[Q] LG G2 bottom half of screen is unresponsive - G2 Q&A, Help & Troubleshooting

A few days ago I dropped my phone and it seem to have landed on the bottom corner of it causing it to shatter from that corner only for tiny pieces of glass to come off. There is only one big scratch going across it but thats not the issue, the bottom half of my phone is completely unresponsive. I have a pin code to unlock it and when I type in the numbers they wont respond on the screen which makes it impossible for me to reach in my apps, media, text msgs etc.. I was wondering if this has anything to do with the digitizer or any other misplaced things inside the phone that could have been rearranged or broken from the fall. Would I result to a new phone or can this be fixed?

This happened to me a month ago, but it was the top corner that took the hit. My left side of the screen was not responding and I alsomhad a pin that I couldnt key in. Inhale since there is hope.
1. Do you have carrier insurance? Be prepared to pay a $200 deductible to have it replaced (and you will probably be sent a refurbished phone).
Alternative- hopefully you have a ubreakifix.com store or similar nearby that will replace the screen and digitizer for around $150 in a few days.
Alternative 2 - order the screen online for around $95 and replace it yourself. There is a really detailed youtube video showing all steps. However it sounds delicate and not worth risking breaking a pin or ribbon cable. Check it out.
As you decide what to do, you may want to access files on your phone. Go to newegg or wherever and buy a usb OTG cable that allows you to connect a mouse to your phone, and you can navigate it like a pc; it is super cool.
Good luck
Sent from my SM-T310 using xda app-developers app

Related

Parts for the Juno

My daughter's Shadow screen went blank... but the backlight was still working leading me to believe that something other than the screen had gone bad. When she gave it to me to look at, I noticed the sliding mechanism felt loose and I could hear something within (crackling like from a stuck or damaged ribbon cable). This further lead me to believe that the screen was probably ok. Following some instructions I found on how to disassemble the device, I was able to take apart the phone. What I found was that two of the four screws that hold the sliding mechanism had worked loose and that the spring had broken in the middle. The loose spring then appeared to have torn away at the edge of the ribbon cable that connected the main PCB to the screen. So, what I need now is a replacement spring for the sliding mechanism and a new ribbon cable. Does anyone know where I could get these? I am hoping that I do not need to purchase a whole sliding mechanism and screen but if I do, than I guess I will do that. Any insight appreciated.
This is the only place that i know of that has Shadow parts and it doesn't look like they have the parts you need.
http://cnn.cn/shop/tmobile-shadow-c-277_454.html
WHY??
Whats the point of posting unneccessary information?? He obviously cant use it. You could try Ebay. You could try buying a broken Shadow and using the parts.
http://cgi.ebay.com/T-Mobile-HTC-Shadow-Copper-broken-use-parts-repair_W0QQitemZ280238288102QQihZ018QQcategoryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
http://cgi.ebay.com/T-mobile-Shadow-broken-Lcd_W0QQitemZ180255922628QQihZ008QQcategoryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
did you buy this shadow directly fromn t-mobile with renewing your contract or with a new contract?
cause if so the shadow would have been covered under warranty, but if you opened it up and tore any warranty stickers then well you're SOL... i can appreciate the fact that you're trying to do it yourself, but warranty replacements through cell phone companies are no joke and easy to do if its not a problem caused by you
This is why.
I did it just to piss you off.

