Hello!
Just got my (new from Google) N4 yesterday. Existing Orange (EE) contract sim.
The bottom of the notification shade displays a load of @s with a pipe symbol in the middle at the bottom. I assume this is supposed to display the carrier (so Orange or EE).
I can't insert an image being a new user so: imgur.com/cN5L2NX.png
Also, there is no carrier text in the usual 'top bar'. Is it supposed to mention it there?
It is 4.22 (standard, as it arrived), has been rebooted etc.
Thanks a lot!
Seems to be a common problem on that network. Sorry but I can't remember if there is a fix, but a search should show up other people with the same issue.
Sent from my Nexus 4
There was similar stuff posted in the CM thread, seems the network names are buggered up as the phone doesn't recognise it - might need to get Android to add EE as a UK network
My calls and data seem to be working fine - would there be any 'unforeseen' problems from this? Couldn't see any resolution in the other thread.
If it's just the name, I really don't care!
It's just the name AFAIK so it should work fine
My very first post but a long time reader!
Somewhere along the way I lost LTE / 4G. It shows only 3G. Since I am almost always on WiFi, I just recently noticed it. I am on NI2 and 12.6 of OtimalROM. I am in a known 4G area as two other phones in my house are showing 4G - one is another S5. I have tried swapping SIM cards and it made no difference.
Under About / Status - it shows the following:
- Network: Verizon Wireless
- Mobile Network Type: eHRPD
- Service State: In Service
- Roaming: Not Roaming
- Mobile Network State: Connected
- MIN, PRL Version, ERI Version, IMEI, IMEISV, ICCID all have information in it.
When I type *#0011#, I get:
- No Service
- NETWORK: UNBLOCK
- IMEI Certi: PASS, 1
- Unknown
I have tried installing another ROM, ODIN an earlier version of the modem - without luck.
Any suggestions on how to get 4G back?
Not sure if this helps but I tried something I had not tried before. I went into ServiceMode (*#0011#) and then placed the phone in airplane mode and then turned it back on while watching what would happen. This is what I observed...
1. https://www.dropbox.com/s/xnikrs6lmnk1x0d/1.png?dl=0
2. https://www.dropbox.com/s/60c3qv7rtckqdx7/2.png?dl=0
3. https://www.dropbox.com/s/c57ibulvhl64g6l/3.png?dl=0
#1 occurs as soon as I turn off airplane mode
#2 occurs about a second before #3 appears
The other s5 in my home belongs to my spouse and is not rooted so I can't see what her ServiceMode settings are. I can see that her Mobile network type is LTE while mine says eHRPD.
Thanks again for any help.
I also have this problem, nice to see I'm not the only one. I was ready to think it was a hardware issue. I have tried all number of things. Have you at any point been on NK2? I'm on a Dev Edition S5, but stuck without LTE. Hoping someone can come up with a suggestion. My phone status reads the same as yours.
I'm hoping someone will have a fix as well. I have to think it is a setting in a config somewhere that got changed.
I'm on NI2. Have not tried NK2.
I was probing around in my build.prop file. I don't want to change anything in there because I really don't know what I am reading.
Is it possible that there is a setting in there that got changed?
I have looked to see if I can find a "stock" build.prop somewhere but no luck.
Can someone possibly provide me with their build.prop so I can compare my settings?
Thanks everyone.
how does one use that servicemode code? sorry I don't have anything to offer about your problem...
I typed that code into my dialer and nothing happened... actually dialing that number just gives me a message saying Verizon can't connect my call...
Open file /efs/carrier/HiddenMenu and modify its content from OFF to ON. Then reboot the phone.
I am on a Verizon s5 and I also lost LTE/4G. Also I cannot select any APN or mobile network. Any luck on your situation?
Sent from my SM-G900V using xda premium
sooner4life said:
I am on a Verizon s5 and I also lost LTE/4G. Also I cannot select any APN or mobile network. Any luck on your situation?
Sent from my SM-G900V using xda premium
Click to expand...
Click to collapse
Sorry...I have not. I finally did a complete wipe of everything and took the phone back to stock - no safestrap, no root. I still had the problem. i don't know if there is a file on my SD card its pulling from. I have not taken the initiative to reformat my card. It's 128 GB and is half full. I don't want to even tackle that - as I really don't think that is the problem. I also don't think it is hardware though. Don't really know what else to do other than wipe the phone back to stock and replace it with another.
Well guys - I got 4G back!!!
Even though I'm still waiting for OptimalROM r13, I decided to install Extreme Syndicate OA8 in the meantime. I don't know why but it's back!!
I have imei cert pass 1 but still no service what now?
