Touchscreen Not Responding -- Possible to Remote Wipe? - Nexus 4 Q&A, Help & Troubleshooting

My screen and digitizer were broken over the weekend, and as it turns out, I did not enable remote wipes in the Google+ Settings like I thought I had. Is there a way for me to access the Nexus 4 by USB or another way to enable a factory reset so I can sell it for parts without my data on it?
I can't remember if I have debugging enabled or not, either, and I know for a fact that the phone isn't rooted.
Is there anything I can do to wipe the phone clean without being able to use the touchscreen?
Thanks so much for your help.

Download the factory images from Google
Extract
Plug phone into pc
Run the flashall.bat
It will factory reset and erase all your data from the device
Sent from my Nexus 4 using xda app-developers app

Download the factory image and flash it on your phone with Odin3.
Of course your can't get your data off of it.
You could just buy a new display module for it. If you like the phone.

ninjosh97 said:
Download the factory image and flash it on your phone with Odin3.
Of course your can't get your data off of it.
You could just buy a new display module for it. If you like the phone.
Click to expand...
Click to collapse
Odin work with the Nexus 4?

baseballfanz said:
Odin work with the Nexus 4?
Click to expand...
Click to collapse
No. He forgot which forum he was in.

Ah dang your right! My bad.
They're right, Odin is just for Samsung phones.
With the Nexus 4 you don't need it. Just use Fastboot and the ADB.

Thank you guys so much! And part of the reason I'm not just sending it in for replacement is that many of the services are out of stock with the screen/digitizer and if I'm going to be paying around 200 anyway (LG won't quote an approximate price, either), I'll snag a brand new phone instead of a refurbished one.

Sure, hit the Thanks button if you like.
I broke the screen on my Nexus 7, and they said that a new one would cost $170. I did what you are going to to XD.

ninjosh97 said:
Sure, hit the Thanks button if you like.
I broke the screen on my Nexus 7, and they said that a new one would cost $170. I did what you are going to to XD.
Click to expand...
Click to collapse
I know it's a joke really. If the screen costs 170 then they did really well getting the rest of the tablet for 30 bucks
Sent from my Nexus 4 using xda app-developers app

I know, I thought I was going to puke when they told me it was $170.
I didn't know it was the same deal with N4.

Related

Testing waters replace 8gb with 16gb switch screens

Ok so I am going through a little bit of a problem with my device it seems to be stuck on the google black screen of doom... Been searching and searching but I cant seem to find an answer or a solution as to how to get it to recognize on my pc or just boot up to the bootloader or recovery. I have been checking out a couple devices on ebay and was thinking if I would be able to switch out the screen on my nexus and would it be compatible with a 16gb if I chose to go that route or just get another 8gb cracked and switched them out. Does it sound doable? I am planning on taking my phone to a shop to repair the screen switch out the glass on my vivid. If they do a good job I would seriously consider it but as I said this is wishful thinking down the road. I am hoping I can solve this problem on my device I would hate to be the one to hardbrick his Nexus 7 on such a silly mishap.
anyone think this would work seriously looking into doing this if i can get a 16gb under 100. I am losing hope on getting my device to work.
clago87 said:
anyone think this would work seriously looking into doing this if i can get a 16gb under 100. I am losing hope on getting my device to work.
Click to expand...
Click to collapse
whats when you hold down both volume buttons when turning it on?
Have you tried plugging your nexus into a PC then going into bootloader?
Sent from my Nexus 7 using xda app-developers app
Yea i have tried everything the only thing my pc recognizes is apx on the device. Cant get into the bootloader for the life of me. There is a thread i am hoping can break through on restoring the bootloader but it's on linux.
Sent from my HTC PH39100 using xda premium

[Q] how to save hard bricked nexus 4??

