[Q] Galaxy S5 locked on Reactivation Lock? - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

Hello I bought my verizon galaxy s5 yesterday on craigslist knowing verizon phones now come factory unlocked and intended to use it with my T-mobile sim. When I tested the phone everything worked fine but later on when I got home I decided to factory reset it to clean it up and now I am stuck with a "reactivation locked" window asking me for the owners samsung id, I then tried contacting the seller and now he wont respond so I am stuck with it. I have now made research and know that its a security new method on verizon phones. Is there a way to fix/disable this? any input will be greatly appreciated, thanks.

verizon phones now come factory unlocked??
This is news to me.
Kies or Odin might allow you to install a new image.

rolozcar said:
Hello I bought my verizon galaxy s5 yesterday on craigslist knowing verizon phones now come factory unlocked and intended to use it with my T-mobile sim. When I tested the phone everything worked fine but later on when I got home I decided to factory reset it to clean it up and now I am stuck with a "reactivation locked" window asking me for the owners samsung id, I then tried contacting the seller and now he wont respond so I am stuck with it. I have now made research and know that its a security new method on verizon phones. Is there a way to fix/disable this? any input will be greatly appreciated, thanks.
Click to expand...
Click to collapse
Pretty sure you're screwed...it's an anti-theft security measure.
http://www.techtimes.com/articles/5...ck-and-find-my-mobile-anti-theft-features.htm
Sent from my SM-G900V using XDA Free mobile app

pego99 said:
verizon phones now come factory unlocked??
This is news to me.
Click to expand...
Click to collapse
This has been the case with 4G phones. It is sim unlocked, as in you can use other carrier's sim cards, not with an unlocked bootloader in case that is what you were thinking.

rolozcar said:
Hello I bought my verizon galaxy s5 yesterday on craigslist knowing verizon phones now come factory unlocked and intended to use it with my T-mobile sim. When I tested the phone everything worked fine but later on when I got home I decided to factory reset it to clean it up and now I am stuck with a "reactivation locked" window asking me for the owners samsung id, I then tried contacting the seller and now he wont respond so I am stuck with it. I have now made research and know that its a security new method on verizon phones. Is there a way to fix/disable this? any input will be greatly appreciated, thanks.
Click to expand...
Click to collapse
You will have to get it from the seller.
It likely wasn't done maliciously nor may they remember even setting it.
IIRC when setting up the phone it is an option that you can enable. Chances are it may be a password they use for many things and my not want to divulge it?
Unfortunately you will have to get ahold of them as only they know the password.
The only other thing I can think of is flashing the ODIN tar. Not sure that this will reset it anyways as when you enable this option there is a message saying that Reactivation lock must be disabled before sending your phone in for service.

9/10 guy probly screwed u for a claim because that feature would have to been activated it wont activate on a reset as it would have asked for password prior to reset and the fact that its asking for the Samsung id is evidence to the fact
Sent from my SM-G900V using XDA Free mobile app

rolozcar said:
Hello I bought my verizon galaxy s5 yesterday on craigslist knowing verizon phones now come factory unlocked and intended to use it with my T-mobile sim. When I tested the phone everything worked fine but later on when I got home I decided to factory reset it to clean it up and now I am stuck with a "reactivation locked" window asking me for the owners samsung id, I then tried contacting the seller and now he wont respond so I am stuck with it. I have now made research and know that its a security new method on verizon phones. Is there a way to fix/disable this? any input will be greatly appreciated, thanks.
Click to expand...
Click to collapse
Try this:
http://forum.xda-developers.com/showpost.php?p=60279880&postcount=51

garsax said:
Try this:
http://forum.xda-developers.com/showpost.php?p=60279880&postcount=51
Click to expand...
Click to collapse
This is the second thread you've done this in. Stop finding year old dead threads and posting a link to the solution that was found a year ago. If you want to get your post count up, try posting something useful (like me) in a thread you can contribute to:good:

