[q] no screen touches being recognized!!! - Nexus 4 Q&A, Help & Troubleshooting

Hey XDA, Really need some help here, i'll bullet point my problem for ease of reading:
- 1st Nexus 4 bought from google had wi-fi issues so got replacement
- 2nd replacement nexus 4 was good for about 2 weeks
- randomly screen touches weren't recognized by phone so reboot fixed that
- got worse and more frequent
- now my phone does not recognize screen touches at all
- phone is completely unusable, power volume buttons work though.
- need to ask XDA before another replacement ///
WHAT I'VE TRIED:
- i was on stock, so i tried to reflash stock to get rid of gravity stock and stock kernel
- rebooting phone 3950280359283 times.
- cleared caches.
- asked google play support, they're clueless.
- problem was here before i was unrooted, on complete stock 4.4.2
- also wondering whether its a software or hardware problem. i assume hardware however.
- i still have warranty
ANY IDEAS?!? thanks.

Does a touch recovery recognize touches? If so, it could be a problem of your rom/kernel. Otherwise I think it's a hardware problem.

Creepyficate said:
Does a touch recovery recognize touches? If so, it could be a problem of your rom/kernel. Otherwise I think it's a hardware problem.
Click to expand...
Click to collapse
My screen works now. However it will still come back every now and then and is fixed by a reboot. When i made this thread it did not work for a whole day, so my device will probably breakdown again. When I use TWRP it does not recognize touches. A good decider. So i guess it is hardware?

I think so, but wait for another reply confirming that.

I'd say it's a hardware issue. Definitely get it replaced again.

Kaleptik said:
I'd say it's a hardware issue. Definitely get it replaced again.
Click to expand...
Click to collapse
Lmao. You're definitely right. It's really annoying they sent me another device with a WORSE problem. Gonna ask google for some sort of compensation. I don't really have time to fiddle with devices re-rooting them transferring all my data again and so on. Too much work.

Related

TOUCH HD keeps turning itself off

Hi Guys, i have a strange Problem since a couple of days.
The touch HD turns itself off after some minutes. I have to take out the battery and put it back in, otherwise it will not turn on...
i have:
- deactivated automatic shut down in power settings
- deactivated today timeout
- tried hardreset
- tried another rom (currently dutties final)
no success :-(
i have absolutlely no clue what could cause this and how i can fix it...
help is highly appreciated.
hello there , actually maby its a virus or there is problem in SPL
Try to install again the SPL modified and tell me
best regards
ms4cah
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Surrido said:
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Click to expand...
Click to collapse
Sounds like a warranty claim
I am getting the same problem!! is there anything i can do to fix this? anyone figured out the reason?
I had this sort of problem.
The HD would hang, then switch off, then to get back on I had to remove the battery for a while. Sometimes it worked after a minute, other times I had to leave the battery disconnected for longer.
So I performed a hard reset and it switched itself off during boot (after successfully resetting).
Battery out for a while.
H/R once more. Again crashed during boot but not at the same point as previous.
Tried a different battery with a full charge - same result.
Tried to re-flash a "very popular" custom ROM with USPL. Got to 1% and error. This was because the HD had crashed..
Tried to flash the official HTC ROM and it got to 15% and error. HD crash.
So I have contacted HTC and they are sending a courier to collect it so they can take a look with a view to repairing it.
The last ROM I successfully loaded about 2 weeks prior to the start of my problems was a custom win mo 6.5 rom. As I couldn’t get it to a stable state - I couldn’t flash the official HTC ROM.
I’ve convinced myself it’s a hardware fault rather than any software damage..
Although I fear I’ll be in for some bad news.
mine too
Hi,
I have the same problem.
Mine was doing hard reset and after a day or two the same problem.
Now I cannot turn it on.
I will send it to htc...
Crossing my fingers.
I had the same problem with mine...
While turned on, it automaticly tryed to turn of, as if something was pressing the on/off buttom. Everytime that message for turning it off poped up and I just couldn't control the on/off button anymore.
I tryed everything and nothing worked. It really seemed a hardware and warranty claim issue. However, since I bought it abroad and it does not have warranty here in Brazil, I just decided to sell it (obviously warning the buyer about the issue) and to buy another one (which is working as a charm).
It is a hardware issue, for sure...
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
... I've the same problem...
Hi, I've the same problem. Do you have any solutions?
Nasher79 said:
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
Click to expand...
Click to collapse
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Mega75 said:
Hi, I've the same problem. Do you have any solutions?
Click to expand...
Click to collapse
Other than a Warranty repair, im afraid not. Try your best to get it back to HTC official software, then report it as no power / cant boot.
Nasher79 said:
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Click to expand...
Click to collapse
Good to know, confirmed h/w issue
i simply deactivated automatic shut down in power settings as mentioned in the first post and unistalled a couple of new programs i had recently installed!!
Not quite sure which of the above worked.. but atleast for now it seems to be working fine!! the screen has not turned off by itself and i have not had to remove battery etc to get it to work again!
I'm not quite sure if the problem is properly fixed but it has been a few days since anything occurred!! so fingers crossed!!
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
iamdarren said:
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
Click to expand...
Click to collapse
FYI, Throy is releasing roms exclusively to HTCPedia now, so no future roms will be released on either XDA or www.duttythroy.com
wow!!! i never knew!!!! thats crazy as his own site duttythroy wont be used.
im getting it now, but only 11 when it says 12 is out, either way, i will still flash i love the roms, i will be sure to be on all the site, incase theres another change of heart??
anyway guys i will report if i noticed the shutdown thing happening again with the version. 4mins till downloaded.....
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Nasher79 said:
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Click to expand...
Click to collapse
Your exactly right. Some people experience similar symptoms which are rom related others have same problem which is hardware related. One can only be fixed by HTC as motherboard problem, other can be rectified by different means without having to send device back for repairs
Hi again,
Today I have received an sms from HTC service informing me that my HD has a circuit problem and they will fix it without any charge.
I have to wait.

