Charging problem. USB board dead? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello all,
I have a Galaxy S4 (i337) since April 27, 2013; it's been working great...until today. Earlier this afternoon I plugged my phone on the charger because the battery was running low. I noticed that the phone wasn't charging at all...or at least it seemed that way. On the battery section of the Settings app, it stated that the phone wasn't charging, but the percentage kept rising every few minutes. It did the same turned off, on or on TWRP, but the phone kept saying it wasn't plugged in.
Hoping it was a kernel/driver issue with the nightlies I've been running I switched ROMs and even restore from a backup I made a few days ago. Nothing new happened. I kept getting the "not charging" thing. So I unplugged it and the battery started draining quickly, about 10% every 15-20 minutes on standby and light use. So I switched batteries, chargers and nothing.
So, can anyone tell me what's going on here? I already purchased the USB board, but I was wondering if there was an easier solution. I tried cleaning the contacts, but they're not as bad as they could be. So if anyone can shed some light on this issue I'll be very grateful.
Thanks!
Update: This keeps getting weirder. I turned the phone off and plugged it in overnight and this morning the phone fully charged. Although when turned on there's no indication whatsoever of the charger being plugged in. This is frustrating.

Related

[Q] Phone suddenly went dead (latest MIUI 2.6.35 kernel)

My phone just went dead yesterday, while playing tiny tower. Suddenly turned off, and would not turn back on. When I connect the charger, the led in in the speaker blinks. When the charger is not connected, the phone is completely dead. And it does not respond to anything either way. I don't know if this is rom related. Probably not? I'm thinking returning it to the shop, and hoping for the best is my only option, unless someone here has a better idea.
Update: I tried turning it on, connected to the charger, but without the battery in. It starts. So I guess the battery died? Suddenly and completely?
What happens if you turn it on without battery in and then insert battery?
Mine did a similar odd thing when I first wiped battery stats. Was playing angry birds to drain battery right down and it turned off, but would not start. LED just blinked when power was in. I just had to plug it in and unplug it a bunch of times and it finally started charging.
I did wipe battery stats last week, but have been through a few drain/recharge cycles since then. When I start with the charger connected and insert battery it gets past the boot animation and then shuts off. I tried with a different battery yesterday, and it worked fine. When you say plug it in and unplug, do you mean connecting and disconnecting charger, just repeatedly?
yeah, was just plugging and unplugging a lot and it finally worked. If another battery worked then that would seem to be the fix.
Will try that. Thanks!
Managed to get it to start by putting the battery in after starting with just the charger first. Had to try a bunch of times before it worked. Been charging now for 5 hours, but it never gets past 10% charge on the battery? Do I just let it keep charging or is there some other way to fix it?
That happened to me in the day I bought my phone. It only started with the charger plugged in (and with no battery).
I thought the problem was in the battery, but in the store they tried with a new battery and the phone did not connect. So they replaced and everything is fine (since September).

[Q] Mytouch 4g died in sleep?

So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
Some phones don't function with completely discharged battery. Actually, most of newer phones. You need to leave the battery inside and the phone connected to charger for some time, till the charging light shows up. MT4G is very far from being "dodgy", doesn't differ from many other phones that behave the same, and you were nowhere near "hard brick".
Good luck in powering up Motorola Defy with completely discharged battery.
Recoverable problem
syl0n said:
So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
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Click to collapse
Had a similar problem. Phone died while using it then wouldn't light up when plugged in. Left it plugged in for half an hour wouldn't seem to charge via wall or car charger. Tried doing a hard reset with/without the battery & plugged in/not plugged in in various combinations. Got nuthin. Drove around for hours looking for a replacement or open T-Mobile place, until it got too late and I went home. Live chat with T-mobile rep was a waste of time. Plugged it in the wall and left it, as this once brought back a G2 battery that I thought was cold dead. Five hours later it was lit up and charging, showing 40% charge on the battery indicator app once I turned it back on. "HTC Sense" crashed immediately on boot then recovered. Seems to be fine so far.
- Suggestion; plug it in and leave it overnight if it seems cold dead and doesn't appear to be charging. It seems to need to hit some critical threshold before it will work again (as indicated by previous poster). Also pick up a couple spares off amazon or newegg if you don't have a second phone available.

