[Q] A tiny piece of dust under the screen? Or hall sensor? - Galaxy S 4 Q&A, Help & Troubleshooting

Hello,
today when I was cleaning the screen I noticed there is a little piece of dust or something under the glass, it is not in the screen it is exactly in the black frame surounding the screen when it's turned on. Is this normal? Do you guys have this too or I got an defective one? Is this covered by warranty?
I am including a picture.
Thank you

ongbac said:
Hello,
today when I was cleaning the screen I noticed there is a little piece of dust or something under the glass, it is not in the screen it is exactly in the black frame surounding the screen when it's turned on. Is this normal? Do you guys have this too or I got an defective one? Is this covered by warranty?
I am including a picture.
Thank you
Click to expand...
Click to collapse
Both my S4's don't have that. I would try and get it exchanged under warranty.

I have a tiny piece of hair under my HTC one screen and it's kinda s bother. Unfortunately the store policy where I got it from don't allow for exchange, so am keeping it this way until HTC does something about it. Seems like HTC and Samsung were rushing the production up and forgot all about quality control.

Mines not got it, Id get it replaced
Sent from my GT-I9505 using xda premium

There is a vid of the factories that assemble cell phones and tablets. It's interesting..i was impressed the women are working fast and professionally but it bugged me that there is absolutely no dust control, lint free clothes, hair nets, etc. Basically theres a good chance every device will have stuff on the display under the glass. I think most people just think it happened when they put it in their pocket the first time.
Watch this if u think soldering irons and women are sexy
http://www.youtube.com/watch?v=AfyAjkPIYyc
Note the constant knocking sound. That is someone testing the mics with a piece of wood on the table

faiyo said:
there is absolutely no dust control, lint free clothes, hair nets, etc. Basically theres a good chance every device will have stuff on the display under the glass. I think most people just think it happened when they put it in their pocket the first time.
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To be fair it is only a $49 tablet but cool video!
Sent from my GT-I9505 using xda premium

Related

Does the screen need to be protected?

