SM-N9005 - No 4G LTE. - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello guys. I have a long story for you, but I am just gonna keep it very short.
I've had trouble with 4G LTE on TWO Galaxy Note 3's.
I got my first one about 4 months ago, then I got a new device about 1 month exactly because of 4G not working.
However, it is still not working.
My first phone was 100% stock, never rooted and never played with. So was my 2nd phone, and LTE still didn't work. However, it's rooted with CM11 nightly with temasek kernel on it right now, and still no 4G LTE.
I've talked a lot with my carrier (Telenor DK, Denmark) and they sent me a new SIM-card, which did not work help with the missing LTE either. I just called them again today and they double checked everything and told me that I was totally ready to go with 4G LTE.
(The location is not the problem as I've been VARIOUS places with no connection to 4G.)
All the network options are as they should be, etc. However there is still NO 4G LTE.
I then started to read on a lot of posts from this forum, and I may have come to the conclusion that my phone has different frequencies or different LTE bands than my country has? I'm not sure, but I THINK that my carrier (Telenor Denmark) uses 800mhz band.
I don't know if Cat4 is some american only standard or so? I'm not sure, I hope you guys can help.
This is what it says on the box: http://i.imgur.com/JLSrR0b.jpg?1
There is also the european certifcation sticker on the front: http://i.imgur.com/jTxqtzS.jpg?1
You won't be able to see it, but it is a shiny/glittering sticker that says "Approved for Nordic Operators" and as you might have guessed, I live in Denmark.
And at last, some screenshots of the phone: http://imgur.com/a/IHs5N - As you can see, LTE and everything is checked.
I'm not really sure what I can do more. I hope you guys have any idea of what the cause of me not being able to have 4G LTE network.
Many thanks!

Perhaps your issue may be similar to:
http://forum.xda-developers.com/showthread.php?t=2693022
You could try tinkering with your APN.
Found this online but I'm not sure if it's completely accurate:
APN Name: Telenor
APN: internet
MMSC: http://mms.telenor.dk
MMSC proxy: 212.88.64.8
MMS port: 8080
via http://www.nowsms.com/mobile-operator-mmsc-settings

Expliciate said:
Perhaps your issue may be similar to:
http://forum.xda-developers.com/showthread.php?t=2693022
You could try tinkering with your APN.
Found this online but I'm not sure if it's completely accurate:
APN Name: Telenor
APN: internet
MMSC: http://mms.telenor.dk
MMSC proxy: 212.88.64.8
MMS port: 8080
via http://www.nowsms.com/mobile-operator-mmsc-settings
Click to expand...
Click to collapse
Thanks for your reply.
I should have mentioned, that I already tried to play with exact these settings, without luck.
However, I did it again since it had been a long time, and sadly again no luck.
The APN settings seems to be correct set up by default.
EDIT: I have a feeling it's because my LTE radio doesn't run the right frequency/mhz. Is there anyway that I can check if that's the problem?
And for clarity, I have never seen the 4G logo on my phone. My connection is 3G / H+ 50/50 of the time.

TjabbyD said:
Thanks for your reply.
I should have mentioned, that I already tried to play with exact these settings, without luck.
However, I did it again since it had been a long time, and sadly again no luck.
The APN settings seems to be correct set up by default.
EDIT: I have a feeling it's because my LTE radio doesn't run the right frequency/mhz. Is there anyway that I can check if that's the problem?
And for clarity, I have never seen the 4G logo on my phone. My connection is 3G / H+ 50/50 of the time.
Click to expand...
Click to collapse
Telenor Denmark uses 1800Mhz for its LTE network so it should be compatible as you are using a Note 3 N9005 as listed on GSMArena Note 3.

Expliciate said:
Telenor Denmark uses 1800Mhz for its LTE network so it should be compatible as you are using a Note 3 N9005 as listed on GSMArena Note 3.
Click to expand...
Click to collapse
Okay thanks! great to have that out of the way.
Now, I'm just asking out of curiousity.
What does the Cat4 on the box in the LTE section mean? Could it be anything with that?
Does that mean Band 4? .. Because it looks like Telenor uses band 3? Now. I have no idea what I am talking about and if this really matters, but please correct me if I am wrong.
EDIT: Also, my phone has a 4G logo on the back of the slim case you get with it. I've heard some people say that it's only the american models that get these?
It looks like this: http://goo.gl/UUJXCK - It says 4G in the middle where it says Galaxy Note 3 on this one.
EDIT: Pictures of my DEFAULT APN settings.
APNs: http://i.imgur.com/ckBC0kP.png
Telenor Internet: http://imgur.com/a/DibpB
Telenor DK MMS: http://imgur.com/a/aH2Wd
I am not QUITE sure, but to me they look correct. Please take a close look at them and tell me if I am missing anything. Thanks a lot!

TjabbyD said:
Okay thanks! great to have that out of the way.
Now, I'm just asking out of curiousity.
What does the Cat4 on the box in the LTE section mean? Could it be anything with that?
Does that mean Band 4? .. Because it looks like Telenor uses band 3? Now. I have no idea what I am talking about and if this really matters, but please correct me if I am wrong.
EDIT: Also, my phone has a 4G logo on the back of the slim case you get with it. I've heard some people say that it's only the american models that get these?
It looks like this: http://goo.gl/UUJXCK - It says 4G in the middle where it says Galaxy Note 3 on this one.
EDIT: Pictures of my DEFAULT APN settings.
APNs: http://i.imgur.com/ckBC0kP.png
Telenor Internet: http://imgur.com/a/DibpB
Telenor DK MMS: http://imgur.com/a/aH2Wd
I am not QUITE sure, but to me they look correct. Please take a close look at them and tell me if I am missing anything. Thanks a lot!
Click to expand...
Click to collapse
I believe Cat 4 is just a hardware standard indicating peak datarates.
Try selecting the mms apn rather than the internet one and see if that changes anything.
I had a similar issue with Telus not receiving internet till i switched from the isp.telus apn to sp.telus apn.
Worth a shot i guess.

