[Q] Viber Problem... - G2 Q&A, Help & Troubleshooting

When somebody call me or send message to me from Viber my phone screen doesn't show.
Not ringtone and notification in lock screen mode.
I see after open screen, but missed call...
???
LG G2 D802 International version Stock Rom
I don't use Task Killer app.

Hi,
I'm David from Viber. I'm here to help
It could be that the network you are connected to is blocking Viber's traffic.
1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785
(if you are not sure how to enable ports, you may contact your router manufacturer or your Internet Service Provider)

Viber Team said:
Hi,
I'm David from Viber. I'm here to help
It could be that the network you are connected to is blocking Viber's traffic.
1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785
(if you are not sure how to enable ports, you may contact your router manufacturer or your Internet Service Provider)
Click to expand...
Click to collapse
I did uninstalling and reinstalling; old version, viberDroid-3.1.1.15-support-debug version and new version. Not different.
Problem Video:
https://dl.dropboxusercontent.com/u/78548207/20131107_210224.mp4 (45 MB - 1 m. 46 sec.)
30 min. later
No Problem Video:
https://dl.dropboxusercontent.com/u/78548207/20131107_212928.mp4 (12,6 MB - 29 sec.)
P.S.: Viber for Windows and LG G2 D802 same Viber Account, and (iPad, Windows, G2) Wi-Fi Connection.

Thank you for the details.
we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum". With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance

viber
Three is a problem with viber call on LG G2 ..it always says : viber stopped working (( on viber call onl))

Hi,
Firstly, please check that your 3G, 4G and/or Wi-Fi internet connection is strong and stable.
Secondly, you can try restarting your phone and try to place a Viber call again.
If you continue experiencing issues after checking the steps above, you can uninstall/reinstall Viber. Please note that this will delete your call and message history. For instructions on how to back up your messages before uninstallation, please read here:
http://support.viber.com/customer/p...e-a-backup-file-of-your-messages#.U0U6ePmSyCk
HTML:
newvgac12 said:
Three is a problem with viber call on LG G2 ..it always says : viber stopped working (( on viber call onl))
Click to expand...
Click to collapse

Hi, I'm writing to you to address a problem I have been having for a while now. When I speak on the phone and the speaker is off, the other person hears themself echo. It works fine when the speaker is on but when the speaker is on everyone hears your conversation.
and,
My friend has the same phone (LG G2 D802) as me and we were speaking on Viber and again without the speaker on it was echoing for the both of us. When we both turned on our speakers it started making a static like sound. Oddly enough when we turned off the speaker both the static sound and the echoing stopped. It was weird but i dont want to have to turn the speaker on off everytime and even when i do it doesnt work everytime.
My Device: LG G2 D802 (Android 4.4.2)

A support agent will need to get some more information from you so that we can investigate further. Please open a support ticket here: http://bit.ly/1aOwGy2
Pulstar35 said:
Hi, I'm writing to you to address a problem I have been having for a while now. When I speak on the phone and the speaker is off, the other person hears themself echo. It works fine when the speaker is on but when the speaker is on everyone hears your conversation.
and,
My friend has the same phone (LG G2 D802) as me and we were speaking on Viber and again without the speaker on it was echoing for the both of us. When we both turned on our speakers it started making a static like sound. Oddly enough when we turned off the speaker both the static sound and the echoing stopped. It was weird but i dont want to have to turn the speaker on off everytime and even when i do it doesnt work everytime.
My Device: LG G2 D802 (Android 4.4.2)
Click to expand...
Click to collapse

Viber Team said:
Hi,
Firstly, please check that your 3G, 4G and/or Wi-Fi internet connection is strong and stable.
Secondly, you can try restarting your phone and try to place a Viber call again.
If you continue experiencing issues after checking the steps above, you can uninstall/reinstall Viber. Please note that this will delete your call and message history. For instructions on how to back up your messages before uninstallation, please read here:
http://support.viber.com/customer/p...e-a-backup-file-of-your-messages#.U0U6ePmSyCk
HTML:
Click to expand...
Click to collapse
found the root of problem ... LG G2 v20D rom is the problem .it has problem with all voice call apps .like -line .. viber .. skype .. etc.

Have you tried groove ip? I got it working great
Sent from my LG-LS980 using XDA Free mobile app

Related

Internet calling (VoIP) on the mogul works, but...