Does the screen need to be protected or does it really stand up to the abuse the youtube video shows?
Unless you want to test on your own =)
I had the hd2 and got a nasty scratch across it. So honestly for the $5 cost of a screen protector I don't think it hurts to use one
Sent from my SGH-T959 using XDA App
disturkis4u said:
Unless you want to test on your own =)
I had the hd2 and got a nasty scratch across it. So honestly for the $5 cost of a screen protector I don't think it hurts to use one
Sent from my SGH-T959 using XDA App
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$5 where? What brand?
disturkis4u said:
Unless you want to test on your own =)
I had the hd2 and got a nasty scratch across it. So honestly for the $5 cost of a screen protector I don't think it hurts to use one
Sent from my SGH-T959 using XDA App
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x2 I also own an hd2. the vibrant screen may b scratch resistant but not scratch proof.
Sent from Samsung Vibrant using XDA App
Clearfreak has it for 5.99 on ebay free shipping...and another company also has 3 sheets for like $5 or so...check out the accessories thread titled ' screen protector ' much info there about the different brands
Sent from my SGH-T959 using XDA App
clearfreak for one,$5.99 shipped & made here in the US
and you can find them cheaper still
clearfreak are on ebay - do a google for them, they $9 on their web, plus there are some reviews comparing them to other brands
I got mine at tmobile they thru them in for free ... but they sell for 10.00 for a pack of two at tmobile ...
it actually does put up do that abuse.. tested some things and no scratches
nick1217 said:
it actually does put up do that abuse.. tested some things and no scratches
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this. the screen is a beast honestly. I'm actually having second thoughts about buying cases for it (one leather, one silicone gel). it's so light and thin it belongs in a pocket and I wouldn't put anything else in that pocket (change, keys, etc). In my opinion, for myself, I would never ever cover it up with a film and diminish the clarity, brightness, or touch sensitivity, however minuscule the difference might be my two pennies
ive tried to scratch it with keys and it wont happen same with a pocket knife.
this thing is TOUGH
I actually use the one that came with the Phone. U know, the one on the phone when it ships. It works great. I wash them in water, and shake most water off. I lay it on the phone with some water still on there. Not a lot duh, but enough to moist most of the sheet. I then use my credit card to flatten it nicely. It's great. And free. Oh, i also cut off the top right tab.
personally, I like riding bareback when it comes to phones if you're careful it's totally worth it.
99.9875% of the time the screen protector isn't necessary but then there's that ONE little thing that puts a scratch across the middle of the screen and it bugs me for the rest of the time I own the phone. That's why I use screen protectors.
boodies said:
I actually use the one that came with the Phone. U know, the one on the phone when it ships. It works great. I wash them in water, and shake most water off. I lay it on the phone with some water still on there. Not a lot duh, but enough to moist most of the sheet. I then use my credit card to flatten it nicely. It's great. And free. Oh, i also cut off the top right tab.
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Badass. I had to cut mine to fit inside of the slight chrome rim but totally worth the effort. I had the tmobile one on there and it looked like sh*t. Really degraded the screen quality IMO. Don't know why mine was over sized but it's all good now.
The video is in Japanese, but you'll figure it out.
First test...galaxy s in a bag with keys, screws, random metal, etc.
Second Text....nail / screw to the screen directly
Third Test...razor blade to the screen directly
Then they do several drop test.
I had a BestSkinEver protector on my G1 and my fingers didnt glide very well on the touchscreen. The Vibrant screen is very nice, fingers glide just great for Swype. Worried about putting a protector on it and losing this PLUS screen awesomeness.
For those who put a protector on, how does it feel/look?
laristech said:
The video is in Japanese, but you'll figure it out.
First test...galaxy s in a bag with keys, screws, random metal, etc.
Second Text....nail / screw to the screen directly
Third Test...razor blade to the screen directly
Then they do several drop test.
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Click to collapse
First, someone says it's Chinese on phandroid and now you say it's Japanese. Dang people, if you don't know what language it is, then just say Asian. Really, not hard.
Btw, the video is in Korean. Yes, what a surprise.
velocd said:
Badass. I had to cut mine to fit inside of the slight chrome rim but totally worth the effort. I had the tmobile one on there and it looked like sh*t. Really degraded the screen quality IMO. Don't know why mine was over sized but it's all good now.
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I am now without a protector. I tried many times to get the finger print smudge off the stock shield but it just wouldn't come off. (on the sticky side, that touches the glass) I am gong to get the clearfreak.
What needs to be protected is that metal edge. I dropped my phone ONE TIME on concrete from KNEE LEVEL and now all four corners of the metal have ding in them. Under that cheap layer of gunmetal coloring is Chrome, wouldn't be surprised if the gunmetal just wears off from everyday use eventually.
On another note the screen and battery cover were 100 percent undamaged. Tough plastic surrounded by cheap metal, if the plastic is so fancy and strong, why didn't they just make the whole outer shell out of it? Geniuses.
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laristech said:
The video is in Japanese, but you'll figure it out.
First test...galaxy s in a bag with keys, screws, random metal, etc.
Second Text....nail / screw to the screen directly
Third Test...razor blade to the screen directly
Then they do several drop test.
Click to expand...
Click to collapse
That video was PAINFUL TO WATCH!!!! Good to know that our phone is pretty damn scratch resistance other than being struck by a direct blade attack as shown in the video. The guy kept commenting on how strong the Glass is. In the mix bag test, he says that the glass is clear. The pastic areas were scratched but the glass was okay he says. Btw, it's Korean.
edit : that's so awesome, they get Terrestrial DMB to stream TV whoa. guess they had this since 2000 lol

