[Q] Unfortunately, Settings has stopped. - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hey guys, new owner of the Verizon Note 3.
Love the phone and everything is fast and great.
I'm on 4.3 MJE and rooted. Safestrap installed with no slots, just the stock. Wanted to be able to make backups and have the recovery option.
Just this morning my Note 3 stopped letting open the settings from any angle. From notification panel or anywhere else.
It immediately closes and shows the message "Unfortunately, Settings has stopped"
I tried rebooting to safestrap and wiping cache and dalvik cache.
no fix.
I have some system apps frozen with Titanium backup, but have defrosted the ones I very recently froze to see if that helped. And still not able to get into settings.
Any advice? I'm sure you all appreciate how much of a pain in the butt it is to factory reset or flash and start over! I hate reconfiguring my apps and settings! So if that can be avoided in any way I'd be soooo happy!
Thanks!
tw3ak.

tw3ak said:
Hey guys, new owner of the Verizon Note 3.
Love the phone and everything is fast and great.
I'm on 4.3 MJE and rooted. Safestrap installed with no slots, just the stock. Wanted to be able to make backups and have the recovery option.
Just this morning my Note 3 stopped letting open the settings from any angle. From notification panel or anywhere else.
It immediately closes and shows the message "Unfortunately, Settings has stopped"
I tried rebooting to safestrap and wiping cache and dalvik cache.
no fix.
I have some system apps frozen with Titanium backup, but have defrosted the ones I very recently froze to see if that helped. And still not able to get into settings.
Any advice? I'm sure you all appreciate how much of a pain in the butt it is to factory reset or flash and start over! I hate reconfiguring my apps and settings! So if that can be avoided in any way I'd be soooo happy!
Thanks!
tw3ak.
Click to expand...
Click to collapse
I'm pretty sure you need to reboot after unfreezing; you didn't mention if you did that.
The best way to avoid this kind of situation is to make Nandroid backups before you start tw3aking. Sure they are huge, but look at your situation now. You can always delete them after some time after it is clear they are not needed, but you can't create them out of thin air when it is too late.
So, before you make things even worse with further experimentation, make a Nandroid right now of your semi-broken setup. If you break things even further trying to fix this current problem, at least you can go back to where you are right now. You might want to make an TiBu market app/data backup as well and get the TiBu backups onto external media in case you need to go all the way back to Odin.
Dump your logcat after the "Settings" crash. There will be further clues there (possibly undecipherable, but hey.) Post that up to pastebin.com for others to look at if you don't grok it. (but scrub any personal data in there first). If you don't already have USB debugging turned on, you can use a terminal emulator or a Logcat capture app.
# logcat -c (to clear the log)
( force the settings crash)
# logcat -v threadtime > /sdcard/my_logcat_after_settings_crash.txt
There is a chance that it is something simple, e.g. one of the sqlite databases in /data/data/com.android.settings is corrupted, but the various Activities that are launched from underneath "Settings" touch stuff all over the /data partition (e.g. /data/misc and elsewhere). From where you are right now, there is no way to know whether your problem is due to:
(1) a problem in /system
(2) a problem in /data
(1+2) both
your turn.

Restored nandroid backup
Thanks for all the tips!
With some reluctance I managed to move to a much older backup i forgot I made and the settings works fine again!
those backups are a life saver.
Thanks again.
tw3ak.

Glad you got it fixed.
I had something similar happen last night - I accidentally fat-fingered a language change, and every time I went back in to fix it (Settings -> Language & Input), Settings would crash. (This is on MJ7)
Took a while to manually figure out how to fix it (Doh, /data/property/persist.sys.language) without restoring a backup. I didn't mention it here right away because your symptoms sounded different - Settings was crashing for me only when I went in to the Language & Input sub-menu)

Try using SS 3.65 and not the newest version and see if that fixes the problem.

bftb0 said:
Glad you got it fixed.
I had something similar happen last night - I accidentally fat-fingered a language change, and every time I went back in to fix it (Settings -> Language & Input), Settings would crash. (This is on MJ7)
Took a while to manually figure out how to fix it (Doh, /data/property/persist.sys.language) without restoring a backup. I didn't mention it here right away because your symptoms sounded different - Settings was crashing for me only when I went in to the Language & Input sub-menu)
Click to expand...
Click to collapse
i have the same problem. setting was crashing everytime i went to language & input. can u help me to ix it?