Breakthough!!!! glitch found
rolozcar said:
Hello I bought my verizon galaxy s5 yesterday on craigslist knowing verizon phones now come factory unlocked and intended to use it with my T-mobile sim. When I tested the phone everything worked fine but later on when I got home I decided to factory reset it to clean it up and now I am stuck with a "reactivation locked" window asking me for the owners samsung id, I then tried contacting the seller and now he wont respond so I am stuck with it. I have now made research and know that its a security new method on verizon phones. Is there a way to fix/disable this? any input will be greatly appreciated, thanks.
Click to expand...
Click to collapse
I found a way to access the devices of my sm-g900v with the build OE1 with this problem. So the bug i found is not complete but, i know that someone could do something with this info. All you need is blue-tooth headset mines are the lg HBS750. First you have to call 911. turn the bluettooth on and Quickly disconnect the call... you should be on the searching for devices.. At this point you connect you headsets and connect to wifi.. and press the speak/call button on the headset. S-voice should pop-up and ask you to connect to wifi (if you didnt follow my directions) if you did, you should be able to open settings are any stock app... i tired to disable from the settings but, it keep re-checking itself. Maybe someone could find out use this access to disable the reactivation lock.

have you find any solution to the reactivation lock?
rolozcar said:
Hello I bought my verizon galaxy s5 yesterday on craigslist knowing verizon phones now come factory unlocked and intended to use it with my T-mobile sim. When I tested the phone everything worked fine but later on when I got home I decided to factory reset it to clean it up and now I am stuck with a "reactivation locked" window asking me for the owners samsung id, I then tried contacting the seller and now he wont respond so I am stuck with it. I have now made research and know that its a security new method on verizon phones. Is there a way to fix/disable this? any input will be greatly appreciated, thanks.
Click to expand...
Click to collapse
if you find anything that WORKS, plz can you post it here, i have the same problem, I bought a G900V, later upgrade to PD1 android 6.0.1 and find the surprise

I've got some phones with a reactivation lock as well. I'll look into above. Any chance you could bring up adb? If so I can give you the adb input commands to force a hard reset via a bug, it may work and bypass reactivation lock as it is a full wipe, but no promises. Otherwise I have a theory for disabling it via a script that can be pushed via adb and executed. I need to see if I have time, cause it needs to be done
Thanks for getting me that far!!!

ive gotten close
GeTex said:
I've got some phones with a reactivation lock as well. I'll look into above. Any chance you could bring up adb? If so I can give you the adb input commands to force a hard reset via a bug, it may work and bypass reactivation lock as it is a full wipe, but no promises. Otherwise I have a theory for disabling it via a script that can be pushed via adb and executed. I need to see if I have time, cause it needs to be done
Thanks for getting me that far!!!
Click to expand...
Click to collapse
I have an s5 on bok3 firmware right now with a samsung reactivation lock lockout without root or unlocked bootloader and no custom recovery
i first went back to bok3 firmware then used the otg usb/cable bug to access the file manager i've also gotten into play store settings phone and couple other things but also i force closed a bunch of apps and then backed into the setup wizard and got phone activating as if it was a new device but alas it failed as i had disabled and/or forced close activation agent. I haven't been able to recreate since. ps you can access lock screen by going to android device manager on the web and using the lock feature to change the lockscreen password. I also discovered samsung account is the issue app for reactivation lock as when i force closed and disabled it setting menu crashes instead of does nothing when you try to do a factory reset in setting or add a samsung account to your device.
perhaps we can install a custom version of the s5 samsung account app to our device i dont have the skills to change it but you might. Just a thought

Reactivtion lock is off!!!!!!!!!!
I booted NCG on PB1 Bootloader
is a new thread on s5 verizon general on xda
im testing it to see if reactivation lock can be circumvented this way will tell you either way as soon as i can
IT IS CONFIRMED WORKING AND REACTIVATION LOCK IS OFF
http://forum.xda-developers.com/ver.../reactivation-lock-off-finally-stuck-t3433342
this is the guide i wrote

