[Q] 4G hangs - Galaxy Note 3 Q&A, Help & Troubleshooting

My Note 3, 4g data hangs after a few hours.
Even if I disable / enable data there's still no data.
The only way to fix it is through a soft reset.
I haven't rooted my phone.
anyone else getting this problem?

Glen L said:
My Note 3, 4g data hangs after a few hours.
Even if I disable / enable data there's still no data.
The only way to fix it is through a soft reset.
I haven't rooted my phone.
anyone else getting this problem?
Click to expand...
Click to collapse
You lose the status in the signal bar? - While I currently don't have 4G here (yet, January thankfully) my data connection vanishes after a few hours and takes a switch off/on for it to re-enable again. Not sure why, assumed it was a network issue (not the best network here IMO)

radicalisto said:
You lose the status in the signal bar? - While I currently don't have 4G here (yet, January thankfully) my data connection vanishes after a few hours and takes a switch off/on for it to re-enable again. Not sure why, assumed it was a network issue (not the best network here IMO)
Click to expand...
Click to collapse
Well it switches to 3G since it shows H (HSDPA) but its still suppose to have internet. But it wont load any websites. After a soft reboot I would have internet again. So far happened to me 3x already

Glen L said:
My Note 3, 4g data hangs after a few hours.
Even if I disable / enable data there's still no data.
The only way to fix it is through a soft reset.
I haven't rooted my phone.
anyone else getting this problem?
Click to expand...
Click to collapse
What firmware do you have?

xclub_101 said:
What firmware do you have?
Click to expand...
Click to collapse
Kernel:
3.4.0-1628120
[email protected] #1
Tue Oct 1 17:32:29 KST 2013
Build number:
JSS15J.N9005XXUBMJ1
Baseband version:
N9005XXUBMJ1
there's no update available yet

Glen L said:
Kernel:
3.4.0-1628120
[email protected] #1
Tue Oct 1 17:32:29 KST 2013
Build number:
JSS15J.N9005XXUBMJ1
Baseband version:
N9005XXUBMJ1
there's no update available yet
Click to expand...
Click to collapse
But on the bright side you can still root and keep Knox 0x0
After that you can also probably get a MJ7 version with a CSC close to what you have and keep root and Knox 0x0 (but in case you decide to do that you have a lot of reading to do around this forums).
The bottom line is that it might be fixed by MJ7.

Related

[Q] Cant make calls when data is on

Hello Everyone
Last week I noticed that I cant make calls via my Nexus 4. I had fully 3G signal but when i tried to call I had "finished call" a sec later. I tried again, again and again... and finnaly I rebooted phone. After that at last I made a call, but since that I still have the same issue from time to time. I noticed that I dont need to reboot phone its enough when I just turn off the data transmission. Anyone have any suggestions?
Thanks in advance.
wally
The usual: What Kernel, what ROM, what radio firmware, which carrier, country if not in US.
Sorry, my bad.
Its a not modified software.
Country: Poland
Carrier: Orange
Kernel: 3.4.0
Build: JDQ39
Baseband: M9615A
Where i can find info about radio version?
wally_m82a1 said:
Where i can find info about radio version?
Click to expand...
Click to collapse
radio is baseband. however you need to be more specific about the m9615a since the important information is in the numbers at the end for the exact version like 1700.48, etc
Its version 2.0.1700.48

