Hi guys, I didn't see anything posted here about this so maybe it's just my phone, but does anyone else seem to have a quiet microphone? People are telling me they can barely hear me. I notice this issue on all ROMs including stock, and even though I have the phone NV unlocked for AT&T, even the sound recorder app is playing back my audio at a low volume.
Has anyone else experienced this? Is there any fix (software or hardware)?
If you have taken the phone to the gym and sweat or simply haven't cleaned out the mic area that will probably fixture issue. I took the phone to the gym a couple times and my fiance couldn't hear me afterwards whatsoever. Cleaned the mic and all of as back to normal.
Sent from my XT907 using xda app-developers app
Jersey846 said:
If you have taken the phone to the gym and sweat or simply haven't cleaned out the mic area that will probably fixture issue. I took the phone to the gym a couple times and my fiance couldn't hear me afterwards whatsoever. Cleaned the mic and all of as back to normal.
Sent from my XT907 using xda app-developers app
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Hmm, well the mic area looked clean to me, but this was a pre-owned phone I bought from Swappa so I'm not sure if the previous owner did anything. In any case, I called some friends and they said they could hear me fine. I don't know if cleaning the mic did the trick, because using a voice recorder app it still sounds low, but as long as other people can hear what I say, I'm fine with it. Thanks a lot for your help!
phantomsniper773 said:
Hmm, well the mic area looked clean to me, but this was a pre-owned phone I bought from Swappa so I'm not sure if the previous owner did anything. In any case, I called some friends and they said they could hear me fine. I don't know if cleaning the mic did the trick, because using a voice recorder app it still sounds low, but as long as other people can hear what I say, I'm fine with it. Thanks a lot for your help!
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Glad it's working better.. let me know if it persists and I'll do some more research.
I recently snagged an M from Craigslist. The phone is in pretty much brand new condition, not a scratch on this thing, the guy even threw in a brand new Otter Box case for it. It works great, except for the terrible mic quality. No matter who I call, they all complain about the quality, whether I have 5 bars of 4G or not. I've downloaded a few voice recorder apps, and they seem to record in fairly reasonable quality, so I'm not quite sure what the deal is. I've been looking for any reference to poor mic quality for the xt907 for a few days now and this is one of maybe 3 threads on the topic. So obviously it's not a very widespread issue. But I'd still like to be able to use my new phone without resorting to Bluetooth or a wired headset.
Does anyone have any experience with this issue? Or replacing the actual physical mic inside the phone? I've found replacement parts here and there, but they all just say 'XT907 Replacement Mic" etc. If someone has an actual model/part number for the microphone, or know where to find it, I'd greatly appreciate the info.
For the OP, when you cleaned your mic, how exactly did you go about it? I've hit it with compressed air but I haven't taken the phone apart yet.
Thanks again for any help.
WusteHase said:
I recently snagged an M from Craigslist. The phone is in pretty much brand new condition, not a scratch on this thing, the guy even threw in a brand new Otter Box case for it. It works great, except for the terrible mic quality. No matter who I call, they all complain about the quality, whether I have 5 bars of 4G or not. I've downloaded a few voice recorder apps, and they seem to record in fairly reasonable quality, so I'm not quite sure what the deal is. I've been looking for any reference to poor mic quality for the xt907 for a few days now and this is one of maybe 3 threads on the topic. So obviously it's not a very widespread issue. But I'd still like to be able to use my new phone without resorting to Bluetooth or a wired headset.
Does anyone have any experience with this issue? Or replacing the actual physical mic inside the phone? I've found replacement parts here and there, but they all just say 'XT907 Replacement Mic" etc. If someone has an actual model/part number for the microphone, or know where to find it, I'd greatly appreciate the info.
For the OP, when you cleaned your mic, how exactly did you go about it? I've hit it with compressed air but I haven't taken the phone apart yet.
Thanks again for any help.
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Compressed air would probably work, I just blew into it to clear any dust, and I tried to take a small microfiber cloth and insert the corner into the mic piece just in case there was any extra dust, though the mic hole was pretty clean to begin with.
I mostly had the problem when I called my dad though, and I found out the problem was a problem with the earpiece in the Droid 2 Global that my dad was using. When I switched him to an older Sony Ericsson w518a, the voice still seemed a *tiny* bit quieter than I think it should, but by no means was it as bad as with the Droid 2 Global.
tl;dr: I pretty much came to the conclusion that the earpiece of the other person was faulty, not the mic of the Razr M.