I have the Moto G4 Play (XT1607) (Harpia) and I have decided to flash LineageOS (lineage-14.1-20170131-nightly-harpia-signed.zip) on it using TWRP v3.0.2 r5. After getting it installed I noticed that it was not connecting to my 4g LTE Internet (I have Ting). So I figured I needed to make some changes to the APN settings. So I go to Settings>... More> Cellular Networks and the moment I click on "Cellular networks" I get an error message saying "com.android.phone has stopped". After reflashing and trying again a few times with the same result, I tried using a completely different ROM. AOKP. (aokp_harpia_nougat_nightly_2017-01-31.zip) and I ran into the same exact problem I was having with LineageOS.
I then tried to see if I could force my way into the APN configuration using an app called "Change APN". This worked, but now I see the message "Access Point Name settings are not available for this user". I decided to ignore this and click on the + to create a new APN. After filling the correct info out for Ting APN, I click on "Save"... and it doesn't save at all.
I decided to revert to the stock rom, and everything works perfectly fine with the stock rom. 4G LTE on Ting works fine. Whenever I try using a custom ROM of any kind, I run into the problem I described above. I don't know if I am forgetting to do something, or completely doing something wrong. I could use some help with this guys.
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
mkollersms said:
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
Click to expand...
Click to collapse
Yes. Ting is a Sprint service. Well either way LTE isn't working and the 3G keeps randomly turning on and off whenever I use a custom ROM. However, when I use Stock firmware, everything works perfectly fine. I am unsure what is causing the issue.
It seems nearly all custom ROMs at this point are having data connectivity issues. I'm trying to find a nandroid of the original xt1607 rom so I can just go back until its all sorted out.
mkollersms said:
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
Click to expand...
Click to collapse
With Ting you can choose to use Sprint or T-Mobile. I am using the T-Mobile side of Ting and you do need to add Ting's APN settings for it to work. I am still on factory ROM but watching closely to see what others are experiencing with custom ROMs.
n76 said:
With Ting you can choose to use Sprint or T-Mobile. I am using the T-Mobile side of Ting and you do need to add Ting's APN settings for it to work. I am still on factory ROM but watching closely to see what others are experiencing with custom ROMs.
Click to expand...
Click to collapse
I haven't noticed any issue with my GSM ting service on lineage. I get LTE and the WiFi/LTE handoff seems to work. I don't install many apps and don't let them run in the background, so perhaps there's a conflict between them that's shutting down LTE service. This is just a guess.
Anyone have any information pertaining to this subject? I've searched hours on hours to no avail. I run U.S. Cellular and on the newest RR-5.8.1-OMS after I go to Settings>More>Cellular Networks>Crash. Every time. Resets my radio and picks right back up again. Everything works until I'm in my house, then I'm roaming and there's no way to manage in settings because of the crash.
I looked around in the file system and in /data/data/com.android.phone/ there is no files, no .db files or anything. I don't know of there's supposed to be either. But like OP stated, stock rom is flawless.
Would I be and to copy com.android.phone from stock and restore after flashing? I don't know what to do but this is with every single custom ROM out right now on every release. Data and everything works fine as far as I can tell but just no way to configure the settings. Any help would be greatly appreciated!!!
[email protected] said:
Anyone have any information pertaining to this subject? I've searched hours on hours to no avail. I run U.S. Cellular and on the newest RR-5.8.1-OMS after I go to Settings>More>Cellular Networks>Crash. Every time. Resets my radio and picks right back up again. Everything works until I'm in my house, then I'm roaming and there's no way to manage in settings because of the crash.
Click to expand...
Click to collapse
Just out of curiosity, have you tried the *22XXX thing yet?
EDIT: Just so we're clear, with you all who have CDMA phones, when you go into "IMEI Information," it does show both an IMEI and an ICCID, right? Because if not, I think I figured out why your LTE isn't working.
I tried, I tried dialing *22999 (guessing that the x stood for the 9 button in T9 language) and pressed the make a call button. Am I wrong about the "XXX" part? Because I did try that when I seen it previously in the thread earlier but had the same thoughts.
So to make that novel a shorter version, what exactly should I dial?
[email protected] said:
I tried, I tried dialing *22999 (guessing that the x stood for the 9 button in T9 language) and pressed the make a call button. Am I wrong about the "XXX" part? Because I did try that when I seen it previously in the thread earlier but had the same thoughts.
So to make that novel a shorter version, what exactly should I dial?
Click to expand...
Click to collapse
It depends on the carrier and the model of the phone. For most Tracfones, it's *22890. For US Cellular, I've seen it as *228 and *22894. You may have to call your carrier and ask what their phone programming code is.