Expliciate said:
I believe Cat 4 is just a hardware standard indicating peak datarates.
Try selecting the mms apn rather than the internet one and see if that changes anything.
I had a similar issue with Telus not receiving internet till i switched from the isp.telus apn to sp.telus apn.
Worth a shot i guess.
Click to expand...
Click to collapse
Thanks a lot for your help. Well I can't select the Telenor DK MMS like I can select the internet one. If you look at the picture there is a blue check mark at the internet one which the mms one doesn't have. If I click on the MMS one it just takes me to the settings. I hope it makes sense. Thanks.

TjabbyD said:
Thanks a lot for your help. Well I can't select the Telenor DK MMS like I can select the internet one. If you look at the picture there is a blue check mark at the internet one which the mms one doesn't have. If I click on the MMS one it just takes me to the settings. I hope it makes sense. Thanks.
Click to expand...
Click to collapse
Oh, ummm.
You could try to edit the internet one to be identical to the mms settings. If anything, you can just revert it back to the internet settings if it doesn't help.

Expliciate said:
Oh, ummm.
You could try to edit the internet one to be identical to the mms settings. If anything, you can just revert it back to the internet settings if it doesn't help.
Click to expand...
Click to collapse
I have tried to do that multiple times without any luck at all.
I will try to do it in a few minutes just in case, however it never seems to help. The only thing that happens is that my mobile connection drops for about 20 seconds then comes back as the usual 3G / H+.
EDIT: I played around with the APN settings again, for about 1 hour, still with no luck.

So I'm stuck here as of now. I've tried everything mentioned in this thread and nothing works.
I am not sure what is wrong. I hope any of you might have more possible solutions for my LTE problem on my SM-N9005.
Thanks.

TjabbyD said:
So I'm stuck here as of now. I've tried everything mentioned in this thread and nothing works.
I am not sure what is wrong. I hope any of you might have more possible solutions for my LTE problem on my SM-N9005.
Thanks.
Click to expand...
Click to collapse
I'm sure that your APN settings are wrong... they are wrong by default sometimes. 2G and 3G is working for you, right? If yes, than it's the problem with settings. Try to copy APN setting from someone who has a phone with working 4G ( and is the same carrier as you ).

hrvoje334 said:
I'm sure that your APN settings are wrong... they are wrong by default sometimes. 2G and 3G is working for you, right? If yes, than it's the problem with settings. Try to copy APN setting from someone who has a phone with working 4G ( and is the same carrier as you ).
Click to expand...
Click to collapse
I've been thinking the same. Perhaps I'm doing it wrong or something, because I've tried to change the settings so much. I don't have access to a 4G phone on the same carrier, neither does any of my friend use my carrier (atleast I think so) - so I will do some more internet research.
Again, thanks a lot for your help, friend!
EDIT: I've found some totally different Telenor APN settings than I've ever seen before. I'm not sure if they're old or not, but I'll definitely try now and report back.

TjabbyD said:
I've been thinking the same. Perhaps I'm doing it wrong or something, because I've tried to change the settings so much. I don't have access to a 4G phone on the same carrier, neither does any of my friend use my carrier (atleast I think so) - so I will do some more internet research.
Again, thanks a lot for your help, friend!
EDIT: I've found some totally different Telenor APN settings than I've ever seen before. I'm not sure if they're old or not, but I'll definitely try now and report back.
Click to expand...
Click to collapse
Then try to call your carrier service, and request that they tell you all of APN settings. Try every one of them. I had exactly the same problem, they were sending me bad APN settings. They were also telling me that everything is good on their side with network, and that my phone is broken. So don't believe them, you probably know more about technology than 90% of workers there

hrvoje334 said:
Then try to call your carrier service, and request that they tell you all of APN settings. Try every one of them. I had exactly the same problem, they were sending me bad APN settings. They were also telling me that everything is good on their side with network, and that my phone is broken. So don't believe them, you probably know more about technology than 90% of workers there
Click to expand...
Click to collapse
I tried with the ones I found, and they do not work.
I took your advice and tried to call them once again, but what they told me is already what the default APN is, like in my pictures from my previous post.
I'm still lost without LTE.

TjabbyD said:
I tried with the ones I found, and they do not work.
I took your advice and tried to call them once again, but what they told me is already what the default APN is, like in my pictures from my previous post.
I'm still lost without LTE.
Click to expand...
Click to collapse
I don't know if your telco does this but Telstra in Australia will send a system message that will save the correct APN settings into your phone. This can be initiated by you through their internet site, no call center staff to stuff things up... You receive the message like a normal sms but when prompted install and save...
Might be worth a shot to either ask to be sent the settings or see if they do the same on their website... You might be lucky...

ultramag69 said:
I don't know if your telco does this but Telstra in Australia will send a system message that will save the correct APN settings into your phone. This can be initiated by you through their internet site, no call center staff to stuff things up... You receive the message like a normal sms but when prompted install and save...
Might be worth a shot to either ask to be sent the settings or see if they do the same on their website... You might be lucky...
Click to expand...
Click to collapse
It seems like they do not offer such service. However I looked at some APN setup guide on their website, and it is 100% identical to what my APN's look like.
Hmm. As stated before, 3G and HSPDA, HSPDA+ works perfectly. But no 4G/LTE. Never.

I'm sorry for double posting, but I've got some news. (I think.)
So, someone told me that I should try to dial *#*#4636#*#* and put up screenshots of it, so I figured out that I should put them here too.
So when I dailed *#*#4636#*#*, I got to this screen: http://i.imgur.com/nvEQqUF.png
I then chose phone information, and I got here: http://i.imgur.com/TTPAHw5.png - Notice that H+ is working fine.
Then I tried to select LTE only, and this happened: http://imgur.com/eNfl4xk - No signal from LTE at all.
I'm not sure if this is anything new, but I thought I'd show it here too.
Thanks.
EDIT: Okay, so I've made some further investigation and some people tell me that I might have the wrong CSC number for my country. However, I have no idea what that means really. Is it possible for me to "flash" the
correct CSC number onto my phone or something like that?
EDIT: I'm going to flash STOCK Nordic 4.4.2 ROM and solve the issue there, I've heard some talking about I should do that first. I will report back if I find my solution. Thanks.