Hi all, so I went to flash Franco kernel on my n4, and I clicked on nexus 4 kernels, but somehow ended up going to the page with the gnex kernels, and flashed that instead. I didn't realize that till after I bricked my phone when I went on my friends phone and then checked the page. Idk how that happened that I was directed to the gnex kernel page, but I was. So anyway, I hard bricked my phone and wondering if There's any way to save it? It won't even boot up, or go into bootloader mode, or anything. please help?? Thanks!
Try holding volume down and then plugin your usb cable in your pc. Worked for me and mine is still hardbricked! Maybe you can get into fastboot and restore
lowtje said:
Try holding volume down and then plugin your usb cable in your pc. Worked for me and mine is still hardbricked! Maybe you can get into fastboot and restore
Click to expand...
Click to collapse
it doesnt even turn on, and i have a mac :/ i have no way to get into fastboot mode
It doesn't turn on? What did you mean? Do you see the Google logo when you press the power button? Try holding volume keys and power to get to fast boot.
Try downloading the drivers from the pdanets software. I think they have a Mac version which will enable you to use fast boot on Mac. Go to Google factory images page and download the nexus 4 image. Unzip it and use flash the boot image by using the fastboot command : fastboot flash boot boot.IMG
Sent from my Nexus 4 using xda app-developers app
Ieatnoobs said:
It doesn't turn on? What did you mean? Do you see the Google logo when you press the power button? Try holding volume keys and power to get to fast boot.
Try downloading the drivers from the pdanets software. I think they have a Mac version which will enable you to use fast boot on Mac. Go to Google factory images page and download the nexus 4 image. Unzip it and use flash the boot image by using the fastboot command : fastboot flash boot boot.IMG
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
like i mean that no matter how long i hold the power button, the phone doesnt turn on. its just a black screen. no logo, no boot anumation, nothing. i cant even boot into fastboot or recovery, so i cant do any fastboot commands
Maybe the battery is dead? Try charging it?
Sent from my Nexus 4 using xda app-developers app
Melad360 said:
like i mean that no matter how long i hold the power button, the phone doesnt turn on. its just a black screen. no logo, no boot anumation, nothing. i cant even boot into fastboot or recovery, so i cant do any fastboot commands
Click to expand...
Click to collapse
Leave it in the charger overnight. And try to use an high amp charger like the ipad one
Sent from my iPad using Tapatalk HD
lowtje said:
Leave it in the charger overnight. And try to use an high amp charger like the ipad one
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
it was at 95% when i bricked it though, theres no way the battery is dead :/
so i called google about replacing it, they said that they will email the original buyer (my dad) to authorize an exchange, so i might be able to get a new n4
Melad360 said:
so i called google about replacing it, they said that they will email the original buyer (my dad) to authorize an exchange, so i might be able to get a new n4
Click to expand...
Click to collapse
Not to sound like an asshole or anything but to be completely honest, I kinda hope Google doesn't replace that phone of your for free. You messed it up by not double checking everything twice before clicking that confirm button when you went to flash a new kernel. You knew that if you messed up your phone is dead. But now Google has to shell out a new phone because YOU messed up, not Google.
Gonna ruin it for people that actually did get a defected device...
Melad360 said:
so i called google about replacing it, they said that they will email the original buyer (my dad) to authorize an exchange, so i might be able to get a new n4
Click to expand...
Click to collapse
Not cool. You need to fix this yourself.
What were you thinking flashing stuff to your phone but not having the ability to use fastboot and other dev tools? If you're going to intentionally gut out the functionality of your phone, have the tools and willingness to deal with problems! This isn't Google's fault, don't leave them with the bill!
Sent from my Nexus 4
waffleman911 said:
Not to sound like an asshole or anything but to be completely honest, I kinda hope Google doesn't replace that phone of your for free. You messed it up by not double checking everything twice before clicking that confirm button when you went to flash a new kernel. You knew that if you messed up your phone is dead. But now Google has to shell out a new phone because YOU messed up, not Google.
Gonna ruin it for people that actually did get a defected device...
Click to expand...
Click to collapse
how can i double check something that doesnt have a device model on it? it simply says "Franco.kernel nightly r-number.zip", i dont know how i managed to end up on the gnex kernel list, when i specifically clicked on nexus 4 kernels. that was beyond my control, its not like i made a stupid mistake on purpose. i double checked everything, making sure i was on the right xda page, and i downloaded a zip file not an img file, etc, i did everything i could do, yet little things slip
Melad360 said:
how can i double check something that doesnt have a device model on it? it simply says "Franco.kernel nightly r-number.zip", i dont know how i managed to end up on the gnex kernel list, when i specifically clicked on nexus 4 kernels. that was beyond my control, its not like i made a stupid mistake on purpose. i double checked everything, making sure i was on the right xda page, and i downloaded a zip file not an img file, etc, i did everything i could do, yet little things slip
Click to expand...
Click to collapse
Post the url you click that forwarded you to the gnex page. I'd be willing to bet that it says up top in orange, something along the line of "gnex>android development>gnex kernels"
Did you read the comments of that thread?
When you were in TWRP/CWM, the name of the file didn't hint at either gnex or nexus 4? It should have, if I'm not mistaken. There are always few ways to double check the file you downloaded.
Melad360 said:
how can i double check something that doesnt have a device model on it? it simply says "Franco.kernel nightly r-number.zip", i dont know how i managed to end up on the gnex kernel list, when i specifically clicked on nexus 4 kernels. that was beyond my control, its not like i made a stupid mistake on purpose. i double checked everything, making sure i was on the right xda page, and i downloaded a zip file not an img file, etc, i did everything i could do, yet little things slip
Click to expand...
Click to collapse
But this is Google's fault?
Sent from my iPad 4
k everyone calm down. I am sure all of us made that stupid mistake someday. None of us are perfect humans. We learn from mistakes. At least thats what we are suppose to do. Anyway, glad it worked out for OP.
So...it won't turn on at all? Did you someone flash a bootloader or something?
Maybe JTAG it. Hire somebody who knows how to use that technology and you could get it restored.
Melad360 said:
how can i double check something that doesnt have a device model on it? it simply says "Franco.kernel nightly r-number.zip", i dont know how i managed to end up on the gnex kernel list, when i specifically clicked on nexus 4 kernels. that was beyond my control, its not like i made a stupid mistake on purpose. i double checked everything, making sure i was on the right xda page, and i downloaded a zip file not an img file, etc, i did everything i could do, yet little things slip
Click to expand...
Click to collapse
Obviously this isn't the case because the links work just fine..
Sent from my Nexus 4 using Tapatalk 2
I`m calling google to tell them not to give a free phone to that guy! He should be charged every penny for the new phone!
Not to troll the OP, but man I'm seeing these threads all the time now and it's seriously annoying and down right fraudulent!
If you buy a new car, drive it off the lot and wreck it five miles down the road while breaking every traffic law known to man, you can not bring the heap of metal and plastic back to the dealership and demand another.
YOU voided your warranty! YOU flashed third party firmware! YOU improperly flashed third party firmware and bricked your device as a result. Do not blame Google, Franco, or anyone else for YOUR mistake!
Google has no responsibility for your device now, they guarantee that it works from the factory in the condition they sold it in. Once you click 'Yes' in the bootloader to unlock your device, you're on your own should you screw up... That's what that message is telling you!
I, for one, enjoy getting a nice phone at a great price. People like you are the reason carriers and OEMs charge $600+ now! Take responsibility for breaking it... Perhaps next time you should read, then when you think you know enough, read some more!
Spoiled children...
Sent from my Nexus 4 using xda premium