Related

Reactivation Lock on OE1

A familiar story to some of you on the forums,
I recently bought a new s5 on Craigslist hoping it would be a no hassle deal. I checked the IMEI and it was not reported as a stolen phone. Ended up factory resetting the phone and of course REACTIVATION LOCK screwed the pooch. Of course the previous owner had no idea there was the lock on and they don't even know the email that was used. I've looked up videos on how to bypass it, to no avail.
Upon further research, I've established that the new Verizon update OE1 is on the phone which seems to me I'm even more deep than I would have thought. I know there is very little support into this update since it is very new at the moment, but I've tried re flashing this update (OE1) as well as previous updates (OE1 won't let you downgrade). I've tried re partitioning via the pit file here, again to no avail. I have also tried to make a backup of a friend's phone (exact same model and update) where the setting was disabled and restoring it on my phone (via Kies). Unfortunately, Kies won't let you restore the "email account settings" on a different device (if they could be restored on this phone maybe I could use his samsung account to unlock the reactivation lock). I have even tried calling Samsung and stopped in a Verizon store to see if they could do anything but they could not.
Soooo...
Is there a way around this(like a bug/glitch/exploit on other [non-Verizon] phones)?
Would it be possible to restore my friend's email account info by "tricking" Kies into thinking it's the same phone (if it doesn't require an IMEI swap or other questionable means)? Or by restoring his info from another backup/restore program? And would it be worth a try?
Could I flash a different bootloader or download mode from a different carrier to get it to work?
I figure devs are working on a root solution for this update so maybe in the future?
Or am I truly just SOL and out a couple hundred dollars??
Have you tried calling Verizon's tech line? The people in the stores rarely know anything but basic things about the phones. The people on the tech line generally have access to software to make changes to the phone remotely too.

galaxy S5 Verizon LOCKED!!!!

Guys im about to freak out, I just got a phone en ebay that is locked, i knew that it was locked but I was not expecting this type of lock that I needed the original samsung account to unlock it, even after factory reset!!!
I have tried different options with odin but not of them worked, I also saw some videos in youtube to bypass this screen but they do not work know because if I press the button of "forgot your ID or password" it says that I need to go to account.samsung.com.
I cannot access to the phone to see what version of android is this...
Please there has to be a way!!!
many thanks
Nobody????
ok guys iI may have an answer, I need to downgrade to 4.4 from G900VVZW2BOK3_VZW, how can I do this??? somebody please help!!!!
There is no downgrading from ok3
So you tried getting the stock OK3 firmware (didn't know this existed, we have OG5) and flashing with ODIN in Download mode?
https://samsung-firmware.org/download/Samsung GALAXY S5/769o/VZW/G900VVRU2BOK3/G900VVZW2BOK3/
As ldevereaux said, as of OE1 Verizon has made the phone non-rootable (and thus no custom recoveries) and non-downgradable, so you will need to keep working on the current version your phone has on it.
Guys, I was able to open chrome in the phone so I can access nearly anything on the phone but is still locked, I go to uncheck the reactivation lock but when I do that it activates again by it self... how can I do this permanently! i can install any app, go anywhere on the phone, but it still locked!!! If i shut it down i wont be able to access again.
Sounds like you'll need to contact the seller to get the password.
http://forum.xda-developers.com/showpost.php?p=52467489&postcount=5
do you guys think he could put it into download mode and flash the stock stuff so he could atleast get the passcode off of the phone?
the seller doesn't have the password either
That sounds fishy to me. They have to use the Samsung software to remotely lock the bootloader, which requires them accessing their Kies account that they created. Hate to say it, but I think you bought a stolen phone.
well yeah it seems it is stolen, i got it in ebay and the seller said he got it locked from another person..... I wasn't expecting this kind of lock.. never had a samsung before...nothing I can do... i will keep trying I already spent my money on this...
try flashing the original stock firmware and everything from odin and it should be just like a factory reset and itll get the passcode off
Already did that.. was the same... keeps requesting the stupid passcode

Sprint GS7 - No WIFI and "CUSTOM" after last OTA update. KNOX 0x0.

