New bug/problem need review - Galaxy S 4 Q&A, Help & Troubleshooting

Hello all,
Iv found a strange behaviour with the reboot of s4 i9500 octa version, while rebooting there is a thin white line on the top of the screen that flashes for a second, it has the width of the entire screen and is quite thin.
Steps to replicate
1.Hold power button
2.Select reboot
3.Then the closing samsung animation shows up
4.Then when the phone shows the model number detail
5. Just between the model number detail and the following samsung logo animation u would see the white line on top for a sec.
The trick is to focus on the top part of the screen from the samsung model details till the samsung logo animation
This is my 3rd s4 after replacement and it still has that line flashing.....need folks to check if this is a wide spread thing
Thanks for looking
Sent from my GT-I9500 using xda app-developers app

Really, why is this a problem for you? You restart your phone often? And even if you do so, why you bothered by what presented on the screen?
This is the reason you replaced the phone 3 times?

Oh please dont take me wrong....thts just something I noticed so wanted to share....
And the last 2 phones had camera issue....full red noise when pictures were taken...
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@snoopdog2006 I'm agree with you and confirmed 100% that it happens everytime I reboot from OS or Recovery. The white line appears for a sec that is the same as CRT off effect.
Sent from my S4

I was just wondering if rooting and going custom rom would stop this???
Does anyone have any idea??
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snoopdog2006 said:
I was just wondering if rooting and going custom rom would stop this???
Does anyone have any idea??
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Probably not.
Why the heck do you even bother with this?

Szadzik said:
Probably not.
Why the heck do you even bother with this?
Click to expand...
Click to collapse
LOL! I just noticed that now! Yeah, I can see that! Should I need to have my phone replaced???

tclocki said:
LOL! I just noticed that now! Yeah, I can see that! Should I need to have my phone replaced???
Click to expand...
Click to collapse
Hahaha, good one.

tclocki said:
LOL! I just noticed that now! Yeah, I can see that! Should I need to have my phone replaced???
Click to expand...
Click to collapse
Real Funny!!
Its easy here to get a replacement so i went for it (I know 3 times it too many :cyclops: )

Why replace? That thing is most likely software issue.
Sent from my GT-I9300

Related

screen has a white spot!

as you can see in the picture, do you think I should make replacement??
ams84 said:
as you can see in the picture, do you think I should make replacement??
Click to expand...
Click to collapse
Yes definitely
Sent from my Orange San Francisco using XDA App
yep replace it
ams84 said:
as you can see in the picture, do you think I should make replacement??
Click to expand...
Click to collapse
Yes! And your phone have the yellowish tint too in the left side of the screen.
DrSlump76 said:
Yes! And your phone have the yellowish tint too in the left side of the screen.
Click to expand...
Click to collapse
Wow,
Do samsung have a QC dept at all?
yes replace if will be possible.
What causes that white spot? I have one but its extremely tiny. I have heard about the yellow tint.
Isn't that a smudge on the screen?
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ams84 said:
as you can see in the picture, do you think I should make replacement??
Click to expand...
Click to collapse
Have you ensured that, it exists during all the time?
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I have that as well! Only notice a part of the screen looks grey when on black background. Will Sammy still replace it even though I've rooted it before? I'll obviously flash it back to stock.
Sent from my GT-I9100 using XDA App
Solution... Maybe
k i have had this scenario before and it was mainly because of me flashing things that were not for my firmware version like flashing boot animation that was for 2.3.5 when my firmware is 2.3.6 and what i did was to reflash the custom rom i had like crisleko. The whole screen became white after that. Hope this helps!
Skellyyy said:
I have that as well! Only notice a part of the screen looks grey when on black background. Will Sammy still replace it even though I've rooted it before? I'll obviously flash it back to stock.
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Click to expand...
Click to collapse
Sure you will get replacement..
1.unroot the device
2.flash stock fw
3.reset yout binary counter to zero
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Athavan said:
Sure you will get replacement..
1.unroot the device
2.flash stock fw
3.reset yout binary counter to zero
How do I reset the counter?
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Click to expand...
Click to collapse
= What are you even doing asking whether or not you should root your phone on XDA?! =
That was supposed to be how do I reset the counter btw.
= What are you even doing asking whether or not you should root your phone on XDA?! =

Waiting time for screen on.

