Has anyone found a solution to the dead PC/USB connection? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Running CM 10.1.3, I can no longer connect the phone to my PC (Win 7, x64). There is no acknowledgement from either the phone or the PC that a data connection has been made (other than that it was charging). I used to be able to connect okay, but now it's not working.
Searching around, this is apparently a common issue with the S4. I've made various attempts at dealing with this, including re-installing the Samsung drivers, with no success. I don't even know if it's specific to CM, or the phone's hardware/firmware.
Has anyone found a solution for this problem?

Hope this works for u. I had an issue connecting my Galaxy S4 as well. Here's the solution I found.
Click the phone icon to access the dial pad and type *#0808#
A menu will appear once the last character is entered.
Choose : AP on upper section and for USB Setting choose MTP.
Reboot the device. Good luck.
Credits to sucah for this solution.

willieamm said:
Hope this works for u. I had an issue connecting my Galaxy S4 as well. Here's the solution I found.
Click the phone icon to access the dial pad and type *#0808#
A menu will appear once the last character is entered.
Choose : AP on upper section and for USB Setting choose MTP.
Reboot the device. Good luck.
Credits to sucah for this solution.
Click to expand...
Click to collapse
I can't get USSD codes to work. I get an error "Connection problem or invalid MMI code". Adding a comma at the end doesn't fix it. As soon as I can get past this problem, I'll give that solution a try. Thanks!

Haphim said:
Running CM 10.1.3, I can no longer connect the phone to my PC (Win 7, x64). There is no acknowledgement from either the phone or the PC that a data connection has been made (other than that it was charging). I used to be able to connect okay, but now it's not working.
Searching around, this is apparently a common issue with the S4. I've made various attempts at dealing with this, including re-installing the Samsung drivers, with no success. I don't even know if it's specific to CM, or the phone's hardware/firmware.
Has anyone found a solution for this problem?
Click to expand...
Click to collapse
My computer has USB 3.0 equipped with fast charge, ASUS. The app updated and screwed my usb connections to any chargeable device. I wound up having to remove the app and then reinstall the drivers. Don't know if that might be an issue with your computer but it's with a check.
Sent from my SAMSUNG-SGH-I337 using Tapatalk

I discovered that those USSD codes are Samsung specific, which means that they only work on the stock ROM. In CM, they are invalid.
Any other ideas?

Related

[Q] Windows messing around with USB connection

Ran into a rather bad problem today after flashing to Kyrillos 3.0 Final and trying to root my phone.
Windows just won't connect my phone. If I uninstall the drivers, it works for the first time after I restart the computer and Windows installs them, but after that they just stop working.
There's also an "unknown device" in the device manager list, below the "Android USB composite device" that fails to install its drivers.
I've tried everything Google threw at me, but I can't find a fix for this.
Edit:
It appears I have a found a fix:
I reinstalled all of the phone drivers and now I can connect my phone if I switch USB ports every time I connect it. Luckily, I have two ports in front so I can easily switch between them.
Have you already tried *#7284* in dial?
(both pda)
Humpie said:
Have you already tried *#7284* in dial?
(both pda)
Click to expand...
Click to collapse
No I have not, I'm not gonna do it before I know what it does.
Edit:
Searched for it and found it. The last * is actually a #.
Thank you so much! It fixed everything, I couldn't get my phone to connect at all after rooting and partitioning!

After installed Internet Sharing, my Samsung Focus not recognized by any PC !