Related

The process com.android.phone has stopped unexpectedly

I have been having this issue ever since my phone booted up and all my apps sequentally had force close dialogs happen. I am running my apps from the SD and figured something went wrong with the boot up sequence. I tried doing a nandroid backup, reinstall fresh 1.1, but no luck.
I then used my backups to reinstall over all my apps, then went into Market to install them via that. Everything seemed to be just fine, but the phone app would still not dial anything and when I recieved a call, it gives the error "The process com.android.phone has stopped unexpectedly" and then proceeds to try to reset the phone connection. Most times I lose all data connection and need to reboot.
Recently, I tried installing the latest Modoco CDMA rom. No luck. I then did a Titanium backup and force reinstalled everything again. Still no luck.
Anyone have this issue and get it resolved? My Hero can do everything but make and accept calls. I really don't want to do a wipe as this problem can just happen again, so I would rather understand the process.
Thanks in advance.
Ceger
Simplest way to fix this should be clearing the dalvik/boot cache from fresh's kitchen. I really should write up a guide on how to do these simple tasks manually.
obelisk79 said:
Simplest way to fix this should be clearing the dalvik/boot cache from fresh's kitchen. I really should write up a guide on how to do these simple tasks manually.
Click to expand...
Click to collapse
Will that work on MCR 2.2 as well? I'll look into that. Is it something I can do from recovery?
Ceger
yes should work on mcr 2.2 and can be done manually from recovery, I know recovery does dalvik cache, not sure if it also kils the boot cache as well though. The older version only did dalvik.
obelisk79 said:
yes should work on mcr 2.2 and can be done manually from recovery, I know recovery does dalvik cache, not sure if it also kils the boot cache as well though. The older version only did dalvik.
Click to expand...
Click to collapse
Do you need to do both? Wiping the dalvik cache created lots of app fc issues, which would be fine if the phone actually worked. Still won't make or receieve calls.
And thank you for the assistance.
Ceger
Edit. Clearing the boot cashe got rid of the FC issues. However, still have same issue with the phone app. This is so annoying.
honestly the best bet to clear up the issues would be to do a full wipe from recovery. Wipe the phone clean then run the stock RUU and re-root and install your custom rom. Do a nandroid backup first just to prevent losing any of your info.
Unfortunately despite the many well written guides here on XDA there are always a few issues most likely a result of slight hardware quirks or unfortunate circumstances at the time of flashing.
Just for '****s and giggles' have you tried pulling your battery for 30 seconds, reinstalling it and booting the phone up?
Heck sometimes just a reflash of the rom right over top of itself. I've been tinkering with this phone since the day root came out and I still don't fully understand all of it's quirks.
Ceger said:
I have been having this issue ever since my phone booted up and all my apps sequentally had force close dialogs happen. I am running my apps from the SD and figured something went wrong with the boot up sequence. I tried doing a nandroid backup, reinstall fresh 1.1, but no luck.
I then used my backups to reinstall over all my apps, then went into Market to install them via that. Everything seemed to be just fine, but the phone app would still not dial anything and when I recieved a call, it gives the error "The process com.android.phone has stopped unexpectedly" and then proceeds to try to reset the phone connection. Most times I lose all data connection and need to reboot.
Recently, I tried installing the latest Modoco CDMA rom. No luck. I then did a Titanium backup and force reinstalled everything again. Still no luck.
Anyone have this issue and get it resolved? My Hero can do everything but make and accept calls. I really don't want to do a wipe as this problem can just happen again, so I would rather understand the process.
Thanks in advance.
Ceger
Click to expand...
Click to collapse
use these commands to clear cache
rm -r /data/boot-cache/
rm /data/dalvik-cache/
once you finish then reboot.everything should go away...
he's done that already.
then i suggest to extract the rom zip file, and get into command on your device and go under the system/lib or app and see what is listed in the folders. and compare it to the rom folder.
That's how i was able to fix the voice search on my device, one of the lib file was missing and got it to work after that.
obelisk79 said:
honestly the best bet to clear up the issues would be to do a full wipe from recovery. Wipe the phone clean then run the stock RUU and re-root and install your custom rom. Do a nandroid backup first just to prevent losing any of your info.
Unfortunately despite the many well written guides here on XDA there are always a few issues most likely a result of slight hardware quirks or unfortunate circumstances at the time of flashing.
Just for '****s and giggles' have you tried pulling your battery for 30 seconds, reinstalling it and booting the phone up?
Heck sometimes just a reflash of the rom right over top of itself. I've been tinkering with this phone since the day root came out and I still don't fully understand all of it's quirks.
Click to expand...
Click to collapse
Done and done and no difference.
reddick said:
then i suggest to extract the rom zip file, and get into command on your device and go under the system/lib or app and see what is listed in the folders. and compare it to the rom folder.
That's how i was able to fix the voice search on my device, one of the lib file was missing and got it to work after that.
Click to expand...
Click to collapse
Done, even manually moved some files in case they were corrupted at one point. Very bad move, nandroid backup was my friend there.
Guess a wipe will be the only option then. How annoying.
Thanks for all of your inputs.
Ceger
Another thought... would updating my phone with latest kernal compile possibly do the trick? Or how about a replacement process for google.com.phone?
Ceger
Interesting theory.... worth a try.
i had this issue once and it was because of somehow the uids for the apps got messed up. a wipe should fix this in most cases. but for me it went like ur issue. i almost event went back stock. then i looked into it and found that in my packages.xml file the the uids were all messed up. i had multiple uids and certs for the apps i was having issues with. so what i did was pulled the packages.xml from the device and erased the apps i was having issues with. then pushed it back and rebooted. that cleared the issue. so if i were u i would research that. do a google search on it. then if it doesnt work do the ruu and reroot. good luck man. i know how u must be feeling. i was there
toastcfh said:
i had this issue once and it was because of somehow the uids for the apps got messed up. a wipe should fix this in most cases. but for me it went like ur issue. i almost event went back stock. then i looked into it and found that in my packages.xml file the the uids were all messed up. i had multiple uids and certs for the apps i was having issues with. so what i did was pulled the packages.xml from the device and erased the apps i was having issues with. then pushed it back and rebooted. that cleared the issue. so if i were u i would research that. do a google search on it. then if it doesnt work do the ruu and reroot. good luck man. i know how u must be feeling. i was there
Click to expand...
Click to collapse
Actually, the fix was much simpler. I wiped the SD ext partition and just did a Recovery Wipe. It went back to stock modded rom that remained rooted. I then used Titanium to reinstall my apps with data and then MyBackup to get back some settings such as my scenes, etc. and all was good. Took all of 30 minutes to get my Hero back up and running in better condition than before.
Thanks all for the assists.
Ceger
com.android.phone
com.android.phone
i am facing this prob on cyanogen mod10....when ever i reboot my optimus 2x....i face this damn problem
help plzzzzzzzzzz.....!!!!!