Battle Scars *OUCH*

So I'm trying hard to keep my phone from getting even one scratch until my cases come in, which should be any day now.....
....then today I freakin' drop it on the concrete by accident.
I feel like $#!t ...my heart sank.... damn it!!!
BUT, on the bright side I am very surprised on how well it took the hit. The phone dropped and actually rolled a couple of times, yet it only marked up the plastic/metal looking trim that goes around the phone.
By any chance do you think the rim piece would be available later for a replacement part? Gosh I sure hope so. I'm desperate to go rip off the trim at the T-Mobile store
...I keep telling myself....it could have been worse right?
Bottom line: For how hard it hit the concrete, I'm impressed...since it was dark I was thinking it was going to be way worse, until I held it to the light to see the damage. Thank goodness for not a cracked screen....
BTW: I have the 3M screen protector. If it wasn't for that it would have for sure had some mean scratches on the screen....sigh..
Ouch.. I did the same with my new Touch Pro (current phone) and it also ended up with some dings on the sides, but that phone's partially metal with a plastic screen.
Since one of the frequent criticisms of this series of phones is the build quality, glad it looks like the Vibrant's made pretty well after all if it can survive that with only cosmetic damage.
you should put a warning in the title, those pics are way to graphic.
:'(
Mithent said:
Ouch.. I did the same with my new Touch Pro (current phone) and it also ended up with some dings on the sides, but that phone's partially metal with a plastic screen.
Since one of the frequent criticisms of this series of phones is the build quality, glad it looks like the Vibrant's made pretty well after all if it can survive that with only cosmetic damage.
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Yea I agree that the Vibrant is well made. I've read a lot of some people commenting on the material and all, but obviously they have no idea how well the made it is. Heck, I'm kind of glad it wasn't heavy and bulky.....
"THE heavier they are the harder they fall..."
Kudos Vibrant....just can't wait to put a case on it to mask the scars....Soldier.
Berserk87 said:
you should put a warning in the title, those pics are way to graphic.
:'(
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I know brother....I'm slowly getting over it though.... I can't wait until my black case comes in so I can put it on. At least I won't see the scars....
I dropped mine on the sidewalk few days ago and it just scratched up the top of the back lid so I just swapped it. My heart stopped for 2 minutes and I was afraid to look at my screen because when I dropped my hd2 it shattered the screen
Sent from my SGH-T959 using XDA App
iunlock said:
BTW: I have the 3M screen protector. If it wasn't for that it would have for sure had some mean scratches on the screen....sigh..
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Does the 3m screen protector reduce the quality of the SAMOLED screen a lot, or make it sticky?
Those pictures are nasty Hope you get your case soon!
OH MAN. I am week in the knees just looking at it!
Berserk87 said:
you should put a warning in the title, those pics are way to graphic.
:'(
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more like nsfw.
dam that hurt me. i just got mine last night, hope i dont do the same
A gel skin would cover those up nicely. I decided to get one in the first place because even though I love the feeling of this phone without the skin on, I hate scratches/dents a lot more.
I had a bad track record with my G1 too... dropped it like 4 times
You should link me to where you bought your screen protector. I got Tmobile generic ones, but they suck, so I bought one from eBay. What I've got was this super thick, weird feeling protector, leaves too many bubbles, sucked. Bought another one, which is identical to ones you buy at the store, works good, but doesn't cover the bottom part of the phone.