Hi,
After I installed Internet Sharing, in my Samsung Focus, it is not recognized by any PC !
I tried all USB ports in my notebook, in others desktops, but in every machine, the Samsung Focus won't was recognized !!!
Simply show the message "USB Device Not Recognized", and in the Unknown Device Properties, appears the message "Windows has stopped this device because it has reported problems. (Code 43)"
I tried installed, the USB driver in "C:\Program Files\Zune\Drivers\Zune", but unsuccessfully.
I tried many MicrosoftFix, but unsuccessfully.
I reinstalled Zune, but unsuccessfully.
Nothing works !
I guess that something in the phone is blocking the connection from any PC.
It simply isn't recognized.
Please I need Help !!!
Installed xaps: Diagnosis, DiagProvXML, Samsung Tools, in Settings/System(Internet Sharing, Registry Editor and Advanced Config)
Trouble: I have many pictures, videos in it and some solutions is the dangerous hard reset, but I can't backup my data.
I appreciate someone with the magical solution, because until now, everything that I tried, I did not get succeed !
Thanks in advance.
Try re-installing the Samsung driver.
I've run into this a number of times on a number of different phones... Each time, after uninstalling and reinstalling drivers/software, it ends up being my USB cable. You might try another one, to rule it out.
It just happened to me again this week.
EnderPsp said:
Try re-installing the Samsung driver.
Click to expand...
Click to collapse
Where I found the driver for it ?
almacedo said:
Where I found the driver for it ?
Click to expand...
Click to collapse
Here, read about it in my post here.
EnderPsp said:
Here, read about it in my post here.
Click to expand...
Click to collapse
Sorry, but still don't works !
almacedo said:
Sorry, but still don't works !
Click to expand...
Click to collapse
Have you tried a different Micro USB Cable yet? It might be that simple, and it would rule it out if it's not.
Perhaps you tried to enable tethering in the past with the tethering codes, through the dialer? I had a similar issue with a phone this week. If this is your problem, here is the fix:
Open the phone screen composition
Enter the code: # # 634 # > Press Call<br.
This will open a new screen will be similar but in test mode
Then type in the code * # 7284 # > Press Call
See the screen that you see in the picture > Select "ZUNE SYNC"
The phone will restart
SuperSport said:
Have you tried a different Micro USB Cable yet? It might be that simple, and it would rule it out if it's not.
Click to expand...
Click to collapse
I'll buy other cable to try.
nvalese said:
Perhaps you tried to enable tethering in the past with the tethering codes, through the dialer? I had a similar issue with a phone this week. If this is your problem, here is the fix:
Open the phone screen composition
Enter the code: # # 634 # > Press Call<br.
This will open a new screen will be similar but in test mode
Then type in the code * # 7284 # > Press Call
See the screen that you see in the picture > Select "ZUNE SYNC"
The phone will restart
Click to expand...
Click to collapse
I tried this yet without success.
Any luck
I'm experiencing the exact same issue. Has there been any luck with this? I'm worried as I have a bunch of content on my phone, but I can't easily back it all up.
Cheers