Aaah ok I got you now. Yes I've tried that on nearly every ROM. Matter of fact I just noticed I posted a little off topic almost, but I'm here for the relevance of com.android.phone crashing EVERY SINGLE TIME I try to open Cellular Networks. The only ROM I will say it doesn't force close on is the Slim Nougat ROM, but I don't run that because instead of Cellular Networks settings making com.android.phone crash its when you place a call and then it force closes the UI part of the call but still carries the call through. I forgot to mention that by the way, whatever it is in Slim that is the making the different reason for force closing com.android.phone could probably be a pretty easy red flag for someone better equipped for this Lind of troubleshooting than myself!
Thank you for the suggestion though on the *22(8 in my case)
[email protected] said:
Aaah ok I got you now. Yes I've tried that on nearly every ROM. Matter of fact I just noticed I posted a little off topic almost, but I'm here for the relevance of com.android.phone crashing EVERY SINGLE TIME I try to open Cellular Networks. The only ROM I will say it doesn't force close on is the Slim Nougat ROM, but I don't run that because instead of Cellular Networks settings making com.android.phone crash its when you place a call and then it force closes the UI part of the call but still carries the call through. I forgot to mention that by the way, whatever it is in Slim that is the making the different reason for force closing com.android.phone could probably be a pretty easy red flag for someone better equipped for this Lind of troubleshooting than myself!
Thank you for the suggestion though on the *22(8 in my case)
Click to expand...
Click to collapse
After I posted that, I went back to try and see if Lineage was able to pick up my phone's MEID (even though I use a GSM SIM, the MEID is still tied to the phone hardware). For some reason, Lineage is not reading it, and I think all of your problems are being attributed to that fact.
The way CDMA phones work (and god, do I hate this), is your 2G/3G network is tied to the phone MEID, while the LTE SIM is data only. The OS needs to read both the 14-digit MEID (sometimes shows as a 15 digit IMEI where last digit is 0) as well as the 20 digit ICCID (SIM Number). A phone may also use the SIM number itself as an IMEI (BYOP SIMs do this) by dropping the first five digits of the 20 digit SIM number.
If you phone is showing only one 15 digit number in the system settings, then it's either the MEID OR the SIM, not both. So either you have calling and no LTE, or LTE and no calling. You can't program APN settings because the phone has no idea what ID number to tie APN settings to. This is actually a rather serious conundrum.
Ok ok, makes sense. I checked my Status info, every ROM has dual SIM capability by the way so I don't know if that would effect anything for xt-1607, but I looked at SIM slot 1 info and it reads my MEID correctly with 14 digits. I couldn't find anything about ICCID. My head pounding question here though, why in the hell (pardon the language) is everything flawless on stock, but on every ROM this problem occurs? Here's my next killer, everything works like it should for me, LTE, 3G, Calls, SMS/MMS, just can't change any of the settings due to a force close, AND I put my friends Straight Talk SIM in and it fired right up with no force close when going to change Network settings...?!
[email protected] said:
Ok ok, makes sense. I checked my Status info, every ROM has dual SIM capability by the way so I don't know if that would effect anything for xt-1607, but I looked at SIM slot 1 info and it reads my MEID correctly with 14 digits. I couldn't find anything about ICCID. My head pounding question here though, why in the hell (pardon the language) is everything flawless on stock, but on every ROM this problem occurs? Here's my next killer, everything works like it should for me, LTE, 3G, Calls, SMS/MMS, just can't change any of the settings due to a force close, AND I put my friends Straight Talk SIM in and it fired right up with no force close when going to change Network settings...?!
Click to expand...
Click to collapse
I think you just answered your own question. As stated in PCMag back in 2015, "Nobody makes a Dual-Sim phone compatible with Sprint or Verizon." It legitimately believes your MEID is a GSM-based IMEI, and is attempting to cross the streams, so to speak. And the only way your friend's StraightTalk SIM would work is if it was piggybacking off ATT or TMo's networks (the MEID would have been paired to the other phone causing a mismatch).
If you look at the stock ROM for this phone, you will see a BUNCH of system apps for programming Sprint and Verizon network information. They never made it into the custom ROMs we're using. FWIW, here's my thoughts on the matter. Someone needs to go back and make a single-SIM variant of these ROMs, as well as a flashable ZIP containing the necessary APKs for Android to detect the necessary information correctly. And if that doesn't happen, then everyone who bought an XT-1607 has to ditch their carrier and move to a GSM carrier.