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afive720 said:
You should link me to where you bought your screen protector. I got Tmobile generic ones, but they suck, so I bought one from eBay. What I've got was this super thick, weird feeling protector, leaves too many bubbles, sucked. Bought another one, which is identical to ones you buy at the store, works good, but doesn't cover the bottom part of the phone.
Sent from my SGH-T959 using XDA App
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Click to collapse
I got mine from ClearFreak via Ebay - you cannot even tell it is on, I do have one air bubble trapped and it's a bit annoying on the bottom of the screen, I always feel it when swyping
Don't be too sad. I got a screen scratch the other day. Of course its real tiny and when I point it out to others, they can't even see it. But its all I see.
Sent from my SGH-T959 using XDA App
At least you got it over with. Now no more worries about dropping your phone. lol
At least you can cover it with a case, unlike scratches on a screen.
Ouch! That looks like it hurts.
Feeling Vibrant on xda-app
afive720 said:
You should link me to where you bought your screen protector. I got Tmobile generic ones, but they suck, so I bought one from eBay. What I've got was this super thick, weird feeling protector, leaves too many bubbles, sucked. Bought another one, which is identical to ones you buy at the store, works good, but doesn't cover the bottom part of the phone.
Sent from my SGH-T959 using XDA App
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Click to collapse
The best one IMO is the one from clearfreak, which is the one I have. Just make sure when applying it, to follow their directions. You have to spray it with water, wet your fingers and squeegee the water out with the little tool it comes with.
It's made out of 3M and you can't even tell it's on. All the other screen protectors like the generic ones really mess up the touch response. It's not as responsive from what I've noticed. Stay away from chEapBAY if you know what I mean...those are all pieces of junk from china, hence 5x protectors for $0.99US
lqaddict said:
I got mine from ClearFreak via Ebay - you cannot even tell it is on, I do have one air bubble trapped and it's a bit annoying on the bottom of the screen, I always feel it when swyping
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Same one I have and I love it....the 3M stuff is awesome, thank goodness if it wasn't for it I would have definitely have scratches from the fall.
You should write them and ask to exchange your screen protector. I actually got mine swapped out because I had some annoying lint on the sides and couldn't get it out so they swapped it.
disturkis4u said:
I dropped mine on the sidewalk few days ago and it just scratched up the top of the back lid so I just swapped it. My heart stopped for 2 minutes and I was afraid to look at my screen because when I dropped my hd2 it shattered the screen
Sent from my SGH-T959 using XDA App
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Click to collapse
I know that feeling! My heart literally stopped....The whole freakin' world stopped LOL....
I once had an HD2 as well and that thing weighs a ton. Bigger it is the harder it falls...That phones like half glass....miserable phone.
acspin said:
Does the 3m screen protector reduce the quality of the SAMOLED screen a lot, or make it sticky?
Those pictures are nasty Hope you get your case soon!
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Very interesting you asked that because I was curious at first as well. However, I must say that once I did put it on, it didn't alter the quality at all.
As for it being sticky, I assume you mean on the surface when you glide your fingers across it right? Well...it depends if your hands are dry or not....it really doesn't bother me and I think it works fine...the only time it may be a little resistant is when your hands are sweaty. I think that would go for most all screen protectors though...

