Hello Mates..
I have a theory as to why a lot of G Pad 8.3's are being received with "Non-Sealed" boxes...
I believe it's because they made every box with a picture of a *White* G-Pad on the box !
Even though the label does say "Black" or "White" who the Hell reads labels.. :laugh:
Mine was purchased Saturday during the $279.00 sale at BestBuy and the store was busy as heck.. A Samsung rep asked if he could help me, so I told him what I was waiting for.. He grabbed a key and brought up a unit in one of those "Theft-Proof" plastic cases and you could clearly see the box looked like it had already been opened, and someone Half-Assed sealed it back up.. this was visible even in through the Theft-Proof case.
I said " Dude.. first of all I said I wanted a *Black* one you can see on box it's white (the label was not visible..) and second, you can see the box is already open.. Please have someone get me a new unit in Black". Their computer said they had 2 in stock for sale.. No one could find the *Black* ones.. So the Store Mgr got involved and the search was on!
30 minutes later someone finally figured it out and actually LOOKED AT THE TABLET instead of all of us looking at the picture on the box and NOT reading the label which clearly states the color...
Me thinks, That's what Vendors are doing.. peaking in to see what color the units are and not reading the label.
I blame LG for this... you should have used a corresponding colored picture with your Tablets.
UK buyer and mine was missing a security seal.
Didn't realise until i had walked out of store when panic set in. Quickly checked the tablet, box, cables etc and no sign what so ever of use. Checkex box and found no evidence of a previous seal.
Unusual in this day and age
Mine was not sealed. Black in a white pictured box from best buy.
Bought a black on in uk and my box was sealed
None of the ones at Best Buy were sealed when I got mine. When I noticed that the one I picked up wasn't sealed, the guy went back and looked for one that was and couldn't find any. However, he did find a black one that he didn't know they had and brought it out saying, "Hey, didn't you say you'd prefer a black one?", so it worked out for me overall in that sense! Still, it's weird that so few of the boxes are sealed...
I bought mine at bol.com and indeed a white box without a seal...
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Got mine from Newegg and it arrived unsealed.
Mine, from Best Buy, was also unsealed.
So those dunces boxed up the tablets with no indication on the outside what color they were? They all had to be opened to check?
Black g pad, white on photo and unsealed, bought from amazon
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i bought mine from plaisio stores in greece and i had reserved a unit by telephone. When i went to the store to pick it up the employe brought me an unsealed box and i told him that i wanted a brand new unopened box. He told me that they had opened it because they didnt have a demo tablet and they wanted to show it to the customers. I insisted that i wanted an unopened box and he brought me a brand new sealed box. Only the white units were available at that time
I ordered a black unit through the Newegg eBay store and it was not sealed.
Mine was a pre-order unit from Best Buy and I honestly can't remember if it was sealed. Looking at the box, it doesn't appear to have been sealed.
This was an online order, by the way.
GTabJosh said:
So those dunces boxed up the tablets with no indication on the outside what color they were? They all had to be opened to check?
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I Dunno...
Checking my box, it Does have a color label next to the serial number.. but at first glance, you focus on the box being "Un-Sealed".. so of course you immediately look at the contents to see if anything is missing or if the unit looks *Used*.. and of course then you are going to see which color G-Pad is in the box.. Most of us don't look at the S/N label.. Some Manufactures put colored squares on their boxes and "x" the square that corresponds to that unit's color.. That's the least LG could have done..
Either way it's a scary thought.. Did LG just "Forget" to seal every unit they shipped to BestBuy & Newwgg ???
Or did BestBuy & Newegg miss not reading the S/N label and cracked every single one open to check color ???
This is a wide spread issue across 2 Major Vendors. New products should ALWAYS be sealed.. What's Up LG ?..
I too have bought 2 units, one will go back obviously, from newegg and best buy and both were unsealed. Looking at the boxes, it doesn't seem at all that there was any kind of seal on these to begin with. I think that's what lg wanted. But why? My T-Mobile g2 was sealed
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Newegg. Black. Unsealed. I was a bit concerned, but once I got to the unit, it seemed untouched.
I just looked at the box. There is no seal at all, unless the entire box was shrink wrapped at some point.