Hello again.
I haven't really been doing anything to search further, but I am still left with no LTE, the flash of the 4.4.2 stock nordic rom did not help.
Just thought I'd give a little update.

Related

[Q] GT540 3g problems on Rogers (Canada)

Hi fellas.
I got an unlocked LG "Swift" GT540. I actually flashed up CM7 on this and it looks fantastic -- can't believe they originally sold this with 1.6
But anyway, I'm using Rogers in Canada, Saskatchewan specifically. The phone works fine except that it doesn't seem to work with their 3G. I've tried a number of different APN settings, including those given to me directly from rogers.. who actually sold this phone under the name of LG "Loop". From what I understand, Optimus, Swift and Loop are all the same phone, that being GT540, and those are just marketing names. Is this correct?
It does work on edge or whatever they use in slow mode, but its so slow I'd never be able to fill my bandwidth quota ;P
So, does anyone have any experience or suggestions with getting an unlocked phone to work on a 3g network like this? Thanks in advance!
Cheers
SD
OK I'm going to reply to my own post here.
I think the problem might be the baseband. My baseband version is AMSS53404003. The box had Polish writing on it, so... I might need a north american baseband for this to be working correctly.
Any clues?
salsadoom said:
OK I'm going to reply to my own post here.
I think the problem might be the baseband. My baseband version is AMSS53404003. The box had Polish writing on it, so... I might need a north american baseband for this to be working correctly.
Any clues?
Click to expand...
Click to collapse
Your baseband is the same as mine. Do you get a H icon in yous status bar if so thats 3g working if not you might not have a 3g ready sim card.
Sent from my GT540 using XDA Premium App
Hmm, thats good to know its not the baseband.
I just get an "E". I'm using a simcard from another phone, an Xperia X10. That phone properly shows the "H" and works fine. So I'm assuming if the 3g stuff works on another phone with this simcard it should be working on this one. I've tried copying the APN settings from the Xperia to this phone and its the same issue. Not really sure what else to do to make this go.
Thanks for the reply!
salsadoom said:
Hmm, thats good to know its not the baseband.
I just get an "E". I'm using a simcard from another phone, an Xperia X10. That phone properly shows the "H" and works fine. So I'm assuming if the 3g stuff works on another phone with this simcard it should be working on this one. I've tried copying the APN settings from the Xperia to this phone and its the same issue. Not really sure what else to do to make this go.
Thanks for the reply!
Click to expand...
Click to collapse
What apns show up in the network settings?
Sent from my GT540 using XDA Premium App
Actually by default no APN settings show up at all, its blank.
I called Rogers about the APN settings and they said to use:
APN internet.com
Username wapuser1
password wap
I've tried
APN: rogers-core-appl1.apn
MMSC: ht*p://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MCC: 302 (retrieved from SIM)
MNC: 720 (retrieved from SIM).
As well. Both just show an "E". Both of those automatically showed up on the Xperia X10. Except the * is another t.
Cheers!
Have you tried root toolbnx to update the apn settings?
Sent from my GT540 using XDA Premium App
eoghan2t7 said:
Have you tried root toolbnx to update the apn settings?
Sent from my GT540 using XDA Premium App
Click to expand...
Click to collapse
I have not yet, no.
Ok, I've tried it. I honestly don't see much interesting with the Change APN options. I pressed a few buttons but they didn't actually seem to do anything.
I'm pretty much out of ideas on this thing. I don't really understand this, since Rogers sold this phone even. Bizarre. ;(
salsadoom said:
I have not yet, no.
Ok, I've tried it. I honestly don't see much interesting with the Change APN options. I pressed a few buttons but they didn't actually seem to do anything.
I'm pretty much out of ideas on this thing. I don't really understand this, since Rogers sold this phone even. Bizarre. ;(
Click to expand...
Click to collapse
Once you select one go to your apn settings press the menu touch button and select reset.
Sent from my GT540 using XDA Premium App
OK...
I reset the APN's to default values, it removed all the APN's but didn't put any ones in. So I rebooted, still none. I tried a few areas like World and Eurpean (no US and Canada..?) and it didn't add any apns even after I reset to defaults there.
Hmmm, apparently there just must be some kind of difference between a "Loop" (that Rogers sold) and a "Swift", what I have. Fooey.
Thanks for the help though!
Cheers
SD
salsadoom said:
OK...
I reset the APN's to default values, it removed all the APN's but didn't put any ones in. So I rebooted, still none. I tried a few areas like World and Eurpean (no US and Canada..?) and it didn't add any apns even after I reset to defaults there.
Hmmm, apparently there just must be some kind of difference between a "Loop" (that Rogers sold) and a "Swift", what I have. Fooey.
Thanks for the help though!
Cheers
SD
Click to expand...
Click to collapse
Is there any links to your stock firmware/Rom?
Sent from my GT540 using XDA Premium App
Actually the original firmware had the same issue, although I didn't look into it nearly as indepth. I assumed -- incorrectly, I suppose -- that I'd figure it out once I had a better firmware on it. Who wants 2.1 when you can have phat 2.3, lol.
I do have a V20c firmware on my drive somewhere I can reflash if I have to though. I doubt it would work either, however. I'm far from an expert on cell phones, but I'm still confused why this wouldn't just go...
This phone apparently supports:
Cellular;Networks: GSM850, GSM900, GSM1800, GSM1900, UMTS900, UMTS2100
Cellular;Data+Links: CSD, GPRS, EDGE, UMTS, HSDPA
And rogers uses GSM 850/1900 and HSDPA.
I'll take anyones advice though, if you think its worth re-flashing back to something like the original firmware and trying again I'll give it a shot.
Cheers
CK
salsadoom said:
Actually the original firmware had the same issue, although I didn't look into it nearly as indepth. I assumed -- incorrectly, I suppose -- that I'd figure it out once I had a better firmware on it. Who wants 2.1 when you can have phat 2.3, lol.
I do have a V20c firmware on my drive somewhere I can reflash if I have to though. I doubt it would work either, however. I'm far from an expert on cell phones, but I'm still confused why this wouldn't just go...
This phone apparently supports:
Cellular;Networks: GSM850, GSM900, GSM1800, GSM1900, UMTS900, UMTS2100
Cellular;Data+Links: CSD, GPRS, EDGE, UMTS, HSDPA
And rogers uses GSM 850/1900 and HSDPA.
I'll take anyones advice though, if you think its worth re-flashing back to something like the original firmware and trying again I'll give it a shot.
Cheers
CK
Click to expand...
Click to collapse
Dont reflash upload the stock one and ill decompile it to look at the apn settings.
Sent from my GT540 using XDA Premium App
Well, I don't have the *original* firmware that came out of the box anymore. I flashed that away for something with fastboot pretty fast. It didn't work with 3G either though. Just had no APN settings for rogers.
I did however, copy the apns-conf.xml from my Xperia and the apns filled in nicely, but it didn't make a difference, still just E.
Cheers
SD

