AT&T LG G2on Tmobile...no signal! HELP! - G2 Q&A, Help & Troubleshooting

Just bought an AT&T Lg G2 and unlocked it for Tmobile/Metropcs use and after setting APN settings I still have no connection at all. Im unable to send a single text, get online or anything. Im sure im doing something simple wrong. Tmobile has 4G in my area so i should get great speeds. Anyone got any ideas?
I've entered APN for both 4G and non 4G

Did you reboot? Probably did but it already, right?

yup I've rebooted multiple times. Went into Networks searched networks it found AT&T Tmobile and MetroPCS and a few others. i've tried AT&T tmobile and Tmobile LTE and Metro PCs...all with no luck

r1nstang said:
Just bought an AT&T Lg G2 and unlocked it for Tmobile/Metropcs use and after setting APN settings I still have no connection at all. Im unable to send a single text, get online or anything. Im sure im doing something simple wrong. Tmobile has 4G in my area so i should get great speeds. Anyone got any ideas?
I've entered APN for both 4G and non 4G
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I'm afraid that the AT&T D800 does not support AWS/UMTS Bands, which are T-Mobile's main frequencies. I've just pulled this list from Wikipedia:
AT&T - D800
GSM 850/900/1800/1900
UMTS 850/1900/2100
LTE 1900(2)/1700(4)/850(5)/700(17)
T-Mobile - D801
GSM 850/900/1800/1900
UMTS 850/1700/1900/2100
LTE 1900(2)/1700(4)/700(17)
Namely, you are missing UMTS band 1700 which manages about 50% of T-Mobile customers' HSPA+ connection. That being said, the fact that you cannot connect to T-Mobile's LTE band 1700 is weird. Also, UMTS band 1900 should also work.
Perhaps you're in an area with ONLY UMTS 1700 which would not work with the AT&T LG G2. Do you know if there's LTE coverage in your area?

Sacrosaint said:
I'm afraid that the AT&T D800 does not support AWS/UMTS Bands, which are T-Mobile's main frequencies. I've just pulled this list from Wikipedia:
AT&T - D800
GSM 850/900/1800/1900
UMTS 850/1900/2100
LTE 1900(2)/1700(4)/850(5)/700(17)
T-Mobile - D801
GSM 850/900/1800/1900
UMTS 850/1700/1900/2100
LTE 1900(2)/1700(4)/700(17)
Namely, you are missing UMTS band 1700 which manages about 50% of T-Mobile customers' HSPA+ connection. That being said, the fact that you cannot connect to T-Mobile's LTE band 1700 is weird. Also, UMTS band 1900 should also work.
Perhaps you're in an area with ONLY UMTS 1700 which would not work with the AT&T LG G2. Do you know if there's LTE coverage in your area?
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Yes I am in DFW area which is one of the largest LTE areas Tmobile has. I'm unable to get a connection at all. It says phone is for "emergencies only" I cant make calls, text, or use web.

Sounds like the phone is not SIM unlocked. Need to verify it is SIM unlocked. Also where did you buy it. If the phone was bought from a person it could have been reported stolen or lost and blocked from T-Mobile.
Sent from my VS980 4G using XDA Premium 4 mobile app

craigbailey1986 said:
Sounds like the phone is not SIM unlocked. Need to verify it is SIM unlocked. Also where did you buy it. If the phone was bought from a person it could have been reported stolen or lost and blocked from T-Mobile.
Sent from my VS980 4G using XDA Premium 4 mobile app
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I bought it off Swappa. Ill try the unlock code again but it said it was unlocked. it doesnt come up with any error when i put the new sim card in anymore.

You're likely in an area that does not have HSPA 1900 coverage; and since you're AT&T variant doesn't support the band, is showing no service. Locking onto LTE wouldn't help as HSPA is required for voice access.
I created a thread in the Q&A asking for ways to enable the missing AWS band on our AT&T / Canadian variant handsets. It was doable on Samsung and am hoping it can be done on our handsets.

turns out MetroPCS had to activate it. you cant just stick a sim into a new phone. they have to activate it on your account. $15 later (yeah i know...its BS) but the Lg G2 is up and running and getting 4G speeds

Related

Touch Dual on Sprint in the US?