It probably differs in other countries because the box is sealed when I bought my G Pad. The sales rep even made me cut the seal.
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So far it looks like the consensus is that the us version is unsealed from the factory
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It was weird for me too.
I bought 2 white ones. One with seal but without Screen Protector. And one without seal but with Screen Protector.
Both were ordered via Amazon. Seems very inconsistent.
No seal on mine either from Best Buy.
Related
I just received my Xoom from Motorola yesterday (I got the 25% off) but when I opened the outside delivery box, I immediately noticed that the Xoom package box does not have any plastic wrapping on it. I can easily open the lid and see the Xoom in it.
Not only that, the plastic screen protector has finger prints on it. I first thought that someone had opened it and used it but when I turned the Xoom on for the first time, it had a start up screen telling me how to get started so it looks like it has never been used. The battery at that time was at 80%.
I was about to sell it as "being brand new and never opened" so it would sell easier. But after looking at the package and thinking that it has been used, I went ahead and used it so it is no longer brand new. Therefore, I can no longer sell it for a better price.
So what does your package look like when you first received it? Does it have a plastic cover on the outside box? For those who bought it at Best Buy or other retail place, how was the packaging?
From other posts and me looking at the box at BestBuy. The box is not shrink wrapped and there is no tape holding the lid down. Some what of a poor packaging design in my opinion.
Your Xoom was new. The box isn't wrapped at all. You will see prints on the plastic cover because someone handled it and got it all ready for you.
Some what of a poor packaging design in my opinion.
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I agree with you on that one. I wonder how many peolpe accidentally dropped theirs when they first opened. Oh well.
My packaging sounds the same as the OP except in addition to the fingerprints, the clear sticker covering on the sides were slightly peeling off the corners with noticeable dust/residue sticking to them.
If you didn't have to go through the whole setup and registration process upon turning the Xoom on then someone else has messed around with it. Other than that it might be that the packagers checked the item before shipping but I highly doubt that. It was indeed very poor packaging for a $800 device. Another rush decision on Motorola's side?!?
I received mine in much the same condition. Box was open, papers and Xoom jostled and out of place. The corner of plastic protecting the screen was peeled up and debris was stuck to the plastic. I didn't notice any fingerprints so I doubt it was a 'used' product, they just did a lousy job with the packaging. You would think that for an $800 device they would have done something fancy.
Thanks, at least I now know that I am no the only one.
Unfortunately, now I cannot sell it as "brand new" since I am now using it. Oh well, the worse that can happen is to sell it at the same price that I paid for it within the next 6 months. At least I get to play with it for the next 6 months while waiting for a better tablet.
Brand new, no smudges or fingerprints.
Box was not sealed with any plastic, however the inside was very organized and the plastic covering the Xoom was fully attached
Box arrived packed in a brown shipping box (standard shipping box -- via FedEx 2 day) packed with large-size bubble wrap.
Yours might not be used but mines came in a bag. I ordered a speaker dock with it and the gel case.
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Mine was shrink wrapped.
Got mine from best buy exacly how the op got his.
I got one from best buy on launch and the 25% off model and they both came the same unsealed way. The motorola one came with the box inside a clear bag but still unsealed
Mine came from Moto unsealed, half open, and everything jostled.
They shipped in a box that was too big, and with not enough air bags to secure it. So in transit, the bags shifted, the top of the Xoom box opened, and then contents got shuffled around.
Sounds just like mine. Big letdown to see it dusty, fingerprinted and the plastic peeled up.
BBruin66 said:
Mine came from Moto unsealed, half open, and everything jostled.
They shipped in a box that was too big, and with not enough air bags to secure it. So in transit, the bags shifted, the top of the Xoom box opened, and then contents got shuffled around.
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Sent from my Xoom using XDA App
Mine came from Moto in a box bigger than needed without padding and the shipping box itself was beat up and crushed. Moto inside was in brand new condition as was the box but the XOOM box was unsealed in a plastic bag. Moto inside looked like it had never been touched.
Hi. I ordered a bumper from an eBay seller. It's arrived and for some reason I think it's a fake. It arrived in an envelope, and feels quite plastic. Is there any real way to determine if it's real or fake? The sellers image was the standard bumper image from the play store but that's pretty much the only picture of the bumper online.
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Thanks.
