Device memory not adding up (applications and pictures, videos sizes are bigger than) - Galaxy S 4 Q&A, Help & Troubleshooting

Didn't really know what to search for to get any results, but the automatic title search helped with that. Still the threads were of no help!
I'm adding a couple of pictures of my issue, don't really know what to think of it, but I don't want to see it anymore.
The pictures, videos size was 7,7GB under a minute before I took the screen shot, I have ~99% of my pictures on my new 64GB microSDXC, but still, it show 18+GB. Also all the bigger apps that I have are moved to the SD, and I don't have many nor really big ones at the moment. I can get rid of the pictures videos size by clearing the gallery's data (gallery's data at the moment is 7,5GB) - I'm guessing that is because of the phantom thumbnails files in DCIM/.thumbnails - I recently got two .thumb.... files there, both 7,5GB!
Still what to do to get the apps part to refresh itself or to show correct data?
Any help/thoughts appreciated (on both the huge sizes and the phantom files in DCIM/.thumbnails as I haven't found anything that helps permanently with those)

got some views, but just going to try to bring this back to someone's attention who can hopefully shed some light on what's going on or what to do with this.....also if anyone has a similar issue??

Dude if u use foldermount it can do that
because the symlinks created are detected by the settings apps so it counts it in but if u want to see ur memory stat for real just disable the links in fokdermount and see settings again

qazmed said:
Dude if u use foldermount it can do that
because the symlinks created are detected by the settings apps so it counts it in but if u want to see ur memory stat for real just disable the links in fokdermount and see settings again
Click to expand...
Click to collapse
I've read a bit about foldermount....it requires root, doesn't it?
If I didn't mention in my first post, then my bad, have had a lot on my mind with school and the medical examination for the army....
I'm completely stock, haven't rooted (yet), no custom kernel, no hocus-pocus with the memory except a new microSD (64GB SanDisk)
Thanks for the reply anyways and I'll try to remember that and not freak out once I finally root my S4 and see that...

Related

Delete My 5 faves apps completely?