Ok, so this is my wife's phone. After the last OTA update to QE1, she noticed that the WIFI would not turn on. I kinda ignored her for a couple of weeks until she really made a fuss of it. When I finally got around to it I also noticed that "CUSTOM" was present in the phone information area as well as upon bootup. I've searched XDA as well as other sites and tried everything I could think of but nothing has helped. I cannot mess with any WIFI settings because it will not turn on at all so I can't even access the menu. Neither Sprint nor Samsung will touch the phone because they claim I rooted it. I didn't. I have factory reset it numerous times with no luck. I have ODIN'd the software for a full reset and used all older software versions even. Following Sprint's own software updates, no luck. I have used the Samsung SmartSwitch program on the computer to also do a full reset to factory multiple times with no luck. The Samsung rep at the local Best Buy even tried it. The only thing that a full reset helps with is getting rid of the "CUSTOM" notification until you reboot the phone. It doesn't fix WIFI.
Has anyone had experience with this problem? I am getting ready to root it, but I'm not sure if that will even help. Additionally, the phone currently does not have Sprint service, I had to activate her old phone... So, I don't have access to the internet with the phone unless I reactivate it on an account... I looked at a root option, but it requires wifi...
I'm open to suggestions. Please help..
Ok, so no one has any input on how to fix my problem. Is it not possible with the locked bootloader?
dochummer said:
Ok, so no one has any input on how to fix my problem. What about hard bricking the phone? I've tried ODIN with different model firmware and I can't get a hard brick. Is it not possible with the locked bootloader?
Click to expand...
Click to collapse
After running odin with stock firmware, go into recovery and hard reset the device again . As far as Hard Bricking on Purpose, that would be fraud, something not allowed to be discussed here. Mods please lock this thread.
Thanks for the reply. Sorry about breaking the forum rules, I went ahead and edited my original posting. I've already tried odin with stock firmware and hard resetting the device numerous times with no luck... I'd like to be able to dig deeper into the phone but I'm guessing that won't be possible with the locked boot loader?

bypass frp

SM-G930W8 cannot get past this crap. 7.0 nougat
have tried a ton of solutions posted all over and nothing works.
i don't have a bluetooth headset first of.
second it won't allow me to use bluetooth in a call with realterm. give me message can't use in this call.
so i saw that i could downgrade to an older version however that gives me an error on the phone in download something about fw version.
i figured this is because it was at the latest version of the bootloader from my reading.
currently was able to downgrade only to G930W8VLS3BRA2 version
apparently i need to go back to G930W8VLU2BQH1 but i can't
how can i downgrade to a firmware that will allow me to open up something to get this frp removed.
thanks in advance for any help.
btw this is not a stolen phone in case anyone is thinking this.
I bought it from someone on kijiji with a broken screen.
i fixed the screen and was presented with this.
I took it to fido and they said it is not blacklisted imei and i can use it if i get it going again....
smuddge said:
SM-G930W8 cannot get past this crap. 7.0 nougat
have tried a ton of solutions posted all over and nothing works.
i don't have a bluetooth headset first of.
second it won't allow me to use bluetooth in a call with realterm. give me message can't use in this call.
so i saw that i could downgrade to an older version however that gives me an error on the phone in download something about fw version.
i figured this is because it was at the latest version of the bootloader from my reading.
currently was able to downgrade only to G930W8VLS3BRA2 version
apparently i need to go back to G930W8VLU2BQH1 but i can't
how can i downgrade to a firmware that will allow me to open up something to get this frp removed.
thanks in advance for any help.
btw this is not a stolen phone in case anyone is thinking this.
I bought it from someone on kijiji with a broken screen.
i fixed the screen and was presented with this.
I took it to fido and they said it is not blacklisted imei and i can use it if i get it going again....
Click to expand...
Click to collapse
Did you resolve this?. I don't even under stand why I'm getting this frp issue I had this phone for 2 years and set up with my Google account my child attempted to root it and it got stuck in a bootloop so I had to reset it. Now I can't get in it. It's a sprint s7 I tried the headset thing with 2 different Bluetooth sets managed to hook up to Bluetooth hook up to Wi-Fi but I cannot get the headset to make any screen pop up I did manage to get on the internet but it will not allow me to download anything I'm wondering if they blocked this way of doing this

