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Has anyone noticed their back camera lens start to peel off? The top of mine pops up ever so slightly and I can push it back down. It'll sit for a while but come up again no matter how long I hold it.
Maybe I could some how heat it up enough to where the glue melts that I can hold it in place. I ordered mine online and really don't want to go through the exchange process. It would be like taking your baby back to the hospital after he's born for another two weeks.
You sure thats just not the protective plastic the a500 comes with ?
No, its certainly that black peice of glass (or plastic) that's over the lens.
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That sucks! Did it just happen or did it get hit or was maybe left in a hot car or something?
I know you don't want to but I think its best to return it.
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I'd like to see a pic.
It isn't the lense that is popping off, it is simply the plastic covering. Mine is popping a bit as well, think I'll crazy glue it down.
Yeah, its not the lens but I wasn't about to put "plastic camera thing is peeling" in the subject lol
Here's a picture
http://www.imgur.com/1BfNZ.jpg
I really want to exchange it. I ordered mine online and picked it up at my local bestbuy store. I called the store and they said I couldn't do exchanges in-store for an online order. Bestbuy.com says differently. I emailed them both hoping to get a definite answer.
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Wow. Discovered today that if I push on the back camera, even the slightest pressure, the camera doesn't work. The camera app shows a big green screen. I'm starting to think that it isn't the glass frame that's off but the whole camera module it self.
Add just a little more pressure and you can see distortion on the display opposite of where the camera is placed. There must not be anything between the camera module and the LCD.
Definitely sound like you got a defective model.
I wouldn't suggest anyone start putting pressure on the camera housing to test. It's not like they were built for anything other than it's normal function and day to day stresses.
agentdax5, return it however you have too. I wouldn't try and fix it or make it any worse. Just package it up and send it back.
Exchanged it today no problem but it looks like this one has the same problem...
Not as bad as before but still. Almost makes me want to return it and wait for a Galaxy Tab 10.1
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I'd take it right back then on the next exchange, open it up in front of them and check.
Thanks for the advice. I should be going back tomorrow. They had 3 left when I went, hope they don't happen to sell them by then.
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A total of 3 exchanges later i finally got one without the lens peeling!
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I guess I was just lucky, no peeling here.
agentdax5 said:
Exchanged it today no problem but it looks like this one has the same problem...
Not as bad as before but still. Almost makes me want to return it and wait for a Galaxy Tab 10.1
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My device is in service because of that. When the new one has the same problem, I'm a bit pissed of. In my country this device costs 600$...
Whoever told you that was full of BS
agentdax5 said:
Yeah, its not the lens but I wasn't about to put "plastic camera thing is peeling" in the subject lol
I really want to exchange it. I ordered mine online and picked it up at my local bestbuy store. I called the store and they said I couldn't do exchanges in-store for an online order. Bestbuy.com says differently. I emailed them both hoping to get a definite answer.
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I ordered my A500 online and picked it up at my local Best Buy. When I got it home it had a 1.5 inch crack running across one corner of the screen. I took it back the next morning and they swapped it out (after I convinced them I didn't break it). There was never any question of how I ordered it or if I just came in and picked it up. You should report whoever at that store told you that to the manager, and if it was the manager report it to the home office. Times are tough enough without stupid employees running off customers over BS like that.
I don't have this problem
Tried to apply pressure to the rear and front camera while the photo app was open and no mishaps. As for surface peeling I've not had any such issues and frankly, after inspection, have a hard time seeing how any such problem would be possible.
Sent from my Nexus S 4G using XDA Premium App
mine is identical in the fact that its peeling. i just push it down might get some double sided tape to put it down better. no biggie.
What's the condition you got your tablet in? Were there any defects?
Prostrate. Definitely prostrate. Tablet was perfect though. Mods - humor can only be suppressed so far.
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Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?
Odd question. Regardless, my 32 gig unit from Memory Express in Calgary, Alberta was perfect, the box was in great shape, fully sealed and not damaged. The tablet had it's plastic protector wrapped around it, all accessories also as expected.
Sent from my Nexus 7 using Tapatalk 2
Maybe they're asking if it arrived without any defects?
IDK....
Mine was Ø defects.
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Like others, mine was factory sealed, the battery had about a 40% charge (I picked it up at a local Staples store).
My n7 came factory sealed but it has an oil slick on the back around the nexus label. In addition, I have noticed some of the reported problems with the gps and momentary freezing when I'm using a browser. Otherwise, I am quite happy with my n7.
jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
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Can you post a picture?
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Richieboy67 said:
Can you post a picture?
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Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg
Mine was nude.
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The tablet was used! Smudges all over the place! In fact, someone had already downloaded and installed angry birds!
I specifically remember asking Best Buy to ship me a brand new model!
Oh well..
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Kidding. Thread seems oddly worded. Sounds like 'did the tablet arrive in new condition or used', rather than, 'did your tablet have any defects'?
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Sexy
Mine was perfect. Fresh like spring water and smelled like happy.
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danvee said:
Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?
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yeah, kinda. people are complaining about light bleeding and stuff.