Hi,
I used the delete my 5 faves cab, and I understand that it just stops the program from running. I have noticed that my faves takes up a lot of program memory. Is it safe to remove the my fave 5 apps from my wing? Also what programs do I remove in order to get rid of my 5 faves completely?
I have also tried to remove My Documents\Icons and it says that it is part of the system file and may damage the system if I remove. Is this safe? I assume that the icons (family, friends, sports, etc) are part of the my 5 faves apps.
I have searched the forums and the internet for an anwser so I can delete these items without any worries. So far I can't find a solid anwser that makes me comfortable. I am still pretty new to all this. Any help would be appreciated.
Thanks
It's kinda baked into the rom that tmo gives you. I suggest that you flash one of the ROMS in our rom development section
Thanks for the reply. I think that i have already spent way too much time messing around with my wing for now. I have HTC home installed, lots of registry tweaks and cabs. I also have opera installed (thanks for all the non replys) j/k. Im pretty happy with how my wing is set up for the time being. I would like to use it as is for now, and probably start messing around with roms at a later time, when I get tired of what I have.
If it is not safe to get rid of the 5 faves, what about the icons? When you go to file explorer/my device/my documents/my icons, there are four folders(Buddies, Family, Fun, Sports) with images in them. I would like to delete them and maybe free up about 2m of program memory. When I try to delete, it states that the file is a system file. "If you remove it, your device or one of your programs may no longer work correctly". I think that it would be ok, because they are just images, but I don't want to risk anything unless i'm totally sure. Any expert advise would be greatly appreciated.
Thanks
you're freeing up STORAGE memory, not program memory. ROM not RAM. Anyway, if you used the delete myfaves cab, it won't run.
If the files are baked directly into the rom, you can delete them but they will restore on the next reset
Jeez, thanks for not being such a jerk about it. It's not like im trying to be mean. Did i mention that i was pretty new to this? I'm sure you never made a mistake in your entire life.
"If the files are baked directly into the rom, you can delete them but they will restore on the next reset"
If you had said this first, instead of, "It's kinda baked into the rom that tmo gives you." It would have been a lot more clear to a noob. So instead of getting irritated at my lack of knowledge, I think your lack of an explanation is what made thing harder.
But thanks anyways (filled with sarcasm to make things more clear).
no no no. i'm not trying to be a jerk (yes i get the sarcasm)
there is a distinct and important difference between storage and program memory. and i assumed you knew about the sys files.
Yeah, im sorry for being so defensive. Im just tired of running into so many mean spirited people online that i automatically think the worst. It's so suprising at just how mean a lot of people really are.
Anyways, i do know the diffrence between storage and program memory. I just got it mixed up. I also know the difference between Rom and Ram, but i did a lot of drugs when i was a teenager. Thanks for the info about the system files. I just learned something new today (with no hint of sarcasm).
The only work around I came across without flashing was this reg edit which turns it "off". First back ur regisrty settings using a app like "sprite backup" because u may have a problem with ur "faves" showing in ur call logs after disabling it. After editing ur registry make a few test calls to & from ur faves to see if they were logged. If they didnt restore ur settings & try again. For me it work but afew times at the start of my bill cycle a ota was sent which reactivated it. I just disabled it again.
HKLM > SOFTWARE > HTC > My5 > SMSC > CmdGet > StateRequest
Open value ClientService and change the value from 1 to 0.
edit: Disabling/deleting the "myfave" files doesnt hurt anything. All my 5 numbers have been logged correctly since I disabled it. It also worked without problems when I was using a custom rom. From the commercials I thought I would like it but its slows the phone even more & eye sore especially on phones with smaller screens.
is there any way to have it in a cab like that it will work with a cooked rom bc i will love to have myfave work with a manilla rom

[Q] Little help please.

Hi guys, I just traded my HTC Wildfire for an HTC HD 2, it has Cyanogenmod 10 in it and my battery is just going down by the minute. In just 9 hours it is on 6% of the battery. Is there any way to save energy or something? And how do I turn off the animation on Cyanogenmod 10? I don't have the cyanogenmod tab under settings, so how do I do it?
9 to12 hours is normal. Just use your power control widget to shut off wifi, refresh, gps, when not in use. Keep screen brightness on auto.
Sent from my ZeJstersHD2 using xda app-developers app
Thank you, and is there any way to turn animation off? I've been searching everywhere, but no success.
aiimshock said:
Thank you, and is there any way to turn animation off? I've been searching everywhere, but no success.
Click to expand...
Click to collapse
You mean transition? Those are found under Settings -> developers options. Set them to 0 and animations are off.
Thank you so much! And one more question and I'm done: how do I expand my internal memory? I've heard of some programs but I couldn't find a detailed explanation about it.
aiimshock said:
Thank you so much! And one more question and I'm done: how do I expand my internal memory? I've heard of some programs but I couldn't find a detailed explanation about it.
Click to expand...
Click to collapse
Actually, there are many ways which confuse me as well (there are just too many and I'm too lazy to read about them).
But what I do know, is that if I wanted to have my sd-ext act as my internal memory I'd flash (DataOnExt) zip after flashing the rom.
There are also some apps that claim to give you additional storage by moving apps to sd, like Link2SD. (But personally, I never believed them nor used them).
You may have to do a search for yourself, you can use the link in my signature; it's an HD2 specific search, though you can google it, it is better to look in the HD2.
As Marvlesz said, Data2EXT and other similar flashable scripts should work perfectly well (provided you have an EXT partition on your SD of course). I've used Link2SD and it works fine, it actually creates a script which makes the system read your EXT partition as internal memory if I'm not mistaken. Either way, you're going to need a partitioned SD card.
Guys, i did all of that and it still has the icon on the notification bar that it is low on memory, doesn't want to install an app from Google Play, sometimes it doesn't even download it, I have no idea how to fix it, please help me.
aiimshock said:
Guys, i did all of that and it still has the icon on the notification bar that it is low on memory, doesn't want to install an app from Google Play, sometimes it doesn't even download it, I have no idea how to fix it, please help me.
Click to expand...
Click to collapse
Did you confirm that your internal memory has increased?
If yes, it is likely trying to tell you that your system partition is low on free space. Or, depending on the script used, you may still have your Dalvik cache in NAND where you may be short on space.
---
Be careful about reading health books, you may die of a misprint...
aiimshock said:
Guys, i did all of that and it still has the icon on the notification bar that it is low on memory, doesn't want to install an app from Google Play, sometimes it doesn't even download it, I have no idea how to fix it, please help me.
Click to expand...
Click to collapse
You're supposed to flash those scripts right after flashing the ROM, not after days of use. I don't think just when you get the "low on memory" thing, you flash a script and it works, no.
hey there,
sry for my bad enlish at the first.
-do off wi-fi
-display time out on 15 seconds
-display brightness not automatacly(?/ correct word ? ) reduce it on lowest level it is good for you
-when you doesnt data need do it off