Mobile data stops working

Hi. I have the N-9005 LTE version and randomly my data stops working. I can only see the up green arrow but no activity on the down orange arrow. There are no outages with my provider and data works fine on my tablet. In fact, rebooting the Note 3 gets the mobile data working again but it would stop working after a few hours or whenever. Anybody knows something about this? I don't want to do a factory reset again. I've already done this once when my calls had stopped working. I have a 3GB plan and yes my bills are all paid. I checked my APN as well and it's fine. It works when it does but randomly stops working. Any help appreciated.
xuggs said:
Hi. I have the N-9005 LTE version and randomly my data stops working. I can only see the up green arrow but no activity on the down orange arrow. There are no outages with my provider and data works fine on my tablet. In fact, rebooting the Note 3 gets the mobile data working again but it would stop working after a few hours or whenever. Anybody knows something about this? I don't want to do a factory reset again. I've already done this once when my calls had stopped working. I have a 3GB plan and yes my bills are all paid. I checked my APN as well and it's fine. It works when it does but randomly stops working. Any help appreciated.
Click to expand...
Click to collapse
This will not fix things but will help in diagnosing stuff:
*#1234# then check if there is any newer firmware for your N9005.
xclub_101 said:
This will not fix things but will help in diagnosing stuff:
*#1234# then check if there is any newer firmware for your N9005.
Click to expand...
Click to collapse
AP: N9005XXUDMJ7
CP: N9005XXUDMJ7
CSC: N9005OJVDMJ4
My BUILD is JSS15J.N9005XXUDMJ7
Am I missing something? There is nothing in software updates.
xuggs said:
AP: N9005XXUDMJ7
CP: N9005XXUDMJ7
CSC: N9005OJVDMJ4
My BUILD is JSS15J.N9005XXUDMJ7
Am I missing something? There is nothing in software updates.
Click to expand...
Click to collapse
No, that looks like a good version, at this point you might need to look into other threads that talk about LTE signal (not only here but possibly in all the other Note3 forums and maybe even in S4 forums). Or hope that somebody that had the same problem stumbles upon this thread and posts more details.
Possibly also some info on the problem could be related to your carrier?

[Q] New N900 has bad signal and "your device has been modified" update error

[Q] New N900 has bad signal and "your device has been modified" update error
Hello forum,
I am in the UK using a Virgin sim and my girlfriend bought this phone new in china and flew it over to me. At the moment the signal is really bad wherever I go (the same SIM card in my old galaxy nexus had great signal in all these places) so I was wondering if there was any way to make the signal better?
Also I tried to do an update through the settings menu hoping this would sort out the signal problem and it is giving me the "your device has been modified. no updates available for this device." error even though the phone is new.
the information about the device is as follows:
when I type *#1234# I get:
AP: N900ZSUBMI5
CP:N900XXUBMI2
CSC:N900OZSBMI2
In my "about device" within settings, the following is given:
Model number: SM-N900
Android version: 4.3
Baseband version: N900XXUBMI2
Kernel version: 3.4.39-1625296
[email protected]#1
Wed Sep 11 19:49:31 KST 2013
Build number: JSS15J.N900ZSUBMI5
SELinux status: Enforcing
If I reboot to recover it opens:
CWM-based Recovery v6.0.4.5
Compiled by Xiaolu(20131121)
When I try to check knox I cant see it (I go into odin mode and the top left just says the following):
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
(I now understand the N900 doesn't have knox)
Thanks for looking, any feedback at all would be much appreciated :good:
Saml91 said:
Hello forum,
I am in the UK using a Virgin sim and my girlfriend bought this phone new in china and flew it over to me. At the moment the signal is really bad wherever I go (the same SIM card in my old galaxy nexus had great signal in all these places) so I was wondering if there was any way to make the signal better?
Also I tried to do an update through the settings menu hoping this would sort out the signal problem and it is giving me the "your device has been modified. no updates available for this device." error even though the phone is new.
the information about the device is as follows:
when I type *#1234# I get:
AP: N900ZSUBMI5
CP:N900XXUBMI2
CSC:N900OZSBMI2
