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Hi guys,
I recently picked up a used S4 on Craigslist for cheap because the guy "screwed up" using Odin and flashed something that caused his phone to not register on any networks. I figured, what the hell, it's cheap enough and I might be able to restore it. So far I've restored the Rogers firmware over Odin and tried installing a custom rom/recovery too. I'm still getting this problem unfortunately. The IMEI reported with *#06# and in the status screen does match the sticker on the inside of the phone.
So I'm sure everyone's going to suggest that the phone was stolen and the IMEI has been blacklisted. My provider (Fido/Rogers) apparently doesn't care if the IMEI is blacklisted, they'll let it run anyway. I called up Fido anyway (since I'm a Fido customer) and asked them about the IMEI of this phone and they say they don't have any record of anyone calling in reporting it stolen and they don't have an IMEI database so she didn't have much to say about it.
Does anyone have any other suggestions? I've also flashed just the kernel, and I will flash a modem onto it too. I know my SIM card works, and both my SIM card and the last owners SIM cards don't work. I know the radio works because it picks up the emergency signal fine, and the SIM tray isn't damaged because when I put in my Fido SIM the Fido APN's automatically come up, as well as the lock screen goes from "No SIM inserted" to "unregistered SIM." Could my EFS partition be borked? Wifi works and IMEI shows up correctly.
The buyer said he would take the phone back if I can't fix it, but I want to try a bit more before I give up. If anyone has any ideas or suggestions, that would be great. Thanks a lot in advance XDA!
Summary:
-Used S4
-Owner flashed something wrong in Odin
-Gets "Not registered to network" error, unregistered SIM error
-Tried restoring
-Tried new ROM/Recovery
-Carrier says IMEI is fine, also tried directly registering the IMEI to my account
-IMEI is correct in settings/sticker on back of phone
-Wifi/everything else all works
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
MatinatorX said:
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
Click to expand...
Click to collapse
My girlfriend has a Bell sim, which when we insert, gives us the "Please enter unlock code" screen.
My sim does not do that. I know this device is for my carrier, but I figure the easiest way to get this going is to just unlock it and see if the problem persists on other networks.
I've tried that unlock tutorial before. The first time I tried it, when I just got the phone from the previous owner, it said "Golden-backup does not exist" so I couldn't do the restore step of that guide. After Odin-flashing everything and starting over, I can't even get into the UMTS menu anymore! I'll try another restore and give it another go though.
Edit: Another problem. I did a restore again using Odin and notices that it never properly wipes the phone. When I finish flashing, my Wifi still autoconnects on first boot, and every few seconds, a process crashes causing the phone to freeze. Has anyone heard of this kind of problem before?
Quick update:
Managed to Odin-flash it to the earliest firmware I could find for the phone without any crashing or freezing problems. Trying to do the network unlock method mentioned online. It does not work, even though I'm following the instructions to a T. Could it be that my EFS partition is borked and that the NV rebuild can't happen, meaning my radio configuration would also be borked?
Edit: Oh and when I booted up my phone for the first time, the phone was actually ON Fido! But within a few seconds, it went back to "Emergency calls only."
Hmm, that is some odd behavior, and definitely not a carrier lock. Shame it's never that simple to fix.
Not quite the same as your issue, but I lost my ability to make and receive calls after flashing a newer modem on an AOSP firmware. Flashing custom kernels, older modems, the latest stock rom and kernel were no help at all. I tried everything I could think of short of groveling. In the end the only way I got everything working again was to flash the original factory firmware my phone shipped with, factory wipe it from stock recovery, then flash it again. If you've already tried that (and I'm guessing you have), consider contacting Samsung regarding warranty. They've been really good to me in the past, even with second-hand phones.
I can confirm that Odin doesn't clean everything out. In my trials I also noticed that flashing via ODIN without a factory reset presented no setup wizard, caused lots of FC's and left some previous files hanging around.
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
make sim fit tighter
graydiggy said:
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
I had trouble with my handset after it got run over in the street, making it's otterbox earn it's money. The only bad symptom after that episode was Emergency calls only kept recurring.
