[Q] Stock email app deleting account - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I've had my S4 since it came out, and have been using the stock email app w/my exchange account for work with no problems.
About 2 weeks ago, my email account was just gone. When I opened the email app, it asked me to enter in an email to get started.
I set up my email account again and now every few days it just disappears. Some times it will go 4 days, some times it will be half a day. I have no idea what is causing this. And it's pretty annoying to say the least.
Anyone have any ideas on what might be causing this??

Related

Problem with email setup, always downloading entire email inbox!!!

I have been using my HTC Hd since Januaryy however I started using wb and work about 3 months ago, So i have my email setup such that, messages for only 3 days are downloaded to my phone, I recently reflashed my phone due to Display Issue with the same rom that I have been using(Davideuck V.4) But in the last 2 weeks, My phone has been downloading my entire yahoo email inbox to my phone, its making my phone slow and its annoying, because its downloading over 12,000 messages to my phone, I have deleted the email settup and recreated it but to no avail.. Please help.
saayinla said:
I have been using my HTC Hd since Januaryy however I started using wb and work about 3 months ago, So i have my email setup such that, messages for only 3 days are downloaded to my phone, I recently reflashed my phone due to Display Issue with the same rom that I have been using(Davideuck V.4) But in the last 2 weeks, My phone has been downloading my entire yahoo email inbox to my phone, its making my phone slow and its annoying, because its downloading over 12,000 messages to my phone, I have deleted the email settup and recreated it but to no avail.. Please help.
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maybe a stupid reply but did you re-set the 3 days time for your email downloads again? also I would check some settings in yahoo email as well... I dont know if that exists since I am not using yahoo mail, but in other mail programs there is an option to keep emails on the server or delete them after some designated time.
leftkats said:
maybe a stupid reply but did you re-set the 3 days time for your email downloads again? also I would check some settings in yahoo email as well... I dont know if that exists since I am not using yahoo mail, but in other mail programs there is an option to keep emails on the server or delete them after some designated time.
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Thanks for th ereply, i did reset the 3 days time limit for downloads and i have the option to keep my emails on the mail server as well. But still the keeps happening after few hours of conecting to mail server, its dosent do it the first time but about 2-3 hours after configuring the mail.

[Q] Gmail syncing issues

Lately i've noticed my gmail won't sync. It says i have a new email but wont show it, and it wont load the rest of my read emails. It says no connection even though ive got 3g. And when i tried to add a new gmail account it wouldn't let me. I've been having lots of speed problems and now this so verizon is sending me a replacement. But i wanted to know if its just my phone or anyone else.
I had the same issue with new emails not showing couple of times a few weeks ago. Not sure what it was, but I went around it by searching for "is:unread". That brought it up.
Do you have a second email account fowarded to your gmail account, example I have a yahoo account and messages show up in main gmail inbox and in a specific "label" as gmail calls them for that account.
Sent from my DROIDX using XDA App
00negative said:
Do you have a second email account fowarded to your gmail account, example I have a yahoo account and messages show up in main gmail inbox and in a specific "label" as gmail calls them for that account.
Sent from my DROIDX using XDA App
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No I don't. I think I just have a defective phone. All the verizon reps at my store say I do, and so does tech support. They said my data wasn't being used to it's full or something. I've got a new one coming but I don't know how long it will take. The email thing's kinda bothering me. I'll try the is:unread thing. Thanks guys.
I had the same problem. Also wouldn't connect to my pc. I used another droid to make a copy of my sd card. Formatted the card. Reloaded all my stuff and put it back in my DX. Sync works fine and connects to pc everytime.
i am having the same issue and have followed what you have suggested doing with no change

Stopped receiving Yahoo Email

Was working fine till about two days ago. Using the standard yahoo client that comes with the phone. Now I get no new e-mails coming from yahoo, no notifications, even the inbox is acting a bit different.
Not sure if I changed anything but probably was playing around with something and screwed it up. Now I've tried everything and still does not work. Deleted the account and added it again and nothing.
Mind you the yahoo mail client was always way slower than gmail instant push. Should I just try the yahoo app, it has mixed reviews.....
I heard people pushing it thru gmail for faster access, not sure how go about that.
Thanks
Still can't find the problem.
I was using the original email client and no yahoo or hotmail. I downloaded a email client from the market place and works fine. I have no Idea what happened. I deleted me email accounts and then added again and same thing. nothing. Wierd.
Same problem here. Just wish I knew if it was a yahoo problem, At&t problem, or Android problem.
Same here. I just went into accounts settings and reentered my password and it worked for a little bit. After doing that 2 or 3 times it seems to be working fine now.
Now mine is working this morning. Hopefully it keeps working.
Sent from my MB860 using XDA App
i agree that email app has been acting up, certain emails are not feeding through
My Yahoo email account quit working late last week. I had it set up as a POP account. It had been acting up for a couple weeks prior to that.
So, I downloaded the Yahoo Mail app from the marketplace and it functions the way it should. Which is good because I'm fairly certain that was killing my battery and eating up data (maybe the same issue Yahoo was having for WP7 devices?).
I'm still fairly new to Android having the had the Atrix since mid-March after defecting from BB (I had a Torch, had been a BB user for nearly six years) so I'm not sure exactly what went wrong but the Yahoo Mail app is functioning. As far as I know Yahoo email has never played well with Android. My initial foray into Android in 2009 with a Rogers branded HTC Magic was short lived in part due to the fact Yahoo didn't function properly. Perhaps the app is the answer?
Good luck in finding a solution for those still having trouble.
Well mine quit working again. Tried reentering the password with no luck. Might remove the whole account later and re-add.
Sent from my MB860 using XDA App
I tried that, but that didn't work. Both Yahoo and Hotmail doesn't work properly anymore. I just downloaded a email client from the marketplace and seems to work fine, though kinda complicated to get it working the way I like it. But works. Maybe with GB update, it will fix it.

YAHOO mail not working with stock email app

Since a couple of days now, I've been trying to access my yahoo email account using the stock email app but it keeps saying username/password incorrect. I've checked them several times, they are correct.
Anybody running into the same issue?!
I think you need yahoo mail plus for it to work. Just use the yahoo mail app from the market
Yes. Yahoo wants you to download their App. There is a work around to get it to work but you will have to search for it. The App is better anyways but takes up a bit of space.
Sent from a Galaxy far far away...
the stock mail app was working fine up until 3 days ago. Then it suddenly stopped...

Exchange ActiveSync Push not working, HELP!!

I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
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So, can anyone help us?
I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
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Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).
I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!
use maildroid app.
I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.
My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.
volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
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Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others

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