Got FRP lock and can't boot your S7? Try this (Worked on G930FD)

***DO THIS AT YOUR OWN RISK***
***IF YOU MESS SOMETHING UP DO NOT BLAME ME***
***I AM SHARING A METHOD THAT WORKED FOR ME, MIGHT NOT WORK FOR YOU***
***READ EVERYTHING BEFORE PROCEEDING***
***I ONLY TESTED THIS ON THE S7 (FLAT) - G930FD***
If you are like me (an amateur) and forgot to OEM Unlock (in Developer Options) and flashed a custom rom, and now stuck on FRP lock and cant boot your phone, this guide may be for you.
You probably tried flashing the original firmware with ODIN and it keeps failing.
After spending a lot of time trying to revive my S7 with different original firmwares, I realized that the device wouldn't take anything older than the firmware on which it got locked.
It also failed when I tried to flash the whole firmware at once. So I had to flash it in pieces - The order below worked for me, not sure if it will work for everyone else.
Here is how I finally got it to boot after being stuck on FRP lock:
I Used the most recent Firmware, location (CSC) didn't seem to matter. - All you're trying to do here is to get it to boot.
You can try using the one I used, I uploaded it in pieces to Dropbox:
BL - https://www.dropbox.com/s/2wwu8wn54...3_QB19588892_REV00_user_low_ship.tar.md5?dl=0
AP - https://www.dropbox.com/s/c8vgdyfb1...9588892_REV00_user_low_ship_meta.tar.md5?dl=0
CP - https://www.dropbox.com/s/dldh07gjxe5e607/CP_G930FXXU3ERHC_CL878338_QB10643129_SIGNED.tar.md5?dl=0
CSC - https://www.dropbox.com/s/1u66yrt11...1_QB19668317_REV00_user_low_ship.tar.md5?dl=0
PIT - https://www.dropbox.com/s/yacn187sp4xok9v/HEROLTE_EUR_OPEN_HIDDEN45M.pit?dl=0
Odin - https://www.dropbox.com/s/sblzsuetto2qreu/Odin3_v3.13.1.zip?dl=0
USE A RELIABLE USB CABLE
1. Using ODIN, flash PIT -> Reboot
2. Flash CP -> Reboot
3. Flash BL -> Reboot
4. Flash CSC -> Reboot
5. Flash AP -> Reboot
6. Your phone should now boot and bypass FRP.
7. Once it boots, you will have to verify your Google account.
7. Once verified, go to Developer Options and switch OEM Unlock to ON
Now you should be able to flash anything you want without getting FRP lock. :victory:
I hope this method works for those stuck on FRP lock.
Is this working on SM-G930XXX ??? thank you
Will this resolve the FRP lock on a SM-G930F?
pedropenduko said:
Is this working on SM-G930XXX ??? thank you
Click to expand...
Click to collapse
Did you find a solution?
UKEZ said:
Did you find a solution?
Click to expand...
Click to collapse
this works now my problem is how to unlock sim puk
But what is the point? If you have your Google account info, FRP isn't a problem anyway!
Lauriso said:
But what is the point? If you have your Google account info, FRP isn't a problem anyway!
Click to expand...
Click to collapse
not really.
I am trying to unlock an old S7; I have my google credentials (fully working) and a new phone that shows the google notification, but the FRP process on the S7 simply starts over and over
i fixed this problem by flashing same firmware again with home_csc. no data lost, everthing like before.
Roberto W. said:
i fixed this problem by flashing same firmware again with home_csc. no data lost, everthing like before.
Click to expand...
Click to collapse
Hi, I'm in the same situation but I try to hard reset from recovery first: do I have some chances to see my data again?
Is a Factory Reset Protection Lock, in the end, isn't it?
I found the same firmware than before, do I find there home_CSC?
Thanks
Il Pittore said:
Hi, I'm in the same situation but I try to hard reset from recovery first: do I have some chances to see my data again?
Is a Factory Reset Protection Lock, in the end, isn't it?
I found the same firmware than before, do I find there home_CSC?
Thanks
Click to expand...
Click to collapse
u already did a reset? then u have lost ur data i guess.
if u wont find a csc file, just flash the firmware. it shouldnt touch ur data partition.
hello xda,
I recently purchased a S7 edge with firmware G935FXXS8ETC1 from ebay , the seller had just upgraded to an s9 and sold this s7 edge to me. Upon receiving it i turned it on and was met with the "enter pin or fingerprint " to unlock .