Touchscreen not responding, backup question

Hi all,
Looks like my Sprint Vogue is flaking out on me. The touchscreen is suddenly and without warning not working at all. Everything else works (all other buttons, activesync, all functions). I'd like to do a hard reset before giving up on it, but I'd really like to sync my contacts/messages/photos/etc before doing that. So here's the problem- I use Dashwire to sync, and I'm unable to hit the "SYNC NOW" button!
Any ideas on how to switch to and activate the bottom left and bottom right menu buttons without being able to touch them? For example, the Inbox and Menu buttons on the Mail app screen, or Album/Slideshow on the Photos and Videos screen? If I can get to those I'll be able to activate the sync. Any help would be great!
Thanks,
Bogus
There is a application called "MyMobiler" which allows you to control your phone over ip/usb/bluetooth. If i remember correctly launching the installer on your pc while your phone is connected to activesynch will install it without having to press anything.
Awesome, thank you. That did exactly what I needed it to!
Once it finishes sync'ing I'll give the reset a shot and see if the screen is really borked or not.
No problem glad i could help. If the touchscreen refuses to work you might wanna try replacing it. The part is called a digitzer and they go for 15-20 dollars online. I bought one and it wasn't difficult at all to replace.
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
bogus83 said:
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
Click to expand...
Click to collapse
How would the touch screen instantly not work?
maybe someone let it fall and put it back to normal like nothing happened
and i know what u mean.I dont wanna give up my vogue. EVER,
but im 15...by the time im 30, i wont remember what vogue is.LOL.
Actually, it seems to have developed a very small air bubble in the very upper left corner. I'm pretty sure that's causing the digitizer to think there's constant pressure in that area, evidenced by the "Start" menu occasionally activating when I turn on the phone. I ordered a new digitizer anyway- the set of torx screwdrivers I'd need to open the case cost the same as a new digitizer and the screwdriver I need. I don't really understand how the air bubble formed (or even what it is contained in), but one way or another I'll resolve the problem next week.
And I just turned 26- I'm sure by the time I'm 30 I'll be sporting a Touch Pro 4 running Windows Mobile 8.5
Well, the digitizer and tools came much faster than I'd anticipated (I won the auction on eBay on Friday, paid same day, and got it in the mail today, shipped from CA to NY!). So I dove right in. It was a straightforward affair- remove the four torx screws from the back under the cover, remove the speaker, pry open the front from the mainboard, disconnect the keypad circuit board from the mainboard and the digitizer from the keypad board, push out the old digitizer, swap in the new one and hook it all back up.
Not for the faint of heart to be sure, but for someone who likes to tinker it was a lot of fun. Took maybe 15 minutes because prying the case from the mainboard was difficult. More accurately, the top plastic case is extremely thin and fragile- if you do this you'll almost definitely crack it in at least one place. If not, you'll crack it pushing the digitizer out from behind. But I'm not that worried about cosmetics, I got my Vogue second-hand off-contract, refurbished, so it wasn't exactly mint to begin with.
On the plus side, the repair worked like a charm! I tested every touch feature I could think of and as many areas of the screen as I could, it actually seemed to respond better than when I initially got the phone. The odd part is I could still see the air bubble in the old screen, and couldn't flatten it out even by squeezing on both sides of it. I wish I knew how it formed so I could prevent it from happening again, but I'll just have to be careful.
So to anyone considering this project:
If you're worried about damaging the casing and have insurance or a warranty or something like that, take it to the phone company to get it repaired.
For anyone else, the $15 bucks for the screen and three tools is a lot cheaper than buying a new phone. Plus you get the geek cred for repairing your own phone.

Touchscreen problems (phone off local classifieds)

Recently upgraded from a Captivate. Picked up an Atrix for $240 ish off Kijiji, and after trying out in the car for a quick phone call seemed fine.
Until i got home, and realized that the screen is done.
No box just the phone and cable so not sure if i can send it in for warranty. Thus i figured i can either sell the phone for a loss and grab a much crappier phone. OR i can repair it and just use it.
So there's a certain panel at the bottom that doesn't seem to be too reactive, and doesn't register touch from time to time, as well as towards the top corners of the screen any pressure would result in random touches being registered towards the bottom of the screen - seen using touchtest app off the market today to pinpoint my touch problems.
Video illustrates my problems - sorry about quality - video taken using a piece of .... blackberry.
I figure the digitizer is seated wrong wondering if a seating is needed or a whole new one? Or if it's a different problem all together.
I figured it's more viable i just repair it, as the phone is quite fast if it weren't for the stupid screen I'd love it (also lack of case and screen protector is annoying - but I already ordered them!) .
Any advice would be great!

[Q] Top half of screen is unresponsive. Is it possible to fix?

So I cracked the top corner of my screen and now the top half doesn't respond to touch. I was wondering if it would be possible to fix this without purchasing a new screen. I'm not too sure how digitizers work, but I was guessing since the bottom half works fine, maybe a connection came loose and I can fix it without purchasing any parts. Does anyone have experience with this?
blaze221 said:
So I cracked the top corner of my screen and now the top half doesn't respond to touch. I was wondering if it would be possible to fix this without purchasing a new screen. I'm not too sure how digitizers work, but I was guessing since the bottom half works fine, maybe a connection came loose and I can fix it without purchasing any parts. Does anyone have experience with this?
Click to expand...
Click to collapse
I`am afraid you have to have the screen replaced. Can`t fix this any other way. The digitizer is part of the screen and will be replaced as well. Had that once with a S3. It will cost you about 200-250 euro`s.
Your only option is to get a screen replacement or send it LG to do it for you. I had to replace my screen a couple of months ago. I did it myself. Really easy to do, its just expensive. I paid close to $200 for my screen replacement.
Sent from my Nexus 7 using xda premium
Same problem here
blaze221 said:
So I cracked the top corner of my screen and now the top half doesn't respond to touch. I was wondering if it would be possible to fix this without purchasing a new screen. I'm not too sure how digitizers work, but I was guessing since the bottom half works fine, maybe a connection came loose and I can fix it without purchasing any parts. Does anyone have experience with this?
Click to expand...
Click to collapse
Was about to start a new thread when I found this one. Here is what my first post would have been (seems to be software rather than hardware issue):
When I try to pull down my notification bar, I can't. My phone recognizes my touch, but only as it would be just below the notification bar. When I add a second finger, it works perfectly. The same goes for the bottom of my screen. These "half-dead" zones move with the hardware when I turn the screen, not the UI. A restart made it work for about 5 seconds.
Any ideas? Could be a service/app that starts and blocks something, but haven't installed anything in a while now. Also have been going on this ROM for about 1 week now without any problems.
About my phone:
Nexus 4
4.2.2
ParanoidAndroid 3.60
Attachements
1. Here I have my finger on the very top of the screen, but it only recognizes my x-coordinates properly
2. Dito, but in the bottom
3. One finger in the middle, then trying to pull downwards with other fingers and it recognizes it all, both using two and three fingers in total.

loose buttons but not something to worry about!