[Q] How do I purposely "brick" a nexus?

I like to "brick" my nexus 4 or make it boot loop or stuck at the google logo or in other words make it appear to be dead or defective. But also retain recovery so I can easily fix it without the need for a computer.
How do i do it?
I did it many times accidentely on different devices while flashing different roms, but never on purpose and not on the nexus 4. So i am not sure how to do it.
I was thinking maybe flashing a kernel from a different device will do it, but not sure if that would be reversible.
So before I start to blindingly tinker with the phone, what is the best way to do it?
This doesn't sound shady at all.
Sent from my Nexus 4 using xda premium
Why'd you do that lol?
Anyways, wipe system partition.
Biporch said:
Why'd you do that lol?
Anyways, wipe system partition.
Click to expand...
Click to collapse
Thanks, ill give it a try.
Exodian said:
This doesn't sound shady at all.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Lol...
Well, if you must know, I like to send my phone to a relative in another country but don't like to pay 34% costumes taxes, so if it is a "Non working phone for parts only", i can claim its value to be under the allowable value and avoid taxes altogether.
Shady??? Maybe, but if I can save $100 then why not?
ronkoni said:
Thanks, ill give it a try.
Lol...
Well, if you must know, I like to send my phone to a relative in another country but don't like to pay 34% costumes taxes, so if it is a "Non working phone for parts only", i can claim its value to be under the allowable value and avoid taxes altogether.
Shady??? Maybe, but if I can save $100 then why not?
Click to expand...
Click to collapse
Well, you could also remove the back plate and disconnect the battery.
Sent from my Nexus 4 using xda premium
Exodian said:
Well, you could also remove the back plate and disconnect the battery.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
That's a lot of work, considering that the screws are non-standard and the back is tricky to get off. Not to mention the battery screws are REALLY easy to strip.
Just delete System, though the reason that your previous phone would bootloop was most likely a result of you not wiping System before flashing a new ROM, resulting in a corrupted System partition. I've done this a few times on my old Vibrant, back when I started using custom ROMs.
Best of Luck, keep the Update.zip file on the phone for a quick fix.
Astonishing !!!
Although, wiping just system wont help !
I may suggest you to wipe everything from FASTBOOT MODE.
Wipe even Bootloader and Radio.
It may help ! :good:
Really? Your asking how to commit fraud? Nice way to get banned.

