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USB on PC not working.. tried everything in threads..

So I can't get my desktop OR laptop running XP Pro 32 to even recognize the phone. As in no audio plays and nothing appears in the system tray. Tried with/without debugging mode, installed the samsung drivers etc. The phone doesn't even show up in device manager at all- not even as something unrecognizable. Its as if the port is dead. The phone does 'ding' though and charge ok so it is receiving power... though nothing at all appears in the android notification tab when connected. Any ideas or anyone know of any apps on the pc or android side to take a closer look at whats happening on the bus?

The only way that I can get it to work is to put it in media mode. It shows up as a media device in Win7. If I put it on, "ask every time" or whatever it doesn't work and in mass storage mode it shows up as two unreadable drives, they are grayed out in Explorer... Basically...don't use the "ask every time" for USB function.
This function seems like such a simple thing, not sure why Samsung has so many issues with it considering they have been making media devices for a long time.
Anyway... do you have access to a newer OS to at least rule that out as a cause. Not saying it shouldn't work with XP 32 but just something to check out.

I was having similar issues at first. I take it adb doesn't work either? Well my fix was to delete my whole Android SDK folder, then I redownloaded it (though I just kept the "tools" folder this time). Then I downloaded "USBDeview" (google it) to delete every USB driver that had to do with android (basically just left the printers, HID, and my Sansa drivers), restarted, then I downloaded the samsung drivers from the thread on here, plugged my phone in and manually pointed the driver search to the drivers.
ADB and Mass Storage has been working fine since. All I can tell you is to keep checking cause there's something you're missing, I also thought to myself "what the heck else can I do?" since I had done each one of those steps previously, but maybe I just had to do them all together. Good luck.

another possible solution is to change cables if you're not using the samsung provided cable - some cables are charger only (no data) - some of the motorola cables are charger only and we've already had one poster that had that issue

I couldn't get it to work at first either. I more or less did this.
I plugged in my phone. I did not enable mass storage mode on my phone. Walked away and let my PC think for a while. I came back and I noticed I had two new drives. I then enabled mass storage mode and could connect.
Two of my machines I had to do this. I'm not sure why it wasn't instant, but it just took a bit of patience and walking away from the machine to let it think for a while before I guess it installed the drivers and made its peace with the fact it wasn't the G1 any more.

Say into voice dialer "Open SD card" -> check "Enable USB mass storage". That works if port on PC is OK.

If it's a driver issue, open device manager and uninstall the usb ports. Unplug everything from usb and when you reboot the computer it will automatically reinstall the usb ports.
Sent from my Vibrant

I ran into the same issue. It was a problem with the USB cable I was using. As soon as I tried a different cable it worked fine.

larryccf said:
another possible solution is to change cables if you're not using the samsung provided cable - some cables are charger only (no data) - some of the motorola cables are charger only and we've already had one poster that had that issue
Click to expand...
Click to collapse
I second this, I forgot my sammy cable at work on Friday and on way home stopped at T-Mo and picked up a charger w/cable and realized right away this was just a charging cable as soon as I connected it to my PC. I'm returning the cable back to T-Mo tonight. At least I was able to charge my phone over the weekend.

UPDATE: You guys are right, it is the goddamn cables! I bought an extra wall charger + cable at the t-mobile store and was using that at home. I had left the original in-box cable at work. Tried the cable at work today and now the drives pop up. Still don't appear writeable but I can look into that when I have time, probably the typical driver issue. As far as I can tell those separate cables are power only! $15 for a two wires + dc adapter. Thanks Samsung. Grr.

i suspect the mfgrs have gone to charge only cables to help keep folks from tethering - just a suspicion
if the "drives" are popping up, have you "mounted" the phone (pull down notification bar, clik on USB connected and it should give you a window asking to mount the cards or drive)

FYI....The Rocketfish cables you get from Best Buy do not work. They are only capable of charging.
@larryccf...I don't think certain manufacturers are implementing this on purpose so we can't tether. I think their just being cheap.