HELP - my LCD backlight won't come back on! What can I do to fix it?

I picked up my Glacier used a couple of months ago. Everything seemed fine when I bought it, fine when I took it home, fine when I had CM6 on it.
I put CM7 on it recently and started using it as a daily driver. Now I have a problem - sometimes the backlight won't come back on when I go to unlock the phone! I can tell that the LCD is working by holding it up to a light source, but the backlight isn't doing anything at all.
The first time this happened, I thought, OK, probably CM7 nightly craziness. I yank the battery, turn it on, and... still nothing! The white mytouch logo screen comes on with zero backlight. Bad news, it seems like - I try rebooting again, this time to CWM recovery - still not working. Then, while I'm staring at it the recovery screen under a flashlight... *boom* it lights up. I didn't even do anything!
Since that time I've seen the problem recur several more times. Every time it eventually comes back to life, seemingly randomly, and I have no idea what the reason is.
So, questions:
1) Is it even possible that this could be a software problem at its core? The fact that the backlight was still off even on the boot logo and in CWMR makes it seem unlikely to me, but it's worth asking.
2) If it's *not* a software problem, since I bought this thing used, is there any chance that HTC or T-Mobile would honor the warranty if I flash it back to stock? I've never tried a warranty repair with HTC and I don't know what their policy on used gear is.
3) If it's a hardware problem and HTC won't fix it, is this repair something I can potentially do myself? I like to tinker with stuff and I'm not afraid to take things apart; I wonder if it could be something as simple as a loose cable, but I also wonder if it's the backlight itself.
4) Where can I source replacement components for this device? I tried to find a replacement backlight online, but I didn't have any luck.
Thanks!
I say, call up tmobile and ask for warranty replacement. Don't mention it was bought used and they probably wont ask. If they do ask, you could say you bought it outright online, not from their store or website. Amazon and places do sell them new, so they really can't know.
If they will not replace it, then you may need to tear into it.
Bump! Any other ideas?
Sent from my HTC Glacier using XDA App
Any luck?
I have the same issue. Were you able to fix it?

[Q] My Iconia A500 shifts and zooms in & out on its own!

