Database Users

CPW - why no stocks

Pre ordered from CPW and got a text the other day saying delayed and will now be delivered by April 3rd instead of 15th march originally. Why are they not getting stocks and delivering if other places are?

Why order from them? They are expensive, no stock, cancel them then order from p4u ...
Sent from my GT-I9305 using xda app-developers app

I've always used them. No more expensive than anywhere else and I want the beats headphones rather than a case.

I have ordered in store through cpw to be delivered to the shop, despite customer service being shocking. Cant wait to get it, but they dont seem to be giving any information out as to when. Not even a guidance date. Keep convincing myself good things come to those who wait,

3rd April is all I've been told, will just have to wait :/
Sent from my HTC One X using xda app-developers app

I got told the 3rd of April aswell for the Silver
I went into EE today who said they might have stock on the 25th or I might just go for P4U!

Anyone heard anything else from CPW?
I've ordered on 3 and in black from CPW only for the free Beats Solo! I've not had a confirmation email or nothing yet.

Razwaz said:
Anyone heard anything else from CPW?
I've ordered on 3 and in black from CPW only for the free Beats Solo! I've not had a confirmation email or nothing yet.
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If you ordered black you're probably not going to see anything until the end of April.
Sent from my Incredible S using Tapatalk 2

Nothing since they text to say will be delivered by April 3rd. Waiting for the silver one. If phones 4 U still did the earphones offer I would have jumped ship by now. Not happy with CPW.

djbenny1 said:
If you ordered black you're probably not going to see anything until the end of April.
Sent from my Incredible S using Tapatalk 2
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April 2nd is quoted for both silver & black models on their website. If the black is delayed until the end of April surely CPW would let customers know.

Razwaz said:
April 2nd is quoted for both silver & black models on their website. If the black is delayed until the end of April surely CPW would let customers know.
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cant say for sure
all i know is a lot of people on here have been told end of april for black!

Razwaz said:
Anyone heard anything else from CPW?
I've ordered on 3 and in black from CPW only for the free Beats Solo! I've not had a confirmation email or nothing yet.
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I'd phone them up mate and check they have website date correct for black b/c everyone else is quoting end of April for it, they'll let you swap colour if date is different save you having to wait a month longer

Anyone heard anything yet?
Sent from my HTC One X using xda app-developers app

I've not even had a confirmation email yet, only an email saying they've received my order.
If I've not got any emails come 5pm when i get home from work then I'm gonna give them a phone. At least P4U have a Web page dedicated to One delivery updates!

Razwaz;39312210At least P4U have a Web page dedicated to One delivery updates![/QUOTE said:
Where?
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Razwaz said:
I've not even had a confirmation email yet, only an email saying they've received my order.
If I've not got any emails come 5pm when i get home from work then I'm gonna give them a phone. At least P4U have a Web page dedicated to One delivery updates!
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So You've not even had the email saying
Thank you for placing an order recently with Carphonewarehouse.com. We are pleased to inform you that your order has been successfully processed and is currently on Back-Order.
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?
I had that email a couple hours after placing the order once they did the credit check.

mee too since that nothing else

Not had the e-mail saying its on back order?
Sent from my HTC One X using xda app-developers app
---------- Post added at 12:17 PM ---------- Previous post was at 12:12 PM ----------
I still think its scandalous that p4u are still able to ship phones out 2 weeks before cpw even get their stock
Spoke to someone on the phone this morning, they said black and silver are both expected at the same time.
Sent from my HTC One X using xda app-developers app

Thanks for your email. I tried to call you today but you weren’t available.
*
I'm very sorry to hear you are still waiting to receive your HTC One.
*
I can confirm unfortunately due to the national delay of the HTC One launch all orders will not be dispatched until the 29/03/13.
*
There is a potential further delay with the delivery of your order due to the launch of the HTC One coinciding with Easter. However we do expect to fulfil all orders by the 3/04/13.
*
If there’s anything else I can do to help, please don’t hesitate to reply to this email or call our Customer Services team on 0870 087 0168.
*
*
Kind Regards,
*
Amreen*Akhtar
Customer Support
Carphone Warehouse
*
Sent from my HTC One X using xda app-developers app

Palla71 said:
Where?
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I'll put a link up when I'm home from work tonight.
brainimpact said:
So You've not even had the email saying..
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Nope, i did place my order on Friday though when it was saying estimated delivery 2 April.
I only ordered with them for the free Solo Beats, so I'd like to know my order is complete and they're just waiting on stock!

Possible ONE UK deliveries next week!

