Need to send S4 back to Samsung, What is required to make sure my warranty is valid? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

So, my S4 wont read my simcard anymore, and I have to send it back.
What do I need to do to make sure that Samsung accepts and replaces my device.
It's Rooted, has a custom recovery and ROM.
Thanks.
EDIT: Its a Canadian S4.

Remove flash back via Odin find stock factory image for YOUR DEVICE (I337m) I take it you didn't update it so find the Odin files that correspond with the fw that your phone officially came with
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

Supreme Dynamite said:
Remove flash back via Odin find stock factory image for YOUR DEVICE (I337m) I take it you didn't update it so find the Odin files that correspond with the fw that your phone officially came with
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So I went back to the Official Samsung firmware, and used triangle away. Now when I boot into download, both say official. However, when I check device status, it still says custom.
I have removed Root and have a custom recovery installed. Found a Sprint S4 recovery, but I can't find the Canadian. Will the sprint one work?

Only other method I could think of is using Kies (if you don't have it downloaded it) to restore it completely.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

Supreme Dynamite said:
Only other method I could think of is using Kies (if you don't have it downloaded it) to restore it completely.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, Can I not just flash the stock recovery with ODIN?

I'm not too sure. You could search it
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

QuickSkope said:
Well, Can I not just flash the stock recovery with ODIN?
Click to expand...
Click to collapse
If you have an i337m you can flash the stock firmware with odin.

jd1639 said:
If you have an i337m you can flash the stock firmware with odin.
Click to expand...
Click to collapse
See, I cannot go back to stock and do the triangle away method as SIM card is required to activate the phone, which currently won't read a simcard. Can I not just flash the recovery? Or is there a way to bypass simcard activation? Thanks

Related

Can I remove TWRP without odin?

I have to swap my phone, one problem is that you cannot connect the phone to a computer.
Can I remove TWRP and restore the original recovery without ODIN? Maybe flash the firmware if there is a zip version using recovery?
I belive toy can use Mobile odin. There may also be a flashable zip.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
billinaz said:
I have to swap my phone, one problem is that you cannot connect the phone to a computer.
Can I remove TWRP and restore the original recovery without ODIN? Maybe flash the firmware if there is a zip version using recovery?
Click to expand...
Click to collapse
I swapped my phone, rooted and TWRP installed. Not one phone call. Not one charge. That was on AT&T.
But if you wanna be safe, do what he^^ suggested.
Sent from my Galaxy S4 using Tapatalk
danny39 said:
I swapped my phone, rooted and TWRP installed. Not one phone call. Not one charge. That was on AT&T.
But if you wanna be safe, do what he^^ suggested.
Sent from my Galaxy S4 using Tapatalk
Click to expand...
Click to collapse
I think I should try that just to be safe. Do I need to flash the entire rom ( Im on amdl) or just the stock recovery?
Just the stock recovery. Best thing to do is to search the forums for triangle away, flash your stock recovery after running triangle away. Follow the prompts for that, btw. Then use SuperSU's built in unroot.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
graydiggy said:
Just the stock recovery. Best thing to do is to search the forums for triangle away, flash your stock recovery after running triangle away. Follow the prompts for that, btw. Then use SuperSU's built in unroot.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks! Im searching for the stock recovery now....I have the amdl firmware but not the recovery.
Any idea where I can grab it?
Is the firmware a zip or an odin file?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
graydiggy said:
Is the firmware a zip or an odin file?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I337UCUAMDL_I337ATTAMDL_I337UCUAMDL_HOME.tar.md5
mobile odin is saying that the device isnt compatible? It asks for a dump, I did that and it said successful.
I restarted the phone, and it still says the same thing?
Looks like mobile odin is not supported for the AT&T Model.
billinaz said:
I337UCUAMDL_I337ATTAMDL_I337UCUAMDL_HOME.tar.md5
Click to expand...
Click to collapse
You could extract the recovery.img from the tar and then create a zip file from that. I think it would work, but I've never tried it.
I guess the only thing I can do now is either find an AMDL firmware or stock recovery that I can use a zip file to flash it using TWRP.....
Has anyone seen this anywhere?
billinaz said:
I guess the only thing I can do now is either find an AMDL firmware or stock recovery that I can use a zip file to flash it using TWRP.....
Has anyone seen this anywhere?
Click to expand...
Click to collapse
Sammobile.com has the stock firmware. You'll have to register but it's free. You'll download a zip file. Use 7-zip to extract the .tar.md5 file from it. Use that in odin.
jd1639 said:
Sammobile.com has the stock firmware. You'll have to register but it's free. You'll download a zip file. Use 7-zip to extract the .tar.md5 file from it. Use that in odin.
Click to expand...
Click to collapse
That would be good except I cannnot connect to a computer.
Can I use the zip file and flash it using TWRP
billinaz said:
That would be good except I cannnot connect to a computer.
Can I use the zip file and flash it using TWRP
Click to expand...
Click to collapse
I don't know of any way to do it without a computer. Why can't you connect to a computer?
jd1639 said:
I don't know of any way to do it without a computer. Why can't you connect to a computer?
Click to expand...
Click to collapse
There is something wrong with the phone, Im sending it back to ATT for a replacement.
billinaz said:
There is something wrong with the phone, Im sending it back to ATT for a replacement.
Click to expand...
Click to collapse
You should be ok, I don't think they really check anything. You might do more harm right now than its worth. I've sent two devices into them. Got a refurb back. Your biggest worry is it'll probably be mf3 firmware.
jd1639 said:
You should be ok, I don't think they really check anything. You might do more harm right now than its worth. I've sent two devices into them. Got a refurb back. Your biggest worry is it'll probably be mf3 firmware.
Click to expand...
Click to collapse
Did you send them rooted with TWRP still there?
I alradyhave resigned myself to getting stuck with the MF3 firmware. Hopefully that gets worked out soon!
billinaz said:
Did you send them rooted with TWRP still there?
I alradyhave resigned myself to getting stuck with the MF3 firmware. Hopefully that gets worked out soon!
Click to expand...
Click to collapse
Yes, but mine wouldn't boot so it would have been hard to tell what was on it.
billinaz said:
Did you send them rooted with TWRP still there?
I alradyhave resigned myself to getting stuck with the MF3 firmware. Hopefully that gets worked out soon!
Click to expand...
Click to collapse
Did you return yours too with TWRP still on it? Mine just started not charging or connecting to the PC... :banghead:
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Yes, I did.
Either they didnt see it or they didnt care.

