accessing files with cracked screen - G2 Q&A, Help & Troubleshooting

A few weeks ago I rooted my ATT 800o phone, and even attempted to install TWRP. It gave me a compatibility error with 800o so forgot about TWRP. A week ago, the phone fell and the screen cracked, rendering the phone useless. It works perfectly fine, but I cannot enter the pin code since the digitazer is probably broken.
I tried LG PC suite and LG OPS or OTS (I forgot), and it doesnt see any USB device connected. I believe I left the phone in JUST CHARGE USB mode.
I need to access some files on the internal SD card, so I ask for suggestions on what to try next.
Assuming I can get it in download mode, which I should be able to, should I flash the stock LG firmware (800d) and then try to get into it that way? Will that wipe the files of the sd card (pics, application data, etc)?

nabril15 said:
A few weeks ago I rooted my ATT 800o phone, and even attempted to install TWRP. It gave me a compatibility error with 800o so forgot about TWRP. A week ago, the phone fell and the screen cracked, rendering the phone useless. It works perfectly fine, but I cannot enter the pin code since the digitazer is probably broken.
I tried LG PC suite and LG OPS or OTS (I forgot), and it doesnt see any USB device connected. I believe I left the phone in JUST CHARGE USB mode.
I need to access some files on the internal SD card, so I ask for suggestions on what to try next.
Assuming I can get it in download mode, which I should be able to, should I flash the stock LG firmware (800d) and then try to get into it that way? Will that wipe the files of the sd card (pics, application data, etc)?
Click to expand...
Click to collapse
Are you going to send the phone in for repair? If you going to be paying for the phone out of your own pocket why worry?
Sent from my VS980 4G using xda app-developers app

Well
I need to retrieve the files, regardless of what I do with the phone.
Sent from my LG-D800 using xda app-developers app

nabril15 said:
A few weeks ago I rooted my ATT 800o phone, and even attempted to install TWRP. It gave me a compatibility error with 800o so forgot about TWRP. A week ago, the phone fell and the screen cracked, rendering the phone useless. It works perfectly fine, but I cannot enter the pin code since the digitazer is probably broken.
I tried LG PC suite and LG OPS or OTS (I forgot), and it doesnt see any USB device connected. I believe I left the phone in JUST CHARGE USB mode.
I need to access some files on the internal SD card, so I ask for suggestions on what to try next.
Assuming I can get it in download mode, which I should be able to, should I flash the stock LG firmware (800d) and then try to get into it that way? Will that wipe the files of the sd card (pics, application data, etc)?
Click to expand...
Click to collapse
I had the same problem, but I manage to use LG on screen app. But never mind, I sent my phone to LG, of course I paid for broken screen (now I have ballistics case, I hope it will be enough for future impacts), But I include a note with the phone and wrote that LG will only replace screen but not delete any data or reinstall soft, and they did I revived my phone in the same state as I send them, but screen was new of course
Wysłane z mojego LG-D802 przy użyciu Tapatalka

nabril15 said:
Well
I need to retrieve the files, regardless of what I do with the phone.
Sent from my LG-D800 using xda app-developers app
Click to expand...
Click to collapse
How much did they charge you and what did you do to start the process with lg?
I bought the phone in december.
Sent from my LG-D800 using xda app-developers app

I just thought of this do you have an OTG cable?if you do you can plug a mouse in and use it to get around the phone and put the phone in and set it to when you plug in a USB cable it go to USB file mode
Sent from my VS980 4G using xda app-developers app

What is an otg cable? Sorry
Sent from my LG-D800 using xda app-developers app

nabril15 said:
What is an otg cable? Sorry
Sent from my LG-D800 using xda app-developers app
Click to expand...
Click to collapse
an OTG cable is a USB cable witch plugs in your phone but has a female end on it to allow you use things like a keyboard mouse USB drive controller etc.
Sent from my VS980 4G using xda app-developers app