I also have the same issue with the outgoing voice quality of the Razr M. After a lot of researching I have come to the conclusion that it is actually the Noise-Cancelling feature of the phone that is not tuned correctly or outright defective on some devices. The secondary mic is located on top of the back camera. If you try to cover it completely with tape or something rigid, the voice quality improves somewhat.
Since the default phone application is the only one that seems to utilize the noise cancelling feature, it also seems to be the only one that suffers from horrendous outgoing voice quality. All my other apps that use a mic, like Viber, Voice recorder and VoIP apps, do not have this problem.
There is no way to disable this feature, on some phones it's a simple toggle but not on the Razr M with JB. I know of other mods where it can be disabled in the Phone.apk by disassembling it and removing the lines of code that way, but I have no knowledge of doing that. If someone is able to shed some light on this process, please help us out.
Problem with noise suppression, nothing else. Try to remove second mic from the board.
Related
I'm leaning on upgrading to the Nexus S from the Nexus One, but have a few questions concerning noise cancellation. In the tech specs, the Nexus S states it has software noise cancellation. So is it safe to assume it uses software to remove background noise as opposed to the Nexus One which used a secondary mic? How is the software based noise cancellation on the Nexus S performing for people? Would love feedback. I work at a manufacturing plant, and being able to hold conversations in and around noisy equipment is a must. Last question is, does the built in VoIP stack on the Nexus S make use of the noise cancellation?
I would really appreciate the feedback.
I don't know, but in another thread someone posted that their new nexus s performed very bad in a noisy environment, unusable actually. So its worth investigating and owners posting their results for now.
I am pretty sure that "software noise cancellation" is bull****. they just didnt want to disappoint existing Nexus One owners. Maybe Gingerbread in general tries to improve sound quality, but it has nothing to do with Nexus S
I haven't been in a "plant" environment, but have been in a noisy office, and it has performed as well as the N1. I also frequently use the google chat voip calling feature that was added to gmail recently. It mentions "software based" noise canceling. If it's the NS uses the same, then it will be awesome.
How does your N1 perform in your plant environment? I'm guessing it also will have problems.
rhca50 said:
How does your N1 perform in your plant environment? I'm guessing it also will have problems.
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The Nexus One performs great when it comes to noise cancellation. Never had anyone complain. I have tested the noise cancellation by leaving myself a voicemail on my work phone standing next to a centrifuge, and was shocked at the results. Not a hint of background noise. My voice was pronounced and clear, albeit a tad "digitized", which I'm sure is a side-effect of the noise cancellation. Only gripe I have is the low earpiece volume. Even on "full" blast, it's still too low in noisy environments.
I am having complaints from people I talk to using my nexus s. They say that it sounds like they are on speaker phone and that the call is nice and quiet until I start talking; which they say has a lot of static and background noise. Any other people getting complaints from people you talk to using your nexus s?
p.s. I work in a loud environment and never had issues using my N1.
I have commented on this in other threads. I've used a N1 since its launch. I returned my NS after having used it for 3 weeks as my primary phone. The main reason that I returned it is the lack of noise canceling, the ear speaker sounds tinny and on a busy street the traffic noise is picked up by the mic and broadcast in my ear. My N1's in call sound quality is far superior to the NS. The noise canceling really does a good job.
given that the Nexus S uses software noise cancellation instead of a secondary mic, is this something that may be able to be fixed with a new ROM or custom kernel?
generalagony said:
given that the Nexus S uses software noise cancellation instead of a secondary mic, is this something that may be able to be fixed with a new ROM or custom kernel?
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I doubt it, for noise canceling to work in an intelligent way, I would think there needs to be more than one mic. All of the noise canceling headsets I've seen have two mics, including my Jawbone bluetooth which has a button that rests on my cheek.
if you work in noisy environment don't buy this phone. I returned it only because of this problem. Every other problem that people complain here on this forum I didn't have and are nothing when it comes to phone calls. The primary function of the phone is the worst ever. Nobody hear me when I made phone calls from my car (driving, not using blue tooth - yes still legal in some countries) and I had to put the phone always on the speaker phone to be able to hear the other callers. Finally give up and returned the phone. Same isuue with my old Samsung i8910, but i was able to tweak the speaker settings in phone service software.
otherwise great phone.