Problem conecting to PC

Anyone else having problems getting their Windows 7 PC to pick up there SIII
When I connect my Phone I get the following message.
***********
Hardware device missing
Windows cannot identify the device SAMSUNG USB
***********
Or something like that.
Anyway, it picked it up once (yesterday) and nothing since then. Its really annoying as it won't connect to Kies.
jetpack101 said:
Anyone else having problems getting their Windows 7 PC to pick up there SIII
When I connect my Phone I get the following message.
***********
Hardware device missing
Windows cannot identify the device SAMSUNG USB
***********
Or something like that.
Anyway, it picked it up once (yesterday) and nothing since then. Its really annoying as it won't connect to Kies.
Click to expand...
Click to collapse
There are two possible issue at play here, one your pc drivers are incorrect or two the phone has an issue (1 is much more likely).
1) Uninstall Kies, reboot the pc, reinstall kies and disconnect from the internet then plug your phone in.
see if that works, if not you may need to manually point to the correct drivers
2) Odin flash your existing rom back using the "update bootloader" issue, this will repair any slight niggles on the phone side.
Tried option 1 and still nothing, Kies keeps crashing and the phone will still not connect.
How do I manualy select the right driver???
I don't really want to try option 2. I only have the phone 2 weeks and I'm very happy with it as it is. I don't want to go modding it like my last phone.
I have this issue too.
You are not alone...Lot of users have this issue!
I cant really find what cause it, but you can read some threads here:
http://forum.xda-developers.com/showthread.php?t=1828016
http://forum.xda-developers.com/showthread.php?t=1844400
There are more you can find if google the problem...
I always for now unistall/install drivers again.But after 2-3 times of properly connections the issue is back.
jetpack101 said:
Tried option 1 and still nothing, Kies keeps crashing and the phone will still not connect.
How do I manualy select the right driver???
I don't really want to try option 2. I only have the phone 2 weeks and I'm very happy with it as it is. I don't want to go modding it like my last phone.
Click to expand...
Click to collapse
Option 2 is not strictly speaking modding, all you will be doing is flashing the stock rom (the rom you already have on your phone) back over itself, you will not be rooting or customising everything, the rom will still be "official" and not "modified".
As for the drivers, I assume your using windows? if so:
Press Start
Right click on "computer"
Manage devices
find the item that has the "!" error sign and right click update driver
point it to the kies installation folder.
hope for the best.
Lennyuk said:
As for the drivers, I assume your using windows? if so:
Press Start
Right click on "computer"
Manage devices
find the item that has the "!" error sign and right click update driver
point it to the kies installation folder.
hope for the best.
Click to expand...
Click to collapse
Done the above and it tell's me that I'm using the most up to date drivers.
ok new idea (but will only be a temp fix)
When you plug the phone in it should have a notification saying connected to media device.
Click that, change from MTP to PTP and back again. and see if that helps.
Just found this worked for me.
******* Posted by Ditto
Yeah that whole "Hardware ID missing" was an irritating situation. This is what I recommend as far as making it work.
1. Plug in.
2. When you get the error message, I think its because of a conflict with the ADB interface. Go to Settings, Developer Options, and check off USB Debugging.
3. Plug in once again and it should work. If not, try toggling between Camera and MTP.
*******
All i want to do is see my phone in MyComputer then I can access the files no problem.
Back on Media device (mtp) and it looked like it installed drivers and then the folder Computer/GT-I9300 opened so happy days.

