This poll is simply to help determine whether there are hardware variances out there which will resolve the GPS lock dropping out, after some period of usage, issue.
There are many "workarounds" to help alleviate the issue, including limiting your usage to just Google Maps, updating Google Play Services, wifi options, clearing AGPS, etc.
What I'm interested in is whether anybody was able to maintain their normal usage and just swap out a unit and have the GPS issues resolved.
I'd like to isolate out folks whose GPS works fine simply because their normal usage pattern doesn't trigger the issue. By focusing only on folks that are triggering the issue who have exchanged their units, we can see if there are potentially hardware variances.
If there are a very low percentage of cases where a replacement fixes GPS, then it doesn't make sense for folks to keep exchanging their unit(s) hoping the new one fixes the problem. In this case, if GPS is really important, either take a chance waiting for Google to fix it (if they can) or return the unit and wait until it is resolved.
This poll will not tell you whether this is ultimately a hardware, software, or some combination issue. That requires understanding the root cause, which cannot be determined in a poll.
If your exchanged unit resolved GPS for you, please post
first 9 digits of "KBC" SSN number
build date from the box label
16 or 32gb
Code:
[B][U]For example[/U][/B]
SSN: D60KBC265xxx
Date: 2013.06
16gb
This will help figure out if there are any build/manufacturing patterns.
I voted no to see The poll.... I dont have my nexus yet. I hope I don't have any GPS issue that's the Main reason I traded my iPad mini for, that and the fact that I can pocket my tablet now
adeon said:
I voted no to see The poll.... I dont have my nexus yet. I hope I don't have any GPS issue that's the Main reason I traded my iPad mini for, that and the fact that I can pocket my tablet now
Click to expand...
Click to collapse
There is a 'View poll results" button. No need to 'fake' results by voting when you are not giving any proper answer.
adeon said:
I voted no to see The poll.... I dont have my nexus yet. I hope I don't have any GPS issue that's the Main reason I traded my iPad mini for, that and the fact that I can pocket my tablet now
Click to expand...
Click to collapse
For many people if ALL you use is google maps, no navigation, no earth, no gps status, no waze, etc. then you can get many of the units to hold lock for a while, possibly indefinitely.
However, a lot of people use a couple of gps apps and that is where the issues come up.
I guess fewer people use GPS on the tablet versions than the phone/tablet-with-mobiledata versions because their gps apps require data connections, which they may not have access to on the go, but many people still do have apps that work without a data connection or they tether the device.
So only 9 folks have actually exchanged the unit for GPS problems and found this thread? I would have expected more people would have exchanged given how many people are experiencing the problem on the GPS lockup threads.
People aren't exchanging because Google has said they are working on a fix. This implies it's a software issue that will be patched.
Obveron said:
People aren't exchanging because Google has said they are working on a fix. This implies it's a software issue that will be patched.
Click to expand...
Click to collapse
I have never read they are working on a fix, just that they are looking into it. Please post where it says what you are suggesting.
To me "looking into it" and "working on a fix" are quite different levels of commitment from Google. Keep in mind if the problem is on the proprietary hardware side (likely Qualcomm) and/or with Asus who hooked everything up, Google would need to interface with them for a solution (if any) so it would be very hard for them to unilaterally say they are "working on a fix" without even knowing what the root cause is.
Here is the latest info from Google's "official" community manager Paul Wilcox
http://productforums.google.com/forum/m/#!category-topic/mobile/android-devices/prfUDZA7M2s
Jul 30 - Paul Wilcox
Thanks for the reports everyone, we're looking into it.Aug 2 - Paul Wilcox
Hi again everyone,
Could you please let me know a couple of things about your experience with GPS on your Nexus 7 tablets?
1. Do you still encounter this issue if you visit Settings > Location access > Access to my location = on as well as WiFi & mobile network location = checked?
2. If you visit Google Maps or another program that displays your location, is the app actually getting your location even if the GPS notification doesn't seem to show a tight GPS lock? Or is it unable to pinpoint your location?
Thanks!Aug 5 - Paul Wilcox
OK everyone, thanks for confirming my questions from a couple of pages ago, as well as the info that disabling Google Play Services seems to be a workaround. My Android engineering colleagues are investigating this issue.
