Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
no luck
todorovic said:
Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
Click to expand...
Click to collapse
Come on guys please help me im super desperate
todorovic said:
Come on guys please help me im super desperate
Click to expand...
Click to collapse
I switched from iphone 4 to S4 too. Didn't encounter such problem.
Try full wipe your phone using custom recovery, and flash latest stock rom. If problem still persist, it might be hardware problem.
I recommend this custom recovery.
lzk123 said:
I switched from iphone 4 to S4 too. Didn't encounter such problem.
Try full wipe your phone using custom recovery, and flash latest stock rom. If problem still persist, it might be hardware problem.
I recommend this custom recovery.
Click to expand...
Click to collapse
I did a full flash with the latest firmware and kernel
i though about it but would the hardware issue be fixed with a reboot?
todorovic said:
I did a full flash with the latest firmware and kernel
i though about it but would the hardware issue be fixed with a reboot?
Click to expand...
Click to collapse
Not full flash. What I meant was FULL WIPE. You have to flash custom recovery like the one i recommended, and clear dalvik, cache, /system, /data, /preload. This will ensure everything is cleared and that firmware you flashed will not be affected by leftovers from previous firmware.
nope
lzk123 said:
Not full flash. What I meant was FULL WIPE. You have to flash custom recovery like the one i recommended, and clear dalvik, cache, /system, /data, /preload. This will ensure everything is cleared and that firmware you flashed will not be affected by leftovers from previous firmware.
Click to expand...
Click to collapse
Tried it and it does exactly the same. I make a call, and if i lock the phone straight away. there is no sound in the next call i make
dumbest fix
todorovic said:
Tried it and it does exactly the same. I make a call, and if i lock the phone straight away. there is no sound in the next call i make
Click to expand...
Click to collapse
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
i9505 Sound Problem
todorovic said:
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
Click to expand...
Click to collapse
I have the exactly same phenomena on my new Samsung S4 i9505.
Took it to the lab , and they have replaced the "Ringer" hardware , but it did not help .
I tried changing it today to WCDMA Only , but I doubt if this will help . Don't believe in miracles .
The next thing to do is a Hard Reset and install OS from scratch .
If anyone knows the solution please advise .
Tx ,
Udi
someone have solution for that issuu?
hi,
i have the same Problem.
i did hard reset, i had try to change wcdma and i had install few differents rom but still not working.
only on Cellular calls i cant hear and be heard, but in TANGO,SKYPE and VIBER i can talk.
and i dont have warranty.
someone have solution for that issuu?
=(
sagi1952 said:
hi,
i have the same Problem.
i did hard reset, i had try to change wcdma and i had install few differents rom but still not working.
only on Cellular calls i cant hear and be heard, but in TANGO,SKYPE and VIBER i can talk.
and i dont have warranty.
someone have solution for that issuu?
Click to expand...
Click to collapse
has any1 found a fix?
Its been happening to me on the s4 active
I bought this phone unlocked in NYC, i dont live in America.
its getting worse and worse,
i make a phone call and people dont hear me, or they hear a heavy noise, and i dont hear them aswell
the guy on the store told me i had a 1 week warranty with the store and a year with Samsung.
im about to do a factory reset and hope it gets fixed.
resetting the phone used to work now it doesnt.
HELP
S4 call problem's fix
Hi guys.. I found what causes the problem, it's Viber and Tango they take over the phone calls so you have to remove them and it will work again. It's supposed to work immediately but if not restart your phone hope it helps
nanasmart said:
Hi guys.. I found what causes the problem, it's Viber and Tango they take over the phone calls so you have to remove them and it will work again. It's supposed to work immediately but if not restart your phone hope it helps
Click to expand...
Click to collapse
I am experiencing the same issue, and i also doubted viber, however some friends has viber installed and arent having any problem.
todorovic said:
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
Click to expand...