That makes complete and total sense! Because I wasn't thinking this while time of it but I was in Oklahoma at the time where the main towers are AT&T, matter of fact Sprint and U.S. Cellular lose almost all signal right when you hit the county line where I was at. Verizon only gets signal because it's Verizon, lol. Reason I say that is because I was wondering why this whole time I has full signal with LTE coverage and completely list everything when I went hone, because where I live is complete opposite, there is hardly any GSM coverage, we don't even have an AT&T store, just Verizon, Sprint, USC.
So, with that being figured out, my laptop just recently kicked the bucket on me so I'm out for the most part, I do have a trick to swap files in and out of a compressed archive without extracting it in any way! But, it takes a while, not too much longer I guess but nowvi just remembered everything is pretty much .dat files so nevermind that.
Not that this thread isn't the most popular, but where would be the best place to take this request too to get the most attention from it? I mean if I had to go back to stock, so be it, but I'm a little spoiled to the custom life. Lol.
[email protected] said:
Not that this thread isn't the most popular, but where would be the best place to take this request too to get the most attention from it? I mean if I had to go back to stock, so be it, but I'm a little spoiled to the custom life. Lol.
Click to expand...
Click to collapse
IIRC, there is a Verizon thread with 80ish replies, but I think a developer like Squid might need to be made aware of this, so I might copy this into the Lineage thread.
A bit of good news. While reflashing all the time that were force closing when opening cellular networks, I looked in /data/data/com.android.phone/ and was looking, now remember to go back to that directory after I say all this, I found that directory was empty, on all of the Roms. Was curious so I flashed back to stock. Went to the same directory, BOOM! com.android.phone was not empty, in that folder I found 2 folders that were now populated with in:
1: (/files/ )I now had a file named carrierconfig-com.android.carrierconfig- (and after the dash was my ICCID number) so for this directory I need /data/data/com.android.phone/files/carrierconfig-com.android.carrierconfig**ICCID** (replace **ICCID** my ICCID number)
2: then there was this /data/data/com.android.phone/shared_prefs/_has_set_default_values.xml
and
phone/shared_prefs/com.android.phone_preferences.xml
These files are missing on all the Roms, I know this doesn't since everything, but I know for almost a fact it's a good chunk of something that needs to be available. Can I copy these files and move them into place, and set permissions how they were? I ran out of time tonight, and am busy all week so this is mainly for reference I guess. More research told me these files can be edited to change what is available to configure in cellular network settings like option to change from 2G, 3G, LTE, APN, and so on. Sorry for the mess, that's all I have for right now.
[email protected] said:
These files are missing on all the Roms, I know this doesn't since everything, but I know for almost a fact it's a good chunk of something that needs to be available. Can I copy these files and move them into place, and set permissions how they were? I ran out of time tonight, and am busy all week so this is mainly for reference I guess. More research told me these files can be edited to change what is available to configure in cellular network settings like option to change from 2G, 3G, LTE, APN, and so on. Sorry for the mess, that's all I have for right now.
Click to expand...
Click to collapse
That is definitely a major find! My only concern is even if you do that, there might be further missing components that would cause Dialer to crash on startup or some other wacky side effect. However, if you can make it work, then it's possible the proper APN settings will load by default and you'll no longer need to change them.
If you can, go into the System Apps on the stock ROM and look for any APKs branded by/with Sprint, VZW or USCellular, or anything CDMA related. They might be necessary for reading the SIM's ICCID.
That's what I was thinking too, and sadly for me I don't really know EVERYTHING to look for so it'll be mostly out of trial and error for me to figure it out. I wish they didn't compress Roms into .dat so I could use a root explorer to swap between tabs rather than copy, flash the rom, paste files and then if that didn't work start all over on restoring stock, so on and so forth. I miss my laptop. =(
Updates?
Has anyone looked into this further? I'm experiencing the same problem with the latest LineageOS nightly. US Cellular Prepaid with an XT1607.
I noticed that in my case i had to skip the Insert Sim thing on 1st boot. It never did whatever it wanted to there. (Maybe because I have no signal or weak roaming where I live?)
I'm seriously considering trying it from an area that I have good service in..
Phone: Galaxy S8 / SM-G950W
Network: Telus
Problem: This is the strangest thing I've ever seen! My phone is showing incoming calls from my wife's number and another relative as "Private Number". All other calls are identified correctly. Their network is 7-Eleven Speakout.
The strangest thing is, if i take my SIM and use it on a different phone, their numbers show up just fine. Also, if i put another SIM from a different provider in my S8, it also works fine. I even changed the SIM from Telus and got a new one but it didn't help. I've reset the network settings on the phone, reset the data on the phone app, nothing worked.
