[Q] mojo freezing while on internet - M.O.J.O. General

Recently my mojo is freezing while I'm on the internet. Im wondering if anybody else is having this issue. It is annoying having to unplug and restart it. It happens while connected through cable & wifi.Any advice is appreciated

mokdakid said:
Recently my mojo is freezing while I'm on the internet. Im wondering if anybody else is having this issue. It is annoying having to unplug and restart it. It happens while connected through cable & wifi.Any advice is appreciated
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I've had it happen to me a couple of times over the last couple of days while watching "bootleg" cable channel video streams using the web browser (not Dolphin). Like you, I've had to unplug to restart.

If you use Dolphin does the same issue occur?

No problems with Lightning Browser. It's been updated to work with the MOJO.

Mad Catz Rich said:
If you use Dolphin does the same issue occur?
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I used Dolphin to stream a bootleg channel for a couple of hours this afternoon with no issue. I'll test it more later.

It doesn't matter what I'm doing and it randomly freezes

Have you tried a different browser though? Give a few of them a try and see if it makes any difference (Lightning, Dolphin... there are others, especially if you're rooted).

Domomojo said:
I used Dolphin to stream a bootleg channel for a couple of hours this afternoon with no issue. I'll test it more later.
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Click to collapse
Using Dolphin, I've been streaming the same bootleg channel that was locking up MOJO while using the pre loaded browser (the name escapes me, but has the blue globe as its icon) for roughly six hours over the last couple of days with no issues.
I'll try the pre loaded browser again later and see it MOJO locks up again.

Domomojo said:
Using Dolphin, I've been streaming the same bootleg channel that was locking up MOJO while using the pre loaded browser (the name escapes me, but has the blue globe as its icon) for roughly six hours over the last couple of days with no issues.
I'll try the pre loaded browser again later and see it MOJO locks up again.
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Click to collapse
For what it's worth, I just tried to watch streaming video with the pre loaded browser. My MOJO froze after about 5 minutes, requiring a reboot. I'm concluding the issue must be browser related. If it ever happens with Dolphin, I'll post about it.

Domomojo said:
For what it's worth, I just tried to watch streaming video with the pre loaded browser. My MOJO froze after about 5 minutes, requiring a reboot. I'm concluding the issue must be browser related. If it ever happens with Dolphin, I'll post about it.
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Click to collapse
Same problem i did a factory reset and it's the same
i think it's a nand problem or cache that can be solved by a software update

Related

Keyboard and browser issues

My nexus 10 is freaking out all of the sudden. The keyboard is disappearing after I type a few keystrokes. I thought maybe swift key was the issue. Tried two other keyboards and it is still happening. In addition, my browser is force closing so much. It started last week after watching lots of video on it. Not sure if it's related. I thought the specific browser may have been the issue so I tried surfing in dolphin, Firefox, chrome, etc. It is crashing every few minutes. It is very frustrating. It sometimes seems related to the keyboard issue and sometimes seems totally independent. I literally had to post this from my phone because the tablet force closed the browser on me 5 times while trying to post. Sorry if this post is redundant but I couldn't find anything in my searches. Any suggestions would be welcome or help in pointing to where I might read about troubleshooting in a different thread.
Thanks!
Update: this doesn't explain the keyboard thing but I have noticed that when the app crashes, the wifi bars go from blue to grey. Is there a fix for that?
2nd update: it's quickly getting worse. Every app is crashing every few moments. Even gallery! Ahhhhh! Someone please help me!
I have been experiencing the same issue. Just recently started about a week ago. I have stock nexus 10. My browser of choice is Dolphin. I'm thinking the issue is with the keyboard not the browser.
Sent from my SCH-I535 using xda app-developers app
I have the same problem with my nexus 10 same issue with wifi also, when the keyboard drops out so does wifi. I also still have issues with Youtube refreshing half way through a video. Love this tablet but if it keeps it up iI'm selling it.
Same here. I'm having the exact same problems. All of them. The keyboard, apps crashing, Wifi bars going grey. I'm even get problems with YouTube, Play Store, and Feedly saying, "Tap to reconnect", and I have to press it like 3 or 4 times then it works. I think I know what the problem is though. If anyone is using Flash player. That might be causing the problem, because when I was using Adblock. I was getting horrible internet connecting then I disable it and then worked fine.

