it is working perfectly!!
3 things:
1- download the sms time fix (the sms received will be -4hours unless you download this from the marketplace because how rogers/fido does thier time stamping)
2- take name display out as some reported that it doesn't play nice with atrix when you receive a call from a landline. (I never have that problem because noone calls me from landline)
3 - I am on the AT&T atrix and it will warn me when i reboot the phone that I am on roaming network, once you click the notification, your phone does not complain
I am on Rogers with the ATT Atrix. I just had to load the APN settings and now I'm good, data and calls are perfect.
HungryEel, I did not test sms, but I will look into your fix.
It WILL work with fido I brought the ATT from US and unlock it. Now I am using it in Canada with Fido. Really great run H+
I'm on Rogers and didn't need any SMS fix. I did call in to ask for "name display" to be "excluded" from my account though - this fixed the Pay Phone listing from coming up on incoming calls though.
+1 worked fine on Fido... unfortunately when you unlock this phone it voids the bell warranty so i have to go through the Motorola service centre in Richmond...
Sent from my Xoom using XDA App
Hey Guys, since this is a topic about using in canada on rogers/fido network, I have two questions.
where did ya'll get the phone unlock from? and if someone can tell me how much it would cost?
and does anyone know if the 6GB dataplan from rogers/fido still possible to get?
i know for sure that Android eats up the data very quickly, i have opted for 1 gb data from rogers and I am always either almost finished with or over the data. i like the Atrix, am definitely picking up the phone by this saturday. Don't want to carry around 2 phones, if the 6gb plan is not available, thinking of leaving rogers as it is too expensive.
any suggestions? help much appreciated.
I used Cellunlock.com there are some coupons floating around for 50% off.
For your Rogers plan, you really should read this thread. I had a crappy plan and after reading that thread and doing my homeworks, I called retention 3 times and ended up with a ridiculously nice plan. From what I know, the 6Gb plan is dead and the only way to get one is to have a grandfathered corporate plan.
How are you using so mutch data ? you should try using wifi ... (or opera mini)
Oh and don't forget to call retention, maybe they can do something for you.
noxlord said:
I used Cellunlock.com there are some coupons floating around for 50% off.
For your Rogers plan, you really should read this thread. I had a crappy plan and after reading that thread and doing my homeworks, I called retention 3 times and ended up with a ridiculously nice plan. From what I know, the 6Gb plan is dead and the only way to get one is to have a grandfathered corporate plan.
How are you using so mutch data ? you should try using wifi ...
Oh and don't forget to call retention, maybe they can do something for you.
Click to expand...
Click to collapse
Thanks a lot for the info. I will try CellUnlock.com.
I will call Rogers Retention people and see what happens. I have tried that trick in past and have got response such as "Oh you want to cancel your plan, sure, pay the money to us and F... O..." basically. Hence I am a little hesitant. But hey, there is no reason why I shouldn't try calling them again.
Why do I use it so much? Cuz my job requires me to... I travel through GTA a lot, and because I have a smartphone, I use it for pretty much everything from checking my emails to making phone calls to use it as a GPS.
creativedevil said:
Thanks a lot for the info. I will try CellUnlock.com.
I will call Rogers Retention people and see what happens. I have tried that trick in past and have got response such as "Oh you want to cancel your plan, sure, pay the money to us and F... O..." basically. Hence I am a little hesitant. But hey, there is no reason why I shouldn't try calling them again.
Why do I use it so much? Cuz my job requires me to... I travel through GTA a lot, and because I have a smartphone, I use it for pretty much everything from checking my emails to making phone calls to use it as a GPS.
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read the thread, if you are into a contract, there is a new rules: they can only charge you what you own them on your subsidised phone.
use a line like "I really like your service, but since it's SOOO mutch cheaper elsewere, there is no reason for me to stay..."
noxlord said:
read the thread, if you are into a contract, there is a new rules: they can only charge you what you own them on your subsidised phone.
use a line like "I really like your service, but since it's SOOO mutch cheaper elsewere, there is no reason for me to stay..."