Ok so phone is ordered and I'll be trading in my DHD as well. Bye bye old metal phone....Hello new shiny silver ONE!
Fingers crossed 3 have told me it could come next week (but the expected date on their website is in fact just a latest expected date) but they'll let me know, and if they let me know. I'll let you know!
Also buymobilephones.net told me that they were expecting stock by the 18th so there could be hope hat HTC are back on track and have pulled it back. Atleast on the Silver handset anyway.
So if you're being put off by a possible wait its worth asking the question rather than just not bothering because you think its late anyway.
Sent from my Desire HD using xda app-developers app

mega news! hope handtec get their share!

I pre-ordered the black one by handtec, i will ask them if they still expect their delivery on 25th march.
(sorry for my english)

Just to let you know buymobilephones.net are known to lie about when they will be receiving stock.

abhs89 said:
Just to let you know buymobilephones.net are known to lie about when they will be receiving stock.
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was going to say - there are a LOT of complaints on their FB page about devices not arriving on time

maxbe said:
I pre-ordered the black one by handtec, i will ask them if they still expect their delivery on 25th march.
(sorry for my english)
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Yeh worth an ask then post it up in.here and I'll change the OP and title to show everyone what dates are now possible.
abhs89 said:
Just to let you know buymobilephones.net are known to lie about when they will be receiving stock.
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Ah nips! Let's hope 3 aren't the same. P4u have been known for spinning a good yarn aswell.
djbenny1 said:
was going to say - there are a LOT of complaints on their FB page about devices not arriving on time
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Ah well we shan't hold our breath for them then lol.
I'll still let you know if o hear from 3 next week. I was told possibly as early as Tues but we will see. I'm not expecting anything.
Sent from my Desire HD using xda app-developers app

I had same conversation with CPW last week they told me while estimated date on the site and sent out in Texts is 29th there is a chance stock will come sooner, I'm so hoping mid next week

Buymobilephones.net have updated me on Twitter saying 28th.
Perhaps 3 were indeed just pulling a fast one.
Sent from my Desire HD using xda app-developers app

Anyone had any updates as yet on deliveries? Been trying to get through to someone at 3 that knows anything at all about anything but it seems today they're only letting people that at aged 30 are still having their asses changed by their mothers answer the calls!
Has anyone been able to speak to anyone sensible this week yet? Anyone received any delivery updates from anyone in regards to their order/phone delivery?

Belting, I hope so
Sent from my HTC One X using xda app-developers app

Regarding 3 - I ordered the silver version on Saturday afternoon - spoke to someone on the helpline yesterday (Monday 18th) and she said it would be delivered today (19th), but I rang again to confirm this morning but it was still in the warehouse and not due for despatch later today. Rang again a few minutes ago to see if was going out tonight, but now been told that only orders made on or before last Friday would be going out this week - any orders made Saturday onwards would be delivered for the 28th (which is fair enough I suppose, as that's what it said on the website when I ordered). Thought there was a sneaky chance I might get it early for a moment, but not to be.

benny145 said:
Regarding 3 - I ordered the silver version on Saturday afternoon - spoke to someone on the helpline yesterday (Monday 18th) and she said it would be delivered today (19th), but I rang again to confirm this morning but it was still in the warehouse and not due for despatch later today. Rang again a few minutes ago to see if was going out tonight, but now been told that only orders made on or before last Friday would be going out this week - any orders made Saturday onwards would be delivered for the 28th (which is fair enough I suppose, as that's what it said on the website when I ordered). Thought there was a sneaky chance I might get it early for a moment, but not to be.
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Yes I was told there was a chance of delivery today but apon calling today it was like everyone had forgotten the One existed or something. Acting properly stupid! They said they had stock coming in and I could hopefully have it by today but it seems they're saying one thing and doing another!
I don't mind too much as long as it does come by the 28th as promised, but it annoys me that they say something to get your hopes up then don't follow through. Gits!
Sent from my HTC Desire HD A9191 using xda app-developers app

handtec official site was updated. (I'm sorry I omitted an important word)
Due in soon pre-order now
Expected date 27 Mar, 2013
:good:

kechappuuma said:
official site was updated.
Due in soon pre-order now
Expected date 27 Mar, 2013
:good:
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HTC official? Link?

weaselEST said:
HTC official? Link?
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Three : Estimated delivery date: Tue 30th April

compact_bijou said:
Three : Estimated delivery date: Tue 30th April
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Crazy. Where are these dates coming from.

weaselEST said:
Crazy. Where are these dates coming from.
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Three's own website.
Guardian:
"in a statement on Wednesday afternoon, after this story had been published, HTC said:
"The HTC One will start rolling out to customers from mid-March 2013 with our biggest
priority being to get the device to people both quickly and efficiently."
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So, as and when it arrives.

compact_bijou said:
Three : Estimated delivery date: Tue 30th April
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That's for Black version.
Silver is on March 28th.