how many people on this having problems with freezing on mojo

Starting this thread to see how many people are having freezing problems with mojo even if ur not and please put say if ur rooted or not and what version and firmware ur using thank you
Have freezing firmware 0202 root mmm 3
rickyd1982 said:
Have freezing firmware 0202 root mmm 3
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Me also, was using Firmware 0202 and he was Rooted.
Rooted. Latest firmware. I've only had freezing when playing The Walking Dead. I have not experienced it with anything else yet. I use MOJO for 1080 movies, streaming, playing android games and emulation, surfing etc. without any issues with those.
I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet
rickyd1982 said:
I got bad freezing yesterday tried different things fans and stuff was getting freezing while streaming on XBMC and downloading from the play store so today I decided to have no fans disconnected the Ethernet cable just used WiFi been streaming all day and have downloaded big games from the play store and it hasn't crashed yet
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I heard about this mounts ago, so why have Mad Catz not fixed this BIG problem yet with a Firmware update???
I think because it's a hardware problem, why else would they not fix that problem with a Firmware?
Rooted latest firmware.
My mojo also locks up while playing Walking Dead and pauses/freezes while downloading from play/app store!
Wifi seemed better for a while but eventually got pauses/freezing on wifi as well.
I have had a support ticket open with Mad Catz for a while now and so far they are blaming it on software
and keep asking me to reset/clear data.
I have asked for a replacement unit to prove it is not hardware but have had no response!
I have two Mojo units and have never experienced any type of freezing issue such as you gentleman (or gentlewoman) speak of. Perhaps you received a bad batch?
So I have recently been experiencing more freezing. First only noticed it when I played Walking Dead as stated above. After a couple of episodes of freezing on that game I just uninstalled it and moved on. More recently after using the MOJO for streaming shows from apps I've been getting the freezing and it will make a humming noise when it freezes. I have noticed this both on a wired connection and wireless. I've also experienced the screen going black while playing a video, but you can still hear the audio. This requires exiting to the home screen and going back into the app and starting the video again from where it left off. Ticket submitted today. I like my MOJO, but this is not acceptable.
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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I have the lead out and have still had the freezing. Everything works great on my Wi-Fi right up until a freezing episode occurs during streaming.
JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
Click to expand...
Click to collapse
I also thought it may have been the GMD Auto hide so I uninstalled it and installed "fullscreen". I have had freezing with fullscreen installed as well. It seems to happen randomly during streaming. I'm going to keep testing things out and will probably try The Walking Dead again. I may try a factory reset at some point after I finish playing GTA III if it's still occurring That game has run perfectly though.
JulianH said:
I discovered that my MOJO was freezing in Walking Dead due to the "GMD Auto Hide Soft Keys" app! If I do not hide the softkeys it doesn't seem to freeze. I have tried "full!screen" (I don't like to see the softkeys while playing games) and it hasn't frozen/locked yet. The only problem I still have is the pausing/freezing when downloading from play/app store. It is better on wifi but not perfect. I prefer wired!
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Click to collapse