Factory images for 2 gen Nexus 7

I just bought a 32GB Nexus 7 2 Gen and i can't get to home screen without force closed apps. It seems like the hardware is broken on mine, but before i head over to bestbuy for replacement i thought it could be a bad flash on ASUS part. As soon as i connect to wifi, it says that there is update, it restarts, but i get the yellow triangle thingie with error written below it. I thought i could try to flash the factory image, but i can't find it. I'm pretty sure it should be online, but i could be wrong. So, does somebody have the link with the factory image of the newest Nexus 7?
bormasina said:
I just bought a 32GB Nexus 7 2 Gen and i can't get to home screen without force closed apps. It seems like the hardware is broken on mine, but before i head over to bestbuy for replacement i thought it could be a bad flash on ASUS part. As soon as i connect to wifi, it says that there is update, it restarts, but i get the yellow triangle thingie with error written below it. I thought i could try to flash the factory image, but i can't find it. I'm pretty sure it should be online, but i could be wrong. So, does somebody have the link with the factory image of the newest Nexus 7?
Click to expand...
Click to collapse
As of right now, google has not made the factory image available.
Take it back. Sure you may be able to fix it now and its probably just software related, but that's not a good sign and could just set you up for future issues.
Sent from my Nexus 4 using xda premium
Hmmm... connected mine to wifi first, and had 2 updates. A small one right after the connection to wifi, and a larger 51Meg after getting the tablet somewhat setup.
Maybe boot into recovery and do a factory reset?
lupin_iii said:
As of right now, google has not made the factory image available.
Click to expand...
Click to collapse
That is what i thought. I'm browsing from corporate network, so i thought the corporate network is playing tricks on me ...
michaelg1030 said:
Take it back. Sure you may be able to fix it now and its probably just software related, but that's not a good sign and could just set you up for future issues.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
That is what i'm afraid of, i got lazy and thought i could fix it my self if it is only bad flash ... But, you are right, batter safe than sorry ... Funny, i couldn't even play with it ...
Deathman20 said:
Hmmm... connected mine to wifi first, and had 2 updates. A small one right after the connection to wifi, and a larger 51Meg after getting the tablet somewhat setup.
Maybe boot into recovery and do a factory reset?
Click to expand...
Click to collapse
Well, i can't get into recovery either ... Hmm
bormasina said:
That is what i'm afraid of, i got lazy and thought i could fix it my self if it is only bad flash ... But, you are right, batter safe than sorry ... Funny, i couldn't even play with it ...
Well, i can't get into recovery either ... Hmm
Click to expand...
Click to collapse
Well, i'll take that back, i can get into recovery since it fails right after the first update (inside the recovery), so when i press volume up i see that the small update is messed up ...
I forgot that i need to press volume up, not "power + volume up" ... So, BestBuy here i come ...