Where I got my cables on the cheap! and my problem.
I got my cable at monoprice.com. Check it out that is a 10 foot usb cable for $1.69 and it works for me. They have different lengths and even some colors. Now my Mass Storage issue . . .
My Mass Storage via USB works fine unless I enable "USB Debugging" which one of my apps needs to work. Once debugging is enabled I loss the ability to see my sd card and internal storage on my XP netbook. any ideas????

Same Problem
I have the exact issue, tried many things have'nt found a fix yet. Any help would be greatly appreciated!!!
Thanks,
crx

larryccf said:
if the "drives" are popping up, have you "mounted" the phone (pull down notification bar, clik on USB connected and it should give you a window asking to mount the cards or drive)
Click to expand...
Click to collapse
this worked for me Thanks

Yes phone is mounted, and can be seen w/o usb debugging enabled. However with usb/debugging on it does not read the phone being connected. Meaning that I cannot connect to ADB which is my main concern.
thanks for response tho,
crx

crxforya said:
Yes phone is mounted, and can be seen w/o usb debugging enabled. However with usb/debugging on it does not read the phone being connected. Meaning that I cannot connect to ADB which is my main concern.
thanks for response tho,
crx
Click to expand...
Click to collapse
This is my issue exactly, and I haven't found a fix either. Called T-Mobile and they thought turning off debugging was the only fix I needed.

Most of them, sorry to say are half retarded. They think a data reset is the cure-all

crxforya said:
Most of them, sorry to say are half retarded. They think a data reset is the cure-all
Click to expand...
Click to collapse
Ain't that the truth!

If you are running windows (x86 or x64), it would be wise to install the samsung drivers. I was having this exact problem, but as soon as I installed the drivers from samsung, viola!
I had the latest drivers from google, and they did not work for me.
Here is a link to the thread containing the links to the drivers, thanks to TGA_Gunnman:
http://forum.xda-developers.com/showthread.php?t=728929

W7 PC won't see rooted NC anymore

I rooted my NC from 1.1.0 using autonooter awhile ago and it works pretty well in general. I used to be able to hook it up to my home PC (w7) and my work PC (XP) with no problems. ADB worked (usually), the drives showed up, etc.
Everything still works on the work PC, and another W7 PC I tried it on.
Now, for some reason, neither the NC nor its SD card show up on my home PC when I plug it in! The NC shows the normal "USB Mode" screen when I plug it in, and my PC makes the USB Ding sound. But no new drives show up.
The only thing I can think of that changed is around the time it stopped working, I replaced my old USB Card reader with a new one (old one didn't work with SDHC). I also renamed some drive letters to reorganize them, since the card reader always shows 4 drive letters in windows.
I don't see the USB controller entry for the NC that I used to see in Device Manager either.

Check for NookcolorUMS app

I was having some bizarre connection issues with my PC, too, and they seem to have been corrected (at least they haven't recurred) by using a USB extension cable. It makes no sense, and I didn't do it to attempt a fix, but just noticed that the issues seemed worst when plugging into the top-side 'convenience' USB ports, and had an extra extension cable sitting around, so I plugged that into a rear port to make access less awkward. Since then, the PC consistently mounts everything just like it should.
I'm still using the NC's data cable, just plugging it into a maybe 1' extension cable rather than directly in the slot.

my XP based computer won't see the rooted NC either, however I will have to try using a port on the motherboard as opposed to one of the front mounts and see if that does the trick. I just kinda gave up on it as I didn't really need it too bad (I only use my nook for email, web browsing, and to control my DVR).

Well I unrooted my NC as I had planned anyway to upgrade to 1.2, but the problem hasn't gone away.
I tried plugging into an extension cable I have that goes directly to a MoBo rear port, but no change.
I can't run the nookcolorUMS now that I'm unrooted. Maybe I'll try it when I re-root eventually.
The thing is, it works on every other computer, so I can't figure out why it would stop working on just this one. It seems like it must be a windows issue, but I'll be damned if I can figure out what it is.

I don't bother with usb
USB connectivity is so unreliable that I don't even bother with it.
To move files around I use File Expert/network to access the PC via wireless from the device.
It's easy, reliable, and FAST.

framitz said:
USB connectivity is so unreliable that I don't even bother with it.
To move files around I use File Expert/network to access the PC via wireless from the device.
It's easy, reliable, and FAST.
Click to expand...
Click to collapse
That's a good tip. Unfortunately you have to use USB for certain functions, like manual nooting, or synching with Calibre (I suspect).
Once I'm rooted again I'll probably start using wireless for small stuff, but if I'm moving a gigabyte movie over, I'm not sure how long that will take, or how much battery it will use.

