Phone shuts off and freezes - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

2 days ago my phone (for the first time) just shut off and wouldn't turn back on even if I held the power button. It turned back on after plugging it into an outlet and holding the power button. The same thing happened today.
I'm using the stock battery (I just bought the Anker battery because I figure it's the battery causing issues) and I'm on Scott's CleanROM. I've had the phone since July (brand new) and haven't had any problems since.

How long have you been on this rom/release version? Got a new kernel or try any new kernel settings? Maybe try using the new battery for a few days to see if that's the problem?

xBeerdroiDx said:
How long have you been on this rom/release version? Got a new kernel or try any new kernel settings? Maybe try using the new battery for a few days to see if that's the problem?
Click to expand...
Click to collapse
+1. Sound kernel related. Did you mess with any voltage settings?
Sent from my SGH-I337 using XDA Premium HD app

AT&T - S4 - CleanROM 1.5 is the exact ROM I've had since I installed it. I'm not too sure what "kernal" means so I didn't change any voltage settings or anything like that.

Br4nd3n said:
+1. Sound kernel related. Did you mess with any voltage settings?
Sent from my SGH-I337 using XDA Premium HD app
Click to expand...
Click to collapse
iTech02 said:
AT&T - S4 - CleanROM 1.5 is the exact ROM I've had since I installed it. I'm not too sure what "kernal" means so I didn't change any voltage settings or anything like that.
Click to expand...
Click to collapse
OP, test that secondary battery out and see if that's your problem. keep us posted.
Br4nd3n, your device configuration is almost identical to mine. cheers.

Great setup isn't it? Cheers!
Sent from my SGH-I337 using XDA Premium HD app

iTech02 said:
2 days ago my phone (for the first time) just shut off and wouldn't turn back on even if I held the power button. It turned back on after plugging it into an outlet and holding the power button. The same thing happened today.
I'm using the stock battery (I just bought the Anker battery because I figure it's the battery causing issues) and I'm on Scott's CleanROM. I've had the phone since July (brand new) and haven't had any problems since.
Click to expand...
Click to collapse
I had a problem like this too, running a different ROM, CM 10.1, a nightly - I removed my battery and fully charged it in a stand-alone charger and returned it to my device and haven't had an issue since.

FourPointedFreak said:
I had a problem like this too, running a different ROM, CM 10.1, a nightly - I removed my battery and fully charged it in a stand-alone charger and returned it to my device and haven't had an issue since.
Click to expand...
Click to collapse
I think I just got unlucky with a defective OEM battery. The new battery comes in tomorrow so I'll stick it in there and let you guys know what happens.
Ironically, my phone has this issue when the battery discharges to around ~40%. It's fully charged right now so I want to test that theory as well.

iTech02 said:
I think I just got unlucky with a defective OEM battery. The new battery comes in tomorrow so I'll stick it in there and let you guys know what happens.
Ironically, my phone has this issue when the battery discharges to around ~40%. It's fully charged right now so I want to test that theory as well.
Click to expand...
Click to collapse
Well whatever works for ya. I'd hate to be that one case of a bad battery. Let us know.

So that didn't fix anything since I got the same issue again today with the Anker battery. I have a feeling it's the "hover your hand over the phone" gesture since this happens when the phone is in my pocket pressing against my wallet.

