[Q] More MicroSD card problems - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hi everyone. This is the 3rd time my phone has spontaneously unmounted my card, and this time it simply destroyed my microSD card. I have no music on the card (read that thread) nor have I yet had any re-boot cycle problems. I simply get a message that the card has been "unexpectedly removed". It has, of course, not been. The first 2 times I was able to get the card working again with no data loss. I turned the phone off, took the card out, rebooted the phone without it, then re-inserted it and rebooted the phone again. It was fine. This time, the card was simply dead. My phone wouldn't see it, nor would my computer. I changed out the little adapter card case and finally the computer saw there was something, but said it was not in "any known format". My only choice was to format the card. I formatted it on the computer and ran a disk check on it, put it in the phone and booted up. I got a little icon with a question mark, and a message that the card was either blank or un-formatted. So, I let the phone format it. Again. It now shows up in the storage description, empty and usable- so I don't think it's a bad card. The card is a Samsung 8 gig card. Note3 is stock, 4.3, Verizon is the carrier. Build JSS15J.N900VVRUBMJE
I want to add that I think it has something to do with the camera. I have the camera app save directly to the card. I've noticed that on all three occasions this has happened, its been shortly after I had a couple of odd photos. A portion, usually the lower third of the photo (if you think of a grid) is gray. Just like part of it is cut off. I auto-save my photos to google, and they look fine when I view them there, but on the phone, they were corrupt. One didn't show up in the thumbnail preview in the gallery at all. Also, the camera was taking an inordinately long time to save. All my photo stuff is stock...gallery and camera app...no editing software except what little bit is offered in the gallery.
Has anyone else had similar problems. Anyone have any ideas for a fix?

I would try another card. If it happens again, then it's your phone. Sounds like a hardware issue. So try another card, if it happens again, Factory Reset. If it happens after that with different cards, then I would send my phone in for a replacement.
Sent from my SM-N900V using Tapatalk

What class card?
Sent from my SM-N900V using Tapatalk

stealthpaws said:
... I changed out the little adapter card case and finally the computer saw there was something...
Click to expand...
Click to collapse
FWIW, I have fooled around with moving microSD cards between:
(i) a camera (which uses a SD card adapter for the uSD)
(ii) a (POS) USB dongle card reader attached to a computer
(iii) same (POS) USB dongle card reader attached to a Nexus 7 OTG cable (rooted ROM or TWRP recovery running)
(iv) an older Android (Gingerbread) phone
In doing the above, all sorts of bad things have happened:
1) Occasionally the camera reports there is no card present (honestly, I think this is simply loose contacts when using a uSD to SD card adapter). Turning off the camera and re-inserting the card fixes this.
2) Loss of all files necessitating re-format after re-inserting card into Camera following a visit with the N7**
3) VFAT filesystem not recognized by OS kernel on the N7+OTG, but works fine with TWRP with same OTG+card reader (that is, some kind of strange kernel sensitivity)
4) Failure of Camera to recognize media after insertion into the GB Android phone - apparently due to many directories created at the SD card root. Card is not corrupted, but camera no longer recognizes it.
** this would only occur if I used the SD Card slot of the (POS) USB dongle card reader; if I plugged the the uSD card into the uSD slot on the (POD) USB dongle card reader, things were fine. Go figure.
So I guess what I am saying is that - based on my experience - your mileage is probably going to vary .
I was doing all this (albeit not with a Note 3) while I was travelling, and only had the Camera, Nexus 7, OTG cable, camera USB cable, and (POS) USB dongle card reader with me - no laptop or other computer.
Finally what I ended up doing - which seemed to cause the least amount of trouble - was to boot my tablet into recovery, and attach the camera to the tablet as an OTG Mass storage device. That is: the uSD card never leaves the camera.
I'm not up to speed about OTG on the Note 3 yet (e.g. is root even needed?), so I don't know what your options are there, but perhaps this gives you a couple of different things to try.
Just make sure you've got all your photos backed up safely off the uSD card before you start experimenting.
cheers
.
[Edit] I see I am guilty of not reading the OP carefully - you were only moving the card out of the Note3 to investigate what was going wrong, not as a matter of course.
Anyway, it could be a mechanical issue (intermittent contacts), or it could be a bad card. Although card class might make a difference for high-speed writing, you shouldn't experience corruption even if you are using a very slow (class 2) card - unless there are bugs in the kernel.
If you have another card to try out (before you rush out and start buying cards), that might be a useful experiment.