Does anything come up in device manager when you connect it? If so, did you try deleting anything that does come up, disconnect and start over? Worth a shot....

You don't have to guess--if you see a USB device that might be the NC, open properties>details and from the dropdown choose "hardware ids." If the number 2080 is in the id, it's the NC.

Nothing new comes up in device manager when I plug it in. It used to...

I experienced a similar issue and this was what causing it.
1. I have 2 front USB connections (nothing connected to either)
2. External Power USB hub connected to a rear USB slot
On Win 7, whenever I plug-in the NC via USB, I got a device not recognize error. I tried plugging it into different ports and pretty much either got no detection or device not recognize. Here is the kicker, as soon as I plug it into the usb hub, window recognize and mount it right away. This also happen to be true if I remove the usb hub altogether.

[Q] USB Transfer problem/question

On my previous phone, Samsung Droid Charge, all I needed to do in order to transfer files from my computer to the phone was plug it in. It would pop up in Windows Explorer as a external drive and I could copy, drag and drop, etc. whatever files I wanted. Very easy and worked every time.
With my Note 3 I am having trouble. When I plug in the phone, first it shows in Explorer with some odd Samsung files and folders that do not show my phone or card files. If I just let it sit for a few minutes, it usually then disappears from the Windows Explorer directory and then reappears displaying the phone and card directories. Sometimes in order to make it do this, I need to go to the phone settings>Tethering and touch the box that says it is connected as a media device. Then is displays the phone and card directory in Windows Explorer. Why is this process so cumbersome on the Note 3 or am I doing something wrong?
Even going through this process, sometimes the computer will freeze when transferring a data file and then I am stuck starting over.
Thanks for any insight into why this is not working seamlessly for me as it did with my previous phone.

I think it depends a little on your computer configuration - here it is just as straightforward as you described for your previous phone.
One strange thing that I noted is however that my Win7 still tells me it not going in USB3 SuperSpeed even if it is plugged in an USB3 port.

xclub_101 said:
I think it depends a little on your computer configuration - here it is just as straightforward as you described for your previous phone.
Click to expand...
Click to collapse
Hmm. That seems odd since I can still plug in the old phone and it works fine. So the computer configuration would seem to be OK. I really think it is something about how windows sees the Note3. The behavior just seems odd to me plus as I said sometimes it does not work at all.

Will_T said:
Hmm. That seems odd since I can still plug in the old phone and it works fine. So the computer configuration would seem to be OK. I really think it is something about how windows sees the Note3. The behavior just seems odd to me plus as I said sometimes it does not work at all.
Click to expand...
Click to collapse
I get it that you checked and you don't have the Note3 in PTP mode but instead in the "normal" MTP mode, and that first time when Windows asked you what to do with the new device you check the "Always do the same" and then selected "Open in Explorer"?
It could still be something related to the USB3 detection - do you get any message on SuperSpeed? Is there any difference if you plug in USB2 or USB3?
And to have more details - what Windows is that?

xclub_101 said:
you don't have the Note3 in PTP mode but instead in the "normal" MTP mode,
Click to expand...
Click to collapse
Don't see how to check this?
xclub_101 said:
and that first time when Windows asked you what to do with the new device you check the "Always do the same" and then selected "Open in Explorer"?
Click to expand...
Click to collapse
I don't remember this. I may not have since in the past with the Charge, I never did. Just plugged it in and there it was in Explorer easy as pie.
Using Win 7 Pro
Thanks!
On edit: I now see that when I plug in the phone I can access the setting from the pull down menu. It defaults as connected as usb but then if you wait it eventually is connected as MTP. It is at that point that the initial display in Explorer changes from showing only some odd Verizon files and directories to showing both the phone and the sd card files. Then I can usually drag and drop or copy files. But often in the middle of doing so, the computer freezes. Strange.

