Phone Storage - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Alot of apps the I have moved to my SD still show as they are on the phone and which meams its taking up the phones storage. When I remove the SD none of the apps work because they are in fact on the SD card and not on the phones storage. Does anyone else have this problem? I'm only concerned because I have the 16gb model, you know the one that's actually 9.6gb? Anyone have any ideas?
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mrbro0ks said:
Alot of apps the I have moved to my SD still show as they are on the phone and which meams its taking up the phones storage. When I remove the SD none of the apps work because they are in fact on the SD card and not on the phones storage. Does anyone else have this problem? I'm only concerned because I have the 16gb model, you know the one that's actually 9.6gb? Anyone have any ideas?
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I may be wrong on this as I haven't read much on it for awhile. But I think only the data is moved. So app is still there.
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rugmankc said:
I may be wrong on this as I haven't read much on it for awhile. But I think only the data is moved. So app is still there.
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+1

rugmankc said:
I may be wrong on this as I haven't read much on it for awhile. But I think only the data is moved. So app is still there.
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That's what I thought as well. It seems like the data is still being registered on the phones storage as opposed to the SD card even though the app has been moved to the SD card.
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Related

Memory question?

Okay so I just picked up a 16GB GS4 and I only have 9.72GB avaliable I know that their wont be 16GB available because of operating system etc..but I find it hard to belive that it uses 6GB is this normal?
Sent from my SPH-L720
Yep...it may not be using all that, but thats what the system partition is set to...this kinda thing is normal for any device whether its iPhone or android or a computer...heck even flash drives and hard drives have data missing
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mg2195 said:
Yep...it may not be using all that, but thats what the system partition is set to...this kinda thing is normal for any device whether its iPhone or android or a computer...heck even flash drives and hard drives have data missing
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I know that but this much seems very unusual
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Sd card has 16 gb but only 896 mb shown?

My SanDisk sd card has 16 gb on it but on S4 and all devices it has only 896 mb? How can I fix it? Already tried reformatting.
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Google search "counterfeit sd card". Maybe that is the issue.
Or if you have a windows 8 PC with an SD card reader and a full size SD card adaptor, try using the built in "Disk Management" utility to see the actual room on the card and to reclaim it if it is there.
pcguy22 said:
My SanDisk sd card has 16 gb on it but on S4 and all devices it has only 896 mb? How can I fix it? Already tried reformatting.
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DOWNLOAD a free re-partition tool and try to re-partition the card. good luck
true on the counterfeit might be a 1gb hacked to look like 16gb its been a big issue goin on for a while. did you order from ebay?
pcguy22 said:
My SanDisk sd card has 16 gb on it but on S4 and all devices it has only 896 mb? How can I fix it? Already tried reformatting.
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It sounds like you go burned TBH.
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I bought it from radio shack. I thought SanDisk was reliable?
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pcguy22 said:
I bought it from radio shack. I thought SanDisk was reliable?
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they pretty much are I never had an issue with them just exchange it if you just got it and test it while your still in the store..
I have read about the San Disks having issues with this phone. Forget where. The 64gb Samsung solved those issues. They didn't talk about smaller Samsung cards. And don't remember if it was only a certain size San Disk card.
bori1030 said:
they pretty much are I never had an issue with them just exchange it if you just got it and test it while your still in the store..
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The OP said the card reported limited storage on other devices as well, but didn't say what other devices, so I'm thinking it is a problem with the card in general this time.
i'm running a Sandisk 64gb right now for about a yr had it in my S3 and now in my S4 and a 32gb sandisk before this one no issues