Question? SD Card from eBay? I had no luck with 3 64GB Class 10 cards off eBay got fed up and went to Walmart and got a Ultra U1 Class 10 64GB and haven't had a problem since. I have tons of music and pics on it no problems for the last 2 months. Lots of fake SD Cards on eBay from what I read.
Just my 2 cents

I just found this again...I got pneumonia shortly after posting the original thread. Thanks to all for replying...I just forgot about this. SD card never did work properly. Just got OTA KitKat so I'll see how that plays out. I'm reading there are even more issues with external cards now.

neopolotin75 said:
What class card?
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Absolutely no idea. It's a 2 gig older card. That being said, it didn't like my 8 gig card, which works fine in my tablet, either

stealthpaws said:
Absolutely no idea. It's a 2 gig older card. That being said, it didn't like my 8 gig card, which works fine in my tablet, either
Click to expand...
Click to collapse
I've had issues with Sandisk 64gb class 10 cards randomly locking on my Note II and III.....turns out to be a samsung issue according to Samsung.
Sent from my SM-N900V using Tapatalk

Related

HD2 destroyed my SD card?

Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
any one??? :S
mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
Sounds like your sd card maybe corrupt, they can die for no apparent reason, its happen to me twice in about 4yrs, tho i always buy from CEX they offer a 1yr warranty & just replace it if its within that time.
There's been a few threads about this;
http://forum.xda-developers.com/showthread.php?t=712281
http://forum.xda-developers.com/showthread.php?t=646731
Which brand?
mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
What is the brand of the memory card?
hey dude,i got the same problem as yours few days ago..cant do much abt it,i just buy a new one..some says the htc that makes the sd card problem
Hi,
My 8 GB sd card lags when i`m scrolling in the file manager.
In addition, the sd card drains the HD2 battery. I loose 35% in 6 hours in flight mode, but only 4% when not in flight mode without the sd card... ( this also yields for the original sandisk 2 GB sd card that was supplied with the phone).
Anyone experienced the same issue?
Is this hardware or software related, and can i fix this myself?
Error check your microSD card using your computer then switch your phone off, put the card back in it and switch your phone back on. The phone will need to index your music/video files etc so go to the relevant tabs and let it do its stuff. See how that helps.
mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
i got a new HD2 and it came with a MicroSD card. I put a couple of cooked ROMs on it and everything was fine for about a week and then the card jsut stopped working. I didnot use it on any other phone or on my PC and it just died.
I own an HTC Hero as well and i put the card in it but it wouldnt recognize it. It has never happened to me before. Never has a card died on me.
I think its a problem with the way the HD2 accesses the SDcard. I wouldnt know specifics but this is the first phone that fried my SD card.
Hey guys, I had the same issue. The SD card stopped working and cannot be formatted now via computer.
My experience with Windows Mobile is that the SD/CF driver is the weakest link. The problem seems to be simultaneous accesses drive it bonkers. I've had the disappearing card problem on other PDAs but usually removing it, doing a reboot with it out, and then inserting it after the reboot is complete will fix it. If it doesn't show up immediately DON'T do anything for a while, it could be doing a CHKDSK on the card, and if you mess with it it will screw it up worse.
Once it shows up what I would recommend is hooking up via USB in CF Disk mode (not Activesync) and doing a format on the drive from Windows.
Last night I got a new 32gb Class 4 MicroSD from China (unnamed) and stuck it in, worked fine, so I backed up all my data to my 'puter off the T-Mobile Class 2 16gb and changed to the new 32gb SD. I started the copy and after a while went to bed.
This morning I got up and it had died during the copy. It was giving me an error on the new MicroSD. It had copied about 75% but was asking to continue or skip. I ended up having to cancel it because it appeared full but it was not. After a reboot I found a ton of FILEXXX.CHK files which indicated it was doing a chkdsk.
Looking at it with SoftWinter.com's Storage Tools the disk was formatted with 512 byte cluster size, way too small for such a large disk, so it was not really out of space just out of cluster nodes. If you have lots of files (I had 10,000) each takes up at least one, even if the file is only 5 bytes. So I reformatted it from the 'puter to 32k cluster size and started the copy over. Seems to be working better now.
Please note that using larger cluster size also will help performance when writing and reading large files as it has to do less directory accesses. Small cluster size is good if you have a lot of small files as it doesn't waste as much space. You lose on average 1/2 the cluster size for each file, as the last node is almost never full.
mknewman said:
My experience with Windows Mobile is that the SD/CF driver is the weakest link. The problem seems to be simultaneous accesses drive it bonkers. I've had the disappearing card problem on other PDAs but usually removing it, doing a reboot with it out, and then inserting it after the reboot is complete will fix it. If it doesn't show up immediately DON'T do anything for a while, it could be doing a CHKDSK on the card, and if you mess with it it will screw it up worse.
Once it shows up what I would recommend is hooking up via USB in CF Disk mode (not Activesync) and doing a format on the drive from Windows.
Last night I got a new 32gb Class 4 MicroSD from China (unnamed) and stuck it in, worked fine, so I backed up all my data to my 'puter off the T-Mobile Class 2 16gb and changed to the new 32gb SD. I started the copy and after a while went to bed.
This morning I got up and it had died during the copy. It was giving me an error on the new MicroSD. It had copied about 75% but was asking to continue or skip. I ended up having to cancel it because it appeared full but it was not. After a reboot I found a ton of FILEXXX.CHK files which indicated it was doing a chkdsk.
Looking at it with SoftWinter.com's Storage Tools the disk was formatted with 512 byte cluster size, way too small for such a large disk, so it was not really out of space just out of cluster nodes. If you have lots of files (I had 10,000) each takes up at least one, even if the file is only 5 bytes. So I reformatted it from the 'puter to 32k cluster size and started the copy over. Seems to be working better now.
Please note that using larger cluster size also will help performance when writing and reading large files as it has to do less directory accesses. Small cluster size is good if you have a lot of small files as it doesn't waste as much space. You lose on average 1/2 the cluster size for each file, as the last node is almost never full.
Click to expand...
Click to collapse
Hey
i hope for your sake im wrong, but as far as ive been able to find out in my own searching, only san disk has released a 32gb micro sd & its only class 2.
there has been a lot of talk of fake 32gb micro sd's from china, most are actually 4gb re-programed to read as 32gb on your phone or pc, but when you start to fill them with files more than their actual capacity they will only overwrite prev' files & become corrupt.
i actually pick up 1 (32gb) last weekend from a local store, tried to copy the contents of my 16gb, 7gb copied then an error occurred, 2nd attempt 9gb copied but files unreadable by phone or pc, fortunately i always buy from this store & they refunded (£50), straight away, still have 2 16gb cards ive had for about 9mnths with no probs.
there is another longer thread over in the Q&A section, you guys may find some useful feed back over there: http://forum.xda-developers.com/showthread.php?t=646731
Well, the one I got says SanDisk and I have done a full format and surface analysis, it checks out, but I am having trouble writing to it. Not sure what is up with it right now. I knew it was a fake but I thought it was a real fake, not a piece of junk. I hope you are wrong.
I´ve got problems too. I have two SanDisk 16 GB microSDHC cards and both of them are giving similar problems.
I´ve got my HD2 a few days ago and initially I used my old 16 GB card I bought with the X1 (then used with my TP2 and latest the HD2). Everything was working fine initially but then the problems arose. Now I have those problems:
1. Audio Manager has problems reading my music library. iPlay can read it though. Windows Media Player takes a long time building my music library but manages to do that eventually.
2. HTC Album can read my albums sometimes - sometimes not.
3. Resco Photo Manager can read the albums but sometimes it takes a long time to do it.
4. The computer can access the card without any problems after formatting and it seems not to be any problems reading or writing files to it. Installations of cabs stored on the memory card works.
5. Total Commander can access the card without any problems but takes slightly longer time than before to show all folders.
6. Running chkdsk in Windows gives the result of a perfectly working card.
7. The phone is draining battery in an abnormal way with the card inserted.
8. Flashing ROMs from the card worked initially but not any longer. Now it shows the threecolor bootloader screen instead.
The interesting thing is the fact both of my 16 GB cards has the exactly the same symptoms. I will try them in my X1, TP2 and Vivaz later to check out their behaviour.
When I inserts my old 8 GB card (everything made by SanDisk) everything works without any problems. Flashing ROMs work normally etc.
I´m running the Omega XT 3.0 and are using HardSPL3. The 16 GB card has worked perfectly initially with this ROM and HSPL so I don´t think they are related.
The whole thing seems to indicate some kind of "incompatibility" between the phone and the 16 GB cards. It´s like it is unable to handle that size of card correctly. It seems like it "trashes" the file system. My older 16 GB card started to behave badly which caused me to buy a replacement and now that replacement has the exactly the same behaviour.
My 8 GB card is an "ultra" SanDisk card. The troublesome cards are Class 2 cards. I began to have the impression the problem is some kind of issue with Class 2 - because the cards itself seems to be working after formatting.
I have formatted them with either Panasonic SDFormatter and the Format SD application on the phone. Both options gives the same result.

