[Q] Disappearing MMS - Messages not downloading - AOSP Messaging - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I originally asked this in Tasks thread because that is my ROM, but it isn't only his ROM as it has happened before on different phones, but always AOSP.
When I have my phone set to auto-retrieve MMS it does the expected behavior unless the MMS doesn't download correctly the first try. Sometimes I miss the message completely if it doesn't download and sometimes it notifies me with "Message not downloaded tap to retry" but when I tap that it takes me to a messaging screen where that MMS is gone. If I set the phone to not auto-retrieve I can try to download multiple times and I will not lose the message.
I know the logical answer is not to have it auto retrieve, but in a group MMS I have to go to each specific contact and hit download on each message which is counter intuitive to the smart phone.
Again, I don't think this is rom specific because I remember it on my S3 happening a time or two when GroupMMS first came to AOSP, but is there any way to make the phone keep the message in messaging if it fails to download? I used to be able to download GOSMS and use it to find them, but on the S4 they are nowhere to be found with any app I've used so far. Sometimes the message when set to not auto retrieve will just sit and say downloading forever and I have to delete it. It is pretty frustrating. I saw something on Google about it where someone had started the issue but it was for Android 2.2 and it wasn't quite the same issue.
If you haven't seen this, try setting to auto retrieve and have someone send you a bunch of mms, see if you get them all. Sometimes I don't even realize I'm missing them, which sucks too.
Anyone else experiencing this? Anyone fixed it?

thacounty said:
I originally asked this in Tasks thread because that is my ROM, but it isn't only his ROM as it has happened before on different phones, but always AOSP.
When I have my phone set to auto-retrieve MMS it does the expected behavior unless the MMS doesn't download correctly the first try. Sometimes I miss the message completely if it doesn't download and sometimes it notifies me with "Message not downloaded tap to retry" but when I tap that it takes me to a messaging screen where that MMS is gone. If I set the phone to not auto-retrieve I can try to download multiple times and I will not lose the message.
I know the logical answer is not to have it auto retrieve, but in a group MMS I have to go to each specific contact and hit download on each message which is counter intuitive to the smart phone.
Again, I don't think this is rom specific because I remember it on my S3 happening a time or two when GroupMMS first came to AOSP, but is there any way to make the phone keep the message in messaging if it fails to download? I used to be able to download GOSMS and use it to find them, but on the S4 they are nowhere to be found with any app I've used so far. Sometimes the message when set to not auto retrieve will just sit and say downloading forever and I have to delete it. It is pretty frustrating. I saw something on Google about it where someone had started the issue but it was for Android 2.2 and it wasn't quite the same issue.
If you haven't seen this, try setting to auto retrieve and have someone send you a bunch of mms, see if you get them all. Sometimes I don't even realize I'm missing them, which sucks too.
Anyone else experiencing this? Anyone fixed it?
Click to expand...
Click to collapse
Do you have any ad blocking software installed such as ad-away or ad-block? If so disable them and see if it works.. These programs I don't know which one exactly were causing this issue on my phone at one time. I disabled them and MMS worked correctly again. I never felt like going in and checking which setting was causing this problem so I just uninstalled them...

tiptoekirk said:
Do you have any ad blocking software installed such as ad-away or ad-block? If so disable them and see if it works.. These programs I don't know which one exactly were causing this issue on my phone at one time. I disabled them and MMS worked correctly again. I never felt like going in and checking which setting was causing this problem so I just uninstalled them...
Click to expand...
Click to collapse
I don't. Thanks for that info though. The weird thing is I might even get 9 out of 10 MMS, but randomly one will not download the first try and it just disappears. I'm ok with it not downloading the first try, but if it just disappears and I don't see it I have no idea who it's from or what it was about.

