Can't charge S4 after a week or two - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I'm not sure if the problem is the phone or (multiple) chargers but for the second S4 in a row (got the first one replaced) I am unable to charge my phone. When I plug my phone into chargers (including the stock one and multiple known working chargers of 2.1a), the phone does not charge. I have tried with different wall chargers and a car charger but have not had luck. When I plugged the phone into my desktop, the machine refused to load on reboot claiming that a USB device was causing a over-current problem. After unplugging the phone, the computer was then able to boot.
Does anyone know what might be causing this?

ive never seen that warning (overcurrent) but i would get it replaced again, and use just one charger each week to isolate whichever may be the bad charger unit

Related

Phone won't charge via wall adapter

I tried two different wall chargers and the phone won't charge. It says it's charging but it doesn't do anything. Charging via USB is far too slow. I remember seeing another thread and a member recommended going into the battery diagnostics and exiting. I tried that and it worked for a day, but now it's doing the same thing. I tried calling Samsung, but they're giving me a run-around and I'd like to avoid them if necessary. Anyone have any tips?
Take it back where you got it, explain the problem and ask for an exchange. If it won't charge off the wall adapter there's obviously a problem somewhere that's beyond user control.
Just to be clear, you're having issues charging it off of the included wall adapter with the included USB cable attached to both the phone and the wall? I've had issues charging it off of non-official power sources.
FishFaceMcGee said:
Just to be clear, you're having issues charging it off of the included wall adapter with the included USB cable attached to both the phone and the wall? I've had issues charging it off of non-official power sources.
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Yes, I got it semi-working today. It will charge, but extremely slowly. I've left it the since last night and it's only charged 49%. I've called Samsung and they told me that I can't get a warranty replacement (I got it on Kijiji, it was working fine for a while).
Well trouble shooting 101...hard reset the device
leave it on the charger till it is 100%. The battery might need to cablibrate itself once from the intial charge.
But really you should bring it back to the place and receive a replacement...it sounds like a likely to be software defect but could just as well be a hardware defect. Or you might have a faulty wall adapter.

Wall charger no longer works

Have had my ATT S4 since ot was first released in the US in late April. All the while, i have been charging using 2 or 3 samsung chargers that i used for my previous Infuse. One morning, i woke up, grabbed my phone off the charger and it didnt charge. Had not previously had this problem. Phone always charged rather quickly. Phone will not acknowledge the charger when it is plugged into a wall, even the charger packaged with my S4.
Fnny thing is that if i plug the USB into a computer that is charging, my battery charges. Not nearly a far as it did before, probably twice as long until 100%. so, i can charge via computer and usb....thats is.
I am rooted and do mot want to have to unroot and go into ATT store and deal with the nuisance of getting a new phone.
Anyone else having this problem? Was not able to find much in archives. Have seen some others mention this on yahoo/andriod aite or two but not a lot of info on why and if there is a work around.
It look like a faulty charger, borrow a friends and find out for certain, if you dont want to go into a store to have it checked out, just buy another charger from ebay/amazon.
John.
No, not a charger issue. I have tried about 4 different chargers and a docking station. No dice. Only USB works.
I have the same issue with International I9505.
Even with PC or Laptop - it sometime charges sometime not.
When connected to PC or Laptop, the device is not being recognized as I cant transfer the files.
It happened when I drained my I9505 up to 5% and then switched off and then connected to wall charger.
Then when I woke up in the morning, it showed only 33% - I was surprised. Then I again tried to charge - it didnt get recognized.
Any solution? I am planning to do the factory reset.
I dont think its charger or hardware issue as I recently upgraded through OTA and facing different issue like this one and also the 3G
SUJANMOOL

Finicky charging?