In my "about device" within settings, the following is given:
Model number: SM-N900
Android version: 4.3
Baseband version: N900XXUBMI2
Kernel version: 3.4.39-1625296
[email protected]#1
Wed Sep 11 19:49:31 KST 2013
Build number: JSS15J.N900ZSUBMI5
SELinux status: Enforcing
If I reboot to recover it opens:
CWM-based Recovery v6.0.4.5
Compiled by Xiaolu(20131121)
When I try to check knox I cant see it (I go into odin mode and the top left just says the following):
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
(I now understand the N900 doesn't have knox)
Thanks for looking, any feedback at all would be much appreciated :good:
Click to expand...
Click to collapse
Well it looks great. At least I can be sure that your phone shouldn't be a fake. It is of Hong Kong or Taiwan origin, Exynos, running 4.3 on N900ZSUBMI5.
You have CWM Recovery, Xiaolu's port of it. Hence that device was probably rooted prior to getting it handed over to your girlfriend. KNOX is only present on the MJ and onward firmwares, and you happen to be on an MI firmware so you don't have it activated yet.
Check the section for Network/Bearer and Wireless Connectivity on this link: http://www.samsung.com/levant/consumer/mobile-phones/mobile-phones/galaxy-note/SM-N9000ZKEXSG-spec
Match it up with your country's network specifications. There's a reason why these phones don't get sold worldwide, as they aren't all compatible with every region. Also remember to set correct APN values for your country.
nicholaschum said:
Well it looks great. At least I can be sure that your phone shouldn't be a fake. It is of Hong Kong or Taiwan origin, Exynos, running 4.3 on N900ZSUBMI5.
You have CWM Recovery, Xiaolu's port of it. Hence that device was probably rooted prior to getting it handed over to your girlfriend. KNOX is only present on the MJ and onward firmwares, and you happen to be on an MI firmware so you don't have it activated yet.
Check the section for Network/Bearer and Wireless Connectivity on this link:
Match it up with your country's network specifications. There's a reason why these phones don't get sold worldwide, as they aren't all compatible with every region. Also remember to set correct APN values for your country.
Click to expand...
Click to collapse
okay thanks for your reply, I believe the frequencies virgin use are 1800MHz and 2100MHz which can both be used with this phone. The APN settings were downloaded automatically when the phone was first booted and I also manually checked them and they are correct.
Saml91 said:
okay thanks for your reply, I believe the frequencies virgin use are 1800MHz and 2100MHz which can both be used with this phone. The APN settings were downloaded automatically when the phone was first booted and I also manually checked them and they are correct.
Click to expand...
Click to collapse
What is your network switch options in Settings?
Do you have it to HSPA/GSM (auto connect) set? [Sorry if it's not exactly the same, I don't have the N900 model]
My friend pointed this out to me just before I saw your message, the options available are only wcdma/gsm hspa isn't an option. Im guessing from my limited knowledge that this is the problem, what is it I would need to do to fix this? thanks again.
Saml91 said:
My friend pointed this out to me just before I saw your message, the options available are only wcdma/gsm hspa isn't an option. Im guessing from my limited knowledge that this is the problem, what is it I would need to do to fix this? thanks again.
Click to expand...
Click to collapse
Actually, I asked my friend who has the N900, he's reporting the same as you. So no problem in that.
There must be something else that can be isolated to find what's going on. You can try to upgrade the phone to the latest modem by flashing the latest 4.4.2 ROM.
Okay, what would be the best way to flash the latest ROM? Would this be a custom ROM or is there a way to get the official one? Thanks again.
Edit: I have now tried putting Dr Ketans rom on it, telling it to use the ROMs modem, and that still didnt fix the problem. I have also tried flashing some other modems from the GSM modems collection thread but the problems persist. The symptoms are as follows:
Frequently looses signal
only ever shows the E or G symbol for mobile internet connection (whereas on my other phone with the same sim it instantly gets full signal and shows H+ or 3G)
the phone has also never been able to lock onto a GPS location it only ever shows searching for GPS in the notifications bar.