@ clapper66, I don't understand how otg cable can help in his case.
@ OP, if you're in luck which OnScreen Phone feature has been ON as well as wireless, you then can use OSP with wireless mode.
Other than that, I don't know any way to mimic your phone on another display.
Worst case, send out to repair.

votinh said:
@ clapper66, I don't understand how otg cable can help in his case.
@ OP, if you're in luck which OnScreen Phone feature has been ON as well as wireless, you then can use OSP with wireless mode.
Other than that, I don't know any way to mimic your phone on another display.
Worst case, send out to repair.
Click to expand...
Click to collapse
His screen is not broken the digitizer is cracked so the screen works but does not recognize touch. So of he uses an otg cable with a mouse then he can go under setting then go to PC connection then select MTP mode so that when he connects a USB Cale that's plugged into his PC it will show all the internal storage of his phone and get all his files off that he needs.
Sent from my VS980 4G using xda app-developers app

clapper66 said:
His screen is not broken the digitizer is cracked so the screen works but does not recognize touch. So of he uses an otg cable with a mouse then he can go under setting then go to PC connection then select MTP mode so that when he connects a USB Cale that's plugged into his PC it will show all the internal storage of his phone and get all his files off that he needs.
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
Got it.
I thought he has the black-screen LG

Clapper
Your suggestion is sneaky, underhanded and mischevious, and i like it.
Where might I casually find an otg cable?
I will probably sell the phone as is, so i'd like to avoid spending to fix it.
Sent from my LG-D800 using xda app-developers app

nabril15 said:
Clapper
Your suggestion is sneaky, underhanded and mischevious, and i like it.
Where might I casually find an otg cable?
I will probably sell the phone as is, so i'd like to avoid spending to fix it.
Sent from my LG-D800 using xda app-developers app
Click to expand...
Click to collapse
Well I know you can buy them online that's where I got mine, but I would check at some electronics store like RadioShack or bestbuy and maybe wall mart I think there like $5 to $10 or even go to your carrier. I ordered one of amazon for like $2 but it took like 2 weeks to arrive because it came from China.
Sent from my VS980 4G using xda app-developers app

Clapper
I clap to you. I know, cheesy.
What is the cable officially called?
Otg cable?
Sent from my LG-D800 using xda app-developers app

Great idea on the otg cable! I have one and didn't think of it!
BTW, screen repair is running $146. I saw it mentioned in threads and that's what they charged.
Sent from my Nexus 7 using Tapatalk

nabril15 said:
Clapper
I clap to you. I know, cheesy.
What is the cable officially called?
Otg cable?
Sent from my LG-D800 using xda app-developers app
Click to expand...
Click to collapse
It called a OTG cable witch is short for on the go cable also this is what they look like.
Sent from my VS980 4G using xda app-developers app

clapper/votinh/whomever
Thank you for the idea of the cable, but I want to try something first. I want to flash it clean so as to remove the exchange pin and hopefully get into it that way. I want to possibly sell the phone, so I have to wipe it anyway. If I don't recover the files, not a big deal (i hope...).
My thinking is...flash it back to stock clean, and see if I can change the USB connection parameters enough to connect. Then I can recover my files, and then maybe I can sell it. It is presently rooted without recovery. How do I flash it back to stock?

nabril15 said:
clapper/votinh/whomever
Thank you for the idea of the cable, but I want to try something first. I want to flash it clean so as to remove the exchange pin and hopefully get into it that way. I want to possibly sell the phone, so I have to wipe it anyway. If I don't recover the files, not a big deal (i hope...).
My thinking is...flash it back to stock clean, and see if I can change the USB connection parameters enough to connect. Then I can recover my files, and then maybe I can sell it. It is presently rooted without recovery. How do I flash it back to stock?
Click to expand...
Click to collapse
If you dont mind losing the files then this would work fine
http://m.youtube.com/user/Tomsgt123?desktop_uri=/user/Tomsgt123
Sent from my VS980 4G using xda app-developers app

clapper66 said:
If you dont mind losing the files then this would work fine
http://m.youtube.com/user/Tomsgt123?desktop_uri=/user/Tomsgt123
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
claps
the link you posted is called "How to unlock the boot loader on your Motorola Device Moto X & Moto G"
Is that what you meant to send? If yes, will it wipe the internal card? In my experience in the past, unless you odin, most flashing rarely touches the contents of DCIM and sdcard.