Hello,
I'm hoping someone can shed some light into my delema...
I've been researching regarding my issue but haven't found any answers as of yet (I feel like I'm the only one with this annoying problem).
My problem happens more times then I would like. I would be browsing the web, watching a movie, or just on the desktop screen, then all of a sudden the screen starts wigging out on me. It would shift erratically left or right, zoom in and out in a spastic way and while all that is happening it doesn't respond to touch. The only way I would recover from it is if I hit the power button to close the screen then on again. That seems to remedy it temporarily until it decides to act up again at random times. My other issue besides that, is that touch would become unresponsive at times when just going through the motions. Turning the screen off and on again would fix it but will happen again a few more times during the day.
Has anyone ever have these problems and if so have you been able to remedy it? I may end up having to return it to Costco online and get it replaced.
Things I've tried: (Not in order)
- Removed root and set it back to stock.
- Hard reset.
- Flashed different rom
- Removed all third party apps
- Full wipe
(Thanks for reading)
jjdevega said:
Hello,
I'm hoping someone can shed some light into my delema...
I've been researching regarding my issue but haven't found any answers as of yet (I feel like I'm the only one with this annoying problem).
My problem happens more times then I would like. I would be browsing the web, watching a movie, or just on the desktop screen, then all of a sudden the screen starts wigging out on me. It would shift erratically left or right, zoom in and out in a spastic way and while all that is happening it doesn't respond to touch. The only way I would recover from it is if I hit the power button to close the screen then then on again. That seems to remedy it temporarily until it decides to act up again at random times. My other issue besides that is that touch would be unresponsive at times and turning the screen off and on again would fix it but will happen again a few more times during the day.
Has anyone ever have these problems and if so have you been able to remedy it? I may end up having to return it to Costco online and get it replaced.
Things I've tried:
- Removed root and set it back to stock.
- Hard reset.
- Flashed different rom
- Removed all third party apps
- Full wipe
(Thanks for reading)
Click to expand...
Click to collapse
If you've done a full wipe and format before flashing ROM, it very well could be a hardware problem, as the wipe and format should have removed all residuals of previous ROMs, so you can rule out OS/software as the issue.
Just an educated guess.
kjy2010 said:
If you've done a full wipe and format before flashing ROM, it very well could be a hardware problem, as the wipe and format should have removed all residuals of previous ROMs, so you can rule out OS/software as the issue.
Just an educated guess.
Click to expand...
Click to collapse
Sorry I didn't post what I did in order. Yes I've done full wipes before flashing any rom. Even as far as to bringing it back to stock and it would seem fine for a bit then out of no where it would just wig out on me.
You could be correct of it being a hardware issue... Sucks that I may end up having to return it.
Edit: Actually I haven't tried formatting. I will give that a go. Thanks!
Edit 2: Didn't work. Off to Costco I go for a refund:/ I may just decide on a different tablet.... Ipad2 maybe? LOL (Just kidding)
Hi JJdeVega: Have the same problem a day after i bought it and the problem was the touch sensor malfuntion. Returned and exchange to Costco with new one no more probs.
I am not sure why ,but lots of tablets that come from Costco seem to me have issues.or is it that they just sell more then anyone else.