[Q] No service after trying LTE

Hi
I was playing around with my phone and tried the old hack through the settings screen, *#*#4636#*#*.
Switched it to LTE and set up a new APN for Rogers LTE.
It Didn't work. After more reading I discovered this wouldn't work for me anyway. I have Android 4.4.2 and I don't think my SIM is LTE enabled.
I rebooted thinking it would just go back to the original settings.
It seems to have gone back but now I have No signal at all.
I am with Rogers. I tried going back to the original APN settings and selecting Rogers.
The phone is finding the correct networks for my area.
I tried the Reset to default in the APN settings. This sets the APNs to Rogers LTE and chatr, not the original Rogers APN that I started with.
The phone is rooted but running stock Android 4.4.2.
The baseband seems correct.
What have I done and how do I fix it?
Have I done something to the Rogers SIM?
Thanks
Angus_xda said:
Hi
I was playing around with my phone and tried the old hack through the settings screen, *#*#4636#*#*.
Switched it to LTE and set up a new APN for Rogers LTE.
It Didn't work. After more reading I discovered this wouldn't work for me anyway. I have Android 4.4.2 and I don't think my SIM is LTE enabled.
I rebooted thinking it would just go back to the original settings.
It seems to have gone back but now I have No signal at all.
I am with Rogers. I tried going back to the original APN settings and selecting Rogers.
The phone is finding the correct networks for my area.
I tried the Reset to default in the APN settings. This sets the APNs to Rogers LTE and chatr, not the original Rogers APN that I started with.
The phone is rooted but running stock Android 4.4.2.
The baseband seems correct.
What have I done and how do I fix it?
Have I done something to the Rogers SIM?
Thanks
Click to expand...
Click to collapse
Did you flash a LTE Hybrid?
Sent with my Nexus® 10 minus 3
Berrydroidcafe said:
Did you flash a LTE Hybrid?
Sent with my Nexus® 10 minus 3
Click to expand...
Click to collapse
I didn't flash anything.
Angus_xda said:
I didn't flash anything.
Click to expand...
Click to collapse
Had to assume that because I've never seen someone try LTE without doing so.
What you can try is find the stock radio, which might still be the same as you are using, then flash it. Maybe that will reset things back to normal.
Sent with my Nexus® 10 minus 3
Berrydroidcafe said:
Had to assume that because I've never seen someone try LTE without doing so.
What you can try is find the stock radio, which might still be the same as you are using, then flash it. Maybe that will reset things back to normal.
Sent with my Nexus® 10 minus 3
Click to expand...
Click to collapse
No luck.
I tried flashing the stock radio then flashed everything using efrant's instructions. Still no go.
The thing I find strange is when I select Reset to default in the APN settings it sets the APN to Rogers LTE not the default 3G setting.
Delete the Rogers LTE apn and make a new one with this info:
Name: Rogers
APN: rogers-core-appl1.apn
MMSC: http ://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MCC: 302
MNC: 720
APN Type: mms
You can also try this one:
APN: internet.com
Username: wapuser1
Password: wap
Go to phone info *#*#4636#*#*, and change network type to WCDMA Preferred. Reboot, and see if that does it.
I've done that several times.
Still won't connect.
The error is; No service. Selected network (ROGERS) unavailable.
When I search networks Telus, Bell and Rogers all show up.
I've tried selecting Rogers and selecting automatically. When I select automatically it selects Rogers but comes back with the same error.
Try reflash Radio
alexcheveau said:
Try reflash Radio
Click to expand...
Click to collapse
That was already suggested.
I have tried wiping everything out and flashing a complete stock 4.4.2.
I've also tried another Rogers SIM.
This is getting ridiculous.
All I did was change a setting from "WCDMA Preferred" to "LTE/GSM auto (PRL)" and back again and that killed a phone?
Angus_xda said:
That was already suggested.
I have tried wiping everything out and flashing a complete stock 4.4.2.
I've also tried another Rogers SIM.
This is getting ridiculous.
All I did was change a setting from "WCDMA Preferred" to "LTE/GSM auto (PRL)" and back again and that killed a phone?
Click to expand...
Click to collapse
I find this very strange. I use the secret menu on two phones but have never heard of this happening. My N4 will only lose signal for a few moments before switching to gsm autoprl, after switching from LTE/GSM.
Sent from backpack
Mystery solved.
I don't know why it happened at exactly the time when I tried LTE but...
The phone has been reported lost or stolen.
I bought it over two weeks ago. I checked the IMEI on the Government web site, that is supposed to protect us from this kind of thing, and it came back clean. I checked again last night and it's blacklisted.
I would say the girl that I bought it from got it on a $0 contract. Sold it then reported it lost or stolen. She's still on the hook for the contract but, so what, she'll never really have to pay it. Either that or it takes 2-3 weeks for a phone to show up on the blacklist.
Either way, the Government initiative to blacklist stolen or lost phones sounded like a good idea but in reality it's not protecting anyone.
So, now I have a small tablet and learned a lesson. Don't buy used cell phones and if you do, don't trust the protectyourdata.ca web site to protect you.
The site boasts;
"Purchasing a pre-owned device?
Check the IMEI number here to ensure the device has not been reported lost or stolen in Canada."
Thanks for trying to help folks. I did learn more about Android through this.
Angus_xda said:
Mystery solved.
I don't know why it happened at exactly the time when I tried LTE but...
The phone has been reported lost or stolen.
I bought it over two weeks ago. I checked the IMEI on the Government web site, that is supposed to protect us from this kind of thing, and it came back clean. I checked again last night and it's blacklisted.
I would say the girl that I bought it from got it on a $0 contract. Sold it then reported it lost or stolen. She's still on the hook for the contract but, so what, she'll never really have to pay it. Either that or it takes 2-3 weeks for a phone to show up on the blacklist.
Either way, the Government initiative to blacklist stolen or lost phones sounded like a good idea but in reality it's not protecting anyone.
So, now I have a small tablet and learned a lesson. Don't buy used cell phones and if you do, don't trust the protectyourdata.ca web site to protect you.
The site boasts;
"Purchasing a pre-owned device?
Check the IMEI number here to ensure the device has not been reported lost or stolen in Canada."
Thanks for trying to help folks. I did learn more about Android through this.
Click to expand...
Click to collapse
That really sucks
But thanks for letting us know.
Sent by carrier pigeon
klvnhng said:
That really sucks
But thanks for letting us know.
Sent by carrier pigeon
Click to expand...
Click to collapse
I've seen about 2 or 3 threads on Android Central with the same symptoms that seemed to never get resolved.
I suspect they had the same problem and either didn't know how to check or were to embarrassed to say.
I was upset but I want others to be able to find this answer.
Through buying and selling different phones working my way up to the Nexus 4 I'm really only $110 out of pocket.
A 16GB Android media player with WiFi must be worth $110.
So, is there a way to eliminate the wireless radio and leave WiFi?
I guess I should start another thread on that.
Angus_xda said:
I've seen about 2 or 3 threads on Android Central with the same symptoms that seemed to never get resolved.
I suspect they had the same problem and either didn't know how to check or were to embarrassed to say.
I was upset but I want others to be able to find this answer.
Through buying and selling different phones working my way up to the Nexus 4 I'm really only $110 out of pocket.
A 16GB Android media player with WiFi must be worth $110.
So, is there a way to eliminate the wireless radio and leave WiFi?
I guess I should start another thread on that.
Click to expand...
Click to collapse
I guess the simplest way would be to just have airplane mode on?
Sent by carrier pigeon
klvnhng said:
I guess the simplest way would be to just have airplane mode on?
Sent by carrier pigeon
Click to expand...
Click to collapse
Airplane mode also turns of the WiFi.
I just pulled the SIM, deleted all APNs, turned off Mobile Data and left WiFi on.
The warning that I had no data connection is gone and I still have the ability to make a 911 call if necessary.
Unlocked, rooted and flashed a USB-OTG enabled kernel. This is great fun...
Angus_xda said:
Airplane mode also turns of the WiFi.
I just pulled the SIM, deleted all APNs, turned off Mobile Data and left WiFi on.
The warning that I had no data connection is gone and I still have the ability to make a 911 call if necessary.
Unlocked, rooted and flashed a USB-OTG enabled kernel. This is great fun...
Click to expand...
Click to collapse
You can turn wifi on with airplane mode on as well. Just do it after airplane mode is already on.
But that works too, I guess
Sent by carrier pigeon
klvnhng said:
You can turn wifi on with airplane mode on as well. Just do it after airplane mode is already on.
But that works too, I guess
Sent by carrier pigeon
Click to expand...
Click to collapse
Yep, just figured that out.
Did you make a police report? You might not be able to recoup anything, but you should still make the seller be responsible for their actions
Sent from my Nexus 4 using xda app-developers app