Related

Samsung GT 10.1 Sleep of death

Sorry about posting the thread here as I couldn't post it where it needed to go. I have had this GT 10.1 for a few days love what it can do but It continuously wants to go to sleep and not wake up. This is a locked rooted 32gb version.
I have noticed while it is in the dock it tends to only lock up on the home screen and it solved by just removing it from the dock and inserting it again into the dock. When its not in the dock it does the Sleep of death and If i plug it back into the dock while is SoD it will come back to life. I don't have any idea if this helps with your deductions on dealing with this bug. But I thought It could help somehow.
I didnt plug the dock into any power source either.
Well I tried doing the above now its boot looping DARN I REALLY like this thing
after the 3 or 4th SoD the OS got garbled and I had to do a factory reset and reload the OS using ODIN and back to Stock.
Gonna remove the OC kernal witch I had loaded and reload the STOCK OS until its fixed.
I have this problem, my tab 7 days old is dead... I was using it, turn it off connect it to charge it and it is not working now..
Is there any fix or way to get out of the sleep of death?
the asus transformer forum says it's fixed with 3.1 (mostly).
i guess it's the reason why the EU release is delayed permanently.
guys i dont thing there anything wrong with the tablet. i believe its the wall charger.ur usb on ur pc or laptot is not ready to charge ur tablet but it will at a slow rate, really slow.i tired charging it with the wall outlet n it would not do anything. called samsung thay wanted me to send it in for service.i said no.i have it charging with my laptop.that work for me.give it time to charge and u'll see it charging.the cable is good its the big box that plugs in to the wall thats bad.
gt 16gig gray unlocked
cyberleader said:
Gonna remove the OC kernal witch I had loaded and reload the STOCK OS until its fixed.
Click to expand...
Click to collapse
...........
Mine wouldn't turn on for the life of me yesterday...exchanged for a brand new unit at best buy....wtf!
Mine does the "Sleep of death" only with custom firmwares and when charging on the media dock...going back to stock fixes the issue...to wake up the tablet I had to make a combination of Power + Volume Down for several seconds until it finally turns on...
Mine was stock. No combination of button presses worked for me
Same with mine. I just shipped it back for repair...
Sent from my DROIDX using XDA App
Not true for me. My charger worked fine on my wife's 7" Tab.
Sent from my DROIDX using XDA App
eyecon82 said:
Mine wouldn't turn on for the life of me yesterday...exchanged for a brand new unit at best buy....wtf!
Click to expand...
Click to collapse
Samsung just told me this is a software issue which will be fix withthe upcoming summer update.
capufo said:
Samsung just told me this is a software issue which will be fix withthe upcoming summer update.
Click to expand...
Click to collapse
Yeah but until you get it fixed how do you get the update on it?
Sent from my DROIDX using XDA App
Ansextra said:
Yeah but until you get it fixed how do you get the update on it?
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
If you can't turn it on at all, you will have to send it to them, a technitian will look it up etc for more info on this call Samsung support at 1800.726.7864
capufo said:
If you can't turn it on at all, you will have to send it to them, a technitian will look it up etc for more info on this call Samsung support at 1800.726.7864
Click to expand...
Click to collapse
Exactly my point and what I ended up doing...
Sent from my DROIDX using XDA App
You just need to hold down the power button for 15 seconds, or so. Maybe 30. I've had this issue a few times in the few months I've had this. My bigger problem is the Wake of Death. The stupid thing turns itself on for no reason, and never goes back to sleep, so the battery is almost dead when I go to use it. This happens a few times a week. Drives me crazy.
ClarkSt said:
You just need to hold down the power button for 15 seconds, or so. Maybe 30. I've had this issue a few times in the few months I've had this. My bigger problem is the Wake of Death. The stupid thing turns itself on for no reason, and never goes back to sleep, so the battery is almost dead when I go to use it. This happens a few times a week. Drives me crazy.
Click to expand...
Click to collapse
The problem is that on a certain percentage of these tablets that does not work
Sent from my SPH-D710 using XDA App
It did not work on mine. I ended up sending it to Samsung for warranty repair.
My first one didn't do that but this one does for sure.
Sent from my GT-P7510 using Tapatalk
i only had 1 SoD in about 3 months, got leaked KH1 and pershots running
EmceeGeek said:
My first one didn't do that but this one does for sure.
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
same here...my first one died...my exchange unit randomly freezes, but the volume and power button works, unlike the first unit

[Q] HTC HD2 Won't Turn On Or Charge!