I cut a tiny square of transparent scotch tape, avoided touching the sticky side, and placed it squarely on the SIM chip's backside, to make it fit the sim slot more snugly. It sounds like you should try stacking two or three layers on your chip as it sounds to be more loose than mine is.
Hi everybody! Thanks for all the help trying to fix it! It ended up being that the guys the previous owner had unlock it used the debug-menu unlock method and my phone was one of the ones that doesn't accept it. Lots of other people complained about similar problems as me in the free unlock method thread. In the end, I paid for the FastGSM USB Unlock method and it fixed the problem.
OH MY GOSH YOU JUST SAVED ME from buying another phone!! THANKS so much.. I added 3 layers of tape on the back of my sim and it works!!! weird.. cause I have the Dual Sim.. and it was the first sim that would not work. the second sim was fine.. anyways.. THANKS SO MUCH!!
Hey guys. I would love some help here; recently I had my Nexus 4 lost, and found again. I called Virgin (My phone company) and cut my phone service off. Once I found it, I called and turned it back on. For about an hour it kept saying that the network could not be found, and when I tried to force it to connect in the settings, it said my sim card couldn't be used on the network. I did factory reset from the menu, but it only got worse. It than wouldn't even recognize I had a sim card. I looked online about IMEI and typed in #*06#* or whatever it was, and there was nothing there. Completely blank. I have no idea what to do, and am currently trying to flash stock rom. If it helps, I was running Paranoid Android 3.99 RC2 when I turned my phone service off. Any replies would be appreciated. Thanks.
*EDIT*: I restored to Android 4.4 using the factory image provided by Google, and I now have a IMEI number, but it still wont allow me to connect to the network.
*EDIT 2*: After doing some research on the Virgin site, I found out that there was a blacklist that your phones IMEI goes on after reporting it stolen. Basically, when I called in to get it off of it, it was never taken off. Those ****ers said it was going to cost me $150. This thread can be kept for future reference to other people, or deleted if needed. Thanks.
MuZiiX said:
Hey guys. I would love some help here; recently I had my Nexus 4 lost, and found again. I called Virgin (My phone company) and cut my phone service off. Once I found it, I called and turned it back on. For about an hour it kept saying that the network could not be found, and when I tried to force it to connect in the settings, it said my sim card couldn't be used on the network. I did factory reset from the menu, but it only got worse. It than wouldn't even recognize I had a sim card. I looked online about IMEI and typed in #*06#* or whatever it was, and there was nothing there. Completely blank. I have no idea what to do, and am currently trying to flash stock rom. If it helps, I was running Paranoid Android 3.99 RC2 when I turned my phone service off. Any replies would be appreciated. Thanks.
Click to expand...
Click to collapse
Below are the threads with same issue.. Have a look over them and see if it helps.
In all the cases, the users were on PA RC2.(This ROM might be causing some problems)
Thread 1
Thread 2
Thread 3
Rohit02 said:
Below are the threads with same issue.. Have a look over them and see if it helps.
In all the cases, the users were on PA RC2.(This ROM might be causing some problems)
Thread 1
Thread 2
Thread 3
Click to expand...
Click to collapse
Thanks for the info, but I now have a IMEI number when I flashed Google's stock 4.4 image, but it still says it cant connect to the network. Any ideas?
Just restore any CWM or TWRP backup. It worked for me after i lost my imei and basband while flashing 4.4.
Nothing to do about a blacklist. Ask them again and explain the situation. Contact a consumer rights organization otherwise.
Sent from my N4, wanna know what I am doing? Check http://team-fun.eu
i have one nexus 4 purchased from Ebay. it has
4.4.2 OS STOCK,
base band M9615A-CEFWMAZM-2.0.1700.97
KERNEL 3.4.0-perf-g2cae413 WED nov 20 14:54:28 PST 2013
build number KOT49H
it has unlocked bootloader, rooted, twrp installed.
it is able to show me IMEI number in about phone and as well as on dialer *#06#
now the problem is, when i insert sim card, it show me no service and no signal in status bar.
so not able to use phone.
kindly help me
Flash the latest factory image.