So i emailed the bloke straight away and he said it should have been factory reset and there was some concern about his data being still on the phone. However , as i was emailing him i could see the email notifications of the emails i was sending appearing on the screen whilst it was locked (push notifications)
Anyway he gave me four or five different pins which did not work so i did a factory reset on the device by holding volume up, home and power button and when the phone boot up i was met with the frp lock.
I was on the phone to the bloke for around an hour typing in every possible gmail account possible he could have had . i got one and it processed , asked to verify by text and entered confirmation code which the guy emailed me but the device just went back to beginning again. there is absolutely no doubt the phone is legit as the dude owns a business and was very well to do , and i could see that he did have the phone registered to the email address i was sending emails to..
The guy offered me a full refund but i really want this phone up and running and paid 100 quid for it
but im unable to do anything with frp , it just isnt taking the details hes giving me.
There is no adb enabled , no oem unlock
i have fixed , unlocked , rooted many devices via help from you guys and i do know the policy for certain files and how there are folk who misuse the site . So as a last resort i ask the ones with the knowledge for some assistance and what to do next .
As always thanks in advance , much appreciated and thanks for taking the time to read my post
####Edit ### Thanks for all the replies, I got it working with remote frp unlock through flexihub. Cheers anyway
Bertonumber1 said:
hello xda,
I recently purchased a S7 edge with firmware G935FXXS8ETC1 from ebay , the seller had just upgraded to an s9 and sold this s7 edge to me. Upon receiving it i turned it on and was met with the "enter pin or fingerprint " to unlock .
So i emailed the bloke straight away and he said it should have been factory reset and there was some concern about his data being still on the phone. However , as i was emailing him i could see the email notifications of the emails i was sending appearing on the screen whilst it was locked (push notifications)
Anyway he gave me four or five different pins which did not work so i did a factory reset on the device by holding volume up, home and power button and when the phone boot up i was met with the frp lock.
I was on the phone to the bloke for around an hour typing in every possible gmail account possible he could have had . i got one and it processed , asked to verify by text and entered confirmation code which the guy emailed me but the device just went back to beginning again. there is absolutely no doubt the phone is legit as the dude owns a business and was very well to do , and i could see that he did have the phone registered to the email address i was sending emails to..
The guy offered me a full refund but i really want this phone up and running and paid 100 quid for it
but im unable to do anything with frp , it just isnt taking the details hes giving me.
There is no adb enabled , no oem unlock
i have fixed , unlocked , rooted many devices via help from you guys and i do know the policy for certain files and how there are folk who misuse the site . So as a last resort i ask the ones with the knowledge for some assistance and what to do next .
As always thanks in advance , much appreciated and thanks for taking the time to read my post
####Edit ### Thanks for all the replies, I got it working with remote frp unlock through flexihub. Cheers anyway
Click to expand...
Click to collapse
Could you please elaborate ?
Nikola Jovanovic said:
Could you please elaborate ?
Click to expand...
Click to collapse
Did I not elaborate enough?
Check where it says ## edit ### the problem was solved by using a paid frp unlock service

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