I have tried kj4, kka and sheep rom. All have the annoying long wait after pressing power button intil the screen is lit up. Also tried different CPU governors without result. What is the problem here? And can it be solved?
Is it just me, or do others experience this as a prob?
Sent from my GT-N7000 using Tapatalk
I've got the same rom, but I don't see the problem you described.... try to reinstall the rom.
ps: you should post this under the thread of your rom, without creating a new one
You may have a defective device.
Sent from my GT-N7000 using xda premium
mine is like 2seconds after the bootanimations and stops at samsung logo..fast enough for me
I have the same problem with my note. I just got mine yesterday. No clue as to what's causing it. I updated my firmware to the latest but left the old kernel so i could keep root access. Had the same problem with both the new and the old firmware.
Sent from my GT-N7000 using XDA App
resistant said:
mine is like 2seconds after the bootanimations and stops at samsung logo..fast enough for me
Click to expand...
Click to collapse
I dont mean at starup, i mean when turning screen on.
Delux9364 said:
ps: you should post this under the thread of your rom, without creating a new one
Click to expand...
Click to collapse
The prob is on all roms.
Delux9364 said:
I've got the same rom, but I don't see the problem you described.... try to reinstall the rom.
Click to expand...
Click to collapse
U have 3 roms on your device????
Sent from my GT-N7000 using Tapatalk
Just to clarify the issue here:
When the phone is on but screen has been off for a while, the time between pushing pwr button and until the screen lights up is about 1 second, it may not sound much but it just enough to make one press the button once again. Not what i am used to on my previous androids from HTC.
Sent from my GT-N7000 using Tapatalk
Same here. KJ4, stock KKA and sheep KKA. It is annoying indeed...
Probably a user experience thing, you guys who claim to NOT have the issue:
Can you lock the screen and wait for like 10 mins and then on the screen again and time the delay from button press to screen light-up?
Sent from my GT-N7000 using Tapatalk
pjm77 said:
Same here. KJ4, stock KKA and sheep KKA. It is annoying indeed...
Click to expand...
Click to collapse
Where do you come frome? I mean are u used to Samsung devices or something else?
I am judging this by my 2 previous HTC's whith all kinds of different Roms where I have never seen this.
My thought is that it is on all notes but some people does not see it as a problem but you and me do.
nemoshotyany said:
I have the same problem with my note. I just got mine yesterday. No clue as to what's causing it. I updated my firmware to the latest but left the old kernel so i could keep root access. Had the same problem with both the new and the old firmware.
Same questions 4 u.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Sent from my GT-N7000 using Tapatalk
Sent from my GT-N7000 using Tapatalk
I am having the same issue. Takes 1-2 seconds until the device is fully powered up from standby...
I think I figured out the issue. I disabled weather on the lock screen and now my phone comes straight on. Maybe everyone with the issue can try that and see if it works for them?
Confirmed, getting rid of the weather on the lock screen gets rid of the lag
I'm having the same prob. I'll try removing the weather app and see if that helps.
Great no I cant remember how to remove it. help
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getmouse said:
I'm having the same prob. I'll try removing the weather app and see if that helps.
Great no I cant remember how to remove it. help
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Settings, Display, Screen Display, and uncheck weather.
Nope still does it, 2sec delay.
snyggsomfan said:
I have tried kj4, kka and sheep rom. All have the annoying long wait after pressing power button intil the screen is lit up. Also tried different CPU governors without result. What is the problem here? And can it be solved?
Is it just me, or do others experience this as a prob?
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
nope mine is snap on... did u try turning off display animations? if not try it
This was there even on the s2..
yea, mines also has the same 1-2 sec delay. no weather on lock screen. found it odd, cause i've only had HTC phones so far, and never saw this.
Samsung don't use early_resume in the kernel, that Seems To be more qualcomm Related code.
It's that Code that gives you instant screen resume on the HTC devices et al.
I found this a niggle on the note as well, but have got Used to it,especially compared to amount of work it would take to fix it.

Screen 'color spill/leak' issue.

Hi all,
I'm not sure what to call this issue and I haven't seen it before, please point me in the right direction if it's elsewhere, I honestly am not sure what to search for.
I noticed today that I suddenly have this odd "leak" of color in the bottom left hand corner of the screen. Sort of a small patch of orange. Tried to take a photo with my Nexus 4 but it's quite hard to make out on camera. Any idea what this is? Is it definitely hardware? Reckon it can be returned? I haven't done anything to cause the issue.
Sent from my Nexus 4 using Tapatalk 2
They seem like semi stuck pixels.. try a pixel fixer from the market and see what happens.
Sent from my SGH-T989 using xda app-developers app
H3adru5H said:
They seem like semi stuck pixels.. try a pixel fixer from the market and see what happens.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Thanks for that, forgot to reply at the time but it seemed to help/fix it but it's returned now and doesn't seem to be helping.
I'll leave it a while see what happens before flashing new stuff, it it's still there I guess I'll try return it.