Click to collapse
Ok i had the same issue here too. To test if it was my in call receiver i recorded my voice using the phone's voice recorder - and sure enough I could here the loud crackling noise that people on the other end claim they hear. Really strange because the call is fine if I use my (wired) headset or put the call on speakerphone.
I followed the advice on here and changed the network mode to WCDMA and all is well so far. crackling noise is gone and even the voice recorder is working fine now. I'm on Three Mobile UK (like OP). I think theres something up with the way the phones modem interacts with their signal/equipment. Hopefull thats the last I see of that issue. Fingers crossed,
I9505 Sounds fix
todorovic said:
Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
Click to expand...
Click to collapse
Ok here is what worked for me to get all sounds back working on your gs4 first thing is to get hold of a stock unlocked Rom i9505XXUEMJ7 flash this in Odin 3.0.7 by putting the phone into download mode Switch phone off, HOLD DOWN HOME, POWER, VOLUME,DOWN, BUTTONS all at the same time till you see green Android open Odin up plug in cable click on PDA search for the i9505XXUAEMJ7.MD5 you downloaded it might take a few mins for Odin to find it once it has just click on START and let it do its thing DONT DISCONNECT while going through this process when its finished then like you did in Odin flash the (open recovery TWRP.tar) the same way only take like 10 sec it will reboot itself. Now after it starts up if you have a backup in ex-sdcard restore to that custom rom flash it let it boot up now your going to see in the bottom left hand corner safe mode, now try your volume keys on side of phone if you hear sounds then your good to go, now all you have to do then is reboot phone and when it comes back on everything should all be back to normal. Hope this helps
I am also facing same problem. Is it hardware problem? I am on warranty, if hardware problem it may replaced by samsung. Please advise.
I Have The Same Problem!! Cant Hear Calls!!
Was this ever solved I'm experiencing the same issue. I cant hear callers or even the ringing when calling people. The weird part is it works when hooked up to my bluetooth in my car. If I restart my phone it will work for a little while then the issue comes back. I restored to factory settings and flashed AT&T's stock firmware still no luck. Someone please help!!!
any luck?
I was in a vibercall with my friend and heard some weird sounds like the ones when u tried to connect to internet in the olden days. Since than I am unable to hear a word and the other party as well can't hear nothing on a cellular call(viber and Skype etc working fine means no hardware issue, antenna is fine as the call connects perfectly and sms sent and received promptly). I reset my phone after backing up with samsung kies which was a headache in itself. After the reset problem persists but when I changed my sim card problem was solved but that didn't last long after a few minutes the glitch was still there. So its been more than 4 days now I am using S4 Active kindly let me know if you guys found any solution or else I will just hit to the repair center.
And if any custom rom than please note its s4 active i9525.
Thanks
NO voice During call
hi guys
i have a problem with my s4 9505, i cant hear voice during network but i can hear voice on whatsapp/skype.
I have tried rebooting, even i switched to previous OS 4.4.2 , but in vain.
please suggest some solution
Related
i purchased the device almost a month ago,
and on this morning people could hear and i was still able to hear them,
but suddenly no i can't hear anyone and they can't hear me.
it's like that both sides press on the mute button.
and i have a friend that his device suddenly can't hear him while he put his device on speaker, but he can still hear the other side.
UP,
Anyone?
It's impossible talk with phone....
re: phone problem
IdanAbutbul said:
i purchased the device almost a month ago,
and on this morning people could hear and i was still able to hear them,
but suddenly no i can't hear anyone and they can't hear me.
it's like that both sides press on the mute button.
and i have a friend that his device suddenly can't hear him while he put his device on speaker, but he can still hear the other side.
Click to expand...
Click to collapse
If the phone is stock and not rooted and you have not made any modifications on it then I would return it
to where ever you purchased it from and get it exchanged.
If the phone is rooted and it has a custom rom then I suggest to odin flash the stock Samsung 9505 rom
and that should solve the problem.