[Q] Applications Reappearing after Factory Reset

Hello, I am having an issue with my droid 2. I have rooted it following all the instructions here. Since this phone is my GF's she has loaded all sorts of stuff on there, and now the phone is running slow, and burning through battery. We decided to do a factory reset on the unit.
after setting up her google account, all her old applications start flooding back in. how can i stop this? we want to have the phone with a clean slate.
we have tried deleting all the apps on the phone. rebooting, waiting then wiping as well. all these same apps come flooding in.
Any help will be appreciated.
Go through darkonion's sbf tutorial that will start you off from scratch.
will that remove root?, im not sure that would fix it tho, ive read around, and it appears like google has some sort of application backup and restore option. somehow that was turned on. and im not sure how to turn it off.
It will remove root but you can easily get root back with darkonion's one click root. Look in Settings>Privacy>uncheck Back up my data>uncheck Automatic restore and try a factory data reset.
http://forum.xda-developers.com/showthread.php?t=791227
one-click root
Yeah its a feature in froyo that its restoring all your apps in the my downloads folder of the market. If you have done a full wipe just open the my downloads folder and begin to uninstall apps, that should also break their chain to come back if you wipe again
Sent from my DROID2 using XDA App
Ive tried that, i guess ill have to keep battling it. the odd thing is my incredible does not even have this feature... maybe its the rom im using (Virtuous) but i dont see anything that even remotely looks like this.
the last thing we did was uninstall all the apps and wipe again, and they all came back. Maybe if i do it from the market, like you suggested. ive already disabled the backup and sync. i wish there was a more intuitive interface for this.
If it's not too much of a hassle just sbf the phone and make a new google account.
Sent from my R2-D2 using XDA App
So i figured out a solution. I wiped her phone. and skipped adding a google account.
I then went to settings privacy, and i saw that backup my data was unchecked, but automatic restore was both greyed out, and checked.
i quickly enabled backup my data, then unchecked automatic restore, and backup my data (making it so everything was unchecked.)
I added her google account, and none of her apps came back. This was a pain to figure out, but not that bad of a work around now that i found it.
hopefully this helps someone who is having the same issue.