My N7's baseband version is M9615A-CEFWMAZM-2.0.1700.98, so I think you have the 4.3 baseband which is incompatible with the 4.4 roms, that's why you don't get service.
arunkarnwal1981 said:
i have one nexus 4 purchased from Ebay. it has
4.4.2 OS STOCK,
base band M9615A-CEFWMAZM-2.0.1700.97
KERNEL 3.4.0-perf-g2cae413 WED nov 20 14:54:28 PST 2013
build number KOT49H
it has unlocked bootloader, rooted, twrp installed.
it is able to show me IMEI number in about phone and as well as on dialer *#06#
now the problem is, when i insert sim card, it show me no service and no signal in status bar.
so not able to use phone.
kindly help me
Click to expand...
Click to collapse
Did you reboot the phone after inserting the Sim card or enable airplane mode on and off?
scream4cheese said:
Did you reboot the phone after inserting the Sim card or enable airplane mode on and off?
Click to expand...
Click to collapse
yes already done but no effect
Erovia said:
Flash the latest factory image.
My N7's baseband version is M9615A-CEFWMAZM-2.0.1700.98, so I think you have the 4.3 baseband which is incompatible with the 4.4 roms, that's why you don't get service.
Click to expand...
Click to collapse
updated it at said baseband but still no service and also phone not searching any network on network selection option
4.4.2 OS STOCK,
base band M9615A-CEFWMAZM-2.0.1700.97
something wrong over there.
stock 4.4.2 comes with .98 radio
stock 4.4 comes with the .97
also what is the bootloader version?
anyway i would recomment flashing stock factory images
arunkarnwal1981 said:
i have one nexus 4 purchased from Ebay. it has
4.4.2 OS STOCK,
base band M9615A-CEFWMAZM-2.0.1700.97
KERNEL 3.4.0-perf-g2cae413 WED nov 20 14:54:28 PST 2013
build number KOT49H
it has unlocked bootloader, rooted, twrp installed.
it is able to show me IMEI number in about phone and as well as on dialer *#06#
now the problem is, when i insert sim card, it show me no service and no signal in status bar.
so not able to use phone.
kindly help me
Click to expand...
Click to collapse
Best solution is try some another "micro sim".
DONT cut it but bring it from your service provider.
Rohit02 said:
Best solution is try some another "micro sim".
DONT cut it but bring it from your service provider.
Click to expand...
Click to collapse
already tried with no luck
From what I know I believe the sim cards can have hardware within 1/16th of an inch from the side, or it might have been 1/8th but yes dont cut the card, um I know it sucks but back up what you can with something like titanium backup, then try undoing what could be the cause, so flash stock rom. With titanium backup you just hit backup/restore then the checkmark in the top right then scroll way down and hit restore apps/missing apps+sys data... if it fixes the problem then great but put a copy of the backup on your computer in case the extsdcard gets wiped too for some reason or in case you have to send it in
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
mejakola said:
From what I know I believe the sim cards can have hardware within 1/16th of an inch from the side, or it might have been 1/8th but yes dont cut the card, um I know it sucks but back up what you can with something like titanium backup, then try undoing what could be the cause, so flash stock rom. With titanium backup you just hit backup/restore then the checkmark in the top right then scroll way down and hit restore apps/missing apps+sys data... if it fixes the problem then great but put a copy of the backup on your computer in case the extsdcard gets wiped too for some reason or in case you have to send it in
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
nothing going on.
i installed stock 4.3 but still same issue.
arunkarnwal1981 said:
nothing going on.
i installed stock 4.3 but still same issue.
Click to expand...
Click to collapse
how did you install it?
what about 4.4.2?
are you flashing roms of it or using a software on your computer?
its been a while since i was ontop of an htc
mejakola said:
how did you install it?
what about 4.4.2?
are you flashing roms of it or using a software on your computer?
its been a while since i was ontop of an htc
Click to expand...
Click to collapse
i use following method to downgrade
http://forum.xda-developers.com/nexus-4/general/how-to-how-to-flash-factory-image-t2010312
Ill ponder for a while and see if I can brainstorm a solution, ill ask around a bit and see what I come up with,
If your worried about your warranty and your carrier won't help you, I suggest going to best buy and letting the Samsung guys take a crack at it, they have the proper software to find the problem.
