Nexus 4 Wifi Problems Virgin Media - Nexus 4 Q&A, Help & Troubleshooting

hello, I seem to be having a problem with the wifi on my Nexus 4.
Background Story:
My ISP before was Sky and their wifi router connected and worked fine. eventually i switched to Virgin Media as there internet is faster. i can connect to the Wifi but when my Nexus 4 goes into deep sleep, the wifi is connected but no data is received (no push notifications such as Whatsapp Google + etc) and usually the wifi icons goes grey until the device has been woken. Does anyone have any idea what it is? (just to put in the mobile data works fine and is what i'm currently using)
Wifi router has both 2.4GHz and 5GHz (both enabled)
Steps already taken:
Full Wipe (flashed Nexus Factory Image)
Thanks in Advance

Have you tried this fix in the general section on the first page?
http://forum.xda-developers.com/showthread.php?t=2072930

M3drvr said:
Have you tried this fix in the general section on the first page?
http://forum.xda-developers.com/showthread.php?t=2072930
Click to expand...
Click to collapse
Will try and I will get back if errors, thnxs for replying most appreciated.
Sent from my Nexus 4 using Tapatalk

IceKreem said:
Will try and I will get back if errors, thnxs for replying most appreciated.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
No problem!

Related

[Q] PLEASE HELP after rooting internet on only for 2 minutes.

Please help after I rooted my Nexus 7 (4.1.2) and installed Orbot everything ran fine for a few days and now the device only has internet for 5 minutes and only after reboot. I did a factory reset but the problem still remains.
JrGenuine said:
Please help after I rooted my Nexus 7 (4.1.2) and installed Orbot everything ran fine for a few days and now the device only has internet for 5 minutes and only after reboot. I did a factory reset but the problem still remains.
Click to expand...
Click to collapse
is your account data speed throttled or turned off for going over a limit?
simms22 said:
is your account data speed throttled or turned off for going over a limit?
Click to expand...
Click to collapse
Im on wifi there isnt a limit. now with even wifi icon blue showing 3 to 4 signal strength and has internet connectivity only for a minute.
JrGenuine said:
Im on wifi there isnt a limit. now with even wifi icon blue showing 3 to 4 signal strength and has internet connectivity only for a minute.
Click to expand...
Click to collapse
i thought you might have been tethering. have you tried to turn off your router, then back on?
simms22 said:
i thought you might have been tethering. have you tried to turn off your router, then back on?
Click to expand...
Click to collapse
yes i have its not the router, im just unrooting and locking my n7.then see if its working.... i cant think of anything else i can do right now.
Okay so i unrooted and relocked the device and the problem remains, but if i turn off the wifi in settings just for a sec and turn it on again the device gains connectivity. has anybody experenced this on there nexus 7 before... ??? any help advice would be greatly appreciated thanking in advance...
Do you have other devices connecting successfully to your wifi? I had a similar problem and it turned out my router's wifi was failing. A new router fixed it.

[Q] Nexus 4 Wi-Fi issues.