Back to stock

Can someone point me into the right direction to going completely stock so I can catch the ota. Thanks.
Sent from my SPH-L720 using XDA Premium 4 mobile app
P1_e85 said:
Can someone point me into the right direction to going completely stock so I can catch the ota. Thanks.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What OTA? Most all Roms now ate based on the latest MF9.
Sent from my SPH-L720 using Tapatalk 4
P1_e85 said:
Can someone point me into the right direction to going completely stock so I can catch the ota. Thanks.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2375523
Here this is the newest update we have so far.
Sent from my SPH-L720 using xda app-developers app
Whatever ota my phone downloaded. But as you know I cannot just install and restart. Since I am modded.
Sent from my SPH-L720 using XDA Premium 4 mobile app
P1_e85 said:
Whatever ota my phone downloaded. But as you know I cannot just install and restart. Since I am modded.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's why you flash a stock rooted MF9 ROM if you want to be on the latest and rooted.
Sent from my SPH-L720 using Tapatalk 4
daniel4653 said:
That's why you flash a stock rooted MF9 ROM if you want to be on the latest and rooted.
Sent from my SPH-L720 using Tapatalk 4
Click to expand...
Click to collapse
Ive tried this and still had problems. Hence I want to go back to stock and start unmodded.
Sent from my SPH-L720 using XDA Premium 4 mobile app
P1_e85 said:
Ive tried this and still had problems. Hence I want to go back to stock and start unmodded.
Click to expand...
Click to collapse
Here's how I did it:
http://forum.xda-developers.com/showthread.php?t=2277480
S4 rebooting as soon as I boot it!?
Hi!
So I followed Djembeys guide to root my s4 back when ME2/MF2(or smthn in that matter)was the newest firmware avable. But now I wanted to go back to stock and update my phone and as stated in the guide that would be no problem, well OTA didn't work so i did it via Kies. It worked as expected for a while before my phone started freezing and rebooting itself forever, like as soon as i get into the launcher.
Things I've tryed to do:
*Checking in download mode that everything is official, it is, and the phone doesn't seem to reboot while in download mode, should I flash a stock rom, I mean, what if the phone shuts off in the middle of the process?
*Doing a factory data reset via stock recovery, the "android" in recovery falls down and a triangle at his stomach. However the data reset worked, but it didn't solve the problem, still reboots but now when the phone is trying to set itself up.
What can i do guys? You think i can send it back to the store seeing everything is official in download mode?