I think that once it appears in Explorer we can say the phone is correctly in MTP mode. There might still be a problem depending on what you selected at first connection and eventually depending on other stuff on your Win7 - like the USB drivers, Samsung Kies, Microsoft Media Player or certain antivirus software.

xclub_101 said:
I think that once it appears in Explorer we can say the phone is correctly in MTP mode. There might still be a problem depending on what you selected at first connection and eventually depending on other stuff on your Win7 - like the USB drivers, Samsung Kies, Microsoft Media Player or certain antivirus software.
Click to expand...
Click to collapse
OK - Thanks. I will keep all that in mind and see what I figure out. I suppose it could be any of that, just specifically impacting the Note 3 whereas the Droid Charge for whatever reason is just like plugging in a usb stick.

Will_T said:
OK - Thanks. I will keep all that in mind and see what I figure out. I suppose it could be any of that, just specifically impacting the Note 3 whereas the Droid Charge for whatever reason is just like plugging in a usb stick.
Click to expand...
Click to collapse
The only extra difference from Droid to Note is the USB3 part - you should eventually do some tests with other cables, including the USB2 cable you were using with the Droid and the USB3 cable you got with the Note.

xclub_101 said:
The only extra difference from Droid to Note is the USB3 part - you should eventually do some tests with other cables, including the USB2 cable you were using with the Droid and the USB3 cable you got with the Note.
Click to expand...
Click to collapse
Maybe that is it as I did not think it mattered if I used a usb3 cable with the Note 3 since my computers do not have usb3. I have used the same cable with both phones. Actually the same two cables as I use two computers and hook the phones up to both with cables dedicated to each computer. The behavior is the same on both computers so I should have realized that must mean it is either the Note 3 or the fact that I am not using usb3 cables with either computer. But that latter point, if correct, should mean everyone with computers with no usb3 would have the same issue.

[Q] usb 3.0 never works

hi everyone!
its been a while since i have posted here [was lost in the apple wilderness for a few years]
i have an n9005 and my laptop is samsung 5 series ultrabook with windows 8.1 64bit running, this lappy has one usb 3.0 port
i have never managed to connect the note in 3.0 mode, this happened only once by accident when the phone also notitifed me that it is connected in 3.0 usb mode but never after that.
the usb 3.0 port charges the phone fine but does not show it as been connected to the computer, not in device manager or anywhere else, 2.0 works fine.
ill be grateful if anyone can shed some light on this for me, apologies if im breaking any rules!
Thanks.

Since you said you had connection once by accident, I would start with basics: try another cable and make sure ports are fine. charging uses only 2 wires, all the rest is for data. On my Note 3 USB port is very finicky when using USB3 cable even for charging, I have to wiggle and push hard to get it to charge, USB2 cable works fine, so I'm not even sure if its phone port or Samsung cable, just waiting for it to fail altogether before trouble shooting.

d3aded said:
hi everyone!
its been a while since i have posted here [was lost in the apple wilderness for a few years]
i have an n9005 and my laptop is samsung 5 series ultrabook with windows 8.1 64bit running, this lappy has one usb 3.0 port
i have never managed to connect the note in 3.0 mode, this happened only once by accident when the phone also notitifed me that it is connected in 3.0 usb mode but never after that.
the usb 3.0 port charges the phone fine but does not show it as been connected to the computer, not in device manager or anywhere else, 2.0 works fine.
ill be grateful if anyone can shed some light on this for me, apologies if im breaking any rules!
Thanks.
Click to expand...
Click to collapse
The USB 3 thing is quite stupid from Samsung - but it makes some sense if you think of it as 99% marketing on top of which some guys decided to provide some form of emergency help but without compromising other things too much
Bottom line - USB3 is not active by default! Once you have it plugged it only goes to USB2 and you need to go to Notifications and click on "Connected as a media device" - and then modify that to "MTP on USB3" or something like that. That checkbox will NOT stick (so next time you will NOT be in USB3 mode) and will also be converted back to USB 2 after 10 minutes (I presume 10 minutes of inactivity, since otherwise that would be very, very stupid, but nothing will surprise me on that).
Whatever you saw on the PC it was most likely a message telling you that the device might be performing faster in a USB3 port - even if you already were plugged in a USB3 port What Windows wanted to say was more along the lines "the device might perform better in USB 3 mode"