[HELP] USB not working

Hi, I am posting here because I'm having a very annoying issue with my Galaxy S4
When trying to connect it to the PC via USB, nothing happens, it does start charging, but I can't transfer files (or flash through Odin for example)
It did work untill 2 days ago, I rooted it, it kept working, then it suddenly stopped
I have now tried many solutions, wich are:
Hard Reset in both ways
Reinstalling Drivers on PC
Trying different USB ports
Trying different PC's
Trying different cables
Wiping and reinstalling ALL USB Drivers on PC
Formatting my PC (Windows 7 x64)
USB Debugging both activated and deactivated
I have also tried to access *#7284#, but the "Qualcomm USB Setting" option is missing, could that be the issue?
If so, how can I restore it?
(I have tried changing it to Official status while keeping the root to update it to the last version, but it was already at the last version)
My device is currently Rooted
Device info:
Model number: GT-I9505
Android version: 4.2.2
Baseband version: I9505XXUAMDM
Kernel version: 3.4.0-431985
se:[email protected] #1
Build number: JDQ39.I9505XXUAMDE
Status: Custom
Please help me, I'm truly desperate
I think the easiest option is to try another PC just to eliminate the PC. I know you have done the format/reinstall but it's worth eliminating it.
I've had a right headache trying to update the firmware on mine and while my W8 laptop won't do it (Kies won't even show current firmware), my work W7 got a step further but still did not do it. It was only once I got into work did it work.
It could be something as sinister as the Windows firewall blocking it so check this - W7 will automatically enable it ...if you have another one installed on top, it could be that blocking it
xmishix said:
...
Trying different USB ports
Trying different PC's
Trying different cables
...
Click to expand...
Click to collapse
akash_84 said:
I think the easiest option is to try another PC just to eliminate the PC. I know you have done the format/reinstall but it's worth eliminating it.
I've had a right headache trying to update the firmware on mine and while my W8 laptop won't do it (Kies won't even show current firmware), my work W7 got a step further but still did not do it. It was only once I got into work did it work.
It could be something as sinister as the Windows firewall blocking it so check this - W7 will automatically enable it ...if you have another one installed on top, it could be that blocking it
Click to expand...
Click to collapse
I have already tried different PC's, hopped between my (custom) Desktop, and some pre-assembled Laptops, with no results :/
xmishix said:
I have already tried different PC's, hopped between my (custom) Desktop, and some pre-assembled Laptops, with no results :/
Click to expand...
Click to collapse
Dude, this will sound stupid but I am on XP and my S4 connected fine with a friends Windows 7 box but my PC did exactly what you are saying.
I searched and tried installing Kies and USB drivers etc ... but nothing worked.
After hours of searching the internet I found the answer here on XDA (as always)
The answer which worked for me was......
HERE's THE SOLUTION:
1. Go to the Registry Editor (Start --> Run --> "regedit" --> [ENTER])
2. Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
3. If you click one of the few subkeys in class (e.g. {4D36E965-E325-11CE-BFC1-08002BE10318}) you'll find the string value (Standard) on the right side with a value (e.g. DVD/CD-ROM-Drives)
4. You have to find the value "Portable Devices" on the string value (Standard) (In my case {EEC5AD98-8080-425f-922A-DABF3DE3F69A}, but I don't know if they are called always the same.
5. Once found, you see a string value called UpperFilters --> DELETE IT!
6. Finished! Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away. (The name of the device changed to GT-I9100 (Devicemanager) in my case...)
Click to expand...
Click to collapse
Now this worked instantly for me but please check this is the case for your operating system.
Cheers,
GodsGift
GodsGift said:
Dude, this will sound stupid but I am on XP and my S4 connected fine with a friends Windows 7 box but my PC did exactly what you are saying.
I searched and tried installing Kies and USB drivers etc ... but nothing worked.
After hours of searching the internet I found the answer here on XDA (as always)
The answer which worked for me was......
Now this worked instantly for me but please check this is the case for your operating system.
Cheers,
GodsGift
Click to expand...
Click to collapse
Tried this solution, unfortunately it didn't work
xmishix said:
Tried this solution, unfortunately it didn't work
Click to expand...
Click to collapse
Damn. sorry. guess its XP only.
Ok.. Have you got Allow USB debugging set on in Developer options?
Activate Developer options:
Open Settings on your Android phone or tablet.
Scroll down to About and tap it.
Now tap Build number seven times.
After tapping the Build Number 7 times, you will see a message “You are now a developer!” If you have a Galaxy S4 or any other Samsung Galaxy device with Android 4.2, the message reads as follows- “Developer mode has been enabled”.
Return to the main Settings menu and now you’ll be able to see Developer Options.
Click to expand...
Click to collapse
if so ... try this: (posted by rohan999)
So here is the cure. First connect your phone to your pc. Now right click my computer and select manage. Go to device manager and expand the universal serial bus controllers tab. Now you should see something like unknown device with a yellow exclamation mark. Right click it and select uninstall. Now reconnect your phone and try it.
Now again check in device manager after installation. It should look like the one in the attachment.
Click to expand...
Click to collapse
or this
http://www.pcdiy.com/939/how-to-fix-mtp-usb-driver-problem-in-windows-7
GodsGift said:
Damn. sorry. guess its XP only.
Ok.. Have you got Allow USB debugging set on in Developer options?
Activate Developer options:
if so ... try this: (posted by rohan999)
or this
Click to expand...
Click to collapse
Tried the debugging method already, but didn't work
Tried installing MTP too, no results
Also tried the other methods, but I don't have anything in device manager with a yellow triangle to begin with, or anything at all that indicates that the phone has been detected :/
xmishix said:
Tried the debugging method already, but didn't work
Tried installing MTP too, no results
Also tried the other methods, but I don't have anything in device manager with a yellow triangle to begin with, or anything at all that indicates that the phone has been detected :/
Click to expand...
Click to collapse
Bump
see this. it may help
samersh72 said:
see this. it may help
Click to expand...
Click to collapse
Didn't work :/
xmishix said:
Didn't work :/
Click to expand...
Click to collapse
bump
xmishix said:
bump
Click to expand...
Click to collapse
bump

Nexus 4 won't connect to PC.