Another app that requires root and does modification to the default user interface. Guys, be careful regarding apps that require root access. If the mojo is not on the supported list for any of these types of apps that actually modify the interface, I would say to proceed with caution. Root is a powerful thing.
rickyd1982 said:
Have u still had the Ethernet lead in when u where on WiFi pull the lead out completely mine freezes when the lead is in but I don't get any freezing when I keep the lead out and just use WiFi give it a go
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Click to collapse
Agreed my wifi is dead locks webpages if it's on with ethernet in,i guess it's a conflict of the m.o.j.o probably saying wifi ethernet wifi ethernet wifi ethernet forever and can't decide so just [email protected] up in a timeout (hangs).Not tried on wifi only yet though must have a go at that,possibly could be the update messed the wifi up on root or on both none root and rooted devices?
I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.
no more freezing
Just like to report that I have now been going a few weeks now and have had no freezing what soever since I stopped using Ethernet really glad now I didn't send mine of working like a charm
christoph80 said:
I haven't had any recent freezing issues during streaming. I have gone back to ethernet with wifi turned off and seems to be doing ok. I unplug the unit every couple of days.
I have one really weird issue. It only occurs when streaming video, such as from HBOGO, never when playing games. I will be watching and the video will go black. There is still volume, but no video. Hitting the volume button on my tv remote brings the video back immediately. I only found out the fix by trial and error as the MOJO controller won't bring back the video, only the TV remote. Anyone have any ideas what might be causing this? HDMI issue? It happens randomly and will happen multiple times during a show. Sometimes within a few minutes of starting a show, other times it takes a bit before it will do it.
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Click to collapse
Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit if i leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.
PHYSC-1 said:
Your not using a mouse by any chance?Or leaving the mouse cursor on the top black area of the screen,as on my unit ifi leave the mouse cursor on the top bar from time to time i get intermitent flickering (black screen/normal screen) or the screen just goes solid black.So i just place the cursor anywhere but when i am using the unit and it does not happen then.
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Click to collapse
Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.
gwaldo said:
Yeah, I get that too, only on at the top and it's only a few pixels (hoz lines), just blanks out the display.
not sure what's going on there, just figured it's the TV which has overscan issues anyway.
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Click to collapse
Mine went black screen and had to take it back,got a refund now.I am looking at the xiaomi mipad but don't have a clue how much they are or when or if they get released in the uk? Wondering if anyone knows if android possible to install on a jetson tk1 deveoper board as well as maplin have them listed but none in stock?
I'm back to my ouya again i bricked it the other night and spent 48hrs fixing it i wrote a tutorial for people in the same boat now in the ouya help forum here took me ages.I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?
Too bad about your mojo.
PHYSC-1 said:
I want cynogenmod on it but don't have a laymans guide to do it,bet yu don't know of one do you?
Click to expand...
Click to collapse
No sorry, I don't have an ouya.
Re the jetson tk1 deveoper board, I don't see why it can't run android, I'm sure someone will have a androind rom for it.