Palla71 said:
That's for Black version.
Silver is on March 28th.
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And yet Phones 4 u told me about 20 mins ago that they could send me a Silver one today if I wanted one??
I don't understand how every reseller has such different stock levels, availability and delivery dates....HTC have announced on Twitter that they've been rolling the phone out since Friday gone!!!

Well 3 said I'll be definitely receiving the htcONE on the 28th next week!! Just gotta wait I dont even have a phone right now which makes it even harder

Fİndİng htc one avaİble

I decided to but HTC One but as i am from Turkey our customs are Nasty. so only option is to buy from UK, so end of this mounth one of friend is coming over so he can bring over. I have been ringing all the fones4u shops around where he lives which is Stockport most answers i got from the we have delivery Tuesday or Wednesdays. Do i need to pre order? because if delays thats not good.
Another question do you think black or silver i saw silver today was gorgous but i black looks better on videos.

For black/silver:
http://forum.xda-developers.com/showthread.php?t=2159207
Sent from my Desire HD using Tapatalk 2

I suggest you order online since they are available to order online right now to avoid disappointment. I prefer the silver personally.

abhs89 said:
I suggest you order online since they are available to order online right now to avoid disappointment. I prefer the silver personally.
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yes but most website says 29th of march. so he leaves on 29th if there is a delay than who would get it and money be wasted

cihanleanne said:
yes but most website says 29th of march. so he leaves on 29th if there is a delay than who would get it and money be wasted
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Look at the P4U forum on XDA people are getting them next day. I have already got mine.

When I read the terms for p4u they stated that you needed to be a UK resident to order.
Sent from my Nexus 7 using xda premium

ponts said:
When I read the terms for p4u they stated that you needed to be a UK resident to order.
Sent from my Nexus 7 using xda premium
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yes but my friend was gonna order for me which he comes to Turkey for holiday on 29th

ponts said:
When I read the terms for p4u they stated that you needed to be a UK resident to order.
Sent from my Nexus 7 using xda premium
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I thought OP has a friend who lives here. He can get them to order for him and reimburse him after.
This is the P4U order thread where most people are getting them the next day: http://forum.xda-developers.com/showthread.php?t=2187323

abhs89 said:
Look at the P4U forum on XDA people are getting them next day. I have already got mine.
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I am gonna send an e mail to them thank you
abhs89 said:
I thought OP has a friend who lives here. He can get them to order for him and reimburse him after.
This is the P4U order thread where most people are getting them the next day: http://forum.xda-developers.com/showthread.php?t=2187323
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thanks

been calling all fones4u around Manchester none of them has the device.

After ringing all shops did online chat with fones4u so ordered online

UK orders delayed?

I pre ordered my G2 about a month ago and rang Car phone warehouse to confirm my delivery for tomorrow which they did state at the time of ordering that i would receive the phone on the 1st October. The lady dealing with me put me on hold and came back a few minutes later and told me that no stock had been received and it will be a few weeks before they start to ship them out.
Has anyone else pre ordered and found out that the phone has been delayed?

all over the Netherlands thats the case. I got mine by sheer luck. Was searching all merchants and found one awesome one that had it in stock. maybe with luck you can do the same.

I was looking for the Z1 last Friday in the Netherlands, at the mediamarkt They didn't have any, however by surprise, the lg g2 was already available and in stock.by the looks of the device and the fact the screen is superb I immediately got one on contract. They only had 2 though, so i guess there isn't a lot in stock, since the major Dutch providers, and phonestores don't present it as in stock. Lg Netherlands however posted a tweet that both the 16 and the 32 gb version should be available this week.
Sent from my LG-D802 using XDA Premium 4 mobile app

I got my one ordered back home (Dubai) for £300. Brand new with QuickWindow case. I cannot wait to put my O2 sim card in it. Just waiting for it to arrive here. I have a feeling it will be here in Nov tho . That is too long to wait
Edit - We have been delayed as I was going to buy it from Expansys and their ETA was 1 day and now its 6 days

ant78-
i also preordered with the carphone warhouse...i spoke to them this afternoon also and was told that they have them in the warehouse now. Around 3,000 handsets and that the couldnt access them on the system but was told they will be packaged up and sent over the course of this evening. Should get a dispatch email.text early tomo morning!? they said worst case i should get it wednesday.
Lets see i really hope they do start shipping them out for delivery tomo!