[Q] Weird, weird issue - Home button/notifications panel don't work

To preface,
I'm running an AT&T LG G2 rooted (with a couple of Xposed modules). I'm running 4.2.2
Today, I rebooted my phone after updating some apps from the play store, and then all hell broke loose. Here's a list of what went wrong
1) ALL of my settings were reset. Sound settings, call settings, screen on settings, etc. EVERYTHING.
2) My home button doesn't work. It lights up - it knows I pressed it, but it doesn't send me to the launcher. I have the home button programmed through Nova Launcher to open my voice search when I'm on the home screen - that doesn't work either.
3) My notifications panel stays empty - nothing shows up. On top of that, the little "gear" icon that should take me to settings doesn't work. There's a gear setting above that for sound that DOES work.
4) When I go to "About Phone", my phone name was reset to "G2".
4) Here's the kicker - When I go to "About Phone", the "Software Update" button has disappeared. What the hell happened?
If anybody can solve this issue, I have a small bitcoin prize for you...
Edit: Noticed something new. I went into Titanium Backup and it gave me a notification that my "Device ID" was changed. It states that this commonly occurs after a factory reset or ROM change? Here's the thing - I've never factory resetted my phone or even installed a recovery for that matter.
Notice #2: Volume keys don't respond. Although changing volume manually through the settings does work.
Quick note: I changed a value in settings.db using SQLite manager. I tried changing "tether_entitlement_check_state" to 0. And then I exported the DB and saved it. Would that have caused an issue?
well all hell really did break loose here, have you tried entering download mode and flash back to stock(I'm pretty sure this isn't you want to do) but it might be the only thing to do
XxZombiePikachu said:
well all hell really did break loose here, have you tried entering download mode and flash back to stock(I'm pretty sure this isn't you want to do) but it might be the only thing to do
Click to expand...
Click to collapse
I don't have a custom recovery installed.
crazylilazn said:
I don't have a custom recovery installed.
Click to expand...
Click to collapse
when I said flash back to stock I meant the download mode way just download jellybean 10d/10o or 20c installer and follow instructions on how to setup and flash
XxZombiePikachu said:
when I said flash back to stock I meant the download mode way just download jellybean 10d/10o or 20c installer and follow instructions on how to setup and flash
Click to expand...
Click to collapse
Interesting. Thanks for the link. I wonder, other than hiding the "root" flags, how is this different from performing a factory reset? I would be opting to restore 4.2.2, not Kit Kat.
crazylilazn said:
Interesting. Thanks for the link. I wonder, other than hiding the "root" flags, how is this different from performing a factory reset? I would be opting to restore 4.2.2, not Kit Kat.
Click to expand...
Click to collapse
well tis is different to a factory reset as in it makes everything the way it used to be like if you were just powering on your phone for the first time while with a factory reset- if you have lets say deleted bloat and modified anything in the /system or other areas they are gone forever, the factory reset is more like a wipe your phone and start again(sometimes if you are rooted it remains rooted just without the su app)
XxZombiePikachu said:
well tis is different to a factory reset as in it makes everything the way it used to be like if you were just powering on your phone for the first time while with a factory reset- if you have lets say deleted bloat and modified anything in the /system or other areas they are gone forever, the factory reset is more like a wipe your phone and start again(sometimes if you are rooted it remains rooted just without the su app)
Click to expand...
Click to collapse
Alright then...hmm. Wait I have another question. Does a factory reset delete my internal memory, the pseudo sd-card? Like my photos/TB backup/etc.?
crazylilazn said:
Alright then...hmm. Wait I have another question. Does a factory reset delete my internal memory, the pseudo sd-card? Like my photos/TB backup/etc.?
Click to expand...
Click to collapse