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Click to collapse
To add to this, remind the CSR that you want to be compelled to stay but in such a competitive market place you need to look at all avenues (the mitigating factor being what you pay, you want a better plan for what you pay!).
Do make sure to up sell the benefits of staying with your current provider and they'll happily recline, making small talk and keeping the discussion constructive and positive. They'll "review" things and find either a feature they can add, a discount that can be applied, etc. Just remain optimistic and act as though you're so torn between sticking with them or going with a risky new provider.
This usually seems to yield good results with me. I've worked in Retention departments and can sniff a promo hopper from a mile away. But if you're a nice promo hopper, whatever, I'll give you a good deal. Just be polite and a good sport. They'll try hooking you up where they can. Usually..
(if not, tell them thanks and that you'll call back after some review)
Thank you so much for the input guys... Real Helpful tips... I will try all the options mentioned above and will get back with some results...
Awesome, man. Let us know how it goes.
bongd said:
Awesome, man. Let us know how it goes.
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Well guys, the tips above didn't help in the first try. I called them, got transferred to retention, answer was same old ****ed up response... Oh, we are sorry to see you leaving, let me just remind you that you will have to pay Rogers to end your contract, when do you want to end the contract?
I will try calling them again next week and see if my luck works out this time...
Again, thanks a ton. I have my Atrix working superb and flawlessly.
Ive been reading on some stuff regarding HTC and their lack of providing a true root unlock on their Android devices. So im wondering if its the same for their WP8 offerings? The main thing i want to do once i dev unlock the 8XT is to be able to get wifi sharing working, but im a bit worried that things like that would be locked down. Im not worried about the usage as it would be minimal at best, 1-2 megs a month prob at most.
Then, onto the Samsung issue... ive heard they are quite a bit more open to full rooting/unlocking and then theres the better resolution over the 8XT.
Then you have the price point, the 8XT is at Sams Club, Radio Shack and other places for $80 while at Sprint stores its $150 before $50 rebate. The ATIV S Neo will be $200 out the door and a $50 rebate.
So, your thoughts?
Talon Pro said:
Ive been reading on some stuff regarding HTC and their lack of providing a true root unlock on their Android devices. So im wondering if its the same for their WP8 offerings? The main thing i want to do once i dev unlock the 8XT is to be able to get wifi sharing working, but im a bit worried that things like that would be locked down. Im not worried about the usage as it would be minimal at best, 1-2 megs a month prob at most.
Then, onto the Samsung issue... ive heard they are quite a bit more open to full rooting/unlocking and then theres the better resolution over the 8XT.
Then you have the price point, the 8XT is at Sams Club, Radio Shack and other places for $80 while at Sprint stores its $150 before $50 rebate. The ATIV S Neo will be $200 out the door and a $50 rebate.
So, your thoughts?
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WiFi sharing is locked down. The only method available to unlock it involves sim swapping with different carriers.
WiFi sharing is a built-in feature of the OS, but it will check your data plan for approval before you can use it. If your plan doesn't allow it, then there's no way I know of to reliably work around the restriction. However, we do have wired tethering for Samsung phone (haven't tested the Neo, but it should work) and that seems to bypass the carrier restrictions.
No WP8 phone has a "true root unlock" at all. The OEM policies for Android are quite irrelevant here (and FWIW, HTC does offer a bootloader unlock, which allows completely rooting the phone, on Android). We're working on "rooting" WP8, but so far, no dice except for isolated reports of success on specific models of phone, mostly the Huawei Ascend W1.
The Neo is more expensive than the XT because it's a better phone. Look at the specs; the Neo has a better (and bigger) display, better storage, bigger battery (and it's removable; not sure about that on the XT), and probably better cameras too. The XT will have better audio, but that's probably about it.
I keep using rooting in place of 'being able to unlock and flash' I guess. But an article I read today was complaining about HTC and their 'unlocking' issues.