nabril15 said:
claps
the link you posted is called "How to unlock the boot loader on your Motorola Device Moto X & Moto G"
Is that what you meant to send? If yes, will it wipe the internal card? In my experience in the past, unless you odin, most flashing rarely touches the contents of DCIM and sdcard.
Click to expand...
Click to collapse
Woops LOL when I get on my laptop next class I will send you the correct l link
Sent from my VS980 4G using xda app-developers app
---------- Post added at 06:06 PM ---------- Previous post was at 05:23 PM ----------
nabril15 said:
claps
the link you posted is called "How to unlock the boot loader on your Motorola Device Moto X & Moto G"
Is that what you meant to send? If yes, will it wipe the internal card? In my experience in the past, unless you odin, most flashing rarely touches the contents of DCIM and sdcard.
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=kqw_LFuyHbE
Ok Try this link called "How to Unbrick or Restore the LG G2 ATT Version"

Related

Odin finds one vibrant but not another?

ANy idea why this might be happening>?
Let me consult my tea leaves...
Nope. Sorry, I don't see anything there.
Could you provide a little more information?
Let's assume that both phones are in Download mode.
Let's also assume that you've restarted Odin each time a separate phone is plugged into the USB cable, instead of having the same Odin process try to talk to the 2 separate phones.
Let's assume it's the same USB cable, same port, same computer, and same drivers.
All you assumed is correct and I still cannot connect the other phone to odin. It won't recognise it. It does see mine right away though
Sent from my SGH-T959 using XDA App
player4lifeov said:
All you assumed is correct and I still cannot connect the other phone to odin. It won't recognise it. It does see mine right away though
Click to expand...
Click to collapse
Start simple, Windows sees both phones when you plug them into the USB cable?
I do one at a time
Sent from my SGH-T959 using XDA App
I do the same steps i did with the first one. At no point in time are they connected at the same time
Sent from my SGH-T959 using XDA App
I was able to fix my bricked phone through Adb. Thanks for trying to help though.
Sent from my SGH-T959 using XDA App