I'm pretty sure it does but I have always had doubts about that(I usually always wipe with custom recovery so I don't remember when was the last time I used factory reset option, plus I upload a most of my backups into onedrive/goole drive/dropbox) also using the flash to stock method will wipe everything from the phone like I said its like powering it on for the first time just in case you were wondering
XxZombiePikachu said:
I'm pretty sure it does but I have always had doubts about that(I usually always wipe with custom recovery so I don't remember when was the last time I used factory reset option, plus I upload a most of my backups into onedrive/goole drive/dropbox) also using the flash to stock method will wipe everything from the phone like I said its like powering it on for the first time just in case you were wondering
Click to expand...
Click to collapse
Okay, so here's my plan. I'm currently ADB pulling my entire SD card (with the titanium backup contents) onto my laptop. I plan to factory reset (the default android one that's in the settings). If that doesn't work, I will use the other flash-to-stock method.
Once I'm done, I plan to use Titanium backup to restore everything including settings. Here's my question:
When I'm restoring everything, will it be 1-click? In the past when I had other phones, the only time I restored TB was when I flashed different ROMs, so it caused havoc with my settings. Since I'm keeping the stock-ROM software, will I be able to 1-click "Restore" and have everything be how it used to be (Except for the Xposed Modules of course) ?
Also...I really don't like how MTP hides the Titanium Backup folder...
crazylilazn said:
Okay, so here's my plan. I'm currently ADB pulling my entire SD card (with the titanium backup contents) onto my laptop. I plan to factory reset (the default android one that's in the settings). If that doesn't work, I will use the other flash-to-stock method.
Once I'm done, I plan to use Titanium backup to restore everything including settings. Here's my question:
When I'm restoring everything, will it be 1-click? In the past when I had other phones, the only time I restored TB was when I flashed different ROMs, so it caused havoc with my settings. Since I'm keeping the stock-ROM software, will I be able to 1-click "Restore" and have everything be how it used to be (Except for the Xposed Modules of course) ?
Also...I really don't like how MTP hides the Titanium Backup folder...
Click to expand...
Click to collapse
well I don't think you can one click restore with titanium backup(I don't see that as an option) you have to restore everything manually
as for mtp hiding the backups, I'm on the same boat as you
XxZombiePikachu said:
well I don't think you can one click restore with titanium backup(I don't see that as an option) you have to restore everything manually
as for mtp hiding the backups, I'm on the same boat as you
Click to expand...
Click to collapse
Referring to TB, you can set it to restore your backups with 1 click through "batch mode", but I believe you need to have the paid version.
Anyway, everything's fixed! I actually just put a recovery on it, and then deleted data and cache. That way my internal sd card didn't get wiped.
And I did a little more searching, it seems like modifying the sqlite database when you try to remove AT&T's tethering check causes the weird issue. I wonder if it's a secret backdoor program that makes your phone unusable...
crazylilazn said:
Referring to TB, you can set it to restore your backups with 1 click through "batch mode", but I believe you need to have the paid version.
Anyway, everything's fixed! I actually just put a recovery on it, and then deleted data and cache. That way my internal sd card didn't get wiped.
And I did a little more searching, it seems like modifying the sqlite database when you try to remove AT&T's tethering check causes the weird issue. I wonder if it's a secret backdoor program that makes your phone unusable...
Click to expand...
Click to collapse
yea I decided to try out the SQLite tether and for a moment there my phone went crazy(lag/not responding to touch/etc) so I plugged in my mouse through otg and returned it to the default
XxZombiePikachu said:
yea I decided to try out the SQLite tether and for a moment there my phone went crazy(lag/not responding to touch/etc) so I plugged in my mouse through otg and returned it to the default
Click to expand...
Click to collapse
Any other way to set up wireless tether? I've read that most wireless tether apps don't work. I haven't actually tried, but is that true?