OK when you first got the phone was the sim working?
Is it a carrier specific device?
If yes are you using a sim card from that carrier?
Is the phone unlocked or factory unlocked or is it locked?
Was there any thing you did such as flashing custom roms?
I think it may have a bad Imei but I'm still trying to figure that out
mejakola said:
OK when you first got the phone was the sim working?
Is it a carrier specific device?
If yes are you using a sim card from that carrier?
Is the phone unlocked or factory unlocked or is it locked?
Was there any thing you did such as flashing custom roms?
I think it may have a bad Imei but I'm still trying to figure that out
Click to expand...
Click to collapse
yes it was working.
today again i downgrade to 4.2.2 but still same issue.
i was noticed that when i use *#*#4636#*#* > phone information> it show me UNKNOWN in set preferred network type and none of type is selectable
but when i switch off radio then i am able to select network type and phone sow me my carrier but no signal due to radio is off. after switch on radio same condition. and no service.
as i am in india so i do not think that blaclist issue matter but i check and imei is clear.
arunkarnwal1981 said:
yes it was working.
today again i downgrade to 4.2.2 but still same issue.
i was noticed that when i use *#*#4636#*#* > phone information> it show me UNKNOWN in set preferred network type and none of type is selectable
but when i switch off radio then i am able to select network type and phone sow me my carrier but no signal due to radio is off. after switch on radio same condition. and no service.
as i am in india so i do not think that blaclist issue matter but i check and imei is clear.
Click to expand...
Click to collapse
dont know if you ever got your issue fixed or not, i had a similar problem the other day on my galaxy s4 i337
i was able to make phone calls and recieve text messages but i could not access the internet through the network, my carrier actually did something that helped but didnt fix it... the technical support team had me turn off the phone and then they erased me from the network, so when i turned the phone back on the phone rebuilt the network through the sim card and for some reason i have better reception now...
i still could not connect to the internet via wifi or mobile network so i factory wiped and installed the stock firmware.
do you have somewhere to go where they can "officially" flash the stock firmware? here in the usa i can take my phone to BestBuy, a large electronics dealer, and they have a samsung area that the people have the tools to do so.
maybe your network carrier can help you, maybe its not a phone issue but rather a network provider issue.
mejakola said:
dont know if you ever got your issue fixed or not, i had a similar problem the other day on my galaxy s4 i337
i was able to make phone calls and recieve text messages but i could not access the internet through the network, my carrier actually did something that helped but didnt fix it... the technical support team had me turn off the phone and then they erased me from the network, so when i turned the phone back on the phone rebuilt the network through the sim card and for some reason i have better reception now...
i still could not connect to the internet via wifi or mobile network so i factory wiped and installed the stock firmware.
do you have somewhere to go where they can "officially" flash the stock firmware? here in the usa i can take my phone to BestBuy, a large electronics dealer, and they have a samsung area that the people have the tools to do so.
maybe your network carrier can help you, maybe its not a phone issue but rather a network provider issue.
Click to expand...
Click to collapse
thanks for reply but my problem is , there is no network so no
phone
calls or msg. I already tried many sim card cutted and non
cutted
both. something is bad with radio.
arunkarnwal1981 said:
thanks for reply but my problem is , there is no network so no
phone
calls or msg. I already tried many sim card cutted and non
cutted
both. something is bad with radio.
Click to expand...
Click to collapse
Mkay I'm not real sure about that so I would check the forums for your phone and see what you can find since you narrowed down the problem
---------- Post added at 02:41 AM ---------- Previous post was at 02:31 AM ----------
arunkarnwal1981 said:
thanks for reply but my problem is , there is no network so no
phone
calls or msg. I already tried many sim card cutted and non
cutted
both. something is bad with radio.
Click to expand...
Click to collapse
Mkay I'm not real sure about that so I would check the forums for your phone and see what you can find since you narrowed down the problem
Best of luck
to you
It's a little bit strange but you can try to use an adhesive tape on the side of sim card to prevent a short circuit between contacts and the sim card's metalic tray.