Help needed ASAP for broken epic

I need to take my phone back to sprint, seems there is a hardware problem with the phones charging circuit. it will not mount to the computer, it will sort of charge, but if you unplug the cord, it just thinks its still charging. if you turn it off, it either just stays off until you pull the battery or sometimes it just reboots itself. it will not charge when off etc.
I tried 3 different roms so I know its not the rom.
So odin is out. I have bonsai rom and clockwork mod on the phone. I don't think thats a good idea to take it to sprint like this. is there anyway to get it back to stock?
anyone help please?
Just to make sure, have you tried putting it in download mode? It doesn't necessarily need to mount to computer for odin to recognize it.
Sent from my SPH-D700 using XDA Premium App
I suppose you could flash something to get you looped at samsung mobile screen.
Sent from my Samsung-SPH-D700 using XDA Premium App
Sean Hicks said:
I suppose you could flash something to get you looped at samsung mobile screen.
Sent from my Samsung-SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Agreed, that's what I was getting at.If odin will at least recognize it and start to flash, even if it fails it'll stick at boot screen.
Sent from my SPH-D700 using XDA Premium App
i have got the screen to say download mode, but odin doesn't recognize nothing.
ugg, I got this clockwork v 3.0.0.5 and I tried to run an old update.zip figuring maybe i'd brick the phone or get it back to stock and it won't work with that version of clockwork. I don't know what the heck to do, i can't walik in with it like this.
http://forum.xda-developers.com/showthread.php?t=773032
Just follow the instructions. Good luck. Let me know if you have any problems. I had a bricked epic once and that solved my problem.
Sent from my SPH-D700 using XDA App
yea, odin is a no go, thats the problem i tried odin on two different computers, you want to know how screwed up this thing in? sometimes it boots up and thinks its in car dock mode.
Try a different USB cable? If odin is just impossible, remove sd card, take a short piece of wire with bare ends, have phone powered on, and short whatever you find on the back, fry the board. Sad, but gotta take it out back and put a bullet in its head.
Really though, IF the Sprint employee even notices, chances are they won't say anything anyway. Never did for me.
Sent from my SPH-D700 using XDA Premium App
xxmastermindxx said:
Try a different USB cable? If odin is just impossible, remove sd card, take a short piece of wire with bare ends, have phone powered on, and short whatever you find on the back, fry the board. Sad, but gotta take it out back and put a bullet in its head.
Really though, IF the Sprint employee even notices, chances are they won't say anything anyway. Never did for me.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
how much does it cost for them to fix it? tried 2 different cables and i know they were working, i know its not the cable because, when i plug in the charger, it doesn't ring up usb debugging when that is selected and you only supposed to be able to deselect or select usb debugging when the cable is out, but I can toggle it on and off with the cable in or out.
Go to another phnes thread
Maybe the EVO
Download a rom from there and then flash it through cwm
BOOM! Insta-brick 8)
Sent from my SPH-D700 using XDA App
since i'm rooted and they would be foolish not to notice i'm rooted and it seems there is no way for me to unroot or go to a stock rom, would it be better to just brick the thing? i hate to do that do to the fact that then i'm stuck without a phone. Plus what if I brick it and they find out it was rooted? can they do that?
If its truly bricked, no they can't. Them knowing its rooted isn't that big of a deal, they'd either attempt to revert it to an official build anyway, or they'll tell you they can't take it that way, as in bring it back stock.
I've taken in 2 Epics for hardware issues, one was screen, the other keyboard. Both were rooted, one was on stock build and the other on custom rom. They restored stock software to the custom rommed phone before they decided the screen was actually broken lol
Sent from my SPH-D700 using XDA Premium App
xxmastermindxx said:
If its truly bricked, no they can't. Them knowing its rooted isn't that big of a deal, they'd either attempt to revert it to an official build anyway, or they'll tell you they can't take it that way, as in bring it back stock.
I've taken in 2 Epics for hardware issues, one was screen, the other keyboard. Both were rooted, one was on stock build and the other on custom rom. They restored stock software to the custom rommed phone before they decided the screen was actually broken lol
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
won't they void the warranty on the spot?
robl45 said:
won't they void the warranty on the spot?
Click to expand...
Click to collapse
While that would be the "smart" thing for a company to do, Sprint's official policy on rooting is that they will revert it to stock if they see that it's rooted during any repairs.
you are sure on this?
robl45 said:
you are sure on this?
Click to expand...
Click to collapse
They did that for me too, twice.
Sent from my SPH-D700 using XDA Premium App
063_XOBX said:
While that would be the "smart" thing for a company to do, Sprint's official policy on rooting is that they will revert it to stock if they see that it's rooted during any repairs.
Click to expand...
Click to collapse
apparently the policy has changed, as after waiting an hour and a half, they came back and said its rejected because it was flashed and i lack common sense apparently when I mentioned that it doesn't say anything about that anywhere.
If u can put the phone in download mode the problems r the drivers on your pc should check that or try different pc.
Sent from my SPH-D700 using XDA App
Try taking it to an indirect dealer service center. Those people really don't care about things like that. I'm one of those people. I realy couldn't care. I just fix it and send it out.

A real brick of a phone.