By the way, in case you're not aware several components of Android use Google Play Services so disabling that can have some unintended consequences on the functionality/performance of your device. For example the Hangouts app won't work without enabling Google Play services.Aug 6 - Paul Wilcox
On Tuesday, August 6, 2013 8:18:48 AM UTC-7, Kenny Bateman wrote:
Also I'm wondering if anyone from Google ever responds on here. Some/any input would be great!
Yup Kenny, Googlers are present in this forum. See my response about this issue a couple of pages back on this thread.
No update for the community about this at this time, but the team is aware and investigating.
Aug 9 - ArsTechnica
Google's Paul Wilcox has been active in that thread telling users that Google was "looking into" the problem and asking some follow-up questions—it's unclear as of this writing whether the issue will be fixable in software with an update or if it's indicative of a deeper hardware problem. We've reached out to Google for further comment on the issue and will update this post if we get a response.
Update: Google's official response is that they're aware of the issue but not ready to comment further at this point. We'll continue to follow the story as it develops.
Since then complete radio silence.
When Asus last had GPS problems with the Transformer Prime, their "solution/fix" was to give people $17 and a free GPS dongle (they even claimed the Transformer Prime didn't include a "professional" GPS). This came after a class-action lawsuit and only residents of the US could officially file a claim:
Settlement: Asus to give GPS dongle and $17 to Transformer Prime users
http://www.androidauthority.com/asus-transformer-prime-settlement-183316/
http://event.asus.com/ASUSPad/TF201GPS/
I haven't returned mine...I mean what is the use? Also my screen is working excellently with no multitouch issues, I do not see any dead pixels and the screen bleed is fine. So what am I supposed to do? I don;t want to tempt getting a worse machine but the GPS not working sucks...kinda stuck...
AnarchoXen said:
I haven't returned mine...I mean what is the use? Also my screen is working excellently with no multitouch issues, I do not see any dead pixels and the screen bleed is fine. So what am I supposed to do? I don;t want to tempt getting a worse machine but the GPS not working sucks...kinda stuck...
Click to expand...
Click to collapse
Not suggesting you personally should exchange it, though based on your confidence level you'll get a resolution you are satisfied with (or you really don't need GPS), you may need to consider whether to return it or just take a risk.
Just trying to get feedback from those that already have, which of course there will be some.
So far from the polling it is looking like it is pointless to return it though. That could change if some people find units that work for them.
It does make you wonder if every unit has the same GPS problem and the people who report GPS works fine just have a usage pattern that doesn't trigger it (which may be perfectly fine for them)
How do you tell the build date?
dannycalgary said:
How do you tell the build date?
Click to expand...
Click to collapse
It is on the label on the top and bottom of edge of the white box.
It'll be something like 2013.06, 2013.07 (or in the future 2013.08)
sfhub said:
To me "looking into it" and "working on a fix" are quite different levels of commitment from Google.
Click to expand...
Click to collapse
Fair enough sfhub, I guess I interpreted Google's commitment differently. It seemed to me that "looking into it" implied they are troubleshooting, which appeared to me they were commited to fixing the issue.
They asked about google play services, and were interested to hear that it affects the stability of the GPS. That alone, seemed to imply (in my naive perception), that software has an intergral role in fault.
I interpreted the semantics differently than you, and basically deemed that I personally wouldn't return the Nexus as there is a good chance Google could patch the problem.
However, after reading your excellent breakdown of Google's communication, I see your point of view. I am therefore much more concerned that it is a hardware fault. I still remain blindly optimistic that it is a software problem. After all, the GPS can be stable under certain software circumstances (disabling google play, using only specific apps, and only one at a time).
Don't get me wrong, I would love the problem to be fixable in software and have a gut feeling that it can (because I can use just Google Maps and nothing else and it won't drop) but without any knowledge of the root cause that is purely a guess/gamble.
Paul Wilcox mentioning Google Play Services was actually in response to a couple of users posting they had disabled Google Play Services and it helped their GPS situation. It wasn't something Google determined on their own and was reaching out to the community.
I'm skeptical that is the issue as I have Google Play Services disabled and I still get the dropouts and other folks have mentioned upgrading Google Play Services helped their situation while others mentioned downgrading helped their situation.
If I were to guess, Google Play Services may have some effect on the issue, but isn't the root cause.
IMO "looking into it" just means you've gotten past the PEBKAC-meter.