SD Card is Damaged. Try Reformatting it.

Anyone else getting this with their S4? I bought my S4 two weeks ago and a Sandisk 64gb card to go with it and started seeing this error about twice a day. I returned it for a Samsung SD and didn't see the error for almost a week until today.
The card actually appears to be fine, all I have to do is remount it after seeing the message and all is good, it's just worrisome cause I store all my photos on there. I'm wondering if it could be the phone itself? I have one day left to exchange it, but it's rooted.
SD Errors are because the card is physically moving when its being written to. This cause bad sectors on the card. Try putting a piece of thin scotch tape and cut to shape of the face of the SD Card. See if it fits more snug....
Are you jogging with the S4 or something? Samsung SD's are class 10 which I think write faster. Maybe that is less likely to cause damage because its written so fast? Not sure....
Try the tape trick and see if it reduces the problem. Else its a physical problem with the slot.
i also have a class 10 64gb, some guy on the forum posted this problem too, he said that by formating the card with a PC and then formating it with the format utility in the phone settings has solved his problem. If not, might be a slot problem like slider mentionned
I had this problem too with my 32 gig class 10. When I put my shock absorbant case on it my problem went away
Sent from my SAMSUNG-SGH-I337
I had never had an issue with a Sandisk card until my S3 ate a 32GB. I then started readibg how the S3 ate non- Samsung cards. I have been using a Samsung card with no issues
hope you make regular sdcard backups and copy to pc
polish_pat is correct, reformat your card with sdformatter, use Full Erase On and Size Adjustment On
Of course backup first
you shouldn't have to reformat again in phone--
if the card is good this should solve your issue
I had tried 3 different San disk 64GBP class 10 cards and had this problem, the fourth one works so far...doing some searching I found lots of complaints from lots of different device forums about this card. Only fix I found was running chkdsk repair on the card in Windows but this only worked for a few people ( couldn't save my first three cards)
anyway, imo exchange the card or better yet buy a different brand
Sent from my SAMSUNG-SGH-I337 using xda premium
Posting here as doing a search revealed this is the closest to the problem that I'm having. I've had my AT&T Samsung Galaxy S4 for approximately 1 month now. I purchased a Sandisk 32GB SD Card for the phone. Two days ago I began experiencing issues where when unlocking the phone I would notice the card would unmount then remount (this was in the notification bar). Later that night, the card unmounted and there wasn't any way to get it recognized again. I posted in some other forums and someone said there were some good posts here.
I've contacted Sandisk regarding the card and they refused any involvement stating it's a problem with the phone, not the card. They determined this because once I was able to get the phone to recognize the card and plugged the phone into the PC, the card was able to be read. As long as it's readable, it's fine. After dealing with this I eventually found my MicroSD to SD reader and plugged it into my media reader in my printer. I had quite a few issues from time to time reading the card, however I can't 100% for sure say whether this is the card or the printer.
Anywho, I grabbed copies of what I needed. Formatted the card on the PC, then formatted it on the phone. I began to copy my entries however at one point instead of saying I had 29.* GB Available, it said something like 2.0 EV of 3.0 PE or something like that... these weren't the typical numbers I've seen nor the units of storage space. I apologize that I can't recall that information. I reformatted again and it worked. Left the card in the phone empty over night then tried to copy files later today. This worked.
Now, approximately 48 hours after the problems began, I noticed more issues. SD card stated that it had been damaged and that I should reformat it. While this message stayed in notifications, I confirmed I was still able to read files on the SD card. When googling that error hoping I'd find more resources, the card again unmounted.
One of the resources I found had me do a CHKDSK /F /X on the card. I did this and found no issues. I've replaced it back into the phone and it seems to be working for the moment.
1) Are there any confirmations if this is a bad card, or if perhaps any applications are causing the card to do this? I do have QuickPic and have enabled some of the hidden file features if that helps.
2) Do we know if there are any logs that can be pulled to help verify this?
3) Is it a specific card? (I've heard SanDisk 32gb, but also have heard non-Samsung SD will fail)
Looking to get this resolved ASAP. This card was purchased directly from AT&T when the phone was purchased. I am just looking for some confirmation that if I have to buy another card, I'm not going to gamble if that's going to have the problem as well.
Thanks! If I forgot anything please ask!
Edit: Per the thread, this is a Class 4 card. Also the phone was not moving when it was writing data. I've been couch-ridden all day and unlocked it. I don't believe the phone was in deep-sleep mode as I had received a text not long before I began noticing these messages.
same problem
i have the same problem and guess what ?
the phone is acting like the ***** it stays ok for 3 weeks while that time i download to many stuff to my ext card 32g Elixir Memory after that it crach and give me notification that sd card is damaged and i have to reformat it sucks
by the ****in way this's the fifth time it crash i changed the memory to sony and same and changed to Kodak and the same
so abso****inlotley its the S3 for me soon its going to trash
polish_pat said:
i also have a class 10 64gb, some guy on the forum posted this problem too, he said that by formating the card with a PC and then formating it with the format utility in the phone settings has solved his problem. If not, might be a slot problem like slider mentionned
Click to expand...
Click to collapse
This works! It fixed the issue I was having with my SanDisk 64GB.