Good luck!
IdanAbutbul said:
i purchased the device almost a month ago,
and on this morning people could hear and i was still able to hear them,
but suddenly no i can't hear anyone and they can't hear me.
it's like that both sides press on the mute button.
and i have a friend that his device suddenly can't hear him while he put his device on speaker, but he can still hear the other side.
Click to expand...
Click to collapse
As suggested, if you are stock then you probably want to go to Samsung support.
But if you have rooted and installed custom kernel then it could be that.
I had that similar issue, sound disappeared sometimes but came back if I shutdown (not restart) my phone for 10 sec and start again.
If you have similar issue then it's caused by custom kernel. Might want to switch to another kernel or stock one.
Apparently this happens if you flash a newer firmware without the new baseband.
If this is the case you should flash a full firmware (read up on the Knox stuff first though)
http://forum.xda-developers.com/showthread.php?t=2250824
Misterjunky said:
If the phone is stock and not rooted and you have not made any modifications on it then I would return it
to where ever you purchased it from and get it exchanged.
If the phone is rooted and it has a custom rom then I suggest to odin flash the stock Samsung 9505 rom
and that should solve the problem.
Good luck!
Click to expand...
Click to collapse
rl421403 said:
As suggested, if you are stock then you probably want to go to Samsung support.
But if you have rooted and installed custom kernel then it could be that.
I had that similar issue, sound disappeared sometimes but came back if I shutdown (not restart) my phone for 10 sec and start again.
If you have similar issue then it's caused by custom kernel. Might want to switch to another kernel or stock one.
Click to expand...
Click to collapse
adam1000rr said:
Apparently this happens if you flash a newer firmware without the new baseband.
If this is the case you should flash a full firmware (read up on the Knox stuff first though)
http://forum.xda-developers.com/showthread.php?t=2250824
Click to expand...
Click to collapse
first of all thank you all for the replies,
i tried to turn on the noise reduction button and now the other side can hear me and i can't hear them.
there is some other setting to switch on or off ?
this phone is not rooted.
and the receiver speaker is working, i tested him using the *#0*# command.
and when my friend turn on the noise reduction button on his phone he can now speak while the phone is on speaker mode.
my friend phone is rooted and now its work to him.
UP...
Alright, I am currently on an sgh-i337 Galaxy S4. I'm updated to MK2 and have been trying to fix the problem I've been having for a week or two now and figured I could get some help from some real geniuses.
My problem is that when making a call or receiving a call, there is no audio transacted between my caller and I (they can't hear me and I can't hear them). After digging around on the Internet a little, I found several tips: factory restore, update from mf3 to mk2, wipe the cache and data on the phone application, use applications such as soundabout, clean out the mic with a needle, trying different ROMS. I have tried ALL these options and have yet to figure out a solution.
Some info- I know my microphone is working fine because I will record myself and play it back with crystal quality, Text to speech works flawlessly, and S-Voice works as well. My speakers work fine too. I can play music and the internal (ear) speaker works as well. I have data on the phone and can send and receive text messages perfectly. HERE IS THE KICKER: When connected to my bluetooth headset, the call works perfectly! This leads me to believe it is a software issue but I am puzzled as to why a factory reset (even a fresh mk2 Odin flash) won't work. I have tried downloading different dialer applications and dialing a call from android terminal emulator. Still, no dice.
Thanks for any and all help!
hi there,
sounds like a modem issue.. although the fact that it works with bluetooth makes me think otherwise. did you donan official update or is it a custom Rom? at one point I update to 442 (NC1) but still had the 422 basedband (MG1). I was getting signal drops all the time so I went back the 422, flashed the modem only using odin, then updated to 442 again and no more signal drops!
good luck!