[Q] Multiple Issues - Should I wipe my phone?

Overall, my S5 is working pretty well, but it has started doing something strange. A few times each day, I get a "Unfortunately, _____ has stopped" message. A few times, I've noticed that "travel wallpaper" is the app that has stopped. I've never tried to use that (whatever it is). I'm pretty sure "Google news stand" or something like that was the app sometimes, as well as other apps.
For a couple months, I've been rooted and use Titanium Backup to freeze some of the bloatware that I felt pretty sure I don't want (all from a list of "safe to remove" apps). I use Greenify on a few apps, but not the ones that are showing up in the error messages.
A week or so before I noticed these errors, I had installed a bad .apk. It seemed sketchy, so I quickly uninstalled it. I ran Clean Master and it found nothing bad. But I'm still thinking I might want to wipe my device. I'd kind of like to go through the process just to do it. I've been doing regular backups with Titanium and I can't think of anything on the phone that I can't restore from scratch.
Is there a best method for wiping and using Titanium Backup to restore?
Edit: "Wi-Fi Direct share" is another app that gets the error message.
Edit: I used Safestrap to backup immediately after I rooted. The phone was stable at that point and for a month after.
ergalthema said:
Overall, my S5 is working pretty well, but it has started doing something strange. A few times each day, I get a "Unfortunately, _____ has stopped" message. A few times, I've noticed that "travel wallpaper" is the app that has stopped. I've never tried to use that (whatever it is). I'm pretty sure "Google news stand" or something like that was the app sometimes, as well as other apps.
For a couple months, I've been rooted and use Titanium Backup to freeze some of the bloatware that I felt pretty sure I don't want (all from a list of "safe to remove" apps). I use Greenify on a few apps, but not the ones that are showing up in the error messages.
A week or so before I noticed these errors, I had installed a bad .apk. It seemed sketchy, so I quickly uninstalled it. I ran Clean Master and it found nothing bad. But I'm still thinking I might want to wipe my device. I'd kind of like to go through the process just to do it. I've been doing regular backups with Titanium and I can't think of anything on the phone that I can't restore from scratch.
Is there a best method for wiping and using Titanium Backup to restore?
Click to expand...
Click to collapse
Before you wipe your phone may I suggest that you unfreeze everything first, then see if you get the "Unfortunately...." message. If you stop getting that message then it is a pretty good chance that you have something frozen that an app or system needs to use. Wiping your phone and getting a fresh install of apps is always a good idea...if you have the time and inclination to do those type things. Installing apps from a backup is handy, but if you have a bad download/app install you will only be replicating the problem by installing from a back up. This is usually not a problem, but you never know. If you wipe, and have the time, try downloading the apps you want from Play Store to make sure you have the latest/fresh app. Yeah it is a PITA but you can be assured that the apps on your phone are the latest versions.
jpcalhoun said:
Wiping your phone and getting a fresh install of apps is always a good idea
Click to expand...
Click to collapse
I'll probably do that when I have a chance. Is there a particular method of wiping that is recommended?
I would like to restore my Nova Launcher home screen settings, Wanam settings, and any other customizations like that if possible.
ergalthema said:
I'll probably do that when I have a chance. Is there a particular method of wiping that is recommended?
I would like to restore my Nova Launcher home screen settings, Wanam settings, and any other customizations like that if possible.
Click to expand...
Click to collapse
Doing a Factory Reset is a good way to wipe your phone without touching your system apps. Or, if you have a custom recovery on your phone, you can do a full or partial wipe through recovery. I've used both methods and don't know if one way is any better than the other. You can save your current Nova setting to your SD card and restore after you have wiped. I don't use Wanam so I don't know about that app's settings and restore capability.
Immediately after I rooted, I made a backup with Safestrap. Titanium Backup has been backing up my apps and data.
Should I try to install the Safestrap recovery backup I made a couple months ago?
I did a lot of research before rooting, and so many people said how easy it was, etc. While using towelroot was super easy, learning how to correctly use Safestrap, etc. was not - especially since there were a couple error messages along the way and it didn't work quite how the info I gathered said it would (even the video from the Safestrap app page was not how most people set it up).
Regardless of what restore method you recommend, any info and helpful tips would be appreciated. I'm moving all my photos, videos, etc. to my computer, so there shouldn't be anything on the phone that I could not restore.
I saved my settings in Nova Launcher and Wanam. Hopefully, most of my customizations will restore from those settings - but I obviously all the icons won't return because some of the apps were not installed before the Safestrap backup.
ergalthema said:
Immediately after I rooted, I made a backup with Safestrap. Titanium Backup has been backing up my apps and data.
Should I try to install the Safestrap recovery backup I made a couple months ago?
I did a lot of research before rooting, and so many people said how easy it was, etc. While using towelroot was super easy, learning how to correctly use Safestrap, etc. was not - especially since there were a couple error messages along the way and it didn't work quite how the info I gathered said it would (even the video from the Safestrap app page was not how most people set it up).
Regardless of what restore method you recommend, any info and helpful tips would be appreciated. I'm moving all my photos, videos, etc. to my computer, so there shouldn't be anything on the phone that I could not restore.
I saved my settings in Nova Launcher and Wanam. Hopefully, most of my customizations will restore from those settings - but I obviously all the icons won't return because some of the apps were not installed before the Safestrap backup.
Click to expand...
Click to collapse
SafeStrap is the only recovery available for a retail S5. You have essentially two options: Do a factory reset which will not remove your firmware or ROM, it will only remove apps and associated cache and data. Many times that is all one needs to "clean-up their phone" and getting back to operating like new. Or, option 2, wipe data, cache, delvek cache, factory reset and flash your backup, if you trust it. If you don't trust your current backup make another one and flash that backup then restore your apps. I personally would do option 2. Make a new backup in Safestrap, then do a factory reset and flash the backup. That will accomplish what you want. You can always replace apps. The most important thing is to make sure you have a backup of your current ROM before you do anything.
jpcalhoun said:
The most important thing is to make sure you have a backup of your current ROM before you do anything.
Click to expand...
Click to collapse
Hmm, why is the ROM backup important? Because it's more difficult to get root back otherwise? I was more concerned about restoring my customizations for launcher, etc.
ergalthema said:
Hmm, why is the ROM backup important? Because it's more difficult to get root back otherwise? I was more concerned about restoring my customizations for launcher, etc.
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Maybe I misunderstand what it is you're trying to accomplish. Just a reminder-- RULE #1: if you're going to hack a phone (and you already have done that by rooting and installing SafeStrap) always, always have a backup.
Refresh for me what it is you're trying to accomplish. I haven't used SafeStrap in a couple of years, I have a Developer Edition. However, I'll try to help you accomplish what you want without bricking your phone, that is priority one. Even if you loose root, you can always use towelroot again to re-root. If you brick your phone, well, that is another story.
jpcalhoun said:
If you brick your phone, well, that is another story.
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That's the kind of reason I posted this.
I made a Safestrap backup immediately after rooting. Everything was stable then (and for a month or so after).
Basically, I've tried a lot of apps, and one that seemed sketchy recently. My phone started throwing up the "___ has stopped" errors regularly, so something seems wrong. I want to go back to a stable state. I might even not freeze any apps with Titanium Backup for a while to see how it run. There are some apps that are currently on my phone that I won't bother reinstalling. Otherwise, I don't really want to change anything.
ergalthema said:
That's the kind of reason I posted this.
I made a Safestrap backup immediately after rooting. Everything was stable then (and for a month or so after).
Basically, I've tried a lot of apps, and one that seemed sketchy recently. My phone started throwing up the "___ has stopped" errors regularly, so something seems wrong. I want to go back to a stable state. I might even not freeze any apps with Titanium Backup for a while to see how it run. There are some apps that are currently on my phone that I won't bother reinstalling. Otherwise, I don't really want to change anything.
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Ok, I understand...again, LOL. Yes, first unfreeze anything you have frozen and see if the error message goes away. If it does then you had something frozen that an app or system needed. The trick is going to be discovering what you had frozen that was causing the error. Uninstall (using the stock apps manager) any apps that you no longer use or want.
If the error has not returned, then freeze a few apps at a time and see if the error returns. If it does then you have narrowed the problem down to a few apps. Sorry, there is no better way to go through the "freezing" process. Sometimes it is just trial and error. By the way, what error(app) was stopping. That might help identify what you Don't want to freeze.
To avoid a Factory Reset, you can go into recovery and wipe cache and delvek cache. Do not select/wipe data, system or anything else. Then select reboot phone from within SafeStrap. When your phone re-boots Android will build (optimizing apps) delvek cache. This will not brick your phone, but it will clean it up and get rid of potential problems left over from uninstalled apps. And, you will not loose root.
jpcalhoun said:
By the way, what error(app) was stopping.
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There are a variety of apps that get the stop error - a lot of different apps. It's not consistent and seems to happen randomly (often apps I've never used). Because of that, I'm tempted to try to go back to a previous state. If you think it's sufficient to clear those caches and uninstall any apps I'm unsure of, then I might try it. However, I'd probably still worry that something bad was still installed somewhere. Maybe the only way to remove all doubt would be to factory reset. Or would my Safestrap backup be a certain way to put my phone back to its state before the sketchy app was installed?
I might try your method first to see how it goes.
If I wanted to use the Safestrap backup, I'm not sure exactly how. Do I open Safestrap and "install recovery"?
I really appreciate all the info. I'm learning a lot here.
ergalthema said:
There are a variety of apps that get the stop error - a lot of different apps. It's not consistent and seems to happen randomly (often apps I've never used). Because of that, I'm tempted to try to go back to a previous state. If you think it's sufficient to clear those caches and uninstall any apps I'm unsure of, then I might try it. However, I'd probably still worry that something bad was still installed somewhere. Maybe the only way to remove all doubt would be to factory reset. Or would my Safestrap backup be a certain way to put my phone back to its state before the sketchy app was installed?
I might try your method first to see how it goes.
If I wanted to use the Safestrap backup, I'm not sure exactly how. Do I open Safestrap and "install recovery"?
I really appreciate all the info. I'm learning a lot here.
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No problem, glad to help.
Ok, lets try the safest process first and progress from there.
1. Remove all unwanted and/or not used apps
2. Unfreeze everything and see if any errors occur
3. If no error then you have something frozen causing the problem. If the error still occurs then go to 4.
4. Enter recovery and clean cache and delvek...reboot phone and see what happens
5. If errors continue to occur then do a factory reset
6. If errors continue to occur after Factory Reset then wipe phone and flash your backup
How to flash backup: Go into recovery (SafeStrap), select Wipe and wipe (cache, delvek, data), and do a factory reset. Then, while still in recovery, go to Restore and select your backup and swipe to install the backup. After the install, select reboot.
jpcalhoun said:
2. Unfreeze everything and see if any errors occur
3. If no error then you have something frozen causing the problem. If the error still occurs then go to 4.
4. Enter recovery and clean cache and delvek...reboot phone and see what happens
5. If errors continue to occur then do a factory reset
6. If errors continue to occur after Factory Reset then wipe phone and flash your backup
How to flash backup: Go into recovery (SafeStrap), select Wipe and wipe (cache, delvek, data), and do a factory reset. Then, while still in recovery, go to Restore and select your backup and swipe to install the backup. After the install, select reboot.
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I defrosted everything and still got errors.
I entered recovery, selected Wipe, then Advanced Wipe. That gives me options for "Dalvik Cache", "Cache", and a few others.
You said "delvek" where Safestrap Advanced Wipe says "Dalvik". I don't want to risk anything. Can you confirm that I should wipe Dalvik Cache and Cache?
Yes, wipe cache and dalvek cache
---------- Post added at 07:09 PM ---------- Previous post was at 07:08 PM ----------
Dalvik
---------- Post added at 07:09 PM ---------- Previous post was at 07:09 PM ----------
I'll get it right in a minute