[Q] Photos have been corrupted somehow?

First post so, sorry if this is in the wrong section or doesnt have the right flair or whatnot mods feel free to move this/edit if need be.
So onto the problem. Heres the situation I was taking a lot of photos (possibly at the time 200+) and I was telling the phone to put them on my extSD card. The SD card is the officially branded Samsung 64gb version. So when I was finished taking all these photos I went back only to realize that about 15 were showing up normal in the Gallery. The others has that weird symbol with the crack/lightning bolt through it. Weirdly enough even though the images don't load the thumbnails do, on some of them. And the ones that I have gotten to load are extremely blurry and not very hi res.
Some things that I should probably write here to help narrow down a solution. I am running the default Android 4.4.2, the phone didnt get too hot since it was out most of the time. I had it turned up to the highest resolution 5312x2988. I'm currently on vacation so I didnt have a carrier, or connection to the internet at any time. The photos are also taking up the amount of space they normally would so I have no idea whats really happening.
I have tried opening it in windows directly and to my surprise a few of the thumbnails did load but when I went to click on them windows photo viewer or whatever said it couldnt open them. I tired then opening the photos via IE but that didnt work either. I'm just wondering if theres any way to get them back or to see whats wrong with the card. If you need any clarification what so ever please let me know. Thanks a bunch!
I have the same issue
Sent from my SM-G900F using Tapatalk 2

Internal storage issues showing space used that isnt

Basically when i use ES file explorer i have roughly 4gb of apps , system file, and other stuff but its showing an additional 14gb or so used. Is this a common problem? I didnt see anyone else ask about it and googled for an answer and found nothing. Im hoping its not damaged storage and a simple fix. Was planning on giving the new rom a spin as soon as enough folks were running it to know a baseline on fuctionality and common issues as i miss having a clean rom with root.
Isn't that the storage used by the OS?
jkcarp94 said:
Isn't that the storage used by the OS?
Click to expand...
Click to collapse
I believe that is 8.68gb atleast on my phone and is accounted for. I dont have much in the way of apps and push most of my files, music, vids, pics and such to my external.

All Pictures disappeared from gallery?