Lines throughout the display

Hi all, as you can see in the photo my note 3 suffer from this strange lines especially noticeable on the grey and white colors. Can any anyone test his screen and tell if have this problem too? you can do it by downloading "Screen Test" app. Also i'd like to know if this is a software or hardware related problem.
a friend of mine have a similar problem! maybe is a difect of every phone... please test and let me know
Had this issue with 2 Galaxy S4 which I finally gave up on - they are defective. You can only see it in low light under grey background. Go back and throw the phone at them. Trouble is the technician will never see it in store under those lights.
No, but that app is so ridiculously low-res that I can see the individual pixels.
Do they also show up if you open up Sketchbook? (Gives you a white sheet.)
Yep, the infamous AMOLED verticle lines going down the screen. I am glad my note 3 doesnt have this, really irritated me on the S4.
I do have the pink hue..but no vertical line like that..
Sent from my SM-N9005 using xda app-developers app
So should I take the phone to service centre or not?
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naimmkassim said:
I do have the pink hue..but no vertical line like that..
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Click to expand...
Click to collapse
If i were you..i would take it n check with others unit in the shop..just to confirm if the issue is same or not..in my case for pink hue..all others unit in my area or shop that i go were effected by it..so no meaning of change it..
Sent from my SM-N9005 using xda app-developers app
dnt wry ..its common..i check 9 phones all had same issue..but i have no issue in this phone ..u r lucky if u get 1 gud phone among ten
effry said:
Hi all, as you can see in the photo my note 3 suffer from this strange lines especially noticeable on the grey and white colors. Can any anyone test his screen and tell if have this problem too? you can do it by downloading "Screen Test" app. Also i'd like to know if this is a software or hardware related problem.
Click to expand...
Click to collapse
Read this , page 2 by TML1504 was a good description
http://forum.xda-developers.com/showthread.php?p=46698951
and
http://forum.xda-developers.com/showthread.php?t=2463786
Limeybastard said:
Read this , page 2 by TML1504 was a good description
http://forum.xda-developers.com/showthread.php?p=46698951
Click to expand...
Click to collapse
thx, i even posted a own thread about this, and did a lot of posts about it during the time i had
my recent devices...
see here for my thread:
http://forum.xda-developers.com/showthread.php?t=2463786
thanks you all i think that iìll try sending it in assistence center
there is any hope that it will be accepted with knox 0x1? i read that in europe it doesn't voidthe warranty ( i live in italy)

Display of black weird

Anybody an idea whether this is a display damage? Black appears not normal.
Sent from my SM-N9005 using xda app-developers app
Black crush
Well,this is called 'black crush' or 'black clipping'. It is still there a little bit,but nothing serious. The first Note was horrible... Don't worry,nothing is wrong with the phone,it is a software issue,and (I think) it will be fixed soon.
Im very confused as it really distorts the display of the black.
In the settings the search field has a deep Black. Rest is more or less grey.
In the toggle menu the bottom bar has weird stripes.
It's not just a small issue. ...
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hightoohigh said:
Im very confused as it really distorts the display of the black.
In the settings the search field has a deep Black. Rest is more or less grey.
In the toggle menu the bottom bar has weird stripes.
It's not just a small issue. ...
Click to expand...
Click to collapse
You posted screen shots. No one can tell anything from those you need to take a picture of the problem using a camera. The phone's been out for over a month now. If what's happening to you were wide spread I assure you it would have been brought up (numerous times) by now. If whatever you're seeing was like that out of the box (before you loaded any apps) it's probably a h/w problem with your specific device.
I have the same issue too on my Note 3!
I'm from Singapore here.
I didn't notice that the pictures appear perfectly normal on other displays.
I did some shots with a camera.
Sent from my SM-N9005 using xda app-developers app
Forgot the photos.
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hightoohigh said:
Forgot the photos.
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Click to expand...
Click to collapse
That isn't normal - I'd you are running a custom ROM I'd take back to stock to see if the issue persists, and send it back if it does.
Regards,
Dave
Sent from my SM-N9005 using Tapatalk
YusRyAtom said:
I have the same issue too on my Note 3!
I'm from Singapore here.
Click to expand...
Click to collapse
Mine too. Isn't that supposed to be the way the display looks? Just kidding.
A display that looks like this isn't normal and if there were a lot of them people would be going nuts.
It's either something s/w related that's fried the graphics drivers or a h/w problem unique to specific phones. If it remains after a hard reset than it's h/w and the phone needs to be exchanged.
Tried the hardware reset but didn't change anything. Bad luck this time.....
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hightoohigh said:
Forgot the photos.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
That is really something wrong.
It suppose no strip at telco area.
Beside search bar, the rest bottom part is suppose black also not grey.
I believe your screen is defective.
I've factory-rested and it's the same.
Re-installing exactly the same J1 firmware (in Singapore it's the latest) via Odin also yeilds same result.
Another friend of mine is facing the same issue.
However, the ambience at the Samsung stores are so bright, and it's hard for the customer service officers to see
Well I'll see what Samsung After service Germany will say... the point is that the screen looks ok if you test the blue, green, red and black screen test under *#0*#. But during normal use I'm faced with the problems as shown above
I'll keep you updated.
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