Titanium Backup: why do I keep getting errors when restoring data?

I've noticed two problems that crop up when I use Titanium Backup to restore my apps/data
1) If I try to restore the missing apps + data, sometimes everything gets restored, and sometimes it gives me "X elements failed", where some apps will not be installed. This happens whether I restore on the same ROM that I backed up on (backup on Cloudy G2, restore on Cloudy G2) , or if I use a different ROM (backup on NDM 5.5, restore on Cloudy G2). I thought I found a work around, where I just install the app from the Play Store first, and THEN I would restore the app data. That worked a few times until....
2) When I tried restoring my app data last night after a fresh KDZ wipe, the apps that I restored data on all couldn't start (Snapchat, Amazon, Wechat, SwiftKey). I would tap them, they would try to open for half a second, then they would close. I tried restarting my phone, but with that, I got "UIDs on your system are inconsistent, you need to wipe your data partition or your device will be unstable". I was stupid, and decided to wipe my data partition so I had to restore all my apps from scratch, but that at least hasn't lead to any problems yet.
Does anyone know what I did wrong, or what I can do to fix this? I know for number 1, some threads mentioned that your Android I.D. changes when you flash a new ROM (that MIGHT explain number 2?), but not a lot of people mention this, and it seems like the majority of people don't have this problem. For number 2, I found this thread, but it was too late already.
If possible, I'd like to find a backup app that avoids ALL of these and just lets me back things up and restore easily. Is there one out there?
tdk0117 said:
I've noticed two problems that crop up when I use Titanium Backup to restore my apps/data
1) If I try to restore the missing apps + data, sometimes everything gets restored, and sometimes it gives me "X elements failed", where some apps will not be installed. This happens whether I restore on the same ROM that I backed up on (backup on Cloudy G2, restore on Cloudy G2) , or if I use a different ROM (backup on NDM 5.5, restore on Cloudy G2). I thought I found a work around, where I just install the app from the Play Store first, and THEN I would restore the app data. That worked a few times until....
2) When I tried restoring my app data last night after a fresh KDZ wipe, the apps that I restored data on all couldn't start (Snapchat, Amazon, Wechat, SwiftKey). I would tap them, they would try to open for half a second, then they would close. I tried restarting my phone, but with that, I got "UIDs on your system are inconsistent, you need to wipe your data partition or your device will be unstable". I was stupid, and decided to wipe my data partition so I had to restore all my apps from scratch, but that at least hasn't lead to any problems yet.
Does anyone know what I did wrong, or what I can do to fix this? I know for number 1, some threads mentioned that your Android I.D. changes when you flash a new ROM (that MIGHT explain number 2?), but not a lot of people mention this, and it seems like the majority of people don't have this problem. For number 2, I found this thread, but it was too late already.
If possible, I'd like to find a backup app that avoids ALL of these and just lets me back things up and restore easily. Is there one out there?
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is a supersu issue, open supersu than go to is setting and not select "name space mount separation" that is selected by default.
Now titanium can work as intended
Romagnolo1973 said:
is a supersu issue, open supersu than go to is setting and not select "name space mount separation" that is selected by default.
Now titanium can work as intended
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That will fix both problems that I have?
Try, I was unable to use it untill I change the SuperSu setting and now Titanium is working perfectly, so probably your problem is the same.
Oh I mean, I can use it just fine. It can perform backups. But restoring is a when I get those errors. I'll keep this in mind in case I need to restore to a new ROM, thanks!

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