Makes more sense now that you edited the OP. :thumbup:
jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
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Click to collapse
Odd, I thought I was the only one. Picked mine up at a local Wal-Mart on a whim and was expecting a pristine N7 like my first four 2012 N7s. Checked the seals on the box just in case and they were all good, but was surprised to see what looked like a smudge/fingerprint on the screen after taking off the plastic (not mine, obviously) as well as little nicks on the top left edge right in between the screen and the back. Almost looks like as if someone tried to pry the thing open... the device itself works perfectly with no issues so I'm still trying to decide if it's worth taking a gamble and exchanging it for a new one.
Brand new. Still sealed. No issues or problems so far. 32GB Model Nexus 7
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Picked first at Staples had been opened (seal on white box ropes) and plastic taken off abs it was already on. The screen was just off. In fact I looked at battery stats and it showed the tablet on just for a sec and not awake until 7 days later when I got it. I returned BC it had a dead pixel. Second was sealed and all however I am having multi touch issues. Just my luck.
Sent from my SPH-L710 using Tapatalk 4
jcoe0723 said:
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg
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Click to collapse
Mine also had a similar situation around the edge and I also have a small spec of im assuming dust under the screen but it doesn't bother me too much so i wont return it.
My home button on my Verizon Galaxy Note 3, has play in it. The button can be moved to where it looks crooked. I have seen other people online having this issue.
Do you guys know if this is something that is normal, or should I exchange the device?
Here is an example.
http://cdn.androidpolice.com/wp-content/uploads/2013/10/nexusae0_note3button.gif
I saw this discussed in a review of the Note 3 (can't remember the website) but it seems to be an issue in some phones. Mine seems to be just like yours.
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Mine is loose as well its is visibility crooked at times.
I'd be interested in knowing if Samsung or Verizon are going to do anything about it...
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My black Note 3 has the loose button and what appears to be a crooked camera. Strange but my wife's white Note 3 has none of these issues.
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rsohne said:
My black Note 3 has the loose button and what appears to be a crooked camera. Strange but my wife's white Note 3 has none of these issues.
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I called the local Verizon here in Florence, KY. I had the guy walk up to the black Note 3 on display, and he said it was just a tad wobbly as well. This is going to drive me crazy! but I fear that if I get a replacement, its just going to have the same issue. The crappy part is, I am rooted, I will have to flash stock of at least use chainfire's unroot. I allready used Wanam Xposed to change the custom status... then I would have to deal with Verizon.
I just dont know at this point if its worth the hassle, what do you think?
Drachnem said:
Mine is loose as well its is visibility crooked at times.
I'd be interested in knowing if Samsung or Verizon are going to do anything about it...
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Ugh. You just called to my attention my camera is also crooked. ..
--=[Drachnem]=--
via...rooted Note 3 w/gear
My home button wobbles ever so slightly... I never really noticed until I just read this thread. I think I can live with it.
I noticed, my Camera lense is slightly crooked and the S-Pen is hard to take out. I think the combination of these cosmetic issues, warrants a replacement. I paid $700 for my Note 3.
So long story short, I'm on my third note 3 due to defects in the first two. When I received this note 3 however, I noticed that there was plastic on the sides and on the camera lens, in addition to the plastic on the front and back. Was just curious if Samsung changed something or if this is how they are supposed to come and the stores just remove the plastic before selling the device. I know its trivial, but I am always curious
Edit: If this belongs in general, can a Mod please help me move the thread? Thanks!
Just curious, what where the defects? My camera wont focus properly but I'm thinking that's more of a software issue.
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joshw0000 said:
Just curious, what where the defects? My camera wont focus properly but I'm thinking that's more of a software issue.
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First one had issues with spen pen accuracy and sensitivity. The second one had a poor chrome finish, parts of the trim were not painted properly, exposing the black underneath.
As far as the camera goes, does it have issues when you tap to focus or when you hit the camera button, then it tries to focus?
Both. It rarely focuses properly and once I finally get it to focus and snap a picture it blurs before taking the shot.
Mainly on close-up shots.
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joshw0000 said:
Both. It rarely focuses properly and once I finally get it to focus and snap a picture it blurs before taking the shot.
Mainly on close-up shots.
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didnt notice any clear sticker protector on my lense, perhaps you have one on yours?
When I got mine at the store It didn't have plastic on the side but in some unboxing videos I have seen they did. So it could be that in store they are taking some of the plastic off. Not sure why though.
Sent from my VZW Galaxy Note 3
joshw0000 said:
Both. It rarely focuses properly and once I finally get it to focus and snap a picture it blurs before taking the shot.
Mainly on close-up shots.
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Hmm, yeah I'm not sure. Mine occasionally doesn't focus, but most of the time its spot on.
Southern_mind said:
When I got mine at the store It didn't have plastic on the side but in some unboxing videos I have seen they did. So it could be that in store they are taking some of the plastic off. Not sure why though.
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Very strange. Maybe it could also do where the phone came from? Mine is from China, I am not sure if they use different plants though.
joshw0000 said:
Both. It rarely focuses properly and once I finally get it to focus and snap a picture it blurs before taking the shot.