Hello, i have a very weird problem. My nexus 4 cant connect to pc as mass storage device.. It worked fine like 4 days ago.. I dont know what happened or what else i can try.. Already tried: usb debugging on/off, factory reset, usb settings in storage menu, different usb port, NOTHING HELPED! There are another weird thing that i spoted is that it only charges through usb when i have nothing selected in storage>usb connections menu, as soon as i try to select mtp or camera it stops from charging and nothing happens. Same problem for AC charging it wont charge when theres mtp or camera selected, and only charges as USB... I'm confused.. Are there any ways to get it working again?
I'm having the same problem.. I've just installed Windows 7 64 bit but it sees my Nexus 4 like Unknown Device.. I uninstalling the drivers and re installing them using Nexus Root Toolkit but no result for now..:crying:
Do you have a ROM or anything installed? I know with PA its a problem at the moment at times. A little more info would be nice. I never had a problem with Windows 7. I'm on Windows 8 now and i had an issue at first with it not showing up at times. But it seems to be fine now.
Just go in
Settings,
Dev options (if you not have it go in phone informations and press many times in row the Build Number, this activate Dev options)
and Disable USB Debugging,
then reconnect your phone, and the computer will see it
USB debbuging isnt working. i have no ROMS, stock android 4.3. And yes, now im running WIN 8, previuosly had 7, the problem occured after installing 8 and trying to plug it in. Its not showing in my computer neither in device Manager. I doesnt make any difference with, or without it pluged in, the only difference is that it will start charging, but then again ONLY when i disable everyting in storage>usb connections.
bump
do you have a fast charge app installed? it sounds like it's an issue related to fast charging via USB. if it's enabled you can't access anything on the phone via usb, but i think that requires to at least be rooted.
I'm on last PA 3.99-Rc1 and I just found out that if I go in Setting-Memory the appilcation shutdown .-. Never had this issue before .-.
Matteo Mazzu said:
I'm on last PA 3.99-Rc1 and I just found out that if I go in Setting-Memory the appilcation shutdown .-. Never had this issue before .-.
Click to expand...
Click to collapse
Nothing, just read that it's a issue with PA while using last Franco Kernel nightly XD I'm going back to windows vista 32bit, so I believe the problem connecting my nexus 4 won't be any more an issue (Going back to Vista because for daily use it worked perfectly and every thing worked fine with the drivers, Windows 7 it's better, but too many issues with drivers bla bla bla XD) :laugh:
I have always used the Windows Driver from the Google SDK (Google USB Driver- As of today, Revision 8) for my Windows 7 64 bit computer and have never had a problem. More importantly there is an Update Manager that comes with the SDK, that when you run, notifies you of newer Windows drivers as they are released. That way as Google issues newer OS builds or Windows issues a new OS, I know that not only my driver but my platform tools aka fastboot/adb/etc. (As of today, Revision 18.0.1) will always be compatible. The problem with these toolkits and driver downloads all over the place on these forums is that you have know idea how old the internals are. The other obvious thing to check is a bad or intermittently bad USB cable. Also make sure "MTP" is checked in Settings > Storage >Settings > USB computer connection.
Hey, I'm sorry if it's against etiquette digging up an old post, but this part worked for me:
pjc123 said:
Also make sure "MTP" is checked in Settings > Storage >Settings > USB computer connection.
Click to expand...
Click to collapse
Thank you so much, I had this problem for a long time before I found this thread.
dunni88 said:
Hey, I'm sorry if it's against etiquette digging up an old post, but this part worked for me:
Thank you so much, I had this problem for a long time before I found this thread.
Click to expand...
Click to collapse
Glad I could help. That setting isn't exactly the easiest thing to find.
Fix usb
Go to device manager in windows 7/8/8.1 . Connect your mobile with usb. You will see android device or adb right click on it, select properties, click uninstall driver. NOTE: When you click this a small popup will appear saying remove software driver, tick on it and click uninstall.. there you go ..it will reinstall drivers and your phone will be finally connected.
im having the same problem . My phone shows as Unknown Device on Device Manager. Tried other cables and usb ports. I can tell that the cables and ports are not the problem since my Nexus 7 can connect without problem. Tried usb debuggin on/off, MTP on/off, PTP. Still no luck. Already tried to reinstall drivers but still the same problem. Hoping this is not a hardware issue. I already tried factory reset and flashing other ROMs

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