I have been using the Touch Dual here in the US for a few months, and love it. I need to switch carriers. Will the Touch Dual work on the Sprint network in the US? What other carriers will work?
Thanks.
GSM networks only, so your only option is AT&T.
acwyau said:
GSM networks only, so your only option is AT&T.
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T-Mobile and AT&T are the only GSM carriers in the US. I don't know if Boost Mobile is or not.
I just picked a phone up unlocked on ebay and am using it on the AT&T network, only issue i've learnt of just now is AT&T uses a different band for the 3g than the touch dual does so i only recieve edge no 3g since its a different band, from what i've been told tmobile is offering it on the same band.
erandhawa said:
I just picked a phone up unlocked on ebay and am using it on the AT&T network, only issue i've learnt of just now is AT&T uses a different band for the 3g than the touch dual does so i only recieve edge no 3g since its a different band, from what i've been told tmobile is offering it on the same band.
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ATT operates on both 850 and 1900 bands. I had my niki working on it until I recently switched to TMobile. You're SOL if the ATT signal in your area is 850 because the Niki doesn't support it. TMobile doesn't us the 850 band so you would be better switching to them. I get a much stronger signal with them.
eyecrispy said:
ATT operates on both 850 and 1900 bands. I had my niki working on it until I recently switched to TMobile. You're SOL if the ATT signal in your area is 850 because the Niki doesn't support it. TMobile doesn't us the 850 band so you would be better switching to them. I get a much stronger signal with them.
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Niki doesn't support 1900 for 3g either though, how were you getting 3g if you don't mind me asking, maybe you have one of the Australia Versions? Probably gonna have to take your advice on switching, just on such a good rate plan only paying 24.99 for unlimited internet, hopefully a radio patch can help us soon or maybe AT&T and T-Mobile will share towers i know its been discussed between the companies in the past to help increase coverage (usually leads to merger though so i doubt it'll happen with such large corporations)

[Q] question for 3G frequencies in Canada

I have a tmobile vibrant phone (hardware only). According to the phone specs i SHOULD be able to get 3g signal with my fido sim card since the phone seems to support all the same frequencies as the Canadian i9000.... but i only get edge.
If you guys are getting 3G with fido or rogers sim cards, did you have to set anything special in the phone settings?
Thanks!
Vibrant T-mobile 3G runs on 1700
that is why you only get EDGE (2G)
Fido, Rogers & Bell runs on 850 & 1900 for 3G
On my way to work today this is what i saw in the network box.
inside my house - EDGE
Outside my house - 3G
back country roads to work - i saw just G or no signal (normal i loose signal with my iphone and blackberry on there)
at work - back on edge
So i DO get 3g somehow! or is it just teasing me by showing 3G?
i read somewhere that the t-mo vibrant does have 1900 as one of its 3g bands, so this is why your phone has been able to pick up 3g at times. the problem for you is that rogers/fido mainly use the 850 band. i had the nokia n97 mini that had the 1900 but no 850 and while driving around most of the gta i would get 3g, but when i went into buildings, houses, etc, it would drop to edge.
Maybe your phone supports 1900 and not 850 MHz? Or the oposite? That would explain why you would get bad UMTS coverage.
@hondaguy you were faster than me
boravr6 said:
I have a tmobile vibrant phone (hardware only). According to the phone specs i SHOULD be able to get 3g signal with my fido sim card since the phone seems to support all the same frequencies as the Canadian i9000.... but i only get edge.
If you guys are getting 3G with fido or rogers sim cards, did you have to set anything special in the phone settings?
Thanks!
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To my knowledge the T-Mobile Vibrant does not support the major Canadian 3g bands. It is quad band 2g, which is why you are able to get edge but it is only 2 band 3g, at least according to this spec sheet:
http://pdadb.net/index.php?m=specs&id=2439&c=samsung_sgh-t959_galaxy_s_vibrant
T-mobile uses the 1700 and 2100 UMTS bands for 3g, Bell/Rogers/Telus/Virgin/Fido use 850/1900 UMTS bands for 3g. Therefore the 3g radio on the Vibrant is not compatible with these networks.
However, WIND mobile uses the 1700/2100 UMTS bands for 3g and you can use unlocked T-Mobile phones to their full ability on Wind's network. Wind is only in major urban centres though so this may not help you if you're not in the city. Hopefully you are as Wind has a pretty sweet unlimited data plan!
http://shop.windmobile.ca/
On the other hand according this this article from Engadget:
http://www.engadget.com/2010/08/22/confirmed-galaxy-s-unlock-codes-are-stored-in-your-phone-vibra/
If they're right that the Vibrant is somehow capable of AT&T 3g, it would mean the phone has to be tri-band UMTS: 850, 1700, 2100 (or 1700,1900,2100) as AT&T uses the 850/1900 bands like Rogers/Bell/Telus.
This doesn't make sense to me why T-Mobile would do this. The 850/1900 bands are really only used in North America on competing carriers, so it doesn't give the phone "world" capabilities, the 2100 band does that. Why they would add a feature who's only purpose is to make the phone work on competitors' networks is a mystery to me but Engadget seems to have a picture that confirms it. If this is true than an unlocked Vibrant should technically be able to work on Rogers/Bell/Telus/Fido/Virgin 3g, but only if it is unlocked. I'm pretty sure that T-Mobile sells their phones SIM locked to their network, have you unlocked yours?
~Edit if it does have 1900 as the third band the above posters are correct in that you will get minimal 3g coverage as 850 is the primary in Canada.
yeah i wanted to switch to Wind Mobile for the $35 true unlimited data plan, until i found out they don't work with normal 850/1900/2100 phones
only 1700 / 2100

