[Q] Soft reboot on Lock-unlock-Lock-unlock - G2 Q&A, Help & Troubleshooting

I am using the D802, bought it in Singapore under M1. I also use the flipcover with the quick window - bug does not happen when i unlock using it. On stock with TWRP and root.
The problem first started when I rooted my device, I noticed that locking it and quickly unlocking it again would sometimes cause a soft reboot. The problem went away after a while, but today it has rebooted on me at least 8 times.
My logcat is attached below(no confidential stuff there). I seem to be able to reproduce the problem pretty easily today, so I started logging from when I turned on my screen and ends when the phone shows the lock screen when I finish the boot(when the lock screen appears)
Unlocking is attempted the moment the screen turns on and all the widgets have loaded(1second?), and the soft reboot occur both with double tap and using the power on key.
https://docs.google.com/file/d/0B3ooqFjmbeiFZDg3aHVUenFCWWc/edit?usp=sharing
I've already done a cache and dalvik cache wipe using TWRP 2.6.3.2 but it does nothing IMO
Any one has any ideas? I suspect a problem with me /system/bin/cnd file cos is keeps showing a "reading a NULL string not supported here" - it's the one error that keeps showing up. Any help would be really appreciated, thank you so much

I have seen this problem on many, many occasions with my T-Mobile G2 but in my case I did not dug that deep (logcat).
However I noticed the problem occurred while using either the Lockscreen Gmail Widget or the Launcher Gmail Widget.
Once I remove them, the problem is gone.
Cheers!

I see, thank you so much! Just removed it.
Rayan said:
I have seen this problem on many, many occasions with my T-Mobile G2 but in my case I did not dug that deep (logcat).
However I noticed the problem occurred while using either the Lockscreen Gmail Widget or the Launcher Gmail Widget.
Once I remove them, the problem is gone.
Cheers!
Click to expand...
Click to collapse

WOO. I thought I ****ed up my phone when flashing TWRP but you found it out Cheers. Going to submit bug report to gmail so they can take a look at this.

I don't wanna sound tacky, but saying thanks through the Thanks button is best!!!
Glad it helped!

Related

Bizarre Lock Screen

Can anyone explain what would make THIS happen? I had Widget Locker installed for a minute and when I uninstalled, I still had a normal lock screen. Now this.
Thanks!
I had thought for a while, it just went away randomly and never happened again.
tubbynj said:
Can anyone explain what would make THIS happen? I had Widget Locker installed for a minute and when I uninstalled, I still had a normal lock screen. Now this.
Thanks!
Click to expand...
Click to collapse
Try rebooting. This happened to me when I installed CM7, and then every time I change themes. A reboot always fixed it for me. Good luck!
Rebooting didn't work... IF i had lockscreen disabled. Leaving it enabled on reboot worked.
It could also be fixed by going into spare parts and unchecking compatibility mode. I had the same problem and i was like wtf. It did the same thing on a few apps.
dabiddabird said:
It could also be fixed by going into spare parts and unchecking compatibility mode. I had the same problem and i was like wtf. It did the same thing on a few apps.
Click to expand...
Click to collapse
Yup. I had this problem with Phiremod when I enabled the lock screen. What's worse is I enabled a password and found that when you slide this particular unlock screen, the password screen is small and only shows a portion of the number pad, so I was unable to enter my PIN. I'm told that a hard reboot would have fixed it, but I didn't realize it at the time, so I actually reinstalled Phiremod before doing the "compatibility mode uncheck" fix.

[Q] Random Restarts?