1337 4G modem not working after factory reset

EDIT: Turns out that it was APN settings being off for some reason. Its all fixed now.
I have not messed with modding my phone in LOOOONG time. Im trying to find info on how to fix this issue but I'm having a difficult time finding anything about it even though I know it used to be a big issue with the 1337 att s4's back when i got it.
I did a factory reset because my phone got super bloated. Now the 4G modem does not work. Everything else does without issue. Can make calls and send texts, use wifi etc. Just the modem stopped working.
I have an SGH-1337 ATT model with safestrap 3.62 (TWRP v2.6.3.0) on the phone and am using the stock rom slot. running android 4.2.2. Baseband is 1337UCUAMF3 kernal says "3.4.0-812098 [email protected] #1 Wed Jun 5 15:49:36 KST 2013"
I would really appreciate if anyone could help me out here.

[Q] Weak Signal, Unstable reception, dropped calles

Hi All, nice to meet you all here. I came from Malaysia and i facing some problem with my N9005 - Samsung Note 3 LTE and hopefully can get some helps from here. It was actually a second hand phone but with perfect exterior condition, with Samsung warranty seal to prove that never been repair before or a recon phone. Below are the problem that i realize within this few days
1. Phone have signal, but sometime unable to call in or call out, especially on low battery status (50%-30%)
2. During a phone call, receiving party always unable to hear me, sometime they will hear some strange sound and dropped call, but from my side I can hear them very clearly
3. Always changing network mode. For example 4G to HSPA+ to HSPA to EDGE to No Service
4. When phone was inside a indoor room, very poor signal & unstable, internet speed also very slow or even unable to connect. But when I walk out from the room its become better
Remark:
1. Using Lollipop 5.0
2. Have changed a brand new Sim Card
3. Have tried to move my sim card to other phone, work perfectly
4. Have tried to use other sim card, but same problem remain
yky732 said:
Hi All, nice to meet you all here. I came from Malaysia and i facing some problem with my N9005 - Samsung Note 3 LTE and hopefully can get some helps from here. It was actually a second hand phone but with perfect exterior condition, with Samsung warranty seal to prove that never been repair before or a recon phone. Below are the problem that i realize within this few days
1. Phone have signal, but sometime unable to call in or call out, especially on low battery status (50%-30%)
2. During a phone call, receiving party always unable to hear me, sometime they will hear some strange sound and dropped call, but from my side I can hear them very clearly
3. Always changing network mode. For example 4G to HSPA+ to HSPA to EDGE to No Service
4. When phone was inside a indoor room, very poor signal & unstable, internet speed also very slow or even unable to connect. But when I walk out from the room its become better
Remark:
1. Using Lollipop 5.0
2. Have changed a brand new Sim Card
3. Have tried to move my sim card to other phone, work perfectly
4. Have tried to use other sim card, but same problem remain
Click to expand...
Click to collapse
Install this APP and add all screenshots.
Hi Joku1981, due to i am still a new member and i cant post outside link as forum limited. I try my best to type the information here. But not too sure you will need to see imei number too?
General
Manufacturer/ Brand: samsung
Phone model: SM-N9005
Device Type: hlte
Product Name: hltedx
Country of origin: Made In Vietnam
Manufacturing Date: 2014.01.21
Knox Warranty Void: 0x0
CSC Code
Product Code: SM-N9005ZKEXME
Original CSC Code: XME
Firmware's CSC Code: XME
Active CSC Code: XME
CSC Country: Malaysia
CSC Country ISO: MY
Mobile Operator: DiGi/ 50216
Firmware
Bootloader Version: N9005DXUGBOD1
Baseband Version: N9005DXUGBOA3
PDA Version: N9005DXUGBOD1
CSC Version: N9005OLBGBOD1
Kernel Version: 3.4.0-4747627
[email protected]#1
32-bit
Java Virtual Machine: Art 2.1.0
Android
Root Existence: No
Android Version: 5.0
Build Number: LRX21V.N9005DXUGBOD1
Build Fingerprint: samsung/hltedx/hlte:5.0/LRX21V/N9005DXUGBOD1:user/release-keys
Build Description: hltedx-user 5.0 LRX21V N9005DXUGBOD1 release-keys
Build Date: Tue Apr 21 18:31:23 KST 2015
Changelist: 4747627
Hardware
Hardware/ board: qcom/MSM8974 [32-bit]
Platform/Chip: MSM8974
GPU: Qualcomm adreno 330
Model Board: MSM8974
Hardware Revision: MP 0.602
Total Ram: 2.77GB
Screen: 5.69 Inches, 1080x1920 pixels @ 480dpi
Monitor
CPU Tem: 54.0c
Battery Tem: 36.9c
Ambient Tem: 31.5C
CPU Usage:51%
Memory Usage: 27%
Battery Status: 4317mV/ 87%
Signal Strength: -71dBm
Personal
Android Serial Number: 4aecbeda
Samsung Serial Number: RF8F114MDJR
Usage Histor:-
Headrest Connect Counter:58
Charger Connect Counter: 1586
S Pen Detach Counter: <root required>
yky732 said:
Hi Joku1981, due to i am still a new member and i cant post outside link as forum limited. I try my best to type the information here. But not too sure you will need to see imei number too?