Long story short, bought a DX at a good price hoping to flash and sell. Here's the best part, the phone will not charge or be reconized when its on by a PC. To makes things worse...I factory reset it hoping it would take care of the issue and when it boots, it boots to no home screen (black screen, white top bar). I can't sbf, can't load the home screen and it wont charge when on. It does charge when the phone is off.
Anything I can do? I just don't understand why it will charge when off but not on and because of that, there is no connection to the PC so no way of sbf'ing. Phone is currently 2.2, 30.03 bootloader.
Any help would be appreciated!
Sent from my DROIDX using XDA App
Ben's said:
Long story short, bought a DX at a good price hoping to flash and sell. Here's the best part, the phone will not charge or be reconized when its on by a PC. To makes things worse...I factory reset it hoping it would take care of the issue and when it boots, it boots to no home screen (black screen, white top bar). I can't sbf, can't load the home screen and it wont charge when on. It does charge when the phone is off.
Anything I can do? I just don't understand why it will charge when off but not on and because of that, there is no connection to the PC so no way of sbf'ing. Phone is currently 2.2, 30.03 bootloader.
Any help would be appreciated!
Better try using usb jig.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Sent from my SGH-T959V using XDA Premium App
Better use a usb jig brother. Buy it from ebay si that you can access into dl mode your fone.
Sent from my SGH-T959V using XDA Premium App
Ben's said:
Long story short, bought a DX at a good price hoping to flash and sell. Here's the best part, the phone will not charge or be reconized when its on by a PC. To makes things worse...I factory reset it hoping it would take care of the issue and when it boots, it boots to no home screen (black screen, white top bar). I can't sbf, can't load the home screen and it wont charge when on. It does charge when the phone is off.
Anything I can do? I just don't understand why it will charge when off but not on and because of that, there is no connection to the PC so no way of sbf'ing. Phone is currently 2.2, 30.03 bootloader.
Any help would be appreciated!
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
i can fix it if you want? you would need to send it to me. pm me if you need further assistance.
cdexsw said:
i can fix it if you want? you would need to send it to me. pm me if you need further assistance.
Click to expand...
Click to collapse
Pm sent!
peterpandesal06 said:
Better use a usb jig brother. Buy it from ebay si that you can access into dl mode your fone.
Sent from my SGH-T959V using XDA Premium App
Click to expand...
Click to collapse
Only saw them for Samsung Galaxy phones. None for the DX?
Sent from my DROIDX using XDA App
Ben's said:
Pm sent!
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
pm replied too hope it this helps.
i was just thinking of something. you may not need to do what i suggested in the pm i sent you.
try this FIRST!!!
charge the battery (obviously) and power up the device. if you cannot see the screen plug in a hdmi cable to your tv.
press the Menu key when you're at the Home screen or a pane, then select Applications -->Development. USB debugging to turn it OFF.
if it is already off....then turn it on.
either way hopefully when you plug it in the drivers will install to your pc. if not then follow the directions i sent you in the pm. goodluck.
note: i do not know if it will work as i do not use hdmi on my device. but hopefully it displays the homescreens on your tv.

[Help] Nexus S 4G Won't mount Usb Storage.