D70KBC-155xxx
2013.07
32GB
I purchased this unit from the Google Store and received it this morning. I own a nexus 7 2012 and it has always worked fine. So I knew how to set up the GPS. After trying for an hour I phoned Google Support and and was sent on reams of useless apps that really did not have anything to do with the GPS. When she asked me if I could see my location on the google map I told her yes but only because I was hooked up on WIFI. The we went on a 15 minute discussion on the fact the tablet was not outside. I told her the other tablet which was more than 5 feet further to the window was working just fine with 11/12 SAT/FIX. This was a very painful part of the conversation. Finally she offered to have me download apps that would not need the GPS and make do without it.
At this point I told her I was getting somewhat upset and asked her to pass me to someone else. I basically went through the routine all over again and I finally told him I would send the unit back and have my credit card reverse the charge. That seem to wake him up. He then offered to send me a new unit and for me to hold to this one until the new one comes in. So that is where we are right now.
This was the first time dealing with google support and I sure was not impressed.
no problem so far
ive been using the gps for a good amount of time and i haven't had an issue yet
aptech said:
ive been using the gps for a good amount of time and i haven't had an issue yet
Click to expand...
Click to collapse
Don't take this the wrong way but the thread is looking for people who have a GPS problem and got a replacement unit to try and resolve.
It seems you never had a gps issue.
sfhub said:
Don't get me wrong, I would love the problem to be fixable in software and have a gut feeling that it can (because I can use just Google Maps and nothing else and it won't drop) but without any knowledge of the root cause that is purely a guess/gamble.
Paul Wilcox mentioning Google Play Services was actually in response to a couple of users posting they had disabled Google Play Services and it helped their GPS situation. It wasn't something Google determined on their own and was reaching out to the community.
I'm skeptical that is the issue as I have Google Play Services disabled and I still get the dropouts and other folks have mentioned upgrading Google Play Services helped their situation while others mentioned downgrading helped their situation.
If I were to guess, Google Play Services may have some effect on the issue, but isn't the root cause.
IMO "looking into it" just means you've gotten past the PEBKAC-meter.
Click to expand...
Click to collapse
Did you reboot after disabling Google play services? That was the only way I could get it to work.
Disable and delete updates
Reboot
GPS works in navigation now
You get a ton of notifications to enable it again, but most apps still work fine without it.
Sent from my Nexus 7 using Tapatalk 4
sleepnmojo said:
Did you reboot after disabling Google play services? That was the only way I could get it to work.
Disable and delete updates
Reboot
GPS works in navigation now
You get a ton of notifications to enable it again, but most apps still work fine without it.
Click to expand...
Click to collapse
Yes, I have no updates at the moment, just what came stock, froze play services, rebooted.
I can get GPS to work indefinitely if I only use Google maps.
Once I use other GPS apps, including Google nav, it will lose ability to lock anywhere from 5 to 40 minutes
Sounds like a driver issue. Anyone try CM and if you get better results?
CM use their own kernel and drivers so you should get different results. That should prove it would be fixable in software.
Sent from my Nexus 7 using XDA Premium 4 mobile app
The issue is very intermittent. Today I wasn't able to reproduce with 2hours of GPS on. I have tried both stock and CM and had the bug on both.
Yesterday I lost lock consistently after 15-25mins on but rebooting would return it to life which makes me strongly believe it's fixable with software so I'm not too worried.
Related
Original, I thought I was left out of the GPS problem with the Samsung Vibrant, thinking it was about when you used GPS ...but with the Navigation
However, today, I was using the Google Search function, or something that simply invoked the GPS, but not fully using the Navigation, then it cut out, and I couldn't see anything for about 30 seconds, then it restarted fine.
THAT, please assure me is the problem that people were originally speaking of
I dont mind being wrong about what I thought it was ORIGINALLY. i.e. navigation being used
But please tell me that what I described is the problem and NOT a more serious problem that is gonna involve me having to get a new phone.
I had the NEXUS and one of the 3 I had turned off two or three times a day. They said it was NOT normal, and then I had to replace it..
I am hoping and leaning to believing that this problem is what you all have described as the original GPS problem cutting off
thanks
The original and core problem with the GPS which still exists is that the GPS cannot lock on to more than one or two satellites even though there are many more in view. The result is inaccurate and inconsistent position information being fed into whatever program uses GPS. People will notice symptoms more with nav apps but it will also affect browser location and google search (with location) as well. So your symptoms may be a result of of the common bad GPS problem. Personally I believe that ALL Vibrants have a faulty GPS as I have tried at least a dozen showing the exact same faulty behavior. The best way to determine if your phone has a buggered GPS is to test it using something like GPS Test and see how many satellites lock VS how many are in view (discovered). A fully functioning GPS will lock on no fewer than six sats with nine to fifteen visible.
