Unresponsive after Liquid Spill - G2 Q&A, Help & Troubleshooting

A few days ago, the world was a happy place. Then I slipped on a patch of ice and my head bounced like a basketball off the pavement. As painful as that was, the true pain was the sight of my new LG G2 fully submerged in ice cold water. Putting aside all other injuries, I rushed to turn off the G2 (still on), within 10 minutes I had it covered in silica gel packets, in which it remained for the next 30 hours. I then tried to power it on, without any response at all. I left it in some rice and silica gel packets for another 24 hours. Then I took it out and tried powering it on again, this time the Power LED comes on while it is pressed down, but it turns off after I let go. There is no other response. One of my 3rd party power adapters does have an LED illuminate after I connect the phone. My Surface does not detect any devices over USB when connected.
At this point I'm starting to think that my phone is toast, but I hope that some wizened old veteran of XDA may pull a solution out of their magic hat. Any takers? I've searched the forums and tried some of their advice (rice, hard reset, air drying).

If you have a warranty now would be the time to use it. Otherwise, you should keep up the long term drying for a while. Try turning on the phone and putting a flashlight up to it, it could be possible the backlight isn't functioning.

Related

HD soaked with water

Hi guys unfortunately my HD was in a drawer during night and in the morning i found it soaked with water under the battery and both cards. I was in hospital so probably the infusion hose is the reason. I tried standart drying and isopropyl but it behaves like the "volume down" button is permanently pressed and my screen flashes touchFlo/volume. When i try to power it on by pressing power button it gets in bootloader. I must press both volume and power buttons together for a while to turn it on. Everything except the button is fine. I am stuck with that and warranty doesn´t repair water damage. I don´t want to disassemble it because it´s new only few weeks. Any idea please? Thanks
That realy sucks dude!
I've had experience with a Touch Cruise that got dropped in a bucket filled with water. After drying it for three days it actually worked (even till this day).
Don't think there is much hope for your device since it was covered with a fluid for a longer time. This also means that there is quite a big chance that the battery caused some short circuit in the device.
My advice is to remove the battery and let the device dry for a few days.
Also, never use a damaged battery, get a new one.
Try the submerging it in dry rice trick, the rice should help to absorb the moisture inside the device. @ this juncture it can't hurt to try.
Leave it for a couple of days before turning it on.

Touch HD In water, hints?