[Q] Can I replace build.prop with Stock Recovery or Odin

Ok, I've looked around for the answer and from what I've ready, I don't think I can do this but I want to make sure I properly understand what I have read.
My phone came stock with AT&T's MF3, i was able to successfully root and debloat the phone without issues. I was very careful the entire process and everything works perfectly. But then what did I do? I modded the build.prop (it was late and I was tired... I shouldn't have done it) file without thinking "I don't have a recovery method if this fails"... I KNEW there was no MF3 firmware available for recovery in Kies, and I knew no one has found an workable solution in Odin... But these didn't cross my mind that night. So, when I rebooted my phone, it would go past the samsung boot logo but never show AT&T's logo. The screen goes black after the Samsung logo, the remains black. After about 10 - 20 seconds the LED at the top left of the phone will turn on blue and throb. If I plug my phone into a USB port, it will try to install drivers as "MTP USB Device" but fail. The longer I leave the phone the warmer it gets regardless of whether or not it's plugged in.
I can boot into Download Mode and Stock Recovery
I've tested the drivers with my wife's phone and everything works as expected
I can boot into Stock Recovery and sideload files (I tried to flash an OTA file another user hosted here, it was sent via ADB sideload but it failed due to my debloating the /system/apps folder)
I've tried using stock recovery to flash a zip file to replace build.prop, but failed (not signed by samsung)
I've successfully flashed the "MF3_BTL_FIX" file another user created to kick a person out of the yellow triangle, when Kies fails.
I've tried best buy, but the samsung specialist will not even plug my phone into their computer
I have a backup build.prop, I just can't figure out how to get it on my phone without a custom recovery.
So, is there any way to replace the build.prop file with Odin/Heimdall or flashing or sideloading something from stock recovery?
My wife has the same phone, so I can also get files from her phone if I need to.
Any help or advice (even if it's "you have to wait for MF3 to be released in kies") would be greatly appreciated.
I'd find another bestbuy and see if you have better luck there.
jd1639 said:
I'd find another bestbuy and see if you have better luck there.
Click to expand...
Click to collapse
I think this is my best option too, but the next closest best buy is 1.5 hours from this one.... Getting time to go there will be the hardest part for me... that's what I get for living in the middle of nowhere...
dustyhughes said:
I think this is my best option too, but the next closest best buy is 1.5 hours from this one.... Getting time to go there will be the hardest part for me... that's what I get for living in the middle of nowhere...
Click to expand...
Click to collapse
Road trip!
jd1639 said:
Road trip!
Click to expand...
Click to collapse
HAHAHA! seriously! "Come on Kids, we're going on a field trip for science... COMPUTER science!"
But really, I may be heading out there Friday. They actually have 2 full stores there and 2 "mobile" stores.... I guess I'll see if I can get someone in one of those places to help.
Did you try a factory reset in Stock recovery?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
graydiggy said:
Did you try a factory reset in Stock recovery?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unfortunately, yes... It formats /data and /cache... it doesn't touch /system at all (from what I could tell), so the build.prop isn't restored to factory.
What stinks is, I believe ALL i have to do is replace that ONE file! Granted it's a major file... but still, ONE file, keeping me from booting to the OS. I've even been tempted to send it to one of the guys that does the jtag repairs, but to be honest I don't know enough about what they do to know if it would even help or if I could trust them (I assume I could from what little I've read)...
I may just have to go best buy hunting.
dustyhughes said:
Unfortunately, yes... It formats /data and /cache... it doesn't touch /system at all (from what I could tell), so the build.prop isn't restored to factory.
What stinks is, I believe ALL i have to do is replace that ONE file! Granted it's a major file... but still, ONE file, keeping me from booting to the OS. I've even been tempted to send it to one of the guys that does the jtag repairs, but to be honest I don't know enough about what they do to know if it would even help or if I could trust them (I assume I could from what little I've read)...
I may just have to go best buy hunting.
Click to expand...
Click to collapse
I assume you're referring to mobiletechvideos.com and I didn't use them for jtag however I used them to fix a power button and they are awesome!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
HiTideBlastoise said:
I assume you're referring to mobiletechvideos.com and I didn't use them for jtag however I used them to fix a power button and they are awesome!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I know I've heard of mobiletechvideos before, and I know they would be trust worthy, I've heard GREAT things about them... The other place I saw unbricking phones I ran across on youtube, they have a link to an ebay store (if you search ebay for "Unbrick Service Hard Bricked Samsung Galaxy S4 i337" you'll find them). They are actually a whole lot cheaper than mobiletechvideos, which is one of the reasons I looked into them and also why I'm suspicious. Not to discredit them at all, because I personally don't know what kind of work they do.
I don't even know if Jtag will allow them to fix my build.prop file. The ebay place says if the phone doesn't boot normally after doing a repair, they will restore the latest stock ROM and since i'm on MF3, well... They couldn't do much. It also makes me suspicious that in their ebay description it says:
------------------------------------------------------
By purchasing this auction you agree to the following.
1. Jtag service will avoid your warranty.
2. There is no guaranty 100% to fixed your phone, but we do our best.
3. If the phone can not fix, we will refund only $ 30.00, minus $5.80 for shipping cost.
4. If you claim for any problem after successful unbricked the phone, you need to send it back for inspection. Because we tested it before ship.
-------------------------------------------------------
I mean, some of the wording used makes me uncomfortable... I could just be paranoid, the address on the auction IS Carrollton, Texas after all
Just thought I'd update everyone... never found a fix myself, but I did drive to the next nearest best buy with my phone in the yellow triangle mode and the guy said he knew exactly what to do. He was very friendly, knowledgeable, and helpful... He even knew how to get the phone in download mode We talked a bit, he never asked about what I may have done to the phone, but during our conversation I had told him I had backed everything up and he kind of winked and said he would take care of me. It seemed like he knew what happened, but he didn't say anything, and the "head Samsung rep", his boss was right there talking with us too. He did a full restore, and I was up and running in 10 minutes. If you get a friendly and knowledgeable employee it's pretty painless.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
This is great to hear. Glad you got it fixed. That road trip was worth it
jd1639 said:
This is great to hear. Glad you got it fixed. That road trip was worth it
Click to expand...
Click to collapse
Thanks! I'm really glad to get it back. The road trip was well worth it. My wife and I decided to make a date out of it, we went to a nice restaurant while we were out without the kids, something they wouldn't have enjoyed and we wouldn't normally go to with them
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

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