Call problem - Galaxy S 4 Q&A, Help & Troubleshooting

when I am on call the other person cannot hear my voice but I can hear there's unless I open my loudspeaker.
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noufel said:
when I am on call the other person cannot hear my voice but I can hear there's unless I open my loudspeaker.
Sent from my GT-I9500 using xda app-developers app
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I also have the same problem - I tried looking for a software solution, but I always come to a hardware solution
even tried flashing stock ROM again, after trying everything possible with WANAMLITE ROM (1.7) - which works great on my father's S4.
going now to the service center - will let you know what they say

Thank u
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OK
so after fixing this problem at the service center I can assure you one thing - it is a hardware problem.
I didn't have the guts to open my new phone myself, so I went to a lab - he changed the ear speaker in 5 minutes and it works. if you want you can buy it on ebay - it should cost around 10$ and do it yourself - that's the only way to fix it

Related

Outgoing call problem

One in five outgoing calls that I make does not connect. All I get is the sound from the mic looped into the speaker. At forst I thought it was my buetooth but alas that is not the problem. This has gone on for a few weeks. I have reset the phone (soft, hard and factory reset) with no improvement. Thoughts?
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It a known software bug
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Thanks. Do you know of any official Sprint word on this? Any partial work arounds? I may call them this afternoon as this is really driving me nuts... well if the phone will allow mw to hear them.
Sent from my SPH-D700 using XDA App
When you make a call and the phone sits and makes no noise, toggle the speaker phone on and off and I bet the other person is waiting on theother line wondering why you didn't say anything for a few seconds. Happens to me all the time.
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Galaxy S Sound Problems

Hi, i just buy a galaxy s from someone and he had no sound.... no one off the speakers works... i hear only small 'noises' on the back speaker... i can't hear the called person and he can't hear me... i tried darky's room, darky's kernel, DRE and no one works... some ideea?
The speaker phone doesn't work same small noises when a sound may play... any idea?
Pls HELP!!!
hardware defect possible? do you ever hear a normal sound out of them?
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Take the phone back to the seller .
Hardware fault .
jje
Yeah, I think it's a hardware defect. Is the phone in warranty? If so, just send it into a service, otherwise give it back to the seller, and ask the money you payed for.
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How can i force stop all sound in any application?
I put all at 0 in settings but in some application the sound starts.... some ideas?
Finaly solved. it was a hardware problem... it cost me 20E. very cheap... now all works very good. thanks for your help.
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In call Sound crackling/distortion in receiver

I purchased the Samsung Galaxy S4 GT-I9500.
I'm facing a crackling/distortion during calls.
I got my handset replaced twice. My 2nd and 3rd handset after replacement also face the same issue.
I have given my handset again for replacemnt.
Anyone facing the same issue?
There's a crackling/distortion during calls at max volume.
+1
I have noticed that too. Beyond a certain sound, there is cracking sound. Happens on Airtel Network.
Yup!!!!!!!!
Same here. More audible when you hear the ring back tone. its like some thin film vibrating over the speaker.
btw I am on airtel too
Same here, when having a call I can hear a crackling sound, it's minor but somehow annoying. Right now I'm not worried but I'm thinking about how it might become a bigger problem in the future.
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Are you airtel too? My collegue has an s3 on airtel.. high volume has the same effect on it.. on 75-80% of the volume its fine
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Best time to test it is while dialing 121 customer support number on full volume
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Hii,
I have cracking sound at earpiece call reciever speaker at full volume, is that normal?
:'(
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Apparently it is.. the sound is not properly optimised
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sebilrulz said:
Apparently it is.. the sound is not properly optimised
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U sure it is normal?
Actually asking because I m trying to replace the device... but hard.. doa period is out...
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I have tried many I9500s and all have this problem.
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Take it from me, it is normal.. my colleague who has the S4 told me that he does not have this problem. I personally checked it and realised that the problem is actually there.. but only some of us notice it.. keep the volume above 3-4th level and you should it be fine..
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sebilrulz said:
Apparently it is.. the sound is not properly optimised
Sent from my GT-I9500 using xda app-developers app
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sebilrulz said:
Take it from me, it is normal.. my colleague who has the S4 told me that he does not have this problem. I personally checked it and realised that the problem is actually there.. but only some of us notice it.. keep the volume above 3-4th level and you should it be fine..
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otacon888 said:
I have tried many I9500s and all have this problem.
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Really thankful to u guys...
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There is a new update on galaxy s4 india today. Update it and see if the problem has reduced. I feel it has reduced but it could just be a placebo effect..
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i'm using MEA f/w and still have the crackling sound, but it's much better when using "clear sound" setting
Same here.. with clear sound enabled it it greatly reduced.
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Fixed on MF3 :good:
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I can also confirm that samsung has fixed the problem. I am using MF8.
I don't think this is a software issue, but a hardware one.
I disassembled an S4, I unmounted the earpiece speaker. It comes attached with 2 more sensors.
I made a test call with the back case disassembled so I could press with my finger against the earpiece speaker and the crackling noise dissipated away.
Its like by pressing on it the vibration of the speaker was limited and it sounded pretty normal at max volume.
As a workaround, I inserted a piece of low density foam (found in many packaging boxes) between the earpiece and the front speaker grill and the distortion appeared again, but fainter, after I mounted the back case (speaker assembly) and tightened the screws. Indeed, like others said, its best heard when ring tone is playing when calling someone.
The earpieces is found for $3 on ebay as spare parts, maybe I'll try a new one.
I really hope its not a Samsung design flaw. Check the pics. Thoughts?
I'm pretty upset. I paid a lot of money for this phone, it has a problem and I don't like to send it to service to get it raped by some uncaring hands. I would like to have it changed, I hope its not going to be a difficult process as many things are in my country after you pay the money. How hard was it for you to get it changed?
Has this issue been treated in other threads on the internet?
Little offtopic: the best in call sound experience I had was/is with Blackberry Bold series. They have a clear sound, crisp, no distortion, even with a little bass. Sounds solid. Too bad is that limited.
The problem is with Adapt Sound!, disable it in sound settings [Call Sound] and everything should be fine. Hope this helps:good:

[Q] Dropped my Phone and have probs!

Hey XDA!,
So today i dropped my phone in a little bit of rain.. it didnt shatter. or anything.. physically not even a ding (i am surprised too) but after when i tried to make a call i couldnt hear a thing unless i put it on speaker or use headphone. Im not sure the other person can hear me either.
I got this phone as gift. So when i called google they want the email adress of that person which i dont have and been trying to contact that person.. no luck. so called lg and they will chrge me.
Any ideas??
EDIT : just tried to call using viber. and earpiece works. Not when on a regular call tho
Try restarting the phone
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filthykid said:
Try restarting the phone
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that was done obviously . and no results

Speakerphone problems?

Is anyone else getting speaker problems when in-call?
I use a can if CO2 and a vacuum cleaner to blast n clean the speaker, it only works for a few days though.
I'm looking for a more permanent fix.
I just talked to Verizon today and they don't recommend sending it in for warranty, they told me to look for some forums to find a solution because you'll most likely get more problems with a refurbished one.
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My d4 did this went through like 5 on warranty replacement when #6 did it I got this apphttps://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner called the ole lady and used it 3-5 times while on the call seemed to help some...
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I don't know about the speaker, but my microphone seems to be acting up. People often ask me to keep repeating myself and such. I too, tried clearing the mic out with CO2 but it didn't really help that much in the long run. I think Moto just messed up the audio on both, incoming and outgoing calls on this phone.

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