xclub_101 said:
The USB 3 thing is quite stupid from Samsung - but it makes some sense if you think of it as 99% marketing on top of which some guys decided to provide some form of emergency help but without compromising other things too much
Bottom line - USB3 is not active by default! Once you have it plugged it only goes to USB2 and you need to go to Notifications and click on "Connected as a media device" - and then modify that to "MTP on USB3" or something like that. That checkbox will NOT stick (so next time you will NOT be in USB3 mode) and will also be converted back to USB 2 after 10 minutes (I presume 10 minutes of inactivity, since otherwise that would be very, very stupid, but nothing will surprise me on that).
Whatever you saw on the PC it was most likely a message telling you that the device might be performing faster in a USB3 port - even if you already were plugged in a USB3 port What Windows wanted to say was more along the lines "the device might perform better in USB 3 mode"
Click to expand...
Click to collapse
I'm not sure where did you get the idea of USB3 being a gimmick, or stupid, but it is neither. I was just copying my pictures folder to my computer, 170MB worth took instant on USB3, where it took over 10 sec using USB 2, I wish all gimmicks worked that well.
Yeah, you have to activate it on the phone, like you have to activate MTP or PTP mode, maybe for compatibility with some obscure software, who knows. BTW I read somewhere USB3 does work on Win only , so all bets off if you have Mac.

pete4k said:
I'm not sure where did you get the idea of USB3 being a gimmick, or stupid, but it is neither. I was just copying my pictures folder to my computer, 170MB worth took instant on USB3, where it took over 10 sec using USB 2, I wish all gimmicks worked that well.
Yeah, you have to activate it on the phone, like you have to activate MTP or PTP mode, maybe for compatibility with some obscure software, who knows. BTW I read somewhere USB3 does work on Win only , so all bets off if you have Mac.
Click to expand...
Click to collapse
Big words from somebody that two posts above did not even feel the need to mention that USB3 needs to be MANUALLY activated EACH TIME
That being said for your own example above - you "gained" 10 seconds to transfer those files, and you lost 10 seconds since you had to activate USB3 mode (which generated a delay not only since you had to activate it on the phone but also since the PC had to re-detect the device). That is precisely the definition of a gimmick
Yes, USB might be interesting one-time when you will really need to transfer 10 gbytes of data quickly from your internal storage (which I don't use that much anyway), but before that you really need to know how to activate this
And keep in mind that for the "external microSD" there is no real difference in speed (but a very large one in heat and power consumption).

xclub_101 said:
The USB 3 thing is quite stupid from Samsung - but it makes some sense if you think of it as 99% marketing on top of which some guys decided to provide some form of emergency help but without compromising other things too much
Bottom line - USB3 is not active by default! Once you have it plugged it only goes to USB2 and you need to go to Notifications and click on "Connected as a media device" - and then modify that to "MTP on USB3" or something like that. That checkbox will NOT stick (so next time you will NOT be in USB3 mode) and will also be converted back to USB 2 after 10 minutes (I presume 10 minutes of inactivity, since otherwise that would be very, very stupid, but nothing will surprise me on that).
Whatever you saw on the PC it was most likely a message telling you that the device might be performing faster in a USB3 port - even if you already were plugged in a USB3 port What Windows wanted to say was more along the lines "the device might perform better in USB 3 mode"
Click to expand...
Click to collapse
xclub, you are such a life saver, i can call myself stupid, or i can call samsung stupid, but you sir have pointed out the obvious to me
thanks!
big thanks to pete4k as well!

Weird USB data cable issue

I've tried with both a USB 3.0 cable, the original data cable and a OEM cable.
This happened with both 4.3 and 4.4 so it's most likely to do with the driver:
when I access my phone, and try to create a folder, rename or delete a folder, it just freezes (the window, not the phone or PC operating system). this is solved only by disconnecting the data cable from the phone.
If I tried to create a folder, a new folder (with the name "new folder") will appear but nothing else.
It happens both on the phone memory and on the SD card.
Can anyone help? Is there another driver version I need to install? the version I currently use is: 1.5.27.0
thanks!