[Q] APN settings help (EDIT 5000: Solved!)

Hi all,
I need help getting my APN to save. I use Cricket Wireless and their APN settings are here: http://buzzmobile.us/cricket-apn-settings/
The problem is the MNC is 004 for Cricket, but changing the MNC to that makes the APN not save. I tried adding the APN line by line to see which setting made the APN disappear, and it's MNC. I've had this problem now on Mahdi 5/28, Mahdi 6/15, and now Paranoid Android RC2. My phone is the D801.
It does seem to sometimes work if I change the MNC. The APN will disappear from the list every time, but sometimes it will set the APN correctly and give me LTE, but only until I reboot the phone and then it's back to not working. This morning it doesn't appear to be working even if I re-enter the APN, though.
Why does this problem exist on multiple ROMs (saving APN settings seems like REALLY basic functionality to me) and how do I fix it? And why do I see several search results saying "don't change MCC or MNC" when clearly that is incorrect advice? If Cricket says MNC is 004 and some random forum people say Cricket is wrong, well... sorry, but Cricket would know better than you guys (those who say to not change it).
Thanks
EDIT: I //THOUGHT I// FOUND A SOLUTION! Instead of APN type "internet" I decided to try "internet,default" and immediately LTE came on. I don't understand why it worked without setting MNC when I changed this, but hey, it worked and I am happy at the moment. However, it would still be nice to see devs fix the MNC problem. I'd delete this thread but I see no option to do so. Mods can delete it if they feel like it. Or they can leave it up in case someone else has the same problem and wants to try the potential workaround of adding the ",default" to APN type. I'd still like to change the MNC to what Cricket says to use, though, because they wouldn't tell us to change it if it didn't do anything.
EDIT 2: Workaround doesn't seem to work. I get a proxy failed error. It says LTE but nothing seems to be able to use it. I think I need the MNC changed after all. Is there any developer who has this working right? It's really frustrating to go through multiple ROMs/versions only for incredibly basic functionality to not work.
Edit 3: USB tethering seems to work, but nothing on the phone itself. Weird! AAAND now I took the ",default" back out and LTE seems to be there again. Testing the phone now. I wonder if there was some sort of data outage in my area earlier that was causing issues. And I just rebooted the phone and now LTE is gone again (and I made sure the APN was selected)... This is seriously messed up. My phone is behaving extremely inconsistently and I want to throw it at a wall at full strength at the moment.
dandragonrage said:
Hi all,
I need help getting my APN to save. I use Cricket Wireless and their APN settings are here: http://buzzmobile.us/cricket-apn-settings/
The problem is the MNC is 004 for Cricket, but changing the MNC to that makes the APN not save. I tried adding the APN line by line to see which setting made the APN disappear, and it's MNC. I've had this problem now on Mahdi 5/28, Mahdi 6/15, and now Paranoid Android RC2. My phone is the D801.
It does seem to sometimes work if I change the MNC. The APN will disappear from the list every time, but sometimes it will set the APN correctly and give me LTE, but only until I reboot the phone and then it's back to not working. This morning it doesn't appear to be working even if I re-enter the APN, though.
Why does this problem exist on multiple ROMs (saving APN settings seems like REALLY basic functionality to me) and how do I fix it? And why do I see several search results saying "don't change MCC or MNC" when clearly that is incorrect advice? If Cricket says MNC is 004 and some random forum people say Cricket is wrong, well... sorry, but Cricket would know better than you guys (those who say to not change it).
Thanks
EDIT: I //THOUGHT I// FOUND A SOLUTION! Instead of APN type "internet" I decided to try "internet,default" and immediately LTE came on. I don't understand why it worked without setting MNC when I changed this, but hey, it worked and I am happy at the moment. However, it would still be nice to see devs fix the MNC problem. I'd delete this thread but I see no option to do so. Mods can delete it if they feel like it. Or they can leave it up in case someone else has the same problem and wants to try the potential workaround of adding the ",default" to APN type. I'd still like to change the MNC to what Cricket says to use, though, because they wouldn't tell us to change it if it didn't do anything.
EDIT 2: Workaround doesn't seem to work. I get a proxy failed error. It says LTE but nothing seems to be able to use it. I think I need the MNC changed after all. Is there any developer who has this working right? It's really frustrating to go through multiple ROMs/versions only for incredibly basic functionality to not work.