First - Hi all, long time reader but this is the first time I've needed to start a thread - so sorry about my first post being a problem/Q!
I've not had my Nexus 4 long, but have got some pretty annoying Wi-Fi issues. I've searched for answers but it seems that people have different Wi-Fi problems and I just wanted to see whether my issue was a common one and, if so, is there a fix on the horizon?
My issue is that I can connect to some routers but not to others (work, home, most open networks)... when I connect it simply says "saved, secured with WPA/WPA2" but wont then connect.
Phones running stock 4.2.1 with franco kernel r28 and the things I have tried are:
Resetting routers
Assigning static IP address
Wi-Fi direct from my Nexus 7
Cleared cache from recovery
changed the Wi-Fi band from 'Auto' to 2.4Ghz and 5Ghz
Flashed new kernel
Very frustrating and because of my signal the lack of Wi-Fi has made me go back to my old phone while I wait for a fix... which connects perfectly to the networks (S3 running CM 10.1)
Is this a 4.2.1 issue - as seems to be the consensus with other Wi-Fi issues or possibly a hardware issue?
Thanks for any info!
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
I've noticed that some of the mobile devices(eg iPhone 3gs, SGS2) are quite sensitive to wireless channel which your router/ap broadcast on.
Try manually switch to channel 6 or 8 that solved my issue - I don't believe in incompatible routers usually problems are related to config.
It is more complicated with an access to the public WiFi as you can not modify the setup.
Sent from my Nexus 4 using xda app-developers app
paulrawr said:
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
Click to expand...
Click to collapse
Ok, thanks for this I will give it a go and let you know.
sirbagin said:
I've noticed that some of the mobile devices(eg iPhone 3gs, SGS2) are quite sensitive to wireless channel which your router/ap broadcast on.
Try manually switch to channel 6 or 8 that solved my issue - I don't believe in incompatible routers usually problems are related to config.
It is more complicated with an access to the public WiFi as you can not modify the setup.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I have tried this on the routers which I am able to change the channel of and it didn't change anything.
paulrawr said:
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
Click to expand...
Click to collapse
Just to update.
I've now tried this and still can't connect to the affected Wi-Fi networks, probably going to have to wait for 4.2.2 to see if that fixes it...
I had troubles connecting to my wifi network here in my house, which worked pretty good with my galaxy nexus, what i did and worked was deactivating the option "avoid poor connections" in wifi advanced settings, you should give this a try
Fixed it for me
Chad_Petree said:
I had troubles connecting to my wifi network here in my house, which worked pretty good with my galaxy nexus, what i did and worked was deactivating the option "avoid poor connections" in wifi advanced settings, you should give this a try
Click to expand...
Click to collapse
Thanks Chad, it was driving me crazy the constant data drops I had when trying to listen to streamed audio in XiiaLive Pro. Which worked flawlessly with my old HTC Desire.
Did as you said, and perfect now.
sandozer said:
Thanks Chad, it was driving me crazy the constant data drops I had when trying to listen to streamed audio in XiiaLive Pro. Which worked flawlessly with my old HTC Desire.
Did as you said, and perfect now.
Click to expand...
Click to collapse
Glad I could help
Sent from my Nexus 4 using Tapatalk 2
I too have wifi issues with my N4. We have several phones at home - an HTC Aria and believe it or not the SGS1, SGS2 and SGS3!
All of them connect with no problems. My brand new N4 will see the router but refuses to connect until I toggle wifi on/of serveral times in succession, sometimes 6-8 times!
I have avoid poor wifi disabled but it does not help
I really hope El Goog fixes this asap as it is very frustrating.
I've had this issue forever. Android phones hate low or overcrowded signal. Though my nexus 7 always works fine. Makes me think it is the lack of WiFi antenna strength
Sent from my Nexus 4 using xda premium
Its a 4.2.1 issue
http://androidheadlines.com/2013/02/nexus-users-reporting-wifi-problems-on-android-4-2.html
NeXus⁴ using XDA Premium
Nope, i have a 4.2.2 and its same think
i have a problem in my nexus 4 wifi ... it don't connect automatically to wifi network ,, i have to turn wifi off and turn it on to connect !!! any solution ??