Can't update OTR after flashing back original

I rooted my phone and install a custome rom but today I tried to flash back my original rom I backup and tried to update my phone through kies and it says my firmware can't update due to a change in my firmware. My phone is still rooted and I still have a custome recovery install. Is that causing the problem? Sorry I'm new to all this. Thanks.
shinryu204 said:
I rooted my phone and install a custome rom but today I tried to flash back my original rom I backup and tried to update my phone through kies and it says my firmware can't update due to a change in my firmware. My phone is still rooted and I still have a custome recovery install. Is that causing the problem? Sorry I'm new to all this. Thanks.
Click to expand...
Click to collapse
That's exactly the issue. If your device status is listed as modified, then Kies will not work. You basically forfeit your option to update through that program. I think unrooting would help, or just wait and flash the new 4.3 ROM that will be available soon.
This should have been posted in q&a. It would be helpful to know what specific phone you have. You say you've flashed back to the stock Rom but you still have a custom recovery? How did you flash back to stock?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I have a Samsung galaxy s4 Im377. What I did was, I used twrp to restore back my original firmware I don't think that will restore back Odin back to my phone.
Sent from my SGH-I337M using xda app-developers app
jd1639 said:
This should have been posted in q&a. It would be helpful to know what specific phone you have. You say you've flashed back to the stock Rom but you still have a custom recovery? How did you flash back to stock?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
If you want to restore back to stock and remove the custom recovery you should use Odin. That should let you get the ota firmware upgrade.
So I have to use Odin to put back my original firmware? Also I'm not to sure how to put back Odin to stock recovery.
Sent from my SGH-I337M using xda app-developers app
jd1639 said:
If you want to restore back to stock and remove the custom recovery you should use Odin. That should let you get the ota firmware upgrade.
Click to expand...
Click to collapse
When you flash the stock firmware with odin it'll put the stock recovery back on at the time. You don't have to do anything special.
shinryu204 said:
So I have to use Odin to put back my original firmware? Also I'm not to sure how to put back Odin to stock recovery.
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Sorry for the newbie question. How do I use Odin to flash my original backup which I use trwp to create?
Sent from my SGH-I337M using xda app-developers app
jd1639 said:
When you flash the stock firmware with odin it'll put the stock recovery back on at the time. You don't have to do anything special.
Click to expand...
Click to collapse
You don't flash the backup with odin. Get the stock firmware from sammobile.com for your specific device and carrier.
So I would download Odin to my pc than download and install the original firmware with odin? Do you have a step by step on flashing with odin? Thanks!
Sent from my SGH-I337M using xda app-developers app
shinryu204 said:
So I would download Odin to my pc than download and install the original firmware with odin? Do you have a step by step on flashing with odin? Thanks!
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
The attached guide is not for the i337 but the process is the same. Just don't use any linked files, except for Odin. http://forum.xda-developers.com/showthread.php?p=26056924
Thank you all for all your help. Awesome forum.
Sent from my SGH-I337M using xda app-developers app
shinryu204 said:
Thank you all for all your help. Awesome forum.
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
You're welcome