Strange damage on the screen

I'm using my SGS for almost a month now and there're appearing strange spots on the screen. I have absolutely no idea what it is and what's causing it. Has anyone seen something like this before?
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japperrrr said:
I'm using my SGS for almost a month now and there're appearing strange spots on the screen. I have absolutely no idea what it is and what's causing it. Has anyone seen something like this before?
click for higher resolution
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Never before.. the screen is totally off? What do you use to clean the screen? Do you feel the same touching the bright area and the opaque area?
Silly question maybe but has it got a screen protector on it?
Is it very humid where you are? Looks like moisture under the screen.
Take it to Samsung, maybe it's some kind of defect that's allowing moisture in.
There's no screenprotector on it. When it just appeared I couldn't feel the spots, now I can by moving my finger over them. They look like tiny scratches caused by sand but I always carry my phone in my pocket so that's just impossible.
At the photo the screen is totally turned off. I don't use any chemicals to clean the screen.
japperrrr said:
There's no screenprotector on it. When it just appeared I couldn't feel the spots, now I can by moving my finger over them. They look like tiny scratches caused by sand but I always carry my phone in my pocket so that's just impossible.
At the photo the screen is totally turned off. I don't use any chemicals to clean the screen.
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No idea.. I'm using screen protector until I got it out the box. By the way I always carry it in my pants pocket, and normally I use jeans... but the protector looks fine.
The area does look like the usual place to touch the screen (normal keyboard usage at the bottom of the screen and up/down scrolling in the middle). My only conclusion is either a defect screen or you've used it once without noticing you still had some chemicals on your skin.
Sent from my GT-I9000 using XDA App
Looks like you damaged your screen by some form of excessive pressure on the screen
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a67543210 said:
Looks like you damaged your screen by some form of excessive pressure on the screen
Sent from my GT-I9000 using XDA App
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My thought too, maybe it had pressure with someting when you had it in your pocket with something else that was in your pocket or something that pressed you leg/poket for outside
exadeci said:
My thought too, maybe it had pressure with someting when you had it in your pocket with something else that was in your pocket or something that pressed you leg/poket for outside
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I never carry something in the same pocket a where I carry my phone in. As I move my finger over the screen I can slightly feel a bit of rough surface but when I clean my screen it's not visible while some other damaging is.
If it is in fact a damaged screen I wouldn't panic too much. There are tutorials online on how to repair damaged screens (as long as they're glass). You sand and polish the screen and it comes out as good as new. Although, for the SGS it would probably be best to remove the screen from the chasis first (they don't remove the screen as there is no bezel).
What games have you been playing? It look more like rubbing marks on several games that I can think off.
The damage is probably under the glass from excessive pressure over a pride of time.
Sent from galaxy s. JG4 + oneclick lag fix version 2.3
The coating has come off the screen it looks like... something must have been on your hands that burnt it off.
It's almost impossible the damage has been caused by excessive pressure. Since a few days I can actually feel the spots as they are a bit more rough then the rest of the screen. If the coating has come of the screen, will it be accepted when I return it warranty?
I had exactly this but a bit smaller. I took it back to the store (Hi) and requested a repair. The first time i noted 2 errors for it:
- Screen screwed
- GPS fix doesnt work or takes long
So... what they did; they flashed 2.2 and sent it back as repaired (funny I downgraded it to 2.1 stock after running 2.2.1 for weeks for this repair...). The folks at Hi agreed it was bullsh*t and they sent it again with the notice they didn't repair the screen. After another week the online status page said they didn't find a defect. Hi called them before they sent it back to have another look at it, since I even provided pictures with a red circle around the spots I'm still confused how they could miss this (maybe only blind people work at Teleplan...?). Then a few days later i saw they replaced "front mea i9000". Since today i got it back with a brand new screen. So.. if anyone else has this problem: send it back for repair and provide the picture in this topic to be extra clear (I wish I saw this photo, otherwise I would have provided this one with it).
I have the same thing only a lot smaller...
I have a circle on my screen from my €2 currency. Its not a scratch but something weird...
japperrrr said:
There's no screenprotector on it. When it just appeared I couldn't feel the spots, now I can by moving my finger over them. They look like tiny scratches caused by sand but I always carry my phone in my pocket so that's just impossible.
At the photo the screen is totally turned off. I don't use any chemicals to clean the screen.
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Click to collapse
did not you touch it accidentally with a "dirty" finger? (like isopropyl alcohol or adhesive remover etc) I had a similar damage on my HTC phone long time ago... I forgot to wash my hand before I picked up a call.
Looks like pressure damage. Had something similar with a htc touch. Looked like a oil like fluid within the screen. Amazingly the screen works still great. But the touch had a resistive screen, the sgs ones is capacitive. This in mind I don't know if it could be the same problem.
sent from my cobra mk3 by a thargoid pigeon

Arrrgghh I've scratched it. ALREADY.. :( (the paintwork)