I have found the that the NS works better than my N1 in general as a phone. The call quality is much better and the ear piece is MUCH better than the N1. N1 was hard to hear in anything above an avg room noise. NS I have to turn it down most of the time and much richer sound than the tin sound of the N1. Been in a few coffee shops that are loud and did calls in them. People on the other end said they could hear the background noise but it was very low and I was very loud and clear. Just my 2 cents.
I am going to try an exchange. I bought one of the first units sold at my local best buy on release morning so maybe I got a bad one. Friend of mine who bought just before me exchanged his and said his new one has much better call quality.
I am going to try to put this to the test. Although currently I am unhappy with the results I am getting recording wise.
The situation is that I own a Galaxy S GT-I9000 and often had complaints about sounding muffled. Now a Nexus S and the complaints are gone.
However. It is very difficult to understand an issue OTHER people are hearing, so I am doing some recording tests in different situations and I will be posting the results to http://technocrate.net in the next day or so.
I'm in the same boat with ya. I thought I was the only one. yeah perfect on the N1 now my wife says I sound garbled on the end. I changed the radio thought that would help but didn't. Just upgraded my from the N1 to the NS other wise the phone is great. I guess there's not a fix for this. I'll be returning mine then. even with the newest radio KI1, same way
Edit: Returning my second one, I'm done with this phone. I'm sad to see it go really like it beside the mic problem. Did samsung happen to fix this later on in a rev. batch?
Phone Fixed Post above
Well called samsung and they me told to send in my second phone in. I explained the issue about the mic to the tech which said they never heard about that issue. Ok well havent got a chance to make it home yet to test it but they replace more than just the mic:
Original Problem:
TECHNICAL INQUIRY - AUDIO/SPEAKER/SOUND/VIBRATION - SPEAKERPHONE NOT WORKING
Problem found:
RINGERTONE INAUDIBLE/NO ADJUST - CAMERA FAILURE - LOCK UP DURING OPERATION (SW)
Solution:
REPLACED COMPONENT - REPLACED COMPONENT - REPLACED PBA
Til i check it when I get home, just to let you guys know. The problem at the top, there system didn't have an option for the microphone. They replaced a lot of stuff but the mic only problem was the problem? I was liked its not the speaker just the mic to the tech. She said it was in the notes about the problem. I've been very happy with samsung trying to fix this issue. so far til i get home.
Okay, well, I've tried multiple custom ROM's, I've sbfed, I've done literally everything I can possibly do to try to get this issue to go away, but it still remains.
Basically, if I am on a phone call, I hear a static like noise in the background. It almost sounds like the camera shutter is moving around when I'm listening to what the person on the other line is saying... its nowhere near terrible, but it is a slight annoyance as I do not have crystal clear calls like I usually do (I had crystal clear calls on my D1, and my brothers phone has crystal clear calls, too, so I know it's not my signal thats causing it).
I am still within my 30-day return window... but that ends on 12/22/10 and I am currently on a custom ROM for 2.3.340 so I can't sbf back to stock android.
What should I do? Get a replacement? Can a baseband update fix my problem? HELP!!!
Looks like hardware issue. Not software. Send it back and get a replacement.
Won't VZW notice that my DX is rom'd and rooted?
May be a shot in the dark, but you may want to uncheck Enhanced Audio under Sounds, Media Audio Effects, Phone Speaker. It seems plausible to me that the settinngs for your phone speaker are used for the earpiece as well. I know I was having problems with the wired connection using Enhanced Audio and would get a slight background static noise when using it. Again, just a shot in the dark, and anyone is welcome to inform me if I am off base...
Also, you can always just use TBH .340 files with RSD to put your system to stock .340 if you have to return it.
If you blow hard into the earpiece (reccomend a can of compressed air) does the sound lessen or go away? If so, its hardware.
Either get a replacement, or shoot more compressed air into the earpiece like myself and many others have. Reccomend you replace it, I'm just lazy.
I had this same exact problem a couple days ago. It sounded like the earpiece was rattling around when people talked, and even the ringer was buzzing a lot. As you know, its very irritating and upsetting considering how expensive and praised the X is. I was within the 30 day window though and I went and exchanged it. Call quality on this phone is now perfect with no buzz whatsoever, even at full volume. Go exchange! You deserve a working phone .