Edit 3: USB tethering seems to work, but nothing on the phone itself. Weird! AAAND now I took the ",default" back out and LTE seems to be there again. Testing the phone now. I wonder if there was some sort of data outage in my area earlier that was causing issues. And I just rebooted the phone and now LTE is gone again (and I made sure the APN was selected)... This is seriously messed up. My phone is behaving extremely inconsistently and I want to throw it at a wall at full strength at the moment.
Click to expand...
Click to collapse
Android reads the MNC from the SIM. APNs with MNCs that are different than the SIM's will be hidden. Unless you are using your G2 on the legacy Cricket CDMA network you should be using the settings on the Cricket website https://www.cricketwireless.com/sup...ice-byod/customer/bring-your-own-android.html
yeswap said:
Android reads the MNC from the SIM. APNs with MNCs that are different than the SIM's will be hidden. Unless you are using your G2 on the legacy Cricket CDMA network you should be using the settings on the Cricket website https://www.cricketwireless.com/sup...ice-byod/customer/bring-your-own-android.html
Click to expand...
Click to collapse
Huh. I wonder why I didn't see that link when I was Googling for the settings. I'll give it a try. Thanks for the link.
Odd thing is it's worked on and off with the old settings, including setting the MNC to 004 (even though it did make the entry disappear). I don't understand it. I guess it doesn't matter, though, if these other settings work. Inconsistency is the most frustrating thing, because it's not obvious that your settings are wrong if they work sometimes but not others...
Edit: I can confirm the settings from that link are working... for the moment. I absolutely would not be surprised if it just randomly stops working again in the next 24h. Maybe I'll get a different phone when that happens.
I did live chat with Cricket Wireless and asked them to make sure the link you gave comes up for the search I did which was "cricket wireless apn settings android". Hopefully they will listen to my feedback so nobody else gets caught in this trap. Anyway, thanks again.
It would also be nice if Android would tell you why it's hiding an APN you just added... I wonder if devs could add an informative text about that.

Mms issues cant send/rec

I didn't notice this before but I'm able to send SMS and receive them just not MMS - today a friend sent a pic and I could not open it. Carrier is Verizon not sure if that matters because I'm seeing others have the same issue with other carriers.
Messenger or google messenger doesn't download them either.
Is there anything I can do?
Thanks
.
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
tabletalker7 said:
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
Click to expand...
Click to collapse
& remember that Verizon "thinks" it is Roaming (although not), so insure you have your MMS settings set appropriately
tabletalker7 said:
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
Click to expand...
Click to collapse
Yeah thanks did it and it works great! Thanks!
amphi66 said:
& remember that Verizon "thinks" it is Roaming (although not), so insure you have your MMS settings set appropriately
Click to expand...
Click to collapse
Yep just did and works great now! Thanks
OK so... I had to factory reset my phone and right away had issues... tried to send a text message and it didn't work. So I went through the steps of setting the APN up. But it hasn't worked.
I've done the whole thing with using a GSM sim to get the + and add APN...but nothing.
Anyhow, I was hoping someone can tell me the latest APN settings for Verizon. Perhaps they have changed. I'm just getting really cheesed off with all of this and nothing seems to be working. I love this phone but this is just getting on my nerves now.
Please help thanks
Skingy1 said:
OK so... I had to factory reset my phone and right away had issues... tried to send a text message and it didn't work. So I went through the steps of setting the APN up. But it hasn't worked.
I've done the whole thing with using a GSM sim to get the + and add APN...but nothing.
Anyhow, I was hoping someone can tell me the latest APN settings for Verizon. Perhaps they have changed. I'm just getting really cheesed off with all of this and nothing seems to be working. I love this phone but this is just getting on my nerves now.
Please help thanks
Click to expand...
Click to collapse
These are the APN values I'm using on Verizon postpaid: https://forum.xda-developers.com/showpost.php?p=68263623&postcount=61
Thanks!
I'm using pre paid will that make a difference?
I was having a bad day yesterday. Im in the right mind to get this fixed now.
Skingy1 said:
Thanks!
I'm using pre paid will that make a difference?
I was having a bad day yesterday. Im in the right mind to get this fixed now.
Click to expand...
Click to collapse
Should be the same values for Verizon Prepaid (different if you're on a Verizon MVNO). Did you make sure to enable Data Roaming?
xtermmin said:
Should be the same values for Verizon Prepaid (different if you're on a Verizon MVNO). Did you make sure to enable Data Roaming?
Click to expand...
Click to collapse
It worked!!!!!
Thank you
oh I feel so DUH! I knew it would be something simple.
That's going on the list of "if-you-ever-reset-your-phone-again"
Thanks again!