I was able to get Internet Calling (integrated VoIP) on the mogul working with the Gizmo VoIP service. The big problem is that the volume is so low it is pretty much unusable. I followed all of the guides here on xda and came up with the same issue as everyone else; i could not get internet calling to show up on the today screen and i did not have any of the internet options under the phone settings. What solved it for me was Schap's Setup VoIP tool version .3. This tools gives us the ability to now set the items that us Mogul users do not have available under the phone settings.
In a nut shell:
1) install WM6VoIP.CAB then reboot
2) install SetupVoIP_v0.3.cab (Schap's VoIP tool)
3) open Schap's config tool and set:
a) all of your SIP settings.​b) Set outgoing calls using VoIP to Whenever available.​c) enable VoIP over 3G.​
Now when you go to your phone dialer it should now show the name of your VoIP service at the top rather than your carrier (Sprint PCS in my case). You will have to force your internet to connect first (i use PIE to start my internet connections up, not sure of a better way to do this.) Now you will be able to make and receive VoIP calls. I have verified this by calling another phone and seeing that the caller ID is from my VoIP. I have also been able to stay on a call and browse the web at the same time (not normally possible on sprint). The 1X icon never appears over my Evo icon while on the phone now. Interestingly enough i could not get this to work over WiFi, it would only work on Evdo.
This integrated VoIP is so seamless that it pains me to use another app just because of this volume issue. I have tried:
Skype. Works great, but not with Gizmo.
SJPhone. Works with Gizmo, but is VERY choppy.
GoSip. Works great with Gizmo, but is very big and slows the phone down.
Fring. Works great with Gizmo and the mem usage is great, but has no dial pad and that pretty much makes the app useless.
Wengo. Works great with Gizmo. Mem usage is on the big side, but is manageable. Seems to be the best for me so far.
I have tried many others that either work as dial out only or only work with their makers SIP service.
Any other ideas or thoughts?
Thanks,
JD
You got the mic working using Fring ? I always got one way audio
What version of WM6VoIP.CAB did you use ?
The mic did work for me on fring. However, the instant that i realized that i didn't have a dialpad i removed it. I use VoIP mostly for conference calls and i need to be able to enter in conference room passwords.
How would i be able to tell what version of WM6VoIP.CAB i am using? I cannot find version information anywhere.
JD
You are lucky with the Fring since there is many complaints from Mogul owners that Mic doesn't work
What version did you use ?
When I was searching for the WM6VoIP.CAB there was indication that there is some new version but the link was dead when I tried to download
Can you please post it here?
When i tried Fring it was a few months ago and i don't remember the version number. I do remember using my bluetooth headset for SIP rather than the internal mic and speaker. I just tried the newest version of fring (downloaded last night) and my internal mic and bluetooth headset now do not work for SIP. Interesting.
For WM6VoIP.cab I searched here on XDA and downloaded the first link i found. Here is the one that i used, not sure if there is a newer version? http://218.93.115.138/d900/patch/WM6VoIP.CAB
JD
That's the same I'm using ... I did read some article about this couple weeks ago ( can't find it) where there was reference and non working link to new version of this file.
Did you read this post ? :
http://www.eten-users.eu/lofiversion/index.php/t8854.html
There is reference to switch.cab ( can't find link to download it )
switch.cab
Try this:
http://www.etenblog.com/downloads/Software/switch.cab
I did, it did install ok but it doesn't work
Thanks
well i tried the configuration and everything, but the thing is that when i try to call out it says dialing then it says call ended, like it doesn't even ring. I entered the correct settings and everything.
I did everything and it DOES NOT show on my Today screen, I see the item "Internet Calling" checked in the today screen options. Any ideas?
Telus phone right ?
I if so that's normal with the Telus ROM
lifeisfun said:
Telus phone right ?
I if so that's normal with the Telus ROM
Click to expand...
Click to collapse
No, I have a Sprint Mogul with the "unofficial" leaked GPS rom. Anyone else know how to fix this? I really need this to work, thanks a lot.
It will not show on your today screen. When you go to your dialpad, the name of your VOIP provider should be listed at the top rather than sprint. If it shows that then you should be good to go.
JD
When you make a call, does the sound come through the earpiece or the speakerphone?
How can I have the sound coming from the speaker on the screen side instead of the back speaker?
Thanks!
I'm afraid you can't