Rik.
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I got mine from the Google Play Store, it looks exactly like yours, yours is an original bumper, not a fake one.
I doesn't look right to me. Especially the usb cutout. Your last picture looks much more sloppy than mine.
If it didn't come in google packaging then it is probably from the same factory as the official ones but not a genuine google case as such
looks legit
compared it to mine (which i don't use) and it looks identical except for the shot of it upside down with the usb side looking frayed. was it used? it's just too wide for me but i like the fact that you can see the back of the device. for now its diztronic tpu for me. how much did you pay?
I paid too much as it was ordered about 2 weeks ago, before anything about the play store ones coming back in to stock was known
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That is the real bumper. Everything matches to mynes.
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It come with a warranty card?
Sent from my Nexus 4 using xda premium
it's fake. the replica's have been floating around for the past few weeks and if you ordered it on ebay and the listing didn't state 100% original LG bumper then huge chance its a replica. who cares tho? unless you overpaid of course.
El Daddy said:
I doesn't look right to me. Especially the usb cutout. Your last picture looks much more sloppy than mine.
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Yeah, I got mine from the playstore and the usb cutout looks different. It's a bigger cutout on yours, mine has a small lip. It would actually make more sense the way yours is cutout though, mine rubs against anything I plug in.
Your usb port looks different than mine.
I think it's safe to assume any bumper outside the play store is fake...
It is real, it matches my official bumper.
Can someone with one from the play store upload a pic of the USB?
Mine is from eBay, however it came unopened in a Google Play box, and looks exactly like that.
Pull the hard plastic ring away from the rubber and see what color it is on the inside. People on the replica pre-order thread are reporting that the fakes are white plastic on the inside and the real ones are grey or black.
Saaber said:
Pull the hard plastic ring away from the rubber and see what color it is on the inside. People on the replica pre-order thread are reporting that the fakes are white plastic on the inside and the real ones are grey or black.
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Kind of an old thread, but I recently bought a bumper from someone off craigslist before I realized there were fakes out there. However, I think I got lucky. My usb port also looks different with a bigger lip as others have described and I can also confirm that the interior of my plastic is gray. I also noticed after I took off the metallic plastic that the LG logo and some model number info are molded into the black TPU portion of the bumper. Can anyone confirm whether or not the fakes have the LG logo molded in the TPU. I imagine they don't but you never know.
thanks for any help. I would love to know if mine is fake or not. I won't do anything about as it isn't worth the time or money but would be interesting to know if someone went to such efforts to scam me for a few bucks (I only paid 20 and it was supposedly new although the seal at the top of the box had most certainly been opened, which he claimed was only to test it).
Wbroshea said:
Kind of an old thread, but I recently bought a bumper from someone off craigslist before I realized there were fakes out there. However, I think I got lucky. My usb port also looks different with a bigger lip as others have described and I can also confirm that the interior of my plastic is gray. I also noticed after I took off the metallic plastic that the LG logo and some model number info are molded into the black TPU portion of the bumper. Can anyone confirm whether or not the fakes have the LG logo molded in the TPU. I imagine they don't but you never know.
thanks for any help. I would love to know if mine is fake or not. I won't do anything about as it isn't worth the time or money but would be interesting to know if someone went to such efforts to scam me for a few bucks (I only paid 20 and it was supposedly new although the seal at the top of the box had most certainly been opened, which he claimed was only to test it).
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I can confirm that there is a LG logo molded into the TPU in the original bumper and I highly doubt any scammers would be that careful to make some the markings.
Psychonut said:
I can confirm that there is a LG logo molded into the TPU in the original bumper and I highly doubt any scammers would be that careful to make some the markings.
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Thanks for confirming. That's what I figured too.
Wbroshea said:
Thanks for confirming. That's what I figured too.
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Some fakes have them too. I've seen one.
thephantom said:
Some fakes have them too. I've seen one.
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You have seen one personally or is there a picture of it somewhere to see exactly what was printed?
And there goes the question I just can't find an answer to for now.
First of all: I own a white N5 (and its' cover will be replaced by a black one soon enough because the nexus logo is partly peeled off)
Now I'm torn whether I should go with the white or the sand Nexus 9...