Thank You XfooYen...and thanks for being Quick
I do not know how to do the test. Might you be able to and have to time to explain how simply and what I need (via apps etc..)
But bottom line, to hear that it is basically, maybe not fully, partly to do with the GPS makes me feel better.
At least it is not cutting off WHEN i am NOT using the GPS, 3-4 times a day, like my first android phone, Nexus
thx
Does the European Galaxy S have this issue? If so, then I fear that a solution is unlikely to be at hand, given that this version has been out for a while, and would point to a design flaw in the hardware that cannot be fixed with software.
That's the big unknown-is it hardware that's defective, bad firmware in the controller for the GPS chip, or a system software problem?
yeah, no one knows if it's firmware or hardware or both. Only time will tell. We all hope it's just firmware.
To OP, you can find GPS Test in the market. There are many ways to see what your GPS is doing exactly. Rather than me explaining it, I recommend you search youtube for examples of GPS testing in action.
A thing to consider is weather you can return the phone with a full refund. If so, I recommend it. You can then wait until a real fix is pushed out and repurchase when it does.
Sent from my Vibrant using XDA app facing north...no, wait. southwest.
Thank you for pointing out where to find the gps test Next i will look into doing it I also appreciate feedback on what the proper could be To summarize it seems like no 1 knows what the problem could be i may know more once the gps test is done next i think most would agree i m not looking for a wii fun on this fabulous phone n next correct me if i am wrong i hope work for t mobile 4 a while and have been there 11 years most phone companies you can't get a full refund out of the buyer's remorse period
i actually believe most of you will think i am right or at least the grateful to want to wait until the problem is saw. It is not the worse in the world once i find out that use it i will wait on the 6 once they say this symptom is clearly not related names if it persists i may ask for a replacement. Until then any support or advice in simple terms, LOL, Would be appreciated. I just saw a thread with the term gps fix with another link does anyone know if that works .
Thanks again so much Please remember this was typed or not typed using the speech to text feature. I have issues that make my hands shake head hurts and issues much better for typing
In sending my last post i head something popped up that said Something beta OR traditional Wouldn't that have something to do with this thread for the entire site on my vibrate
Hi,
Anyone out there who has issues with the gps on the TPT?
I'm getting a fix quite slowly and losing it every few seconds.
This happens within Navigon Mobile Navigator, GPS Essentials and GPS Test.
The whole Tablet also feels quite laggy and doesn't perform well.
When writing this post with the Browser app, i have to wait about 1-2 seconds until the text i've just typed appears.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
TPT Definitely has a GPS issue...
Check out the "GPS TPT Acquiring Satellites Bug" thread on the Lenovo Thinkpad Slate forums... Sorry, this forum won't let me post a link yet...
Lenovo is finally "looking" into it but hasn't officially acknowledged a problem.
One major issue is that the GPS.conf file is using a Asia NTP_Server, if you're anywhere but Asia this will hobble your GPS fix times (or TTFF - Time To First Fix). This file requires root to edit which we don't have.
Second issue is whether the TPT uses AGPS when wirelessly connected to the internet, since a majority of TPT's don't have 3G/4G we don't know if AGPS is only enabled for 3G/4G or if it's available at all.
I've tried replacing the gps.conf file, syincing NTP clocks and updating the agps data via a wifi tether to my phone. I'm still having the same problems as you are, and as I was before.
I've resorted to negative user reviews based on the camera and the gps, with tag-ons about how bright the black is on the screen and the lag. I don't know how better to pressure a corporation than to go as public about issues as I can. Complaints to Lenovo don't seem to help much, at least not in the first year, which in gadget-schedule-terms is pretty much the lifetime of the gadget.
I'm also seriously considering living without the camera entirely and going with the CyanogenMod ROM. The stock firmware etiher way isn't up to snufff, but I'm fed up with the wierd keyboard lag that CM doesn't have.