My HD2 recently froze, so i decided to pull out the battery, and now it wont turn back on
This is after i upgraded to Android 2.3.5 Gingerbread
How can i fix this?
More info would be really helpful. when did it freeze, during boot, after boot..did it ever boot up correctly and get pass the setup? are you using clk or magldr? can you link to which gingerbread ROM you used? sorry for all the questions but without some more accurate info we would only be taking an educated guess.
So my guess would be that it might just be coininsidense it froze and really the battery is just dead. Magldr does not charge when the phone is turned off so try and get a spare battery if you can to test it out. You might have some luck going into T-mobile and asking them about it only because they might be able to grab a battery out the back to test it for you. If your not using magldr other issues could be a bad download or you flashed the wrong ROM.
I use magldr and i had this problem once, infact it took me several days to get it up and running again. If you do find out its this which hopefully its all it is you can get a spare off ebay rather cheap. I bought three spare batteries plus a wall charger for them for around $10 or so...maybe $15.
Sounds like bent battery pins, which can happen when doing battery pulls.
Take out your battery again and look at the 3 pins that stick out and make sure none are bent and all connect to the battery.
Try this... Pull the battery, plug the phone into the charger, then while plugged in, insert the batter back into the phone.
The same thing just happened to my HD2. It froze so I pulled the battery out and now it wont turn on. The only difference with mine is that I was running stock software. I had not done any tinkering with it at all such as flashing ROMs to it and whatnot. Is it completely dead or could it just be a battery issue?
JosepHenry said:
The same thing just happened to my HD2. It froze so I pulled the battery out and now it wont turn on. The only difference with mine is that I was running stock software. I had not done any tinkering with it at all such as flashing ROMs to it and whatnot. Is it completely dead or could it just be a battery issue?
Click to expand...
Click to collapse
Did you try as I suggested in this thread?
orangekid said:
Did you try as I suggested in this thread?
Click to expand...
Click to collapse
Yes. I tried everything that was suggested but with no luck. =/
JosepHenry said:
Yes. I tried everything that was suggested but with no luck. =/
Click to expand...
Click to collapse
Battery might be fubar, I'd try another one.
To me it sounds like the battery pins if it wasn't for he said it froze, there is no description of when it froze but that it happened after he flashed a new ROM. If it was working fine for several hours and he hadn't pulled the battery out in that time then I would think its something else since it was working at one point. With out a little more info though we are just taking an educated guess...one of many things that could have happened.
Sent from my HTC HD2 using XDA App
htccraze said:
More info would be really helpful. when did it freeze, during boot, after boot..did it ever boot up correctly and get pass the setup? are you using clk or magldr? can you link to which gingerbread ROM you used? sorry for all the questions but without some more accurate info we would only be taking an educated guess.
So my guess would be that it might just be coininsidense it froze and really the battery is just dead. Magldr does not charge when the phone is turned off so try and get a spare battery if you can to test it out. You might have some luck going into T-mobile and asking them about it only because they might be able to grab a battery out the back to test it for you. If your not using magldr other issues could be a bad download or you flashed the wrong ROM.
I use magldr and i had this problem once, infact it took me several days to get it up and running again. If you do find out its this which hopefully its all it is you can get a spare off ebay rather cheap. I bought three spare batteries plus a wall charger for them for around $10 or so...maybe $15.
Click to expand...
Click to collapse
It froze when i was just going through my messages, i am using Magldr,. and the rom is Cyanogen MOD 7 Gingerbread 2.3.5, (TyphooN_CM7_v3.5.8-MAGLDR)
And yes i do have a spare battery, ive tried using new battery, but same problem applies. and the pins are all aligned
htccraze said:
To me it sounds like the battery pins if it wasn't for he said it froze, there is no description of when it froze but that it happened after he flashed a new ROM. If it was working fine for several hours and he hadn't pulled the battery out in that time then I would think its something else since it was working at one point. With out a little more info though we are just taking an educated guess...one of many things that could have happened.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Hey thanks for this information... my pins were bent and you saved me some hair pulling!
SOLVED!
orangekid said:
Sounds like bent battery pins, which can happen when doing battery pulls.
Take out your battery again and look at the 3 pins that stick out and make sure none are bent and all connect to the battery.
Click to expand...
Click to collapse
Man, your suggest has just solved my problem! many thanks :angel:
pull out the battery. press the 'on'button for several seconds. press the reset button. plug the phone into charger. insert battery.
that worked for me

