Hello there,
So I got a USED Galaxy S4 from someone on kijiji
The phone is from rogers, and still locked to rogers/chatr
Iv been using the phone for about two weeks with no issues at all.
Last week, just in the middle of the day
I was taking the phone out of my pocket, and I noticed that it says ' unregistered sim'
On the lock screen and status bar
Tried to restart the phone and pull out the battery, nothing happened. Tried a NEW chatr sim card- no luck.
Went to rogers yesterday, tried 4 different sim cards
Didnt work.
I stuck with the "unregistered sim" msg, which not allows me to use the phone.
I tried to look for an answer around the net, and couldnt really find someone who have a similar issue.
Any ideas?
Is the phone might be stolen?
Is therr anything to do about it?
Thank you!
Sounds like you're the victim of insurance fraud. The guy sold the phone and then reported it stolen. He gets paid twice. You should have insisted that the phone got transferred to you at an at&t site, or whoever the carrier is
If the phone is blacklisted, another possibility is that the phone was stolen directly from Rogers or an authorized dealer. Phone will work for a while until the IMEI is blacklisted for that carrier.
Try to unlock the phone and use a different carrier sim card like Telus or Bell.
You could have a defective SIM card slot. As to my knowledge no carrier in Canada currently blacklists IMEI's (I could be wrong though). An easy way to check is just to call Rogers and provide them the IMEI and they can tell you.
I work for a multi-carrier dealer and I know that for Telus if you get their replacement plan (the one where they charge you monthly for) and you report the phone lost/stolen they will blacklist the phone. Rogers has the same replacement plan but whether they blacklist the phone or not I don't know. Try putting a sim card from a different carrier and see if it works. If it does then the phone was most likely blacklisted by Rogers/Chatr/Fido.
They would tell you that the phone is blacklisted. I am going with a faulty sim cradle on this one.
Sent from my SGH-I337 using xda premium
Thank you guys
Thanks a lot guys, very appreciate your fast and helpful comments!
Ill definitely try to unlock the phone and try use it with another carrier!
reason for unregistered sim error
You have samsung galaxy mobile and you have bought it from someone else.
Here is most possible reason is the original owner might have not paid any due amount or some one complaint about the phone from insurance company that it is lost or stolen.
It is locked phone still you can try another sim from same carrier like roger.
Or if you mobile support dual sim then try to insert the sim to another sim slot.
Or you can also try to insert sim to another mobile which is not locked. On unlocked phone if you get the same sim unregistered error. Then contact your sim provider and they will ask for your id proof. And photo. Just submit it and your sim will be active.
Related
so..my buddies phone keeps 'searching' for signal.. im thinking they have disabled the imei #.. it was working the other day with with his cingular sim in it but now its constantly searching and when he goes into the network tab to select manual it says 'cant read settings from network'
Theoretically, yes. When you report a phone as stolen, the carrier will usually block the SIM card and mark the IMEI number as stolen*. I've never heard of a carrier just randomly blocking a IMEI number though. And as far as I know there's no way for them to know that the phone had another carrier's SIM card in it.
* Of course, in the case of Cingular, they do absolutely nothing with that information. When my phone was stolen (later returned, thankfully) I was on the phone with them for a long time. The only thing that would happen with a blacklisted IMEI is, IF the person took it to a store, and the associate saw it was stolen and took the initiative to take it from them and call the police.
well hes changed the rom to different verisons and also different radio verisons trying to fix and nothing is picking up signal.. so u have any ideas what could be going on?
jacob-mda said:
well hes changed the rom to different verisons and also different radio verisons trying to fix and nothing is picking up signal.. so u have any ideas what could be going on?
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Try a new sim card. I had my Tmobile sim card take a dump on me and that is exactly what my SDA did, kept searching for a signal. So my advice is try another sim card and if the phone picks up signal then tell him to go to his carrier and get a new one. They should do it for free.
we tried multi carrier sim cards.. tmobile cingular and cellular one.. stuck on searching.
I dont know how it is donw over in the US, but in the UK i believe that the Imei can be blockd so the phone will not work correctly. So the phone is dead to the world!!!
thats how its looking. and i cant get the imei change tool from the site to work!
funman said:
I dont know how it is donw over in the US, but in the UK i believe that the Imei can be blockd so the phone will not work correctly. So the phone is dead to the world!!!
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Yeah i beleve Europe and the UK will block an IMEI reported stolen. The US carriers dont care. They would rather sell you another phone, even if its a free phone, and rope you into another contract. Think about it, blocking stolen IMEIs requires effort that does not pay the company back. Giving away a free phone requires effort that makes them money because you are stuck in another contract, and they can collect the termination fee if you decide to dump said contract.