parkerken said:
ant78-
i also preordered with the carphone warhouse...i spoke to them this afternoon also and was told that they have them in the warehouse now. Around 3,000 handsets and that the couldnt access them on the system but was told they will be packaged up and sent over the course of this evening. Should get a dispatch email.text early tomo morning!? they said worst case i should get it wednesday.
Lets see i really hope they do start shipping them out for delivery tomo!
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Its amazing how one person can tell you one thing and the next another lol She even tried to encourage me to cancel my order. She went away to ask a manger and she even raised a ticket to "higher up" to see why they advertised the phone for the 1st October when they knew they wouldn't be available,Id be amazed if i had a delivery email from them this week and i know this has happened before with them on the HTC One! Fingers crossed

StarFighter said:
I got my one ordered back home (Dubai) for £300. Brand new with QuickWindow case. I cannot wait to put my O2 sim card in it. Just waiting for it to arrive here. I have a feeling it will be here in Nov tho . That is too long to wait
Edit - We have been delayed as I was going to buy it from Expansys and their ETA was 1 day and now its 6 days
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For some reason LG don't treat the UK market with Respect on most of there items. I bought a LG smart tv and i had to wait nearly 2 month for them to ship me a magic remote. Yeah i saw the delay with Expansys and clove today

Three have it in for sale tomorrow, I played with one in o2 yesterday, felt great in the hand, screen was amazing I'm guna get one soon as I can
Sent from my Nexus 4 using XDA Premium 4 mobile app

I gots mine at coolblue in NL on saturday. lol

StickyGeko said:
Three have it in for sale tomorrow, I played with one in o2 yesterday, felt great in the hand, screen was amazing I'm guna get one soon as I can
Sent from my Nexus 4 using XDA Premium 4 mobile app
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Really!? They said they weren't launching until the 9th when I went in to a 3 store
Sent from my GT-N7100 using xda app-developers app

DaveHTC200 said:
Really!? They said they weren't launching until the 9th when I went in to a 3 store
Sent from my GT-N7100 using xda app-developers app
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Um. In Cambridge we haven't even got adverts or dummy ones of it in the shop. Note III or Z1. No LG

StarFighter said:
Um. In Cambridge we haven't even got adverts or dummy ones of it in the shop. Note III or Z1. No LG
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No there wasn't in Cardiff, I just asked the guy and that was the response I had want it now
Sent from my GT-N7100 using xda app-developers app

Yep, I rang their retention/options/upgrades team tonight, said it will be on their site in the morning, couldn't tell me how much tho
Sent from my Nexus 4 using XDA Premium 4 mobile app

I'm in Australia and have had one on preorder from an aussie supplier here for about a week. I just got the despatch email this morning saying it was on it's way ..... from Hong Kong!!!
Maybe they are delays getting them shipped out in large volumes overseas?

Just spoke to carphone warehouse and they now have it in stock! being shipped for delivery tomo! although without the free printer and case as this is not in stock yet and i would have to wait for that to come in stock before they could send the phone! seems like a convenient way of delaying the order.

seventy5 said:
I'm in Australia and have had one on preorder from an aussie supplier here for about a week. I just got the despatch email this morning saying it was on it's way ..... from Hong Kong!!!
Maybe they are delays getting them shipped out in large volumes overseas?
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How long will yours take to ship? Mine will be here in Nov. O.O

parkerken said:
Just spoke to carphone warehouse and they now have it in stock! being shipped for delivery tomo! although without the free printer and case as this is not in stock yet and i would have to wait for that to come in stock before they could send the phone! seems like a convenient way of delaying the order.
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Just cancelled my order with cpw as I was told again this morning they won't have any stock till next week ?
Just popped down to my local three store that have them instock and bought myself one.
I won't be using CPW anytime soon !
Sent from my HTC One using XDA Premium 4 mobile app

CPW Main Warehouse have them in stock
Just been up to the CPW in Leeds today to pick one of these up. They did not have any in store but there was thousands available for order into store. Mine will be here tomorrow.

ClawOfDoom said:
Just been up to the CPW in Leeds today to pick one of these up. They did not have any in store but there was thousands available for order into store. Mine will be here tomorrow.
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Just ordered one on the clove website. £455 (great price) and the window case comes free with it so I couldnt resist and I need a replacment for my 5S has its going back soon.

recklesslife85 said:
Just ordered one on the clove website. £455 (great price) and the window case comes free with it so I couldnt resist and I need a replacment for my 5S has its going back soon.
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May I ask why you are returning your 5S?
I ask because I have a 5S coming Friday but have also been looking at the G2.
Thanks in advance.