I'm having the same exact problem, OP. I'm rocking a Play Store Galaxy Nexus on AT&T. I miss a lot of group messages and I'm almost ready to switch to an iPhone, or a carrier that does MMS over WiFi.

oj4y said:
I'm having the same exact problem, OP. I'm rocking a Play Store Galaxy Nexus on AT&T. I miss a lot of group messages and I'm almost ready to switch to an iPhone, or a carrier that does MMS over WiFi.
Click to expand...
Click to collapse
Don't like the iPhone idea, but I do wonder what else I'm missing. Today I woke up and had 3 text messages showing, but when I clicked the notification I only had one unread. I don't know if it was an incorrect notification or if I lost those sms also. I might download go and leave it on there to see if it helps. So far Handcent hasn't helped. I have it hidden in the background to see if it will catch these. I also got a message that I missed this morning and I'm not sure if it was a resend or if it just randomly came to me, but I got it 4 hours later.

thacounty said:
Don't like the iPhone idea, but I do wonder what else I'm missing. Today I woke up and had 3 text messages showing, but when I clicked the notification I only had one unread. I don't know if it was an incorrect notification or if I lost those sms also. I might download go and leave it on there to see if it helps. So far Handcent hasn't helped. I have it hidden in the background to see if it will catch these. I also got a message that I missed this morning and I'm not sure if it was a resend or if it just randomly came to me, but I got it 4 hours later.
Click to expand...
Click to collapse
We're definitely losing messages. Sometimes I get a toast messages "Can't download message from Jane Doe" if I catch it at the right time.
Sometimes it also shows up in my notifications preview, "Jane Doe" but I click on it, it takes me to the Group MMS, but then Jane Doe's message isn't in the thread. It shows up in my friends' iPhone threads though. It's like the phone receives it initially, then just throws it out.
Other times if I miss messages, I get a ton of "Hidden Sender Address" in my notification bar. I tap on it, it's blank. I check my friends' threads, and of course there's some messages I miss.
Like you said, the only reliable way to receive these MMS is to turn off auto-retrieve, but then I'm going into each individual's thread and clicking download a many times. If we're all live group chatting, this is a little intense, but I want to be part of the group...

oj4y said:
We're definitely losing messages. Sometimes I get a toast messages "Can't download message from Jane Doe" if I catch it at the right time.
Sometimes it also shows up in my notifications preview, "Jane Doe" but I click on it, it takes me to the Group MMS, but then Jane Doe's message isn't in the thread. It shows up in my friends' iPhone threads though. It's like the phone receives it initially, then just throws it out.
Other times if I miss messages, I get a ton of "Hidden Sender Address" in my notification bar. I tap on it, it's blank. I check my friends' threads, and of course there's some messages I miss.
Like you said, the only reliable way to receive these MMS is to turn off auto-retrieve, but then I'm going into each individual's thread and clicking download a many times. If we're all live group chatting, this is a little intense, but I want to be part of the group...
Click to expand...
Click to collapse
Also, I'm guessing we aren't the only ones dealing with this, but maybe others haven't noticed it yet. It's pretty frustrating.

thacounty said:
Also, I'm guessing we aren't the only ones dealing with this, but maybe others haven't noticed it yet. It's pretty frustrating.
Click to expand...
Click to collapse
I found this issue awhile ago in the tracker. Pretty much sums it up, but compound it with group MMS. Look how old the dates are...

FYI - I was having issues with Text/Picture Messaging Not Downloading/Sending with AOSP ROMS.
After some heavy duty Googleing and putting the pieces together from numerous posts across different sites this is what I came up with...
Go to: Settings --> Mobile Networks --> Preferred Network Type
Select: CDMA+LTE/EVOD instead of Global and reboot. (I think AOSP ROMS are set to Global for the purpose of being used worldwide.)
Since I did this my picture messaging works perfectly! Be sure to check this each time you change ROMS or update your current installed ROM.