[Q] Nexus 7 stops charging overnight, or over extended periods

My Nexus 7 32GB started exhibiting this problem when I went from CM10 to CM10.1, but the problem remained after I did a full wipe and went to stock 4.2.1.
When I charge it overnight, I awaken to find the battery at around 12-14% or around 37%, depending on whether I have it plugged into a third-party charger (former result) or included charger (latter result). As well, if I leave it plugged in during the day I find similar results if I let it sit for too long.
If I turn it off and charge it, it charges fine, although this morning I did find it had taken me to only around 40% after a night charging while off, but that may have been a fluke or error on my part. Hopefully it's not the issue spreading to being turned off, too. It charged up fine to 100% while on during the day, though.
Anyone else experiencing this problem? Any thoughts? Otherwise I'll likely contact Google for a warranty exchange, but I wanted to get thoughts first.

[Q] Nexus 4 Charging Issues...Both Wired and Wireless (more than AC vs USB complaint)

Basic Info: I'm currently running **[4.2.2][CM10.1][LINARO]Team Asylum CM10.1 Nighty, build date April 18 (Had recently flashed lastest nightly, then started noticing my charging issue, and flashed an earlier version to see if that would fix it.. it didn't).
The problem: I let my phone on my wireless Energizer Qi charger overnight. Charging indicator lights all went on, and I went to bed. I woke up the next morning and noticed that the phone was only at 37%. Putting the phone on the wireless charger, i noticed it will light up, then turn off, then light up, then turn off. Figured, something wrong with the charger/case, so I removed the case and tried again, same thing. Tried attaching to computer via USB, and the same thing happened, the connection dropped in and out. Now I have it attached to wall outlet, and the same thing is happening, especially if I move it around.
I managed to get it to a consistent charge (says USB though its plugged into wall..) by leaning the phone up against something, but if I move it it cuts out...
I first was thinking maybe there's something wrong with the microusb port, like what happened with my HTC Evo after a while.. but the same thing happens with the wireless charging.. So, I'm not sure what to do.. Whether it's a rom issue, a hardware issue, a kernal issue.. Any thoughts on what I should do? Wipe battery stats?.. RMA?.. Complete nandroid restore?
Adding: I have Snapdragon Battery Guru on there.. if that's relevant to anything.. https://play.google.com/store/apps/details?id=com.xiam.snapdragon.app&hl=en
Battery History: This morning: http://i.imgur.com/bhCvay0.png
Now: http://i.imgur.com/gPb9yhL.png
Battery Stats Now: http://i.imgur.com/A6gzTca.png
UPDATE. Flashed francos milestone 2, and the problem seems to have disappeared.
UPDATE 2: jk it's still doing it.
I've had the same issue for about a month now. I removed the snapdragon battery guru app and it doesn't do it as often now but it will still do it. I also calibrated my battery with a battery calibration app when it became fully charged and now it will only do it about once every three days. I don't really have any other advice than that, all I know is that my phone started doing it after I finally caved and flashed a kernel.
Sent from my Nexus 4 using xda app-developers app
I have the same issue and I'm completely stock and unrooted. I will wake up in the morning and the battery is at, say, 80%. Unplugging the a/c and plugging it back in doesn't help at all. I have battery widget reborn and it tells me my battery is charging at 1% per 30 minutes. This morning I hooked it up to my HTC 8X charger and it immediately started charging correctly so I'm inclined to believe it may be the charger but it could've been coincidence since other times unplugging and replugging it works. Some other times I have to power off and then on in order for it to work again.