EDIT: Sent it in for a new system board, primarily for GPS. 13 days ago. I got an email yesterday saying they're waiting for parts. The N-trig, keyboard and usb port are real tools, but the incredibly slow repair, having putzed with software fixes for the GPS for months (I'm a real sucker for intermittent reinforcement), the lag, and the lack of popularity (development and accessories) really have me second guessing the greatness of this product. I'd be thinking differently if I'd have gotten one made in 2012, or any "good" one. I hear they're out there. The bright side? I'll have fun doing hardware mods on it.
More: I sent it in. They replaced the system board. It took 14 days. The GPS worked a dream before I rooted. I'm looking for a solution now.
Has anyone else been experiencing GPS not holding lock or not locking at all? There are tons of people having the problem in the Google groups.... Surprising to not see more about it here..... Let's get the word out if you do.... Mine will not keep a lock no matter what.... Many resets and other nonsense.... It will sometimes lock but loose it on the move or just drop the lock without moving....
Here are some of the fixes that have been tried / tested:
resetting back to stock
removing google services
downgrading maps
changing settings for WIFI
user data wipe
clear cache
Some of those may temporarily fix it, but any sort of long term use the issue always comes back.
https://productforums.google.com/forum/#!topic/mobile/prfUDZA7M2s[1-25-false]
http://www.phonearena.com/news/New-G...oblems_id46225
http://www.geeky-gadgets.com/new-nex...ms-09-08-2013/
http://www.slashgear.com/nexus-7-tab...lems-09293337/
http://news.cnet.com/8301-1035_3-575...by-gps-glitch/
^ the google group where it's been reported by hundreds of people.
Sent from my Nexus 7 using xda app-developers app
Read about this somewhere on here. Can't figure out how to search a specific forum on this app though so I can't find it.
I think the guy fixed his problem but I don't remember how. Sorry
Sent from my Galaxy Nexus using xda
yeah, there are been several people that "claim" to have fixed it but... it's not really fixed. there have been many different "solutions" thrown around over in the groups but, again none of them worked long term. it might work for a little while, but not for very long. anyone that has a N7 i suggest you test it out.... Try bringing up maps, cache the offline map and try to use the GPS to navigate somewhere.... It will drop off everytime.
Google is going to have to release a patch, that is going to be the only fix!!
Some of the fixes that have been tried are:
resetting back to stock
removing google services
downgrading maps
changing settings for WIFI
user data wipe
clear cache
Some of those may temporarily fix it, but any sort of long term use the issue always comes back.
so... what's the deal here. I don't see how more people aren't having this problem with the responses on the google site. have people been successful using it? or do u not use it at all anyway? or is it because you have a ROM that it works on? please let me know.
My temporary solution (as suggested by others) is to ONLY allow 1 app which may access GPS.
So I disabled Earth, Maps, GPS Tester (some widgets may use GPS too) ... only leave Sygic navigator. I've navigated a few long drives without issue. Re-enable those apps will bring back troubles.
This works with different ROMs, so it's not a ROM problem.
Hopefully Google will have a fix soon.
yeah, that only seems to work for a short period of time too! thanks though!
well, at least it's out in the open now and it will force googles hand!
http://www.phonearena.com/news/New-Google-Nexus-7-having-GPS-problems_id46225
http://www.geeky-gadgets.com/new-nexus-7-suffering-from-gps-problems-09-08-2013/
http://www.slashgear.com/nexus-7-tablet-owners-reporting-gps-problems-09293337/
http://news.cnet.com/8301-1035_3-57597753-94/new-nexus-7-plagued-by-gps-glitch/
I haven't touched Google services, just simply disabled (GPS-accessing) apps such as Maps, Earth, GPS Tester.
I only left one app (Sygic) on my Tab. The last few days, I've had no issue with GPS navigation. Everytime I've tried,
I got GPS locks within a few seconds. I've done a few drives (mostly under 1-hr) and everything is normal and accurate.
I've not seen it fail yet.
It isn't 'failing' at start, necessarily. It won't keep lock after stopping and starting.
Can you enter address. navigate to the address. Stop and them do it again?
AnarchoXen said:
It isn't 'failing' at start, necessarily. It won't keep lock after stopping and starting.
Can you enter address. navigate to the address. Stop and them do it again?
Click to expand...
Click to collapse
Like going to work ... going to lunch .. going home .. I fired up the app fresh (I clear recent apps often)
haha.. I had quite a few struggles since day one, so I know how to make it fail.
I can start-close/stop-restart Sygic multiple times without failing. But if I re-enable those (GPS) apps and
switch between them ---> GPS no-longer works.