Sent from my GT-I9505 using XDA Premium HD app
The French Tickl3r said:
hi there,
sounds like a modem issue.. although the fact that it works with bluetooth makes me think otherwise. did you donan official update or is it a custom Rom? at one point I update to 442 (NC1) but still had the 422 basedband (MG1). I was getting signal drops all the time so I went back the 422, flashed the modem only using odin, then updated to 442 again and no more signal drops!
good luck!
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
So you think I should download the new kit kat modems and give them a flash? This is what I thought as well. I feel like there is just an internal software switch that is causing mute and hold to be constantly activated unless a bluetooth device is connected. I'll certainly do your suggestion and get back with you. Thank you
Olivecaus said:
So you think I should download the new kit kat modems and give them a flash? This is what I thought as well. I feel like there is just an internal software switch that is causing mute and hold to be constantly activated unless a bluetooth device is connected. I'll certainly do your suggestion and get back with you. Thank you
Click to expand...
Click to collapse
hey there,
give it a shot, but whatever you do, have a backup before you start!
The French Tickl3r said:
hi there,
sounds like a modem issue.. although the fact that it works with bluetooth makes me think otherwise. did you donan official update or is it a custom Rom? at one point I update to 442 (NC1) but still had the 422 basedband (MG1). I was getting signal drops all the time so I went back the 422, flashed the modem only using odin, then updated to 442 again and no more signal drops!
good luck!
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
I apologize it took me so long to get back with you, I had to flash full NB1, and zip the modems up, then downgrade, then flash. I couldn't find any individual tar files for NB1 4.4.2.
Thanks for the suggestion French but I'm afraid that's another idea we can add the list of busts. I first flashed the NB1 modems and then tried making a call. Everything was going normal but the call audio from either person has yet to budge. After that frustration I decided to wipe everything, update to NB1, reset the flash counter, and take it to best buy and the AT&T store for some more ideas. The guy at Best Buy was a total dweeb and said they didn't offer a service for flashing phone devices. How lame. I went to the AT&T store and the guy of course, didn't try to help me resolve the problem but just get a new phone.
So, I'm scraping bottom for ideas fellas. I'm open to any and all suggestions. Thank you all
hi there,
glad to hear you resolved your problem. sounds like it might have been a hw issue after all.
Olivecaus said:
I apologize it took me so long to get back with you, I had to flash full NB1, and zip the modems up, then downgrade, then flash. I couldn't find any individual tar files for NB1 4.4.2.
Thanks for the suggestion French but I'm afraid that's another idea we can add the list of busts. I first flashed the NB1 modems and then tried making a call. Everything was going normal but the call audio from either person has yet to budge. After that frustration I decided to wipe everything, update to NB1, reset the flash counter, and take it to best buy and the AT&T store for some more ideas. The guy at Best Buy was a total dweeb and said they didn't offer a service for flashing phone devices. How lame. I went to the AT&T store and the guy of course, didn't try to help me resolve the problem but just get a new phone.
So, I'm scraping bottom for ideas fellas. I'm open to any and all suggestions. Thank you all
Click to expand...
Click to collapse
The French Tickl3r said:
hi there,
glad to hear you resolved your problem. sounds like it might have been a hw issue after all.
Click to expand...
Click to collapse
I didn't resolve the problem and I'm still open to any and all suggestions. Getting a new phone is rarely the answer and in a case like this where the hardware works perfect on a Skype call, etc.. I really appreciate your help and if you got any more ideas, throw them at me!
Hello xda,
umm ive been having a little bit of problem with my Grand 2 from the past few days. Actually, whenever i try to Dial or Receive a call from SIM 2, i cant talk or hear anything. that is, the other person cant listen to what im saying and i cant listen to them either. its almost as if both my Microphone and the Speaker ( or Receiver, idk what you call it xD) are not working at all. but if i Dial or Receive a call via SIM 1 then everything just works perfectly fine.
Then, if i reboot my phone (a full reboot and NOT a hot boot) Calls from SIM 2 start working again. Weird thing is, that it only works for an Hour or so and then the same problem arises again.