Charging intermittently stops and resumes rapidly

My 6P on 6.0.1 stock with the march update has had occasional times where it will intermittently charge, then stop, then charge endlessly, changing back and forth about once a second or more often. There's been times I've woken up, like today overnight when I noticed it barely inched up a percent or two on the Google USB-C cable connected to my laptop.
To isolate this from being a defective cable issue, this has also happened with the Google charger that came with the phone. I would see the screen turn on in fact, like when you first plug the phone with the screen off, to indicate charging has begun. That would occur every few seconds.
I'm a little concerned. The time it happened with the charger, a reboot seemed to have calmed it down. But today no matter the restart, the charging just keeps cycling nonstop.
Anyone else had this? Would it be wise to file a problem with the Google forums and contact support?
Thanks for any help!
Same problem here
Dang, good to know I'm not alone!
I've also experienced higher battery drain (twice more I'd say) than normal recently. Even overnight when I used to see hourly drain rates of 0.5%, now I see 1.5% and higher. Getting worried the charging issue may be damaging the battery. But it could also be the patch or a rogue app.
I have the same issue - it started about 3 days ago
Well either the cords bad, the brick is bad, or the receptacle. Or the charging port on the phone, the battery or power control module in the phone. Or if theirs a thick case on your phone.
Sounds like it starts to charge then stops. But I'm no electrician. Oh wait, yes I am.
It starts to charge, then stops as though the cable was disconnected, then resumes within half a second, then disconnects, and so on and so forth non stop.
Case might be a reason. It's a rubber and plastic transparent Spigen one. I'll try removing it when it happens again next time.
But at this rate, sounds like 3 people are having the same issue, and if it's a hardware one, then damn....
This isn't the charger... There is something buggy with the update. I woke up a few days ago after the march update with an almost dead phone, and the charging icon flashing over the battery, as if the phone new it was plugged in but refused to charge. I unplugged and plugged it back in with the same result. I restarted and tried again, same result. I was only able to get it to charge my plugging it into my girlfriend's nexus 5x charger, which instantly started charging my phone. I went back to my charger and all of the sudden no issue and the phone was charging fine. There is definitely something up with this update.
Well then, that makes 4 people now.
What's a good way to report this?
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
I have this problem too. It's fixed by a reboot so I'm assuming it's not a hardware problem. It only happens once a week or so.
The first time it happened I didn't notice the charging/not charging and only realised something weird had happened because my phone was off & showing fully charged. My phone is never switched off.
I figured it out the next time when I noticed the screen was still on during the night. Switching from charging to not charging was keeping the screen on.
So glad it's not just me.
flightsimmer said:
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
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Click to collapse
I normally see it say that on the USB C charger. That being said, you seem to have an intermediate speed going on, as opposed to super slow normal USB cable speeds and the USB-C fast charger. In my experience most 1-1.5V low amp ports like my Mac's, or the car's USB port will charge at a rate of about 1% per 3-5 minutes. So a full charge would take 8-9 hours from 0%. From the USB-C wall charger it would be about 1%/m so an hour and forty is enough to get it back to full.
Based on that your charger seems to be somewhere in the middle.
But yes it isn't normal. If you are using Google's native hardware, you should see the same charging speed as I am.
I'm just terribly worried this cycling is destroying my battery. I have definitely not gotten the same battery life the last few weeks.
Hey guys!
I experience sort of the same problem as you guys, but i have the Nexus 5x
i copy from my thread at google nexus forum
My phone just randomly die. It will work for like 2 hours. Almost like the battery would been disconnected.
When the phone shutdowns it says the battery is low and try to charge. The Battery icon with a flash is showing, but just for 5-7 seconds, then it shutdown again and it's looping again and again and again.... To get out of the loop i'm booting in to fast boot, then push at start. and it is almost 50/50 if it is working. It can be booting up and you see the red/yellow/green/blue yada yada boot-up sequence then in 5-7 seconds in to the sequence it would shutdown again immediately.
I tried several factory-resets. re-flashed to stock. Nothing helps.
/marcus
Same issue
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
zxphenomenalxz said:
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
Click to expand...
Click to collapse
I hadn't had it for a while then recently it happened again once. I still don't know what triggers it for sure.
The battery drain is also rather random. There are days I can expect the unit to idle and drain at or below 2%/h, but lately it just goes through it way faster, twice that. I am unsure why and how that happens so randomly. Seems the Google Play Services and Google Apps are using up some %s. Not much else I can identify.
I've had this issue since a few days ago, restarted the phone and it's come right for now.
Haven't experienced this in weeks now.
Seems largely gone.
Any updates on this? My Nexus 6P started showing the same symptoms (either won't charge at all, or charging cycles on and off rapidly (< 1 second) and only sometimes charges). The issue appeared out of the blue 4-5 days ago, just before the 1 year anniversary of receiving the phone. I tried different cables and adapters, still no change. Last night at 11pm it was at 50% when I set it to charge and it seemed to charge. This morning at 6:30 am it had only charged up to 83% and was charging on and off. Worried about how to reliably use the phone if it won't charge, and also how this might affect the battery / other circuitry.
Any help/tips appreciated!
Edit: The phone hasn't been dropped or had any other issue that may affect the hardware. Also, no OS update or anything recently (AFAIK - it did not ask me to install anything, not sure if there were any silent updates). It is currently on Android 7.0 Nougat (baseband version angler-03.72, build NBD90X, security patch level Oct 5, 2016).
Have not had this in a long time. It sort of stopped on its own. :S
Solved (for me anyways)
I just had to restart the device.
I'm having the same issue on my LG G5. Started out of the blue and like others, restarting temporarily solves the problem. Anyone solve this yet?

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