HI all, i've a really disappointing problem. My touch HD was in my pocket when I took some rain on my motorcycle . Arrived at home the phone was off. I opened it following the service manual. I've putted it behind the power supply of the pc, where the warm air comes out, dismantled, for a few days.
Then I assembled all, and now it turns on, but, it randomly restart. Do you think my mobo is broken? some contact?
I was thinking I can sell the various parts of my phone all the items works, sim, sd reader, camera (back and front) except the mobo ofcourse.
thanks in advance for your help
Hi.I have heard of one way of fixed water damaged devices and that is by putting them in a container covered by UNCOOKED rice. I think the rice is meant to draw the water out. Leave it for a day I think. Never tried it myself but heard it works
Phil G
Hi, thanks for your answer, the phone was behind the psu of the pc for a week totally dismantled, so I think is pretty dry
thanks again for you interest
I actually dropped me BS in a bucket of water. Dried it out in a heat cabinet at work (50 deg C) for a day and it works perfectly still
Hi la3bna, i'm trying to do as you suggested, was your bs powered when it fall in the water?
thanks for your answer
You should use the salt that is used to lower humidity (e.g. from Bison).
Put the bag of salt on the bottom of a plastic box.
On top of the bag a plate so your device has no fysical contact
with the salt. On the plate you lay down your device without
the backside. Seal the box airtight and leave it there for 7 days.
I did this with the Ipod of my son which had been washed for over
an hour on 60 degrees celsius. The Ipod was dead, but after the
procedure as described it was fully functional!
Thanks a lot, I'll try this!!
Yes mine was on, actually someone called my when it fell
I dropped mine in deep snow... I was holding it in my hand and slipped and also fell
It was very wet so I got scared it won't work but when I got home I turned it off,removed the battery,cards and just put it in some blanket to dry off
After an hour turned it back on and everything worked just like before
Also the other day I accidentally spilled some hand cream on my blackstone and it got inside but nothing happened again so I'm lucky...
thanks for your advices, trying the rice thing
lol, you guys are fecking useless
There is no way I would put myself in that situation, then again I have dropped it a few times so probably only lucky there wasnt water about
Well, I also dropped my Blackstone into water and, after drying it for some 2-3 hrs in the sun it works, except the memory card reader - the problem with the water and mobile phones is the fact that the water is oxidizing the circuitry - so, if it still malfunctions after a week of drying, then probably the phone is doomed.
Sorry for your loss!
for oxid, i've "bathed" the phone in Svitol, but nothing appens... i'm going to sell it as spare.
thanks all for your answer
open the device and dry it out..
already tried, using the service manual to open it, and dried for a week, but nothing appens.
thanks anyway
keep pressing the on/off button - eg, press button on off on off on off (while charging)
and tell me what happens, eg, a vibration??
hi, ti vibrate, then starts, show the smart mobility screen, load the SO, and all works for about 10 minutes. Then the phone restarts and get stuck to smart mobility screen. After that the only way is to press reset or remove the battery. After that if you press the power button the phone get always stuck on smart mobility, sometimes start to load the SO and then it restart before finishing to load.
Nicola
Solved
Hi, problem solved, just left the phone in its box for a month then acidentally tried to start it and from that day works great... guess that just needed to dry out.
Thread can be closed.
Thanks for all your advice.
Nicola
The end?
Dropped my Blackstone in the toilet last night (don't know how, I was drunk at the time). I believe it had been fully submerged for 2-3 minutes. It was turned on at the time. When I recovered it (thank God nothing had been done in the toilet at the time), it was off. I removed the cover and there was water behind the battery, in the SD card reader and SIM. Not a lot, but it was wet. Stupidly (drunk) and panicking , I dried off the back panel with a hand towel (possible static charge damage? - not yet known ). I left it on top of a t-shirt which is on top of the radiator. I don't yet want to turn it on fo fear of wrecking it (if it's not already wrecked).
What methods to people recommend I should take from above? Or maybe there are some new techniques? Would I be better taking it to a mobile service repair shop to see if they can fix it from the beginning, before I do any more damage?
1 dismantle the device into pieces. (if your not sure how i can give you a step by step guide)
2 now dry each of the parts of the device with cotton wool buds (the things used to clean your ears)
3 the put the device back together.
4 done.
....some people say to leave the device in rice etc because it draws the water from the device, IMO this does not work properly and there is nothing better that opening the device and actually cleaning it and removing the water yourself, and this should only take a few mins. it is also not recomended to send it to a service repair shop for something you can do yourself. just be carefull when dismantling the device. do not break any ribbons - used to connect the lcd amungst other things to motherboard.
might be possible you will need a new battery ^

Wet Legend

Hey everyone,
I am an avid runner and I use RunKeeper on my phone to track my runs. Last night I was running in a gym, and got really hot... My armband was soaked in sweat, and my volume buttons started malfunctioning.
When I restarted the phone, it went straight into bootloader mode as if the volume down key was pressed.
Anyway, as I read in these forums, I placed the phone in a bowl of raw rice, and it stayed there all night so it can absorb the moisture.
This morning I can boot into Android, but my volume keys still don't work. Whether I press Vol + or Vol - it works as if I'm pressing Vol -. So my Legend immediately goes to silent mode.
Anyone had problems with a wet Legend? Should I leave it in the bowl for a longer period? (I guess I'm too impatient since I'm using my old crappy phone right now) Do you think it's permanently damaged?
sveon said:
Do you think it's permanently damaged?
Click to expand...
Click to collapse
Chances are it's already too late to fix. You can try taking the battery/sim/sdcard out and chucking the phone in a bowl of rice for a couple of days or so, but at this point I don't think it's possible to repair.
I hope your Legend is still under warranty. |:
The problem is probably not the humidity itself, but the salts in the water from the sweat. Salt water often leads to short-circuits in electronics. The salt stays in the phone, even after the water has evaporated.
If you don't get it running again, you could try turning off the phone, removing the battery and washing it in sterilized water (full submerging for an extended time and move it around or leaving it under running tap-water for some minutes while you rotate it.
You should then open all lids and let the phone dry out in a warm and dry place for some days before trying it again.
I did this for my phone. At first the speaker, buttons and vibrator didn't work, but they came around after a few days. Good luck!
@jawil, that sounds very extreme... My phone is working except the volume up/down buttons. They are kinda malfuctioning, but I installed a widget to control volume settings.. I was also thinking about the salts.
It's still under warranty, and I was wondering if they will accept it. My service center told me a repair might take a couple of weeks, and I really can't go without my Legend now, so I thought I'd wait a while.
DON'T WASH IT IN TAP WATER!!! Even if it worked for a while the minerals in the tap water would eventually build up on the circuit board a make the phone malfunction you could take it apart and clean it with pure alcohol.
Sent from my HTC Legend using XDA App