I9505 - SD Card unmounts and mounts again when using it

Hi all,
I have an I9505 and I'm having some problems with my microSD card;
When I'm using the SD Card with a file browser, after approx. 20 seconds it unmounts and mounts itself after a couple of seconds.
Tried multiple file browsers. All are having the same issue.
When listening to mp3's located on the card, the same thing happens.
The microSD is a SanDisk 32GB class 4 card.
Then I replaced the card with one that I've had laying around.
A 4GB Samsung micro SD. Also class 4. Same thing happens here.
I've originally used FAT32 but formatted it to exFAT just to try. Again, same thing happens.
The SD card is not the problem because I've used it for a year on my S3 I9300. Never had problems.
The phone is not yet rooted. (don't think it's relevant though)
Not sure if it is a software issue or hardware issue.
Anyone having similar problems?
I'm thinking of returning it for repar but peraps a sfuture firmware update might solve it?
Do you guys have any suggestions?
dinci5 said:
Hi all,
I have an I9505 and I'm having some problems with my microSD card;
When I'm using the SD Card with a file browser, after approx. 20 seconds it unmounts and mounts itself after a couple of seconds.
Tried multiple file browsers. All are having the same issue.
When listening to mp3's located on the card, the same thing happens.
The microSD is a SanDisk 32GB class 4 card.
Then I replaced the card with one that I've had laying around.
A 4GB Samsung micro SD. Also class 4. Same thing happens here.
I've originally used FAT32 but formatted it to exFAT just to try. Again, same thing happens.
The SD card is not the problem because I've used it for a year on my S3 I9300. Never had problems.
The phone is not yet rooted. (don't think it's relevant though)
Not sure if it is a software issue or hardware issue.
Anyone having similar problems?
I'm thinking of returning it for repar but peraps a sfuture firmware update might solve it?
Do you guys have any suggestions?
Click to expand...
Click to collapse
Sounds like a dodgy card i had that issue. No firmware update will solve it because i got a different card and its worked fine.
live-evil,
I actually tried another card. I had the same problem.
It was a class 4 as well.
Perhaps a class 10 would be better.
This card worked for over a year on my SGS3.
dinci5 said:
live-evil,
I actually tried another card. I had the same problem.
It was a class 4 as well.
Perhaps a class 10 would be better.
This card worked for over a year on my SGS3.
Click to expand...
Click to collapse
Clearly i can't read, sorry its written in the first post i am just dumb i guess. Anyway i doubt class 10 or class 4 would have any effect. Could be just a problem with the phone's card reader.
live-evil said:
Clearly i can't read, sorry its written in the first post i am just dumb i guess. Anyway i doubt class 10 or class 4 would have any effect. Could be just a problem with the phone's card reader.
Click to expand...
Click to collapse
You're probably right.
I will return it for repair and see what they say about it.
Btw, when connecting the phone to the computer and when I try to transfer files it works for about 20 sec and the card is unmounted.
So basically, whenever you try to rea/write to the card it unmounts.
But when puting the microSD into my computer directly (with an microSD to SD adapter) it works just fine.
dinci5 said:
You're probably right.
I will return it for repair and see what they say about it.
Btw, when connecting the phone to the computer and when I try to transfer files it works for about 20 sec and the card is unmounted.
So basically, whenever you try to rea/write to the card it unmounts.
But when puting the microSD into my computer directly (with an microSD to SD adapter) it works just fine.
Click to expand...
Click to collapse
I and other people in the forum are having the same issue with SD cards previously working fine on SGS3 (my card is a SanDisk, 64 GB, class 10).
I guess is a SGS4 issue, I hope a software issue to be solved soon! :fingers-crossed:
jolivera said:
I and other people in the forum are having the same issue with SD cards previously working fine on SGS3 (my card is a SanDisk, 64 GB, class 10).
I guess is a SGS4 issue, I hope a software issue to be solved soon! :fingers-crossed:
Click to expand...
Click to collapse
I've searched the forum for other similar topics but didn't really find something.
I guess I have to improve my research skills
I'll wait for the next update to see whether it'll solve the problem.
btw, I checked yesterday with my brother who also has the SGS4.
We bought them together, the very same day.
He doesn't have any problems with it. It works just fine.
But he didn't install the latest update via Kies...
Guys,
A small update regarding this issue.
I've read a lot of bad reviews about SanDisk microSD cards so I decided to buy a new one.
I've bought a Transcend Class 10 32GB microSD.
I didn't have any problems with this one ever since.
I'm using it for two days now without any problems.
dinci5 said:
Guys,
A small update regarding this issue.
I've read a lot of bad reviews about SanDisk microSD cards so I decided to buy a new one.
I've bought a Transcend Class 10 32GB microSD.
I didn't have any problems with this one ever since.
I'm using it for two days now without any problems.
Click to expand...
Click to collapse
I was using sandisk 32 gb class10 on a i9300 with no problems, but in my i9505 is mounting and unmounting alone... same sd card.... :silly:
This is a bit old sometimes it works, sometimes it doesn't, plug the card in a digital camera (any camera is ok) and format it. There is no logical explanation why it works but this helps bring back to life dodgy cards or you can try a low level format, there were a few freeware tools floating around, just give it a try before buying a new card
Reseating the card?
Last week my wife started using a 64GB Sandisk Ultra memory card in her S4. The next day she complained about battery and part of the phone heating up.
I stopped by this thread to read all your advice, and figured I'd file a support ticket with Sandisk. While doing that I removed the card to write down its serial number. I re-inserted the card and from that point onwards, battery life is back to normal and that area of the phone no longer heats up.
Is it plausible that some of these problems stem from improper insertion..? (Alternatively: the card holder is a bit iffy) I notice one suggestion here was to reformat the card in a camera. Well, I suspect that the mere act of removing the card and re-inserting it plays a role here. (if the way the card was formatted would factor into this, it would be easy to reproduce -- besides, FAT32 isn't that complicated to get right from a developer's POV, and I suspect the same holds true for exFAT)