Gallery and sd card issues

Hi guys and girls
I hope someone can help, I have just got a galaxy s4 and just purchased a 64gb sd card, ive converted the sd card to fat32 but whenever I put photos on the sd card they wont show, it just shows a white icon like a broken face and if I put music on the card it plays a 3 second snippet then moves to next song.
If I place the photos and music on the internal memory it works fine
Ive persisted for 3 days and ive given up, please help me
Many thanks in advance
Steve
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Anyone?
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And now my apps that I put on via apps to sd are broken too
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Try to format from your phone settings and see how it goes.
I tried factory reset and that didnt work
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Any other ideas
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Reformat your sd card through com0uter place it in the device, reformat it using the device. I believe this should do the tr8ck
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Thanks for the replies, ive tried that and still no use it seems to be saving photos ive taken but anything I download to sd through apps doesnt work, ive tried putting a music album on through kies and that didn't work either, I just cant understand what is going on, never had this issue with the s1 or note so is it possibly an s4 issue?
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I have a plane to upgrade my SD card from 16GB to 64GB. After few minutes working with Google I found out that so many peoples complain about problem of their s4 with SD card. S4 made SD card go to some places like hell. SanDisk is the most card name has a trouble.
Try downloading Media Scan from the playstore i think the images will appear on your gallery eventually.
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As you increase the size of the sd card ...there are more memory issues popping up....I suggest you take the sd card and fix it to a different phone and see if the pics are readable....if they are not....its a problem with the sd card...so better check it out....if the pics are readable...try a different card on your s4...I myself use a 32gb Kingston sd card with life time warranty. ..just in case something like this would happen...so first isolate where the problem is...then it'll be easy to find a fix...good luck...hope this helps
Thanks for the advice, I will try a 32gb card that I have for a few days and try the 64gb in my archos tablet and see what results I get. Ill post my results asap, thanks again
Steve
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App icons changed

So I've had this thing for about a week now and the growing list of complaints is still mounting. Now I have an issue where almost all my apps, only those on the sd card, need to be redownloaded. The icon for them is just the Android guy with a little sd card on the lower right of the icon. When I touch it it takes me to Google play and says it's not installed. Anyone experiencing the same? I have reinstalled a few and when I did it seems my info is still there. No idea why it happened.
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jasnoc said:
So I've had this thing for about a week now and the growing list of complaints is still mounting. Now I have an issue where almost all my apps, only those on the sd card, need to be redownloaded. The icon for them is just the Android guy with a little sd card on the lower right of the icon. When I touch it it takes me to Google play and says it's not installed. Anyone experiencing the same? I have reinstalled a few and when I did it seems my info is still there. No idea why it happened.
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Have you tried reformatting the sdcard with the phone (not with windows)?
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Was going to until I noticed that when I reinstalled the apps my data was still there so I didn't want to risk losing all my data
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Is the card mounted OK? - does it keep unmounting itself? Could be messing up the file system but not actually destroying data., which would indicate a card problem, tried testing the card also? - Try another SD card if you have one, or alternatively format it via the phone and lose the data, then redownload.
Mounting seems fine, actually unmounted and remounted a few times with same results. Haven't tried testing it, what's a good way to do so? I guess an idea would be to transfer app off card back to phone and reformat and see what happens.
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New stock update now no sd card

My s5 is a completely stock UK model on Tesco/O2. It's had a couple of system updates.
I last did one a couple of days ago and now the phone won't recognise the sd card. It initially flashed the message "sd card unexpectedly removed" (or similar).
I've tried restarting, removing sd, restarting then putting card in. All to no avail.
The card works fine in my son's s4.
Any ideas please?
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petest said:
My s5 is a completely stock UK model on Tesco/O2. It's had a couple of system updates.
I last did one a couple of days ago and now the phone won't recognise the sd card. It initially flashed the message "sd card unexpectedly removed" (or similar).
I've tried restarting, removing sd, restarting then putting card in. All to no avail.
The card works fine in my son's s4.
Any ideas please?
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Have you backed up and reformatted card?
I'm having another problem, in that I can't get music to my SD card!
Have you got music on your external SD card?
No music. Got a few films and work pdfs.
I'm wondering if anybody else has any problems after recent updates
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petest said:
No music. Got a few films and work pdfs.
I'm wondering if anybody else has any problems after recent updates
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I had an update last week. My S5 works fine. But it's an O2 model which will be different from yours.
-Airax
I had an update...unlocked s5....locked up my phone n had to pull battery.
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Just remembered something. When I tried to move a couple of movies to the sd using ESFILEEXPLOR it wouldn't let me. I managed to move them with the stock file explorer though.
I was reading another thread about compatible sd cards and it seems there are a few people with issues, mainly caused after transferring music to the card as opposed to leaving it in the system memory
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I have a scandisk ultra 32gb from my s3...never had any issues with it in all my galaxy phones
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Are you rooted?
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No
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I heard there were a few problems with this stock update and I was trying to avoid it because my phone was fine, no problems with really anything. It updated when I connected to WiFi... oops. Now it won't read my SD card and pretty much every time I unlock my phone, it tells me to check my back cover because it thinks it's not all the way attached. Realllyyyy annoying and I have no idea how to fix this.
Edit; I'm on an att s5
The warnings wont go away unfortunatly but had no sd card issue....if anything after update my screen was unresponsive till i pulled the battery
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Mount unmount. .from storage settings. ..or incompatible so maybe
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