mekler22 said:
I've tried with both a USB 3.0 cable, the original data cable and a OEM cable.
This happened with both 4.3 and 4.4 so it's most likely to do with the driver:
when I access my phone, and try to create a folder, rename or delete a folder, it just freezes (the window, not the phone or PC operating system). this is solved only by disconnecting the data cable from the phone.
If I tried to create a folder, a new folder (with the name "new folder") will appear but nothing else.
It happens both on the phone memory and on the SD card.
Can anyone help? Is there another driver version I need to install? the version I currently use is: 1.5.27.0
thanks!
Click to expand...
Click to collapse
Hi, I have experienced this as well and it is caused by a slow machine(PC/Laptop). When I connect my phone to my "slower" machine the freezing happens. However if I connect it it to my high-end machine, no freezes whatsoever. Not limited to just the note but also both my tab and lumia.

Graffiti Exploit said:
Hi, I have experienced this as well and it is caused by a slow machine(PC/Laptop). When I connect my phone to my "slower" machine the freezing happens. However if I connect it it to my high-end machine, no freezes whatsoever. Not limited to just the note but also both my tab and lumia.
Click to expand...
Click to collapse
Rubbish.
Unless you're telling me a 3.4Ghz i7 with 16GB RAM & USB3.0 isn't powerful enough to handle this?
I have a very similar issue since 4.4.2, too. Renaming anything will crash the MTP. Since creating a new folder starts in 'change name' mode, it can't confirm without crashing. (Deleting works fine, though.)
All my Non-4.4.2 devices don't have the issue, and my NotePro with a different USB3 protocol doesn't, either. I've tried 12 Note 3's on 15 PC's ranging from a crappy one to something that would make every gamer jealous, same result.
And yes, I've reflashed, reset, redone it all.

My pc isn't the issue. Quad core with 8gb ram, and it works fine with my tablet. Thanks for trying to help. Any other ideas?
Sent from my AT300 using Tapatalk 2

Have you tried usb 2 cable? I have absolutely never had any issues making/renaming/deleting/moving folders and files using my home or work computer with Note 3 (4.3 and 4.4), but I use usb 2 cable, since my OEM cable is broken.
My computer shows Samsung driver 2.9.319.511 dated 5/11/12 and Samsung USB driver for phones 1.46 dated 1/4/13 on Win 7 64 bit. I use this functions often, since I lost some pictures due to sd card failure, now camera saves all video/pics to phone memory and then I back them up to computer and then transfer them to SD manually. BTW are you switching your phone to USB 3? Because I think there is a timeout for USB 3, after 10 min or so USB 3 connection reverts to USB 2 or something like that, so maybe you timing out and switch over hangs? Just a very wild guess.

I 've 1.5.33 dricers, you should uninstall and install again yours or install new ones

rayman95 said:
I 've 1.5.33 dricers, you should uninstall and install again yours or install new ones
Click to expand...
Click to collapse
I'd buy that if it was one computer. Not on 15 different ones, though.

i have the same problem with usb 3.0 since the day i bought this phone 8 months ago. it rarely gts detected by pc . at last a month ago i lost all hope and jst tried to forget that my phone has usb 3.0 and now i use usb 2.0 cables

I installed the latest driver (1.5.45) and most issues are gone. Creating a folder is very very slow though. It can take several minutes. And there's no difference if I use a USB 3.0 data cable or a USB 2.0 data cable. I don't even have usb 3.0 support in my PC anyways.

ShadowLea said:
Rubbish.
Unless you're telling me a 3.4Ghz i7 with 16GB RAM & USB3.0 isn't powerful enough to handle this?
I have a very similar issue since 4.4.2, too. Renaming anything will crash the MTP. Since creating a new folder starts in 'change name' mode, it can't confirm without crashing. (Deleting works fine, though.)
All my Non-4.4.2 devices don't have the issue, and my NotePro with a different USB3 protocol doesn't, either. I've tried 12 Note 3's on 15 PC's ranging from a crappy one to something that would make every gamer jealous, same result.
And yes, I've reflashed, reset, redone it all.
Click to expand...
Click to collapse
Oh well I guess I was wrong but in my case, that is the solution. I was on NF4 and NH1 and having the same results. My tab stock is even on 4.1.2.