Moto X Play - SD card damaged

I've just bought a Moto X Play ( UK ) which comes pre-installed with Lollipop from carphone warehouse, I have Samsung 64 GB SD Card Class 10 which is official SD card, been using it on my old S4 phone & computer without issue However when used on my Moto and reboot the phone I get a message saying the SD Card is damaged, and I can't access anything.
If I put the card into my computer or old S4, the card is fine and can be read no issues. i've been playing around with it and what i've noticed is that I think I can now replicate this problem at will and just wondered if any others are noticing this problem.
To replicate the problem:
1. Move an App from internal to SD Card.
2. Reboot the phone, the phone will say the "SD Card is damaged, try re-formatting it" ( don't do it! )
To resolve the corruption, I just took the SD Card out of my moto put it into either my Samsung S4 or a PC, go to the SD Card and clear down the contents of the "Android" folder sitting in the root of the card.
Put the card back into the Moto on startup, the phone is happy with the SD card!, no corruption and all files ( Music, Video, Images etc ) work without issue on the moto.
Repeat the steps again and bang the card goes corrupt again!, very annoying.
It appears to me that there is a bug in the moto SD card implementation which needs addressing as I can't put apps onto SD card and re-start my phone without this problem arising.
I've tried replicating this fault with another memory card and get the same problem
Can anyone else confirm if they are having the same problem?, if you aren't could you tell me what brand of memory card you are using, and the exact software version you are on?, when I do a software update it says I have the latest version.
My Phone Version is:
Android version: Android 5.1.1
Hardware SKU : XT1562
Build Number: LPD23.118-10
Have the same with a (the one) SanDisk 128GB card...
I had the same problem with a 32gb Samsung Evo SD card, yesterday I searched for a solution on the internet and found some suggestions about to format the card from Windows with "quick format" unchecked.
I gave it a try, it took 10-15 minutes to format it but I had no more problems so far!
Hi
What I did was to buy a new memory card from Curry's, won't buy an SD card off places like amazon/ebay due to the number of fakes knocking around on there.
I got a 64 GB PNY Class 10 memory card ( £17.99 ) , plugged it into the phone ,it was instantly recognised, I decided to Erase card using the Menu option before moving apps and data onto it and everything is working fine so far, have re-booted the phone several times without any problems!
I think probably re-formatting the existing Samsung memory card in the computer would probably do the trick as well. however I've got a new use for that memory card as it's going to be used in the car sat nav instead.
It's a strange issue but i'm glad it's solved.
same problem here, can´t use SD as internal becoz it freezes at 40% of formatting and later says that is damaged.
Have the same problem with 2 or 3 sd
knives69 said:
same problem here, can´t use SD as internal becoz it freezes at 40% of formatting and later says that is damaged.
Have the same problem with 2 or 3 sd
Click to expand...
Click to collapse
I found this good utility for SD Cards, download it on your PC and try scanning your SD Card with this tool, perhaps there is an fault with your sd card, it's called macrorit , I can't post a link as the forum rules won't let me.
There is a free version for download, just go to google and type "macrorit download"
This tool is also good if you need to format a 64GB SDCard as FAT32 instead of exFat, something my car sat nav wants and Windows 10, with diskpart can't do
I am sure there are bugs in both the Android 5 & 6 code but when it comes to SD cards my first suspicion is the card itself. You have to understand that these things barely work and are only marketable because they have internal processing that corrects problems on the fly. Even manufacturers with the best reputations produce flakey batches of SD cards. My experience has been that cards can have invisible latent problems which manifest only when usage changes. eg: a swath is bad but never exposed until a size boundary is crossed, or a storage allocation scheme changes with a new or updated filesystem.
Micro SD cards are vulnerable to physical handling problems including excess g force or static electrical damage.
FWIW, my experience:
1. If even one device reports a problem then the card likely is not 100%. Replace it.
2. Never store valuable and irreplaceable data on it without an active and complete backup process in place.
3. Buying an expensive high capacity device? Get the extended warranty or in store replacement extension. Keep the packaging with all of the batch coding on it. Make sure the replacement is from a different batch.
Also, there are a lot of counterfeits. Buying from a big store says nothing about the true nature of the device.
Hard drives: Very good, predictable service times
SSDs: Almost as predictable.
SD cards: Very unpredictable even if not counterfeit. Easily reprogrammed by anyone with some tech savvy.
---------- Post added at 12:46 AM ---------- Previous post was at 12:33 AM ----------