I have similar issue but with font size shrinking to smaller then readable at times.ideally while browsing web forums.I have to close browser and start again.I believe it has to do with site adds changing.
jjdevega said:
Hello,
I'm hoping someone can shed some light into my delema...
I've been researching regarding my issue but haven't found any answers as of yet (I feel like I'm the only one with this annoying problem).
My problem happens more times then I would like. I would be browsing the web, watching a movie, or just on the desktop screen, then all of a sudden the screen starts wigging out on me. It would shift erratically left or right, zoom in and out in a spastic way and while all that is happening it doesn't respond to touch. The only way I would recover from it is if I hit the power button to close the screen then on again. That seems to remedy it temporarily until it decides to act up again at random times. My other issue besides that, is that touch would become unresponsive at times when just going through the motions. Turning the screen off and on again would fix it but will happen again a few more times during the day.
Has anyone ever have these problems and if so have you been able to remedy it? I may end up having to return it to Costco online and get it replaced.
Things I've tried: (Not in order)
- Removed root and set it back to stock.
- Hard reset.
- Flashed different rom
- Removed all third party apps
- Full wipe
(Thanks for reading)
Click to expand...
Click to collapse
Hey, that was my exact problem and just for u to know all the things u tried were software related and the problem really is hardware (or at least in my case) the touch screen has a malfunction in it but to make sure u can just download 'touch test' free from the market and leave it open for a while or when the problem shows and see for ur self its like invisible fingers are touching ur screen and that was to make sure that the problem is hardware related if so do as i did .. replace it
hope that i helped
If I helped u in a way or another click "Thanks"
very good
Well said good info on the program wish I knew before. Thanks for the info.:
Is it only when charging the device? If so, this happens to me too. I don't know if it's the tablet being faulty, or charger, or the power that's generated for my home, but it is VERY annoying. I can not use the tablet while charging. I can't return it now, as it's been maybe 3 months already? Anyway, just wanted to let you know that it could be only happening when charging.
sw6lee said:
Is it only when charging the device? If so, this happens to me too. I don't know if it's the tablet being faulty, or charger, or the power that's generated for my home, but it is VERY annoying. I can not use the tablet while charging. I can't return it now, as it's been maybe 3 months already? Anyway, just wanted to let you know that it could be only happening when charging.
Click to expand...
Click to collapse
if u have a warranty it doesn't matter how long u have been using it, i got mine replaced after three months use so u dont have to return it u can just ask ur agent for a replace because yours has got a problem in it ( if u do have an agent and warranty)
Press "thanks" if i helped u
Thanks everyone for all the suggestions and replies. I ended up returning it. Then found the Samsung Galaxy tab10.1 right next to the Acer, so purchased that instead. Kept it for another two weeks with no issues then came across the New Asus Transformer Prime tf201 and couldn't be any happier! Too bad Costco doesn't have it since it's all online pre order. I would totally take advantage of the 90 day return policy!
I am experiencing the same problem, but it is of a fairly random nature. it comes and goes. When I contacted J&R about it, they forwarded me to Acer customer service who ask me to send the device on my dime both ways, they would test it and decide if it qualifies for a replacement or if they send it back as is. Uhh, I am not happy. Anyone having similar experience?