I have never had a issue using Osmand GPS yesterday. Locked on quickly each time after device was put to sleep about 5 times in a moving car ( i was the passenger at the time).
joined the forum to say i'm having the same issue with GPS (and possibly compass). looks like google is aware so that is at least good.
bought the tablet to use in an in-dash car install. loved it until yesterday and today when i started doing more in car function testing. wanted to test the google maps app out out while driving but the compass oriented me cocked in the wrong direction and spun around like a dradle before gps lost me completely. for a bit i thought omg, maybe it's so cheap because they got rid of the GPS chip.
i have to say i hate the google maps application right now too. the old google navigation app was incredible for "chase view" which gave you. the new google maps app is supposed to integrate the nav feature but you must be on a specified route. it's terrible, going to search for the old APK.
momostallion said:
i have to say i hate the google maps application right now too. the old google navigation app was incredible for "chase view" which gave you. the new google maps app is supposed to integrate the nav feature but you must be on a specified route. it's terrible, going to search for the old APK.
Click to expand...
Click to collapse
If you like the 3d view, tried Waze?
khaytsus said:
If you like the 3d view, tried Waze?
Click to expand...
Click to collapse
thanks! just downloaded and will try it out (once this gps issue gets fixed).
Suggestion to try by others.
"Go into settings, all apps, locate ‘network location’, clear cache, clear data, reboot and try using GPS again. Seen this behavior on another device where it didn’t like the backed up app data restored from the previous device."
NONE of the "fixes" are permanent. As soon as you start moving it loses your location, even if it hold it for an hour.... IT WILL eventually drop out again. All these "fixes" are a waste of time, i have done every single one posted in all teh forums they have talked about N7s. and it ALWAYS goes back to not working again.
it's just frustrating to have a brand new device that doesn't work properly, and then on top of it to do all these silly fixes and research for none of them to work either. bout to take it back and say forget it.
ogeretla said:
NONE of the "fixes" are permanent. As soon as you start moving it loses your location, even if it hold it for an hour.... IT WILL eventually drop out again. All these "fixes" are a waste of time, i have done every single one posted in all teh forums they have talked about N7s. and it ALWAYS goes back to not working again.
it's just frustrating to have a brand new device that doesn't work properly, and then on top of it to do all these silly fixes and research for none of them to work either. bout to take it back and say forget it.
Click to expand...
Click to collapse
In the official forum of Google, they are one person that use cyanogen whiteout problems.
Appears that there is a software problem.
Enviado desde mi HTC One usando Tapatalk 4
Useless!!!! I was out on the bike all day and this thing acted up all day. At one point it got stuck on the x after rebooting for no reason. I ended up using my SGSIII as a GPS. I guess I need an BT GPS. I know people say hey mine is working but I just can't believe it really is. Or mine sucks.
Sent from my Nexus 7 using xda app-developers app
Has Google commented at all?
Sent from my Nexus 7 using xda app-developers app
malikadnanm said:
Has Google commented at all?
Click to expand...
Click to collapse
Last I looked into it, they said they were looking into it.
So I am curious if I am alone or if it's a widespread issue. I've read others who claim the bluetooth signal is weak on their phones, however that is not my biggest concern. My GPS signal and compass are very poor on this phone. Much worse than my previous 2 phones (Moto X and SGS3) by far.
While using google maps navigation my phone will regularly alert me that "GPS signal has been lost". This happens while the phone is sitting out on my center console and there is little to no cloud cover. I've waited to see if updates would fix my issue, however they have not done anything to make it better.
I'm considering asking Google to replace it, however if everyone else experiences the same issue then it appears a new phone won't fix the issue. On a similar note does anyone know the rules on RMA? I got my phone at the end of November, however I do also have the "Nexus Protect" service.
GatorsUF said:
So I am curious if I am alone or if it's a widespread issue. I've read others who claim the bluetooth signal is weak on their phones, however that is not my biggest concern. My GPS signal and compass are very poor on this phone. Much worse than my previous 2 phones (Moto X and SGS3) by far.
While using google maps navigation my phone will regularly alert me that "GPS signal has been lost". This happens while the phone is sitting out on my center console and there is little to no cloud cover. I've waited to see if updates would fix my issue, however they have not done anything to make it better.
I'm considering asking Google to replace it, however if everyone else experiences the same issue then it appears a new phone won't fix the issue. On a similar note does anyone know the rules on RMA? I got my phone at the end of November, however I do also have the "Nexus Protect" service.