It seems that the problem only happens when I use my Telus SIM on that specific S8 phone!
Unfortunately, wiping the phone is the least favorable solution as it's not rooted and I have tons of apps that it'll take considerable effort to re-configure them. I don't backup to samsung or google for privacy reasons. Used to use TitaniumBackup, but since no root exists for this phone yet i cannot use TB in this case.
My question is: Does anyone knows the process of call identification on android phones and may have a good guess why such a behavior may happen? I have a bit of a technical background so i may be able to understand any technical explanation...
I need help on this, as now i have to answer any private number that calls me when i'm away as it could be a family emergency, unfortunately telemarketers and spammers are not making my life any easier and i would love to be able to block all unknown calls again like i used to...
Thank you all for your help in advance, this is one of the strangest issues i've seen and i only ask for help here after i depleted all other ways...
Cheers!
anonov said:
Phone: Galaxy S8 / SM-G950W
Network: Telus
Problem: This is the strangest thing I've ever seen! My phone is showing incoming calls from my wife's number and another relative as "Private Number". All other calls are identified correctly. Their network is 7-Eleven Speakout.
The strangest thing is, if i take my SIM and use it on a different phone, their numbers show up just fine. Also, if i put another SIM from a different provider in my S8, it also works fine. I even changed the SIM from Telus and got a new one but it didn't help. I've reset the network settings on the phone, reset the data on the phone app, nothing worked.
It seems that the problem only happens when I use my Telus SIM on that specific S8 phone!
Unfortunately, wiping the phone is the least favorable solution as it's not rooted and I have tons of apps that it'll take considerable effort to re-configure them. I don't backup to samsung or google for privacy reasons. Used to use TitaniumBackup, but since no root exists for this phone yet i cannot use TB in this case.
My question is: Does anyone knows the process of call identification on android phones and may have a good guess why such a behavior may happen? I have a bit of a technical background so i may be able to understand any technical explanation...
I need help on this, as now i have to answer any private number that calls me when i'm away as it could be a family emergency, unfortunately telemarketers and spammers are not making my life any easier and i would love to be able to block all unknown calls again like i used to...
Thank you all for your help in advance, this is one of the strangest issues i've seen and i only ask for help here after i depleted all other ways...
Cheers!
Click to expand...
Click to collapse
A friend is having the same problem, albeit worse - it's all incoming calls show as unknown.
Swapped my SIM in and it's fine. Swap back and it's stuffed again. The suspect SIM works fine in my phone tho.
Even got a new SIM and ported the number to it, but same problem.
Out of ideas to try.
Looks like it's time to replace the phone
Sent from my Nexus 6P using XDA-Developers Legacy app
Hello,
Hoping someone may be able to help me
So this morning I lost the ability to make voice calls and use mobile data on my LG V20 (H990DS variant - totally stock). In the top right-hand corner where it shows the mobile network strength I have an empty box with an X in the top corner. Everything else on the phone is working hunky dory. Strange as the phone is stock and this didn't happen after an update, etc. Obviously it could be a hardware failure but I'd like to rule out it being a software problem as I really quite like the phone!
The phone knows a SIM card is installed as it knows the IMEI, APN settings etc. However it just won't connect to a network. I've checked the settings and the service state is set to "radio off" and the mobile network state is "disconnected" which makes sense given I can't get onto a mobile network.
Question is how do I turn the radio back on? I've tried what I think is the obvious stuff:
1) Removed the battery, left off for a couple of mins and rebooted (hoping it will then rescan and find the network) - no change
2) Factory reset - no change
Given I have the H990DS variant do I have an options? I say that as I thought this variant wasn't particular friendly in terms of flashing, ROMS, etc.
I'm a n00b but can follow instructions so if anyone has ANY advice I'd appreciate it!
Thanks muchly in advance.
see if the sim card is getting network in some other phone
aakashverma0007 said:
see if the sim card is getting network in some other phone
Click to expand...
Click to collapse
Sorry yes I should I have I can confirm the SIM card works fine in another phone ...
intotheunknown said:
Sorry yes I should I have I can confirm the SIM card works fine in another phone ...
Click to expand...
Click to collapse
Sounds like a hardware failure
Sent from my LG-H910 using XDA Labs
It could indeed be a hardware failure but I find it odd that it can read the SIM (knows the IMEI, APN settings, the number, etc) and I seem to recall when I first got the phone I had to jump through some hurdles to get the SIM to work.
Is there no way to toggle the radio on/off? I've tried *#*#4636 ... but it won't give me access to the phone information section to reset the radio here ...
did you find a fix?