Nexus 4 Wifi Connection Issue

Just got the phone today (upgraded from a Sensation 4G).
This phone connects to my home WIFI fine.....and then once it sleeps for around 10 minutes and I wake it up, the wifi connection is gray (instead of blue) and I cannot access anything on the internet. I have to disable WIFI on the phone and re-enable it and it's fully functional again.
What's going on? Fully stock, 4.2.2
I do notice the IP it's pulling is a 172.27.35.x.....whereas my network is configured as 192.168.0.x
What's going on here???
cybertlc said:
Just got the phone today (upgraded from a Sensation 4G).
This phone connects to my home WIFI fine.....and then once it sleeps for around 10 minutes and I wake it up, the wifi connection is gray (instead of blue) and I cannot access anything on the internet. I have to disable WIFI on the phone and re-enable it and it's fully functional again.
What's going on? Fully stock, 4.2.2
I do notice the IP it's pulling is a 172.27.35.x.....whereas my network is configured as 192.168.0.x
What's going on here???
Click to expand...
Click to collapse
When I manually enter in my network settings (rather than DHCP) and set it as a 192.168.0.x value......everything is fine.
What's going on where it's pulling these 172 values? Never had an issue like this. Thanks!!!
Have you unlocked the Developer Options yet? If not, goto Settings -> About Phone then tap build number 10 times to unlock. Enable "Stay Awake" in the Developer Options and connect your phone via your PC. Observe your wifi connection and get back to me
EDIT: How complicated is your home network? Are you using your router as a straight forward access point?
BluDRed said:
Have you unlocked the Developer Options yet? If not, goto Settings -> About Phone then tap build number 10 times to unlock. Enable "Stay Awake" in the Developer Options and connect your phone via your PC. Observe your wifi connection and get back to me
EDIT: How complicated is your home network? Are you using your router as a straight forward access point?
Click to expand...
Click to collapse
Running DDWRT.....very straightforward. Nothing complicated. I have Kindle Fire HD's......HTPCs.....etc running without an issue. All DHCP. This Nexus 4 is the only thing that has ever had issues.
The thing that I'm not understanding.......why is it being thrown a 172 IP address unless I turn DHCP off on the phone? Cuz as soon as I set it static (to a 192) it works fine.
Hmm DD-WRT, I'm going to hazard at a guess and say you know what you're doing when it comes to networking so I won't insult your intelligence or anything. But, if you're willing, try playing around with your router's DHCP setup before doing anything else and see how your phone goes by trial and error.
Come to think of it, unless anyone on these forums has experienced this before, trial and error is the best way of understanding. My best guess is the issue resides within the code of 4.2.2 FW. Hypothetically and possibly inadvertantly it has already been debugged for use on a custom rom. Some of the apk's found on the app store may shed some light onto the issue. WIFI Fixer apk may be help
https://play.google.com/store/apps/details?id=org.wahtod.wififixer&hl=en
i too have an issue on my newly bought nexus 4, every device connected to our router except the n4 is working fine. tried flashing a kernel and the problem still persists.
Sent from my LG-P500 using xda premium
roi14 said:
i too have an issue on my newly bought nexus 4, every device connected to our router except the n4 is working fine. tried flashing a kernel and the problem still persists.
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
Right, so surely it is an issue with the phone, which firmware are you using Roi? If it's 4.2.2, nandroid backup then flash a custom rom of your choice and see what happens with your wifi issue
BluDRed said:
Right, so surely it is an issue with the phone, which firmware are you using Roi? If it's 4.2.2, nandroid backup then flash a custom rom of your choice and see what happens with your wifi issue
Click to expand...
Click to collapse
hey bludred. I have stock, unlocked and rooted 4.2.2 running Franco's r111. I seem to connect to the Wi-Fi but the connection drop still persists.
Sent from my Nexus 4 using xda premium
If you are receiving IP address that's not defined by your router then you are getting it from somewhere else.
Sent from my Nexus 4 using xda premium
roi14 said:
hey bludred. I have stock, unlocked and rooted 4.2.2 running Franco's r111. I seem to connect to the Wi-Fi but the connection drop still persists.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Do you have your "keep wifi on during sleep" setting at always? If you've already eliminated that as the issue, try wiping the delvik cache in CWM. I had a similar problem once when I used CM9.1, wiping delvik cache solved it.
If there's no joy, copy and post up a logcat or consider a custom rom like aokp 4.2.2 build 4 :good:

Obtaining IP address after update to 4.3

Hi after updating to 4.3 connecting to my WiFi seems to just keep looping obtaining, authenticating, obtaining. This didn't happen in 4.2.2. Anyone know a fix?
Sent from my Nexus 4 using Tapatalk 2
Try another network. Maybe it has a problem with your network. Hit thanks
Sent from my Nexus 4 using xda premium
Try forgetting the access point and redo it.
Sent from my Nexus 4 using Tapatalk 4
andyabc said:
Try forgetting the access point and redo it.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
Hey man i tried this but did not work.
davinnwilliam said:
Try another network. Maybe it has a problem with your network. Hit thanks
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yes it works on other WiFi networks but does not mean the one I am having problems with is faulty cause other devices connect to it just fine. Not to mention it worked perfect on 4.2.2
Sent from my Nexus 4 using Tapatalk 2
JamesInsights said:
Hey man i tried this but did not work.
Yes it works on other WiFi networks but does not mean the one I am having problems with is faulty cause other devices connect to it just fine. Not to mention it worked perfect on 4.2.2
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Alright, what security type does the access point use?
Sent from my Nexus 4 using Tapatalk 4
andyabc said:
Alright, what security type does the access point use?
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
WPA2 PSK. Also I want to note that this is a second router connected to the main one by ethernet and used as an access point
Sent from my Nexus 4 using Tapatalk 2
JamesInsights said:
WPA2 PSK. Also I want to note that this is a second router connected to the main one by ethernet and used as an access point
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Have you tried checking the router settings?
Sent from my Nexus 4 using xda app-developers app
I had the same issue before 4.3 update. It was working fine after the update but today it happened again. I switched to static ip in my nexus wifi settings and its working fine. So i guess DHCP has the problem and im blaming nexus because everything else in the same network works fine.
nikolas7gr said:
I had the same issue before 4.3 update. It was working fine after the update but today it happened again. I switched to static ip in my nexus wifi settings and its working fine. So i guess DHCP has the problem and im blaming nexus because everything else in the same network works fine.
Click to expand...
Click to collapse
I have the same problem with my old generation nexus 7. New one works just fine, galaxy nexus - just fine, xperia s - also fine, macbook pro - fine. I can't blame the network. Something is messed up. I tried a factory reset (as I'm selling this one) and it didn't help. also after quite some time of trying it wrote "Avoided poor connection" under the name of my network, but I can't alter the "Avoid poor connections setting" from the setup wizard.
Any help is greatly appreciated.
I think the problem is DHCP too. I used to use WPA2 for my LAN. My Nexus 4 appears to not connect to those networks anymore.
macropp said:
I have the same problem with my old generation nexus 7. New one works just fine, galaxy nexus - just fine, xperia s - also fine, macbook pro - fine. I can't blame the network. Something is messed up. I tried a factory reset (as I'm selling this one) and it didn't help. also after quite some time of trying it wrote "Avoided poor connection" under the name of my network, but I can't alter the "Avoid poor connections setting" from the setup wizard.
Any help is greatly appreciated.
Click to expand...
Click to collapse
Tried to set a static IP address? And you could also playing with the WiFi frequency bands. Some reported they can't connect to WiFi on 5 GHz band. Could try the 2.4 GHz one instead.
In cases of weak signal, DHCP may fail when connecting. If this happens, move closer to the AP (stronger signal).
If you have 2 routers and use 1 as an access point, use the LAN (not WAN) port on the second router and disable the DHCP server on the same router. You can use the same SSID and float between them if the other settings match (encryption and password). Use 2 different channels as far apart as possible (like 1 and 11). On 2.4 GHz, only use channels 1 to 11. On 5 GHz, only use 36, 40, 44, 48, 149, 153, 157, 161, or 165. The other channels have FCC limitations in the US. Use WPA-2 only with CCMP (AES) encryption. WPA should only be used with TKIP, while WPA-2 should only be used with CCPM (AES). I have seen a lot of issues when mixed is used.
Hope this helps...
Thanks for the suggestions. While testing I was standing just beside my router, so no weak signal problem. What I did after many tries to connect was reinstall stock 4.3 but version which ended with the letter 'V'. I was unable to see my problematic android build version, because I was stuck at welcome screen. So the reinstall fixed it.

Wifi issues (Wifi Icon turns orange) - [related to Google Play Services?]