[Q] HyperDroid-CM7-v3.0.0: Missed Calls and Contacts

I changed from the stock OS of my HD2 to hyperdroid, but I have two problems.
1) When I miss a call, it is only shown in the history if my phone was on at the time or had reception. Strangely, if someone sends a text to my phone while it is off, I receive it once my phone has been turned on again. Even if it does not shown a missed call under those circumstances, I can still receive voicemails from them.
2) There are no options in the original contacts section to add/remove/important so on. I installed the hotfix from the Hyperdroid yet it still does not work. An app for another contact list works, but the original one does not.
Can anyone please help me with those issues?
Thank you for the time.
#1 is by design. That is how GSM works. Calls you miss when the phone is off or out of coverage area can be notified as SMS alerts, but only if the network provider supports that feature.
I don't use the ROM you have, so can't help on #2...
Swyped from my HTC HD2 running CM7 (Gingerbread 2.3.5)
Same problem
My problem is that I can't receive any calls what so ever.
I have been using this ROM for only 2 days and my call log shows that there has been incoming calls but the phone simply sends them directly to voice-mail.
is the a fix or tweak for this?
Please S.O.S!!!!!!!!

[Q] Video Calling!

Hello All,
This is my first time to XDA and im hoping i am able to find a solution to a very frustrating problem!
I just recently bought a LG G2 (LG-D802) in the UAE. It is running the android 4.2.2
Now, everything on the phone works absolutely perfect, except, VIDEO CALLING through softwares! I tried connecting via skype - messaging works fine, however, when i try establishing a video call - the app either restarts, i get a message saying that call failed, or i get a notification showing that the person i was calling, is calling me which is NOT TRUE.
There is not problem with the app as i have tested this on the S4 to the Iphone 5 and works perfectly well. S4 to S4 too.
Secondly, i am unable to establish video calling on hangours as well
Everytime i try to connect - its connection timed out, please check your network.
I have tried this over wifi and 4G.
The phone is a beast but its sad that this does not work.
Anyone else facing the same problem? Solutions?
Thanks for all the help!

[Q] LG G2 Automatically Rejecting Calls - Sleep Mode, Call Reject - Disabled

Members,
I've never been a fan of LG and the issues that I'm getting into with G2 seems to be never ending.
The most nerving one is this:
Complete factory reset and use phone for 10-15hrs
Then calls would automatically start getting rejected
Quiet Mode is switched off, Block Incoming Calls is disabled
Call Reject is Turned off
Still when the number is called, the phone's display would come up, but there won't be any notification. The call would get rejected after 1 ring.
No 3rd party application is installed, heck, even Google account is not configured.
Anyone in the same boat or any advise to solve this?
Tx
I am also facing the same issue. I am completely stock, rooted.
Problem Solution?
I am also having the issue. Did you find the solution?
Same problem here
After first unlock LG LS980, it shows vodafone network and all working fine. But Data Connection was not running. After then doing some tweaks and installing some patches and resetting and adding VPN, etc.. It shows Data Connection. Now Data Connection is working perfectly but all incoming calls are rejected automtically.
Have you found any solution?
If any one can help then would appreciate a lot..
Thanks.
Same probelm
I have an LG G2 D802 32GB from Germany. Installed custom ROM and then flashed to the stock ROM. Then I found out that there is 10GB only. Tried your method and flashed by LG Mobile Support Tool to Android 5 from 4.4.2. Still 10 GB. I don't think that deleting 2 partitions (there was a post who fixed it by this) will be a good idea.

[QUESTION] VOIP calls dropping when incoming call

Hi all,
I can imagine this is a general Android feature but since I use the OP5 I thought of asking here.
I noticed while using f.e. WhatsApp voice calls (over WiFi) that they drop when a network call is incoming.
Is there a way (rooted or not) to change that priority and keep the VoIP call alive and just show that someone is calling you normally ?
Thank you in advance
apologies for not responding with a fix for you - but there's definitely some issue with the latest build of oxygen OS and voip - in addition to call drops there are problems with voice/SIP/RTP itself. This is not just limited to whatsapp - but also Tango and skype.
Only real way to isolate the issue seems to be to reflash to older stock ROM and see if the problem persists. But is it worth it?

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