As far as the pictures go, I prefer the white one for its' more metallic look on the alumunium frame whereas the sand-colored one is way darker there. Same applies to the nexus logo.
But the sandy back has kind of a premium look which (imho) very slightly surpasses the white one as far as that goes...
Then again there are no legit pictures of the sand version yet...I don't quite trust those rendered pics which can be found in the playstore and the white one looked good in those hands-on videos.
Any advices or opinions that could help me make the decision ?
EDIT: Oh and btw I will get the keyboard folio aswell
EDIT2: Probably this is in the wrong subforum, if that is the case, just move it, ty
First, I ordered the white one, but then Artem from AndroidPolice told me about his negative experiences with the white N7 and N5, so I decided to cancel the white one and ordered the black, even if I like the look of the white one a little bit more.
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Thx for your opinion
Could you elaborate a bit more what Artem told you about the white version?
I myself - as mentioned above - experienced some problems with the backcover as it changed its color at some spots (maybe my jeans?) and the logo is partly peeled off. Which is why I ordered a replacement backcover.
My choice has always been SAND, sadly I had to settle with white because I'm not willing to wait in lingering agony until they decide to have the Sand option available for shipping.
I ordered white. My galaxy tab pro LIVES in a folio case, which i figure will be the case with this one. Hopefully that will keep it primo for a good long while.
Sent from my LG-D800 using Tapatalk
I want sand, but who knows when that will be available, and I'm not keen on waiting since I'm still bumbling around on a 2012 N7.
I like the sand and plan on waiting to purchase so later release isn't a problem. My five other nexus devices have been 16 GB which has never been an issue so I'm not sure about needing 32gb. It occurred to me that I always keep my tablets in a case so what difference does it make to me what color it is. They're all black on the front.
Sent from my Nexus 7 using Tapatalk
Initially I wanted the Sand version, I wrote to HTC here in Denmark, and they said that it might not be available here at all.
So then I ordered the White through HTC, but after a lot of writting back and forth they finally admitted that they were gonna ship the tablet a month later than Google Play.
So I canceled the order and ordered it from Google Play, which only had the black version.. So, guess I'm getting it in black
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I want sand. What's so special about that color that it is delayed?
lensgrabber said:
I want sand. What's so special about that color that it is delayed?
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I heard its for the LTE models only but im not sure
There is a wifi only 32gb sand. It says "coming soon." That's the one I want.
master05 said:
thx for your opinion
could you elaborate a bit more what artem told you about the white version?
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Don't worry me I always keep my gadgets clean. Like to look after my gear.
Well yeah...I'm also curious in what way the material of the black and the brighter colors will differ...
Read an article some hours ago that was some kind of guide concerning the color question on the Nexus 5.
I'd say the safest one would be black but that's a bit too casual for my likings
And that keyboard folio should protect my tablet enough not to get dirty.
Right now I tend towards ordering a white one but those choices are killing me :crying:
I want to see how the Sand one looks like up front but it won't be available on launch, there's no time frame on it as well . So will be buying the White version. Black looks standard, doesn't have that fresh new appeal to it.
Well, I'm thinking that, if I really wanna get it in an other color, I should be able to buy a replacement back cover in eg. sand, and then I don't have to wait for sand to be released. Instead I can enjoy my Nexus 9 earlier and don't have to care about banging up the back cover
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Gormsen said:
So then I ordered the White through HTC, but after a lot of writting back and forth they finally admitted that they were gonna ship the tablet a month later than Google Play.
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Does this one month-delay you mention apply to HTC Denmark, or to HTC world-wide???? (I'm in the United States and ordered mine through the HTC US store, which is handled by an online merchant partner).
rdelfin said:
Does this one month-delay you mention apply to HTC Denmark, or to HTC world-wide???? (I'm in the United States and ordered mine through the HTC US store, which is handled by an online merchant partner).
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I really don't know. Try writing to HTC in the US and get a clear answer from them.
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I just preordered the white 32gb version from amazon, should be getting it november 4th thanks to prime. black seems a little bit less premium/spectacular (IMHO!) and prone to fingerprints whereas sand is not available.
I think you can't go wrong with any color though, can't wait to get my hands on the device :victory:
I've gone with black as it hides a multitude of stains. I work on my car a lot and also like to cook which means I often have some sort of oil on my hands.