So we've been combatting some finicky charging issues with my wife's new S5 for the past week.
I've worked out a lot of the weirdness due to the fact that my HTC M8's charging brick apparently doesn't work with anything other than the M8 (I have no idea yet what is different about it... 1.5A).
Anyway, despite this we have had no issues using the supplied charger/cable (only used it on first day).
We haven't had any issues using an old Droid 2 charger and cable (1.0 A I think)...although likely it was a slow charge.
But, since we've been out of town for a few days without all our cables, the only think that has worked with NO issue is using a 2.1A output power brick to recharge the phone. Also, it seems that the 2.1A iPad charger worked as well.
What is weird is we also tried 2 identical 1A iPhone charges. Upon first plugin with a 10' 24/28AWG cable, it didn't charge. I removed it and plugged it into the other one and it began charging. I then removed it and plugged it back in the first and it started to charge fine (and yes, I tripled check the connection on the first try).
In short, we seem to just have very strange results. Sometimes it will say it is charging for a few seconds and then stop and sometimes it will not charge using a certain combination, but when you unplug it, try something else, then back to the first it will work!
We've also had issues with the charger in the car where it would keep blinking her phone on and off with a sound. I suspect that this was due to a slow charge bringing the phone to full charge, then dropping (even though plugged in), then going back to full again. But this is just based on what my wife described.
Can anyone explain and/or tell me what the minimum required and the recommended specifications are for a charger/cable on this phone?

Charger not working properly

Lately I've been having issues with my phone and charging. It started with the stock OEM charger getting steadily harder and harder to use.. so I bought an Aukey charger to replace it with and it completely refuses to work on my phone, so I tried another phone and tablet and it works great. I tried my super old Galaxy note 2 charger with a motorola usb cable from my maxx and it works fine... I then tried that usb cable on the aukey QC 2.0 charger and it won't work... tried the same cable again on my phone with the sammy charger and it worked... tried a QC 3.0 aukey wall charger and it won't work... yet I have a QC 2.0 incipio car charger. it was working with the USB moto cable I've had in my car since I got my Bionic... then it just stopped charging my phone, got a new USB and it works great now except the moto usb will work for friends, just not my phone.
I have absolutely no idea what's causing this... I thought maybe there was lint in the charging port so I took a tootpick and cleaned it out, got a small piece of lint, same thing with all the chargers. I can't find anything online, and being a tinkerer I've tried everything I can think of before asking. I'm starting to think the phone itself is having problems and the port is actually bad or there's something wrong in the software causing it to have problems with turbo or QC chargers.
any ideas?
There is a general inconsistency with this device and Quick Chargers... if you look in the Accessories area there are several threads discussing it.
Personally, I use the Aukey QC 2.0 charger for travel with an Eversame premium braided cable and it works fine, yet others use the same combination and it won't Turbo charge or in some cases charge at all.
I also face the same issue. Some USB cables work with my Moto X Style and some doesn't .
i am having an even worse issue and i am sure its a software problem, recently my moto x stopped charging using the moto charger so in the last two months i have 4 different chargers who worked for some time each now it just doesnt work at all, i have cleaned the port numerous times then it just stopped working so when the phone finally died all of a sudden it started charging but as soon as it switched to turbo mode the charge would stop and start over again. i have deduced its a software problem as once the phone tries to go to turbo charging mode it cant sustain the charge and cancels it. amphere even shows its discharging while on the charger , however if it starts charging while the phone is off with a low voltage adapter and turn on the phone once you dont remove the cable it will charge (extremely slowly but it will charge).
redtrinstar said:
i am having an even worse issue and i am sure its a software problem, recently my moto x stopped charging using the moto charger so in the last two months i have 4 different chargers who worked for some time each now it just doesnt work at all, i have cleaned the port numerous times then it just stopped working so when the phone finally died all of a sudden it started charging but as soon as it switched to turbo mode the charge would stop and start over again. i have deduced its a software problem as once the phone tries to go to turbo charging mode it cant sustain the charge and cancels it. amphere even shows its discharging while on the charger , however if it starts charging while the phone is off with a low voltage adapter and turn on the phone once you dont remove the cable it will charge (extremely slowly but it will charge).
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FYI... There is no software problem with charging, if there was it would affecting hundreds of thousands of people. And I doubt you have 2 software problems, a bad kernel and a bad bootloader/recovery image, because 2 different things control charging when powered on and powered off.
Issue here is you likely have a high resistance connection somewhere between the USB port and the battery itself, or a bad charging circuit... It's hardware.
while i can understand where you are coming from when the phone is in factory mode (motorola customer care told me to try) its charging fine also turbo charging is working now just it doesnt recognize the sim card. it was a suggestion from Motorola customer service desk, as i live outside of the us they gave me some options to try. they said it was a software glitch where the phone may have gotten an overload from a bad connection and caused the phone to not recognize the charger. however while the phone is off this check is not performed which is why i was getting a lower amp charger to work as the phone did not have to enable the protocol that allows for quick charge/turbo charge voltages.