Also interesting, the first phone I bought already had the battery in it out of the box, the new one didn't. And the top of the lcd had rounded edges instead of square which I though was peculiar...
Sent from my DROIDX using XDA App
Also interesting said:
Maybe Verizon got infiltrated by the Chinese and their DroidX knock-offs? LoL
You can't say it is not possible.
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jeftep said:
If you blow hard into the earpiece (reccomend a can of compressed air)
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+1 to this and if it doesn't work, one of my ex's is the best blower I've had.
Try this: http://www.breakandmake.com/2010/07/15/how-to-increase-droid-x-call-quality/
I got mine yesterday, everything works fine except its microphone's quality. The other people hear me like I talk from distance away.
Is this common problem or just mine?
Thank you
This is something that I experienced initially when I got my Atrix, I resolved it by moving the phone up closer to my mouth. I tend to let the phone hang from my ear where I hold it near the top and it put's some distance between me and the mic. I'm a former iPhone user and was lazy with where the phone sat on the side of my head, once I made this change though people have said I sound clearer than when I was on my iPhone.
I can't talk closer, the speaker is exactly on my ear. It looks the microphone has very bad sensitivity. Too bad all Motorola cellphones i had in the past they had excellent quality.
Sent from my MB860 using XDA App
Active nooise cancle
I have same problem, I turned off noise cancellation and got some improvement. I'm pretty sure it is a software issue. I also put a clear bra type case on it from some 3m stuff I have, I didn't cut out for the mic on the back. I'm hoping this too helps but have not tried yet.
Is anybody having problems with mic? People i am talking to can't hear me most of the time... I was just wondering if this is happening with everybody?
Sent from my MB860 using XDA App
Same Issue
I am having the same problem. During the first call I made, the person on the other end complained that my voice was "garbled." That is, the said that they couldn't really understand me. I just got off the phone with my Grandmother (who is hard of hearing) and she nearly hung up on me because she couldn't understand me. I am curious if this is just the unit I have, or if it plagues all Atrixes.
Try turning off noise cancelation
I am also having the same problems. I've fiddled with all of the noise cancellation settings and it didn't help. I even returned the phone and made them give me a new one thinking it may have been just mine but still have the same problem.
If this doesn't get fixed ASAP I'll be returning it to AT&T within the 30 day window.
Mic and speakerphone issue
Same issue with mic on the Atrix. Two people told me my voice sounded muffled. When I called them from the Captivate they could hear me clearly.
Also, they hear fine when I put the Atrix on speakerphone but I hear static on my side but no such problem on Captivate.
Anyone having the speakerphone static issue?
Call quality on my Atrix has been the best of any smart phone I've ever owned. I have it set up just how it came out of the box, pretty much. Not sure if noise cancellation is on or not.
I am having to return my atrix because no one can understand me!!! If I use bluetooth the sound quality is great but as soon as switch to the handset, they say it sounds like I am talking through a cardboard tube. Man, what is up with this? I went back to my iPhone for now.
i think it's a production issue. on my first atrix, straight out of the box, i could not hear anyone when they called me and they couldn't hear me. all i got was static, not even a garbled voice. i exchanged it and voice has been flawless on the new one. i would suggest doing that, there may have been a bad batch.
At this early date, no complaints on a number of calls, and I did call myself on another line to check. Earmic sounded fine too. (A Klipsch.)
But today one person said she couldn't understand me. I think because there was a motormouth making too much noise in the room, or maybe because I was inside a building and the call strength wasn't very good. But then again...the other things that person DID say, made me think she shouldn't be allowed to answer phones in a business office anyway.
So far, so good.
Same problem
Rezznor said:
i think it's a production issue. on my first atrix, straight out of the box, i could not hear anyone when they called me and they couldn't hear me. all i got was static, not even a garbled voice. i exchanged it and voice has been flawless on the new one. i would suggest doing that, there may have been a bad batch.
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No one can hear me either. Need to exchange it tomorrow.
As far as I can tell, the mic on this phone is pretty sensitive but only for about an inch or two. This is what noise canceling is about: letting in sounds near the mic while keeping out ambient noise. I had the same problem on my N1 too, though not as severe.
You can set voice quality on call setting
there are 4 modes for your mic
Looks like some people fixed this problem with an exchange. When i posted on the moto owners forum. The board manager PM'd me asking if they could do the exchange and are investigating the issue.