One more thing, if the SD card is 100% ok then you should be able to completely rewrite the card every day for at least a couple years.
If your card is under warranty and giving an error in even just one situation then back it up and throw a heavy "burn in" program at it. Let it run until it dies and get it replaced. Better in a burn in program than in your phone.
When you get a new card, make sure you run a tester that writes/reads the complete capacity at least a couple of times. Make sure the data is random.
Again, my opinion only.
Never think of SD cards as being reliable like the phone internal storage. They just are not. They could be but then you would be paying a lot more for them.
I bought a brand new 32GB strontium class 10 card and only managed to use it for a day before the phone kept notifying me that the card was removed and I have to restart the phone to be able to use it again. This happened multiple times before I changed the card with my other one, bought 4 years ago, a class 4 16gb sandisk. no problem whatsoever with it. Now I'm getting a replacement for the new card.
My moto x play is not supporting Samsung evo 32 GB memory card how can I fix this problem plzz help
knives69 said:
same problem here, can´t use SD as internal becoz it freezes at 40% of formatting and later says that is damaged.
Have the same problem with 2 or 3 sd
Click to expand...
Click to collapse
I have the same problem here with my Samsung 64gb SD-card. Did you find a solution? Before I tried to format it as an internal device is was using it as an external sd card and didn't met any problems.
I have the same problem Android v 6.0.1, system v. 24.61.52.lux_retail_ds.retla.en.01 retmx
I am facing the same problem.. I need to restart my phone repeatedly to get my sd card accessible and that too that becomes accessible only for a few minutes.. And then agaun the same problem occurs
I have the same issue as Shivi10.
I previously found the same issue on a sandisk (32 GB class 10) and asked for a replacement.
Now I found same issue on a new Sandisk same size and class bought on a local shop.
I'll burn in this card on a PC and see the result. If the card passes the burn in the phone itself could be the cause for me.
acehigh1971 said:
I have the same issue as Shivi10.
I previously found the same issue on a sandisk (32 GB class 10) and asked for a replacement.
Now I found same issue on a new Sandisk same size and class bought on a local shop.
I'll burn in this card on a PC and see the result. If the card passes the burn in the phone itself could be the cause for me.
Click to expand...
Click to collapse
I used the suggested macrorit utility to check sd card integrity.
I erased, formatted the card on a pc. Then I did several cycles of write, read with macrorit, erase. All these cycles went good. The card is clearly ok (this is the second one, the first was returned but I suspect it was good).
I decided to return back the phone. Appraisal for amazon who agreed on a money back. Excellent.
This phone is awesome, but I'm tired to go around finding bugs and losing my pictures. I'll look for something else.
My problem started after I was using my Strontium Nitro card as internal memory and dropped the phone, my moto doesn't accept any card since then
Have you got the solution to your problem? I am also facing the same for last 3 month
[Have you got the solution to your problem? I am also facing the same for last 3 months
=knives69;64621030]same problem here, can´t use SD as internal becoz it freezes at 40% of formatting and later says that is damaged.
Have the same problem with 2 or 3 sd[/QUOTE]
the issue is with the andriod / phone . i had the same issue as i twerk with electronics i had tried checking the sd card on my pc and all the data is present perfectly . I have then used a spare SD card in the phone and then removed it after config and then used the issue SD card . to my surprise it is working . this i have done multiple times . for some reason when we eject the sd card the system feels as corrupted SD card and ask for format . Hope this will save ur data if you dont format before checking the same in PC.
Same sd card issue
Have been using SanDisk SD card 64gb class 10 from the day when i bought moto x play ....using it as portable storage only didn't formatted it as internal storage....now suddenly while using the camera.... Camera was unable to click pictures anymore..... it forcestopped whenever tried to click any pics......due to this i restarted the phone once....after that SD card shows for a while after phone been started n the card disspears....
Tried the same sd card in other phones it works properly.......but not in my phn anymore...other sd cards works properly in my devices but not the current one
Plzz anyone to help me n sort this out..... Thanks in advance
Any solutions for the memory card auto eject/missing issue in Moto X play Marshmellow? Tried replacing 2 Transcend and 1 Sandisk cards..
abuvipin said:
Any solutions for the memory card auto eject/missing issue in Moto X play Marshmellow? Tried replacing 2 Transcend and 1 Sandisk cards..
Click to expand...
Click to collapse
Try Nougat rom?

Strange external micro SD card problem with Moto X Pure 1575, please help!