Charging slowly message

So I have a strange problem. A few days ago I discovered the phone was charging so slowly and on the lock screen a text appeared: "Charging slowly". It's equivalent to USB charging with a PC or notebook. However I use wall charger the same as before, from October 2017. Ok, I thought the charger has some failures, tried an other one. Same.. "Charging slowly" (I used this second charger before and it worked well..) Then I changed the cable. Same message (I also used this cable so 100% it's not defective).
I tried 3 roms. Refleashed the stock, RR and AEx. Tried different kernels: void, mint, franco. Nothing has changed.
May it be a hardware-related issue?
Thank you
Hi did you managed to find a fix?
I am having the same issue - lock screen a text appeared: "Charging slowly". Switched few cables still having same problem. I am convinced is not cable or charger issue.
Your wall charger is most likely the problem, even official can fail, you need a powerful aftermarket to test, it could be the cable but most likely the charger no providing enough power.
No A1 but android, see here: https://android.stackexchange.com/q...d-phone-charging-slowly-how-to-make-it-faster
I use either samsungs ep-ta20ewe or lg's mcs- h04er charging between 1600-2000 mA in accubattery pro.
I've switched few cables and 2A chargers. All getting the same "Charging slowly message"
The reason why most of you are charging so slow is because most likely, your phones are warm
As soon as the battery reaches 38°c, charging begins to slow down and will continue to be slow unless you cool the phone down
The battery temp is ok. 34°C
Solution: USB module replacement
I got back my A1 about two weeks ago. The service replaced the USB module at the bottom of the phone and now it works. I used a Tronsmart QC2 charger before. Since it's been repaired I use the stock charger. I was a bit curious and tried a few days ago with the Tronsmart. Same message: "charging slowly".
I think my Tronsmart charger is deffective and now I avoid using it..
Sum up, the repair shop diagnosed the problem. The phone became deffective but they are not sure why. The USB module replace turned it good again but with the Tronsmart charger it still doesn't work. I have to use the stock charger.
(also works with other chargers from my old Samsung phones). Interesting.
(they changed the USB module under warranty, but otherwise it costs in Hungary 10 000 HUF (~31 EUR, ~36 USD).
(refer to my thread opening post, before the USB replacement, the charging with the stock one was as slow as with other chargers, ~200mah, after replacement it's ~1800mah again)
I replaced the A1 USB C module and this fixed the problem
airyshaggy said:
I replaced the A1 USB C module and this fixed the problem
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The same solution as in my case. Nice to hear it fixed this annoying issue.
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
inaitsil said:
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
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Install Ampere from the Play store and check the speed. It should be ~1400mha.
Having the same issue but i found a tricky solution
I am currently running dotOS and earlier I was on Pixel Experience...on the lock screen i used to get this message along with the current and the voltage readings (mA and V) so all I did was I tried to remove and put the cable back in the phone and everytime the values changed a bit....doing this 3-4 times gave me the reading around (1700-2000) mA and 3(.9-4.1)V and the message said charging...and sometimes it said charging rapidly....and if it didn't work out then I flipped the cable( like I was putting the USB in the wrong direction).....WORKS EVERY TIME

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