Netflix crashing the whole unit

got my Nexus Player tonight and, while there are definitely things that need improvement, overall it's pretty good.. I was watching netflix with no issue for about 3 hours, then went to get some dinner.. Came back and it was having issues connecting.. error NW-4-8. signed out and back in and it was able to connect, but now, any time that I start to stream something on netflix, it crashes the entire unit.. my tv starts flashing "No Signal" and i have to unplug/replug it.. This happening to anyone else? I haven't tried reseting it to defaults yet, and will try that if it's not fixed tomorrow, but wanted to see if anyone else was having the same issues..
Haven't seen that myself but try clearing cache/data for netflix before resetting the whole box.
Sent from my Nexus 5
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
melophat said:
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
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Click to collapse
Settings (bottom left icon, looks like a gear)-> Apps, find netflix, clear data.
You'll need to resign in, ect. I had to do this the other night on one of my ADT-1's because I had a similar error, and it wouldn't connect to netflix.
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
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Click to collapse
Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
toe451 said:
Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
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Click to collapse
Same! Netflix works great here.
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
Luxferro said:
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
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Click to collapse
I dont mind a bug or two here and there, plex at least works, just like hulu and all the other basic apps from large streaming companies.. But netflix just freaking crashes the unit.. Its fully unusable with no rhyme or reason why. I've uninstalled, signed in and out, tried both 5ghz and normal networks, reset and started over even and its just not working.. And without root, i cant even install logcat to track down the issue in a more logical manner. Whata even more frustrating is that i seem to be alone wih the issue.. The only thing ive noticed is that when netflix tries to load a video, it'll count 1-6%, jump to 63%, then to 99%, then goes to a black screen. Then my screen flashes no signal. If i hit the home button a few times, itll come back to the home screen, but nothing changes... Anyone elae with ideas, pkease feel free to chime in. Im fairly comfortable with adb abd faatboot if that helps..
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
Click to expand...
Click to collapse
I have this problem as well, trying to watch anything on Netflix turns the video signal off to the TV, pressing back takes me back and turns the display back on. I'm using an older viewsonic TV so I tried moving the player to a newer Samsung tv and it works fine. So I'm just going to go ahead and point my finger at those DRM demons and blame them based solely on conjecture and sit and wait hoping for a patch or fix. (Netflix plays on the viewsonic fine with Roku and Chromecast, just not the nexus player.)
I'm having this same issue. Is there any resolution yet? The TV will flicker about an HDMI-CEC failure when this occurs, so I'm curious if there's a connection there.
Nope -- no connection. I disabled HDMI-CEC on the television, and Netflix still pretends to load the video and then displays a black screen. Tried clearing the Netflix cache and data, but this does nothing to solve the problem. Netflix worked fine for two days, and now this.
Had the same thing happen with the movie play store movie I rented. . Video would go black and only hear the audio. . I can unplug the hdmi from the tv and plug it back in and it will work for awhile. .. called Google they tried to blame it on the movie app.. and of course while on the phone it works fine. . Call google everyone. .
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
melophat said:
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
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Click to collapse
FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
strange
PearcePowers said:
FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
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Click to collapse
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
melophat said:
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
Click to expand...
Click to collapse
Yeah -- it doesn't make any sense to me either. I didn't have issues with any of the other apps when I was having the problem with Netflix going black. Fortunately, I haven't had the Netflix problem since changing the HDMI cable several days ago <knock wood>.
Per my post at http://forum.xda-developers.com/nexus-player/general/netflix-buffering-issues-t2961438, reinstalling NetFlix addressed NetFlix failing to work at all.
since I started this post, I wanted to post an update.. I never was able to get netflix to work in my setup.. I have my tv, hooked into a monoprice HDMI switch, then into the NP.. no other apps were having any issues at all except for the netflix app.. because netflix is 99% of what I would do on the player right now (seeing as there's very little development for it currently), I've returned my NP. I may grab another one at a later date, if development picks up, but right now, that's a device killing issue for me. hopefully nobody else runs into this issue.