Over the past few days I have noticed that my D800 will randomly restart. It does it in this way every time...I will go to unlock the phone by double tapping and the front LED will turn white as it is supposed to, then it will just hang there with a black screen until the ATT logo shows again and it boots back into my lock screen. Why is this happening? Has it happened to anyone else? Any help would be greatly appreciated.
Opps i just started a topic on this. I have sprint g2 and i was suffering the same issues. I dont know what i did to fix it. But it seems fine now.
Sent from my LG-LS980 using Tapatalk
jellybear456 said:
Over the past few days I have noticed that my D800 will randomly restart. It does it in this way every time...I will go to unlock the phone by double tapping and the front LED will turn white as it is supposed to, then it will just hang there with a black screen until the ATT logo shows again and it boots back into my lock screen. Why is this happening? Has it happened to anyone else? Any help would be greatly appreciated.
Click to expand...
Click to collapse
hello, I experienced the same trouble last week. I remove Gmail (as it was proposed in an other thread) and reinstall it. Since then, no more reboot . It seems that one update of Gmail is creating some trouble.
cross the fingers it does not appear again ;0)
spider651109 said:
hello, I experienced the same trouble last week. I remove Gmail (as it was proposed in an other thread) and reinstall it. Since then, no more reboot . It seems that one update of Gmail is creating some trouble.
cross the fingers it does not appear again ;0)
Click to expand...
Click to collapse
Thank you for the suggestion! I had just uninstalled via Titanium Backup and re-installed from the play store. I'll let you know if it happens again. thanks!

[Q] Random unresponsive home and lock button

Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
x102x96x said:
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
Click to expand...
Click to collapse
But why would the problem occur on two separate brand new devices?
because you have the same app on both phones :highfive:
dancapitan said:
because you have the same app on both phones :highfive:
Click to expand...
Click to collapse
lol....any suggestions what sort of app?
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Same exact issue here
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
I am having this same exact issue. First happened when I installed a SanDisk Ultra CLASS 10. I thought the card was causing me compatibility issues so I returned it to amazon. This was just a few days ago. The only thing that worked to fix this issue was to remove the battery.
On the way to work today I suddenly couldn't play any music downloaded from Google music to my device. However, I could stream music that was not downloaded to my device. I also couldn't view any pictures in my picture gallery. I tried rebooting the phone and guess what -- I got the same exact issue as the original post above.
I wasn't going to mess with my phone while driving so I made up my mind that I was going to return it to verizon tomorrow. About an hour into work I picked up my phone and it gave me the onscreen instructions to swipe up to get flip board -- same instructions it gives you after a reboot. I then tried playing the same music that wouldn't play before and it played. I tried viewing pictures in the gallery that were inviewable before and they were now viewable.
I'd like to know what is going on too. I can't just give up to the fact that my phone doesn't want to work at certain times of the day so I just have to give it an hour.
HAJ32 said:
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Click to expand...
Click to collapse
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Same issues
ShadowLea said:
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
I reset the system to factory settings and started arranging only the installed apps and widgets and I got the same lock screen issues.
This time the phone wouldn't go to the lock screen but it would give me the option to restart or shut down. I set it aside again and when I picked it up a few later it showed me the home screen wwith instructions on how to access flipboard -- as if it was reset! I have a warranty on mine so I'm gonna return it to verizon tomorrow or friday.

Stuck on black screen (5.0 w/ hybrid modem)