Galaxy S5/Galaxy Note 3 Sprint help thread

The point of this thread is to have a general place for Sprint folks to help each other out.
I started it because I saw a lot of the same information getting repeated in the S5 thread.
I'll be keeping a list of a few tips and tricks to help get your Sprint S5/Note 3 working as best as it possibly can, and hopefully explain it in a straightforward matter.
If anyone has other suggestions of what should go here, please let me know.
Common problems:
1. LTE isn't working
Possible solutions:
1. Your network provisioning got weird somehow. Flash stock, update your PRL, update your Profile, and then flash Lineage again
2. Your sim card is very old, and we no longer have hacks to support it. Get a new one off eBay, and follow steps in solution 1 for provisioning. See list of working SIM cards below
2. Other network service isn't working
Possible solutions:
1. Your network provisioning got weird somehow. Flash stock, update your PRL, update your Profile, and then flash Lineage again
3. Phone is bouncing between network types
Possible solutions:
1. Try making a standard voice call, to force it to CDMA or EvDO, to help stabilize the connection
4. Voicemail notifications don't show
Disclaimer: Known bug, will not be fixed. This is because sometimes voicemail read signals don't get cleared properly in Sprint's system, so they show forever.
Possible workarounds:
1. Manually call voicemail whenever you get a missed call
2. Use Google Voice and forward calls and texts to a dummy number on your phone instead, or use Sprint's Google Voice integration
General Tips:
1. Don't mess with preferred network settings, I set them specifically to work properly on Sprint
Known working SIM cards:
SIMOLW216R
Known not working SIM cards:
SIMGLW206R
I have a G900P with Virgin Mobile. I wanted to provide some info on the bouncing between GSM-CDMA issue. Today I wiped three times and flashed three builds (LineageOS 10/25, 11/1, and crDroid 10/26 based on LOS 10/25). In all three times, after wiping and flashing roms, I would see the phone bouncing CDMA-GSM when switching between preferred network types. Then I would dirty flash the same ROM (only the rom, nothing else), it seemed like this issue goes away and the phone is VERY stable. I will wipe again to see if I can keep replicating this phenomenon. You guys can try to dirty flash to see if it also fixes the LTE connection issue (nothing to lose). I saw it a few times but I couldn't see a pattern, and now that I have been switching preferred network types several times over the last few hours, I have not seen it anymore. I will keep testing.
The G900P radio issue has been going on forever. its almost as bad as the timezone bug we have had forever.
install rand g900p cyanogenmond/lineage rom.... go through install..... deal with phone trying to escape into wrong carrier or frequency... pray it remains stable for work.... post logcat hoping for fix..... repeat for several years with no avail......
eurohunter said:
I have a G900P with Virgin Mobile. I wanted to provide some info on the bouncing between GSM-CDMA issue. Today I wiped three times and flashed three builds (LineageOS 10/25, 11/1, and crDroid 10/26 based on LOS 10/25). In all three times, after wiping and flashing roms, I would see the phone bouncing CDMA-GSM when switching between preferred network types. Then I would dirty flash the same ROM (only the rom, nothing else), it seemed like this issue goes away and the phone is VERY stable. I will wipe again to see if I can keep replicating this phenomenon. You guys can try to dirty flash to see if it also fixes the LTE connection issue (nothing to lose). I saw it a few times but I couldn't see a pattern, and now that I have been switching preferred network types several times over the last few hours, I have not seen it anymore. I will keep testing.
Click to expand...
Click to collapse
I'll add the suggestion to not mess with preferred network types, I set the default to what is ideal for Sprint. Did you dirty flash the ROMs over themselves? or over an older version?
TomNeverwinter said:
The G900P radio issue has been going on forever. its almost as bad as the timezone bug we have had forever.
install rand g900p cyanogenmond/lineage rom.... go through install..... deal with phone trying to escape into wrong carrier or frequency... pray it remains stable for work.... post logcat hoping for fix..... repeat for several years with no avail......
Click to expand...
Click to collapse
I aim to improve that, at least a little bit. The stability has improved, from the feedback I've been getting. The timezone bug was fixed a long time ago as well, in May iirc (and it wasn't just Sprint, T-Mobile US and AT&T had it too)
The network for sprint devices using; lineage-14.1-20171108-nightly-kltedv-signed is definitely better so far.
Sounds like you guys on sprint have some issues still ... I am running my g900p on att .... Works great i dont think i get full 4glte but i still average2-3 megs a second so its definitely not bad ... Fair trade off i guess.
pinheaD420 said:
Sounds like you guys on sprint have some issues still ... I am running my g900p on att .... Works great i dont think i get full 4glte but i still average2-3 megs a second so its definitely not bad ... Fair trade off i guess.
Click to expand...
Click to collapse
I would imagine the LTE bands AT&T uses don't line up with Sprint's. I have similar issues on my G900F on T-Mobile, I frequently see H+/3G/E when I should have LTE.
As for Sprint issues, yeah, but it's a lot more manageable now. Most of the weird bugs/quirks are now just fixed by getting provisioning on stock, or a new sim card.
I always heard about what a PITA sprint was, and imagine it worked like crap then, but it's not too bad now. I still prefer T-Mobile, for various minor reasons,