What a story!!
I bought a galaxy note 4 right on launch day first thing in the morning. Ive had just about every phone but have been waiting for a while now to get my hands on the new note 4.
I ended up buying the phone at the St . Bruno shopping center in Quebec, Canada and once i singed all the papers for my contract and got home, I finally open the box and took the phone out of the box. I loved it, it did everything one would expect from the highest end phone on the market.
A week later however, I started noticing that my buttons, especially my home button were slightly loose and my phone was also developing a weird oil spot under the home button.
So I went back to videotron but this time at St. Catherine street corporate branch store and the manager there obviously didnt know much about phones because he looked at it and proceeded with putting windex on a paper towel and wiping my screen with it and than told me that theres nothing wrong with it.
After frustratingly explaining everything to him, he told me that if the phone makes calls and works, than these issues arent covered for any kind of exchange as its not affecting the functionality of the phone. My logic tell me however that if one buy's a ferrari and realizes that the paint is f-up, wouldn't the dealership do something about it??? Anyways, without any luck I eventually left disappointed.
The following week After exhaustive attempt to solve the matter with Videotron to no avail, I found out that there was a store here in montreal called Service Absolute which is a samsung repair center that I could bring my phone to. I called them first to not waist more of my time and was than informed that yes they could help me but that it could take nearly a month before they would have any parts for this phone.
So after patiently waiting, I finally got a call back from them and droped off my phone the following day. I only had to wait two days before i got my phone back and thought that the turn around time was great! Only after few minutes of playing with it however, I noticed that the phone's new screen which now didn't have the oil spot was actually lifting from the housing about 1mm at the top of the phone and that the buttons were all still loose.
Its easy to imagine at this point how infuriated i was with all the time spent dealing with a phone that should of been right in the first place.. All the waiting, calling and runaround I got only to get a phone that was now even worst!! I could actually see inside my phone and behind the screen. Dust was starting to get inside the phone and under the camera lens and so on and I was really starting to freak out and was completly desperate to fix this issue asap to prevent things from getting worse and worse.
So I decided at this pont to take matters in my own hands and use my old trusty screwdriver to take this thing apart and get
To the bottom of the loose buttons and screen seperation.. I know! Scray [email protected]$ but it had to be done because at this point I needed a working phone for work and nobody seemed to help me. So after watching a few youtube videos, I unscrewed the screws at the back and gently seperated the phone from the metal frame with my fingers.
The whole assembly came out of the metal frame the same komd of way the old HTC phones used to. After doing so, the first thing i found out was that if your going scatch your phones metal frame which makes up most of the phone outer surfice, it's no big deal as it can be swapped out for around 40 to 50 bucks.
Next I noticed that all the buttons (volume and power) aren't adheared to the frame but only clipped in with a few pins stratigically placed. So its normal that they have play and wiggle. They're not gonna break and we're likely engineered to be this way. The wiggling is not really important as it won't affect anything on the phone's motherboard.
The next thing I noticed was that the glue between the inner midframe (the part that holds the motherboard to the screen assembly) also wasn't glued properly and was able to gently seperate it from the lcd/digitizer assembly without a heat gun or anything.. after doing so, the home button fell out and was simply dangling from its flex cable. It wasn't actually glued in place or held in with clips or anything. It's only connected to a flex cable on the left side of the button but thats it. I was easily able to pull it out and inspect it. It was built to be completely free floating between the midframe and the screen.
Which means that again, no need to worry about anything breaking as the home button is not a solidified part to start with and only in place where it is because of the space tolerence engeneered in the screen's home button whole. So it being slightly loose is normal and something that will eventually happen to all note 4's sooner or later. The slight looseness actually makes sense to me as any dust material that will get in between the home button wont get stuck as as much as if the space toleren was less. In my opinion, I thik that iPhones have less issues like this as the home button is part of the screen assembly and is also round.
In the end, I wasn't able to adhear the screen back in place as I didnt have double sided tape but manages to send it back to samsung and get it serviced again. I clearly asked them to fix it properly this time and it looks like they finally did and glued it back properly now.
This was a crazy experience and all I can tell you is that I definatly got an up close look of this phone and decided to keep it afterall as it's still better than a refurbished one and also because it's super easy to repair if anything ever broke on it.
Anyways i know this is a long post but I thought I'd share my experience with everyone and put some of your worries to rest.
Cheers!

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