Thats why in the UK most of us pay abit more each month so if the phone is taken or lost we get a new on on the same contract and the company gets no more money as no new contact!!!!!
And now you are saying to your self in the USA why did we not stay with the Brits!!! We would be better off!!!
Rule Britannia, Britannia rules the wave
God save our people and that DUMB Queen as well!
LOL
****No comment in this post should be take to heart, The comments are the view of no one******
hi guys, i really need help on this, i bought my x1 from ebay, it has a vodafone logo on the box and the phone. i already tried flashing the phone succefully to a generic one but when i insert my o2 sim card into the phone and choose the network, it says cannot register to network, please choose something else, and i am unable to call out or do anything else.
so i went and got an unlock code, restored the phone back to the vodafone rom, but when i put in the o2 sim card there's no prompt which asks for my unlock code, and still when i try to choose my network it say unable to register?
i really need help with this, i have all the flashing tools and roms files, and also an unlock code. can someone help me pleaseeeeee..........
If it's a vodafone uk one then it's already unlocked.
However it may have had it's IMEI blacklisted? ie if it was stolen etc..
Best thing might be to speak to o2 or VF and see if it is.
Have you tried another sim? does it recognise this one?
My bet goes to blacklisted IMEI. Sorry dude.
hey i'm just curious... if a phone's imei is blacklisted, that only makes the phone useless if you're using that service provider? like if it was blacklisted by voda, could i just pop a tmobile sim in?
ahhhhhhhhhhhhh, i just checked on the checkmend website. the phone is freaking blocked! the damn seller!
figurine said:
hey i'm just curious... if a phone's imei is blacklisted, that only makes the phone useless if you're using that service provider? like if it was blacklisted by voda, could i just pop a tmobile sim in?
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not as far as i'm aware , in the uk it goes on a central database
if you paid using paypal your purchase is protected... double protected if you paid by credit card first contact the seller, if you have no response file a complaint on ebay.
Cheers
Steve
I am thinking of selling my hero for round £150 because i can just not sort out the problem it has so maybe some1 with abit more knowledge will be able to sort it. It all works fine apart from the problem with the sim card which is for some reason it does not register any sim cards. The phone is unlocked and i was using a 3 sim card in for about 2 months but then all of a sudden i lost connection and then i could not reconnect with any sim card =/ i have tried different firmwares and radios but nothing seems to help. It certainly isn't barred i know that so i really duno what is up with it but would be a bargin for someone who does know. P/M if your interested
It ssems like phone has been blocked.Did you buy it from previous user? Contact him/her , or the branded supplier with imei number for their explanation.
no it use to be on contract but had a problem and came off but it hadn't been blocked by them i was using it for a while after i had come off use to work fine then it just did this. I have heard there are problems with 3 sim cards sometimes thow so wondering if it was the sim cause other sims just get stuck on the registering bit like the sim unlock hasn't worked
Just curious, but why haven't you contacted whoever you bought the phone off?
Definitely sounds to me like the handset has been barred. If you bought it as part of a contract, but then cancelled the contract early, well it makes sense for the operator to bar the handset if you didn't send it back.
Quick call to 3 (assuming that's who you bought it from) should give you an answer.
no its a tmobile i shall ring them tomorrow see what they say
Wavesecure in ROM, allowing to lock / locate / wipe your device remotely in the event of loss and be notified if the SIM is changed.
that doesn't really solve none working sims though does it ?
iv just paid for an imei check and just waiting for the result now
this phone is blocked by tmobile but not by other networks that is why it registers on tmobile but wont make calls or texts so am wondering if its something to do with the unlock code iv put in =/
Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
I had similar issue my w580i. I had it after putting the unlocking code it stop recoganising SIM, havn't solution till now
Did you try using a different Rogers sim?
I don't have a rogers SIM, only AT&T. I bought the phone locked and just figured I would be able to get an unlock code like all the other phones I've had before, but no dice.
Check your pm
Sent from my X10a using XDA App
I just tried to put in my deactivated Rogers SIM card from long time ago, and I am also getting "No SIM Card" ... Not sure if your problem has anything to do with Rogers Wireless used to be "Rogers AT&T" before
If you have any friends has SIM card from different carriers, try to put those in and see if you experience "No SIM Card" issue.
Regards
Mabye it does.. I'll try and find someone with a Tmobile sim I guess.. thanks for the advice though..
Please keep me updated on this, I'm trying to unlock my X10, I got the code from cellunlock.net through the manufacturer and keeps telling me after I enter the code that it was unsuccessful.
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
junkk29 said:
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
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Got an unlock code, www.cellunlock.net
Make sure to pick the Sony Ericsson Manufacturer code it's 34.99 but well worth it. It works now.