Similar issue like in this post:
http://forum.xda-developers.com/moto-x-style/help/sd-card-problems-moto-x-pure-t3447789
But even worse. The external SD card suddenly vanishes from phone, now it only shows up shortly after phone re-starts, then the external SD card will disappear again. Don't know what's wrong. Then I put a new SD card, it happens like that after I used it for two days. The external SD card is used as portable storage.
When I tried to format the SD card when phone just started, it fails to do so, then it disappears.
I took both SD cards to Windows computer, they show up correctly and I can copy the files out from them. However, I cannot format them, they give out error: the exFAT card is writable protected. How a micro-SD card is locked for writing?
Tried to search online, but couldn't figure out how to solve the issue. It seems to me the phone has some issue with the card and changed the card somehow.
Can anyone help?
Thanks a lot!
I've had similar issues with SD cards that were going bad - weird, inconsistent behavior. Do you have another SD card you can test the phone with to confirm it isn't a rom or tray problem?
I once had a card that would work fine in TWRP, fine in a PC w/ adapter, but just show up as removed and added over and over again in a rom. Had another that could be read, but not written or formatted. It was full of music, but music players could only play about 5 seconds then they'd skip to the next song. Both of these cards failed in short order after starting this flaky behavior.
Based on my experience, I'd say recover your data and RMA if it is an option. Having microSD to supplement storage is convenient, but those things are cheap for a reason.
jason2678 said:
I've had similar issues with SD cards that were going bad - weird, inconsistent behavior. Do you have another SD card you can test the phone with to confirm it isn't a rom or tray problem?
I once had a card that would work fine in TWRP, fine in a PC w/ adapter, but just show up as removed and added over and over again in a rom. Had another that could be read, but not written or formatted. It was full of music, but music players could only play about 5 seconds then they'd skip to the next song. Both of these cards failed in short order after starting this flaky behavior.
Based on my experience, I'd say recover your data and RMA if it is an option. Having microSD to supplement storage is convenient, but those things are cheap for a reason.
Click to expand...
Click to collapse
Thanks, I've tried the second one(which works perfectly before I put in the phone) already, it ends up as the same bad state. I am afraid to brick the third SD card I throw into there...but I will try another one later.
I should have read more carefully. I wouldn't throw a third card at it if you've already tried two and had the same result.
Is this with the stock rom?
jason2678 said:
I should have read more carefully. I wouldn't throw a third card at it if you've already tried two and had the same result.
Is this with the stock rom?
Click to expand...
Click to collapse
Yes, stock ROM, but I did root the phone.
I tried to contact Moto support and request a repair, funny enough it didn't go through because I don't have US address, which I did and put it right there!
For test, I put another small capacity card in the phone again to see what's going to happen...It might be the card, but two cards in a row...and they are different brand...Anyway, Lexar card will replace my card without trouble. But I still want to know if it's the phone's problem...Will see.
cr2069 said:
Yes, stock ROM, but I did root the phone.
I tried to contact Moto support and request a repair, funny enough it didn't go through because I don't have US address, which I did and put it right there!
For test, I put another small capacity card in the phone again to see what's going to happen...It might be the card, but two cards in a row...and they are different brand...Anyway, Lexar card will replace my card without trouble. But I still want to know if it's the phone's problem...Will see.
Click to expand...
Click to collapse
Be interesting to see if the small card behaves. If it is <32 gb it is probably fat32.
Some of the problems I described above started after letting an old phone format a high capacity card that started out as exfat to fat32. Some people say they do it and it is not a problem, but I tried formatting one 64 gb card from exfat to fat32 and broke it twice. Once using a phone and the second time using a laptop and gparted. Manufacturer did replace it both times. Left as exfat I'm still using the same card in my XT1575 several years later.
cr2069 said:
Yes, stock ROM, but I did root the phone.
I tried to contact Moto support and request a repair, funny enough it didn't go through because I don't have US address, which I did and put it right there!
Click to expand...
Click to collapse
Just thought I would chime in and say since you unlocked your bootloader moto legally will not offer a repair unless you pay for it since you're warranty is now null and void.
Sent from my XT1575 using Tapatalk
jason2678 said:
Be interesting to see if the small card behaves. If it is <32 gb it is probably fat32.
Some of the problems I described above started after letting an old phone format a high capacity card that started out as exfat to fat32. Some people say they do it and it is not a problem, but I tried formatting one 64 gb card from exfat to fat32 and broke it twice. Once using a phone and the second time using a laptop and gparted. Manufacturer did replace it both times. Left as exfat I'm still using the same card in my XT1575 several years later.
Click to expand...
Click to collapse
Now I put 4GB card there, it works fine now, need to wait for a few days. My original cards are 64GB, both were formatted as exFAT, now both say being locked fro writing(what...the micro SD card is locked for writing...I want to know how...)
Cdub1976 said:
Just thought I would chime in and say since you unlocked your bootloader moto legally will not offer a repair unless you pay for it since you're warranty is now null and void.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Yes, I heard of that, I just did a test drive there and it didn't go through...

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