So my friend and I ordered our Essential phones at the same time. He had a friends and family coupon on his order, and I did not. We both got our orders today, and noticed that HIS phone looked a little odd. The factory screen protector had a lot of bubbles in it, as if it had been placed on a used phone and his screen already had a few micro scratches on it.
Mine on the other hand, was flawless when I took it out of the package. So we're wondering if Essential is sending out refurbished phones to people that used the F&F code to make up some of the cost?
It wouldn't surprise me at all. They tell a person that one can try it out for 15 days -they don't do that - they rent it to you for $35
I would like to share that view as well, the build quality even though is solid it is still not perfect. I have tiny gaps, minute little ones, where the display meets the plastic/titanium body. It is more evident in the white version because it has a white (plastic ???) strip running around the titanium body and the black screen meets this plastic white border and gaps if any are pretty evident. Its not that i have those minute gaps at just one place, it is at couple of places. I will try to get a good photo by evening.
Where was your friends phone shipped from? China or California? Where was yours shipped from?
heov said:
Where was your friends phone shipped from? China or California? Where was yours shipped from?
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Mine came from China, his came from California.
photoman9988 said:
Mine came from China, his came from California.
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I’ll compare with mine once it comes. Was it sealed in shrink wrap? And was the paper seal on the box intact?
heov said:
I’ll compare with mine once it comes. Was it sealed in shrink wrap? And was the paper seal on the box intact?
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Yes, it was. Which makes me think that they may be creating new boxes to put the refurbs in so that they look new. I mean, it makes sense. It would be an easy way to go through all of the returned phones.
photoman9988 said:
Yes, it was. Which makes me think that they may be creating new boxes to put the refurbs in so that they look new. I mean, it makes sense. It would be an easy way to go through all of the returned phones.
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yes, it would be easy. It is very weird it’s shipping from Pala alto... no company has inventory at their HQ usually! On reddit, they said they’re moving all their inventory to the US, but we’ll see. I get mine tonight. Did you and your buddy compare serial numbers? Is one much higher than the other? I don’t know how we can determine the build date from the SN, though.
I have a same problem, I bought from essential website and got a box with seal, but the inside of the box was broken and many dust.
luyen said:
I have a same problem, I bought from essential website and got a box with seal, but the inside of the box was broken and many dust.
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Where was it shipped from?
heov said:
Where was it shipped from?
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China, inside of the box was broken and many dust.
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Guys, I received my Essential Phone PH-1 today evening that was shipped from Palo Alto. I did use the F&F code for my purchase. Opening the box, I did notice a small chip on the bottom right side of phone on the back side. It does appear that the back has been tampered with, perhaps prized open?
Attaching the link to the image here.
https://imgur.com/a/9rdRX
Is there a reddit post or one on Android authority for the same topic?
Thanks.
I received mine from Palo Alto today, also used F&F. The plastic screen protector had bubbles, but it seems like everything is okay with my device. Couldn't really find any physical issues, and my SN is bigger than the phone I bought 2 weeks go.
Might be more so how the merchandise is being handled in that location. I would return it and report it to Essential.
photoman9988 said:
So my friend and I ordered our Essential phones at the same time. He had a friends and family coupon on his order, and I did not. We both got our orders today, and noticed that HIS phone looked a little odd. The factory screen protector had a lot of bubbles in it, as if it had been placed on a used phone and his screen already had a few micro scratches on it.
Mine on the other hand, was flawless when I took it out of the package. So we're wondering if Essential is sending out refurbished phones to people that used the F&F code to make up some of the cost?
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To be honest. Probably so. I hate to say it but there were alot of returns and this is a small company. It only makes sense that they wouldn't shy away from doing it.
Hmm... Mine says its shipping from MENLO PARK, CA.. guess i will really check it out when it comes here
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Open box != Refurbished.
An open box item can be sold as new.
A refurbished item is something different.
I got mine shipped from Telus (corporate). It was sealed and all but had bubbles too.
Could it be that when F&F code is used, then the company mostly sending out refurb/semi-used phones to customers?
In couple of days I am planning to purchase one from their website using F&F code and hope that the issue of receiving refurb isn't widespread.