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
Jikenda said:
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
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How old are the sim cards? If they are old, get new ones. Also, try re-installing the firmware through seus and then putting in your sim card. I never had that issue, I just had a hard time finding the code.
I had a real old one from cingular, but then I just went to AT&T and got a brand new one, but same issue. I'll try updating and see if that helps, but will the phone update without a valid sim inserted?
Jikenda said:
Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
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I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
RumpleStealthSkin said:
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
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I'm sorry, what is the PUK number for and also, why does AT&T need my IMEI number? I mean, the phone is still locked to rogers right now regardless, right?
Lots of noob questions, sorry.
Also, i already spoke to AT&T, Rogers and Sony Ericsson about the issue, but none of them are any help of course. The PUK did nothing for me either. I feel like I am running out of options here...
welcome to the club
http://forum.xda-developers.com/showthread.php?t=717414&highlight=phone+stuck
so far no solution
So, I tried repairing through PC Companion and then I also ran the update and go the newest firmware installed now, but still same problem. Phone does not recognize the AT&T when inserted and therefore, no option to enter the network unlock code. Any others have any luck/make any progress??
wow... i guess i'm in the club as well. I just got back from the Rogers store and they wouldn't let me replace the phone anymore. I've bought the manufacturer's code which is suppose to work 100% but it didn't...so desperate
Sorry to hear that...
You said the code you got didn't work? In what way? did you try to get a refund by providing video evidence?
On a side note, does anyone know how to access a keypad on the x10 that enables you to imput the left arrow, *, * left arrow method to input the code? I realize I need to have a valid rogers sim inserted in order for this to work, but I do not see how to input the arrow keys. Any suggestions? As I've said, I'm new to android and to a device with no physical keyboard, so maybe this is very simple...
thanks and good luck to others in the same spot as me right now..
I'm having a dispute with tmousa regarding them locking my phone to their network. I own my phone but put one of their prepaid sim cards in my phone. I guess they thought it was one of their phones and they locked my imei number to their network. Now for over a month I have been trying to get them to provide me with the network sim unlock pin so I can take my phone to another network but they're saying my phone has been modified and they can't find my imei number in their database so my phone is basically a brick now. They claimed they contacted HTC to get the number with no luck. Is there anything that I can possibly do now? Thanks.
11PCX said:
I'm having a dispute with tmousa regarding them locking my phone to their network. I own my phone but put one of their prepaid sim cards in my phone. I guess they thought it was one of their phones and they locked my imei number to their network. Now for over a month I have been trying to get them to provide me with the network sim unlock pin so I can take my phone to another network but they're saying my phone has been modified and they can't find my imei number in their database so my phone is basically a brick now. They claimed they contacted HTC to get the number with no luck. Is there anything that I can possibly do now? Thanks.
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Click to collapse
IMO you should contact one of the ebay's unlockers and check if your IMEI is unlockable(it is cheap to unlock, about 2-5US$).
11PCX said:
I'm having a dispute with tmousa regarding them locking my phone to their network. I own my phone but put one of their prepaid sim cards in my phone. I guess they thought it was one of their phones and they locked my imei number to their network. Now for over a month I have been trying to get them to provide me with the network sim unlock pin so I can take my phone to another network but they're saying my phone has been modified and they can't find my imei number in their database so my phone is basically a brick now. They claimed they contacted HTC to get the number with no luck. Is there anything that I can possibly do now? Thanks.
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Did you give them imei number shown in the phone software (not the back)?
Wow thanks for the eBay tip! Just paid for the code so waiting for it now... I thought this was a different type of lock. I thought the Rom itself (tbd sense) unlocked the phone to other networks but I tried a wipe and re-flash and it was still locked so I should have asked the question sooner. Will post the result.
11PCX said:
Wow thanks for the eBay tip! Just paid for the code so waiting for it now... I thought this was a different type of lock. I thought the Rom itself (tbd sense) unlocked the phone to other networks but I tried a wipe and re-flash and it was still locked so I should have asked the question sooner. Will post the result.
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Also just so you know it was not the sim card you put in it that placed a lock on the device to just use T-Mobile. The lock was on the device from factory, all US cellular providers do this to all devices they sell. It is a effort by the providers to keep you from changing providers so easily. They figure if you have to buy another device to change providers you would not be so willing to change to another provider because it will hit you in the pocket book harder. It is a very under handed practice in my opinion and should not be illegal. We pay for ower devices and should be able to use them how we want and with what ever provider we want. But then again we live in the worlds greatest country right.......what a joke.
I have had an HD2 since they first arrived at T-Mobile. As stated, all phones in the US are carrier locked by default.
It was easy for me to have mine unlocked. I called T-Mobile and told them I would be traveling out of the country. I asked for the unlock, gave them my IMEI, and serial (maybe). That was all it took. I got a text message with the code.