Hi guys,
I flashed 5.0 over the weekend and the .33/84 hybrid modem to enable LTE. I also made Google Search my home launcher.
The issue is screen becomes black, just showing the status bar and navigation bar. The system bar and navigation buttons are responsive and i can access the notification drawer/system panel but tapping on them does not remove the black screen. The only way to fix it appears to be a reboot. It started out intermittently but now it's happening within just a few minutes of each reboot.
I've tried clearing cache partition from (stock) recovery but it doesn't seem to have helped.
Thanks in advance!
The pattern I've started to notice is that it happens when I get some sort of popup. For instance I use handcent for SMS and half the timeI get a text I end up getting the black screen. I just got a Facebook message and I'd imagine the little circle that shows up on the screen caused it this time.
I've gotten the black screen a couple of times over the last few days since installing 5.0 using the factory image. All that can be seen are the navigation and status bars and there is no touch screen response at all, only a reboot solves the issue. I never saw this happen at all before upgrading.
Have you tried using the .33/1.04 Hybrid modems? I have been using them since they released and never had this happen when using Messenger or Textra and getting pop-ups.
acejavelin said:
Have you tried using the .33/1.04 Hybrid modems? I have been using them since they released and never had this happen when using Messenger or Textra and getting pop-ups.
Click to expand...
Click to collapse
I haven't tried that modem. I've even returned back to the stock modem that came with the 5.0 image and am still having the same issue. Do you have a link to the .33/1.04 modem? Thanks
torchedlh said:
I haven't tried that modem. I've even returned back to the stock modem that came with the 5.0 image and am still having the same issue. Do you have a link to the .33/1.04 modem? Thanks
Click to expand...
Click to collapse
Honestly, if it does that with the stock modems, I would reflash the factory images clean, then use this one: http://forum.xda-developers.com/nexus-4/general/4-4-3-nexus-4-lte-lte-tethering-hotspot-t2416822
swallowingled said:
I've gotten the black screen a couple of times over the last few days since installing 5.0 using the factory image. All that can be seen are the navigation and status bars and there is no touch screen response at all, only a reboot solves the issue. I never saw this happen at all before upgrading.
Click to expand...
Click to collapse
Even i'm facing the same issue, have you found any way out?
acejavelin said:
Honestly, if it does that with the stock modems, I would reflash the factory images clean, then use this one: http://forum.xda-developers.com/nexus-4/general/4-4-3-nexus-4-lte-lte-tethering-hotspot-t2416822
Click to expand...
Click to collapse
Just reflashed 5.0 and seems to be going okay so far (haven't seen the issue). Is it okay to just flash the hybrid modem without using the rest of the LTE enabler? I don't mind having to manually select the network after every reboot...
torchedlh said:
Just reflashed 5.0 and seems to be going okay so far (haven't seen the issue). Is it okay to just flash the hybrid modem without using the rest of the LTE enabler? I don't mind having to manually select the network after every reboot...
Click to expand...
Click to collapse
Yes, you can certainly do that if you wish.
Crap. Still having this issue. Anyone else?
torchedlh said:
Crap. Still having this issue. Anyone else?
Click to expand...
Click to collapse
Yes, this is still happening and I'm just using the stock modem(not hybrid). I've also reflashed the factory image 3 times. I get the black screen at least once a day, sometimes only icons or folders or widgets disappear.
Im struggling with the same problem.
Stock 5.0 google image / With some other kernels / Even tried recent Rastapop. - Wiped System/cache/data, didnt help.
Also i have problem with connecting phones storage via USB. I can Barely access internal storage thru computer.
possible solution
Since I deactivated the app called "Tasker" my phone works just fine again... Plus that I deinstalled two other apps that required superuser rights.
Hope that helps others.
Still having this issue, even on 5.0.1 any ideas?
Okay I *think* I may have figured out the problem. I think it has to do with apps that try to enable/disable the lockscreen. I had Settings Profiles set to disable/enable my lockscreen based on location. I've just removed that setting and so far it looks like the problem may be gone.
I don't think this is a modem issue. If you Google "lollipop black screen" you'll get quite a few hits. I remember reading something last week about this bug affecting lollipop builds.
I'd say stick with the modem that makes you happy :good:
Stock modem and rooted on 5.0.1 and I have the same issue. In my case it is not random and only occurs specifically when I dial the phone from the Avast Mobile Security website (There is a test mode to call the phone). Not sure how they dial into the phone but the screen goes black with only the notification bar on top and navigation buttons on bottom. The notification bar works but the navigation buttons do nothing until the incoming phone call ends, at which time everything returns back to normal. Regular incoming phone calls do not exhibit this behavior. Now if I access the phone from the Avast website by entering a text message instead of a phone call, a pop-up appears on my phone along with my message, but it does not cause the screen to go black.
pete1450 said:
The pattern I've started to notice is that it happens when I get some sort of popup. For instance I use handcent for SMS and half the timeI get a text I end up getting the black screen. I just got a Facebook message and I'd imagine the little circle that shows up on the screen caused it this time.
Click to expand...
Click to collapse
Hum, sounds like it could be what I am experiencing...possibly a pop-up interfering with the phone call screen.
EDIT: (SOLVED). After contacting Avast via their forum, it turns out that they are doing this on purpose. It is supposed to prevent a thief from ending the call, although that is as simple as restarting the device.

Nexus 4 screen freezes randomly, no reaction when touching.

Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!
The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4
EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
Click to expand...
Click to collapse
Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin
nitin.chobhe said:
Then it's time to change the screen ...
Nitin
Click to expand...
Click to collapse
I agree, your screen needs to be replaced.

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