[Q] Terrible speed on T Mobile

Hey guys, I picked up this phone to test out a winphone a while ago and like it, but I'm having a huge issue.
I cannot get any network other than Edge to show up, and my speedtests are incredibly slow! On my Galaxy Nexus on Tmo's network I had to have the IMEI number updated somehow when I started my account, but it appears Tmo is closed today. Is there a way of doing this, or something else I need to do to get my Quantum to speed up, or is it hopeless?
It originally was an ATT phone that I unlocked to run on Tmo.
TheRandom1 said:
Hey guys, I picked up this phone to test out a winphone a while ago and like it, but I'm having a huge issue.
I cannot get any network other than Edge to show up, and my speedtests are incredibly slow! On my Galaxy Nexus on Tmo's network I had to have the IMEI number updated somehow when I started my account, but it appears Tmo is closed today. Is there a way of doing this, or something else I need to do to get my Quantum to speed up, or is it hopeless?
It originally was an ATT phone that I unlocked to run on Tmo.
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That's because AT&T and T-Mobile use different bands. AT&T phones are only compatible with T-Mobile 2G. If you're lucky, T-Mobile will be refarming spectrum in your area, so you can get 3G, but apparently this isn't the case for you.
Source: I have a Quantum on T-Mobile
Are you positive about that? I have a Galaxy Nexus that worked just fine once they updated the IMEI number, and now I have full use of Tmo's network on it. It was an ATT phone initially...
TheRandom1 said:
Are you positive about that? I have a Galaxy Nexus that worked just fine once they updated the IMEI number, and now I have full use of Tmo's network on it. It was an ATT phone initially...
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Galaxy Nexus: Supported Bands
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 850 / 900 / 1700 / 1900 / 2100
LG Quantum: Supported Bands
UMTS/HSDPA Tri-band (850/1900/2100 MHz)
T-Mobile:
850 MHz/1900 MHz GSM/GPRS/EDGE/UMTS/HSPA 2G
1900 MHz GSM/GPRS/EDGE 2G
1700 MHz UMTS/HSPA/HSPA+ 3G/4G
1900 MHz UMTS/HSPA/HSPA+ 3G/4G
1700 MHz LTE
The Quantum supports the italicized bands.
The Nexus supports the bolded bands.
As you can see, the Quantum's supported bands are used for 2G.
That is unfortunate... so everyone else using this phone is using it on ATT's network, not Tmo's?
Also incredibly disappointing since I was told that the networks were the same and that a phone that worked properly on one would work on another...
TheRandom1 said:
That is unfortunate... so everyone else using this phone is using it on ATT's network, not Tmo's?
Also incredibly disappointing since I was told that the networks were the same and that a phone that worked properly on one would work on another...
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Click to collapse
Yes, most users are on AT&T. And as to your second point, I've never heard anybody say that...
I'll go ahead and bump this with one more question. With the announced merger between MetroPCS and T Mobile, is it safe to assume that MetroPCS' frequency spectrum will work with T Mobile phones? I believe I saw at least one band that the Quantum would be able to use.
I get Tmobile 3g on my Quantum, I'm in an area where they have 1900MHz coverage though.

AT&T LG G2 unlocked to Tmobile. Can I get HSPA+?

I just bought an AT&T LG G2 plan on unlocking it for Tmobile/metropcs (they merged in my area) Will I be able to get full connections to everything once I unlock the phone for Tmobile network? I'd hate to realize I wont get any data or get very slow data after spending so much money.
Since MetroPCS uses Tmobiles system in my area but also still use their systems can I choose if I want to use a metropcs or a tmobile sim card? Or are they both on GSM towers and so there would be no difference? 4G for MetroPCS is available in my area but so is Tmobile HSPA+ which is better?
Not if you don't have the 1700 AWS band...
NRGZ28 said:
Not if you don't have the 1700 AWS band...
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not sure what you're saying. 4G is 2100. but other than that if i leave 4G area i wont have any reception at all?
4G uses different bandwidths. Not all carries use the same... Still the same old "GSM/CDMA" scenario, just a bit more relaxed.

Unlocked formerly at&t LG G2 on T-mobile?

Can an unlocked lg g2 that is the at&t model be run on tmobile's network or are the radios in each different?
lazer155 said:
Can an unlocked lg g2 that is the at&t model be run on tmobile's network or are the radios in each different?
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It works on TMO, AT&T doesn't have WCDMA 1700, TMO version doesn't have LTE 850.
Im actually using it vice versa, AT&T on TMO G2.
52me52 said:
It works on TMO, AT&T doesn't have WCDMA 1700, TMO version doesn't have LTE 850.
Im actually using it vice versa, AT&T on TMO G2.
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If it's missing 1700 will I be missing anything running it on tmobile? Is that a frequency tmobile uses?
Edit:
Never mind, I realized tmobile uses that band for wide band audio calls so you lose hd voice.
I put my ATT D800 on a T-Mobile prepaid Sim a couple days ago. I get better speeds on TMO's LTE than I do on ATT's, in my home. Other location vary. Given i get more than enough speed, I am not concerning myself with 1700

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