I've tried changing the SIM but that didnt help at all so i dont think theres anything wrong with the sim card or the network as i AM getting a full and stable signal.
If anyones got any idea whats wrong. please help me out i'd really appreciate it.
Im Currently using the GENNXT E3 rom By Balliboxer
Same Problem
Hi Man.
I have facing same problem,
so please XDA Developers HELP US TO SOLVE THIS PROBLEM
is this a Software Issue or a Hardware
BesaMan said:
Hi Man.
I have facing same problem,
so please XDA Developers HELP US TO SOLVE THIS PROBLEM
is this a Software Issue or a Hardware
Click to expand...
Click to collapse
It was probably an issue with the firmware itself haha. I dunno what happened but after the recent firmware upgrades both sims are working perfectly fine now. Can't be too sure about that though
This is very frustrating.
I use my phone for calls between 3-5 hours a day. I've been having this issue where I'll be on a call and after some time (ranges between 2-10 minutes) I can continue to hear people but they can't hear me. I use the Samsung headphones with a built in mic to talk. I'll notice that they can't hear me, I'll unplug the headphones and they still can't hear me. I hit speaker phone and still can't be heard. I end up hanging up and calling back. This happens about 30% of the calls I'm on. I also bought other Samsung headphones and the problem persists. It's also not always with my headset. I've had this muting issue happen while talking directly on the phone.
Here is the kicker. I'm on my 3rd s6 edge+ and I've had the problem with all 3!! My first phone the microphone by the speaker stopped working. My second one started having the same issue with the mic. But all three had the same exacting muting issue.
Anyone else in the same boat? Any suggestions on fixing this?
Thanks
mikeysweet said:
This is very frustrating.
I use my phone for calls between 3-5 hours a day. I've been having this issue where I'll be on a call and after some time (ranges between 2-10 minutes) I can continue to hear people but they can't hear me. I use the Samsung headphones with a built in mic to talk. I'll notice that they can't hear me, I'll unplug the headphones and they still can't hear me. I hit speaker phone and still can't be heard. I end up hanging up and calling back. This happens about 30% of the calls I'm on. I also bought other Samsung headphones and the problem persists. It's also not always with my headset. I've had this muting issue happen while talking directly on the phone.
Here is the kicker. I'm on my 3rd s6 edge+ and I've had the problem with all 3!! My first phone the microphone by the speaker stopped working. My second one started having the same issue with the mic. But all three had the same exacting muting issue.
Anyone else in the same boat? Any suggestions on fixing this?
Thanks
Click to expand...
Click to collapse
Doh. I dont know which firmware/rom/kernel you're running but maybe you should wipe cache/dalvik or clean re-flash.. If already rooted, give a try a custom kernel. Hope you solve it. Thanks.
I have the exact same issue, except my call quality is poor and calls drop a lot as well. Im on my 3rd phone as well. All the issues have followed me on the phone. T mobile told me that I would have to wait for the marshmallow update since its a known issue with the phone and it should correct it. I told them it wasnt a good answer so they are sending me a new sim card to try out and see if that helps. Personally I hope it doesnt so I can get a new device
Konsstantine34 said:
Doh. I dont know which firmware/rom/kernel you're running but maybe you should wipe cache/dalvik or clean re-flash.. If already rooted, give a try a custom kernel. Hope you solve it. Thanks.
Click to expand...
Click to collapse
Oops!
I'm running completely stock, no root/rom/kernel changes at all:
Build# LMY47X.G928AUCU2AOJ1
Android: 5.1.1
Kernel Version: 3.10.61-5921265
bb4ninja said:
I have the exact same issue, except my call quality is poor and calls drop a lot as well. Im on my 3rd phone as well. All the issues have followed me on the phone. T mobile told me that I would have to wait for the marshmallow update since its a known issue with the phone and it should correct it. I told them it wasnt a good answer so they are sending me a new sim card to try out and see if that helps. Personally I hope it doesnt so I can get a new device
Click to expand...