Click to expand...
Click to collapse
Same problems for me. I finally decided to search to see if anyone else had this problem. My wife and I both have the 6P and we both experience this issue.
Hey all, I really need some help, borderline might send this phone back even though I love it so far. GPS location is absolute garbage.
Countless google searches show this issue persisted even back during OnePlus 5 phones. This is my first OnePlus device and I am slowly ( I am patient) having some issues creep up. The GPS issue doesn't have any official fix from my search, only some tricks that work temporarily.
How has OnePlus ignored this for so long?
Waze barely ever GPS locks and when it does its for a few minutes. Google maps is the same way. No amount of reboots, clearing location cache, toggling power savings etc has worked enough for me to say "its fixed". I never experienced this on other devices. This is why I came to XDA (back when I used to flash everything). Has anyone discovered a real fix? Do I have to flash some new ROM to resolve this?
7T Pro Mc Edition 5G US
Android 10 Buiuld 10.0.16.HD61CB
doesntmatterx said:
Hey all, I really need some help, borderline might send this phone back even though I love it so far. GPS location is absolute garbage.
Countless google searches show this issue persisted even back during OnePlus 5 phones. This is my first OnePlus device and I am slowly ( I am patient) having some issues creep up. The GPS issue doesn't have any official fix from my search, only some tricks that work temporarily.
How has OnePlus ignored this for so long?
Waze barely ever GPS locks and when it does its for a few minutes. Google maps is the same way. No amount of reboots, clearing location cache, toggling power savings etc has worked enough for me to say "its fixed". I never experienced this on other devices. This is why I came to XDA (back when I used to flash everything). Has anyone discovered a real fix? Do I have to flash some new ROM to resolve this?
7T Pro Mc Edition 5G US
Android 10 Buiuld 10.0.16.HD61CB
Click to expand...
Click to collapse
You might want to say TMobile version. But I'm guessing you don't have root access bc TMobile locks the bootloader?
If you had root you could just edit and replace the gpsconfig file
Yes TMobile version it's new just got it a few days ago, untouched. I haven't been in the rom flashing game in awhile, kind of veered off that but your reply tells me that will fix my issue? Is there another thread I missed that explains why that would work?
If so please kindly link me.
I have an update for those having this issue. I have done more testing with GPS locker and noticed random results. It definitely helped usability by 20% but by no l means is this a fix.
GPS locker once locked around 10-15 seconds I open Waze and immediately it loses all connections, it's as if Waze itself is not working right, perhaps it's Android 10 or 5g. Ultimately you can sit and wait and Waze will eventually work for a few minutes or so then die out again.
Google maps was better by about 15% due to GPS locker although it too will from time to time lose GPS and you may end up missing an exit.
Last thing I tried was switching network mobile mode from automatic 2g/3g/lte/5g to the one below that without 5g and noticed considerable improvement but I do not have enough testing time to conclude that works.
No one has GPS issues? It's all honky Dory? There's plenty of threads on this but no bite. I am more curious for those on 7tpro.
I wonder if it's a 5g problem. I have been seeing a similar experience on the note 10+ 5g boards.
https://eu.community.samsung.com/t5...Note10-5G/GPS-loss-when-5G-is-on/td-p/1338709
Is one example,
https://forum.xda-developers.com/galaxy-note-10+/help/gps-issue-t3965662/amp/
Another.
Anyone with 5g chime in?
I'm having these issues too, I notice it a lot on Waze. Google's cool.
1+7t Pro McLaren 5g (T-Mobile)
Problem and work around found
TheRelaxedFlier said:
I'm having these issues too, I notice it a lot on Waze. Google's cool.
1+7t Pro McLaren 5g (T-Mobile)
Click to expand...
Click to collapse
Alright I have confirmed my suspicions with the help of this same issue on the Note 10 5G forums. After I left home today I set my phone on a navigation drive using Waze, it connected right up on 4G LTE (I guess no 5G towers nearby). As I was driving, rock solid for 15 minutes it suddenly connected to 5G, you know what happened next, it disconnected GPS immediately. This confirmed what everyone else is saying. There is a bug or some problem when these new 5G phones switch between 4G lTE -> 5G and back, more specifically, I dont think 5G is ready for prime time when it comes to GPS locking.