Weird HD2 unresponsive screen

Now I've read about a problem of the hd2 having digitizer problems and that only a replacement will fix the unresponsive touchscreen issue. But why is it that when I can get my touchscreen to work that it works flawlessly until it goes to sleep? Then i have to continually wake and swype and sleep over and over until it responds. It just seems very weird that after it wakes that it never seems to have a problem. I'm using the miui rom right now and have set the screen to never go to sleep. So I want to see how long it will go without this problem. Has anyone else seen this happening with their phone as well?
Make sure the kernel, and Rom are up to date.
I have that too on an AOSP Gingerbread rom. The screen is not unresposive per se but calibration seems off some times, strage for a capacitive screen.
ive had the problem with android before and there were a few different fixes ...
one fix was to turn off compatibility mode
another was kernel
ive also had the problem with wp7 ( nothing a few hard resets and patience couldnt cure )
either way good luck
well since my first post, i hadn't let the phone go to sleep once and it worked perfectly fine. so i decided to turn off compatibility mode and let it go to sleep.... and when i woke it and i slid my fingers down it actually worked. so far it's worked every time. why would compatibility mode mess up the touchscreen though?
i have NO earthly idea! just a little tidbit i picked from a dev. i would speculate but would end up looking and sounding foolish. so im going to quit while im ahead and have actually been of help :-D cheers
Where can i disable compatibility mode?
I get the same problem. I've used a ICS rom for a day or so and suddenly the lockscreen was unresponsive. I thought it was ROM problem, so I flashed Cyanogen 7, but the screen didn't respond as well... I flashed everything to stock (removing magldr and hspl) and the problem stayed... After several restarts the screen started to respond and now it works (sort of). The tricky thing is: sometimes when I go out from some app in android, the screen doesn't respond again. Locking and unlocking the screen fixes this, but only temporarily.
Did this ICS rom screw something (...hardware?!) or is it a pure coincidence that a few people encounters the same problem for the first time in such a short period of time...
And one more thing... my warranty expired 5 days ago... please help!!!
I had this same problem with my phone before my warranty expired; before I flashed any android roms on it, and while it still had stock WM6.5. I called HTC customer support and they had me send in the phone for repair. They replaced the digitizer and I haven't had the same problem since. It was wierd because in my mind is seemed like a software problem because it would respond nicely as long as the screen was unlocked and the instant it was locked the response was very crappy, sometimes it took forever to unlock my phone. So it might somehow be a hardware issue
WaspVL1
Machupichu2 said:
Where can i disable compatibility mode?
Click to expand...
Click to collapse
spare parts!
I repair phone myself and i can say that i get A LOT of hd2's with this problem. For the most part it is the hardware because no matter what software you put on the phone it is just a matter of the luck you have to get it working. My hd2 broke 2 times b4 and it was always hardware. Htc must of messed up with the hd2 digitizer
cmacia06 said:
I repair phone myself and i can say that i get A LOT of hd2's with this problem. For the most part it is the hardware because no matter what software you put on the phone it is just a matter of the luck you have to get it working. My hd2 broke 2 times b4 and it was always hardware. Htc must of messed up with the hd2 digitizer
Click to expand...
Click to collapse
from what ive seen in photos of the leo mobo it looks like the connection for the screen/digitizer (not sure on hardware) is located right behind red end call/power button and from being mashed off,on,off,on,etc loosens/damages connection.
or is the hardware screen issue just a complete shot in the darks chance?
OH ... ive had the software issue (fixed as i mentioned earlier) AND unrepairable (with my limited tools and balls to physically tear into this badboy) hardware issues.
well, it's been a few days and my phone still seems to be fine. it hasn't once locked up on me yet. i don't know why turning compatibility mode would fix this. or maybe the phones connectors were loose and are now miraculously back in at the same time i unchecked compaibility mode. the only bad thing was that this was happening the last couple weeks and i had given up and already ordered a sensation 4g. or well, guess i have 2 phones now
Its seems possible. Every since I replaced my digitizer with a non OEM one its has never failed on me again. And I hope it never does. There dam expensive.
rubledub said:
from what ive seen in photos of the leo mobo it looks like the connection for the screen/digitizer (not sure on hardware) is located right behind red end call/power button and from being mashed off,on,off,on,etc loosens/damages connection.
or is the hardware screen issue just a complete shot in the darks chance?
OH ... ive had the software issue (fixed as i mentioned earlier) AND unrepairable (with my limited tools and balls to physically tear into this badboy) hardware issues.
Click to expand...
Click to collapse
Sent from my HTC HD2 using XDA App
Compatibility Mode
I also have this issue, therefore I just recently flashed my hd2 with Tytung's 4.0 ICS Rom. As expected, this didn't help very much.. What I am now going to try before I send my phone to HTC is to disable compatiblity mode. BUT, I can't seem to find this compatibility mode check anywhere. Could someone please guide me there?
..
Windows 7
I will be flashing my phone with w7 now, to see wether this is an android kernel bug / softare issue or if this relates to hardware. I also see a lot of people saying that after fixing the digitizer it works again, so it might actually be a hardware issue. I will post my feedback when I have tried with w7.

Nexus 4 Not Recognizing Touch Input (VIDEO)