[Q] Wet LG G2 - Firmware Update screen

Hi guys!
Unfortunately I dropped my LG G2 into water yesterday. That was my first time that I had my phone wet, so I panicked a bit and acted on instict, which probably wasn't the best option.
The phone was in its Slim Armor case and was submerged in the water for maybe a second or two. I removed the case, quickly attempted to turn off the phone (it reacted normally, both the switch and display, although signalled that jack was inserted, which wasn't true). After drying the phone with a paper towel and mouth-blowing some water out of USB, jack and speakers I tried to turn it on again (which, as I read later, wasn't the best idea). At first there was no reaction. After drying it a bit more I tried again and... surprise, the LG sign showed up as normal! However, my enthusiasm extinguished quickly as Firmware Update screen turned on. and looked exactly like this (with only a bit different code). I cannot post links, so please enter it by yourself if necessary.
chip.de/ii/2/2/0/7/8/7/3/1/LG_G2-Unroot-Foto2-5a02458aba271a92.jpg
I have never seen that screen before and my phone has never been rooted. What is more, it ceased to react - it did not dim for hours and didn't notice pressing buttons in different combinations.
I then put it in rice and silica gel (still lit and showing the Update Screen) for some hours and tried to turn it off again. Fortunately, this time the switch button worked.
After a brief search in the internet, I removed the back cover and wiped out residual drops of water that were underneath it (not really much water was there, single drops spread all around, did not even look like penetrating into deeper parts... even the water indicator on the right of the camera remained white).
Now the phone has been sitting in a tightly closed jar with rice and silica for at least 12 hours.
What should I do next? Should I try to switch it on again?
May the Update Screen be a sign of a damaged motherboard, or maybe some less dangerous short in the USB socket and switches (as I read, the Update is turned on by a combination of switch and volume buttons and plugging an USB)?
I'd be grateful for any help!
Greetings!

Beeping issues, won't turn on.

I've have had the phone for 2 years and it had been working fine until last summer, where I had accidentally left it in my trunks pocket when I went out swimming, It had to be underwater for like 10 minutes or so before I realized it, thankfully, we were on holiday in Turkey at the time so I could leave the phone (without a lid or battery) on the balcony for days to dry. And eventually, it worked! But that came with a few issues.
1. The phone would shut off randomly.
2. Had to charge the phone to power it on.
3. The camera had a few dark spots where water got in.
4. When the phone was powered off it would constantly start beeping, the same beep you hear when I power it on.
5. Speakers are weak.
Nowadays, I am pretty sure all the water is out of the phone, and I am only having these issues now.
1. The camera had dark spots.
2. Speakers are weak.
But yesterday, things were getting weird, when I closed the phone (close the phone, not power it off), and I try to open it again, it would not open and would randomly make a beep sound, then the buttons on the bottom would light up, the only thing I can do to make it normal was removing the battery, when I did that I tried putting the battery back in, and it is back to making those beeping sounds I mentioned on point 4. So I tried charging the phone to power it on, and it still didn't do anything! I found the only way to power the phone on was charging it without the battery then waiting like an hour for the 'charging' sign to come up allowing me to power the phone and insert the battery back in. But it still won't open when the phone is closed (again, closed, not powered off).
What should I do?
Water got in. Deep. And the fact that it was not disassembled and let to dry made it worse. Water could have still been inside. And the fact that you still used it didn't help either. Time for a new device.
西村大一 said:
Water got in. Deep. And the fact that it was not disassembled and let to dry made it worse. Water could have still been inside. And the fact that you still used it didn't help either. Time for a new device.
Click to expand...
Click to collapse
The thing is, everything works, It's just the hard procedure of powering it on. But yeah, I might as well leave it on forever with certain apps until its time is up. FPBP to you sir.
You could certainly replace the speakers and camera, but I for one have no idea what the heck is happening with the weird sleep issue (yes, closing the phone=putting your pc into sleep or hibernate). I say it could be a power button failure, but if you could order a new frame off of ebay and replace it, see if the issue is still here. And that's not a beep, that's a tune you hear when the phone powers on. Or the vibration? Please clarify.

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