It worked for me.
hey guys,
I have just gotten my phone back from repair. It was getting the cracked lCD replaced.
So i went and put my SIM card into the SIM slot then i rebooted my phone, just to see a "No SIM" message which then proceeded to say "Insert SIM card". My wifi and everything is working and i can make emergency calls. I have previously had problems with my EFS folder and a corrupt IMEI but i fixed that issue and i don't believe that these two incidents are related whatsoever.
This is the thread with all of the information of my last problem. http://forum.xda-developers.com/galaxy-s5/help/service-t2898890
To try and solve this new problem, i have done the following:
1. Taken the sim card out and restarted phone and entered the sim card back in numerous times in various different sequences.
2. Done a full factory reset, reflashed a new rom, modem and bootloader.
3. Restored the EFS folder.
4. Tried a different SIM card.
This could be a hardware issue, but i feel as though it is software related, but i am no genius so i am open to any suggestions as to what it may be and how i may be able to fix it. If i am not able to fix it i will just send it back to the phone repairers and see what they can do to resolve the problem, but that would be the last thing i want to do.
thanks for any help.
not to worry. I have now solved the problem and everything is working perfectly.
1221ross1221 said:
not to worry. I have now solved the problem and everything is working perfectly.
Click to expand...
Click to collapse
And you did this by doing what?
Having the exact same issue on an S4 mini.
DSwarP said:
And you did this by doing what?
Having the exact same issue on an S4 mini.
Click to expand...
Click to collapse
i was on android 4.4.2 thouchwiz, i then upgraded to android 5, which also meant i had to upgrade the modem, which seemed to fix the problem. I then downgraded back down to android 4.4.2 touchwiz and that solved the problem.
so maybe you could try upgrading your modem or something? let me know if that works.
1221ross1221 said:
i was on android 4.4.2 thouchwiz, i then upgraded to android 5, which also meant i had to upgrade the modem, which seemed to fix the problem. I then downgraded back down to android 4.4.2 touchwiz and that solved the problem.
so maybe you could try upgrading your modem or something? let me know if that works.
Click to expand...
Click to collapse
By modem do you mean radio?
It's an unrooted phone in my case, unfortunately.
the modem is a file or software i guess you could say in which controls the the signal on your phone.
hmmmm, im not sure what you could do then... im guessing you do not plan on rooting either?
Hey guys
I was out shopping tonight and the weirdest thing happened to me. My data stopped working. I realized it when I was trying to make a phone call.
I toggled airplane mode on and off "nothing"
Power cycle "nothing"
Reset back to factory settings while on pure nexus rom "nothing"
Unrooted and flashed stock factory image and you guessed it. Still no dice.
Weird thing is that when I put my sim card in my note 5 it works fine.
When I put my wife's sim card, she's with another provider, in my nexus 6P it works with the exeption of LTE. For some reason when I put another provider's SIM card LTE doesn't work.
I bought my phone off of Kijiji so I'm not sure I can call google for an RMA.
It's just weird that my sim card work fine with another phone and that another sim card works on my phone.
I'm stumped guys.
Any suggestions?
did you try reflashing the radio from fastboot?
chankalson said:
did you try reflashing the radio from fastboot?
Click to expand...
Click to collapse
Doesn't flashing factory image take care of the radio too?
mrnovanova said:
Doesn't flashing factory image take care of the radio too?
Click to expand...
Click to collapse
Yes the radio is in the factory image, if you did it manually it's possible you forgot the radio.img. If you bought the phone used it's possible it has been reported stolen or the previous owner stopped making payments. That's all I can think of, also make sure your APN is absolutely correct for your provider.
jawmail said:
Yes the radio is in the factory image, if you did it manually it's possible you forgot the radio.img. If you bought the phone used it's possible it has been reported stolen or the previous owner stopped making payments. That's all I can think of, also make sure your APN is absolutely correct for your provider.
Click to expand...
Click to collapse
It was working just fine until last night. I flashed the whole factory image, radio included. It works with a SIM from a different provider. No LTE though.