Need Help to restore build.prop on i337 NC1 firmware

Well, this is my problem: Last day I was trying to delete carrier name from top left notifications bar, so I found a thread that shows how to do it, specifically modifying 3 lines of build.prop system file. After doing this my phone won't boot up anymore. It shows Samsung Galaxy S4 logo an then stays black.
My phone has stock firmware i337UCUFNC1, and rooted with towelroot.
Actually I am only able to get to stock recovery and download mode.
I've tried some options but getting no results since bootloader its locked I guess.
I made a backup of the original build.prop, but unfortunately I had no external sdcard at that moment, so the backup its on internal memory.
Any ideas where to get this solutions? Adb? Flashing bootloader?
There's always Odin. You're not going to be able to use adb with the stock recovery.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
There's always Odin. You're not going to be able to use adb with the stock recovery.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for your answer.
Well, I bet I did'nt use the proper stock firmware via odin, it fails at begining. I've tried with MDB and NB1 stock but get fail after NAND writes start (Auth). Until now I Can't find NC1 stock to flash it.
Any other suggestion to bring my phone back?
j3ssipr said:
Any other suggestion to bring my phone back?
Click to expand...
Click to collapse
Did you use the nb1 tar file from this
http://forum.xda-developers.com/showthread.php?p=53758227
It's the only firmware that'll work
Sent from my Nexus 5 using XDA Free mobile app
Yes, actually I'm downloading that NB1 to test it.
jd1639 said:
Did you use the nb1 tar file from this
http://forum.xda-developers.com/showthread.php?p=53758227
It's the only firmware that'll work
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Everything good now. My phone it's back with NB1 fw. Thanks a lot.
How yoy knew this one will work?
j3ssipr said:
Everything good now. My phone it's back with NB1 fw. Thanks a lot.
How yoy knew this one will work?
Click to expand...
Click to collapse
Glad your got it working I knew because I've been around
Sent from my Nexus 5 using XDA Free mobile app

[Q] 4.3 MJ6 brick problem.

Okay so here is my problem:
-Bought AT&T phone off ebay Hong Kong. Using phone in Australia.
-SGH-I337
-4.3 MJ6
-Rooted it.
-Installed Safestrap.
-Backed up with Safestrap.
-Flashed GOLDENEYE v49.1
-*BRICKED*
-Safestrap recovery is GONE
-Stock recovery and download modes BOTH still work. When booted, the phone gets stuck on the Samsung logo/pulsating blue LED.
I've spent around 5 hours reading everything I can, but can't seem to find much regarding 4.3 MJ6.
Do I need to flash a 100% stock 4.3 MJ6 ROM to get up and running again? Does anybody know where I can find that ROM?
I've been using custom ROMs on HTCs for a couple of years, this is my first Samsung.
Thanks in advance.
jks8496956 said:
Okay so here is my problem:
-Bought AT&T phone off ebay Hong Kong. Using phone in Australia.
-4.3 MJ6
-Rooted it.
-Installed Safestrap.
-Backed up with Safestrap.
-Flashed GOLDENEYE v49.1
-*BRICKED*
-Safestrap recovery is GONE
-Stock recovery and download modes BOTH still work. When booted, the phone gets stuck on the Samsung logo/pulsating blue LED.
I've spent around 5 hours reading everything I can, but can't seem to find much regarding 4.3 MJ6.
Do I need to flash a 100% stock 4.3 MJ6 ROM to get up and running again? Does anybody know where I can find that ROM?
I've been using custom ROMs on HTCs for a couple of years, this is my first Samsung.
Thanks in advance.
Click to expand...
Click to collapse
Do you have an i337m? If you do you don't need safestrap. Go to sammobile.com and download the latest firmware and flash that in Odin. It should get you up an running again.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Do you have an i337m? If you do you don't need safestrap. Go to sammobile.com and download the latest firmware and flash that in Odin. It should get you up an running again.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Model is SGH-I337 no 'm' in the model number.
KIES does not accept the phone serial number, btw.
Thanks.
jks8496956 said:
Model is SGH-I337 no 'm' in the model number.
KIES does not accept the phone serial number, btw.
Thanks.
Click to expand...
Click to collapse
When you boot into download mode what does it say your device is? Mj6 is not firmware for the i337
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
When you boot into download mode what does it say your device is? Mj6 is not firmware for the i337
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
It says 'SGH-I337'
It's definitely MJ6, it seems to be an uncommon one which is a pita to work with.
Thanks.
jks8496956 said:
It says 'SGH-I337'
It's definitely MJ6, it seems to be an uncommon one which is a pita to work with.
Thanks.
Click to expand...
Click to collapse
Ok, here's what I'd do, flash the nb1 tar file in Odin. It should get your device up and running again. http://forum.xda-developers.com/showthread.php?p=50912149. You'll have to re-setup everything again afterwards so backup first.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Ok, here's what I'd do, flash the nb1 tar file in Odin. It should get your device up and running again. http://forum.xda-developers.com/showthread.php?p=50912149. You'll have to re-setup everything again afterwards so backup first.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I will try this now, thank you very much.
Worked a treat, I owe you a beer/donation.
jks8496956 said:
Worked a treat, I owe you a beer/donation.
Click to expand...
Click to collapse
Glad you got it working.
Sent from my Nexus 9 using XDA Free mobile app

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