It looks like Netflix has been deactivated on this device

Using "Netflix for Android TV 2.2 build 636" from the Sony TV APKs on my nexus player
Keep getting the error
"It looks like Netflix has been deactivated on this device"
have to re-login very frequently
Any ideas on how to solve this?
2.2.1 build 643 is on the Play Store, I've only had one forced reactivation with it so far.
But yeah Netflix for Android TV is quite buggy - a lazy port by the looks of it.
I got this Bs twice tonight.. like seriously? wtf is going on
Sent from my Samsung Galaxy Note 4 using Tapatalk.
Just got off the phone with netflix
had this happening, literally after every episode tonight. after troubleshooting everything at my house, thoroughly, I spent about an hour going through things with netflix support. apparently this is a known issue and for now there was no resolution. he said give it some time and check back if not resolved after having been escalated to tier 3 support.
Yeah it was quite bad, I noticed it seemed to be triggered consistently just after autoplaying a new episode - always within the first 30 seconds - but not after manually picking the next ep.
yup same here. honestly, I bought my dad a fire TV and myself a nexus and this nexus is garbage compared to the fire TV.. especially since I'm a prime member. I might just buy a fire TV and sell this pos.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
Keep getting it too.
Really annoying.
Thought it was because I'm using it through a VPN / UnoTelly DNS but seems like it's just their terrible, terrible app being terrible.
clanbartok said:
Using "Netflix for Android TV 2.2 build 636" from the Sony TV APKs on my nexus player
Keep getting the error
"It looks like Netflix has been deactivated on this device"
have to re-login very frequently
Any ideas on how to solve this?
Click to expand...
Click to collapse
I have a Nexus Player and started getting this about 48 hours ago. It's annoying. Thanks for the workaround... I'll have to try that! I'm sick and tired of having to login after ever darn episode!!!
I do have the same problem, but i use dns4me.
on the help center (for xbox), it says that you should put dns settings on automatic.
Same issue here. Could it be related to IPv6 DNS? I have IPv6 6to4 turned on in my router and the IPv6 DNS is visible in the settings but no IPv6 adress is assigned for the device in the settings. Also in contact with the Netflix support here in Sweden, they called to US and they will investigate an call back in a few days. What ROM do you others guys use? Stock? I installed CM to be able to mount USB for Kodi.
This just started happening to me last night as well and now I have to keep logging in after every show. Time to hit them up....
I'm in the same boat guys.
I guess the bright side is I finally got around to installing cyanogenmod which of course didn't fix the issue.
I'm having this issues since a week or two. It must be a problem on the apps side only. More and more Playstore reviews and forum posts are coming up about this.
In a netflix support chat, they said that they are already working on a fix for this ... I hope so, because that's really lame.
Just came by to say the same thing is happening to me. Spent an hour on the phone with Netflix tech support, tried everything on my end, still having the same problem. Hope enough people call tech support so they know this is an issue.
i dont watch netflix often on the player, but i have this build and just fired it up and ran a few random videos. i had no errors or forced reactivations. it recognized me from the last time i ran it so it went right to the last played video i just played on my htpc...
stock and never rooted.
ghtop said:
2.2.1 build 643 is on the Play Store, I've only had one forced reactivation with it so far.
Click to expand...
Click to collapse
marctronixx said:
i dont watch netflix often on the player, but i have this build and just fired it up and ran a few random videos. i had no errors or forced reactivations. it recognized me from the last time i ran it so it went right to the last played video i just played on my htpc...
stock and never rooted.
Click to expand...
Click to collapse
The bug is triggered when autoplaying episodes, not when manually selecting them.
Edit: may be related to Settings > Help > Device, UI Build: release-20150707_170-zircon.
Same thing, asus nexus player
Got the exact same thing with my Asus Nexus Player.. 2.2.1 Build 643 of netflix app..
Need to reactivate every time it autoplays i to the next episode.. Manual select seems to br the workaround atm, tho quite annoying
I also have this problem, latest netflix on nexus plater stock rom
Me too. Netflix support just ask to sign out of app, power down the nexus player for a minute, power it back up, sign back in. Seemed to fix it, but then it was doing it again as soon as I actually watched an episode rather than just fast forwarding to the last 30 seconds.
Tried a clearing of the app data, didn't help. Tried a factory reset, that didn't help either.
longer explanation...
ok besides the fact the original episodes of mission impossible and knight rider are no longer on the site (expired licenses), i played one full episode of star trek, the original series (these shows are great background flicks whilst one is doing other things) and i was not forced out or required to sign off/on.
a bit of an aside, i have an ipad i have on my elliptical that i view whilst exercising, and when i would switch from that to the htpc i would sometimes have to re-log back in on the htpc. the error would say something to the effect of i cant be logged onto two different places at the same time, even though both devices (the htpc and ipad) are on the same network and subnet. i just figured the apple app has a different way of signing in. this error just started happening a couple weeks ago (i was using the ipad for months prior), so now i just turn on the television that the htpc is on and just view that whilst working on the machine and not had to re-log into the htpc (which is just the website netflix.com).