Click to expand...
Click to collapse
I don't need IMEI atm. Well the problem here is that the person who owned the device before you, flashed a Philippines (Globe) firmware on your device. You have weak signal, weird sound, etc for that reason.
Your phone is original unlocked of Malaysia (XME) but still without Lollipop firmware. You can check it: HERE.
* SOLUTION: All zones close yours (Philippines, Thailand, etc) still without Lollipop update. You will void your warranty if you downgrade your device to android 4.4.2. Here we go:
1. I recommend you flash the Slovakia (TMS) firmware via ODIN then coz it has the Lollipop update (like in pic attached). This won't void your warranty either.
2. Dial *#1234# when the process of flash finish and have to appear this. Reflash the same firmware if not:
AP: N9005XXUGBOD6
CP: ?
CSC: N9005TMSGBOE1
3. Wait latest firmware updates of Malaysia (XME) and flash them via ODIN for receive future OTA updates too.
Hi Joku1981, thanks so much for your reply. Since the phone was actually out of warranty period, so i tried to flash back with Malaysia (XME) version of 4.4.2 kitkat (PDA: N9005XXUGNI4, CSC: N9005OLBGNL1).
But unfortunately, the result still the same. Am i missed any important step?
yky732 said:
Hi Joku1981, thanks so much for your reply. Since the phone was actually out of warranty period, so i tried to flash back with Malaysia (XME) version of 4.4.2 kitkat (PDA: N9005XXUGNI4, CSC: N9005OLBGNL1).
But unfortunately, the result still the same. Am i missed any important step?
Click to expand...
Click to collapse
1. Flash the latest firmware of Malaysia (XME) via ODIN -> HERE.
2. Dial *#1234# when the boot process finish and tell me what appears.
previously with N9005XXUGN14 firmware:
AP: N9005XXUGNI4
CP: N9005XXUGNL1
CSC: N9005OLBGNL1
current with flashed the firmware your was instructed as N9005XXUGNH1:
Ap: N9005xxugnh1
cp: N9005xxugnh1
csc: N9005olbgnh1
yky732 said:
previously with N9005XXUGN14 firmware:
AP: N9005XXUGNI4
CP: N9005XXUGNL1
CSC: N9005OLBGNL1
current with flashed the firmware your was instructed as N9005XXUGNH1:
Ap: N9005xxugnh1
cp: N9005xxugnh1
csc: N9005olbgnh1
Click to expand...
Click to collapse
How is going your device now?
Still the same. sometime can called in but sometime cant. Sometime even full signal (Off data service) also cant call in/out
yky732 said:
Still the same. sometime can called in but sometime cant. Sometime even full signal (Off data service) also cant call in/out
Click to expand...
Click to collapse
now try downgrading your phone with kitkat MALAYSIA firmware. it will fix your problem. i do this before. im in lollipop before but no signal, hard to send text and call. so i decided to downgrade to kitkat and it gives me a better signal.
NOTE: I flash 3x the firmware and you see the difference. :good:
nicoE. said:
now try downgrading your phone with kitkat MALAYSIA firmware. it will fix your problem. i do this before. im in lollipop before but no signal, hard to send text and call. so i decided to downgrade to kitkat and it gives me a better signal.
NOTE: I flash 3x the firmware and you see the difference. :good:
Click to expand...
Click to collapse
Hi Nico, i has been tried flash back with Malaysia Kitkat 4.4.2 2 times, but no different. signal unstable, weak, always cant call in/out even have either 2bar or 4 bar signal
yky732 said:
Hi Nico, i has been tried flash back with Malaysia Kitkat 4.4.2 2 times, but no different. signal unstable, weak, always cant call in/out even have either 2bar or 4 bar signal
Click to expand...
Click to collapse
i think there's a problem with your note 3 reception and antenna...
nicoE. said:
i think there's a problem with your note 3 reception and antenna...
Click to expand...
Click to collapse
Not too sure. Don't know whether wifi and reception signal sharing the same antenna device? because wifi is working fine.
yky732 said:
Not too sure. Don't know whether wifi and reception signal sharing the same antenna device? because wifi is working fine.
Click to expand...
Click to collapse
no sir LTE, CDMA, WIFI, has separate antenna's look the image on google.
Yky732 , did you solved something with your device? Is working fine now after new firmware?
Trimis de pe al meu SM-N910F folosind Tapatalk
leutzu said:
Yky732 , did you solved something with your device? Is working fine now after new firmware?
Trimis de pe al meu SM-N910F folosind Tapatalk
Click to expand...
Click to collapse
leutzu, i has been tried to flash a few times with new firmware but it's still remain the same problem. I have also sent it to Samsung dealer for checking and they said probably on hardware problem. So end up to save up my time and cost, i decided to bought a new Note4 SM-N910C.
I end up sending it to Samsung, and they replaced motherboard, battery, and updated the soft.
Now it's working fine
Trimis de pe al meu SM-N9005 folosind Tapatalk

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