Related

failed sms delivery notification

ok, so since doing the update to 2.1 me as well as everyone i know who have done this have had the problem of getting "failed delivery" notifications for almost all text messages even though they actually send, ive changed every setting i can possibly think of in built in messaging app and handcent
any help would be greatly appreciated, this is getting to be INCREDIBLY annoying
*228 SEND
Fixes alot of network problems. Pick option 1, wait for phone to restart, and see what happens.
tried that, with option 1 and 2, no go
i had the exact same problem, just rebooted the phone and it fixed itself (I also use handcent as my sms client, that might be where this bug is coming from).
This happens only with HandcentSMS or also with your stock messaging app? I had the same problem but only with HandcentSMS, the thing was it'd still be sending the message out an everytime I hit retry I ended up sending a duplicate message. Eventually the notifications became annoying and I switched to ChompSMS, haven't had a problem since.
I'm assuming it's solely a HandcentSMS problem an you just messed with your stock messaging options to see if that was the issue? Let me know.
It's something with the early 2.1 update on the Eris, it isn't compatible with something in the app, I'm not completely phone savvy so I'm not very technical with my terms but you get the idea.
I started getting this...so just switch from handcent to another sms app?
yeah im using chomp, or you can just ignore it because the message still sends it just doesnt register with the app as sending
sureal said:
ok, so since doing the update to 2.1 me as well as everyone i know who have done this have had the problem of getting "failed delivery" notifications for almost all text messages even though they actually send, ive changed every setting i can possibly think of in built in messaging app and handcent
any help would be greatly appreciated, this is getting to be INCREDIBLY annoying
Click to expand...
Click to collapse
I only had this problem when using Handcent and i agree it was very annoying....switched to Chompsms and I haven't had the error once....
rvpartsguy said:
I only had this problem when using Handcent and i agree it was very annoying....switched to Chompsms and I haven't had the error once....
Click to expand...
Click to collapse
I cant seem to find Chomp SMS anymore in the Market since going to 2.1 does anyone have the APK they can send me or tell me why I am being an idiot and screwing the search up lol
afoulke said:
I cant seem to find Chomp SMS anymore in the Market since going to 2.1 does anyone have the APK they can send me or tell me why I am being an idiot and screwing the search up lol
Click to expand...
Click to collapse
its not in the market on the 2.1 for some reason but you can go to http://www.chompsms.com i think it is and download it there
it's handcent thats the problem, but it IS actually sending the message, the app just doesnt realize it
ok, so i "fixed" it, sort of, heres how
i uninstalled handcent, rebooted phone, reinstalled, set all settings, *228 option 1, rebooted phone
works 98% of the time now, completely bearable, to me at least
i love handcent, the popup thing is the best thing ever in my opinion, chomp dont do it, so i really wanted to get handcent working right
happened to me with handcent as well.. wife got lots of dupes. I switched to chomp till handcent releases update
sureal said:
ok, so i "fixed" it, sort of, heres how
i uninstalled handcent, rebooted phone, reinstalled, set all settings, *228 option 1, rebooted phone
works 98% of the time now, completely bearable, to me at least
i love handcent, the popup thing is the best thing ever in my opinion, chomp dont do it, so i really wanted to get handcent working right
Click to expand...
Click to collapse
what popup thing you referring to? when it doesnt send? (obviously when it works right)
sureal said:
i love handcent, the popup thing is the best thing ever in my opinion, chomp dont do it, so i really wanted to get handcent working right
Click to expand...
Click to collapse
If you're talking about the popup when you receive a new message (with options to type a reply, open the message, call, etc.), then Chomp does have that capability; it's just turned off by default. In the settings, it's called "Quick Reply."
thenestor said:
If you're talking about the popup when you receive a new message (with options to type a reply, open the message, call, etc.), then Chomp does have that capability; it's just turned off by default. In the settings, it's called "Quick Reply."
Click to expand...
Click to collapse
yeah, chomp does have it, i noticed though that i cant get it to make the messages private it'll pop up over the lock screen.
but if i miss the text an my screen goes off, its back to the lockscreen when i turn it on which is fine i prefer that, but it doesnt show the notification icon up top so sometimes i think i have no messages an wont even unlock the phone when i really do. maybe i overlooked the setting, but it shows up at first (the notification) and then its gone once the screen goes off an is turned back on