Any tips on touching up the chrome paint work. Dropped it getting out of the car. Scuffed the corners.
Had ordered the cover but hadn't arrived yet. Highly recommend some sort of cover before taking this beauti out.
dskmat said:
Any tips on touching up the chrome paint work. Dropped it getting out of the car. Scuffed the corners.
Had ordered the cover but hadn't arrived yet. Highly recommend some sort of cover before taking this beauti out.
Click to expand...
Click to collapse
i hate you
Wrong screen protector and it's on upside down.
of course its upsidedown? better some old screen protector than non.
Any one tips on touching up the plastic chrome edging.
Ouch. Looks like you have the wrong sized screen protector on - it looks the same as mine. Came with my Case-Mate, not sure why they provided the wrong protector. Maybe they hadn't produced the right ones yet and and thought the wrong size was better than nothing.
That my worst fear ..ouch
Too bad the didn't get rid of the crome and go all black like on the nexus s
I did this to my vibrant...did u get at store? If so just swap it. Make something up like randomly rebooting
Sent from my Nexus S using XDA App
same here. got it with the casemate. Useless screen protector anyway. need something that resists fingerprints.
dskmat said:
Any tips on touching up the chrome paint work. Dropped it getting out of the car. Scuffed the corners.
Had ordered the cover but hadn't arrived yet. Highly recommend some sort of cover before taking this beauti out.
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Click to collapse
get a black (not translucent) silicone case, and you are all set.
I did the same thing like second week I had my AT&T Captivate, did not bother me much. No phone is gonna stay scar-free forever
i just want to say:
O dear think its time to use my case
Sent from my GT-I9100 using XDA App
well if you want guys who have lots of paints, and who might be able to cover it, then try looking for one of them game workshop places, they have loads of paints in there and other stuff, I dropped a hd cam year ago and I passed by one of these shops and guy in there found a paint to cover it perfect.....just a thought
pray that the phone starts making awful noises and constantly reboots itself.
Then you have a reason to take it to Samsung repair centre.
The warranty i believe is 2years.
I ordered my cases from 2 ebay Us sellers and still haven't received them. Sad my phone from OK arrived first.
Sent from my GT-I9100 using XDA App

Is the S 4 too weak?