Yea I think you should go and change the nnoise suppression options and test more calls before taking it back.
I had it on high and people said they couldn't hear mme either.
ANDY12001 said:
You can set voice quality on call setting
there are 4 modes for your mic
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I see the supression settings what other settings are there?
FLAC Vest said:
Yea I think you should go and change the nnoise suppression options and test more calls before taking it back.
I had it on high and people said they couldn't hear mme either.
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I have tried it on normal high and off, a new sim card (att usggestion) turned on that MOS optoion and the only time people can hear me is if the mic is right in front of my mouth, i am on speaker phone or using a wired or BT headset.
i have tried quite a bit.
This is my biggest problem with my Atrix right now.
There's a long thread on the subject of Atrix voice quality on supportforums.motorola.com.
Their moderator named Mark has promised a diagnosis on this from Motorola within 48 hours from yesterday, so hoping to know something soon.
As I had problems with microphone (sound very metallic and very low) I did a test, that is, I removed the back cover and I have unplugged one microphone because there are two, one for the front camera and one camera back (the one on the cover).
Before disconnecting a microphone two, I had a rotten side of his hood and side camera screen and acceptable side mainitenant that I have unplugged the microphone, I have a good quality sound in all cases of figures. Now I ask myself the question, is there no conflict of microphones? (interférences. ...) when the two are connected. If anyone wants to try to confirm my intuition I'm sure of myself and be able to offer the problem to Acer.
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Thanks
I would LOVE to get this microphone problem fixed. Voice input, which I have come to rely on with my Droid 1, 2 years old, is unusable on my A500. Aside from that, I love it. But this problem makes me want to return it.
My mic has never worked. Can't record sound at all. And try as I might with a jewelers eyeloop, I cannot see the mic hole where it's supposed to be (in the groove, just above the glass near the center.) I'm tempted to try to take it apart and swap the mics to see if there's any difference.
The mica are where everyone says they are.the rear mic is not for sound pickup but to cancel out background noise.I can see how unhooking it could improve the Mic loudness.but at the same time I think it would cause.static in its quality or feedback.
I am considering going to radio shack and replacing the mics.
from what I have heard the hardware is not the issue. I hear it worked fine before a certain 3.1 OTA.
Why the hell the mice is on the back where the unit has a front facing camera obviously for talking that's just wrong.
Sent from my SPH-D700 using XDA App
dito33 said:
Why the hell the mice is on the back where the unit has a front facing camera obviously for talking that's just wrong.
Sent from my SPH-D700 using XDA App
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As someone already said it's for noise cancellation. The front mic picks up voice + noise, the back one picks the same noise. So you can cancel the noise using proper dsp techniques.
Sent from my A500 using XDA Premium App
I just bought GrooVe IP and made a test call last night. The other person could hear me just fine. I'll make some more tests, but maybe I'm not having the mic problems that others are having. I've never had any problems with the wifi not connecting or being slow after waking.
msimindlessmsi2 said:
from what I have heard the hardware is not the issue. I hear it worked fine before a certain 3.1 OTA.
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That is what I have read too, but cannot confirm as I updated to 3.1 right after I received my Iconia.
I've tried the whole plug in a wired Cell Phone Headset/Mic, but that does not resolve the low mic volume for me (the other side still can barely hear me, even with their speakers on max)
I am hoping one of the custom ROMs or Kernels that are being developed fix this issue. So far, I have not seen it addressed, and does not seem many people are concerned :-( (with exception of a few people here)
GShyneDM said:
That is what I have read too, but cannot confirm as I updated to 3.1 right after I received my Iconia.
I've tried the whole plug in a wired Cell Phone Headset/Mic, but that does not resolve the low mic volume for me (the other side still can barely hear me, even with their speakers on max)
I am hoping one of the custom ROMs or Kernels that are being developed fix this issue. So far, I have not seen it addressed, and does not seem many people are concerned :-( (with exception of a few people here)
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The last A500 I owned had a good working microphone. I tested it multiple times and playback volume was good even if the sound was slightly muffled. As soon as I updated it to 3.1 OTA, the microphone recording level became very low and barely audible unless I spoke loudly and directly into the microphone. I flashed a backup of 3.01 and the microphone recording level was still poor. I returned the A500 and decided to buy a different brand of tablet.
Rob