but my hltespr on Tello (Sprint MVNO) makes a perfectly usable backup phone if anything goes wrong with my T-Mobile sim, and it wouldn't
really bother me to use it. That's pretty much my main goal: Make Sprint as usable as possible, so the user doesn't need to notice they're on Sprint.
javelinanddart said:
I would imagine the LTE bands AT&T uses don't line up with Sprint's. I have similar issues on my G900F on T-Mobile, I frequently see H+/3G/E when I should have LTE.
As for Sprint issues, yeah, but it's a lot more manageable now. Most of the weird bugs/quirks are now just fixed by getting provisioning on stock, or a new sim card.
I always heard about what a PITA sprint was, and imagine it worked like crap then, but it's not too bad now. I still prefer T-Mobile, for various minor reasons,
but my hltespr on Tello (Sprint MVNO) makes a perfectly usable backup phone if anything goes wrong with my T-Mobile sim, and it wouldn't
really bother me to use it. That's pretty much my main goal: Make Sprint as usable as possible, so the user doesn't need to notice they're on Sprint.
Click to expand...
Click to collapse
Totally appreciate the efforts and this thread.
For me, you called it, by the way. Old-ass SIM card.
meatfest1974 said:
Totally appreciate the efforts and this thread.
For me, you called it, by the way. Old-ass SIM card.
Click to expand...
Click to collapse
Just to update, everything worked out well!
Upon replacing the old SIM with a new one, I still couldn't get past 3G. I flashed to stock CQD1 in Odin, updated the PRL and profile, ##72786# to reset, and still nothing.
After a few Google searches, a few forums suggested to call into Virgin Mobile to update the SIM's ICCID number, because this is the reason I couldn't get LTE; the ICCID didn't match the SIM card they had on file. Once done and after a final reboot back into stock, LTE success!
Flashed TWRP in Odin and restored a recent lineageOS backup, and LTE success!
Again, this board was very helpful, thanks!
Just ordered a new SIM card from Sprint. The old one showed as incompatible according to OP. I could only get 3G if I changed to CDMA/EVDO.. Hopefully the new one will allow me to run LOS 14.1 with access to LTE on TING. Thanks for the info.
@javelinanddart Hi, would you mind taking a look at this radio log from 15.1? I can't get LTE working under any circumstances. I have the latest baseband for G900P and a good SIM card, and everything was working in 14.1. Log shows switching from "CDMA/EvDo" to "CDMA/EvDo + LTE" then setting the APN to FreedomPop LTE.
javelinanddart said:
General Tips:
1. Don't mess with preferred network settings, I set them specifically to work properly on Sprint
Click to expand...
Click to collapse
hmmm
where are your files ?
don't say
https://github.com/javelinanddart/
because i just spent 15 min looking at everything there and could find nothing specific to G900P
a1yet said:
G900P
Click to expand...
Click to collapse
I imagine its buried deep, around about here:- https://review.lineageos.org/#/q/status:merged+project:LineageOS/android_device_samsung_klte-common+branch:cm-14.1+topic:klte-oss-ril
fitittome said:
I imagine its buried deep, around about here
Click to expand...
Click to collapse
thank you very much
Ohhh good Joke LOL .. had me going there, I really thought you were trying to help.. till I spent another 5-10 min looking around at gibberish
thanks a lot
PS: i'm not mad .. i can appreciate a good joke
i think i'll wait tile the OP tells me where i can download his ROM
OR
find one in the S5 sprint thread on this site
a1yet said:
i think i'll wait tile the OP tells me where i can download his ROM
Click to expand...
Click to collapse
It's the official LineageOS kltedv.
fitittome said:
It's the official
Click to expand...
Click to collapse
then i thank you again
i see the files now that i failed to find on my own
thank you
Couchy said:
@javelinanddart Hi, would you mind taking a look at this radio log from 15.1? I can't get LTE working under any circumstances. I have the latest baseband for G900P and a good SIM card, and everything was working in 14.1. Log shows switching from "CDMA/EvDo" to "CDMA/EvDo + LTE" then setting the APN to FreedomPop LTE.
Click to expand...
Click to collapse
Well, If you come back to this, let me know if you need more logs. I'm going back to 14.1 for now, as the signal is really bad (Keeps switching between 1X and 3G).
Edit: 14.1 is now borked as well... Some relatively recent change must have killed it.
And here's a log from when 3G/EvDo craps out...
Sorry for the multi-post, but I just found my problem: The default APN settings for FreedomPop, the MVNO I use, are somehow wrong. So I deleted that APN and redid it with the following settings and was able to get LTE.
Name: FreedomPop LTE
APN: n.f6.ispsn
MMSC: http://mms.sprintpcs.com
MMS proxy: 68.28.31.7
MMS port: 80
MCC: 310
MNC: 120
APN type: default,mms,supl,hipri,fota,ims,cbs
APN (roaming) protocol: IPv4/IPv6
Bearer: Unspecified
MVNO type: None
Couchy said:
Sorry for the multi-post, but I just found my problem: The default APN settings for FreedomPop, the MVNO I use, are somehow wrong. So I deleted that APN and redid it with the following settings and was able to get LTE.
Name: FreedomPop LTE
APN: n.f6.ispsn
MMSC: http://mms.sprintpcs.com
MMS proxy: 68.28.31.7
MMS port: 80
MCC: 310
MNC: 120
APN type: default,mms,supl,hipri,fota,ims,cbs
APN (roaming) protocol: IPv4/IPv6
Bearer: Unspecified
MVNO type: None
Click to expand...
Click to collapse
Sorry for the delay, I've been busy working on another device. I had the same issue (even though it worked fine before) on my hltespr. After a wipe, my LTE started working again too, which was really weird. I don't really want to investigate this, since it's working now.

Categories

Resources