I switch my network settings to not search for 5G and GPS with Waze was rock solid. This is indeed the fix / workaround for now when your using navigation apps until Oneplus / T mobile releases a fix. I am more disgusted that these 2 flagships (Note 10 + 5G included) was not properly tested and vetted before marketing shoved it down our throats.
I've noticed the same issues. Although I've posted on Reddit about it.
Waze as an app has issues with GPS if you read the reviews so it's a tough one.
I did do a small test like you in regards to 5g and GPS and it seems to have been better.
Very unfortunate. I'm debating whether to keep the phone and simply put it to 4g or just return and get like a note 10+ (standard 4g) for the time being since 5g seems to have issues
Edit:
Looking at the above linked topic it seems like the issue was fixed with an update for the Galaxy
I wouldn't worry too much, 5G is still new and I am confident they will iron things out. I thought about switching phones too but for what? The other 5g had the same issue(note).
In time it will be fixed, for now when I am on the road I leave it at 4g lte and I am good to go.
confirmed with GPS locker app...
Using GPS locker I can notice the 5G issues like others on my op7Tp 5G ... an easy fix (until this gets addressed by t-mobile) is to disable 5G and use 4G instead :crying:
For some reason it seems to be a oneplus wide issue like you said since the OP5. I had an OP5 damaged the screen and went back to my MI MIX 2. Had 0 issues with my MI MIX 2 other than the weird location of the selfie cam (bottom right of the screen). Recently upgraded to the OP7 pro (non 5g) unlocked version (i know you have the 7t pro but figure we could all help each other) and definitely still have some GPS issues. Google works, however waze is intermittent and especially bad while making phone calls (EX android auto+waze, while hands free talking on the phone).
GPS Locker definitely helps for me. i have it auto-lock then launch waze (settings in the GPS Locker app).
I've also used compass steel app and used it to calibrate the compass in the phone. This also seems to help some.
The only other thing worth investigating i think would be to check a few settings and see how they pan out. Related to the battery optimization settings in android 9 and 10. Adaptive battery (seems to be system wide), and battery optimization options (seems to be app specific) for waze gps locker, etc. Let me know what everyone finds out. Seriously tempted to trade in my OP7 pro if the mi mix 4 looks promising. My Mi Mix 2 was solid and im a huge OP fan....
Maybe it's worth it now to bring this to the OnePlus forum community. When I have time I'll whip something up and link it here so we can add to it. More eyes are needed from there end.
doesntmatterx said:
Maybe it's worth it now to bring this to the OnePlus forum community. When I have time I'll whip something up and link it here so we can add to it. More eyes are needed from there end.
Click to expand...
Click to collapse
No issues on my end . Tested Waze and Google maps with 5g connection.
I disabled Bluetooth & wifi scanning , not sure if that makes difference
doesntmatterx said:
Maybe it's worth it now to bring this to the OnePlus forum community. When I have time I'll whip something up and link it here so we can add to it. More eyes are needed from there end.
Click to expand...
Click to collapse
I believe it is worth it. Get enough people with enough devices across different carriers making the issues visible and hopefully someone will fix it!
I've even edited the GPSconfig file to no avail. I would love to get my hands on a similar device (GPS hardware) that is carrier branded and see if that helps the issue. How can I find identical hardware? Maybe a Samsung?
slyyke said:
I believe it is worth it. Get enough people with enough devices across different carriers making the issues visible and hopefully someone will fix it!
I've even edited the GPSconfig file to no avail. I would love to get my hands on a similar device (GPS hardware) that is carrier branded and see if that helps the issue. How can I find identical hardware? Maybe a Samsung?
Click to expand...
Click to collapse
Well for what it's worth I have the TMobile one and have issues with GPS.
Sent from my HD1925 using Tapatalk
Coderedpl said:
Well for what it's worth I have the TMobile one and have issues with GPS.
Click to expand...
Click to collapse
Can you confirm changing your network settings to the second option works for you? Still working for me perfectly.
doesntmatterx said:
Can you confirm changing your network settings to the second option works for you? Still working for me perfectly.
Click to expand...
Click to collapse
Yep indeed it does, I've already made a topic about this issue on reddit aswell.
Nice!
I have the tmobile 5g version and gps is horrible. I tried both google maps and Waze. It takes 5 minutes to lock on GPS initially and then while driving it will freeze up and not move for a few minutes (as I get lost) then randomly reconnect and disconnect again. Frustrating since I drive use GPS often in the LA area.