Hello everyone,
I'm currently on 4.4.3.
When I connect to a Wifi (in my home and other places), it's all working well..
Until after some time (could be minutes or hours), the Wifi icon turns orange and I can't access the internet.
The only way I can access the internet again is by turning off and on the Wifi (or on and off the airplane mode).. and then the whole story starts again.
I've been facing this issue for a long time now (I actually think it started when the 4.2.2 update arrived), and didn't find any solution for this yet.
The only clue I managed to find is that it's somehow related to the Google Play Services.
Here are some screenshot I made on the Google Play Services screen (by dialing *#*#426#*#*):
When the Wifi is working and has internet access [White icon]:
https://www.dropbox.com/s/m8pl6amefwvghr0/Screenshot_2014-06-05-12-10-16.png
https://www.dropbox.com/s/c0a7fkb4vu8lqxq/Screenshot_2014-06-05-12-10-21.png
When the Wifi stops working and there's no internet access [Orange icon]:
https://www.dropbox.com/s/ywlqimfxgylp0hz/Screenshot_2014-06-05-13-15-30.png
https://www.dropbox.com/s/cb0n5tofpgss249/Screenshot_2014-06-05-13-15-35.png
https://www.dropbox.com/s/cb0n5tofpgss249/Screenshot_2014-06-05-13-15-35.png
https://www.dropbox.com/s/3936liwq37qkcod/Screenshot_2014-06-05-13-16-00.png
Does anyone have any idea how to fix this?
Thank you so much,
Tommy
anyone?
When your phone doesn't have access to Google's services the WiFi and network icons turn orange.
If you, for example, try to force an OTA you delete the Google Services Framework cache and data. You can immediately see that the icons turn orange because your phone doesn't have a connection anymore with the Google servers.
If your icons turn orange and it's bothering you(not able to use the Play Store, or any other reason) I suggest to remove and re-add your Google account in your device its settings.
If you need more information let me know!
Sent from my Nexus 4 using XDA Free mobile app
failly said:
When your phone doesn't have access to Google's services the WiFi and network icons turn orange.
If you, for example, try to force an OTA you delete the Google Services Framework cache and data. You can immediately see that the icons turn orange because your phone doesn't have a connection anymore with the Google servers.
If your icons turn orange and it's bothering you(not able to use the Play Store, or any other reason) I suggest to remove and re-add your Google account in your device its settings.
If you need more information let me know!
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Thank you so much
but actually when the icons turn red - I cannot open any website via chrome.. so not only the google services won't work, but my entire internet connection doesn't work... not the browsers, not the whatsapp, and not any other "internet" application
tommyga said:
Thank you so much
but actually when the icons turn red - I cannot open any website via chrome.. so not only the google services won't work, but my entire internet connection doesn't work... not the browsers, not the whatsapp, and not any other "internet" application
Click to expand...
Click to collapse
Happens to me sometimes also. It's when your phone has a connection with your access point(router) but doesn't have internet(due a router timeout for instance).
It's very irritating but turning off my WiFi and turning it back on always works for me!
Sent from my Nexus 4 using XDA Free mobile app
failly said:
Happens to me sometimes also. It's when your phone has a connection with your access point(router) but doesn't have internet(due a router timeout for instance).
It's very irritating but turning off my WiFi and turning it back on always works for me!
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
For me either, but it looks like an annoying bug So this is the issue I'm looking forward to fix somehow
Radio
Did you flash the new 1.02 radio? When you're rooted you manually have flash the radio.
3630 said:
Did you flash the new 1.02 radio? When you're rooted you manually have flash the radio.
Click to expand...
Click to collapse
I flashed 4.4.3 using the flash-all.bat file. didn't it flash the 1.02 radio by using this file?
hmm dunno..
I've never tried that method. You can check the version in settings, about phone, smallband version (beneath 'android version') (translated from Dutch), the last three digits are the version of the radio (for ex. .84 .98 1.02).
tommyga said:
I flashed 4.4.3 using the flash-all.bat file. didn't it flash the 1.02 radio by using this file?
Click to expand...
Click to collapse
3630 said:
I've never tried that method. You can check the version in settings, about phone, smallband version (beneath 'android version') (translated from Dutch), the last three digits are the version of the radio (for ex. .84 .98 1.02).
Click to expand...
Click to collapse
seems like it did install the 1.02 radio
As mentioned orange icons tell you there's no connection to the Google servers.
But your problem seems to be between your device/router as you can't access the internet at all. Does it happen on other WiFi or mobile data?
Sent from my Nexus 4 using XDA Free mobile app
Oxious119 said:
As mentioned orange icons tell you there's no connection to the Google servers.
But your problem seems to be between your device/router as you can't access the internet at all. Does it happen on other WiFi or mobile data?
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Never happened on 3G connection [with Wifi off].
Did happen on other Wifi networks...
tommyga said:
Never happened on 3G connection [with Wifi off].
Did happen on other Wifi networks...
Click to expand...
Click to collapse
Is there any way to debug this?
Does some log (logcat?) can contain information regarding this issue when it occurs?
Unfortunately it still happens
anyone?
Turn your router off for about 5 minutes and turn it back on. This should fix it.
CCody said:
Turn your router off for about 5 minutes and turn it back on. This should fix it.
Click to expand...
Click to collapse
That's a temporary fix.. the issue keeps happening
I'm bumping this.
Happens to me on two nexus 5's and a nexus 4. Apparently it started happening after I replaced my router, but I still haven't found a setting in the router that fixes the issue. At least I can verify this is a router issue.

Categories

Resources