[Q] HELP!! Phone died, wont charge

Hi. I loved this phone till today.
My phone died while working, went home to charge it..and it wont charge, plug it in to several different outlets nothing works. No lights, nothing..
Any suggestions?
See this thread and good luck.
http://forum.xda-developers.com/showthread.php?t=2013977
Sent from my Nexus 4 using xda app-developers app
chelsierae said:
Hi. I loved this phone till today.
My phone died while working, went home to charge it..and it wont charge, plug it in to several different outlets nothing works. No lights, nothing..
Any suggestions?
Click to expand...
Click to collapse
Where you running Faux's kernel?
Can you hold down the Vol +/- and then plug in your USB cable? If it is a red blinking light then I think it's a battery issue not supplying power to your motherboard.
elliot.newnham said:
Where you running Faux's kernel?
Can you hold down the Vol +/- and then plug in your USB cable? If it is a red blinking light then I think it's a battery issue not supplying power to your motherboard.
Click to expand...
Click to collapse
I dont even know what Fauz's Kernel is... I tired that and I still get nothing
chelsierae said:
I dont even know what Fauz's Kernel is... I tired that and I still get nothing
Click to expand...
Click to collapse
I believe it is the phone, not the charger. Grabbed my old phone that uses the same charger, and it charges that phone instantly..Not very happy with the Google Nexus 4
chelsierae said:
I believe it is the phone, not the charger. Grabbed my old phone that uses the same charger, and it charges that phone instantly..Not very happy with the Google Nexus 4
Click to expand...
Click to collapse
This happened to me today. The battery indicator is incorrect, and shuts down before notifying you sometimes.
Phone shut down on me randomly and wouldn't turn back on today. Plugging into the wall didn't help. It was only when I plugged it into my PC and let it charge for 5 minutes that it came back. Scary bug.
chelsierae said:
I dont even know what Fauz's Kernel is... I tired that and I still get nothing
Click to expand...
Click to collapse
No need to type in bold...
Faux is a developer who is putting together a new kernel for our device, basically it allows one to modify the 'engine' of our phone.
I think the consensus here is there is a manufacturing defect in your phone and a lot of other phones. It seems like this issue is connected to running a custom kernel but there are reports of 100% stock phone bricking (like yours)
It's time to call up google, nothing we can do from here.
elliot.newnham said:
No need to type in bold...
Faux is a developer who is putting together a new kernel for our device, basically it allows one to modify the 'engine' of our phone.
I think the consensus here is there is a manufacturing defect in your phone and a lot of other phones. It seems like this issue is connected to running a custom kernel but there are reports of 100% stock phone bricking (like yours)
It's time to call up google, nothing we can do from here.
Click to expand...
Click to collapse
I thanked you on accident, you didn't deserve it. There is no evidence that his phone is bricked, a user above reported the same thing happening and how he resolved it.
Also, he can type in bold if he wants to.
I hope the OP issue gets resolved. Wish you all the best buddy!
I'm having the same issue. Except this happened when I pulled the device new out of the box. Can't even get it to stay on long enough to get into bootloader mode. :-/ RMA time
Good luck on fixing the problem.
Sent from my Nexus 4 using Tapatalk 2

[Q] Nexus 7 Battery?