So I got some bad news
There is an area on my Nexus 4 that receives no touch input. Either that, or it is extremely inconsistent. This is the section right about where the bottom row of icons are located, directly above the on-screen navigation buttons.
I tried installing this "fix" for touch sensitivity, but it did not fix the specific problem I am having. And I noticed this problem before I tried that fix, so it was not a result of that.
I am about to try a full system reset to see if that helps. Hopefully it will. I will post back if it does.
If I have to send it back to Google, what process would I need to go through to make sure they don't know I rooted? Just unroot? Or would I also have to lock the bootloader as well? And would a full system reset do all of that? Or do I need to go back and use the toolkit?
Here is a video I just shot showing the problem:
EDIT: And unfortunately a full reset just made it worse
strausd said:
So I got some bad news
There is an area on my Nexus 4 that receives no touch input. Either that, or it is extremely inconsistent. This is the section right about where the bottom row of icons are located, directly above the on-screen navigation buttons.
I tried installing this "fix" for touch sensitivity, but it did not fix the specific problem I am having. And I noticed this problem before I tried that fix, so it was not a result of that.
I am about to try a full system reset to see if that helps. Hopefully it will. I will post back if it does.
If I have to send it back to Google, what process would I need to go through to make sure they don't know I rooted? Just unroot? Or would I also have to lock the bootloader as well? And would a full system reset do all of that? Or do I need to go back and use the toolkit?
Here is a video I just shot showing the problem:
Click to expand...
Click to collapse
very interesting......
I would definitely RMA that. It's clearly an issue. I just ran the same touch tests you did in the video and have none of those same problems. The screen recognizes my touch even at the very bottom of the screen where the nav bar starts.
As for unrooting/re-lockingt he bootloader, just use Wug's toolkit:
http://forum.xda-developers.com/showthread.php?t=2015469
This worked flawlessly for me to unroot and re-lock the bootloader of my first N4 before sending it back to them. The toolkit is very straight forward.
I tried using the Nexus 4 toolkit to restore to a factory image, but I am getting an error every time it tries to download it
EDIT: I am about to try that other toolkit posted above ^^^
i tested mine no problem at all..
kanariya said:
i tested mine no problem at all..
Click to expand...
Click to collapse
Dang, I guess its just me. I am about to restore to a factory image. I am hoping that fixes the problem. Otherwise I will have to send it back to Google.
strausd said:
Dang, I guess its just me. I am about to restore to a factory image. I am hoping that fixes the problem. Otherwise I will have to send it back to Google.
Click to expand...
Click to collapse
Hope it works out for you!
strausd said:
I tried using the Nexus 4 toolkit to restore to a factory image, but I am getting an error every time it tries to download it
EDIT: I am about to try that other toolkit posted above ^^^
Click to expand...
Click to collapse
Just make sure you follow the step by step guide for installing the proper drivers and uninstalling rogue ones before trying to unroot/lock the bootloader. It is super easy just make sure you read all the instructions and follow them to a T. After doing that the toolkit will work perfectly for you moving forward. Even with your next N4. I used it again today to root my replacement N4.
I encountered a MAJOR problem!
I did the flash stock + unroot part and that worked fine. But I am completely stuck on the last part.
Now I need to lock the bootloader again. In order to do that, I have to have USB debugging turn on. The problem is that in order to turn it on, I have to get into the phone. But I am stuck on the initial phone setup! The only way to move past the stage I am stuck on is to click an arrow, but the arrow is in the dead zone and the dead zone just got worse! I can't move on!
Anybody have any advice? I am totally stuck.
EDIT: Got it! At that stage I put the phone in landscape to avoid the dead area. Then the Android tutorial came out and I couldn't get out of it to go to settings and enable USB debugging mode. So I went to the lockscreen, after 20 tries got Google now pulled up, and was able to type in settings to open it up and enable USB debugging mode. Finally got the bootloader locked. Should I be good to send it back to Google now?
Please repeat this bug while holding the phone in your hand, a video would be nice.
wideasleep1 said:
Please repeat this bug while holding the phone in your hand, a video would be nice.
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Haha you want a third video?
strausd said:
Haha you want a third video?
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Sure! This is a well-known issue across a LOT of Android phones, YT is awash of vids like yours, all sitting flat on a surface.
wideasleep1 said:
Sure! This is a well-known issue across a LOT of Android phones, YT is awash of vids like yours, all sitting flat on a surface.
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Already got an RMA on it and another one should be here in less than a week.
strausd said:
Already got an RMA on it and another one should be here in less than a week.
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Odd it's so zone-specific... I'd suspect the grounding short is right near that lower micro-USB area. Thank Gawgle for quick RMA supply!
wideasleep1 said:
Odd it's so zone-specific... I'd suspect the grounding short is right near that lower micro-USB area. Thank Gawgle for quick RMA supply!
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I hava the same issue
I have same issue in the same area of display, but my is sporadic, it's not present all the time. It comes and goes. I removed front protector, issue was still present. Then I removed back protector and did a factory reset, and now it's gone for 5 days. It's bought in Canada, and I'm from Serbia so it's a little tricky for me to send it for RMA because now I am not sure if the issue is realy hardware type. I run it in safe mode and it behave same.
Sometimes if goes totaly crazy with tens of simoultanous touches around non working stripe. Lock unlock and it's gone.
Tafak?!?? Don't know what to do...

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