In reality I really don't know where else to go I know that there is normally every time that you connect your phone it leads you straight into the Usb Storage now when I connect it. It just go straight into charging mode is there anything. Adb shell won't and I have to wipe it by tomorrow to send it our to Best buy! Help Please!
Is it rooted? If not wipe from the bootloader?
Sent from my PC36100 using xda premium
I had this problem. Here is how I fixed it. I deleted all Android phone and USB storage drivers from my computer. Then I plugged in the phone to USB. Then I quickly removed the USB from the phone while the computer was looking for drivers. Then everything worked fine again.
Sent from my Nexus S using XDA App
If it's just for wiping why don't u do a format USB?
Oh I guess u wanna backup too... if u have wifi just connect via wifi and copy files... u can access ur comp from es file explorer on wifi
Wow I had this same problem about a week and a half ago. I never did find a solution. I tried multiple computers. I couldnt even unroot it because the computer did not detect it even in fastboot mode. I ended up sending it back to samsung to be repaired.
Alopez_45 said:
In reality I really don't know where else to go I know that there is normally every time that you connect your phone it leads you straight into the Usb Storage now when I connect it. It just go straight into charging mode is there anything. Adb shell won't and I have to wipe it by tomorrow to send it our to Best buy! Help Please!
Click to expand...
Click to collapse
What data are you trying to backup? I would go into recovery, wipe data/cache, reflash the ROM, then test it.
You can backup apps/settings with titanium backup before you wipe.
Alopez_45 said:
In reality I really don't know where else to go I know that there is normally every time that you connect your phone it leads you straight into the Usb Storage now when I connect it. It just go straight into charging mode is there anything. Adb shell won't and I have to wipe it by tomorrow to send it our to Best buy! Help Please!
Click to expand...
Click to collapse
Hey buddy youre not alone, mine is doing the same. Get a USB device not recognised error. Not found a solution yet
I too am not able to achieve a data transfer. I am running cm7 nightlies with Matrix kernel. Thought it was my cable going bad - replaced it and still no luck.
I'm assuming ur on bfs
Bfs causes this. Go cfs
Sent from my HTC Sensation 4G using XDA App
I've tried it all to get my phone connected. It only works in bootloader.
Sent from my Nexus S 4G using Tapatalk
I had this problem I fixed it by removing the battery plug usb to phone and computer then reinsert the battery then turn on the phone. I ran into this problem when I upgraded to 2.3.7
Sent from my Nexus S 4G using Tapatalk
mathkid95 said:
I'm assuming ur on bfs
Bfs causes this. Go cfs
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
I am on CFS. Never even tried BFS.
Ihad that same problem the only fix for me was calling sprint then they sent me to a repair shop which COULDN'T fix it so they mailed one to the repair center & I got a new one
Sent from my Nexus S 4G using XDA Premium App
Fixed mine with some serious cleaning of the USB port. I also tried buying a new cable, downloading drivers, etc. in the end, it was just a bad connection.
Sent from my Nexus S 4G using xda premium
I've tried many cables, almost positive mine is a pure driver issue.
Sent from my Nexus S 4G using Tapatalk
I've tried absolutely everything in this thread. Lost USB connectivity completely on my phone. Doesn't matter what machine, what OS, or what cable, or what drivers are installed. I'm assuming it must be a hardware issue at this point. Doesn't even work in bootloader.
For those updating OTA to 2.3.6 via OTA and needing to re-root their phones, make sure you're not having this issue. Being stuck without root is a pain in the ass!
Clean your USB port on your nexus! Clean it well.
Sent from my Nexus S 4G using xda premium
anaglich said:
Clean your USB port on your nexus! Clean it well.
Click to expand...
Click to collapse
Good advice actually. Scrubbing it with a dry toothbrush + using a a brand new 3 inch USB cable made the sucker finally connect.
Must have been a combination of bad cables and poor USB port hygiene
Yep, had to take a knife, brush, and alcohol swabby to mine.

Trying to recover my phone w/ broken screen

So my S4 took its last drop last night and I was trying to get my pics and music off. The phone shows up on my PC but since it is locked I can't access my data. Is this possible to recover the data before I toss the phone away? What about a usb to HDMI will that let me see the screen so that I might be able to unlock it? Any help would be much appreciated.
If you have a custom recovery or safestrap you might be able to pull it using adb in recovery.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
If you have a custom recovery or safestrap you might be able to pull it using adb in recovery.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the reply. My phone is all stock though no mods were added to it.
xtechy22 said:
Thanks for the reply. My phone is all stock though no mods were added to it.
Click to expand...
Click to collapse
I don't know if you want to try this before throwing it away, but I changed my wifes s3 screen for 7 bucks with a screen from amazon. Came with all the tools and checked how to on youtube. Took 45minutes but it was badly shattered. Just an idea.
If you have anyone that has the same phone just switch motherboards once you are done swap them again

Categories

Resources