hello guys, i had recently bought a nexus 7 16gb about a month ago, and while i was gone for the weekend, my little sister was using it. When i returned, she said it had completely died and she had been charging all night but was still at 0%. I've tried the common fixes that everyone has tried, but for some reason my battery says it will not charge, but yet i left it on the charged for over 6 hours and its still at 0%. When i got to Settings > Battery > it has been unplugged for well over 18 hours. is there any fixes out there or any way to reset the battery stats? i'm on 4.1.2/ stock non-rooted. can post screenshots if needed. i dont want to keep charging and risk overcharging my battery or anything like that. It doesnt get hot, make any weird noises or anything. Thank you in advance!
I think you have loose battery connector.
and please post questions in Q&A section (xda made it for a reason)
stupid4life6 said:
hello guys, i had recently bought a nexus 7 16gb about a month ago, and while i was gone for the weekend, my little sister was using it. When i returned, she said it had completely died and she had been charging all night but was still at 0%. I've tried the common fixes that everyone has tried, but for some reason my battery says it will not charge, but yet i left it on the charged for over 6 hours and its still at 0%. When i got to Settings > Battery > it has been unplugged for well over 18 hours. is there any fixes out there or any way to reset the battery stats? i'm on 4.1.2/ stock non-rooted. can post screenshots if needed. i dont want to keep charging and risk overcharging my battery or anything like that. It doesnt get hot, make any weird noises or anything. Thank you in advance!
Click to expand...
Click to collapse
Sounds like a loose connection in the battery.
If you dare, pop the back open and then check the flex cable.
When she said that 'it has completely died', did she mean it just randomly went off when she was using it and the battery level wasn't empty, or did she mean that she had got the 4% warning and kept using it until it died? This is important.
If it was the former, then yes, the battery connector may have come out. If it was the latter, it's very unlikely its anything to do with the connector. I'm sure I've seen something before about a problem when someone has used it until it has completely ran out of charge until it switched off.
Sent from my Nexus 7 using tapatalk 2. (Gone off HD...)
stupid4life6 said:
hello guys, i had recently bought a nexus 7 16gb about a month ago, and while i was gone for the weekend, my little sister was using it. When i returned, she said it had completely died and she had been charging all night but was still at 0%. I've tried the common fixes that everyone has tried, but for some reason my battery says it will not charge, but yet i left it on the charged for over 6 hours and its still at 0%. When i got to Settings > Battery > it has been unplugged for well over 18 hours. is there any fixes out there or any way to reset the battery stats? i'm on 4.1.2/ stock non-rooted. can post screenshots if needed. i dont want to keep charging and risk overcharging my battery or anything like that. It doesnt get hot, make any weird noises or anything. Thank you in advance!
Click to expand...
Click to collapse
Ask her by the scruff of neck, did you drop my n7. If she say's yes, either send in for repair using your warranty or pop off the back. Since it is recently bought - probably better to use the warranty...
thank you guys for the replys, i dont think its a loose battery connector, i popped the back off and everything seems to be okay, i let it charge for like 8 hours and then have been playing with it for about 9 hours now, its what it says in the settings, but it still says the battery has 0%, but its functioning just fine..? idk, its pretty weird but its running completely normal..
knuckles1978 said:
When she said that 'it has completely died', did she mean it just randomly went off when she was using it and the battery level wasn't empty, or did she mean that she had got the 4% warning and kept using it until it died? This is important.
If it was the former, then yes, the battery connector may have come out. If it was the latter, it's very unlikely its anything to do with the connector. I'm sure I've seen something before about a problem when someone has used it until it has completely ran out of charge until it switched off.
Sent from my Nexus 7 using tapatalk 2. (Gone off HD...)
Click to expand...
Click to collapse
yes she said she play stupid temple run until it was completely dead, then didnt charge it until a couple hours before i got home and she said it read 0% the whole time it was charging
Your charger might not be putting out 5volts
Sent from my Nexus 7 using xda app-developers app
thank you xateeq, Wilks3y, and knuckles, it was just a loose cable. Also, when i had the back off, i noticed there was 4 soft buttons but only three that are pressable (power, vol up and vol down). did they have plans to make a camera shortcut perhaps? also, i realized there were two screws that are missing out of the holes. is that a normal mishap on their behalf? thanks for the answers guys, just a little curious.
stupid4life6 said:
there were two screws that are missing out of the holes. is that a normal mishap on their behalf? thanks for the answers guys, just a little curious.
Click to expand...
Click to collapse
Yes, that's normal, because they caused the screen lift in the first parties of N7, and without them the issue seems to have been resolved
stupid4life6 said:
thank you xateeq, Wilks3y, and knuckles, it was just a loose cable. Also, when i had the back off, i noticed there was 4 soft buttons but only three that are pressable (power, vol up and vol down). did they have plans to make a camera shortcut perhaps? also, i realized there were two screws that are missing out of the holes. is that a normal mishap on their behalf? thanks for the answers guys, just a little curious.
Click to expand...
Click to collapse
Yeah when you had the back off you would have seen the empty square bit where there was originally going to be a rear camera, before Google told asus to take it out of the design. Sure someone from the modding community will be working on that.... In fact i saw a thread where they found out what camera was going to be in there, and they were in the process of trying to get it in and working...
Sent from my Nexus 7 using tapatalk 2. (Gone off HD...)