I just pulled the S4 out of my trouser pocket (front) and the screen has been broken. :crying:
It did not drop or so but I went some kilometers in the car and it got some tension in the pocket Apparently the plastic chassis is rather soft and could not save the screen enough.
Can you show some pictures
Sent from my GT-I9500 using Tapatalk 2
Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.
Id say it is a bit weak, Ive cracked my front glass (digitiser is fine) between the home button across the menu touch to the side. Ok I dropped it from 4 feet onto concrete but I dropped my S2 about a hundred times before the screen gave. It (S4) is still fully functioning so doesn't bother me, It was the second drop- the first just dented and chipped the chrome effect plastic surround bezel that really should be made of titanium on this phone as its so light and fragile.
I wont swap it on insurance exchange until I break it proper and it is unusable, Orange UK are very good with insurance, £25 admin fee and courier swap the next day.
Ive only had it 2 weeks !
loggy said:
Id say it is a bit weak, Ive cracked my front glass (digitiser is fine) between the home button across the menu touch to the side. Ok I dropped it from 4 feet onto concrete but I dropped my S2 about a hundred times before the screen gave. It (S4) is still fully functioning so doesn't bother me, It was the second drop- the first just dented and chipped the chrome effect plastic surround bezel that really should be made of titanium on this phone as its so light and fragile.
I wont swap it on insurance exchange until I break it proper and it is unusable, Orange UK are very good with insurance, £25 admin fee and courier swap the next day.
Ive only had it 2 weeks !
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You should be more careful with your devices. You seem to drop them a lot. In less than two weeks you dropped your S4 two times. Something is definetly wrong with you. Put on a soft case at least.
Sent from my GT-I9505 using xda premium
MaKTaiL said:
You should be more careful with your devices. You seem to drop them a lot. In less than two weeks you dropped your S4 two times. Something is definetly wrong with you. Put on a soft case at least.
Sent from my GT-I9505 using xda premium
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Click to collapse
Thanks, good advice, Ive just ordered one of >> these<< .I've got 2 years with this S4 so I may as well try not to break it as I really do tend to drop my phones a lot.. lol..
I put my phone in my front pocket all the time and this scares me before I got my S4.
tricki said:
I just pulled the S4 out of my trouser pocket (front) and the screen has been broken. :crying:
It did not drop or so but I went some kilometers in the car and it got some tension in the pocket Apparently the plastic chassis is rather soft and could not save the screen enough.
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Click to collapse
I seriously doubt the phone broke like that from just being in your pocket. Are you telling the whole story? I've had my S4 in my pocket every day since it was available on April 25th and it's still perfect. Oh yeah, I work in elevator constriction
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Buy rigid screen covering cases, pockets aren't safe they're either tight and exert pressure or they're loose and bang about, the phone is worth a lot of money and deserves protecting.
tricki said:
Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.
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Click to collapse
There's definitely more to this story that you aren't telling us.
tricki said:
Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.
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Click to collapse
That's a cracked amoled and not the glass, which explains why you can't see anything with the screen off.
If you've ever seen an s3 / s4 amoled you'd know exactly how thin and fragile they are. Best way to explain it is like an egg shell. It breaks to bits when any pressure is exerted on it.
So it seems that pressure from your trousers has flexed the body and cracked the inner amoled screen.
Sent from my GT-I9305 using xda premium
Tricki, same happened me mate. Contacted o2 uk thru chat and explained what happend. They shipped me a new s4 straight away as its within the first 28days of purchase. The courier took the broke one back to o2. Hope you can get urs changed
Sent from my GT-I9505 using xda premium
sxi200 said:
That's a cracked amoled and not the glass, which explains why you can't see anything with the screen off.
If you've ever seen an s3 / s4 amoled you'd know exactly how thin and fragile they are. Best way to explain it is like an egg shell. It breaks to bits when any pressure is exerted on it.
So it seems that pressure from your trousers has flexed the body and cracked the inner amoled screen.
Sent from my GT-I9305 using xda premium
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glynnd said:
Tricki, same happened me mate. Contacted o2 uk thru chat and explained what happend. They shipped me a new s4 straight away as its within the first 28days of purchase. The courier took the broke one back to o2. Hope you can get urs changed
Sent from my GT-I9505 using xda premium
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Click to collapse
Thank you for your reply. It might be that there were some keys in my pocket when I had to carry some heavy stuff around.
Now I learned how fragile it is the hard way. I just hate those flip cover cases but it is "highly recommended" apparently.
I purchased the unit two weeks ago. I will see how nice the return policy is.
Your not alone Tricki There are at least 3 other threads with the same reports of the S4 breaking in pockets!
Mine broke in my pocket also!
To all these people saying there must be more to this story, mine was taken out of my car mount, put in my front right empty pocket (screen towards leg) after I got out of my car, I walked into my house took the phone back out of my pocket to discover the LCD had cracked! No physical damage anywhere on the outside of the phone, digitiser completely fine! Phone has never been dropped and hasn't been knocked on anything! Every other phone I have ever owned well over a dozen, over even more years has survived being carried like this!
To say the Amoled is very thin and fragile in the S4 is an understatement!
This is not new. Happend to the Galaxy S3 as well: https://community.verizonwireless.com/thread/777720?start=0&tstart=0
Pro tip of the day, dont leave your phone in the pocket when you are sitting somewhere.
Phones are suitable for pockets but not sitting on them...
shadowcore said:
Pro tip of the day, dont leave your phone in the pocket when you are sitting somewhere.
Phones are suitable for pockets but not sitting on them...
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Thank you - but I don't sit on my front pockets. Anyway I thought a "Life Companion" would be a bit more durable
tricki said:
Thank you - but I don't sit on my front pockets. Anyway I thought a "Life Companion" would be a bit more durable
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Actually, your report made me think about amoled displays. If they have this type of weakness, it makes them really fragile compared to LCD displays.
Also, my tip was meant to be general. I sometimes forget my phone on the pocket but I usually tend to take it out before sitting. Your report makes me think about this even more.
I wonder if this happens on other non-oled devices.
And one more thing,just because your pocket is on the front does not mean that a phone does not slide to the side.
Never heard of problems like this from the S2. I used to have one. I never took special care about it. It just worked fine and survived some drops.
I think a phone should survive some stress. Perhaps it is just the combination of size and plastic chassis.with the Galaxis which followed the S2.
bad apple?
https://www.youtube.com/watch?v=q3mhAVC6cBA

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