Like the title says, my wife is pretty upset. I got us both new unlocked s8+'s from best buy just prior to our cross country trip with our kids.
No SD card installed.
She took 200+ pictures and today they are gone. Only videos remain in the gallery, in my files, or even using a file explorer.
I called Samsung, waste of my time.
Google drive is the only cloud app being used (for documents), pics aren't there.
Any advice or thoughts? I've seen older posts on forums of this happening on android phones and not of the fixes have worked. (Clear cache, search for and remove .nomedia files)
Thanks,
Dave
Sent from my SM-G955U1 using Tapatalk
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Kirbocolypse said:
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Click to expand...
Click to collapse
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Sent from my SM-G955U1 using Tapatalk
If internal then she must have done something, if pics dissapear from sdcard its most like corrupt, best is to have that when u take pics it automatically syncs to a cloud service for backup.
Arcolog2 said:
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Click to expand...
Click to collapse
Are you going to root? Afaik you can only do that on the exynos version (not usa)
Correct. No root available yet/ever, was just saying root seems like the only way people are getting back full res lost photos.
Sent from my SM-G955U1 using Tapatalk
3 Questions
What gallery app are you using? Did she hide or exclude any folders by accident?
Thirdly, try running a recovery programme. You can get for free on the net. So long as she has taken no further photos or put anything else on hard drive should be able to recover.
Finally check all folders on phone and also check camera app settings to ensure the folder they are saving too is correct.
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
No root available for S8 yet so none of the recovery tools work, your photos are really gone, that's so sad.
Suggest keep your Google photos sync on and regular backup of your entire phone with Samsung Smart Switch PC version.
See if this help to recover photos from Samsung Galaxy S8+.
Why do you need root to access recovery programme?
MixEcoSystem said:
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Click to expand...
Click to collapse
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Arcolog2 said:
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
You guys can try a factory reset. I am actually going to observe this phenomenon happen. Also my mom doesn't like loosing her game saves. I told her to copy her pictures and videos frequently to her laptop in case it happens again (and it will happen again).
Arcolog2 said:
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
Click to expand...
Click to collapse
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
mbashat said:
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
Click to expand...
Click to collapse
Thank you, I will look it up in the morning.
Sent from my SM-G955U1 using Tapatalk
Root is now out on the S8 (snapdragon) variant so you may still be able to recover them if you haven't found a fix :good:
Galaxy S8 photos vanished
Many thanks for this post. I suffered from exactly same problem yesterday. This is the first time ever I had this problem with Samsung. I have been user of Samsung S2, S5 and now S8.
I am extremely disappointed that one of the most expensive mobiles has caused this problem. I am going to contact samsung about it because many important picture files lost.
The only precipitant was that my battery completely drained out yesterday and when I turned it on there was loss of photos last from three days.
This is completely unacceptable service from such an expensive mobile. I am very upset. My camera photos gets saved in SD card and are backed up by samsung cloud as well as in google drive.
Please help me with suggestions to recover the lost data.
Samsung s8 plus issues lossing pictures
Thought samsung is the best of the best in phones software and the rest all in one phone but clearly I was wrong I lost loads of pictures on my samsung s8 I sold yesterday and my samsung s8 plus now doing the same thing to lost 100plus pics to I'm going sell this one it's my contract phone but I don't care I just carry on paying it off but I get better phone then this that I can trust....best ones are Vodafone platinum 7 and Vodafone v8 so far are the best phones money can buy reliable to and trustworthy..... samsung makers are in software they need to do better much more improvements to
Please help me.
My problem was: suddenly my pictures disappeared from the Samsung Gallery App, but they do exist on several folders for ex. DCIM/Camera. Why arent they appearing inside Samsung Gallery? I did nothing different than what I usually do... I am so mad about this! I even did factory reset and I still cant see my pictures on Samsung Gallery
Same issue here. Just moved over from iPhone.
I've noticed that so far the pics affected have been in their own albums. One was hidden and one wasn't. 1 photo remains from the one that wasn't hidden. I think it only remains because I had texted the pic to someone.
Internal storage.
Developer Mode On.
Auto Update Off.
Have connected phone to a PC via USB prior to issue.
Images don't show in the file folders when I browse them from the My Files app, either. They're gone.
The other odd thing is this may have only started after changing this device name in About Phone.
Anyone else have a changed device name?
You guys should sync with Google Photos!

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