Mainly on close-up shots.
Sent from my SM-N900V using Tapatalk
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Ditto to this.
Had the same issue on trying to get it to focus on some close up pictures [of food, I know, I know,...] I was taking last night in low level light.
It takes amazing pictures when there is enough light, but terrible ones in low light with a hard time to focus to tap.
Tried installing other camera apps [Camera 360] and didn't notice any improvement,...yet.
Bought mine from Best Buy and, yes, it did have all the plastic protective pieces. The one on the camera had a cut out so the camera was completely usable even with the plastic on. I bought mine on launch day, so I'm assuming that's the way they all were supposed to ship.
No complaints about the camera here.
And slightly unrelated, but I also bought 2 additional SGS4's that night and they both had the identical plastic coverings as well.
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chrisnosleep said:
Bought mine from Best Buy and, yes, it did have all the plastic protective pieces. The one on the camera had a cut out so the camera was completely usable even with the plastic on. I bought mine on launch day, so I'm assuming that's the way they all were supposed to ship.
No complaints about the camera here.
And slightly unrelated, but I also bought 2 additional SGS4's that night and they both had the identical plastic coverings as well.
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Cool! So it seems verizon must remove these pieces if you get it in store.
rango mango said:
Cool! So it seems verizon must remove these pieces if you get it in store.
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I was thinking maybe they gave you a used one that had been returned already, or they were using it for a demo model? Not really sure, but I've been with 3 carriers in 3 years, with 4 different Samsung Galaxy series (Galaxy Epic, Galaxy Epic 4GT, Galaxy SIII, and the current ones listed above) phones and every one of them have had these same protective pieces. And they were purchased at a variety of stores, Sprint, Amazon, US Cellular, and Best Buy.
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chrisnosleep said:
I was thinking maybe they gave you a used one that had been returned already, or they were using it for a demo model? Not really sure, but I've been with 3 carriers in 3 years, with 4 different Samsung Galaxy series (Galaxy Epic, Galaxy Epic 4GT, Galaxy SIII, and the current ones listed above) phones and every one of them have had these same protective pieces. And they were purchased at a variety of stores, Sprint, Amazon, US Cellular, and Best Buy.
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It is possible, however both times the accessories were still sealed and the device still had the front and back plastic. Its just the side and camera plastic that were missing.
I picked up mine 6p from CPW yesterday. I have noticed slight deformation on the bottom back.
I have attached pics, not very good quality but see if you can notice it.
Thinking of exchanging it but not sure if its worth the hassle.
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I would do it right now. You won't do it if you really started using it. I also guess that Google has some special stock for those cases so that you would not have to wait that long
wazka2 said:
I picked up mine 6p from CPW yesterday. I have noticed slight deformation on the bottom back.
I have attached pics, not very good quality but see if you can notice it.
Thinking of exchanging it but not sure if its worth the hassle.
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I don't think exchanging should be too much of a hassle. Just keep using yours for now and when they have a new one just go to the store and get it replaced.
IMO it looks pretty minor to me tho. Do it if you're bored or if you want a fresh feel all over again. Can't hurt.
FYI: I'm still pending, so I'm cursing you under my breath tho
I can't even tell what you're talking about but I'd contact google RMA immediately.
There's a thread on the 6p help and trouble shooting forum in which someone mentions a similar problem. Also MKBHD states in his video review that his review model exhibited this fault although his other two didn't. Sounds like this may be a common manufacturing/design fault.
It is really minor but I am very fussy. I feel like if I paid full price I expect top notch quality!
I will go to store tomorrow and see what they say.
What is your experience with exchanges in CPW? Will they let me use it till they have it in stock or should I put everything back to the box and pretend I didn't use it? I am confused.
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I don't see any deformation, what are you talking about?
It's really hard to catch on the pictures. If you look on the bottom "bar" "opening" not sure how to call it. It is on the same level. In real aluminium is slightly rised there so it looks like a scratch from various angles.
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I don't notice anything wrong. If it's bothering you, get it done now.
Can't see anything wrong myself.... I think I know what you're trying to explain, but just can't see it m8
I really don't see anything wrong in your pictures even after magnification....... It looks perfect...
Looks fine to me too
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I guess it's something you have to see/feel in person, but if you're not happy with it, get it replaced!
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Can you point to the place on the phone where the bad man touched you?
I've got the same thing with my phone, I'll live. Loving the phone.
I have just been to my local CPW. No problems whatsoever. My replacement should be there by 5pm tomorrow.
Quite surprised, I was ready for the battle
Will see if the replacement is better
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Wow, I am surprised that they changed it. I have been looking at the pictures for couple of minutes now and still can't see anything I am getting worried of my eyesight
I don't see it, are you galkkng about the plastic section lifted at the bottom ?
I can't really see any difference vs the one I have, I guess my eyes are old
Mines the same from GPS, it's going back. Can only really tell when you run your finger over it.
It is really hard to catch on picture but people instore had no problem noticing it. It looks like its been not fitted properly and its lifted a bit.
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