Shield TV 2017 reboots while watching a movie

Hi there,
my new shield 2017 rebooted while watching a movie with Kodi 17 RC3. So first I figured it might be an issue with Kodi since version 17 is not final yet but then it also rebooted while streaming Amazon video. It's really strange sometimes its working fine for 1 to 2 hours and suddenly it reboots, sometimes it reboots after a few minutes.
Any ideas what might cause the reboot? Can this be fixed or should I return it and get a new one?
zoecker said:
Hi there,
my new shield 2017 rebooted while watching a movie with Kodi 17 RC3. So first I figured it might be an issue with Kodi since version 17 is not final yet but then it also rebooted while streaming Amazon video. It's really strange sometimes its working fine for 1 to 2 hours and suddenly it reboots, sometimes it reboots after a few minutes.
Any ideas what might cause the reboot? Can this be fixed or should I return it and get a new one?
Click to expand...
Click to collapse
Have you installed an FTP server / SSL server app on the Shield?
I've been having similar problems, and I already tried disabling the location services, as others have written about on the official Shield forums, but it did not solve it. So I'm trying to find a pattern in when it crashes, and right now it looks like my problem occurs when I have an FTP server / SSL server app running actively and listening on the Shield.
diablodiab said:
Have you installed an FTP server / SSL server app on the Shield?
I've been having similar problems, and I already tried disabling the location services, as others have written about on the official Shield forums, but it did not solve it. So I'm trying to find a pattern in when it crashes, and right now it looks like my problem occurs when I have an FTP server / SSL server app running actively and listening on the Shield.
Click to expand...
Click to collapse
I don't have a FTP or SSL server app installed, I only installed Kodi, Grand Theft Auto San Andreas and ES File Explorer.
zoecker said:
I don't have a FTP or SSL server app installed, I only installed Kodi, Grand Theft Auto San Andreas and ES File Explorer.
Click to expand...
Click to collapse
I have those apps and more installed and have no issues.
I don't have ftp or ssl either.
I have location turned on.
Where are your apps installed?
I have sandiskb128g fit drive as storage instead of internal.
Sent from my Hauwai P9 EVA-L09 using Tapatalk
zoecker said:
Hi there,
my new shield 2017 rebooted while watching a movie with Kodi 17 RC3. So first I figured it might be an issue with Kodi since version 17 is not final yet but then it also rebooted while streaming Amazon video. It's really strange sometimes its working fine for 1 to 2 hours and suddenly it reboots, sometimes it reboots after a few minutes.
Any ideas what might cause the reboot? Can this be fixed or should I return it and get a new one?
Click to expand...
Click to collapse
I have the exact same issue, i'm also using the 2017 shield and it thought it was the sleep settings at first but I made it to sleep in 12 hours and it still happened. Shield rebooted midway while watching kodi.
My 2017 keeps rebooting too and not just with Kodi; Amazon prime rebooted a few times and also had sound sync issues that couldn't be corrected. It's a shame as the picture quality is hugely improved with this device. I'm hoping it's a bad batch and a replacement will resolve the issues.
My 2015 model just did this as well... Was watching a YouTube video and it just turned off completely for no reason, it didn't even reboot on it's own
No problems here with the 2015 model but it could be because I'm running full nougat android.
Same issue here running Shield 2017. Watching movie in KODI 17. This has happened several times today and not only in KODI, in Plex and Twitch app as well.
same prob here, random reboots , factory reset twice , disabled location and uninstalled all sideloaded apps but keeps happening, ive mailed nvidia for a fix but think i might just get a refund as its p#ssing me off now
It's a know problem
See here: forums.geforce.com/default/topic/989667/shield-tv/shield-tv-2017-restarting-during-use-/post/5082477/#5082477
Hi, have you side loaded apps? Be carefull on that, the other day i installed a cleaner app and my shield misbehaved. Thankfully i didnt have many apps installed so i just started to undo things.
Also if you have latest ES File Explorer uninstall it and use an older version like v3.2.5.5 from apkmirror.com
Enviado desde mi Moto X via Tapatalk!
so i have soft-reboots as well while gaming through geforce now on my shield tv 2017.
but i know quite exactly what is causing them: running a vpn with openvpn for android. my isp has like 90% of nvidia servers on their blacklist as it seems...
only way to play is through a vpn. works fine except the random soft-reboots. every 30mins, sometimes only every 2 hours, really random.
Sent from my Nexus 6P using XDA Labs

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