Headphone jack broken? - Nexus 4 Q&A, Help & Troubleshooting

Hey everyone, so today while walking home, I noticed that one of my headphones wasn't working and I was pretty pissed because I love my headphones, anyways, so I tried my other headphones and experienced the same problem, so I concluded my phone broke. So, I've spent about 20 minutes poking around with it and blowing air into it, and I've managed to get one side working, but the other side isn't. One thing I noticed was that the side which isn't working is the side with the mic and these headphones -do- have the 4th prong. I don't have any 3 prong headphones to test with, so I'm going to go to my friends house and test with his, but does anyone know how to fix this because I love my four-prong headphones because the clicker and they're just awesome. Thanks, all help is appreciated.
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update, so I tried it with 3 prong headphones, and just like before, the left side isn't working :[
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Tanmaynarang said:
update, so I tried it with 3 prong headphones, and just like before, the left side isn't working :[
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if its in warranty, they will fix it.
Rooting and all never matters for hardware damages!

Hmmm, I bought it off craigslist, but it was brand new, do you think warranty applies? And do I call LG(
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Related

How disable 1 side of my earphones. Left or Right

I work in an office and they don't want us to listen with both headphones, I listen to music loud so is there an app that can disable one side or cross fade? I'm streaming from Google Music. Thanks in advance. Its a weird request I know lol it would be nice if cyanogenmod 10.1 had it already..
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An engineer would tell you to just buy some 15 dollar headphones and cut one side off ...I actually have a pair where only one side works cause I pulled the wire by mistake Lol ... Don't think any ROMs come with that option
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Speaker stopped working

Hi,
I've had my S4 for about 3 days now and today all of a sudden the rear speaker has stopped working. No sound comes out of it at all, including notifications, screen lock sounds, touch sounds and any other sound. I have restarted multiple times but there is still no sound. If I plug in some headphones then I can hear the sound through them, so the problem seems to be related just to the main speaker.
Please help me
Is it brand new. Can you take it back?
Are you rooted? Flash another ROM?
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battlekry said:
Is it brand new. Can you take it back?
Are you rooted? Flash another ROM?
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Yeah it's brand new, unrooted and completely stock.
I will go back to the store if all else fails but am hoping there is a solution.
Hi this may sound stupid but do you use headphones alot and did you use them recently?
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gavin-phelan said:
Hi this may sound stupid but do you use headphones alot and did you use them recently?
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I wouldn't say a lot, but I do use them for an hour or two every night before I go to bed. I used them briefly for about 10 minutes earlier today but the speaker randomly stopped working a few hours after that.
I think I even heard when the speaker malfunctioned because as I touched the screen the touch sound cut out about half way through, though I thought nothing of it. Only now do I realize that there hasn't been any sound out the speaker since then.
Oh because i had that problem lots of times but its because i had headphones in while i switched the phones off or if it went dead while they were plugged in. Then when i restart the phone without them plugged in the phone still thinks there connected when there not so how i fixed it is that i plugged them in and out really fast. Its worth a try but i doubt it will work in your case
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NorthLondonGunner said:
Hi,
I've had my S4 for about 3 days now and today all of a sudden the rear speaker has stopped working. No sound comes out of it at all, including notifications, screen lock sounds, touch sounds and any other sound. I have restarted multiple times but there is still no sound. If I plug in some headphones then I can hear the sound through them, so the problem seems to be related just to the main speaker.
Please help me
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Click to collapse
Check this:
Settings>My device>Accessibility>Turn off all sounds. Make sure this isnt checked.
If no then replace your phone
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plasmastate said:
Check this:
Settings>My device>Accessibility>Turn off all sounds. Make sure this isnt checked.
If no then replace your phone
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Well nothing I tried worked, so I'm guessing it was a hardware malfunction (my guess is that the speaker blew somehow).
I went back to the store today and they gave me a new S4 with no hassle. Just a little disappointed that I spent all weekend setting it up and customising it and now I have to do it all again.
Heres hoping this one lasts more than 4 days lol.
NorthLondonGunner said:
Well nothing I tried worked, so I'm guessing it was a hardware malfunction (my guess is that the speaker blew somehow).
I went back to the store today and they gave me a new S4 with no hassle. Just a little disappointed that I spent all weekend setting it up and customising it and now I have to do it all again.
Heres hoping this one lasts more than 4 days lol.
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Lol. Been abusing my i9500 like crazy since june. No issues so far. So your unit must have been faulty from the beginning.
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[Q] Speaker Problem

So I noticed this by accident today, after a few days of usage. The speakers at the bottom of the phone do not work equally(or symmetrically?).
I was holding the phone in a weird position and my fingers were closing the left speaker and sound was fine. I switched hands and right speaker got closed. I wasn't able to hear anything. I thought it was something to do with the video(youtube) then tried with other webpages and the preloaded mp3 from vienna choir. It was all the same. So I get the sound basically from right. The left one is virtually silent.
I can't go the store and test the phones on display. So do you have the same issue?
Only has one speaker other is mic , it's cosmetic
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Lol... I actually did 2 exchanges before I figured out there's only a right speaker. The left one is the microphone. Like the guy above me said, it's just for looks.
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Who do I call to get an RMA?

Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
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Oh, and also, should I restore to stock before sending it in?
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Tanmaynarang said:
Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
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What do you mean one side of the headphone jack stopped working? You only have one headphone jack.
You have to call Google to request a RMA. I don't think the phone you get will be a defect. That would be counter productive. The CPU bin won't matter. They most likely won't check to see what CPU bin on the phone that will be replaced for you. You should factory reset your phone before sending it in. They might give you a new phone/refurbished device.
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
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Tanmaynarang said:
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
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It sure doesn't sound like it's the headphone jack. It sounds like the headphones are broken.
Have you tried a different set of headphones?
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Try different headset...
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I have. Trust me. Its broken
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Same here
This exact problem happened to me as well, Not so long ago...
Maybe about a week ago at most. My left ear cup is gone but my right ear cup is still working perfectly.
I think it's the contact between the jack and the plug. I'm sending it in next week for a replacement.
I've had my N4 for 9 months until this happened lol
Let me know how it goes!
You ain't the only one.
(855) 836-3987
You have a Google Nexus 4 why not just search google for their number... LOL The phone is under warranty for a year so check when you got it or they will let you know when you speak to them but its not like the new one is expensive at all. How did you get the phone through web or off somebody
Call Google if you bought from Google or call LG if bought from somewhere else(i.e. T-Mobile). And when i was on the phone with Google a week or so ago for an RMA, they said it would most likely end up being a refurb. device.

One sided audio in headphones

Hi guys
For some reason recently when I plug in my headphones I only get sound from one side.
Can anyone guide me on this? Most likely a hardware problem I know.
Does anyone know if I have to get a new jack port, where I could get one from?
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Actually, this has happened to me quite a few times. I found it to be a problem with the headphones/earbuds instead of faulty hardware. First, my left audio would disappear, and about a month later, the right audio would follow suit. I believe it's just a problem with cheap earbuds, or at least was in my case.
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Hmm I dont think its the ear buds as they work fine in every other thing. I've also tried different ones in the n7
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Have you tried shining a light down the 3.5 jack hole (haha, i said jack hole!) to make sure both the small contacts are sticking out far enough to make contact with the earbuds stem?
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