Click to collapse
Ugh. It's going to take forever for Marshmallow to come out. First Samsung needs to rip it apart, then AT&T before it gets to me.
Let me know how the SIM change works for you. That's one thing I've yet to try.
mikeysweet said:
Oops!
I'm running completely stock, no root/rom/kernel changes at all:
Build# LMY47X.G928AUCU2AOJ1
Android: 5.1.1
Kernel Version: 3.10.61-5921265
Click to expand...
Click to collapse
Umm. I see thats AT&T, isnt it? If so, you have got locked bootloader etc, I dont have proper info about it sorry. I prefer you to try something like wipe cache/dalvik etc but it may bricks your phone. So you better ask that in AT&T Forum Good luck.
Edit: I saw your post after posted mine lol. I've simfree g928C btw.
I recently updated my xt575 with the September security patch. Since then my microphone doesn't work only when making a phone call on speakerphone. Normal phone calls, audio and video recording, and voice commands all work just fine. I have tried booting into safe mode with no success, and then did a full factory reset and held off on downloading anything before trying again, still with no success. Is anyone else having this issue? Does anyone know of a fix or workaround for this before I try contacting Motorola? Thanks.
P.s. I am on stock ROM on Att network. I use Android pay a lot so would like to avoid rooting.
SirMiks said:
I recently updated my xt575 with the September security patch. Since then my microphone doesn't work only when making a phone call on speakerphone. Normal phone calls, audio and video recording, and voice commands all work just fine. I have tried booting into safe mode with no success, and then did a full factory reset and held off on downloading anything before trying again, still with no success. Is anyone else having this issue? Does anyone know of a fix or workaround for this before I try contacting Motorola? Thanks.
P.s. I am on stock ROM on Att network. I use Android pay a lot so would like to avoid rooting.
Click to expand...
Click to collapse
Same man. It's weird too. It will fix itself after a couple days - or at least mine did
Sent from my iPhone using Tapatalk Pro
Odd... I am on AT&T, for the moment at least, and use my speakerphone all the time, never had an issue before or after the update.
Try clearing your cache partition maybe?
Same problem
Hello. I'm trying to solve my Moto's mic for over a week now.
I was trying many ROMs, but ended up using TruePureXMM ROM along with franken kernel.
It was all working fine, except some overall phone lag and constantly trying out other kernel auditor settings...
...untill about 2 weeks ago. Phone's microUSB port got damaged, and I had to return my phone to repair service.
After I received it back, I wanted to try out some Nougat ROMs, and tried couple of them, but found out that the mic isn't working properly there.
Decided to return back to stock, using this forums tutorials, done it without any single errors or problems in the process, I did many devices roms changes before.
It didn't help at all. The receiver don't hear me at all, the only sound they can hear is when I blow into the mic's direction.
*Note that when I change to speaker mode, the receiver hear me with some breaks in between, but it's the only way to call from now on...
I'm confused now, completely no idea if it is really the OS problem, or if it's just something with the microphone itself.
Looking forward for any tips, thanks for help.
SR3TLAW said:
Same man. It's weird too. It will fix itself after a couple days - or at least mine did
Click to expand...
Click to collapse
I hope so. It's been a few weeks already... If it doesn't fix itself then hopefully the nougat update will help.
Sent from my Moto X Pure using XDA Labs
acejavelin said:
Odd... I am on AT&T, for the moment at least, and use my speakerphone all the time, never had an issue before or after the update.
Try clearing your cache partition maybe?
Click to expand...
Click to collapse
I have tried that too. Nothing send to help and I've been searching online for a while for a solution with no results. I don't think being Att has any relevance but figured I'd share that anyways just in case.
Sent from my Moto X Pure using XDA Labs
Also on att with September security update and speaker phone works fine.