Z2 to ship in the UK Tomorrow Monday

http://www.phonearena.com/news/Some-pre-orders-for-the-Sony-Xperia-Z2-in-the-U.K.-to-ship-on-Monday_id55093

solwretep said:
http://www.phonearena.com/news/Some-pre-orders-for-the-Sony-Xperia-Z2-in-the-U.K.-to-ship-on-Monday_id55093
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I ordered from handtec and I just checked my card, they have charged it which, according to their FAQs they only do when they ship the product. I do hope that is the case.

Kamran9558 said:
I ordered from handtec and I just checked my card, they have charged it which, according to their FAQs they only do when they ship the product. I do hope that is the case.
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I hope ur right, I also ordered thru Handtec but paid with Amazon which they had to charge immediately.

Just checked my credit card, nothing taken for Handtec but Carphone Warehouse have taken my money (yes, I've been greedy and placed two orders to see which is dispatched first [emoji13])
Sent from my GT-N7100 using Tapatalk

Please update once you get the device people. ^_^

kersey said:
Just checked my credit card, nothing taken for Handtec but Carphone Warehouse have taken my money (yes, I've been greedy and placed two orders to see which is dispatched first [emoji13])
Sent from my GT-N7100 using Tapatalk
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Oh man, please report back if you see your handtec order is charged.

Lolento said:
Oh man, please report back if you see your handtec order is charged.
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Will do [emoji106]
Have just checked and the order says processing...am not sure what it was previously though so don't know if it has changed
UPDATE: Just spoke to Chloe in Handtec...orders are still due to ship in Mid May so no point getting our hopes up today [emoji22]
Sent from my GT-N7100 using Tapatalk

Kamran9558 said:
I ordered from handtec and I just checked my card, they have charged it which, according to their FAQs they only do when they ship the product. I do hope that is the case.
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I would not get too excited about that. My card was charged by Carphone Warehouse on the 23rd March!

I just spoke to a helpful gentleman over the phone from CPW. He confirmed that they do actually have stock in the warehouse but cannot release it until Sony give the OK of which there is no date...even more annoying if it is true as Sony are doing themselves no favours in holding back the release [emoji35]
Sent from my GT-N7100 using Tapatalk

kersey said:
I just spoke to a helpful gentleman over the phone from CPW. He confirmed that they do actually have stock in the warehouse but cannot release it until Sony give the OK of which there is no date...even more annoying if it is true as Sony are doing themselves no favours in holding back the release [emoji35]
Sent from my GT-N7100 using Tapatalk
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Spoke to Vodafone twice today. First time this morning was told no stock has been received and Sony would update them later today so ask again tonight.
Just spoke to then and the woman was useless. Said she had to check if it's been shipped from the warehouse, even though I told her I just wanted an update on the delay and she said they have been doing since the 10th... Completely incompetent.
Expecting an argument on the legality of the contact now as I plan on canceling if they can't at least give me a simple purpose update on the status!
Sent from my GT-I9300 using xda app-developers app

I'm truly amazed at the cluster this launch has turned out to be. I am still in awe at the way this is being handled by Sony and I'm a Sony customer. Wish all the best in getting resolution. I canceled pre-order and went with EBay. The device is worth the wait but supply chain at Sony should be chastised for not handling this better.
Sent from my D6503 using XDA Premium 4 mobile app

Am thinking that maybe the pre-orders with CPW are only relating to contract phones and that us sim free buyers may have to wait until the sim free launch in May as retailers always favour the contract sales as that where the money is.
I did ask a clueless person in Phones4U about the sim free model and he said they wouldn't be able to sell it sim free until 2 weeks after they get the phones in. He did also state that is would be around £700 sim free, so maybe take his comments with a pinch of salt.
Really hope I'm wrong

Ok , I pre-predered & PAID for my Z2 on the 26th February to give you some reference, My last email from Sony support said they would be dispatching from W/C 14/4/14,
However I have just been on the phone to Sony e-commerce Michael and his latest information on my Z2 is that they wont be dispatching until the end of April..:crying:
So take from that what you will as regards to your orders....

iRimas said:
Hi i just want to know what is the disadvantage if i buy the phone from ebay hongkong seller. i am from UK please give me some idea.
and i am getting Z2 with noise cancellation headphone , Docking station and the leather case for £539.00????
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Normally disadvantages would be:
Compatility issues..... make sure you're getting the correct model for your region/network
The wait....... ummmmmmm, might actually be quicker
Fake........ Obviously you run this risk anywhere, but be more cautious when ordering from overseas
warranties, guarantees etc..... if they're valid it would cost loads to ship back if it needed repairs
think thats about it..... oh n customs