"Delete old messages" keeps checking itself

Hey guys, stumbled across this forum while searching for help with another issue and it's been a great help so far.
Anyway, have a new problem with the phone. I have (or atleast had) a fair amount of messages from various people. On my birthday of all days (I guess I was getting larger than average amount of messages?), the phone decided to display some error message which I didn't see and then deleted all of my messages, so people have messaged me for my bday and I have no idea what they have said, haha, but thats a seperate problem.
Went into the settings and the phone has checked 'delete old messages' again even though I made sure this was off when I first got the phone.
I changed it back and checked again... the phone has checked the box again. No matter what I do it keeps checking the box.
Any ideas?
I have that bug too. I do not know how to solve it. In order not to del my old messages, I just increase the text message limit (from 200 to 1000).
I have the exact same problem. Very annoying. I've lost a fair amount messages due to this too. Now I've increased the text message limit from 200 to 500 and I backup all my SMSes to my gmail account using "SMS Backup" every night. Seems to be the only way to preserve old messages at the moment.
istnelane said:
I have that bug too. I do not know how to solve it. In order not to del my old messages, I just increase the text message limit (from 200 to 1000).
Click to expand...
Click to collapse
I've done that now too (up to 5000 as thats the limit), so hopefully it should be ok now, but I'd still like to know how to turn this auto delete function off if possible. I bought this phone because I was sick of how controlling the iPhone was, don't really want another phone that does what it wants, haha.
Up until today it used to just ask me if I want to delete older messages everytime I went into messages, but now its just decided it's going to do it.
Temp. Fix-ish.
I don't want to bump an old thread and I don't know if this has been solved yet but when I discovered this I did some tinkering and discovered it appears to be triggered by backing out of the messaging service using the back key. The trick is to use the home key to take you back to the home screen. This will allow you to always have "Delete old messages" unticked.
Until a fix is out I hope this helps.
I had this issue before!
Surprisingly, it went away after flashing to another firmware (which turned out not liking) and then flashing back to my old firmware via Kies.
If you're unwilling to go that route, then I suggest using a different messaging app such as Handcent SMS or something like it and bypass the default messaging app all together. It doesn't look as nice as the default messaging app IMHO but it does not have all the quirks the former gives (like changing 3-SMS long messages to an MMS automatically...irritating!)
I heard Froyo will be fixing the annoyance I just mentioned. Maybe once the official Froyo from Samsung comes out all these small annoyances would go away.
That 3-long SMS to MMS is annoying because I get unlimited SMS but it charges me the standard rate for MMS so it's stupid.
I never really reach the 5000 limit and I'm happy using the home key method as it is but good options otherwise.

Problem Thread

I know there's other "problem threads" out there, but im going to list every problem I have with my vibrant, and reply back if you get some of the same, and add what you get too. I am also only rooted, lag fixed, and I did some GPS fix which worked pretty well. Anyways, here I go.
1. My touch screen randomly goes out, the screen doesnt freeze, just the touch disables itself for a short period, still haven't figured out why.
2. Shows different names in Notification bar then who actually texted me.
3. I click a text person name, and it comes up as someone else randomly also.
4. Some contacts just simply can't be linked to their facebook profile. Not sure why or if its me, but most are linked but some remain not.
5. Sometimes, while I have full service and 3g available, I cannot send texts. It says "sending" then never sends. Usually have to restart my phone.
This last thing isn't a "problem" but its super annoying, getting a facebook update on a picture, going to the picture it only shows the picture and no comments. So then I use either full site version or the fb app. But anyway, just a little rant. Flame if you must.

Strangest issue I have ever seen....