I'm aware the ATIV does have better specs, but I haven't liked the feel of their HW since the Moment, it just feels cheap and light. Not that the XT isn't light and I don't like that either, coming from the likes of the Touch Pro and Touch Pro2 I currently use. I also don't really want a tablet for a phone lol, but I am disappointed that Sprint keeps wanting WVGA devices from HTC
The reason in looking for the WiFi tether is I'm putting Is Galaxy Tab 2 in my Mazda 6 and would like to use it occasionally for nav, and I doubt it has native USB hosting.
So having said all that, what's the SIM trick?
Talon Pro said:
I keep using rooting in place of 'being able to unlock and flash' I guess. But an article I read today was complaining about HTC and their 'unlocking' issues.
I'm aware the ATIV does have better specs, but I haven't liked the feel of their HW since the Moment, it just feels cheap and light. Not that the XT isn't light and I don't like that either, coming from the likes of the Touch Pro and Touch Pro2 I currently use. I also don't really want a tablet for a phone lol, but I am disappointed that Sprint keeps wanting WVGA devices from HTC
The reason in looking for the WiFi tether is I'm putting Is Galaxy Tab 2 in my Mazda 6 and would like to use it occasionally for nav, and I doubt it has native USB hosting.
So having said all that, what's the SIM trick?
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There is no "SIM trick".
you just need a data plan which allows tethering.
thals1992 said:
WiFi sharing is locked down. The only method available to unlock it involves sim swapping with different carriers.
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mcosmin222 said:
There is no "SIM trick".
you just need a data plan which allows tethering.
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This is what i was talking about.
Talon Pro said:
This is what i was talking about.
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I thought I had heard some success with having your primary MO's SIM in first, turn it off, place second MO's SIM in, turn back on, go to your mo config app (on nokia its access point in settings, on HTC its Connection Setup, I have no idea where its at on Samsung.) check if internet sharing is on, and repeat the process to go back to the first MO's settings.
I just didn't recall many people getting it working doing that, because I don't know if Internet Sharing can be relocked; hence I didn't reply in detail at first.
If you pay for it in your plan then it should be automatically enabled anyways......
Ok, so heres a stupid question that im sure i know the answer to.. but... here goes anyways...
Are the days of flashing a phone to another provider like WinMo gone? If you can flash a WP8 phone to work on Page Plus, could you theoretically get it on Sprint too?
It seems that if i want a decent handset that isnt the size of a tablet then a used Nokia is my best bet. 810/820/822's are all over eBay for around $150 and in my area i have T-Mo and Cinci Bell for GSM carriers, but T-Mo is the only one with unlimited data. Which brings up another point. I consider myself a fairly heavy data user, but these days its mostly email and the occasional Twitter website bombing using Opera Mini. I use an average of <300megs/month. So theoretically, i could go to Verizon with the 1GB plan and not worry about it, i just dont know how much more data i would use. Of the apps i mess around with on my wifi Arrive, i use Twitter and Words with Friends the most. Sometimes the eBay app, but i find its cumbersome when i have a real computer within reach nearly all day at work or home.
My biggest concern/***** is that as of Oct 19th ill have been with Sprint for 13 years and they really dont care to keep me that much. Ive had more than one person tell me that, yet despite the ones who say they value my loyalty, cant seem to prove it by offering a free handset, moving my upgrade period up 18 days or offering a 'special plan' like in the past. And they dont have good offerings like in the past and the plans.. ugh. Wheres the carrier that will let me get 200 mins/month with unlimited text/data for around $50 like you used to be able to get?
Talon Pro said:
Ok, so heres a stupid question that im sure i know the answer to.. but... here goes anyways...
Are the days of flashing a phone to another provider like WinMo gone? If you can flash a WP8 phone to work on Page Plus, could you theoretically get it on Sprint too?