Nexus 4 Shuts Down Randomly and Battery Problem

Help people, I have the nexus 4 for over 3 weeks and great but a few days ago when it was nearly full battery (around 80% or so) suddenly shutted down and I couldn't turn it back on until after 1 min or so plugging in. I did not care about it the first time ... But today, after having it charging about 2 or 3 hours I disconnected the cable to use the phone and the battery dropped from 90%+ to 8%, so I connected the cable and put it back to 100%, used it for 1 hour and it suddenly dropped back to 2% from 80% and then shutted down instantly.
Here are some screens.
Help please, and yes I have used the search function, but didn't find the solution on other posts.
tacwold said:
Help people, I have the nexus 4 for over 3 weeks and great but a few days ago when it was nearly full battery (around 80% or so) suddenly shutted down and I couldn't turn it back on until after 1 min or so plugging in. I did not care about it the first time ... But today, after having it charging about 2 or 3 hours I disconnected the cable to use the phone and the battery dropped from 90%+ to 8%, so I connected the cable and put it back to 100%, used it for 1 hour and it suddenly dropped back to 2% from 80% and then shutted down instantly.
Here are some screens.
Help please, and yes I have used the search function, but didn't find the solution on other posts.
Click to expand...
Click to collapse
What apps have you installed lately, maybe there is a rogue one. Install BetterBatteryStats for app behaviour and Cpu Spy for deep sleep issues.
Are you rooted? Custom rom or kernel? Undervolted or overclocked?
gee2012 said:
What apps have you installed lately, maybe there is a rogue one. Install BetterBatteryStats for app behaviour and Cpu Spy for deep sleep issues.
Are you rooted? Custom rom or kernel? Undervolted or overclocked?
Click to expand...
Click to collapse
I'm not rooted, all at stock. I didn't touch the voltages, I didn't do anything. I installed some games (vector, pudding thd, order and chaos) evernote, mega manager, pulwifi.
I'll install betterbatterystats and cpuspy, thank you.
Edit: look what happened to the battery now...
Also I attached a pic of the cpuspy, I can't install betterbatterystats because it costs 2 dollars
tacwold said:
I'm not rooted, all at stock. I didn't touch the voltages, I didn't do anything. I installed some games (vector, pudding thd, order and chaos) evernote, mega manager, pulwifi.
I'll install betterbatterystats and cpuspy, thank you.
Edit: look what happened to the battery now...
Also I attached a pic of the cpuspy, I can't install betterbatterystats because it costs 2 dollars
Click to expand...
Click to collapse
I think there is a free version of BBS on XDA , here http://forum.xda-developers.com/attachment.php?attachmentid=1240843&d=1344068311. Consider buying it on Play in the future if it benefits you.
Battery levels can be inconsistent at times, especialy after deep sleep.
gee2012 said:
I think there is a free version of BBS on XDA , here http://forum.xda-developers.com/attachment.php?attachmentid=1240843&d=1344068311. Consider buying it on Play in the future if it benefits you.
Battery levels can be inconsistent at times, especialy after deep sleep.
Click to expand...
Click to collapse
Here it is, and thanks for the replies.
Look in Partial Wakelocks for the biggest consumers.
gee2012 said:
Look in Partial Wakelocks.
Click to expand...
Click to collapse
I looked but I don't know what does that mean, sorry I'm a little noob. Is there anything wrong with it? I though that was just the sound cause I had it at max while I played after that happened.
Edit: I ordered it by count and the RILJ thing is the one at the top. (its not the attached pic)
tacwold said:
I looked but I don't know what does that mean, sorry I'm a little noob. Is there anything wrong with it? I though that was just the sound cause I had it at max while I played after that happened.
Click to expand...
Click to collapse
I see nothing abnormal on usage, just use the phone and see if this behaviour continues. If it does better do a factory reset or reflash the latest factory image.
gee2012 said:
I see nothing abnormal on usage, just use the phone and see if this behaviour continues. If it does better do a factory reset or reflash the latest factory image.
Click to expand...
Click to collapse
Okay I'll uninstall the latest apps I installed and will use the phone normally, if this happens again I'll do a factory reset and if the problem continues I'll call google. Thank you :good:
I wish I could be more help but I had the exact same issue. I could not figure out what was wrong with it but I had previously broken the screen and sent my N4 back to LG for repair. Since it was still under limited warrenty from that repair I sent it back to them again. They said they replaced the charger connector. I got it back and it seems to work fine now.
My issue started after I updated to 4.2.2 I believe. I don't know the root of it but my advice would be to do what you said and call Google or LG.
stones1313 said:
I wish I could be more help but I had the exact same issue. I could not figure out what was wrong with it but I had previously broken the screen and sent my N4 back to LG for repair. Since it was still under limited warrenty from that repair I sent it back to them again. They said they replaced the charger connector. I got it back and it seems to work fine now.
My issue started after I updated to 4.2.2 I believe. I don't know the root of it but my advice would be to do what you said and call Google or LG.
Click to expand...
Click to collapse
Thank you anyway
Similar issue here - I've been using the same apps since I first installed them after N4 purchase (meaning no new apps/games installed in the last few days and no settings changed). Took a nap for a couple of hours and woke up to see N4 completely dead - 0% batt. Charging it now and looking at partial wakelocks etc, havn't seen anything out of the ordinary. Hopefully it doesn't occur again but in the meantime still looking for a reason why this would suddenly happen.
Are you guys using the stock chargers? And charging through mains?
Rizy7 said:
Are you guys using the stock chargers? And charging through mains?
Click to expand...
Click to collapse
Yeah, am on stock JB 4.2.2, unlocked and rooted though, no other change like new roms flashed or anything. I use the stock charger and charge through mains.
I think there have been a few threads with this issue and nexus4s even prior to 4.2.2 and supposedly it was hardware. I called support while talking it through she had heard a few similar cases and it seems to be a hardware/software design issue. My wonder is how can I enforce 'never deep sleep' because my kernel doesn't seem obey.
I woke up this morning with the indicator light on but phone dead requiring reset (charged though - if not overly so). Just now it died again while sitting on my desk at 80% charge and deep sleeping again.
---------- Post added at 06:24 PM ---------- Previous post was at 06:13 PM ----------
Guiding.God said:
Yeah, am on stock JB 4.2.2, unlocked and rooted though, no other change like new roms flashed or anything. I use the stock charger and charge through mains.
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I've read in a few places today the stock charger has been causing a lot of the charging issues and plan to switch to my old g2's charger tonight
Just RMA'd my nexus for powering off for no reason - would do it a few times a week (and extremely buzzing earpiece - which I was living with), never had a problem putting it back on though or had issues by battery levels being eratic) did quite a bit of testing over the space of a few weeks and found it continued to do it after wiping/fomatting everything and on Stock 4.2.2 non rooted and locked BL. As far as I am concerned if its still doing it with the stock out of the box set up its a hardware fault.
Mine has powered off unexpectedly twice in 30 days. Should I get it rmad?
Sent from my Nexus 4 using xda premium
gamepr said:
Mine has powered off unexpectedly twice in 30 days. Should I get it rmad?
Sent from my Nexus 4 using xda premium
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Dunno about that its up to you mine was doing it 2-3 times per week. I would wipe everything including userdata, reflash stock rom and monitor before going through the rigmorole of the RMA to make sure its deffo a hardware fault. Biggest problem with the RMA is the fact they put a hold on your credit/debit card for the price of the phone. So basically if you don't have the funds available you are shafted (I think you would have to send off to LG in that case).
I got the same problem ..just that my n4 back cracked while was charging :-\
maybe you should try to flash other kernel and rom if you cant solve this issus. if your N4 is unrooted then just bring it to LG store, you got warranty rite ?

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