Amazon Prime "New" EP-1
I'm wondering the same thing. I just received mine from AP (shipped from Hebron KY along with some other items). It came OEM sealed with shrink-wrap, but I see debris under the back's protection plastic. There are scratches along the Titanium edges/corners, a fairly large edge chip on the SIM slot and the SIM tray is not flush with the edge surface. There is also some kind of gunk between the Ti edge and screen and the top of the phone. I'm not usually hung up on cosmetics, but if this phone was returned earlier due to a defect I don't find until after warranty... I'd essentially (couldn't help myself ) be buying somebody else's problem. Pics on Dropbox: I can't add an actual link due to junior membership on xda, but think it's ok for u to fill in the url blanks if interested? https ... blank ...dropbox ... blank... /sc/xelgl6xxfmmxcxf/AACskouph7k3ZeDT1PupKo-Ba
Hey Everyone,
I purchased the 10 Plus 128 GB Prism Black on 19/04/2019. The device is excellent however I am not satisfied with their quality of packaging. When I peeled out the back plastic film I could find some very minor user level scratches which could be seen under bright light from a particular angle. On the front there were very tiny air bubbles under the screen protector which were visible under bright light only when screen is off. The free case which came out from box had minor scratches as well on the outer side.
The phone came out of the sealed box and the store from where I purchased it (Reliance Digital) is one of the best electronics store in my country which is the authorized reseller of Samsung, Apple, Redmi, LG, Htc and many more. I tried showing the scratches to the staff over there but they said they couldnt find any scratches and it might just be fingerprint smudge mark or dust. The same thing happened with me when my iPhone X Silver came out of the sealed box, from the same store. All other phones that I purchased from that store like s8, iphone 6, iphone 6s, honor view 20 came out exactly perfect.
Also, the device's box had 1 imei sticker missing.. I don't know why. My other phone Galaxy A50 had all the 3 imei stickers on the box, Galaxy A8+ also had 1 imei sticker missing from the side of the box.
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I think you have personal issues if you're analyzing packaging under bright lights.
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shook187 said:
I think you have personal issues if you're analyzing packaging under bright lights.
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With bright light I mean normal daylight or when some light shines on it.
It's been awhile but I can remember my packages arriving kind of messy...
I found the box itself to be flimsy, cheaper feeling than my S3, but to be fair is the same box as my S8 so it counts for that too.
Aside from that, the inside was 100% perfect, specially the case, because the case comes inside another box, so if yours has damage, you probably should return if possible
opssemnik said:
I found the box itself to be flimsy, cheaper feeling than my S3, but to be fair is the same box as my S8 so it counts for that too.
Aside from that, the inside was 100% perfect, specially the case, because the case comes inside another box, so if yours has damage, you probably should return if possible
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Bad luck for me then,
I wouldn't say that exactly as damaged/broken/deeply scratched/bent but the scratches present on the back of s10+ and the cover were typically due to dust during packaging or manufacturing/testing and since the colour which I chose was black, it was very easily detected.. It has been 2 days and I got some more scratches/marks on my case and the back side of my phone (like small shiny dots and thin lines which shine in light under some angle even if the phone was all the time in the cover since I purchased it.. Except of the very light scratches on my device, the device is working stunningly without any defects. Some other people had also found air bubbles and scratches over their screen protector on s10+ because there is no extra protective layer above it.
About case, yes its inside a white box along with the papers, but there is a big hole in that box and enough gap to allow dust to go inside and scratch it during transportation or during packaging/manufacturing. I just wrote a feedback to the store and Samsung, both.
About returning, I tried it as soon as the box was unsealed and I found it, but the guy said he was not able to see the scratches though. Also, there is no return/refund policy in our country for Samsung/Apple phones.. I dont know about other brands because I didnt tried any. The process here is that if your device is not functioning properly or if any defect arises within 14 days of purchase, you have to take it in service and if they are not able to fix the issue, they will sign the DOA Certificate and seal your phone and accessories in its box, then you need to visit back the store (from where you purchased that device) and show the DOA certificate. After that, you can purchase anything from that electronics store of that same price or more price. Apple don't have even DOA/Return/Refund policy in our country.. all what they do is repair if there is any defect and nothing in case of cosmetic damages.
I hope they bring soon return/refund policy for electronics store in my country.