It seems that if i want a decent handset that isnt the size of a tablet then a used Nokia is my best bet. 810/820/822's are all over eBay for around $150 and in my area i have T-Mo and Cinci Bell for GSM carriers, but T-Mo is the only one with unlimited data. Which brings up another point. I consider myself a fairly heavy data user, but these days its mostly email and the occasional Twitter website bombing using Opera Mini. I use an average of <300megs/month. So theoretically, i could go to Verizon with the 1GB plan and not worry about it, i just dont know how much more data i would use. Of the apps i mess around with on my wifi Arrive, i use Twitter and Words with Friends the most. Sometimes the eBay app, but i find its cumbersome when i have a real computer within reach nearly all day at work or home.
My biggest concern/***** is that as of Oct 19th ill have been with Sprint for 13 years and they really dont care to keep me that much. Ive had more than one person tell me that, yet despite the ones who say they value my loyalty, cant seem to prove it by offering a free handset, moving my upgrade period up 18 days or offering a 'special plan' like in the past. And they dont have good offerings like in the past and the plans.. ugh. Wheres the carrier that will let me get 200 mins/month with unlimited text/data for around $50 like you used to be able to get?
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Flashing Nokia's - YES! Anything else... idk, I haven't tested.
With having Sprint/PagePlus, you don't have much of a choice, because there aren't any unbranded CDMA phones on the market, there's usually one or variants for the carrier (usually just color options, but sometimes different models) and thats it. I'd personally recommend Verizon (awesome speed, but meh datacaps) for their stable network covering areas that Sprint/AT&T(Or cincinnati-bell for that matter and I'm in cinci )/T-Mobile can't cover. I'd personally just recommend follow whichever has the fastest, but that might not be very friendly on the wallet.
All in all, just stick with a 500mb plan, I usually use that much and I even use metrotube (3rd party youtube app) fairly often. I can't say though, I'm on my mother's plan still and its 20GBs shared with the HomeFusion thingy (VZW is our home ISP, still better than satellite though.)
Or, have you thought of a pay as you go phone? I thought I saw one for AT&T and one for T-Mobile. I can't really recommend anything on price though.
Hope that helps a bit.
Talon Pro said:
I keep using rooting in place of 'being able to unlock and flash' I guess. But an article I read today was complaining about HTC and their 'unlocking' issues.
I'm aware the ATIV does have better specs, but I haven't liked the feel of their HW since the Moment, it just feels cheap and light. Not that the XT isn't light and I don't like that either, coming from the likes of the Touch Pro and Touch Pro2 I currently use. I also don't really want a tablet for a phone lol, but I am disappointed that Sprint keeps wanting WVGA devices from HTC
The reason in looking for the WiFi tether is I'm putting Is Galaxy Tab 2 in my Mazda 6 and would like to use it occasionally for nav, and I doubt it has native USB hosting.
So having said all that, what's the SIM trick?
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Did I read correctly... you're currently using a HTC Touch Pro 2?
What service plan do you currently have with Sprint?
I'm curious since I'm having a similar dilemma you are facing.
Well, as of that post, yes. I just dumped Sprint after 13 years cause i wanted a Nokia and the 810 was exactly what i wanted. I was on the Everything Talk/Text 450 with a special $3.50 unlimited data plan. If you can look past the internet programming itself into Opera's oblivion and the lack of apps for things you have to use the website for, stay with Sprint. I do NOT recommend the 8XT and the ATIV S Neo just wasnt grabbing anything on the 'like' column. So far with T-Mo ive only found one spot i dont have full 4G coverage at and all i need to do is walk out the door to get it back.
Whats crazy is i still only use around 250megs of data and i have Twitter, WWF, 4 emails accounts 2 of which check every 30 mins. Now that i finally got Sims Free installed ill probably use more data, but still, no where near the 2.5gigs i pay for. Also, for two lines, i pay $100/month for unlimited talk/text and 2.5 gigs of data for 2 lines and thats before my 15% discount. Beat that Sprint. Oh, wait, you cant.
Stupid website...
if you're interested in hacking your phone, get the ATIV. Samsung's diagnosis app (built into the phone) is making messing with WP8 easy. You're able to directly edit the registry and do all sorts of stuff