Not even sure if this is XPlay specific. I have ONE contact, one friend that if I try to text message her my messaging program FC's. I even tried deleting her and physically entering her phone number, and it FC's. Every other contact or anything else I do, works fine. I tried clearing data for messaging, tried clearing data for contacts. My phone is stock and not rooted or anything at all. Anyone ever seen this?
Your phone is just looking out for you. Stay away from her!
j/k
I've never seen this issue before...
hairdewx said:
Your phone is just looking out for you. Stay away from her!
j/k
I've never seen this issue before...
Click to expand...
Click to collapse
She is a bit crazy lol, but a good friend.
I can't even imagine if it was my girlfriend that this problem was with. "Sorry sweetie I can't text you because my phone keeps crashing the text message app, but ONLY for you". That would go over real well!
That's odd.
Try using GoSMS and/or handcent sms and see if they get the same problem.
well I just made it worse...
I called her and had her text me, instead of a text coming through i get a force close message. Even better I think its jammed and trying to send it through so I'm getting the error over again every few minutes.
I think I'm gonna need to reset my phone
EDIT: it stopped after a bit. Also scrolling through my contacts I found another contact with the same issue.
EDIT #2: While typing Edit #1 I realized both are contacts that I text often. However recently I lowered my saves message limit from 100 to 50. I had manually deleted some threads including threads from these two people and they had over 100 messages. I went into messages and did a "delete all" and that cleared the issue.

"Message alert" setting in a contact doesn't work

Setting a unique "Message alert" for a contact doesn't work. I mean, yes I can set it, but when I get a message from that contact, the phone still plays the default message notification and not the unique one I just set for that contact. This is getting really frustrating.
I'm assuming, of course, that this "Message alert" is for SMS or MMS messages, at the very least. I'm running Android 4.2.2 (stock OS with SGS4 SGH-M919).
I looked on another phone running Android 4.0 -- that setting isn't there, so maybe it is a new and buggy addition? Can someone give this a test to see if it works?
gruuvin said:
Setting a unique "Message alert" for a contact doesn't work. I mean, yes I can set it, but when I get a message from that contact, the phone still plays the default message notification and not the unique one I just set for that contact. This is getting really frustrating.
I'm assuming, of course, that this "Message alert" is for SMS or MMS messages, at the very least. I'm running Android 4.2.2 (stock OS with SGS4 SGH-M919).
I looked on another phone running Android 4.0 -- that setting isn't there, so maybe it is a new and buggy addition? Can someone give this a test to see if it works?
Click to expand...
Click to collapse
bump!
Is it that difficult for one person to give this a test? At the very least? I mean, if this is not an issue with any other SGS4, then it would be nice to know. But if it is an issue with the SGS4, then it is certainly worth investigating! Is it an SGS4 issue, or is it as widespread as any device with Android 4.2.2?
bump
You people gotta be kidding me!!! second try at creating this question thread, 100 views and NOT ONE PERSON WILL EVEN TRY FOR A MOMENT TO CONFIRM OR DENY THIS ISSUE!!! wow! not a single response! These forums are very often very helpful! But what luck I am having with this thread!
No love at all!!
grrrr!!
Ya'll are pathetic.... just really felt like sayin' that!
I've helped a lot of people on xda in the short amount of accumulated time I've spent here.... just kinda makes me want to say nothing when I can help.
Found this searching for the same issue, you're not alone... Tried setting up a distinct messaging alert for a contact but it doesn't change, still plays the same default tone I have set up for all other text messages. Anyone come up with an answer for this by chance?
Solved by downloading "SMS Popup" from the play store, different notification sounds for individual contacts work fine with it.
gruuvin said:
Setting a unique "Message alert" for a contact doesn't work. I mean, yes I can set it, but when I get a message from that contact, the phone still plays the default message notification and not the unique one I just set for that contact. This is getting really frustrating.
I'm assuming, of course, that this "Message alert" is for SMS or MMS messages, at the very least. I'm running Android 4.2.2 (stock OS with SGS4 SGH-M919).
I looked on another phone running Android 4.0 -- that setting isn't there, so maybe it is a new and buggy addition? Can someone give this a test to see if it works?
Click to expand...
Click to collapse
Setting custom notifications works...
my device is 100% stock.
I set them from contacts app.
Not sure if you have anothet setting throwing it off.
Try looking in your main notifications settings to see if everything is default.
Sent from my GT-I9500

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